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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Avaya S8700. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Avaya S8700 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Avaya S8700 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Avaya S8700, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Avaya S8700 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Avaya S8700
- nombre de fabricante y año de fabricación del dispositivo Avaya S8700
- condiciones de uso, configuración y mantenimiento del dispositivo Avaya S8700
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Avaya S8700 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Avaya S8700 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Avaya en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Avaya S8700, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Avaya S8700, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Avaya S8700. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
Installing and Configuring the Avaya S8700-Series Server Release 5.0 03-300145 Release 5.0 January 2008 Issue 7[...]
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© 2008 A vaya Inc. All Right s Reserved. Notice While reasonable ef forts were made to ensure that the information in this document was complete and accurate at the time of printi ng, Avaya Inc. can assume no liability for any errors. Chan ges and corrections to the information in this document may be incorporated in futur e releases. For full leg[...]
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Installing and Configuring th e Avaya S8700-Series Server January 2008 3 Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 How to use A vaya inst allation document s . . . . . . . . . . . . . . . . . . . . . 8 Pre-inst allation r[...]
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Contents 4 Installing and Configuring the Avaya S87 00-Series Server January 2008 Chapter 4: Server configuration . . . . . . . . . . . . . . . . . . . . . . 35 Opening the Maintenance W eb Interface . . . . . . . . . . . . . . . . . . . . . . . 36 Copying files to the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Creating a[...]
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Página 5
Contents Installing and Configuring th e Avaya S8700-Series Server January 2008 5 IPSI address configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Programming the IPSI for static addressing . . . . . . . . . . . . . . . . . 58 Setting the VLAN and diffserv p arameters . . . . . . . . . . . . . . . . . . . . . 61 Programming[...]
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Contents 6 Installing and Configuring the Avaya S87 00-Series Server January 2008 Finding the IP address of the acti ve server . . . . . . . . . . . . . . . . . . . 93 Accessing the Maintenance W eb Interface . . . . . . . . . . . . . . . . . . . . . 93 Using the SA T command line prompt . . . . . . . . . . . . . . . . . . . . . . . . 94 Logins for[...]
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Installing and Configuring th e Avaya S8700-Series Server January 2008 7 Chapter 1: Introduction Use these procedures to inst all Avaya Co mmuni cation Manager and co nfigure a new A vaya S8700-series Server and the associated components in a fiber-conne cted (fiber-PNC) or an IP-connected (IP-PNC) port network configuration. T o configure the serv[...]
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Chapter 1: Introduction 8 Installing and Configuring the Avaya S87 00-Series Server January 2008 How to use A vaya inst allation document s Use this document as a guide to inst all and configure A vaya servers. For information about a particular t ask, use the index or the t able of contents to locate the p age on which the information is described[...]
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Pre-installation requirements Installing and Configuring th e Avaya S8700-Series Server January 2008 9 - Postinstallation a dministration on page 67 - Installation verifica tion on page 75 - Server access on page 87 - Installation troublesho oting on page 97 if problems occur dur ing the installation. Pre-inst allation requirement s This section de[...]
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Chapter 1: Introduction 10 Installing and Configuring the Avaya S8700- Series Server January 2008 Ensuring that the preinst allation t asks are complete The preinstallatio n team completes the following t asks. If these tasks are not complete, d o not continue with the inst allation. ● V e rify that the required number of o pen, customer-supplied[...]
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Preinstallation tasks to c omplete at the customer site Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 11 T able 2 shows specifications for the S8710, S8720 and S8730 Servers. . T able 2: S8710, S8720 a nd S8730 Server features and spec ifications Feature Description Microprocessor S8710: 1 Intel Xeon S8720: 1 AMD Opteron S[...]
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Chapter 1: Introduction 12 Installing and Configuring the Avaya S8700- Series Server January 2008 Environmental specifications for the S8710, S8720 and S8730 are sh own in T able 3 . . T able 3: S8710/S8720/S8730 Server environment al specifications Parameter Description Air T emperature Ambient operating: 50°F to 95°F (10°C to 35°C) Maximum we[...]
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About S8730 Server con figurations Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 13 About S8730 Server configurations The S8730 Server comes with the option of two har d disk drives. In confi gurations with two hard drives, the RAID level 1 feature is enabled, so that disk mirr oring automatically creates a complete set of[...]
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Chapter 1: Introduction 14 Installing and Configuring the Avaya S8700- Series Server January 2008 S8700-series port connections The network cable connections depend o n the type of server , type of memory duplication, and the type of control netwo rk. All cables are CA T5 or better patch cables except for th e fiber cable that interconnect s the DA[...]
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About server port connec tions Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 15 Figure 1: Duplication and control network ca bling for hardware duplication (S8730) Note: Note: These are typical Ethern et port assignments. T he customer might specify different assig nments for Eth0, Eth2, Eth3, and Eth 4. Figure notes: 1. E[...]
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Chapter 1: Introduction 16 Installing and Configuring the Avaya S8700- Series Server January 2008 Figure 2: Duplication and control network ca bling for hardware duplication (S8720/S8710) Note: Note: These are typical Ethern et port assignments. T he customer might specify different assig nments for Eth0, Eth2, Eth3, and Eth 4. Figure notes: 1. Eth[...]
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About server port connec tions Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 17 Figure 3: Duplication and control network ca bling for sof tware duplication (S8730) Note: Note: These are typical Ethern et port assignments. T he customer might specify different assig nments for Eth2, Eth3, and Eth4. Figure notes: 1. Eth0 ?[...]
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Chapter 1: Introduction 18 Installing and Configuring the Avaya S8700- Series Server January 2008 Figure 4: Duplication and control network cabling for sof tware duplication (S8720/S8710) Note: Note: These are typical Ethern et port assignments. T he customer might specify different assig nments for Eth2, Eth3, and Eth4. Figure notes: 1. Eth0 — S[...]
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About modem connections Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 19 About modem connections Note: Note: Y ou cannot connect USB modems to rotary lines. A touch tone line is required. On S8700-series Servers, connect a USB modem to t he USB port on each server . CAUTION: ! CAUTION: Once you connect the mo dems to the s[...]
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Chapter 1: Introduction 20 Installing and Configuring the Avaya S8700- Series Server January 2008 Modem options Y ou set the modem options when you configure the server . Y ou do not set options on the modems themselves. About media gateways In a new installatio n, the S8700-series Servers work with only the A vaya G650 Media Gateway . In a migrati[...]
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About software duplicatio n Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 21 About sof tware duplication Software duplication eliminates the need for the DAL2 duplication cards in duplicated S8720 and S8730 Servers. Sof tware duplication is supported only on the S8720 and S8730 a nd is the default configuration. For so ftw[...]
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Chapter 1: Introduction 22 Installing and Configuring the Avaya S8700- Series Server January 2008 ● A TN2602 IP Media Resource that is running firmware version 212 or higher ● An Expanded Meet-Me Conferencing (EMMC) se rver ● A SIP Enablement Services (SES) server ● G250, G350, and G450 media gateways ● C360 Ethernet switches ! Import ant[...]
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Configuring the SNMP modules in the UPS Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 23 Chapter 2: SNMP configuration After you inst all and connect the control network equipment, you must configure the SNMP modules in each Avaya-supplied UPS to send alar ms or trap s to the servers. This process requires that you also co[...]
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Chapter 2: SNMP configuration 24 Installing and Configuring the Avaya S8700- Series Server January 2008 Default UPS IP addresses for S8700-series Servers For how to administer the SNMP modu le in the UPS, see . Perform the same step s for each UPS. T able 4: Default UPS IP addresses for a dedicated control ne twork shows the default values for UPS1[...]
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Configuring the SNMP modules in the UPS Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 25 Prerequisites for configuring the SNMP module Before you configure the SNMP module, you mu st complete the following prerequisites: ● Y our Services laptop computer is plugged into the correct administration port on the SNMP module o[...]
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Chapter 2: SNMP configuration 26 Installing and Configuring the Avaya S8700- Series Server January 2008 Administering the SNMP modules Note: Note: Use the default IP addresse s. 1. Connect the RS-232 serial port of your Serv ices laptop computer to the DB-9 connector on the back of the SNMP module for UPS1 using the DB-9 to DB-9 seria l cable that [...]
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Configuring the SNMP subage nt in the Avaya Ethernet switch (if used) Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 27 For the menus and commands to set these traps, see the user guide that comes with the SNMP module. Configuring the SNMP subagent in the A vaya Ethernet switch (if used) ! Import ant: Important: These proce[...]
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Chapter 2: SNMP configuration 28 Installing and Configuring the Avaya S8700- Series Server January 2008 T able 5: Default values for a dedicated control n etwork shows the default values for Etherne t switch 1 and Ethernet switch 2 for a dedicate d control network. For non-dedicated control networks, the customer will provide IP addresses ! Import [...]
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Configuring the SNMP subage nt in the Avaya Ethernet switch (if used) Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 29 Note: Note: Av aya T erminal Emulation and HyperT erm inal are supported terminal emu lation applications. ● If a Network Management System (NMS) is to mo nitor the Ethernet switch, you coordinated the a[...]
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Chapter 2: SNMP configuration 30 Installing and Configuring the Avaya S8700- Series Server January 2008 9. Use the command set spantree ver sion rapid-spanning-tree to set the spanning tree version to rapid-spanning-tree . Do not u se the default. Note: Note: This command is available on A vaya Ethernet switches with firmware version 4.0 or later .[...]
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Clearing the ARP c ache on the laptop Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 31 Chapter 3: Communication Manager inst allation A new server comes with a blank hard disk drive. Use the boot able software distribution CD-ROM to install the Linux operat ing system and Av aya Communication Manager . On a duplicated syst[...]
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Chapter 3: Communication Manager inst allation 32 Installing and Configuring the Avaya S8700- Series Server January 2008 Applying power to the server Note: Note: In this procedure, the sof tware CD-ROM must be placed into the CD-ROM drive on the server prior to or imme diately after you turn on the power to the server . 1. Connect the AC power cord[...]
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Installing Avaya Communication Manage r Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 33 Inst alling A vaya Communication Manager Use a T elnet session to access the information on the CD-ROM. 1. On your Services laptop computer , click Start > Run to open the Run dialog box. 2. T ype telnet 192.11.13.6 and press Enter [...]
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Chapter 3: Communication Manager inst allation 34 Installing and Configuring the Avaya S8700- Series Server January 2008[...]
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Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 35 Chapter 4: Server configuration After you inst all the Communication Manager so ftware, you must use the A vaya Installation Wizard to configure the server . This section covers the following t asks: ● Copying files to the server on p age 36 ● Creating a super-user login[...]
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Chapter 4: Server configuration 36 Installing and Configuring the Avaya S8700- Series Server January 2008 Opening the Maintenance W eb Interface Y ou can use the Maintenance Web Interface to copy license files and authentication files, service packs, and update files from the Services laptop to th e server . For how to open the Maintenance We b Int[...]
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Methods of Configuring a se rver Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 37 4. In the Login name field: T ype a login name for the account. 5. In the Primary group field: susers appears. 6. In the Additional group s (profile) field: prof18 appears ( prof18 is the code for the customer superuser). 7. In the Linux shel[...]
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Página 38
Chapter 4: Server configuration 38 Installing and Configuring the Avaya S8700- Series Server January 2008 T o set the date, time, and time zone: 1. From the Main Menu, under Server , click Server Date/T ime . 2. In the Server Date/T ime window , verify the date and time are correct. If the date and time are incorrect: a. Enter the date b. Enter the[...]
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Methods of Configuring a se rver Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 39 The following describes each of the config uration pages: ● Set Identities — Use this p age to assign A vaya server host names and to assign server functions to a physical Ethernet interface. The options are pre populated with default s, [...]
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Chapter 4: Server configuration 40 Installing and Configuring the Avaya S8700- Series Server January 2008 Ethernet interface assignment s Use the following ta ble as a guide for assigning se rver functions to physical Ethernet interfaces. T able 7: S8700-series Server Ethernet assignment s Performing the manual configuration T o configure the serve[...]
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Methods of Configuring a se rver Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 41 ● Update System Use your pre-inst allation planning forms to enter information on these p ages. For more information on these p ages, see Configuring the server manually on p age 37 or click on the Help button at the bottom of each p age. 6[...]
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Chapter 4: Server configuration 42 Installing and Configuring the Avaya S8700- Series Server January 2008 ● Import the data fro m the completed Electronic Preinst allation Worksheet (EPW). When the Installation Wizard prompt s you to import the Preinstallation W orksheet, click Import EPW and browse to the location of the EPW file on your Service[...]
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Configuring t he modem Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 43 4. V erify that the ping was successful and indicates that th e server is connected to the customer network. 5. If DNS is administered, type the host name of a computer on the network. 6. Click Execute Ping . 7. V erify that the ping was successful and[...]
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Chapter 4: Server configuration 44 Installing and Configuring the Avaya S8700- Series Server January 2008 Configuring memory for an S8720 Server For an S8720 Server , you must select the memory configuration to be used: either S tandard or Extra Large. If Hardware Duplication is turne d on, administration for the S8720 in an XL configuration is all[...]
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Ensuring ESS and LSP compatibility Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 45 ● Configure ESS (if an ESS server) 6. Select either St andard or Extra Large . 7. Click Change to change values. 8. Click Close Window . 9. S tart Communication Manager by running the bash command start - ac . 10. Run the bash command swv[...]
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Chapter 4: Server configuration 46 Installing and Configuring the Avaya S8700- Series Server January 2008 Enabling firewall settings For the server to receive SNMP trap s from the UPS and the A v aya Ethernet switch, you must enable the snmptrap,162 /udp port. The default is disabled. 1. From the Maintenance W eb Interface, under Security , click F[...]
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Configuring the NIC Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 47 Note: Note: It is not necessary to enable the "Inpu t to Server" ntp service. If this service is already enabled, you do not need to disable it. When the A vaya Installation W izard prompts you for information abou t the network time servers, en[...]
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Chapter 4: Server configuration 48 Installing and Configuring the Avaya S8700- Series Server January 2008 7. V erify with the network administrator that the LAN hardware support s 802.1q priority tagging. If supp orted, select VLAN 802.1q priority t agging . 8. Click Change . The system displays the st at us of the configuration update. When the up[...]
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Interchanging ser vers Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 49 Interchanging se rvers T o interchange the servers to check cap ability of the standby server to become the active server: 1. Under Server , click Interchange Servers . 2. V erify the settings in the following fields: ● St andby Busied : no ● St an[...]
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Chapter 4: Server configuration 50 Installing and Configuring the Avaya S8700- Series Server January 2008[...]
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Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 51 Chapter 5: IP interface translations T o administer IPSI circuit packs, use a term inal emulation program to issue Communication Manager SA T commands. For Communication Manager te rminal emulation, use a progra m such as Avaya Native Configuration Manager , Avaya T ermi nal[...]
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Chapter 5: IP interface trans lations 52 Installing and Configuring the Avaya S8700- Series Server January 2008 Adding media gateways Note: Note: If system translations have been loaded on th e server , media gateways do not need to be added to admin ister the IPSI. 1. T ype add cabinet n and press Ent er , where n is the cabinet number , for each [...]
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Enabling the IPSI Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 53 Enabling the IPSI 1. T ype change system-parameters ipserver-interface and press Enter . 2. On a duplicated server , the system displays the following screen. V erify that the primary control and the secondary control subnetwork addre sses are correct. The [...]
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Chapter 5: IP interface trans lations 54 Installing and Configuring the Avaya S8700- Series Server January 2008 Adding the IPSI to the system Use the IP Server Interface Administration - Port Network SA T screen to add an I PSI. The information on this screen differs, depe nding on w hether the IP addresses of the IPSI are static or assigned automa[...]
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Enabling IPSI duplication (dup licated control network only) Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 55 4. V erify that all the other fields are populated and submit the form to save the changes. 5. Repeat this procedure for each po rt network. Enabling IPSI duplication ( duplicated control network only) Port network[...]
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Chapter 5: IP interface trans lations 56 Installing and Configuring the Avaya S8700- Series Server January 2008[...]
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Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 57 Chapter 6: IP interface configuration This chapter covers the following tasks: ● Connecting to the IPSIs on page 57 ● IPSI address configuration on p age 57 ● Programming the IPSI for static addressing on page 58 ● Setting the VLAN and dif fserv paramete rs on page 6[...]
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Chapter 6: IP interface configuration 58 Installing and Configuring the Avaya S8700- Series Server January 2008 Note: Note: T o program DHCP addressing, you must co mplete certain sequences within a predetermined time-out interval. A v aya recommends that you read the following procedure completely before you start so that you are familiar with the[...]
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Página 59
IPSI address conf iguration Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 59 Figure 5: Connecting the la ptop directly to the IPSI Note: Note: Ensure that you have the p assword before proceeding. Depending on the operating system on the Services laptop computer , you might need to clear the Address Resolution Protocol (AR[...]
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Chapter 6: IP interface configuration 60 Installing and Configuring the Avaya S8700- Series Server January 2008 Note: Note: While connected to the IPSI, type help or ? to obtain on line help. Most commands have two or three letter abbreviations. 5. T ype ipsilogin and press Enter . Note: Note: The craft login used on the IPSI has a dif ferent passw[...]
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Página 61
Setting the VLAN and diffserv paramet ers Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 61 14. Log back in to the IPSI using SSH. 15. Use show control interface to verify the administration. 16. T ype exit and press Enter . Setting the VLAN and diffserv p arameters 1. Connect to the IPSIand log in as craft . 2. T o display[...]
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Chapter 6: IP interface configuration 62 Installing and Configuring the Avaya S8700- Series Server January 2008 Figure 6: IPSI LED display for st atic address Note: Note: Clear the ARP cache on the laptop before connecting to anoth er IPSI. If you do not clear the cache, the laptop app ears to stop and does not connect to the next IPSI. 9. Repeat t[...]
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Setting the VLAN and diffserv paramet ers Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 63 For the TN2312BP IPSI circuit p acks to receive IP addresses dynamically , you first must assign the switch ID and cabinet numb er to each IPSI circuit pack.The swit ch ID is a single letter , A through J. The cabinet number is a 2-d[...]
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Chapter 6: IP interface configuration 64 Installing and Configuring the Avaya S8700- Series Server January 2008 3. While the display characters are flashing, pre ss the button until the switch ID, A through J, shows on the top character of the LED display . When the correct letter shows, stop. The letter flashes a few times, or 5 second s, then sto[...]
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Verifying connectivity to t he server Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 65 V e rifying connectivity to the server 1. Open the Maintenance Web Interface an d log in as craf t . 2. Under Diagnostics, click Pi ng and select Other server(s) , All IPSIs , UPS(s) , Ethernet switches to verify connectivity to these un[...]
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Chapter 6: IP interface configuration 66 Installing and Configuring the Avaya S8700- Series Server January 2008 2. For duplicated IPSIs, enable IPSI dup lication before you enable IPSI control. See Enabling IPSI duplication (duplic ated control net work only) on p age 55. On the SA T , type change system-parameters ipserver-interface and press Ente[...]
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Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 67 Chapter 7: Postinst allation administration This section covers the following t asks: ● V erifying translations on p age 67 ● Setting rules for daylight savings time on page 68 ● Setting locations (if necessary) on pag e 69 ● V erifying the date and the time (main se[...]
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Chapter 7: Postinstalla tion admin istration 68 Installing and Configuring the Avaya S8700- Series Server January 2008 Setting rules for daylight savings time Y ou set the date, the time, and the time zone through the Maintenance W eb Interface on the server . Y ou must use SA T commands to set the rules fo r daylight savings time. Note: Note: The [...]
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Setting locat ions (if necessary) Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 69 Setting locations (if necessary) After you set the rules for daylig ht savings time, you must set the locations for a ll port networks. Port networks can be in dif ferent time zones. Use SA T commands to set the locations for the port networ[...]
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Chapter 7: Postinstalla tion admin istration 70 Installing and Configuring the Avaya S8700- Series Server January 2008 V e rifying the date and the time (main server only) Use SA T commands to verify the date and time. 1.T ype display time and press Enter . 2. V erify that the date and the time of day are correct. If the date and the time of day a [...]
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Clearing and resolving alarms Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 71 Note: Note: The daylight savings rule setting on this form is the rule that is utilized by the Communication Manager sof tware. Additional daylight savings rules can be implemented for the specific loca tions of hardware suppo rted by the Commun[...]
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Chapter 7: Postinstalla tion admin istration 72 Installing and Configuring the Avaya S8700- Series Server January 2008 2. Select the switch you want to administer and click Submit . 3. Locate the port s that you want to disable and select Disable in that row . 4. Click Submit Changes . Enabling alarms to INADS by way of a modem Note: Note: Enable a[...]
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Enabling alarms to INADS by way of the SN MP module Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 73 3. T o verify that the alarms are enable d, type almenable and press Enter . Enabling alarms to INADS by way of the SNMP module Note: Note: Perform this procedure only if the installation includes a Secure Service Gateway ([...]
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Chapter 7: Postinstalla tion admin istration 74 Installing and Configuring the Avaya S8700- Series Server January 2008 Note: Note: If you click S t art Backup without media in the comp ac t flash drive, you cause a system error . In this case, repeat the step s beginning with S tep 1. 7. T o view the status o f the backup, click Backup St atus . Be[...]
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Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 75 Chapter 8: Inst allation verification This chapter provides the followi ng information about how to verify the server inst allation and configuration: ● T esting the IPSI circuit packs ● T esting the license file ● Checking LED status in dicators - Servers - Avaya Ethe[...]
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Chapter 8: Installati on verificati on 76 Installing and Configuring the Avaya S8700- Series Server January 2008 S8730 LEDs Figure 7: LEDs on the front p anel of the S8730 Server on p age 76 and Figure 8: LEDs on the back pan el of the S8730 Server on p age 77 show the LEDs on the S8730 Server . Figure 7: LEDs on the front p anel of the S8730 Serve[...]
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S8710 and S872 0 LEDs Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 77 Figure 8: LEDs on the back p anel of the S8730 Server S8710 and S8720 LEDs Figure 7: LEDs on the front p anel of the S8730 Server on p age 76 and Figure 8: LEDs on the back pan el of the S8730 Server on p age 77 show the LEDs on the S8710 and the S8720 [...]
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Chapter 8: Installati on verificati on 78 Installing and Configuring the Avaya S8700- Series Server January 2008 Figure 9: LEDs on the front p anel of the S8710 and the S8720 Servers Note: Note: The Active/S tandby LED, which is labeled as 5 in Figure 9 , is on a push button. When pushed, this button has no ef fect other than to turn of f the LED m[...]
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Additional server LED inf ormation Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 79 Figure 10: LEDs on the back p anel of the S8710 and the S8720 Servers Additional server LED information For more information on server LEDs, see Maintenance Procedures for A vaya Communication Manager , Media Gateways and Servers , 03-30043[...]
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Chapter 8: Installati on verificati on 80 Installing and Configuring the Avaya S8700- Series Server January 2008 A vaya C360 Ethernet switch LEDs The C360 series converged, st ackable, Ethernet switches include: ● C363T : 24-port ● C363T -PWR: 24-port power over Ethernet (PoE) ● C364T : 48-port ● C364T -PWR: 48-port PoE The front pan el of [...]
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UPS LEDs Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 81 UPS LEDs The UPS LEDs flash briefly after the UPS is plugged in. The normal mode LED flashes af ter a self-test to indicate that the UPS is in standby mode. For more information, see the UPS user guide fo r the Powerware UPS. Figure 1 1: LEDs on the Powerware 9125 U[...]
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Chapter 8: Installati on verificati on 82 Installing and Configuring the Avaya S8700- Series Server January 2008 TN2312BP IPSI LEDs TN2312BP IP Server Interface (IPSI) circuit p ack LEDs include: ● S tandard LEDs and connector slots ( Figure 12: TN2312BP IPSI circuit pack faceplate on page 83) ● A programmable LED display , which indicates: - T[...]
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TN2312BP IPSI LEDs Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 83 Figure 12: TN2312BP IPSI circuit pa ck faceplate Figure notes: 1. Red LED 2. Green LED 3. Amber LED 4. Y ellow LED (tone clock st atus) 5. Emergency transfer LED 6. Services RJ45 connector 7. Network control RJ45 connector 8. Four-cha racter LED d isplay 9[...]
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Chapter 8: Installati on verificati on 84 Installing and Configuring the Avaya S8700- Series Server January 2008 Figure 13: IPSI LED display for a st atic IP address Figure notes: 1. The IPSI has a static IP address. 2. The IPSI has connectivity and an IP address. ledlip1 KLC 030502 1 2 CLK S E R V I C E N E T W O R K[...]
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TN2312BP IPSI LEDs Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 85 Figure 14: IPSI LED display indicating connectivity st atus for a DHCP IP address Connectivity st atus 1 2 3 4 5 The IPSI is connected to a serve r . No Y es Y es Y es Y es The IPSI has an IP address. No No Ye s Ye s No The Services laptop compute r is con[...]
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Chapter 8: Installati on verificati on 86 Installing and Configuring the Avaya S8700- Series Server January 2008[...]
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Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 87 Appendix A: Server access Use a personal computer or a Services laptop computer that is equ ipped with a network interface card (NIC), a terminal emulation pr ogram, and a Web browser to access a server for initial configuration, af termarke t additions, and continuing maint[...]
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Appendix A: Server access 88 Installing and Configuring the Avaya S8700- Series Server January 2008 Note: Note: Many A vaya products support access with SSH. However , Avaya does not provide support for third- party client s that are used for SSH access. Problems with an SSH client, including PuTTY , are the responsibility of the user or the SSH cl[...]
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Connecting to the se rver directly Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 89 Connecting to the server directly T o access the server directly , use a computer with the following minimum specifications: ● A Windows 2000 or Windows XP operating system ● 32-MB of RAM ● 40-MB of available disk space ● An RS-232 [...]
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Appendix A: Server access 90 Installing and Configuring the Avaya S8700- Series Server January 2008 Figure 15: Services laptop compute r connected directly to the S8730 Server Figure notes: 1. Services laptop computer 2. Network interface card (NIC) 3. NIC adapter cable (if necessary) 4. CA T5 cross-over cable DAL1 DUP MEMORY RECEIVE MODE LINC SYNC[...]
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Connecting to the se rver directly Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 91 Figure 16: Services laptop compute r connected directly to the S8710 or S8720 Server Figure notes: 1. Services laptop computer 2. Network interface card (NIC) 3. NIC adapter cable (if necessary) 4. CA T5 cross-over cable 2 3 iLO VDCI 1 2 3 [...]
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Appendix A: Server access 92 Installing and Configuring the Avaya S8700- Series Server January 2008 Connecting to the server remotely over the network Y ou can use any computer to connect to the serv er through a LAN. The security settings on the LAN must allow remote access. 1. Open a W eb browser or a terminal emulation application. 2. In the add[...]
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Accessing the Maintenance Web Int erface Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 93 6. When the system displays the S tart PPP now message, click Done . When you see the Connection Complete dialog box, your computer is co nnected to the server . 7. Open an SSH session using PuTTY o r other client. See Accessing the c[...]
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Appendix A: Server access 94 Installing and Configuring the Avaya S8700- Series Server January 2008 6. Open the MS Internet Explo rer Web browse r to access the Maintenance W eb Interface. ● If you are connected directly , in the Address field, type 192.11.13.6 . ● If you are connected remotely through a modem, in the Address field, type in the[...]
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Logins for Avaya te chnicians and BusinessPartners Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 95 Logins for A vaya technicians and BusinessPartners Avaya field technicians and BusinessPartner s must use a Se rvices login such as craf t or dadmin to perform initial configuration and upgrades. An Av aya field technician c[...]
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Appendix A: Server access 96 Installing and Configuring the Avaya S8700- Series Server January 2008 7. Select Use the following DNS server a ddresses . The entries for Preferred DNS server and Alternate DNS server should both be bla nk. 8. Click Advanced at the bottom of th e dialog box to display the Advanced TCP/IP Settings dialog box. 9. Click t[...]
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Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 97 Appendix B: Inst allation troubleshooting This section provides some simple strategies to help you troubleshoot an inst allation of a server . This section includes: ● T roubleshooting the installation of the server hardware on p age 97 ● T roubleshooting the configurati[...]
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Appendix B: Installation troub leshooting 98 Installing and Configuring the Avaya S8700- Series Server January 2008 T roubleshooting the configuration of the server hardware T roubleshooting the configuration o f the server hardware Problem Possible solution Cannot log in to the UPS subagent ● Ensure that the SNMP subagent is inst alled in the UP[...]
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Troubleshooting the configuration of the serve r hardware Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 99 Cannot use SA T commands ● Ensure that you are using the correct IP add ress, 192.1 1.13.6 and port 5023. ● Ensure that you are using SSH and no t telnet. ● Ensure that you are using the correct lo gin and passw[...]
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Appendix B: Installation troub leshooting 100 Installing and Configuring the Avay a S8700-Series Serve r January 2008 T roubleshooting the inst allation of the license file and the A vaya authentication file Problem Possible solution Cannot get files from the RF A site ● Provide the correct SAP number . ● Provide the serial number for the refer[...]
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Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 101 Index Index Numerical 8730 Server configurations . . . . . . . . . . . . . 13 A access server directly . . . . . . . . . . . . . . . . . . . . . 89 remotely over modem . . . . . . . . . . . . . . 92 remotely over network . . . . . . . . . . . . . 92 accessing Maintenance We[...]
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102 Installing and Configuring the Avay a S8700-Series Serve r January 2008 Index troubleshooting . . . . . . . . . . . . . . . . . 97 using the Wizard . . . . . . . . . . . . . . . 37 , 41 installing Communication Manager software . . . . . . . . 33 translation file . . . . . . . . . . . . . . . . . 55 interchanging servers . . . . . . . . . . . .[...]
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Installing and Configuring th e Avaya S8700-Series Server J anuary 2008 103 Index SNMP preparing to configure . . . . . . . . . . . . . . 25 SNMP modules administering . . . . . . . . . . . . . . . . . . 26 software, installing Communication Ma nager . . . . 33 spanning tree enabling . . . . . . . . . . . . . . . . . . . . 29 setting version . . . [...]
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104 Installing and Configuring the Avay a S8700-Series Serve r January 2008 Index[...]