AVM FRITZ!WLAN USB Stick N 2.4 manual

Installation, Configuration a nd Operation FRITZ!W L AN U SB St ic k N 2.4[...]

2 Legal N oti ce FRITZ!WLAN USB Stick N 2.4 This doc umentat ion and the software it descr ibes are prot ected by copy right. A VM grants the non- exclusive ri ght to use th e sof tware, which is suppli ed exclus ively in what is k nown as objec t code format . The lice nsee may c reate only one c opy of the softwar e, whic h may be used e xcl usi [...]

3 T radem arks: Un less otherw ise in dicate d, all tr adema rks mentione d are legal ly prot ected tr ade- marks owned by A VM GmbH, especially product names and logos. Microsoft, Windows and the Win dows lo go ar e tr ade mark s owned by Mic ro soft C orpo rat ion in t he US A and/ or other cou nt ries. Blue tooth i s a t rad emar k of Bl ueto ot[...]

4 T able of C ontents 1 FRITZ!WL AN USB Stick N 2.4 . . . . . . . . . . . . . . . . . . . . . . . . 8 1.1 Pack age C ontents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.2 Opera tion Re quirem ents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 1.3 LEDs . . . . . . . . . . . . . [...]

5 9 Customer Service Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 51 9.1 Docume ntati on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 9.2 Inform ation in th e Int ernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 9.3 Update s . . . . . . . . . . . . . . . . . . . . [...]

6 Safety Ins truct ions When work ing w ith the FRITZ!WL AN USB Stic k N, fol low the instructions below to protect yourself and the FRITZ!WL AN USB Sti ck N fr om damag e. • Do not inst all FRITZ!WL AN USB Stic k N during an ele c- trical storm . • Unplug t he FRI TZ!WLAN USB Stick N from the comput- er during a n electrical storm. • Never l[...]

7 Symb ol s a n d H i ghl ig h ti ng The fo llow ing highl ighting and ico ns are us ed to de sign ate impor tant info rmation: This symbol indic ates useful hints to as sist y ou in working wi th the FRI TZ!WLAN USB S tick N. Thi s symb ol indi cat es import ant inst ructio ns that m ust be obser ved to avoi d malfun ctions . The table below expla[...]

8 1 FRITZ!WLAN USB Stick N 2.4 An Overview FRITZ!WLA N USB Stick N 2.4 is a WLAN adapter for the Univ ersal Serial Bus (USB). With the FR ITZ!WL AN US B Sti ck N, you can conn ect your com puter d i- rectly with a WLAN access point, for exam ple, with a FRITZ!B ox WLA N by AVM. Y ou ca n als o co nn ect to ot her WLA N d evi ces, to pri nt ers, and[...]

9 – Windows X P (32- or 64- bit editi on) ) Install ation of the latest ser vic e packs and updates is rec- ommen ded. • pen tium -class comp uter or n oteb ook (500 M Hz CPU or better ) • at least 64 MB RAM and 5 MB free memor y on the har d dr ive • one C D dri ve Y ou can instal l FRIT Z!WLAN US B Stick N if you r com pute r meets all o [...]

10 1.4 T echnical Spec ific ations LEDs: 2 (c onne ction / ac tiv ity) USB port : USB version 2 .0, compa tible with USB 1.1 with re duc ed dat a throu gh- put WLAN module: Support for radio network in acc or- dance with IEEE 802.11 n IEEE 802.11 g and IEEE 802.11 b Frequency b and: 2.4 GHz En cry ptio n: WPA (Wi- Fi Prot ecte d Acces s) / WPA2 (80[...]

11 Firmwa re: can be update d Channels: 1 through 1 3 (ETSI) Ambi ent temperature (duri ng operat ion): -5 to 45°C Ambi ent t emper a- ture (id le): -10 to 7 0°C Humi dity (idle/operation): 5 to 9 0%, no -c onde ns ation C er tificat ion: CE[...]

12 2 A VM St ick & Surf T echno logy C onn ecti ng Sec ur ely with a FRIT Z!Bo x WLAN With the AVM Stick & Sur f technol ogy the F RITZ! WLAN U SB Sti ck N can tak e ove r the WLAN sec urit y settings fr om FRITZ !Bo x WLAN produ cts. This allows a secure WLA N connection to b e established between your computer and your FRITZ!Bo x without [...]

13 As soon a s you c onnect the FRI TZ!WLAN USB Sti ck N to your c omputer, the security settings of your WLAN are im- plem ent ed in th e FRITZ !WLAN c o ntr ol sof twa re and then deleted from the Stick. The AVM Stick & Surf logo appears and a WLAN connection to your FRITZ!Bo x is estab lished automatically. If you are using a FRITZ!Box WLAN [...]

14 3 I nstalla tio n Installing F RITZ!WLAN USB Stick N The FRITZ!WLAN USB Stick N can be installed in the operating systems Windows 7 (3 2-bit and 64-bit edi tion), Wind ows Vista (32-bit and 6 4- bit edi tion) an d Wind ows XP (32-bi t and 64- bit edi tion). Please instal l the current Microsoft Service Packs usi ng Microsof t Window s Updat e an[...]

15 5. Then click “Y es” (Windows 7) or “C ontinue” (Windows Vista) in the “Use r Account Control” dia- log. The dr iv ers and the c o ntr ol sof twa re for the FRITZ! WLAN US B Stick N will be in stalled now. If you are prom pted to do so, i nsert t he FRITZ!WLA N USB Stick N CD an d foll ow the i nstruc- tions on the sc reen. If an add[...]

16 5. Then click “Y es” (Windows 7) or “C ontinue” (Windows Vista) in the “Use r Account Control” dia- log. 6. In the “Found New Hardw are” window , select “Loc ate and install driver software (rec ommended)”. If Windows reports that the progr am may not have been installed correctly , click “The Program was in- stalled correc[...]

17 4. The dri v ers a nd the c ont r ol sof twa re f or y our FRITZ!WLAN USB Stick N are installed autom atically . If you are prom pted to do so, i nsert t he FRITZ!WLA N USB Stick N CD an d foll ow the i nstruc- tions on the sc reen. If an additional Windows dialog ask s if you want to install soft ware not di gitally signed by Microsoft , click [...]

18 5. Insert the FRITZ!WLAN USB Stick N CD and select the option “In stal l software autom atical ly (rec ommen d- ed)”. Confirm with “C ontinue ”. If an additional Windows dialog ask s if you want to install soft ware not di gitally signed by Microsoft , click the “Continue Anyway” bu tton. T his request de- pends on th e drive r signa[...]

19 4 The FRITZ!WLAN C ontro l Software Establis hing and Clearing WLAN C onn ections With the F RITZ! WLAN U SB St ick N y ou can esta blish wirel ess ne twork connections (WLANs) with various WLAN devices. The FRITZ!WLAN co n- trol software is av ailable to manag e all these WLAN connections. With FR ITZ !WL AN you ca n con fig ure, esta blish and[...]

20 The mi ddle sec tion di sp lay s the ic on of the WLAN c onn ec- tion as a b ox with l inks to t he devi ces on th e lef t and on the rig ht. Th e small icons in the b ox display the c onnec- tion q uality and t he encr yption used . The right side s hows the WLAN remote sit e with which you are curre ntl y con nec ted or we re conne cte d mo st[...]

21 4.2 Estab lishing a WLAN C onnection With FRITZ! WLAN you can establish WLAN connect ions to WLAN remo te sites (access points), whi ch c an provid e ac- cess to DSL, to prin ters, t o mobile ph ones , PDAs, a nd even to other WLAN clients. Direct c onnections are also possi- ble to other F RITZ!WLAN USB Sticks. No matter w hich device you want [...]

22 If you p erform ed inst all ation with out u si ng Stic k & S urf , yo u ha ve t o se l e ct t h e W L A N r e m ot e si t e ( t h e WL A N ac ce ss poin t) to con nect with manually. In t his case t he con trol software FRITZ!WLAN automatically searches for WLAN de- vice s at your lo cati on. Once a l ist o f t he W LAN access points found [...]

23 2. Enter the W LAN k ey in the “W LAN k ey” fie ld. All other WL AN parties o f the ad- hoc connectio n must also enter this k ey. See also the encr yption instructions in the section “Encryption” from page 33. C onfirm the se ttings configur ed earlier for the ad -hoc network. If you would like t o change these settings, click th e “E[...]

24 See the encryp tion ins truction s in the secti on “Enc ryp- tion” fr om pag e 33. The ad-hoc n etwork i s dis play ed on th e FRITZ!WL AN con - sole as a known device and the WLA N connection is estab- lished. The p roces s of au tomatically assigning IP addresses can ta ke up t o 3 mi nu t e s a n d i s si g na l ed b y a f la s hi n g IP [...]

25 5 Microsoft WLAN Ser vic e Establis hing and Clearing WLAN C onn ections In Windows 7, Windows Vi sta and Windows XP wi th Ser vic e Pack 2, the Microsoft W LAN ser vice WZ C (Wireless Z ero Configuration) can be used to man age w ireless d evic es rathe r than the FRI TZ!WLAN pro gram. Inform ation on the WLAN C ontr ol Software In your FR ITZ![...]

26 Enteri ng the ne twork key 3. Enter the net work s ecurity key of the sele cted WL AN acc es s point i n the “Sec ur ity k ey” fi eld. C lic k the “OK” butto n. On the A V M FRITZ!Bo x fami ly produ cts the ne twork key is pri nted on the und erside o f the device. The W LAN connecti on is established. Should d ifficulties arise i n esta[...]

27 Esta blishing a WLAN C onnec tion (Windows Vista) T o establish a WLAN connect ion in Windows Vista using Microso ft WLAN Servic e (“autom atic WLAN c onfigu ra- tion”), work through the fol lowing step s: 1. Click th e Microso ft WL AN icon i n the not ificat ion ar ea of the task bar and select the option “Connect to a netwo rk”. All w[...]

28 3. Enter the WLA N k ey of the s elect ed WLA N ac ce ss point i n the “Sec urit y ke y or pas sp hra se” fiel d and click “C onnect”. On the A V M FRITZ!Bo x fami ly produ cts the ne twork key is pri nted on the und erside o f the device. The W LAN connecti on is established. Should d ifficulties arise i n establishing a WLAN conne c- t[...]

29 Availab le wireless networks (exampl e of display) 2. Select the desir ed WLAN acces s poi nt and c lick the “C onnect” button. The “Wirel ess Network Connecti on” window is opened . 3. Enter th e WLAN k ey of th e WLAN ac ce ss poi nt in the “Network k ey” field. On the A V M FRITZ!Bo x fami ly produ cts the ne twork key is pri nted[...]

30 6M o r e a b o u t W L A N AV M a n d W L AN WLAN (Wireless Loc al Area Network) is a radio technology that allows net works a nd access t o the Intern et to be provid ed with out cable con- nectio ns. This allows m ultiple use rs to share one wireless In ternet con- nect ion . 6.1 Standards The WL AN st anda rds I EEE 80 2.11 a, IEEE 802. 11b, [...]

31 Range The ran ge within a WL AN is hig hly depend ent on the fol - lowing t hree factors : • the WLAN adapter used, • the structural c onditions , and • the amou nt of ra dio tr affic on th e sam e frequ ency band . Othe r w irel es s netw ork s ma y be ac tiv e, b ut al - so what are k nown as analog int erferers (for instanc e baby moni [...]

32 The S tandard f or Sec urity IEEE 802.1 1i The WP A2 s ecu rity me chan is m is de fine d in the IEEE 802. 11i st anda rd. WP A2 is a n exte nsi on of the f ami l- iar security mech anism WP A (Wi-Fi Protected Acc ess). The main fea ture of the extension o f WP A to W P A2 is the AES-C CM encryption proc ess. The FRI TZ!WLAN US B Stick N suppo r[...]

33 Encr ypti on The most important sec urity sett ing is e ncrypti on. The FRITZ !WLAN U SB Sti ck N su pports t he sec uri ty mec ha- nis ms WE P (Wir ed E quiv ale nt Priv ac y), WP A (Wi-Fi Prote ct- ed Access) an d WPA2 as foll ows: • As part of the W EP mechanism a st atic key i s deter- mined to serve for the encr yption of t he user data. [...]

34 6.3 Frequency Range WLAN uses the freque ncy range around 2.4 GHz i n the I SM band or, alternatively , the frequency range at 5 GHz. With the FRITZ !WLAN US B Stick N 2 .4 you can use the 2.4- GHz frequency band. A WLAN in the 2. 4-GHz frequenc y band works in the same band a s Blueto oth, DE CT , micr owa ve de vic es, vid eo bridg- es and bab[...]

35 Allocat ion of t he WLAN Channels in the 2. 4-GHz Range 6. 4 W PS ( Wi-F i P rot ec ted Se tup) The FRI TZ!WLAN US B Stick N suppo rts t he standardized WPS network ing proc edu re (Wi -Fi Pr otecte d Setu p). Wi th WPS you can establish a secure WLAN connectio n be- tween your F RITZ!WL AN USB St ick N and your WLAN a c- ces s poin t. All of th[...]

36 Esta blish WLAN C onne ction Using WP S Proceed as follows to establish a WLA N connectio n using WPS: 1. Doub le-cl ick the p rogr am ic on in th e notif icati on are a of th e Windows task bar to ope n the FR ITZ!W LAN us er inte rface, and then c lick the “Fin d” butt on. All WLAN dev ic es fo und a re di spl ay ed in the “Find and Sele[...]

37 7 Uninstallation Rem ovin g S of tware an d P rogra m E ntrie s The in structions for remo ving the FR ITZ!WLAN U SB Stick N are valid for all operating systems. The FRITZ!WL A N USB Stick N drive r software and the FRI TZ!WL AN c ont ro l softw are are remo ved a t the s ame time. Proceed as follows: 1. Inse rt t he FRIT Z!WLAN USB Stick N CD. [...]

38 8 T roubleshootin g He lp fo r E rro rs This ch apter prov ide s as si st anc e if you ar e h avi ng pr obl ems w ith the WLAN connecti on, or if you want to change the I P settings o n your co m- puter. 8.1 Errors Du ring Inst al lation If an error message is ret urned during install ation of the FRITZ! WLAN U SB Stic k N, th is can have variou[...]

39 Ch e ck in g t h e US B P o r t The compute r does no t detect the FRI TZ!WL AN USB Stick N. Unin stalling th e WLAN Adapter Soft ware The AVM FRITZ!WLAN s oftware is installe d, but every time Windows 7/Vista/X P is restarted , the Mi crosoft WLAN control is applied , no matter wh ich sett ings were co nf i gu re d b e fo re . Possib le Cause T[...]

40 Inst alling t he Lates t Servic e Pack s The FRITZ!WLAN USB Stick N i s detected automatic ally in the W indow s XP oper atin g sys tem. How ever , the devic e is not fully functional . Possib le Cause The necess ar y service packs have not been installed. Remed y USB 2.0 su pport wa s inte grated into th e oper ating sy s- tems fo r the firs t [...]

41 8.2 WLAN C onnection Is Not Es tab lished Make sure that the se ttings in the WLAN ac ces s poin t and in th e FRITZ!WL AN control sof tware agree wit h the en tries in th e following table. Try again to establish a WLAN con- nectio n. For th e setting s in this tabl e it is pr esu med th at an A VM WLAN p roduct from the F RITZ!Box family is us[...]

42 C hecking the Data of the WL AN Conne ction C ould not reg ister at the WL AN remote site. Setting the 2.4-GHz Frequency B and in the WLAN Acc ess Point C ould not reg ister at the WL AN remote site. Possib le Cause The settings of the WLAN remo te sit e and the entries in the “WLAN Remote S ite” area of t he F RITZ!W LAN co ntrol softw ar e[...]

43 C hanging the Posi tion of the WLAN Devices No WLAN remo te sites are found. Installing the Patch for WPA2 with Micro soft WL AN Service The WL AN connection to an access point canno t be established using th e Microso ft WLA N Service (WZC) in Windows XP wi th Se rvice Pac k 2. Possib le Cause The WLAN re mote si te ha s not been t urned on or [...]

44 8.3 Errors Du ring Data Exc hange w ith Other Dev ice s in the Network Checkin g t he W LAN A ccess Po int The FRITZ!WLAN USB Stick N and the WLAN acces s point ca nn o t e xch a ng e a n y d at a w i th ea ch o th e r. Allowing Network Acc ess T wo o r more co mputer s ar e netw ork ed vi a FRITZ!WLAN USB Stick N, but you c annot access files a[...]

45 Checking the Netw ork Data Y ou comput er recogniz es the netwo rk and the router , but c annot a cc es s the Int ernet or the netw ork (li mite d connectivity). C hecking the Data of the Ad-hoc C onnec tion The FR ITZ! WLAN USB Stick N an d a fur ther WLAN adapter are connected directly via WLAN, but cannot ex change any d ata wit h each oth er[...]

46 Switc hin g the WL AN Chan ne l An undefined malfunction occurs. 8.4 Chec king the IP Setting s A WLAN acc ess point, f or instanc e, a FRITZ!Box WLAN, ha s its own DHCP server, which assigns IP addresses to the co nnec ted co mpu ters. For th is th e co mput ers mu st be configured to obtain a n IP address automatically from the DHCP server of [...]

47 6. On the “Gene ral” tab, enab le the options “Obtain an IP address automatical ly” and “Obtain DNS ser ver address autom aticall y”. Prope rties of the Intern et protocol (T CP/IP) 7. Confirm your selectio n by clicking “OK”. If necess ary , repeat steps 5 through 7 for the “Inter- net P rotocol V ersion 6 (TCP/ IPv 6)” as w[...]

48 Obtaining an IP Address Automatic ally in Win dow s Vis ta Proceed as follows in Windows Vista: 1. Click the “S tart ” butto n in the task bar an d se lect “C ontro l Pan el / Network an d Internet / V iew Netw ork Status and T asks”. 2. From the “T asks”, select “Manage network c onnec- tions”. 3. Cl ick th e wir eles s netw ork[...]

49 6. Confirm your selectio n by clicking “OK”. If necess ary , repeat steps 4 through 6 for the “Inter- net P rotocol V ersion 6 (TCP/ IPv 6)” as well. The computer now receives an IP address from th e WLAN acc ess point. For WLAN prod ucts of the AVM FRITZ! Box family , automat ic IP address assignment (DHCP) is enabled in th e factory se[...]

50 Prope rties of the Intern et protocol (T CP/IP) 5. Confirm your selectio n by clicking “OK”. The computer now receives an IP address from th e WLAN acc ess point. For WLAN prod ucts of the AVM FRITZ! Box family , automat ic IP address assignment (DHCP) is enabled in th e factory settings.[...]

51 9 Customer Service Guide Help on All Impor tant Service T opics A VM provides num erous sources of information to assis t you shoul d any questions or problems arise. Here you will find t he impor tant infor- mation you nee d, in the fo rm of manual s, upd ates and s upport. MS S e rv i c e Pa ck In many cases problems which arise during o perat[...]

52 9.2 Information in th e Internet On its web site A VM presents comprehensive informatio n on your A VM products as well as ne w product ann ounce- ments and new produc t versions. Frequently Ask ed Questions (FA Qs) W e would like to make our products as ea sy to use as pos- sible. If you s till have problems, some times a littl e tip is all you[...]

53 Supp or t by E-ma il Y ou can send us an Engl ish-language e-mail request at any time using the “ Ser vic e” area of our website. The “Ser- vice ” area c an be reached at: www.avm.de/ en/ser vice/suppor t Cl ick in the s upport area on the “Mail Form” link aft er you r product . Select the ope ration system you use . Fill out the for[...]

54 Index A access point . . . . . . . . . . . . . . . . . . . . . 21 est abli shing c onnection . . . . . . . . 22 ad-hoc ic on . . . . . . . . . . . . . . . . . . . . . . 2 1 ad-hoc n etwork . . . . . . . . . . . . . . . . . . 21 creating . . . . . . . . . . . . . . . . . . . . . 22 par ticipa ting . . . . . . . . . . . . . . . . . . 23 assistance[...]

55 O obtai ning an I P addre ss aut omatic ally in W indows 7 . . . . . . . . . . . . . . . . . 46 in W indows Vis ta . . . . . . . . . . . . . . 48 in W indows XP . . . . . . . . . . . . . . . . 49 operation req uirements . . . . . . . . . . . . . 8 P package content s . . . . . . . . . . . . . . . . . . 8 program icon FRITZ!WLA N . . . . . . . . [...]

56 Declar ation of CE C onformity herew ith declar es that th e product compl ies with the follo wing direct ives: The follo wing norms were consulted t o assess confor mity: • EN 55024/9.98 + A1/10.01 + A2/01.03 • EN 301 489-1 V 1.8.1 (2008) • EN 301 489-17 V 1.3.2 (2008) • EN 300 328 V 1.6.1 (11.2004) The CE s ymbol confirm s that this p [...]