Avocent 590-686-501D manual

Installer/User Guide For T echnical Support: www.avocent.com/support 590-686-50 1D DSR ® Switch 590-686-501C Cover.indd 1 590-686-501C Cover.indd 1 4/15/08 4:01:15 PM 4/15/08 4:01:15 PM[...]

European Union Notification Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s a[...]

DSR ® Swit ch Inst aller/ User Gu ide A voc ent, the A voc ent logo, The Power of Being Ther e, DSR, DSV iew , Dambra ckas V ideo Compressi on and OS CAR are reg istered trademarks of A vocent Cor po r at ion or its af f i liates in the U. S . an d other countrie s. All othe r marks are t h e property o f their r e spective owne r s. © 2008 A voc[...]

Instructions This sym b ol is intended to alert th e user to the p re sence of import a nt operating a nd maintenance (servic ing) instructions in the literature accomp anying the applia nce. Dangerous V olt age This symbol is intended to ale rt the user to the presence of uninsulated da ngerous voltag e withi n the product’ s enclosure that m ay[...]

iii Table of Conten ts List of Figures .................. .................... ................... ................... .................... ................ vii List of Tables .............. ................... .................... ................... ................... .................... .. .. ix Chapter 1: Product Overview . ...... ....... ...[...]

iv DSR Switch Insta ller/User G uide Navigating the OSCAR interface ............. ....................... ..... ....................... ...... ...................... .. 17 Main Dialog Box Fun ctions ........... ....................... ................. ...................... ....................... ............. 18 Setting virtual media options ...[...]

Table o f Contents v Managing loca l accou nts ........ ....................... ............................ ....................... ...................... .. 48 Access levels ...................... ...................... ................. ....................... ...................... ........ ........... 48 Preemption levels......... ............[...]

vi DSR Switch Installer/Use r Guide Vendor-specific video settings ............................ ....................... ....................... ....................... .7 3 Mouse alignment a nd synchroniz ation ..................... ....................... ............................ ............. 73 Avocent Mouse Sy nc ................. .........[...]

vii List of Figures Figure 1.1: Examp le DSR2035/8035 Switch Co nfiguration .................. ...................... ..................... 3 Figure 2.1 : Basic DSR Switch Configuration (DSR8035 Switch Shown) ......... ................. ............... 6 Figure 2.2: DSR Switch Mounting Diagram ................... ....................... ...........[...]

viii DSR Switch Ins taller/User Guide Figure 4.4: LDAP Sea r ch Page in the On-Board Web Interfa ce ...................... ............................ .. 56 Figure 4.5: LDAP Quer y Page in the On-board Web Inter face ............. ...................... ................... 58 Figure 4.6: Active Directory - KVM Us er ....................... .......[...]

ix List of Tables Table 1.1: Descri ptions for Figure 1.1 ................. ...................... ................. ....................... .......... ..... 3 Table 2.1: Descri ptions for Figure 2.1 ................. ...................... ................. ....................... .......... ..... 7 Table 2.2: TCP P or ts and Functions for the DSR[...]

x DSR S witch Installer/User Gu ide Table E.2: Descr iptions for Fig ure E.2 ..................... ....................... ....................... ...................... 103 Table E.3: Descr iptions for Fig ure E.3 ..................... ....................... ....................... ...................... 103 Table F.1: DSR1020/2020/4020/80 20 Swi[...]

1 Produ ct Overvie w Features and Benefit s Avocent DSR ® switches combine analog and digital tech nology to prov ide flexible, centralized control of data center servers and virtual media, and to facilitate the OA&M (operations, activation and maintenance) of remote branch offices wh er e trained operators may be unavailable. The DSR switches[...]

2 DSR S witch Installer/User Gu ide The serial IQ mo dule is a DCE device that provides the primary interface between a serial device and a DSR s witch. It provides VT100 terminal emulat ion, break suppres s ion and port his tory in a compact, conven ient module. Control of virtual me dia-cap able applianc es (se lect models ) The virtu al media en[...]

Chapter 1: Product Overview 3 Figure 1.1: Example DSR2035/8035 Switch Configuration T able 1.1: Descriptions for Figure 1.1 Number Description Number Description 1 CA T 5 Connection 6 T elephone Network 2 KVM Connection to the Switch 7 Ethernet 3 Remote IP Connection 8 DSView 3 Software Server 4 DSR Switch 9 Analog User (OSCAR Graphical User Interf[...]

4 DSR S witch Installer/User Gu ide[...]

5 CHAPTER 2 Installation DSR Switch Connectivity A DSR sw itching system t ransmits keybo ard, video and mou se (KVM) informati on between operators and target dev i ces attached to th e s witc h over a network using either an Ethern et or modem connectio n. The DSR sw i tch us es TCP/IP for comm unication over Ethern et. Although 10B aseT Ethernet[...]

6 DSR S witch Installer/User Gu ide Figure 2.1 illustrat es a bas ic configuration for the DSR switch, using th e DSR8035 model for the example. Descriptions follow in Table 2.1 . Figure 2.1: Basic DSR Switch Configuration (DSR8035 Switch Shown) 1 6 4 5 3 2 10 8 11 12 13 7 9[...]

Chapter 2: Installation 7 Getting st arted Before installin g your DSR switch, refer to the foll owing lists to ensure you hav e all items that shipped with the DSR switch, as w ell as other items necessary for prop er installation. NOTE: While it is pos sible to use two DSR switches in a cascaded configuration, it can cause function conflicts and [...]

8 DSR S witch Installer/User Gu ide Additional items needed • One IQ modul e per tar get server or serial IQ module per serial device • One UTP pat ch cable per IQ module (4 -pair UTP , up to 50 meters ) • UTP patch cable(s) for network connectivity (4-pair UTP , u p to 5 0 meters) • One USB2 o r USB2L IQ module p er target server for virtu[...]

Chapter 2: Installation 9 • Reliable Earthing: Maintain reliable earthing of rack mounted equipment. Pay particular attention to supply conn ectio ns other than di rect connections to the branch circuit (for example, use of p ower strips). T o inst all t he rack mountin g bracket: 1. Remove th e two rack mounting s crews from each side o f the DS[...]

10 DSR Switc h Installer/User Guide 2. Disconnect the pow er from the swi tch by unp l ugg ing the po wer cord from either the electr ical outlet or the appliance. 3. Plug your VGA monitor and either PS/2 or , if your DSR switch model supports USB , USB keyboard an d mouse cables into the appropriately la beled ports. Y ou must i nstall both a keyb[...]

Chapter 2: In stallation 11 NOTE: The serial IQ module is a DCE device and only s upports VT100 terminal emulation. 3. Connect the power supply to t he po wer conn ector on your serial IQ module. The cab le expander can be used to power up to four serial IQ modules from a single power supply . 4. Connect the ser ial IQ module p ower suppl y to a gr[...]

12 DSR Switc h Installer/User Guide In a typi cal conf iguration, as shown in Figure 2.3, the user’s computer is located outside of the firewall, and the DSR sw itch resides inside the f irew all. Figure 2.3: T yp ical DSR Switch Firewall Configuration T o configure the firewall: To access the DSR switch fr om outside a f irewall, conf igure yo u[...]

Chapter 2: In stallation 13 T o connect to the DSR switch on-board web interfac e : Open a web browser and enter the external IP ad dress of the firewal l. The DSR Explo rer will open and promp t you to logi n. V erifying the Connections DSR switch The front panel of the DSR switch featur es LEDS indicati ng the Ethernet connecti on for both LAN1 a[...]

14 DSR Switc h Installer/User Guide should not be used and cursor v isib ility options, such as pointer trails, Ctrl k ey cursor location animations, cur sor shadowing and cursor h i ding, should also be tu rned off. For more information about settin g mo use mov e ment an d curso r features for use with Avo cent hardware products and DSView 3 mana[...]

15 CHAPTER 3 Local Port Operat ion Most DSR switch models include a local port on the back. This port en ables you to connect a keyboard, monitor and mouse to the switch fo r direct access. The DSR switches include the OSCAR graphical user interface f or configuring yo ur syst em and selecting targ et devices. Basic Operations Vi ewing and selectin[...]

16 DSR Switc h Installer/User Guide T o sel ect the p reviou s ta rget d evice: Press Pr int Sc r een and t hen Back spac e . This key combination toggles you between the previous and current co nnections. T o disconnect from a t arget device: Press Pr int Sc r een and t hen Alt+0 (zero). This leaves the user in a free state, with no target d evice[...]

Chapter 3: Local Po rt Operati on 17 Navigating the OSCAR interfac e This table describes how to navigate the OSCAR interface us ing the keyboard and mouse. (green letter) IQ module is being access ed by the indicated u ser channel. (black letter) IQ module is blocked by the indicated us er channel. For instance, in F igure 3.1, user B is viewing F[...]

18 DSR Switc h Installer/User Guide Main Dialog Box Functions T o acce ss the OSCAR interface Main dialog box: Press Pr int Sc r een to launch the OSCAR interface. The Main dialog box will appear as shown in Figure 3.1 . NOTE: If OSCAR Authentication has been enabled, you will be prom pted to enter a username and password before you can launch the [...]

Chapter 3: Local Po rt Operati on 19 Figure 3.1: OSCAR In terface Main Dialog Box Setting virtual media options If your D SR switch ha s the virtual medi a option, you can d etermine the beha vior of the swit ch during a vi rtual media ses sion using the options pr ovided i n the Virt ual Media dialog box. Table 3.4 outlin es th e options that can [...]

20 DSR Switc h Installer/User Guide T o set virtual me dia options: 1. If the OSCAR interface is not open, p r ess Print Screen to open the Mai n dialog box. 2. Clic k VMedia to open the V irtual Media dialog box shown in Figure 3.2 . Figure 3.2: OSCAR In terface Virtual Media Di alo g Box 3. Cli ck to enable or disable each of the options. For inf[...]

Chapter 3: Local Po rt Operati on 21 -or- Click Clea r to clear all offline IQ mo d ul es. -or- Click Disconnect to disconn ect a KVM session. I f there is an associated Locked virtual media session, it will be discon nected. Setup Dialog Box Functions You can conf igure your DSR s witching system f rom the Setup dialog b ox within the OSCA R inter[...]

22 DSR Switc h Installer/User Guide Figure 3.3: OSCAR Interface Setup Dialog Box Changing the display behavior Use the Menu dialog box to change the display order o f target devices, change how the OSCAR interface is invoked o r set a Screen Delay Time for the OSCAR interface. This setting alters how target devices will display in several d ialog b[...]

Chapter 3: Local Po rt Operati on 23 -or - Select Port to disp lay targe t devi ces nu m eric ally by port nu mber . 2. Clic k OK . Depending on th e di s play met h od s el ected, t he co rres pondi n g bu tto n wi ll b e dep ress ed i n the Mai n dial og box . T o change how th e OSCAR inter face is invok ed: 1. Select th e checkb ox next to one [...]

24 DSR Switc h Installer/User Guide Figure 3.5: OSCAR Interface Flag Dialog Box T o determine how the status flag is displayed: 1. Select Name or EID to determine what information will be displayed . 2. Select Dis played to activate the flag display . After a switch, the flag will remain on the screen until the user switches to anot her device. S e[...]

Chapter 3: Local Po rt Operati on 25 6. Clic k OK to save settin gs. -or - Click X to exi t without saving ch anges. Selecting t arget devi ces for broadcast ing The local user can simultaneously control multiple target devices in a s y st em to en sure that all selected target devices receiv e identical input. You can choose to bro adcast keystrok[...]

26 DSR Switc h Installer/User Guide Press the Up or Down Arro w keys to move the cursor to the tar get device. Then press Alt+K to select the keybo ard checkbox and/or Alt+M to select the mouse check box. Repeat fo r additional target devices. 2. Clic k OK to save the settings an d return to the Setup dialog box. Click X or press Escape to return t[...]

Chapter 3: Local Po rt Operati on 27 T o add a target dev ice within an existing list, place your cu rs or in the line below where you want to insert a new tar get device and press In sert . 4. T y pe the first few characters of a target device name or po rt number to scan. The first matching target d evice will appear in the lin e. -or - Press the[...]

28 DSR Switc h Installer/User Guide Figure 3.9: OSCAR Interface Screen Saver Dialog Box T o set the Scre en Saver o ptions: 1. T ype the number of minutes for Inactivity T ime (from 1-90) to delay activatio n of password protection and t he screen saver feature. 2. For Mo de, selec t Ener gy if your monitor is E NERGY S TA R ® compliant; otherwise[...]

Chapter 3: Local Po rt Operati on 29 Sun ser v ers may use keybo ard mappings for no n-US keyboards. B y default, the DSR s witch sends the US keyboard count ry code to Sun and USB modu les attached to target devices, and the co de is applied to the target d evices when they are powere d u p or rebooted. Codes are then s tored in the IQ modu le. Is[...]

30 DSR Switc h Installer/User Guide NOTE: If you wish to reboot the target devices by power-cycling them, you must wait 90 seconds before rebooting. A soft reboot may be performed without wait ing 90 seconds. Configuring network settings Use the Netw ork dialog box to set the IP address , se lect an Ethernet mode or enable or disable the Ping Respo[...]

Chapter 3: Local Po rt Operati on 31 4. Clic k OK . For more info rmation on pinging an IP address, see To send a p ing request: on page 41. Configuring the IP address The IP Set up dialog box al l ows user s to choose eith er IPv4 mode or IPv6 mode. The default is IPv4. You can also specify an IP address f or the appliance to use. T o configure th[...]

32 DSR Switc h Installer/User Guide NOTE: If the DSR switch is already associated with a DS V iew 3 server , the following message will appear instead of the DSView IP dialog box: Feature unavailable: This appliance is already being managed by a DS View system . 3. Enter the DSV iew 3 s oftware server IP address that you want to contact in the DSV [...]

Chapter 3: Local Po rt Operati on 33 When the DSR switch discovers a cascaded switch, the numbering format change s from a DSR po rt only to [DSR port]-[ s witch port] to accom mod ate each target device und er that switch. For example, if a s witch is connected to DSR por t 6, each target device connected to it wou ld be numbered s equentially. Th[...]

34 DSR Switc h Installer/User Guide 2. Clic k Setup - Name s to open the Names di alog box shown in Figure 3.16 . Figure 3.16: OSCAR In terface Names Dialog Box NOTE: If new IQ modules are discovered by the DSR switch, the on-screen list will be a utomatically updated. The mouse cursor will change into an hourglass during the update. No mouse or ke[...]

Chapter 3: Local Po rt Operati on 35 4. Repeat steps 1-3 for each ta rget device in the system. 5. Clic k OK in the Names di alog box to sav e your changes. -or - Click X or pres s Escape to exit the dialog box without sav ing changes. NOTE: If an IQ module has not been a ssigned a name, the EID i s used as the default name. T o list t a rget devic[...]

36 DSR Switc h Installer/User Guide Figure 3.18: OSCAR Interface Commands Dialog Box Enabling or disabling Broadcasting T o turn Broadcasting on: 1. If the OSCAR interface is not open, p r ess Print Screen to open the Mai n dialog box. 2. Clic k Comma nds to open the Commands dialog bo x. 3. Select the Br oadcast Enable checkbo x to activate Broadc[...]

Chapter 3: Local Po rt Operati on 37 Move the mouse o r press any key on the key b oard if the OSCAR interface is not open . Scanning will stop at the currently selected target device. -or- From the Commands di alog box , deselect the S can Enable checkbox. Vi ewing and di sconnecting user connections You can view and disconnect users through the U[...]

38 DSR Switc h Installer/User Guide Figure 3.20: OSCAR Interface Disconnect Dialo g Box 4. Clic k OK to disconnect the user and return to the User S tatus dialog box. -or - Click X or pres s Escape to exit the dialog bo x without disconn ecting a user . NOTE: If the User St atus list has changed since last displayed, the mouse cu rsor will t ur n i[...]

Chapter 3: Local Po rt Operati on 39 Figure 3.21: OSCAR In terface V e rsion Dialog Box 3. T o view individual DSRIQ module v e rsio n inf orm atio n, click DSRIQ to open the DSRIQ Selectio n dialog b ox shown in Figur e 3.22 . Figure 3.22: DSRIQ Selection Dialog Box 4. Select a DSRI Q module to view and click the Ve r s i o n button. The DSRIQ V e[...]

40 DSR Switc h Installer/User Guide Figure 3.23: DSRIQ Ver s i on Dialog Box 5. Clic k X to close the DSRIQ V ersion dialog box. Depending on your DSRI Q module t ype, you may have the opti on of swi t chi ng between U SB 2.0 Speed and USB 1.1 Full Speed. T o enable or disa ble USB 2.0: 1. If the OSCAR interface is not open, p r ess Print Screen to[...]

Chapter 3: Local Po rt Operati on 41 2. Clic k Commands - Reset PS/2 . A message box displays requestin g that you confir m the reset. 3. In the message box, click OK . a. A message appears indicating that the mouse and keybo ard have been reset. b. Clic k OK to close the mes sage box. -or- Click X or pres s Escape to exit without send ing a Reset [...]

42 DSR Switc h Installer/User Guide[...]

43 CHAPTER 4 W eb Interf ace Ope rations Overview of the DSR Switch On-Board W eb Interface In addition to t he OSCAR on-screen interface, DSR switches equipp ed with the on-board web interface feature provid e a built in interface to handle all basic KVM switching needs. For enhanced functionality and control of multiple devices, users can upgrade[...]

44 DSR Switc h Installer/User Guide Avocent recommen d s that the browser be kept up- t o-date with t he latest vers i on. A Video Vi ew er wi ndow allows you to con trol the keyboard, mo nitor and mouse fu nctions of individual tar g et devices connected to the DSR switch in real time. You may also use p r edefined global macros to perform actions[...]

Chapter 4: Web Interface Operation s 45 Figur e 4.1: Avocen t DSR Explorer Wind ow Using the side navigation bar You can use the side navigat ion bar to displ ay windows in whic h you can specify settings or perform operations. Clickin g on a link that does not contain an arrow will display its correspon ding window. T able 4.2: Descriptions for Fi[...]

46 DSR Switc h Installer/User Guide Using the top option bar Bookmarking a window The DSR Ex plorer window contai ns a book mark icon and text in the top option b ar. Bookmarking a window will add a link to th e window in the F avorites drop-down m enu. You may select the link at any time to quick l y access th e bookmarked window. If you b ookmark[...]

Chapter 4: Web Interface Operation s 47 T o launch a KVM session from the DSR Explorer: 1. From the DSR Explorer , select T a rget Devices in the side navigation bar . A list o f available devices will appear . 2. Clic k the KVM s ess ion link to the right of the target devi ce that you wish to access. The V ideo V iewer will launch. For more infor[...]

48 DSR Switc h Installer/User Guide T o force upgrade the IQ module firmware using the DSR switch on-boa r d web interface : 1. From th e side na vigat i o n bar, select Appliance - Applia nce Settings - Ports - IQ modules . 2. Select the IQ modules that you wish to up grade and click the Upgrade butto n. CAUTION: Disconnecting a DSR switch or IQ m[...]

Chapter 4: Web Interface Operation s 49 T o add a new user account (administrator only): 1. On the side m e nu bar, select Local Accounts . The current user list will be disp layed. 2. Clic k the Add button. 3. Enter the name an d password of the new user in t he blanks pr ovided. 4. Select the preemption and acces s levels for the new user . 5. Cl[...]

50 DSR Switc h Installer/User Guide Preemption l evels range from 1-4 , with 4 being the hig hest level. For examp l e, a us er with a preemption level of 4 may preempt other level 4 users, as well as those with a level 1 , 2 or 3 setting. T o change the default preemption level (administrator only): 1. Clic k Appl i ance - Appl iance Se ttin gs - [...]

Chapter 4: Web Interface Operation s 51 Figure 4.2: On-board Web Interface Appliance Virtu a l Med ia Session Set tings screen 2. Either enable or disable the V irtual Media locked to KVM session checkbox. 3. Select a V irtual Media Access Mode (either Read- Only or Read-W rite ). 4. Select any of th e Encryption Levels that y ou wish to be suppor [...]

52 DSR Switc h Installer/User Guide Managing Device Proper ties Vi ewing and changing applianc e co nfigurat ion information The DSR sw i tch can r eport most device properties directl y through the DSR s w itch web browser. NOTE: Users can view all appliance information, but only administrators can chang e settings. T able 4.5: V i ewing Applia nc[...]

Chapter 4: Web Interface Operation s 53 Power Controlling T arget Devices NOTE: Y ou must have ad ministrator privileges to chang e power control device settings. If a t arget device is conn ect ed to a power control device outl et , you may pow er up, p ower down or cycle (power target d evice down and then up) th e target dev ice using the DSR sw[...]

54 DSR Switc h Installer/User Guide Configuring LDA P LDAP is a vendor- independent protocol s tanda rd used for accessing , querying and updating a directory using TCP/ IP. Based on t he X.50 0 Dir ectory Serv ices mod el , LDAP is a global dir ectory structure that sup ports strong security features including auth entication, privacy and in t egr[...]

Chapter 4: Web Interface Operation s 55 Figure 4.3: LDAP Overview Page in the On-Board Web Interface T o configure LDAP server p arameters: 1. Select Appliance - Appliance Settings - User Acco unts - LDAP Accounts - Overview . 2. Identify the primary and secondary server address, port and acces s type in the appropriate fields or radi o button s. 3[...]

56 DSR Switc h Installer/User Guide The Search Password field is used to authenticate the administrator or user specif ied in the Search DN field. Use the Search Base field t o define a s tarti ng point from whi ch LDAP searches begin. The modifiable defau l t values are d c=yourDomainName and dc=com. For examp l e, to define a search base for test[...]

Chapter 4: Web Interface Operation s 57 LDAP Query p arameters On the LDAP Query page, you can configure the parameters used wh en performing us er authentication queries. The appliance per forms two different types of queries. Query Mode (Appliance) is used to authenticate administrators and users attempting to acces s the appliance itself. Query [...]

58 DSR Switc h Installer/User Guide • The Access Control Attribute field specifies the name of the attribute that is used when the query modes ar e set to User At t ribut e or Group Attribut e. The default value is info. Figure 4.5: LDAP Query Page in the On-board Web Interface T o configure LDAP query p arameters: 1. Select Appliance - Appliance[...]

Chapter 4: Web Interface Operation s 59 • User Attribute – A us ername, password and A ccess C ontrol Attribute query for the appliance user is made to the directory service. The Acces s Control Attribute is read from the us er object (the user account) in Active Directory . If the KVM Appliance Admin value is found, th e user is given applianc[...]

60 DSR Switc h Installer/User Guide Figure 4.7: Active Directory - KVM Appliance Admin • Group Attribute – A username, passwo rd and grou p query is made to th e directory serv i ce for an appliance and attached tar get devices when using Query Mode (Appliance), or for a selected target d evice when using Query Mode (T arget Devi ce). If a grou[...]

Chapter 4: Web Interface Operation s 61 Figure 4.8: Active Directory - Define Groups Setting up Active Direct ory for performing queries Before you can use any of th e querying modes for units, yo u must f irst make changes t o Active Directory so that t he selected qu erying mode can assign t he applicable authorization level for the user. T o set[...]

62 DSR Switc h Installer/User Guide NOTE: The factory de fault name in earlier ve rsions contains a space that m ust be removed by editing the switching system name in the App liance Overview screen of the OBWI. 6. Create one or mor e groups under t he group container o rganizational u nit. 7. Add the usernames and tar get device and applian ce obj[...]

63 CHAPTER 5 The V ideo V iewer The V i deo Viewer Wi nd ow The Video Viewer is u s ed to con duct a KVM sess ion with the target de vices attached to a DS R switch using t he on -board web interf ace. When you connect to a d evice using the Video Viewer, the target device des ktop appears in a separate wi ndow containing bo th the local and the ta[...]

64 DSR Switc h Installer/User Guide Launching a KVM Sessi on NOTE: When using a non-proxied connection, video performance over a slower network connect ion may be less than optimal. Since certain color s ettings (such as Gray scale) use less network bandw idth than others (such as Best Color), chan ging the color settings ca n increase video per fo[...]

Chapter 5: The Video Viewe r 65 Figur e 5.1: V ideo Viewe r W indow (Normal Win dow Mode) T able 5.1: Descriptions for Figure 5.1 Number Description 1 Ti t le Bar: Displays the name of t he serv er being viewed. When in Full Screen mode, the title bar disappears and the server name a ppears between the m enu and toolbar . 2 Thumbtack: Locks the dis[...]

66 DSR Switc h Installer/User Guide Changing the toolbar You can choo s e the amount of elapsed time b efore the too lbar hides in the Vid eo Viewer window when it is in show/hide state (that is , n o t locked in place by the thumbtack). T o specify a toolbar hide time: 1. Select T ools - Sess i on Opt ions from the V ideo V iewer windo w menu. -or[...]

Chapter 5: The Video Viewe r 67 • Align t he mo use cursors. • Refresh the screen. • Enable or disable Full Sc reen mode. When Full Sc reen mode is enabled, the image adjusts to fit th e desktop up to a size of 1024 x 768. If the desk top has a higher res olution, the following occurs: • The full-screen image is centered in the de sktop, an[...]

68 DSR Switc h Installer/User Guide 2. T o disable Full Screen m ode, click the Full Scr een Mode button on the f loating toolbar to return to the desktop window . T o enable full or manual scaling: To enable full scaling, select View - Scali ng from t he Video Viewer window menu. The device image scales automatically to the re s ol uti on of the s[...]

Chapter 5: The Video Viewe r 69 Figur e 5.2: Manu al Video Adjust Dialog Box 2. Click the ico n corresponding t o the feature you wish to adjus t. 3. Move th e Co nt rast slider bar and then fine-tune the setting by clicking the Min (-) or Max (+) buttons to adjus t the par ameter for each icon presse d. The adjustments display immediately in the V[...]

70 DSR Switc h Installer/User Guide The image capture parameters are automatically ch anged by the Au tomatic Adjustment f unction. A special image is required on the target in or der to make accurate a djustments independently. Contrast a nd brightness If the imag e in the Video Viewer wind ow is too dark or t oo li ght, select Tools - Automatic V[...]

Chapter 5: The Video Viewe r 71 Refresh Image Clicking t he Refresh Image button in the Manual Video Adjust dialog box completely r egenerates the digitized video imag e. NOTE: Y ou can also select View - Refresh from the V ideo Viewer window menu to refresh the image. Vi deo T est P attern Clicking t he Video Test Pat te rn bu tton in the Man ual [...]

72 DSR Switc h Installer/User Guide The Cursor mode status of the Video Viewer window displays in the title b ar, including the keystr oke that will exit Si ngle Cursor mode. You can define the k eystroke that wil l exi t Single Cursor mode in the Sessio n Options dial og box. NOTE: When using a device that c apt ures keystrokes before they reach t[...]

Chapter 5: The Video Viewe r 73 The Sess ion Options dialog box appears. 2. Clic k the Mous e tab. 3. Select a mouse cursor type i n the Local Cu rs or panel. 4. Clic k OK to save settin gs. Mouse sc aling Some earlier versio ns of Linux did not support adjustable mouse accel erations . For installations that must suppo rt these earlier versions, y[...]

74 DSR Switc h Installer/User Guide Alignment causes the local cursor to align with the remote se rver’s cursor. Resetting causes a simulation of a mouse and keyboard reconnect as if you had d i sconnected and r econnected them. T o realign the mouse: Click th e Align Local Curs or button in the Video Viewer win dow toolbar. A v ocent M ouse S yn[...]

Chapter 5: The Video Viewe r 75 NOTE: On suppo rted system configurations, t he Avocent Mouse Sync status is Available. If y ou are using a USB2 IQ m odule but the target devic e cannot su pport the Avocent Mouse Sync protocol, the s t at us is Unavailable. If you are not us ing a USB2 IQ m odule, the status is Not Supported . 4. Clic k OK . Usi ng[...]

76 DSR Switc h Installer/User Guide Once a target device h as an active virtual media se ssion without an associated active KVM s ession, two situations can occu r - the original user (User A ) can r econnect or a diff erent user (User B) can connect to that channel. Yo u may set an option in the Virtual Media dialog box (Reserved) th at allows onl[...]

Chapter 5: The Video Viewe r 77 Figur e 5.5: V i deo Viewer V irtual Media Dial og Box T o map a virtual media drive: 1. Open a virtual media session fr om the V ideo V iewer menu by selecting T ools - V irtual Medi a . 2. T o map a physical drive as a v i rtual media drive: a. In the Virtual Media dialog b ox, click the M apped checkbox next to th[...]

78 DSR Switc h Installer/User Guide c. The file’s head er is checked to ensu re it is correct. If it is, the comm on file dialog box will close and the chosen image file will appear in the Virtual Media dialog box, where it can be mapped b y clicking the Mapped checkbox. d. Repeat steps a through c for any additional ISO or fl oppy images yo u wi[...]

Chapter 5: The Video Viewe r 79 Closing a virtua l medi a session T o close the Virtual Media dialog box: 1. Clic k Exit . 2. If you have an y mapped driv es, a messag e is d isplayed, indicating that the drives will be unmapped. C onfirm or can cel the operation. If a user at tempts to disc onnect a virtual medi a session or an active KVM session [...]

80 DSR Switc h Installer/User Guide Usi ng Macr os The DSR switch on-board web interface comes pre-configur ed with macros for the Windo w s an d the Sun platforms. T o send a macro : Select Macros - <desired macro> from the V ideo Viewer window menu. -or- Select the desired macro fro m the buttons available on the Video Viewer menu . Saving [...]

81 CHAPTER 6 T erminal Operations The Console Menu Each DSR switch may be configured at the appl iance level through the Console menu interface accessed throug h the SETUP, CONSOLE or 10101 port. All terminal commands are accessed throug h a terminal or PC running term inal emulation so ftware. NOTE: The preferred method is to make all configuratio[...]

82 DSR Switc h Installer/User Guide Figur e 6.1: Console Main Menu 2. Once the Consol e Main menu displ ays, type the number corresponding to Network Conf igurat ion and p res s Ent e r to access the menu s h ow n in Figure 6.2 . Figure 6.2: Network Configuration Menu[...]

Chapter 6: Te rminal Operations 83 3. T ype 1 and pr ess Ente r to set your network speed. For bes t performan ce, set the DSR switch at the same speed as the Ethernet switch to which it is attached. After you press Enter , you will be returned to the Network Configuratio n menu. 4. T ype 2 and pres s Enter t o specify whether y ou are using IPv4 o[...]

84 DSR Switc h Installer/User Guide There are two ways to remove th e certificate from the DSR switch. • The certificate will be automatically removed if you r emove the DSR switch from th e DSV iew 3 software database. This enables you to move the DSR switch from one certificate replication system to a nother . • The Unbind option will also al[...]

85 Append ices Appendix A: Flash Upgrades The DSR switch Flash u pgrade feature allows yo u to update your ap pliance with the latest firmware av ai lab le. This up date can be performed u sing the DSView 3 sof t war e, using a Trivial File Transfer Protocol (TFTP) server or using the on-board web i nterface. After the Flash memory is reprogram m e[...]

86 DSR Switc h Installer/User Guide NOTE: The current version of your firmware will be displayed on the Firmware Management menu. 6. T ype 1 and press Enter to access Flash Download. 7. T ype t he IP addr ess of your TFTP s erver and press Enter . 8. Enter the name of the file that yo u downlo ad ed from th e A vocent web site. 9. Confirm the TFTP [...]

Appe ndices 87 • DSR8035 .fl (for the DSR 2035 or DSR8035 switch) 5. If the DSR switch is not on, turn it on now . 6. The recovery process shou ld start automatically .[...]

88 DSR Switc h Installer/User Guide Appendix B: Usin g the DSR Re mote Ope rations S of twar e NOTE: The DSR Remote Operations software uses the IPv4 protocol for communication, so the I P v4 protocol must be enabled on the client server . The IPv6 protocol may also be active on t he client server but has no imp a ct upon DSR Remot e Operations. Th[...]

Appe ndices 89 Figure B.1 : Using the DSR Remote Ope rations Sof tware with a DSR Switch T able B.1: Descriptions for Figure B.1 Number Description Number Description 1 CA T 5 Connection 7 Analog User (OSCAR Interfa ce) 2 KVM Connect ion to Switch 8 Ethernet 3 Remote IP Connection 9 T elephone Network 4 Power device 10 DSR Remote Operations Client [...]

90 DSR Switc h Installer/User Guide Before using the DSR Remote Operations sof tware The following actions should be perfo r med befo r e using the DSR Remote Operations software: • Ensure that the switch is full y configu red. • Ensure that users have been added to the internal database of the DSR switch. If the DSV iew 3 software server is no[...]

Appe ndices 91 3. Clic k Install DSR Remote Operatio n and follow the on-screen instru ct ions . Using the DSR Remote Operations software T o st art t he DSR R emo te Opera tions soft ware: 1. Estab lis h a dial-up connection to the switch from the PC contain ing th e DSR Remote Operations s oftware. Windows di splays a dialog box that prompts the [...]

92 DSR Switc h Installer/User Guide Figure B.2: DSR Remote Operations Wi ndow The items displayed in the co ntent area of the DSR Remote Operations window will vary, dependi ng on the link select ed in the side navigat ion bar. You may refr esh any view by se l ectin g View - Refresh from t he menu. Serve rs view Selecting Servers in the side navig[...]

Appe ndices 93 • EID - The Electron i c ID (EI D ) number of the IQ module attached to the server Table B.3 describes the icons in the Server view. Power view Selecting Power in the side n avigation bar will display a list of pow er device sockets attached to the switch and their status . Table B.4 describes the i cons in the Power view. V ersion[...]

94 DSR Switc h Installer/User Guide • Boot • Digital/Applicatio n • Digital/Hardware • Hardware Rebooting a switch NOTE: Users with a User level acc ount may not reboot a switch. T o reboot the switch: 1. From the menu, select T ools - Reboot Appliance . A confirmation dialog box will appear . 2. Confirm or cancel the reboot. Managing serve[...]

Appe ndices 95 3. T o power down a device attached to a power device so cket, choose one o f the following actions: • Select a socket that has not been powered down and select T oo ls - Power Off from the menu bar . • Select a socket that has not been powered down and click the Power Off toolbar b utton. • Right-click on a s ocket that has no[...]

96 DSR Switc h Installer/User Guide Appendix C : Using Serial IQ Modules The serial IQ module is a serial-to-VGA converter that allows VT1 00-capable devices to be viewed from the DSR s wi tch local po rt, the on-board web interface, or b y using the DSView 3 software. The actual serial data is no t acces sed, but is merely displayed . All serial d[...]

Appe ndices 97 • Enter Se nds: This option en ables you to sp ecif y the keys that are transmitted when Enter is pressed. A v ailable options are <CR> (Enter), which mov es the cursor to the left side of the screen, or <CR><LF> (Enter -Lin efeed) , which move s the cursor to the left side of the scr een and down o n e line. • [...]

98 DSR Switc h Installer/User Guide T o confi gure a serial IQ module : 1. Press Ct rl-F8 . The Configur ation Screen will appear . 2. Select a parameter to change. Y ou can na vi gate the Configurat ion Screen using the Up Arrow and Down Arrow keys . 3. Modify the selected value usi ng the Left Arrow and Right Arrow keys. 4. Rep eat step s 2 and 3[...]

Appe ndices 99 T o use History mode: 1. Press Ct rl-F9 . The mode will disp lay as History . 2. Press one of t he following key combinations to perform the indicated action: • Home : Move to the top of the buffer . • End : Move to the bottom of the buffer . • Page Up : Mov e up on e buffer pa ge. • Page Down : Mov e down one bu ffer pag e. [...]

100 DSR Switch Ins taller/User Guide Appendix D: UTP Cabling This append ix discuss es variou s aspects of connection media. The pe rformance of a DSR switchin g system depen ds on high qu ality con nections. P oor quali ty or poorly i nstalled or mainta ined cabling can diminish DSR system performance. DSR switchi ng sy stems utilize UTP cabling. [...]

Appen dices 10 1 Cabling inst allation, main tenance and safety tips The following is a list of important safety con siderations that should be reviewed prior to installing or maintaining your cables: • Keep all UTP runs to a maximum of 30 feet each. • Maintain the twists o f the pairs all the way to the point of termination , or no more that o[...]

102 DSR Switch Ins taller/User Guide Appendix E: Cab le Pinout Information NOTE: Only the DSR1024, DS R2035 and DSR8035 switches have the 8-pin modular j ack for the modem and console/setup ports. All other models have t he 9-pin D-shell connect o rs for these ports. Figur e E.1: Modem Jack Figure E.2: Console/Se tup Jack T able E.1: Descriptions f[...]

Appen dices 10 3 Figure E.3: SPC Jack T able E.2: Descriptions fo r Figure E.2 Pin Num b e r Desc ription Pi n Number Description 1 No Connection (N/C) 5 Transmit Dat a (T XD) 2 No Connection (N/C) 6 Signal Ground (S G) 3 No Connection (N/C) 7 No Connection (N/C) 4 Receive Data (RXD) 8 No Connection (N/C) T able E.3: Descriptions fo r Figure E.3 Pi[...]

104 DSR Switch Ins taller/User Guide Appendix F: T echnical S pecifications T able F .1: DSR1020/202 0/4020/8020 Switch Prod uct Specifications Serve r Port s Number 16 Ty p e P S/2, Sun, USB and Serial Connectors 8-pin modular Sync T ypes Separate horizontal and ve rtical Plug and Play DDC2B Video Resolution 640 x 480 @ 60 Hz 800 x 600 @ 75 Hz 960[...]

Appen dices 10 5 Ty p e P S/2, USB and VGA USB Device Port Number 4 Ty p e US B 1.1 MODE M Port Number 1 Ty p e RS -232 serial Connectors DB9 female Serial Power Control (SPC) Port Number 1 Ty p e RS -232 serial Connector 8-pin modular Power Sup ply Ty p e I nternal Power DSR1020: 1 1.0 W DSR2020: 13.0 W DSR4020: 17.3 W DSR8020: 20.3 W Heat Dissipa[...]

106 DSR Switch Ins taller/User Guide Ambient Atmosphe ri c Condit i on Ra ti ngs T emperature 32 to 104 degrees Fahrenheit (0 to 40 degrees Celsius) operating; -4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) nonoperating Humidity 10 - 95% nonc ondensing Safety and EMC Stand ards Approvals an d Mar k in gs UL, FCC, cUL, ICES-003, CE, GS, VC[...]

Appen dices 10 7 Ty p e R S-232 serial Connector DB9 male Network Connection Number 1 Ty p e 10 /100 Ethernet Connector 8-pin modular Local Port Number 1 Ty p e P S/2 and VGA MODE M Port Number 1 Ty p e R S-232 serial Connectors DB9 f emal e Serial Power Control (SPC) Port Number 1 Ty p e R S-232 serial Connector 8-pin modular Power Sup ply Ty p e [...]

108 DSR Switch Ins taller/User Guide Ambient Atmosphe ri c Condit i on Ra ti ngs Heat Dissipation 92 BTU/hr Airf low 8 cfm T emperature 32 to 104 degrees Fahrenheit (0 to 40 degrees Celsius) operating; -4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) nonoperating Humidity 10 - 95% noncondensing Safety and EMC Approval s and Marki ngs UL, FC[...]

Appen dices 10 9 SETUP Po rt Number 1 Ty p e RS-232 serial Connector 8-pin modular Network Connection Number 1 Ty p e 10/100 Ethernet Connector 8-pin modular Local Port Number 1 Ty p e PS /2 and VGA MODE M Port Number 1 Ty p e RS-232 serial Connectors 8-pin modular Serial Power Control (SPC) Port Number 1 Ty p e RS-232 serial Connector 8-pin modula[...]

110 DSR Switch Ins taller/User Guide AC-input Cable 18 AWG three-wire cable, with a t hree-lead IEC-320; recept ac le on the power supply end and a country-dependent plug on the power resource end Ambient Atmosphe ri c Condit i on Ra ti ngs T emperature 32 to 104 degrees Fahrenheit (0 t o 40 degrees Celsius) oper ating; 14 to 158 degrees Fahrenheit[...]

Appen dices 11 1 SETUP Po rt Number 1 Ty p e RS -232 serial Connector DB9 male Network Connection Number 1 Ty p e 10/ 100/1000 Ethernet Connector 8-pin modular Local Port Number 1 Ty p e P S/2, USB and VGA USB Device Port Number 5 Ty p e US B 2.0 MODE M Port Number 1 Ty p e RS -232 serial Connectors DB9 female Serial Power Control (SPC) Port Number[...]

112 DSR Switch Ins taller/User Guide Heat Dissipation DSR1030: 39.9 BTU/hr DSR2030: 44.7 BTU/hr DSR4030: 52.9 BTU/hr DSR8030: 74.7 BTU/hr AC-input Range 100 - 240 V AC AC Frequency 50 - 60 Hz autosensing AC-input Current Rating 0.5 A AC-input Power (maximum) 40 W maximum AC-input Cable 18 A W G three-wire cable, wit h a three-l ead IEC-320; recepta[...]

Appen dices 11 3 Supported Cabling 4-pair UTP CA T 5 or CA T 6, 50 meters maximum length Dimensions Form Facto r 1-U rack mountable Height x Width x Dept h 1.72 x 17.00 x 8.08 in (4.45 x 43.18 x 20.5 cm) Weight (without cables) 5.3 lbs (2.4 kg ) SETUP Po rt Number 1 Ty p e RS -232 serial Connector DB9 male Network Co nnection Number 1 Ty p e 10/100[...]

114 DSR Switch Ins taller/User Guide Power Sup ply Ty p e I nternal Power 9.8 W Heat Dissipation 33.4 BTU/hr AC-input Range 100 - 240 V AC AC Frequency 50 - 60 Hz autosensing AC-input Current Rating 0.5 A AC-input Power (maximum) 25 W maximum AC-input Cable 18 A WG three-wire cable, with a three- lead IEC-320; receptacle on the power supply end and[...]

Appen dices 11 5 Video Resolution 640 x 480 @ 60 Hz 800 x 600 @ 75 Hz 960 x 700 @ 75 Hz 1024 x 768 @ 75 Hz 1280 x 1024 @ 75 Hz Supported Cabling 4-pair UTP CA T 5 or CA T 6, 50 meters maximum length Dimensions Form Facto r 1-U rack mountable Height x Width x Dept h 1.72 x 17.00 x 14. 025 in (4.37 x 43.18 x 35.62 cm) Weight (without cables) 10 lbs ([...]

116 DSR Switch Ins taller/User Guide Serial Power Control (SPC) Port Number 2 Ty p e R S-232 serial Connector 8-pin modular Power Sup ply Ty p e I nternal Power DSR2035: 13.2 W DSR8035: 21.9 W Heat Dissipation DSR2035: 45.0 B TU/hr DSR8035: 74.7 BT U/hr AC-input Range 100 - 240 V AC AC Frequency 50 - 60 Hz autosensing AC-input Current Rating 1. 25 [...]

Appen dices 11 7 Appendix G: Sun Advanced Key Emulation Certain keys on a stan dard Typ e 5 (US) Sun keybo ard can b e emul ated by key press sequences on a PS/2 key board. To enab le Sun Advanced Key Em ulation mode and u se these keys, pres s and hold Ctrl+Shift+Alt and t hen press the Scroll Lock key. The Scroll Lo ck LED blinks. Us e the indica[...]

118 DSR Switch Ins taller/User Guide For example : For Stop + A , pr ess an d hold Ctrl+Shift+Alt and press Scroll Lock , then F1 + A . These key combinations will work with the serial USB IQ module (if your Sun system com e s with a USB port) as well as the Sun VSN and WSN IQ modules. With the ex ception of F12 , these key combinations are no t re[...]

Appen dices 11 9 Appendix H: T echnical Support Our Technical S upport s t aff is ready to assist you with any installation o r operating issues you encounter with your A vocent product. If an issue sh ould dev elo p, follow the steps below for the fastest possibl e service. T o reso lve an i ssue: 1. Check the pertinent section of this manual to s[...]

120 DSR Switch Ins taller/User Guide[...]

121 Index B Broadcasting 36 C Cable pin outs 102 – 103 Console m enu interface configuring the DSR swit ch 81 Enable Debug Messag es 84 Exit 84 Firmware Manageme nt menu 84 network co nfiguration 81 – 83 Reset Appliance 84 Restor e Factory Defaults 84 Security Configuration menu Console P assword 83 Unbind from DSView 3 Server 83 – 84 upgradi[...]

122 DSR Switch Ins taller/User Guide configuring 96 – 98 connecting to a serial d evice 10 creating a macro 98 Histo ry mode 98 – 99 LEDS 13 modes 96 pino uts 99 speed 48 upgradi ng 47 USB speed 40 , 48 version inform ation 38 K Keyboard pass -through 79 resetting 40 – 41 setting the country code 28 – 30 Sun Key Em ulation 117 – 118 KVM s[...]

Index 123 assi gning n ames 33 selecting 15 – 16 user connections 37 – 38 version inform ation 38 – 40 virtu al me dia op tions 19 – 20 OSCAR interface dialog box es Broadcast 25 Commands 36 Device Modify 33 Devices ??– 32 , 32 Disconn ect 37 DSRIQ Selectio n 39 DSRIQ V ersion 39 – 40 DSView IP 32 Flag 23 IP Setup 31 Keyboard 29 , 30 , [...]

124 DSR Switch Ins taller/User Guide curs or type 71 – 73 detection thresholds 70 Image Captur e W idth 69 keybo ard pass-throug h 79 macros 80 mouse ali gnment and synch ronization 73 mouse op t io ns 71 mouse scaling 73 Pixel Noise Threshold 70 refresh imag e 71 saving t he view 80 video adjus tme nt 68 – 69 video test pattern 71 window 63 wi[...]

European Union Notification Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s a[...]

Installer/User Guide For T echnical Support: www.avocent.com/support 590-686-50 1D DSR ® Switch 590-686-501C Cover.indd 1 590-686-501C Cover.indd 1 4/15/08 4:01:15 PM 4/15/08 4:01:15 PM[...]