Axis Communications 210/211 manual

AXIS 210/211 Network Camera User’s Manual[...]

AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide About thi s D oc um ent This manual is inte nded for administrat ors and users of th e AXIS 210/211 Network Camera, and is applicable for software release 4.20. It includes instructions for using and managing the AXIS 210/211 on your network. Previous experience of networking will be of[...]

3 AXIS 210/211 Contents Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 AXIS 211 - Extra Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Overview . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 AXIS 210/211 SMTP (email) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 UPnP™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 RTP (multicast) MPEG-4 . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

5 AXIS 210/211 - Product Features Product Features The AXIS 210 and the AXIS 211 are part of the latest generation of fully featured Axis Network Cameras, all based on the AXIS ARTPEC-2 compression chip. The AXIS 211 features a DC-Iris an d support for Power over Ethernet (PoE). All instructions and information in this manual are valid for both cam[...]

6 AXIS 210/211 - Product Features AXIS 211 - Extra Features DC-Iris The AXIS 211 features a varifocal DC-Iris, which automatically regulates the am ount of light entering the camera. Tele/wide and focus are adjusted manually with the aid of the pullers mounted on the lens. Power over Etherne t (PoE) Supporting PoE network transformers confor ming t[...]

7 AXIS 210/211 - Product Features Overview Power Connector - For connection of the PS-K power adapte r (included). I/O Connector - The I/O terminal connector provid es the physical interface to one transistor output, one digital input and an auxiliary connection point for DC power. For more information, see The I/O Terminal Connector , on page 42. [...]

8 AXIS 210/211 - Product Features LED Indicators After completion of the startup and self test routines, the multi-co lored Network, Status, and Power LED indicators flash as follows: Network Amber Steady for connection to 10 Mbit/s network. Flashes for network activi ty. Green Steady for connection to100 Mbit/s n etwork. Flashes for network activi[...]

9 AXIS 210/211 - Accessing the Camera Accessing the Camera To use the AXIS 210/211 on your network, it must first be installed. Please see the AXIS 210/211 Installation Guide, supplied with th e product, or availabl e from www.axis.com The cameras can be used with most stan dard operating systems and browsers. The recommended browser is Internet Ex[...]

10 AXIS 210/211 - Accessing the Camera Setting the Password 1. When accessing a camera for the first time, the ‘ Configure Root P assword ’ dialog will be displayed on the screen. 2. Enter a password and then re-enter it, to confirm the spelling. Click OK . 3. The ‘ Enter Network P assword’ dialog will appear . En ter the User name: root No[...]

11 AXIS 210/211 - Accessing the Camera Focusing To focus the AXIS 210 , simply turn the adjustment ring on the lens until the focu s is satisfactory. To focus the AXIS 211 , follow the instructions below. 1. From the Basic Configuration page in the setup tools, open the Focus adjustment page. 2. Set the DC-Iris to Disabled and click Save . 3. Unscr[...]

12 AXIS 210/211 - Accessing the Camera The Live View Page Depending on whether or not the Live View page has be en customized, the buttons described below may or may not be visible. To resize the video image, click the View Size buttons: half-size (x 1 /2 ), full-size (x1) , x 2 or x4. Note th at this does not change the video image’s resolution,[...]

13 AXIS 210/211 - Accessing the Camera The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet Explorer only. It displays the following buttons: The Play/Stop button starts and stop s the live video stream. The Snapshot button saves a snapshot of the video image currently being displayed. The Snapshot function and the target [...]

14 AXIS 210/211 - Video Streams Video Streams The AXIS 210/211 provides several different image and video stre am formats. The type to use depends on your requirements and on the properties of your network. The Live View page in the AXIS 210/211 prov ides access to Motion JPEG and MPEG-4 video streams, as well as to single JPEG ima ges. Other appli[...]

15 AXIS 210/211 - Video Streams MPEG-4 protocols and communication methods To deliver live streaming video over IP netw orks, various combinations of transport protocols and broadcast methods are employed. • RTP (Realtime Transport Prot ocol) is a protocol that a llows programs to manage the real-time transmission of multimedi a data, via unicast[...]

16 AXIS 210/211 - Video Streams RTP/RTSP This unicast method is RTP tunnele d over RTSP. This can be used to exploit the fact that it is relatively simple to configur e firewalls to allow RTSP traffic. RTP/RTSP/HTTP or RTP/R TSP /HTT PS These two methods can also be used to traverse firewalls. Fi rewalls are commonly configured to allow the HTTP pr[...]

17 AXIS 210/211 - Video Streams Other MPEG-4 clients Although it may be possible to use other clients to view th e MPEG-4 stream, this is not guaranteed by Axis. For some other clients, e. g. QuickTime™ the Video Obje ct Type must be set to Simple . It may also be necessary to adjust the advanced MPEG-4 settings. To assess the video stream from e[...]

18 AXIS 210/211 - Configuration Configuration This section describes how to configure th e camera, and is intended for product Administrators, who have unrestricted access to all the Setup tools, and Operators , who have access to the settings for Video & Image, Live View Config and Event Configuration. The camera is configured under Setup from[...]

19 AXIS 210/211 - Configuration Video and Image settings The following descriptions offer examples of the f eatures available in the cameras. For details of each setting, please refer to the online help availa ble from the setup tools. Click to access the online help. Image Appearance Use these settings to change the image as required. The configur[...]

20 AXIS 210/211 - Configuration Overlay Settings Use these settings to include a) an image as an overlay, and/or b) the date and time, along with text of your own. Text overlays are all included on one line at the top or bottom of the video image. Image overlays can be placed anywhere in the video image. To upload an overlay image, see below. Note:[...]

21 AXIS 210/211 - Configuration Overlay im age requirem ents: Overlay im age limitati ons : Please refer to the online help for more information. Advanced - Camera Settings These pages includes different settings for fine-tuning the video image. Note that the advanced settings available depend on the camera model. To compensate for the lighting con[...]

22 AXIS 210/211 - Configuration AXIS Media Control The AXIS Media Control (AMC) is installed au tomatically the first time the camera is accessed from a browser. Th e AMC control panel can be ope ned by right-clicking on the video image in the Live View web page. The AMC control panel can be u sed to configure various video settings. Please se e th[...]

23 AXIS 210/211 - Live View Config Live View Config Layout These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the Axis look, with your own colors, images etc. Click the Configure button and see below . • Own Home P age - [...]

24 AXIS 210/211 - Live View Config Upload Own Web Files Your own web files, background pictures, etc., must first be uploaded to the camera in order to be available for selection in the Custom Settings setup dialog. Once uploaded, the files are shown in the drop-down lists. 1. Click the Upload/Remove button. 2. Enter the pat h to th e file, e.g. a [...]

25 AXIS 210/211 - Live View Config User-defined Links Enter a descriptive name and ente r the URL in the provided field. Example 1. Check Show Custom Link 1 2. Enter a descriptive na me, e.g. My W ebsite 3. Check the radio button for web link . 4. Enter the web link: e.g. http: //www .example.com and then click Save . This link will then be shown o[...]

26 AXIS 210/211 - Live View Config Default Video Format in Inte rnet Explorer for Windows Select the default format to use on the Live View page. Checking the box for S how video format selection displays a drop-down list on the Live View page allowing you to temporarily change the format. When using MPEG-4 as the vide o format, the default viewer [...]

27 AXIS 210/211 - Live View Config External Video The camera can also display video images from other Axis network cameras and video servers. These are known as External Video sources. Each external video source is available from the drop-down li st on the Live View page. Click the Add button to open the External Video So urce Setup dialog, which i[...]

30 AXIS 210/211 - Event Configuration Event Configuration An event in the camera is when an Event Type is activated and causes certain actions to be performed. The event type is the set of parameters (or cond itions) that specifies how and when which actions will be pe rformed. A common event type is when the camera uploads images when an alarm occ[...]

31 AXIS 210/211 - Event Configuration Configuring Event Types An Event Type describes how and when the camera will perform certain actions. Example: If somebody passes in front of the camera and an event that uses motion detection has been con- figured to act on this, the camera can e.g. record and save images to an FTP server, and/or send a notifi[...]

32 AXIS 210/211 - Event Configuration Pre-trigger and Post-trigger buffers This function is very usef ul when checking to see what happened immediately before and/or after a trigger, e.g. 30 seconds befo re and/or after a door was opened. Check the Upload images checkbox under Event Types > Add Trigge red... > Triggered by... to expand the we[...]

33 AXIS 210/211 - Event Configuration Motion Detection The motion detection feature is used to gene rate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured. • Included windows target specific area s within the whole video image • Exclu ded windows define areas within a[...]

34 AXIS 210/211 - Event Configuration 7. Click Save . Please see the online help for desc riptions of each available option. Examples: • Avoid triggering on small objects in the video image by setting the obj ect size level to high. • To reduce the number of triggers if there is a lot of movemen t during a short period of time, select a high hi[...]

35 AXIS 210/211 - System Options System Options Security User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: Users - the user list displays the aut[...]

36 AXIS 210/211 - System Options Date & Time Current Server Time - displays the current date and t ime (24h clock). The time can be displayed in 12h clock format in the Overlay Images (see below). New Server Time - Select your time zone from the dr op-down list. If you want the server clock to automatically adjust for daylight savings time, sel[...]

37 AXIS 210/211 - System Options Services Options for notification of IP address change - if the IP address for the video server changes, e.g. automatically by DHCP, you can choose to be notified of the change. Click Settings... and enter the required information. AXIS Internet Dynamic DNS Service - If the AXIS 210/211 Video Server has been registe[...]

38 AXIS 210/211 - System Options Link-Local Address This is enabled by default an d assigns the AXIS 210/211 an additional IP address for use with UPnP ™ . The AXIS 210/211 can have both a Link -Local IP and a static/DHCP-supplied IP address at the same time - these w ill not affect each other. HTTP The default HTTP port number (80) can be change[...]

39 AXIS 210/211 - System Options UPnP™ The AXIS 210/211 includes support for UPnP ™ , which is enabled by default. If also enabled on your computer, the camera will automaticall y be detected and a new icon will be added to “My Network Places.” Note: UPnP must also be enabled on your Windows XP or ME computer. To do this, open the Control P[...]

40 AXIS 210/211 - System Options Backup - To take a backup of all of the parameters, and any user-d efined scripts, click this button. If necessary, it will then be possible to return to the previous settin gs, if settings are changed and there is unexpected behavior. Restore - click the Browse button to locate the saved backup file (see above) and[...]

41 AXIS 210/211 - System Options Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 39) or use the Control button on the underside of the camera (see page 7) as described below: Using the Control Button To re[...]

42 AXIS 210/211 - The I/O Terminal Connector The I/O Terminal Connector Pinout and Interface The 4-pin I/O terminal connec tor provides the interface to: • 1 transistor output • 1 digital input • auxiliary power and GND The terminal conne ctor is used in applications for e.g. moti on detection, event triggering, time lapse recording, alarm no[...]

43 AXIS 210/211 - The I/O Te rminal Connector Connect input/output devices to th e terminal connector as follows: 1. Loosen the corresponding screw on top of the pin (see above for the correct pin to use). 2. Push the cable into th e connector and secure it by fastening the screw . 3. Once devices are c onnected, connect the termina l connector to [...]

44 AXIS 210/211 - Troubleshooting Troubleshooting Checking the Firmware One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. Th e latest version may contain a correction that fixes your particular problem. The current firmware version in your camera can be seen on the page Setup > [...]

45 AXIS 210/211 - Troubleshooting Emergency Recovery Procedure If power or the network connection to the came ra is lost during the upgrade, the process will fail and the unit will become unresponsive . A flashing red Status LED indicates a failed upgrade. To recover the unit, fo llow the steps below. The serial number is found on the label attache[...]

46 AXIS 210/211 - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping . Try the install ation again. The IP address must be set with in two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide. The camera is located on a di[...]

47 AXIS 210/211 - Troubleshooting Video/Image problems, general Image too dark or too light. Check the video image settings. See the on line help on Video and Image Settings. Missing images in uploads. This can occur when trying to use a larger im age buffer t han is actually available. Try lowering the frame rate or the upload period. Slow image u[...]

48 AXIS 210/211 - Troubleshooting For additional assistance, please contact your reseller or see the suppor t pages on the Axis Website at www.axis.com/techsup The Status and Network indicator LEDs are flashing red rapidly Hardware failure. Contact your Axis dealer. The Status indicator LED is flashin g red and the camera is inaccessible A firmware[...]

49 AXIS 210/211 - Technical Specifica tions Technical Specifications Item Specification Models • AXIS 210 • AXIS 211 Video compression • Motion-JPEG, including single snapshot JPEG images • MPEG-4 Part2 (ISO/IEC 14496-2), Profiles: ASP and SP Resolutions • 5 resolutions (640x480, 480x360, 32 0x240, 240x180, 160x120) available from configu[...]

50 AXIS 210/211 - Technical Specifications Processors and memory • CPU: ETRAX-100 LX 32-bit • Video processing and compression: ARTPEC-2 chip • RAM memory - 16 MB • Flash memory - 4 MB Power over Ethern et (AXIS 211 only) Support for Power over Ethernet according to IEEE802.3af standard, including Power classification according to class 0 ([...]

51 AXIS 210/211 - Technical Specifica tions General performance co nsiderations When setting up your system, it is importa nt to consider how various settings and situations will affect performa nce. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some will a ffect both. If the load on the [...]

52 AXIS 210/211 - Technical Specifications Frame rates - Motion JPEG and MPEG-4 The following table shows typical frame rates in frames/second (fps) for Motion JPEG and MPEG-4 video streams from the AXIS 210/211. Note that these values are gui delin es only - actual values may vary. Motion JPEG settings: • Viewing in AMC • Compression level = 3[...]

54 AXIS 210/211 - Glossary of Terms ActiveX - A control (or set of rules ) used by a browser. ActiveX controls are often downloaded and installed automatically as required. AMC - AXIS Media Control. The control required for viewing video images in Internet Explorer. Installs automatically on first use. API - Application Programming Interface. The A[...]

55 AXIS 210/211 - Glossary of Terms switch (see below). RTP- Real-Time Transfer Protocol. A transfer protocol designed for delivery of live contents, e.g. MPEG-4. Simplex - In simplex operation, a network cable or communications channel can only send information in one direction. SMTP - A common e-mail protocol. Subnet Mask - An IP address consists[...]

56 AXIS 210/211 - Index Index A Action 30 Action Buttons 12, 27 Active/Inactive 12, 27 Administrator 18 Administrators 35 Alarm 33, 42 AMC 9 AMC Viewer Toolbar 13 Auxiliary Power 42 AXIS Media Control 24 B Backup 40 Bandwidth 52 Basic Configuration 19 Buffer Size 32 Buffers 32 C CGI links 27 Configuration 18 Control Button 7, 41 Customize 25 D Date[...]

57 AXIS 210/211 - Index Pre-trigger Buffer 32 Pulse 12, 27 R Recovery 45 Referrals 35 Restore 39, 40 S Scheduled Event 30, 32 Security 35 Sequence Mode 12, 29 Server Time 36 Services 36 Setup Tools 19 Snapshot button 12 Support 40 System Options 35 System Options Overview 20 T TCP Server 30 TCP/IP Settings 36 Terminal Block 42 Time Mode 36 Triggere[...]