Axis Communications AXIS 214 PTZ manual

AXIS 214 PTZ Network Camera User’s Manual[...]

AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide About thi s D ocu m e nt This manual is inte nded for administrato rs and users of th e AXIS 214 PTZ PTZ Network Camera, and is applicable for software re lease 4.30. Prev ious experience of n etworking will be of use when installing and using this product. Some knowledge of UNIX or Lin[...]

3 AXIS 214 PTZ Table of contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Accessing the camera . . . . . . . . . . . . . . . . . . . . .[...]

4 AXIS 214 PTZ Event Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Event Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Event Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

5 AXIS 214 PTZ Frame rates - MPEG-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 0 Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

6 AXIS 214 PTZ - Product Description Product Description The AXIS 214 PTZ is a fully-featured PTZ Netw ork Camera for securi ty surveillance and remote monitoring. With its removable automa tic IR filter, the camera supports automatic day & night functionality, The AXIS 214 PTZ is equipped with 1 input and 1 output, for connecting external devi[...]

7 AXIS 214 PTZ - Product Description Rear panel The rear panel contains all of the connecti ons available on the AXIS 214 PTZ. The view shown here is from a ceiling mounted camera. Line/Mic in Line out Network Power connector I/O terminal c onnector Status indicator Network indicator Power indicator Control button connector Control button - This is[...]

8 AXIS 214 PTZ - Product Description Network connector - The AXIS 214 PTZ connects to the network via a standard network cable. The speed of the local network segment (10BaseT/100BaseTX Ethernet) is automatically detected. Line Out - For connecting a public address (PA) syst em or an active speaker with a built-in amplifier. A stereo connector must[...]

9 AXIS 214 PTZ - Accessing the camera Accessing the camera The AXIS 214 PTZ can be used with most standard operating sy stems, and supports Microsoft Internet Explorer 5.x or later, Ne tscape 7.x or later and Mozilla 1.4 or later. Accessing the camera from a browser 1. Start a browser (Internet Explorer , Mozilla, Netscape Navigator). 2. Enter the [...]

10 AXIS 214 PTZ - Accessing the camera Notes: • The layout of the Live View page in the AXIS 214 PTZ may ha ve been cu stomized to meet the specific requirements of the application. Consequently, many of the examples and func tions in this section may differ from those displayed in your Live View page. • If the AXIS 214 PTZ is to be placed upri[...]

11 AXIS 214 PTZ - Accessing the camera The Live View page The following provides an overview of the cont rols found on the Live View page. If the AXIS 214 PTZ has been customized (from Setup > Live View Config > Layout ), the controls will be displayed accordingly: The Video Format drop-down list allows the video format on the Live View page [...]

12 AXIS 214 PTZ - Accessing the camera Pan/Tilt/Zoom controls The Live View page also displays the Pan/Tilt/Zoom co ntrols . These are enabled/di sabled for specif ied users by the administrator under System Options > Security > Users > User List . The Pan Tilt and Zoom bars control thei r respective functions in two different ways. Clicki[...]

13 AXIS 214 PTZ - Accessing the camera Viewer controls The default viewer to use for displaying movi ng images is selected from Setup >> Live View Config >> Layout. The AMC viewer toolbar is available in Microsoft Internet Explorer only. See AXIS Media Control, on page 17 for more information. The AMC viewer toolbar displays the followi[...]

14 AXIS 214 PTZ - Accessing the camera Still Image Displays still images only. Hit your browse r’s Refresh button to view a new image. PTZ Control Queue Only one user can use the Pan/Tilt/Zo om cont rols at any one time. When multiple users are accessing the AXIS 214 PTZ’s Live View pa ge, they must be placed in a queue and assigned a set perio[...]

15 AXIS 214 PTZ - Video and Audio Stre ams Video and Audio Streams The AXIS 214 PTZ provides several different ima ge and video formats. The type to use depends on your requirements and on the properties of your network. The Live View page in the AXIS 214 PTZ pr ovides access to Motion JPEG and MPEG-4 video streams, as well as to single JPEG ima ge[...]

16 AXIS 214 PTZ - Video and Audio Streams Audio Stream Types The audio stream types for audio are: • G.7 1 1 - International standard for encoding wired-telephone audio. Uses PCM samples to compress audio where high er signal values are compre ssed more than lower values. In Axis products, this se ts the coding type to μ -law 64 kbit/s. • G.72[...]

17 AXIS 214 PTZ - Video and Audio Stre ams How to stream MPEG-4 Deciding on the combination of protocols and methods to use depends on your viewing requirements, and on the proper ties of your network. Setting the preferred method(s) is done in the control applet for AMC, which is found in the Windows Control Panel. When this has been set, AMC will[...]

18 AXIS 214 PTZ - Video and Audio Streams Other methods of accessing the video stream Video/images from the AXIS 214 PTZ can al so be accessed in the following ways: • If supported by the client, th e AXIS 214 PTZ can use Motion JPEG server push to dis - play video. This option maintains an open HTTP connection to the browser and sends data as an[...]

19 AXIS 214 PTZ - Video and Audio Stre ams When audio is transmitted using MPEG-4, the Axis product sends synchronization information along with the streams to th e client performing the synchronization. Audio is streamed from the client to the se rver over HTTP when using both Motion JPEG and MPEG-4. Accessing the Audio Streams In addition to acce[...]

20 AXIS 214 PTZ - The Setup Tools The Setup Tools The AXIS 214 PTZ is configured from the setup tools, which are available from the link in the web interfa ce. The setu p tools can be used by: • administrators , who have unrestricted access to all the Setup tools • operators , who have access to the Video & Image, Live View Config and Event[...]

21 AXIS 214 PTZ - Video & Ima ge settings Video & Image settings Image Appearance Adjust these settings to optimize the vi deo images according to your requirements. All configuration of images and overlays w ill affect the performance of the camera, depending on usage and the available bandwidth. • High resolution generates larger files [...]

22 AXIS 214 PTZ - Video & Image settings Overlay Settings Use these settings to include a) an image as an overlay, and/or b) the date and time, along with text of your own. Text overlays are all included on one line at the top or bottom of the video image. Image overlays can be placed anywhere in the video image. To upload an overlay image, see[...]

23 AXIS 214 PTZ - Video & Ima ge settings 5. Click Save. 6. Go to Setup > Video & Image and modify the parameters under Overlay Settings . Overlay im age requirem ents: The height and width of the overlay image in pixels must be exactly divisible by 4. Overlay im age requirem ents: • The maximum overlay image size supported by the AXIS[...]

24 AXIS 214 PTZ - Video & Image settings Advanced Camera Settings Lighting Conditions To optimize the lighting settings according to your requirements, modify the following settings: • White balance - the white balancin g system in the AXIS 214 PTZ can automatically detect white in the image and intell ig ently use this as a referenc e for ot[...]

25 AXIS 214 PTZ - Video & Ima ge settings MPEG-4 Tools for adjusting the MPEG-4 settings and for controlling the video bit rate. The MPEG-4 standard provides many different coding tools for various applications in different situations. As most MPEG-4 clients do not support all of these tools, it is usual to instead define and use su bsets for d[...]

26 AXIS 214 PTZ - Audio Audio The AXIS 214 PTZ can transmit audio to other clients, by connect ing a microphone and can play audio received from other clients by atta ch ing a speaker. Note: The speaker attached to th e Line out connector on th e AXIS 214 PTZ must have a built-in amplifier, which is available in e.g. some brands of PC speakers. Thi[...]

27 AXIS 214 PTZ - Audio • Half-duplex mode also transmits and receives audio in both directions, but only in one direction at a time (with the help of the push-to-talk button). T o speak, press and hold the button (check that the microphone is not muted). When fin - ished speaking, release the button to rece ive audio. The push-to-talk button is [...]

28 AXIS 214 PTZ - Audio Advanced Audio Settings The Advanced A udio settings allow you to tune the external microphone conne cted to the AXIS 214 PTZ’s connection module to suit your environment. Enable spe ech fi lter improves the sound quality when th e microphone is placed close to the person talking and can also help reduce ba ckgrou nd noise[...]

29 AXIS 214 PTZ - Audio There is a trade-off between noise canceling an d sound quality. In other words, increasing the noise canceller attenuation deteriorates sound quality. Adjust the threshold and the attenuation to an optimum by listening and changing the levels.[...]

30 AXIS 214 PTZ - Live View Config Live View Config Layout These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modif y the default page with your own colors, images etc. Click the Configure button and see the following page. • Ow[...]

31 AXIS 214 PTZ - Live View Config Upload Own Web Files Your own web files, background picture, color etc. must first be uploaded to the AXIS 214 PTZ in order to be available for selection in the Custom Settings setup dialog. Once uploaded, the files are shown in the drop-down list. 1. Enter the path to the file, e.g. a file located on your work st[...]

32 AXIS 214 PTZ - Live View Config 6. Select the Use as cgi link radio button and enter the cgi link in the field: 7. These links will appear in th e web interface and can be used to control the PTZ camera. For more information on the Axis HTTP API, see the Support / Developer pages on the Axis Website at http://www.axis.com Action Buttons - These [...]

33 AXIS 214 PTZ - Live View Config HTML Examples You can add live video from the AXIS 214 PT Z to your own web si te. The camera can transmit a Motion JPEG or unicast MPEG-4 st ream to up to 20 simultan eous connections, although an administrator can restrict this to fewer. If multicast MPEG-4 is used, the video stream will be available to an unlim[...]

34 AXIS 214 PTZ - PTZ Configuration PTZ Configuration Preset Positions A preset position is a pre-defined camera vi ew that can quickly and easily be viewed. From Preset Position Setup , use the Pan, Tilt and Zoom (PTZ ) controls to steer th e camera to the required position. When satisfied with the camera's position, enter a descriptive name.[...]

35 AXIS 214 PTZ - PTZ Configuration Control Queue PTZ Control Queue - The administrator can set up a queue for the PTZ cont rols. Once set up, the PTZ Control Queue buttons will appear on the Live View page offering one viewer exclusive control for a limited amount of time . Other users will be placed in the queue. Please see the online help for mo[...]

36 AXIS 214 PTZ - Event Configur ation Event Configuration This section describes how to configure th e AXIS 214 PTZ for alarm and event handling. The AXIS 214 PTZ can be configured to perf orm certain actions wh en certain types of events occur. A set of parameters describing how and when th e AXIS 214 PTZ is to perform certain actions the circums[...]

37 AXIS 214 PTZ - Event Configuration Event Types An Event Type is a set of parameters describing how and when the AXIS 214 PTZ is to perform certain actions. Example: If somebody passes a connected sens or and an event type has been configured to act on this, the cam - era can e.g. record and save images to an FTP server, and/ or send a notificati[...]

38 AXIS 214 PTZ - Event Configur ation Pre-trigger and Post-trigg er buffers This function is very useful when checking to see what happened immediately before and after a trigger, e.g. 2 minutes before an d after a door has been opened. Check the Upload images checkbox under Event Types > Add Triggere d... > When Triggered... to expand the w[...]

39 AXIS 214 PTZ - Event Configuration Motion Detection The AXIS 214 PTZ can be configured for motion detection. This feature is used to generate an alarm whenever movement starts (or st ops) in the image. The AXIS 214 PTZ can use a maximum of 10 Include/Exclude windows. • Include windows target specific areas within the image • Exclu de windows[...]

40 AXIS 214 PTZ - Event Configur ation Motion Detection Parameters The parameters available for motion detectio n are described briefly here. Please see the online help for complete descriptions. High Only very large objects trigger motion detection An object that appears in the region will trigger the moti on detection for a long period Ordinary c[...]

41 AXIS 214 PTZ - System Options System Options Security - Users User access control is enabled by default, when the administrator sets the root password on the first access. Other users are authorized with user names a nd passwords, or the administrator can choose to a llow anonymous viewer login to the Live View page, as described below. Users - [...]

42 AXIS 214 PTZ - System Options Security - HTTPS For greater security, the AXIS 214 PTZ can be configured to use HTTPS (Hypertext Transfer Protocol over SSL (Secure Socket Laye r)). This means that all communication that would otherwise go via HTTP will instea d go via an encrypted HTTPS connection. To use HTTPS for communication with the AXIS 214[...]

43 AXIS 214 PTZ - System Options Date & Time Format Used in Images - specify the formats for th e date and time (12h or 24h) displayed in the Live View video streams. Use the predefined formats or use your ow n custom date and time formats. See Advanced File Naming & Date/Time Formats in the online help for information on how to create your[...]

44 AXIS 214 PTZ - System Options Network - Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the transl ation of host names to IP addresses on your network. Obtain DNS se rver address via DHCP - automatically use the DNS server settings provided by the DHCP server. Click the View button to see th e cu rrent setti ngs. Us[...]

45 AXIS 214 PTZ - System Options HTTP The default HTTP port number (port 80) can be changed to any port within the range 1024-65535. This is useful for e.g. simple security port mapping. HTTPS The default HTTPS port number (443) can be changed to any port within the range 1024-65535. HTTPS is used to provide encrypted web browsing. NAT Traversal (p[...]

46 AXIS 214 PTZ - System Options Network - SMTP (email) (Simple Mail Transfer Protoc ol) Enter the host names or addresses for your primary and secondary mail servers in the fields provided to enable event and e rror email messages from the AXIS 214 PTZ to pred efined addresses, via SMTP. Network - SNMP The Simple Network Management Protocol (SNMP)[...]

47 AXIS 214 PTZ - System Options Upgrade Server - See Updating the Firmware , on page 51. Backup - click the Backup button to take a backup of all of the parameters, and any user-defined scripts. If necessary, it is then pos sible to return to the previous settings if the settings are changed and ther e is unexpec ted behavior. Note: The root passw[...]

48 AXIS 214 PTZ - System Options For more information, please visit the Developer pages at w ww.axis.com/developer Plain Conf ig - thi s function is for the advanced user with experience of Axis network camera configuration. All para meters can be se t an d modified from this page. Help is available from the standard help pages. Resetting to the fa[...]

49 AXIS 214 PTZ - Connections Connections I/O inputs and outputs The 4-pin I/O terminal connect or provides the interface to: • 1 transistor output • 1 digital input • auxiliary power and GND The I/O terminal connector is used in app lications for e.g. motion detection, event triggering, time lapse recording, alarm noti fication via email, im[...]

50 AXIS 214 PTZ - Connections Schematic connection diagram o z z o o o o o AXIS 214 PTZ 3.3V Power e.g. push button Device z 4 o 3 o Linear Power Supply o 2 o o Relay GND + 1 Fuse 500mA Connecting audio equipment 1. Connect a microphone (not supplied) to the LI NE/MIC In sock et. 2. Connect a loudspeak er (not supplied) to the LINE OUT sock et (amp[...]

51 AXIS 214 PTZ - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that de termines the functionality of the AXIS 214 PTZ. When the firmware is upgraded, your Axis product re ceives the latest available functionality. One of your first acti ons when troubleshooting a problem should be to check the cu rrently installed firm[...]

52 AXIS 214 PTZ - Troubleshooting Support If you contact the Axis support desk, please help us resolve your problems by providing a server report, a log file and a brief description of the problem. Server Report - go to Setup > System Options > Support Overview . The server report contains important information about the server and its softwa[...]

53 AXIS 214 PTZ - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems se tting the IP address Using ARP and Ping The IP address must be set within two minu tes after the power has been applied to the AXIS 214 PTZ, restart the server and try again. Also, make sure the ping length is set to 408. The AXIS 214 PTZ is located on a di[...]

54 AXIS 214 PTZ - Troubleshooting Poor rendering of MPEG-4 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the MP EG-4 tab in the AMC contro l panel applet. Ensure that your graphics card is usin[...]

55 AXIS 214 PTZ - Troubleshooting For additional assistance, please conta ct yo ur reseller or check the product’s support pages on the Axis Website at http://www.axis.com/techsup Poor performance Too many users/clients connected. Try limitin g the number of client s all owed to connect. Low bandwidth. Reduce the Speed setting on the Audio settin[...]

56 AXIS 214 PTZ - Technical Specifications Technical Specifications Item Specification Models • AXIS 214 PTZ 50Hz (PAL) • AXIS 214 PTZ 60Hz (NTSC) Video compression • Motion-JPEG. Snapshot JPEG ima ges available. User-controlled compression level. • MPEG-4 Part2 (ISO/IEC 1 4496-2), Profiles: ASP and SP. Resolutions 16 different resolutions [...]

57 AXIS 214 PTZ - Technical Specifications Processors, memory, clock • CPU: ETRAX 100LX 32-bit RISC CPU • Video processing and compression: ARTPEC-2 • RAM: 32 MB • Flash: 8 MB Power • External power adapter (included): 12V DC, 36W • Via terminal connector: 10.8-13 VDC, max 13W Operatin g condit ions • +5 to +45 ºC (41 to 113 ºF) •[...]

58 AXIS 214 PTZ - Technical Specifications The AXIS 214 PTZ (PAL) delivers the following file sizes: PAL PAL aspect ratio corrected The AXIS 214 PTZ (NTSC) delivers the following file sizes: Approvals - EMC • EN55022: 1998+A1 class A. • EN55024: 1998+A1+A2. • EN61000-6-1: 2001 • EN61000-6-2: 1999 • FCC Part 15, Subpart B, class A. EN 61 0[...]

59 AXIS 214 PTZ - Technical Specifications General performance co nsiderations When setting up the camera, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some will affect both. If the load on the CPU r[...]

60 AXIS 214 PTZ - Technical Specifications Important! •The figures displayed here are the values as de livered by the camera. If other restri ctions are currently in force, (e.g. bandw idth limitation) these values might no t correspond to those actu- ally received by the client. •For Motion JPEG, these values will on ly be accu rate as long as[...]

61 AXIS 214 PTZ - Technical Specifications Bandwidth As there are many factors affecting bandwidth, it is very difficult to predict the required amounts. The settings that affect bandwidth are: • the image resolution • the image compression •t h e f r a m e r a t e • the MPEG-4 object type • the MPEG-4 GO V structure • the audio setting[...]

62 AXIS 214 PTZ - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one another in a networked environment, regardless of the language(s) used to create them. Web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts. ActiveX controls are often downloade[...]

63 AXIS 214 PTZ - Glossary of Terms Compression - See Image Compression . Contrast - Defines the degree of difference between the lightest and darkest parts of an image or video stream. DC-Iris - This special type of iris is electrically controlled by the camera, to automaticall y regulate the amount of light allowed to enter. DHCP (Dynamic Host Co[...]

64 AXIS 214 PTZ - Glossary of Terms Half-duplex - See Full-duplex . HTML (Hypertext Markup Language) - HTML is the set of "markup" symbols or codes inserted in a file intended for display in web browser. The markup tells the browser how to display the page's words and images for the user. HTTP (Hypertext Transfer Protocol) - HTTP is [...]

65 AXIS 214 PTZ - Glossary of Terms the Unix family. Because of its robustness and availability, Linux has won popularity in the open source community and among commercial application develope rs. MAC address (Medi a Access Control address) - A MAC address is a unique identifier associated with a piece of networking equipment, or more specifically,[...]

66 AXIS 214 PTZ - Glossary of Terms Pre/post alarm images - The images from immediately before and after an alarm. These images are stored in a buffer for later retrieval. Progressive sca n - Progressive scan, as opposed to interlaced video, scans the entire picture, line by line every sixteenth of a second. In o the r wo rds, capture d images are [...]

67 AXIS 214 PTZ - Glossary of Terms monitoring of network-attached device s for any conditions that warrant administrative attention. Sockets - Sockets are a method for commun ication between a client program and a server program over a network. A socket is defined as "the endpoint in a connection." So ckets are created and used with a se[...]

68 AXIS 214 PTZ - Glossary of Terms other remote computers; consequently , it needs to be installed on a computer that is permanently connected to the Internet. It also controls access to the server whilst monitoring and logging server access statistics. WEP (Wireless Equivalent Privacy) - A wireless security protocol, specified in the IEEE 802.11 [...]

69 AXIS 214 PTZ - Index Index A Accessing the video stream 18 Action 36 Action Buttons 32 Active/Inactive 32 Administrator 41 Administrators 20 Advanced Simple profile 15 Alarm 36, 39, 49 AMC 13, 17 Audio 26 Audio input 27 Audio mode 26 Audio output 27 Auxiliary Power 49 AXIS Media Control 27 B Backup 47 Bandwidth 15, 61 Bit rate 15 Buffer Size 38 [...]

70 AXIS 214 PTZ - Index Network Connector 8 New Server Time 42 NTP Configuration 44 NTP Server 42 O Operator 41 Other MPEG-4 clients 18 Output 49 Output Buttons 32 Overlay Image 22 Overlay Settings 22 Own Home Page 31 Own web files 31 P Pan/Tilt/Zoom Control Queue 14 Pinout 46 Pinout - I/O connectors 49 Port Status 40 Ports & Devices 46 Post-tr[...]