Avocent 2020 manual

590-495-50 1A For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 87 1 Avocent Asia Pacifi c Singapore Branch Offi ce 1 00 [...]

INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated danger- ous voltage within the product’s enclosure that may be of sufficient[...]

AutoV iew ® 2020 / 2030 Inst alle r / User Guide A vocent, the A voc ent lo go, Th e Power of Bei ng The re, Aut oV iew , OSCA R an d From D es kt op to D at a Cente r are regis t ere d trad ema rks of A vo cent Corp oration or i ts affilia te s. Al l ot he r ma rks a re the pr ope rty of their resp ec tive owne rs. © 2005 A vocent Corporat io n.[...]

USA Notification W arning : Chan ges or modifi cation s to th is un it not express ly ap proved by th e part y respon sible f or com plianc e could vo i d the user ’ s author ity to oper ate the eq ui pment. Note: This e quipment h as been test ed and foun d to com ply with the limits for a Class A di gital dev ice, pursuant to Part 15 of the FCC[...]

iii Table of Conten ts List of Figures .................. ............. ............. ............. ............. ............. ............. ................ .. v List of Tables .............. ............. ............. ............. ............. ............ ............. ............. ......... .v i i Chapter 1: Product Overview ..............[...]

iv AutoVi ew 20 20/2 030 Inst aller / User Gui de Broadcasting to Servers ............ ..... ...... ..... ............ ..... ...... ........... ...... ...... ........... ...... ..... ........ ... ........ 30 Changing Your Switch Mode ............... ........... ................. ................. ........... ................. ........... ... ..... [...]

v List of Figures Figure 1.1: Auto View 2020 Switch ....................... ................. ................. ........... ................. ............... 1 Figure 1.2: Examp le of an AutoView 2 020 /2030 Sw itch Configuration ........... ................. ........... .... 3 Figure 2.1 : AutoView 2020/203 0 Switch Hori zontal Installation ......[...]

vi AutoView 20 20 /203 0 Insta ller/Use r Guide[...]

vii List of Tables Table 3.1: OSC AR Interface Status Symb ols ........ ................. ........... ................. ................. ........... .. 12 Table 3.2: OSC AR Interface Navigation B asics .............. ................. ........... ................. ........... ........ 13 Table 3.3: Setu p Features to Manag e Routine Tasks for Your[...]

viii AutoView 2020/2 030 Installe r/User Guide[...]

1 CHAPTER 1 Produ ct Over view Features and Benefit s The multiuser , 16-port A utoView ® 2020/2 030 switch integrates Avo cent field- proven analog keyboard, video and mouse (KVM) sw itching t echnology wi th advanced cable man agement, flexible access for two simu ltaneous users and a p atented, next-generation user interface. The AutoView 2 020[...]

2 AutoView 2020/ 2030 Ins tal le r/Us er Guide A VRIQ intelligent module AVRIQ modules allow direct KVM connectiv ity to servers in your Auto View swit ching system. Each AutoView 2020 /2030 switch has 16 Avo cent Rack Interface (ARI) ports for connecting AVRIQ modules. Utilizing an AVR IQ mo dule, you can attach additio n al switches to expand yo [...]

Chapter 1: Product Overv iew 3 Flash upgradable Upgrade you r AVRIQ mod ules at any t ime throu gh the networ k port located on your A utoView 2020/2 030 switch to ensure t he AutoView switchi ng sy stem is always runnin g the most curr ent version available. See App endix A for more info rmation. Cascading expansion The AutoView 2020/2030 switch f[...]

4 AutoView 2020/ 2030 Ins tal le r/Us er Guide • Use only A vocent-s upplied cable to connect s ervers and KVM switches. A vocent warranties do not app ly to da mage resultin g from u ser- supplied cab le. To avoid po tentially fatal shock hazar d and poss ible dam age to equipment, p lease observe the following precautio ns: • Do not u se a 2-[...]

5 CHAPTER 2 Installation Getting S t arted Before installin g your AutoView 2020/2030 switch, refer to the foll owi ng list to ensure you h ave all items that shipped with the switch as well as other item s necessary for pro per installation. Supplied w ith the A utoV iew 202 0/2030 s witch • Power cord • One null modem serial cable • Rack mo[...]

6 AutoView 2020/ 2030 Ins tal le r/Us er Guide Figure 2.1: AutoView 2020/2030 Switch Horizont al Inst allation Rack Mounting Y our AutoV iew 202 0/2030 Swi tch CAUTION: Rack Loading - Overl oading or uneven loading of racks may result in shelf or rack failure, causing damage to equipm ent and possible personal injury . S tabi lize racks in a perman[...]

Chapter 2: Installation 7 CAUTION: T o re d uc e th e r i s k o f e l e c t r i c s ho ck o r d a m a g e t o y ou r e q u i p m en t - - Do not disable the power cord groun ding plug. Th e grounding pl ug is an i mporta nt safet y feat ure. - Plug the power cord into a gro unded (ea rthed) out let t hat is easil y accessible at all times. - Discon[...]

8 AutoView 2020/ 2030 Ins tal le r/Us er Guide T o connect an A VRIQ module to each server: 1. Locate t he A VRIQ m odules f or your A utoV iew 2020/2030 switch. 2. Attach the appropriately color -coded cable ends to the keyboard, monitor and mouse ports on the first server y ou will co nnect to the s witch. 3. Attach one end of the CA T 5 cabling [...]

Chapter 2: Installation 9 T o casc ade mul tiple Auto View 2020/2030 switches : 1. Connect the cascaded AutoV iew 2020/2030 switch to each server as des cribed in the prev ious Insta lling the A utoV iew 2020/ 2030 Sw itch section. 2. Connect the local pe ripherals to analog us er A of the main s witch as described in T o connect local periph e ra [...]

10 Au toView 202 0/2030 Installer/U ser Gui de Figure 2.3: AutoView 2020/2030 Switch Configuration with a Cascaded Switch 5. Power cycle the cascaded s witch to enable its local user po rt to recognize the A VRIQ or IAC modul e. 6. Repeat this proces s for all cascaded switc hes you wi sh to attach to your system. Analog User A Analog User B AutoVi[...]

11 CHAPTER 3 Operatio ns V iewing and Sel ecting Port s and Servers Use the OSCAR interface Main dialog b ox to view, co nfigu re an d con trol s e rvers in the AutoView 2020/203 0 switchin g system. View your serv ers by name, port or by the uniq ue Electronic ID number (EID) embed ded in each AVRIQ or IAC mod ule. You will see an OSCAR interface-[...]

12 Au toView 202 0/2030 Installer/U ser Gui de Vi ewing the st atus of your switch The status of the servers in your system is indicat ed in the righ t columns of the Main dialog box. The f o llow ing tab le de s cri bes the st at us sy mbo ls. Selectin g serv ers Use the Main dialog box to select servers. W hen you select a server, th e switch rec[...]

Chap ter 3: O perations 13 -or - If the d isplay ord er of your server lis t is by name or EID number ( Name or EID b ut ton is depressed), ty pe the first few char acters of the na me of the server or the EID nu mber to estab- lish it as unique an d press Enter . T o se lec t th e prev ious ser ver: Press Pr int Screen and t hen Backspa ce . This [...]

14 Au toView 202 0/2030 Installer/U ser Gui de Connecting local virtual media Connecting virtual medi a directly to the Au toV iew 2030 switch via a USB port allows users to view, move or copy data between any attached targ et dev ice and a USB media device connected to the AutoView switch. Use virtual media to remotely con nect and access US B ext[...]

Chap ter 3: O perations 15 For example, virtu al media enables you to conn ect a USB thumb drive to the USB po rt on the AutoView switch and access or tran sfer data to or fro m that thumb drive to any computer connected to the AutoView switch. NOTE: All USB ports are as signed to a single virtual media session and cannot be m apped independently .[...]

16 Au toView 202 0/2030 Installer/U ser Gui de T o access the Setup menu: 1. Pre ss Pr int Screen to launch t he OSCAR int erface. The Main dialog bo x displays. 2. Cli ck Setup . The Set up di alog box displ ays . Figure 3.2: Setup Dialog Box Menu Change the server listing between num er ically by port or EID number and alphabetically by n ame. Ch[...]

Chap ter 3: O perations 17 Assigning server names Use the Names dialog box t o identify individual s ervers by n ame rather than by port number. The Names list is always sorted by p ort order. Nam es are stored in the AVRIQ or IAC module, so even if you move the cable/ server to anothe r ARI port, the name and configurati on will be recognized by t[...]

18 Au toView 202 0/2030 Installer/U ser Gui de 2. Click Setup - Devices. The Devi ce s di a log bo x di spl ays . Figure 3.3: Devices Dialog Box When the AutoView switch discov ers a cascaded switch, you will notice the port numbering change to accom modate each server under that switc h. For example, if the switch is con nected to ARI port 6, the [...]

Chap ter 3: O perations 19 NOTE: Changes made in the Device M odify dialog box ar e not saved until you click OK in the Devices dialog box. Changing the display behavior Use the Menu dial og box to change th e display order of servers and s et a Scr een D elay Time for t he OSCAR interface. The displ ay order setting alters how servers will dis pla[...]

20 Au toView 202 0/2030 Installer/U ser Gui de T o set a Screen D elay Time for the OSCAR interface: 1. T yp e in t h e nu m b e r of s e c o n d s ( 0 to 9) to delay the OSCAR interface display after you press Print Screen . Enterin g 0 will instantly launc h the OSCAR interface with no delay . 2. Cli ck OK . Setting a Screen Delay Time allows you[...]

Chap ter 3: O perations 21 T o access the Flag dialog box : 1. Pres s Print Screen to launch the OS CAR interface. The Main dialog box will appear . 2. Click Setu p - Flag . The Flag dialog box dis pla ys . T o determine how the status flag is displayed: 1. Select Name or EID to det ermin e what information will be displayed . 2. Select Displayed t[...]

22 Au toView 202 0/2030 Installer/U ser Gui de box allo ws you to sel ect a differ ent keyboard co untry cod e. Figure 3.7: Keyboard Di alog Box T o change the keyboard country code: 1. Pre ss Pr int Screen to launch the OSCAR interface. The Main dialog box will appear . 2. Cli ck Setup-Keyboa r d . The Keyboard d ialog box displa ys. 3. Sel ect y [...]

Chap ter 3: O perations 23 2. T ype the new password in the Ne w tex t box and press Enter . Passwords mu st contain both alp ha and numeri c characters, are case se nsitive and may b e up to 12 characters long. Sup ported characters are: A to Z, a to z, 0 to 9, sp ace and h yphen . 3. In the Repeat box, t ype the password ag ain and pr ess Enter .[...]

24 Au toView 202 0/2030 Installer/U ser Gui de -or - If your co nsole is password protect ed, see th e pr evious procedure, then go to step 2. 2. Select Enable Scr een Saver . 3. T ype the number of minutes for Inactiv ity T ime (from 1 to 99) to delay activation of the screen saver . 4. Choose Ener gy if your monitor is E NERGY S TAR ® com pliant[...]

Chap ter 3: O perations 25 Figure 3.8: V ersi on Dialog Box 3. Cli ck th e A VRIQ button to view individual A VR IQ mod ule versio n inf ormatio n. The A VR IQ Select dial og box dis plays. 4. Select an A VRIQ module to view and click the V ersion button. The A VRIQ V ersion dialog bo x displays. For more informatio n on load ing f ir mware, see Ap[...]

26 Au toView 202 0/2030 Installer/U ser Gui de 3. Cli ck Upgrade . A W arni ng dialog box displ ays. Click ing OK will open the Upgrade Pro cess dialog box. The progress of the upgrade will be indicated in the Programmed field. Scanning Y our System In Scan mode, the AutoView 2020/2 030 switch will automat ically scan from port to port (server to s[...]

Chap ter 3: O perations 27 -or - Click th e Clear button to remove all servers from the scan list. 2. Cli ck OK . T o start the Scan mod e: 1. If the OSCAR interface is n ot open, press Print Scre en. The Main dialog box will appear . 2. Cli ck Commands . The Comman ds dialog box displa ys. Figure 3.1 1: Commands Dialog Box 3. Select Scan Enable in[...]

28 Au toView 202 0/2030 Installer/U ser Gui de 2. Cli ck Commands - Dis p l a y C on fig . The Display Co nfigurati on dialog box displ ays and li sts your sy stem conf iguration values. NOTE: This dialog box is for viewing the current configuration only . Vi ewing and di sconnecting user connections You can view and disconnect users through the Us[...]

Chap ter 3: O perations 29 T o run dia gnostices: 1. If the OSCAR interface is n ot open, press Print Scre en. The Main dialog box will appear . 2. Cli ck Commands . The Comman ds dialog box displa ys. 3. Select the Run D iagnostics opti on . A wa rn ing s cr een o pe ns, i n dicating that connected users will be disconnected. 4. Click OK to be gin[...]

30 Au toView 202 0/2030 Installer/U ser Gui de 2. Cli ck Commands - Run Di agn osti cs . A warning message displays indicating that all users will be disc onnected. 3. Cli ck OK to begin diagnostic s . -or - Click X or p re s s Escape to exit t he dialog box withou t running a diagnost ic test. 4. All us ers are disco nnected and t he Diagnosti cs [...]

Chap ter 3: O perations 31 5. Cli ck OK to enable the broadcast. C lick X or press Escape to can cel and return to the Com- mands dial og box. 6. If br oadcasting is enabled, ty pe the infor mation and/or perform the mouse mov ements you want to broadcast fro m the user station. Only servers in the list are accessible. NOTE: The other user is disab[...]

32 Au toView 202 0/2030 Installer/U ser Gui de T o enable local port shar in g: 1. Cli ck Shar e Enable . 2. T ype the nu mber of second s for a s haring t ime-out (from 10 t o 600 ) to designat e the amount of time that another user has contro l of the connected port.[...]

33 Append ices Appendix A: Flash Upgrades Upgrading the AutoV iew 2020/ 2030 switc h The AutoView 2020/2030 switch Flash upgr ade feature all ows you to u pdate you r switch with the latest firmwar e available. Items need ed for th e upgr ade • A va il a ble s eri al por t (CO M por t) on the s erv er • Null modem serial cable (DB-male) to conn[...]

34 Au toView 202 0/2030 Installer/U ser Gui de 10. T ype the name of the Flash file an d press Enter . 1 1. Confirm the TFTP download by typin g y or yes and pressi ng Enter . 12. The Aut oV iew 2020/2030 switch will v erify the file you dow nloaded is valid. Next you will b e prompt ed to confir m the upgrade. T y pe y or yes and Enter . 13. The A[...]

Appe ndices 35 2. Cli ck Commands - Display V ersions . Th e V er si on di alog box dis pl ays . 3. Cli ck A VRIQ to view individual A VRIQ m o dule version information. The A VRIQ Select d ia- log b ox di sp lays . 4. Select an A VRIQ module to upgrade and click th e Ve r s i o n button. The A VRIQ V ersio n dialog box di spl ays . Figure A.2: A V[...]

36 Au toView 202 0/2030 Installer/U ser Gui de Appendix B: T echnical S pecifi cations T able B .1: Prod uct Specifications AutoView 2020/2030 Switch Product Specifications Serve r Por t s Number 16 T ypes PS/2, Sun, USB and serial A VRIQ and IAC m odules Connectors RJ -45 Sync T ypes Separate horizontal and vertical Plug and Play DDC2B Video Resol[...]

Appe ndices 37 AutoView 2020/2030 Switch Product S p ecifications AC-input current ra ting 0.5 A AC-input ca ble 18 A WG three-wire cable, with a t hree-lead IEC-320 receptacle on the power supply end and a coun try or region dependent plug on the power resource end AC-frequency 50/60 HZ T emperature 0 o to 50 o Celsius (32 o to 122 o Farenheit) op[...]

38 Au toView 202 0/2030 Installer/U ser Gui de Appendix C: T echnical Support Our Technical Support staff is ready to assist you with an y installation or operating issues you encounter with your Avocent produc t. If an issu e sh ould develop, follow the step s b elow for the fastest possibl e service. T o re solv e an i ssu e: 1. Check the pertine[...]

39 Index A ARI port 11 AutoView 2000 switch cascading 1, 8 features 1 installing bracket 6 rack loading 6 supplied with 5 AVRIQ module 1 connecting to serv er 8 upgradi ng 34 B broa dcas tin g of f 31 C cascading 3, 8 CAT 5 1 changin g password 22 Commands User Status 28 configuring OSCAR inter face menus 15 console security 22 D Device Modi fy dia[...]

40 Au toView 202 0/2030 Installer/U ser Gui de S safety precautions 3 Scan dialog box 26 scanni ng sy stem 26 screen saver turning off 24 serve r stat us 12 serve rs adding to scan lis t 26 assi gnin g na mes 17 broa dcas tin g to 30 configuring for soft switchi ng 13 disco nne c tin g f rom 13 selecting 12 viewing and selecting 11 Set Positio n fl[...]

INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated danger- ous voltage within the product’s enclosure that may be of sufficient[...]

590-495-50 1A For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 6 1 7 1 5 292 Fax: +353 6 1 4 7 1 87 1 Avocent Asia Pacifi c Singapore Branch Offi ce 1 00 [...]