Axis Communications P3364-LV manual

USER MANUAL AXIS P3364–LV Network Camera[...]

About this Document This manual is intended for administrators and users of the AXIS P3364–LV Fixed Dome Network Camera, and is applicable to rmware 5.4 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linu[...]

Photobiological Safety This product fullls the requirements for photobiological safety according to IEC/EN 62471 (risk group 1). Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of ve years. Low battery power[...]

AXIS P3364–LV Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS P3364–LV Network Camera Table of Contents Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 54 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS P3364–LV Network Camera Hardware Overview Hardware Overview 1 2 1 6 1 0 1 2 3 4 5 6 7 8 1 3 1 4 1 5 1 1 9 1. Heater (only in outdoor model) 2. IR light 3. Network connector (PoE) 4. Audio out 5. LED indicators 6. Audio in 7. I/O connector 8. Control button 9. Optical shield 10. SD memory card slot 11. Mounting bracket 12. Holes for cables ro[...]

AXIS P3364–LV Network Camera Hardware Overview Connectors and Buttons For technical specications, see page 57 . Network Connector RJ45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE NOTICE NOTICE The product shall be connected using a shielded network cable (STP) or an optical ber cable. All cables connecting the product to [...]

AXIS P3364–LV Network Camera Hardware Overview LED Indicators LED Color Indication Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to a 10 Mbit/s network. Flashes for network activity. Network Unlit No network connection. Green Steady green for normal operation. Amber Steady during st[...]

AXIS P3364–LV Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating syste[...]

AXIS P3364–LV Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attempt to [...]

AXIS P3364–LV Network Camera Accessing the Product 4. Click OK . The password has now been congured. Set Power Line Frequency Power line frequency is set the rst time the Axis product is accessed and can only be changed from Plain Cong (see page 51 ) or by resetting the product to factory default. Select the power line frequency (50 Hz o[...]

AXIS P3364–LV Network Camera Accessing the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and congure output buttons, see page 28 . The Manual Trigger button is used to trigger an action rule from the Live View page. For information about how to con?[...]

AXIS P3364–LV Network Camera Accessing the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be congured from the Audio tab in the AMC Control panel: • Push-To-Talk mode: Click and hold the button to ta[...]

AXIS P3364–LV Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream[...]

AXIS P3364–LV Network Camera Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows Control[...]

AXIS P3364–LV Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Accessing Audio Streams The Live View [...]

AXIS P3364–LV Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access t[...]

AXIS P3364–LV Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 19 . • Camera settings. See page 20 . • View area. See page 22 . • Overlay image. See page 22 . ?[...]

AXIS P3364–LV Network Camera Video and Audio • Resolution . Select the default resolution. • Compression . The compression level affects the image quality, bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes. • Rotate image . If required,[...]

AXIS P3364–LV Network Camera Video and Audio • When setting up continuous recording. See Continuous Recording, on page 41 . • In the Live View page – select the stream prole from the Stream prole drop-down list. For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating i[...]

AXIS P3364–LV Network Camera Video and Audio Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predened area. Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in t[...]

AXIS P3364–LV Network Camera Video and Audio The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally, the camera automatically changes mode from day to night when very dark (level 100 in the slider). By setting Day/Night shift level to a lower value, the camera will change to night mode earli[...]

AXIS P3364–LV Network Camera Video and Audio 1. Go to Video & Audio > Video Stream and select the Image tab. 2. To include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image . 3. To include date and time, select Include date and Include time .[...]

AXIS P3364–LV Network Camera Video and Audio Focus & Zoom Focus and zoom should only be congured when installing or reinstalling the product. For installation instructions, refer to the product’s Installation Guide. To set focus and zoom: 1. Install the camera as described in the Installation Guide. 2. Go to Video & Audio > Focus [...]

AXIS P3364–LV Network Camera Video and Audio Audio Input An external microphone or a line source can be connected to the Audio-in connector. Congure the audio input settings under Video & Audio > Audio Settings . Note The internal microphone is used by default; the external microphone is used when connected. It is possible to disable th[...]

AXIS P3364–LV Network Camera Video and Audio To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips . For more information see the online help . To congure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events, on page 37 . Note Audio clips c[...]

AXIS P3364–LV Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser. See page 27 . • Viewer Settings. See page 28 . • Action Buttons[...]

AXIS P3364–LV Network Camera Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Windows Inte[...]

AXIS P3364–LV Network Camera Live View Cong - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the por[...]

AXIS P3364–LV Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area, on page 22 . Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a speci[...]

AXIS P3364–LV Network Camera PTZ (Pan Tilt Zoom) 1. Go to PTZ > Guard Tour and click Add . 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Sav[...]

AXIS P3364–LV Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tampering . 2. Set [...]

AXIS P3364–LV Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Motion Detect[...]

AXIS P3364–LV Network Camera Detectors Medium level (50%) A large difference in luminance is required to trigger motion detection. Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright object[...]

AXIS P3364–LV Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, dow[...]

AXIS P3364–LV Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 36[...]

AXIS P3364–LV Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available action rule triggers and conditions include: • Applic[...]

AXIS P3364–LV Network Camera Events - Recurrence – Trigger the rule periodically. See Recurrences, on page 39 . This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Schedules, on page 39 . Available actions include: • IR Illumination – Activate or deacti[...]

AXIS P3364–LV Network Camera Events The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time [...]

AXIS P3364–LV Network Camera Events To set up a recurrence: 1. Go to Events > Recurrences and click Add . 2. Enter a descriptive name and recurrence pattern. 3. Click OK . To use the recurrence in an action rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop[...]

AXIS P3364–LV Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 41 . • To set up action rules, see page 38 . • To access recordings, see Recording List, on page 41 . • To congure camera controlled storage, see[...]

AXIS P3364–LV Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody ma[...]

AXIS P3364–LV Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired p[...]

AXIS P3364–LV Network Camera System Options • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server – Obtains date and time from an NTP server. With this option, date and time settings are up[...]

AXIS P3364–LV Network Camera System Options The AVHS settings are congured under System Options > Network > TCP IP > Basic . The possibility to connect to an AVHS service is enabled by default. To disable, clear the Enable AVHS box. One-click enabled - Press the product’s control button (see Hardware Overview, on page 6 ) to connect[...]

AXIS P3364–LV Network Camera System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the s[...]

AXIS P3364–LV Network Camera System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > [...]

AXIS P3364–LV Network Camera System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see . To enable SNMP v3, check the box[...]

AXIS P3364–LV Network Camera System Options 2. Go to System Options > Storage and click SD Card . 3. Click Format and select the desired le system. Note During formatting any previous data stored on the disk will be lost. Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required[...]

AXIS P3364–LV Network Camera System Options The I/O ports are congured under System Options > Ports & Devices > I/O Ports . The ports can be given descriptive names and their Normal states can be congured as Open circuit or Grounded circuit . Port Status The list on the System Options > Ports & Devices > Port Status page[...]

AXIS P3364–LV Network Camera System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query. System Log - Provides information about system events. Access Log -[...]

AXIS P3364–LV Network Camera System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values. Note The installation and management software tools are available on the CD supplied with the pro[...]

AXIS P3364–LV Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. T[...]

AXIS P3364–LV Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label. [...]

AXIS P3364–LV Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the DNS name [...]

AXIS P3364–LV Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 60 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 ta[...]

AXIS P3364–LV Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS P3364–LV Image sensor Progressive scan RGB CMOS 1/3”, 1.3MP (optically active) Lens Varifocal, remote focus and zoom, P-iris, IR corrected, mexapixel resolution 6 mm models: 2.5-6 mm, F1.2, horizontal angle of view:[...]

AXIS P3364–LV Network Camera Technical Specications Function/group Item Specications Security Password protection, IP address ltering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log Network Supported protocols IPv4/v6, HTTP, HTTPS, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, S[...]

AXIS P3364–LV Network Camera Technical Specications Function/group Item Specications Approvals CE: Emission: EN55022:2006+A1 Class B Harmonics: EN61000-3-2 Flicker: EN61000-3-3 Immunity: EN55024, EN61000-6-1, EN61000-6-2 Safety: : IEC/EN/UL 60950-1 FCC: FCC Part 15, Subpart B, Class B demonstrated by compliance with EN55022 (CISPR 22) Japan[...]

AXIS P3364–LV Network Camera Technical Specications Digital Input 3 Connect to pin 1 to activate, or leave oating (unconnected) to deactivate 0 to max 40 V DC Digital Output 4 Connected to pin 1 when activated, oating (unconnected) when deactivated. If used with an inductive load, e.g. a relay, a diode must be connected in parallel with [...]

AXIS P3364–LV Network Camera Technical Specications • Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected. • Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth. • Accessing Motion JPEG and H.264 video streams simultaneously. Fram[...]

User Manual Ver. M2.5 AXIS P3364–LV Network Camera Date: March 2014 © Axis Communications AB, 2012 - 2014 Part No. 54965[...]