Axis Communications P3364-V manual

USER MANUAL AXIS P3364–V[...]

About this Document This manual is intended for administrators and users of the AXIS P3364–V Fixed Dome Network Camera, and is applicable to rmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linu[...]

Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of ve years. Low battery power affects the operation of the RTC, causing it to reset at every power-up. When the battery needs replacing, a log message will appea[...]

AXIS P3364–V Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS P3364–V Table of Contents Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 54 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Pe[...]

AXIS P3364–V Hardware Overview Hardware Overview 2 1 3 4 5 6 7 8 9 11 1 0 1 2 1 3 1. Camera unit 2. Network connector (PoE) 3. Audio out 4. LED indicators 5. Audio in 6. I/O connector 7. Control button 8. Fan output connector 9. SD memory card slot 10. Network cable 11. Camera unit 12. Dome cover 13. Tamper-proof screws Connectors and Buttons For[...]

AXIS P3364–V Hardware Overview Network Connector RJ45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE NOTICE NOTICE The product shall be connected using a shielded network cable (STP) or an optical ber cable. All cables connecting the product to the network shall be intended for their specic use. Make sure that the network de[...]

AXIS P3364–V Hardware Overview Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Status Red Slow ash for failed upgrade. Green Normal operation. Power Amber Flashes green/amber during rmware upgrade. Note • The Status LED can be congured to be unlit during normal operation. To congure,[...]

AXIS P3364–V Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technica[...]

AXIS P3364–V Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically co[...]

AXIS P3364–V Accessing the Product Set Power Line Frequency Power line frequency is set the rst time the Axis product is accessed and can only be changed from Plain Cong (see page 51 ) or by resetting the product to factory default. Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wron[...]

AXIS P3364–V Accessing the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and congure output buttons, see page 27 . The Manual Trigger button is used to trigger an action rule from the Live View page. For information about how to congure and enable[...]

AXIS P3364–V Accessing the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be congured from the Audio tab in the AMC Control panel: • Push-To-Talk mode: Click and hold the button to talk/send. Release[...]

AXIS P3364–V Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream proles. Othe[...]

AXIS P3364–V Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows Control Panel (from the[...]

AXIS P3364–V Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Accessing Audio Streams The Live View page provides ac[...]

AXIS P3364–V Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings e[...]

AXIS P3364–V Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 19 . • Camera settings. See page 20 . • View area. See page 22 . • Overlay image. See page 22 . • Privacy mask.[...]

AXIS P3364–V Video and Audio • Resolution . Select the default resolution. • Compression . The compression level affects the image quality, bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes. • Rotate image . If required, the image can b[...]

AXIS P3364–V Video and Audio • When setting up continuous recording. See Continuous Recording, on page 40 . • In the Live View page – select the stream prole from the Stream prole drop-down list. For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If r[...]

AXIS P3364–V Video and Audio Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predened area. Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. To ada[...]

AXIS P3364–V Video and Audio The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally, the camera automatically changes mode from day to night when very dark (level 100 in the slider). By setting Day/Night shift level to a lower value, the camera will change to night mode earlier. View Area A [...]

AXIS P3364–V Video and Audio Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image. Since it is static, the position and size of an overlay image will remain the same regardless of resolution and Pan/Tilt/Zoom mo[...]

AXIS P3364–V Video and Audio 5. If more adjustments are needed, go to the Advanced tab. Note • Changing the zoom level moves the focus position. Focus should always be adjusted after changing the zoom. • Movements in front of the camera should be avoided during automatic focusing. On the Advanced tab, focus can be adjusted manually: 1. Click [...]

AXIS P3364–V Video and Audio To use a professional microphone requiring 48 V phantom power, you need an external power supply and a balanced-unbalanced converter (audio transformer) in between. Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB, to amplify the sound. If the sou[...]

AXIS P3364–V Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser. See page 26 . • Viewer Settings. See page 27 . • Action Buttons. These are the [...]

AXIS P3364–V Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Windows Internet Explorer St[...]

AXIS P3364–V Live View Cong - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal sta[...]

AXIS P3364–V PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area, on page 22 . Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a specic location. Pres[...]

AXIS P3364–V PTZ (Pan Tilt Zoom) 1. Go to PTZ > Guard Tour and click Add . 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save . To modify or[...]

AXIS P3364–V Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tampering . 2. Set the Minimum dura[...]

AXIS P3364–V Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Motion Detection Windows To s[...]

AXIS P3364–V Detectors Medium level (50%) A large difference in luminance is required to trigger motion detection. Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark back[...]

AXIS P3364–V Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials a[...]

AXIS P3364–V Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 35[...]

AXIS P3364–V Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available action rule triggers and conditions include: • Applications – Use i[...]

AXIS P3364–V Events - Recurrence – Trigger the rule periodically. See Recurrences, on page 38 . This can for example be used to upload an image every 5 minutes. - Use Schedule – Trigger the rule according to the selected schedule. See Schedules, on page 38 . Available actions include: • Day/Night Vision Mode – Set day mode (IR cut lter[...]

AXIS P3364–V Events The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended[...]

AXIS P3364–V Events To set up a recurrence: 1. Go to Events > Recurrences and click Add . 2. Enter a descriptive name and recurrence pattern. 3. Click OK . To use the recurrence in an action rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To m[...]

AXIS P3364–V Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 40 . • To set up action rules, see page 37 . • To access recordings, see Recording List, on page 40 . • To congure camera controlled storage, see Storage, on pag[...]

AXIS P3364–V System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Liv[...]

AXIS P3364–V System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter h[...]

AXIS P3364–V System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2. Go to Setup > System[...]

AXIS P3364–V System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled. Network Interface Mode The network interface to the AXIS product can be wired or wireless. Different settings can be used for each network [...]

AXIS P3364–V System Options AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic . Under Services , click the AXI[...]

AXIS P3364–V System Options HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced . In addition to the default setting, which is 80, any port in the range 1024–65535 can be used. HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > TC[...]

AXIS P3364–V System Options Note H.264 video streams will not be available if the RTSP server is disabled. SOCKS SOCKS is a networking proxy protocol. The Axis product can be congured to use a SOCKS server to reach networks on the other side of a rewall or proxy server. This functionality is useful if the Axis product is located on a local [...]

AXIS P3364–V System Options UPnP TM The Axis product includes support for UPnP TM . UPnP TM is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. UPnP TM can be disabled under System Options > Network > UPnP TM . RTP/H.264 The RTP port range and multicast settings are co[...]

AXIS P3364–V System Options The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management . If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair . This option is only available for SD cards with ext4. For SD cards with vFAT, use a card reader or [...]

AXIS P3364–V System Options Click Restore to reset most settings to the factory default values. The following settings are not affected: • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the IEEE 802.1X settings • the focus position • uploaded applications are k[...]

AXIS P3364–V System Options Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support. Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging information. The report takes se[...]

AXIS P3364–V System Options 3. Keep the control button pressed for about 15–30 seconds until the status LED indicator ashes amber. 4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the def[...]

AXIS P3364–V Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The current rm[...]

AXIS P3364–V Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label. 1. In UNIX/Linux[...]

AXIS P3364–V Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the DNS name (if the name has[...]

AXIS P3364–V Troubleshooting Lower frame rate than expected See Performance Considerations, on page 60 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag) that video pr[...]

AXIS P3364–V Technical Specications Technical Specications Function/group Item Specications Models AXIS P3364–V Image sensor Progressive scan RGB CMOS 1/3” Lens Varifocal, remote focus and zoom, P-iris, IR corrected, mexapixel resolution 6 mm models: 2.5-6 mm, F1.2 Wide: horizontal angle of view: 105°- 108°, vertical angle of view:[...]

AXIS P3364–V Technical Specications Function/group Item Specications Security Password protection, IP address ltering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log Network Supported protocols IPv4/v6, HTTP, HTTPS, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3(MIB[...]

AXIS P3364–V Technical Specications Function/group Item Specications Japan: VCCI-2008, Class B, ITE • C-tick AS/NZS CISPR 22, demonstrated by compliance with EN55022 (CISPR 22) Canada: ICES-003 Canadian ICES-003, Class B digital, demonstrated by compliance with EN55022 (CISPR 22) Environmental: IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-14[...]

AXIS P3364–V Technical Specications 3. 3 V max 50 m A 1 2 3 4 Audio Connector 3.5 mm audio connectors (stereo) 1 2 3 Audio Input Audio Output 1 Tip Microphone/Line in 2 Ring Line out (mono) 3 Sleeve Ground Ground SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed clas[...]

AXIS P3364–V Technical Specications • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. 61[...]

User Manual Ver. M3.5 AXIS P3364–V Date: February 2014 © Axis Communications AB, 2012 - 2014 Part No. 54963[...]