Axis Communications M3204 manual

USER’S MANUAL AXIS M32 Series AXIS M3203 Fixed Dome Network Camera AXIS M3203-V Fixed Dome Network Camera AXIS M3204 Fixed Dome Network Camera AXIS M3204-V Fixed Dome Network Camera[...]

Fixed Dome Network Cameras Notices This manual is intended for administrators and users of the AXIS M32 Series Fixed Dome Network Camera, and is applicable for firmware release 5.11 and later. It includes instructions for using and managing the camera on your netw ork. Previous experience of networking wi ll be of use when using this product. Some [...]

3 AXIS M32 Series - Table of contents Contents Product overview 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 AXIS M32 Series Product overview This manual applies to the AXIS M320 3/AXIS M3203-V and AXIS M3204/AXI S M3204-V Fixed Dome Network Cameras. The information provided here applies to all models, except where otherwise indicated. Key features • Superior image quality AXIS M32 Series offers superior image qual ity with progressive scan and wide d[...]

5 AXIS M32 Series Overview Network Connector - The camera connects to the network via a standard network connector. Supporting NWay, the camera detects the speed of the l ocal network se gment (10BaseT/100BaseTX Ethernet). Suppor ting PoE (Power over Ethernet), t he camera can be powered direct ly from the network cabling. Serial Number Label - the[...]

6 AXIS M32 Series LED indicators LED Color Descriptio n Network Green Steady for connection to 100 Mbit/s network. Flashes for network ac tivity. Amber Steady for connection to 10 Mbit/s net work. Flashes fo r network activity. Unlit No connection. Status Green Shows steady green for normal operation. Note: T he S ta t u s L E D c a n b e co n fi g[...]

7 AXIS M32 Series Accessing the Camera Refer to the installation guide supplied with your product in order to insta ll the AXIS M32 Series network camera. This network camera can be used with mo st st andard operating systems and browse rs. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Maci ntosh and Firefox with [...]

8 AXIS M32 Series Setting the root password 1. When accessing the camera for the first time, the ‘ Confi gure Root Passwo rd ’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK . 3. The ‘ Enter Network Password’ dialog appears. Enter the User name: root 4. Enter the password set in step 2, and click OK . If the password [...]

9 AXIS M32 Series Setting the root password over a secure connection To gain access to the product, the password for the default administrator user root must be set. This is done in the ‘Configure Root Password’ dialog, which is displayed when th e netw ork camera is acce ssed for the first time. To prevent network eavesdropping when setting th[...]

10 AXIS M32 Series The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below show up unless configured to do so. Pan/Tilt/Zoom controls The following controls are available i f digital PTZ is enabled, see Pan Tilt Zoom (PTZ ), on page 19. The administrator can enable and disabl[...]

11 AXIS M32 Series Video Streams The network camera provides se veral image and video stream formats. Your re quirements and the properties of your network determine which type you use. The Li ve View page in the network camera provides access to H. 264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications [...]

12 AXIS M32 Series AXIS Media Control (AMC) The recommended method of accessing live video from the network camera is to use the AXIS Media Co ntrol (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for more information. T[...]

13 AXIS M32 Series Video settings This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all the configuration me nus accessed through the Setup link at the top right-hand corner of the Live View page; and Operators , who have access to the settings for Basic Setup , Video and[...]

14 AXIS M32 Series Bit Rate Control The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts th e bit rate according to the image complexity, using up bandwidth for increased activity in the image, and less for lower act i vity in the monitored area. CBR allows you to set a fixed Target bit rate th at consumes a pr[...]

15 AXIS M32 Series Camera Settings This page provides access to the advanc ed image settings for the AXIS M32 Series. Image Appearance Color level - Select an appropriate level by entering a value in the range 0-100. Lower values mean less color saturation, the value 100 gives maximum color saturation. Brightness - The imag e brightness can be adju[...]

16 AXIS M32 Series Privacy Mask List - The Privacy Mask List shows all the masks that are cu rrent ly configured in the AXIS M32 Series Network Camera and if they are enabled. Add/Edit M ask - To define a new mask: 1. Click Add. 1. Place the rectan gle over the desired area to c onceal. 2. To resize, click and pull the bottom right-hand corner. 3. [...]

17 AXIS M32 Series Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as we ll as the ones created under Video > Stream Profiles . See the online help files on this page for more information. Default Viewer Fro[...]

18 AXIS M32 Series Viewer Settings Select the Show viewer toolbar box option to enable the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AMC. This is u sed to prevent the installation of unlicensed copies. Further deco[...]

19 AXIS M32 Series - Pan Tilt Zoom (PTZ) Pan Tilt Zoom (PTZ) In the Pan Tilt Zoom Settings page you can enable digital PTZ an d create the PTZ preset positions. Check the Enable digi tal PTZ box and click Save to en able digital pan/tilt/zoom and PTZ controls in Live View . Max zoom - Set the maximum possible zoom rate in Live View. Note that by in[...]

20 AXIS M32 Series - Pan Tilt Zoom (PTZ) Note: The pause between guard tour runs mu st be set to at least 10 minutes. Advanced Controls Panel Shortcut Command But tons can be configured to provide direct access to commands issued via the VAPIX® Application Progra mming Interface. The buttons will be displayed in the PTZ control panel, which is ava[...]

21 AXIS M32 Series Event Configuration An event or Event Type in the camera triggers actions when activated. This sectio n describes how to configure the camera to perform certain actions when events occur. Definitions Event Servers Event Servers are us ed to receive uploaded image files and/or notification messages . To set up Event Server connect[...]

22 AXIS M32 Series Triggered Event A triggered event could be activated by: • a manually activated action, such as from an action button in t he web interface • detected movement in a configured motion detection window • sound at a ce rtain decibel leve l • on restart (reboot), after power loss • camera tampering • an application that h[...]

23 AXIS M32 Series Scheduled Event A Scheduled event can be activated at preset times, in a repeating pattern on selected we ekdays. Configuration example: 1. Click Add scheduled... on the Event Types page. 2. Enter a descriptive Name for the event, such as Scheduled e-mail upload. 3. Set the Priority (High, Normal or Low). 4. Set the Activation Ti[...]

24 AXIS M32 Series Camera tampering The camera tampering applicatio n generates an alarm when ever the camera is repositioned, or when th e lens is covered, sprayed, or severely defocused. First, you must create an event, see How to set up a triggered event, on page 22, for the camera to send an alarm. Settings The Minimum durat ion parameter sets [...]

25 AXIS M32 Series Motion Detection Motion detection is used to generate an alarm whenev er move ment occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured. • Included windows target specific areas within the whole video image • Excluded window s define areas within an Include window that should be[...]

26 AXIS M32 Series Examples: • Avoid triggering on small objects in the video image by setting the object size level to high. • Use several small Motion Detection wi ndows rather than one large window, if triggers on small movements or objects are desired. • To reduce the number of triggers if there is a lot of movement during a short period [...]

27 AXIS M32 Series System Options Security - Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live Vi ew page, as described below: The user list displays the authorized u sers[...]

28 AXIS M32 Series Date & Time Current Server Time - displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - select your time zone from the drop-down list. If yo u want th e server clock to aut omatically adjust for daylight savings time, select the Automaticall[...]

29 AXIS M32 Series Network Basic TCP/IP Settings AXIS M32 Series support both IP version 4 an d IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP addres s for the camera can be set auto matically via DHCP, or a static IP address can be set manually. If IPv6 is enabled[...]

30 AXIS M32 Series AXIS Internet Dynamic DNS Service Enable this option to use the AXIS Intern et Dynamic DNS service to assign a host name for easy access to your network camera (requires In ternet access). Click Setting s... to register the camera w ith the Axis Internet Dynamic DNS service, or to modify the existing settings (requires access to [...]

31 AXIS M32 Series Use NAT traversal when your network cameras are loca ted on an intran et (LAN) and you wi sh to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traf fic to an external HTTP port in the NAT router is forwarded to the camera. Notes: • For NAT traversal to work, this mu[...]

32 AXIS M32 Series QoS (Quality of Service) Quality of Service (QoS) guarantees a certai n level of a specified resource to select ed traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network can be summarized as: • The ability to prioritize traffic[...]

33 AXIS M32 Series RTP/H.264 These settings are the port range, IP addres s, port number (video), and Time-To-Live value to use for the video stream(s) in multicast H.264 format. Only certain IP addresses an d port num bers should be used for multicast streams. For more information, please see the online help. Bonjour The network camera includes su[...]

34 AXIS M32 Series Logs & Reports When contacting Axis support, plea se be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information - the Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support web. • System Lo[...]

35 AXIS M32 Series Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 33 ) or use the Control button on the side of the camera (see page 5 ) as described below: Using the Control Button To reset the camera to[...]

36 AXIS M32 Series Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the network camera. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware versio n[...]

37 AXIS M32 Series 5. Re-configure the camera, referr ing to the installation guide. If the emergency recovery procedure doe s not get the camera up and running ag ain, please contact Axis support at www.axis.com/t echsup/ Axis Support If you contact Axis support, please help us to help you solve your problems by prov iding the server report, the l[...]

38 AXIS M32 Series Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The I P address mu st be se t within two minut es after p ower has been applied to the camera. Ensure the Ping length is set to 408. See the Installation Guide. The camera is located on a different subnet[...]

39 AXIS M32 Series For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup Lower frame rate than expected Reduce number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the system administ rator that ther e is enough bandwidth avail[...]

40 AXIS M32 Series Technical Specifications Function/group Item Spec ification Camera Models • AXIS M3203: SVGA resolution, tamper-resistant casing • AXIS M3203-V: SVGA resoluti on, vandal-resistant casing • AXIS M3204: 1MP/HDTV 720p, tamper-resistant casing • AXIS M3204-V: 1MP/HDTV 720p, vandal-resistant casing Image sensor 1/4" Progr[...]

41 AXIS M32 Series Network Security Password protection, IP address f iltering, HTTPS encryption, digest authentication, user access log Supported protocols IPv4/v6, HTTP, HTTPS, SSL/TLS*, QoS La yer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3(MIB-II), DNS, Dy nDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS. More informat[...]

42 AXIS M32 Series General performance considerations When setting up your system, it is important to consider how various settings and situations affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others ca n affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will als[...]

43 AXIS M32 Series - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one anothe r in a networked e nvironment, regardless of the langua ge(s) used to create them. w eb browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts. ActiveX controls are often do[...]

44 AXIS M32 Series - Glossary of Terms translate Internet domain nam es into IP (Internet Protocol) addresses. A domain name is a meaningful and easy-to-remember name for an Internet address. For example the domain name www.example.co m is much easier to remember than 192.0.34.166. The translation tables for domain names are contained in Domain nam[...]

45 AXIS M32 Series - Glossary of Terms Image compression - Image compression minimizes the file size (in bytes) of an image. Two of the most common compressed image formats are JPEG and GIF. Interlacing - Interlaced video is video ca ptured at 50 pic tures (known as fields) per second, of which every 2 consecutive fields (at half height) are then c[...]

46 AXIS M32 Series - Glossary of Terms NWay - A network protocol that automatically negotiates the highest possible common transmission speed between two devices. PAL (Phase Alternating Line) - PAL is the dominant tele vision standard in Europe. PAL delivers 625 lines at 50 half-frames/second. Ping - Ping is a basic network program used diag nostic[...]

47 AXIS M32 Series - Glossary of Terms server may contain any number of server and client programs. A web server is the computer program that supplies the requested HTML pa ges or files to the client (browser). Sharpness - This is the control of fine detail within a pic ture. This feature was originally introduced into color TV sets that used notch[...]

48 AXIS M32 Series - Glossary of Terms image, which may also b e a completely new imag e. WAN (Wide-Area-Network) - Similar to a LAN, but on a large r geographical scale. W-LAN (Wi reless LAN) - A wireless LAN is a wireless local area network that uses radio waves as its carrier: where the network connections for end-users a re wireless. The main n[...]

AXIS M32 Series - Index 49 A Action 21 Action Buttons 18 Administrator 13 Alarm 25 AMC 7 ARP/Ping 29 AVHS 29 B Backup 33 Bit Rate 14 Bonjour 7 Buffer Size 22 Buffers 22 C Camera tampering 24 Control Button 5, 35 D Date & Time 28 Default Viewer 17 DNS Configuration 30 DNS Server 30 Domain Name 30 E Emergency Recovery 36 Enable ARP/Ping 29 Event [...]