Axis Communications P5512 PTZ manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Axis Communications P5512 PTZ. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Axis Communications P5512 PTZ o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Axis Communications P5512 PTZ se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Axis Communications P5512 PTZ, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Axis Communications P5512 PTZ debe contener:
- información acerca de las especificaciones técnicas del dispositivo Axis Communications P5512 PTZ
- nombre de fabricante y año de fabricación del dispositivo Axis Communications P5512 PTZ
- condiciones de uso, configuración y mantenimiento del dispositivo Axis Communications P5512 PTZ
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Axis Communications P5512 PTZ no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Axis Communications P5512 PTZ y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Axis Communications en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Axis Communications P5512 PTZ, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Axis Communications P5512 PTZ, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Axis Communications P5512 PTZ. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    USER MANUAL AXIS P5512 PTZ Dome Network Camera[...]

  • Página 2

    About this document This manual is intended for administrators and users of the AXIS P5512 PTZ Dome Network Camera, and is applicable to rmware 5.50 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-base[...]

  • Página 3

    WARNING • Risk of explosion if the battery is incorrectly replaced. • Replace only with an identical battery or a battery which is recommended by Axis. • Dispose of used batteries according to local regulations or the battery manufacturer's instructions. Disposal and Recycling When this product has reached the end of its useful life, dis[...]

  • Página 4

    AXIS P5512 PTZ Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 5

    AXIS P5512 PTZ Dome Network Camera Table of Contents Emergency Recovery Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 56 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 6

    AXIS P5512 PTZ Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 11 1. Unit holders (3) 2. Camera base lid 3. Part number (P/N) & Serial number (S/N). The serial number may be required during the installation. 4. Camera base lid screws (4) 5. Hook for safety wire 6. Cable tracks 7. Network connector 8. Rubber gasket 9[...]

  • Página 7

    AXIS P5512 PTZ Dome Network Camera Hardware Overview Connectors and Buttons For technical specications, see page 59 . Network Connector RJ45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE NOTICE NOTICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network switch shal[...]

  • Página 8

    AXIS P5512 PTZ Dome Network Camera Hardware Overview LED Indicators LED Color Indication Unlit Connection and normal operation Amber Steady during startup. Flashes during rmware upgrade. Amber/red Flashes amber/red if network connection is unavailable or lost. Red Flashes red for rmware upgrade failure. Status Green Shows steady green for 10 [...]

  • Página 9

    AXIS P5512 PTZ Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating s[...]

  • Página 10

    AXIS P5512 PTZ Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attempt[...]

  • Página 11

    AXIS P5512 PTZ Dome Network Camera Accessing the Product The Manual Trigger button is used to trigger an action rule from the Live View page. For information about how to congure and enable the button, see Manual Trigger, on page 11 . Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on y[...]

  • Página 12

    AXIS P5512 PTZ Dome Network Camera Accessing the Product Click the View Full Screen button and the video image will ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record the current video stream. The location where the recording is saved can be specied in the AMC Cont[...]

  • Página 13

    AXIS P5512 PTZ Dome Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. Focus bar – Use the arrows to focus [...]

  • Página 14

    AXIS P5512 PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available st[...]

  • Página 15

    AXIS P5512 PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows Con[...]

  • Página 16

    AXIS P5512 PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Accessing Audio Streams The Live V[...]

  • Página 17

    AXIS P5512 PTZ Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have acce[...]

  • Página 18

    AXIS P5512 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 19 . • Camera settings. See page 20 . • Overlay image. See page 21 . • Audio settings. See pa[...]

  • Página 19

    AXIS P5512 PTZ Dome Network Camera Video and Audio • Video & Audio > Video Stream . Under Preview , click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height elds and click Apply . • The Live View page [...]

  • Página 20

    AXIS P5512 PTZ Dome Network Camera Video and Audio • When setting up recording using action rules. See Events, on page 35 . • When setting up continuous recording. See Continuous Recording, on page 39 . • In the Live View page – select the stream prole from the Stream prole drop-down list. For quick setup, use one of the predened s[...]

  • Página 21

    AXIS P5512 PTZ Dome Network Camera Video and Audio IR cut lter The IR cut lter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at night, or when using an IR lamp, set the IR cut lter to Off . This increases light sensitivity and allows the product to “see” infrared light. The image [...]

  • Página 22

    AXIS P5512 PTZ Dome Network Camera Video and Audio 1. Go to Video & Audio > Video Stream and select the Image tab. 2. Under Overlay Settings , select Include overlay image at the coordinates and enter the X and Y coordinates. 3. Click Save . For information about supported image formats, see the online help . Using Overlay Text in an Action [...]

  • Página 23

    AXIS P5512 PTZ Dome Network Camera Video and Audio Simplex — speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product. To transmit audio using the Live View page, the Talk and Microphone buttons must both be active, see AMC Audio Controls, on page 12 . Simplex — microphone onl[...]

  • Página 24

    AXIS P5512 PTZ Dome Network Camera Video and Audio Audio Output An external speaker can be connected to the Audio-out connector (a built-in amplier is required for this). The output can be connected to another amplier with speakers. A stereo connector must be used for the audio out. Congure the audio output settings under Video & Audio[...]

  • Página 25

    AXIS P5512 PTZ Dome Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser. See page 25 . • Viewer Settings. See page 26 . • Action But[...]

  • Página 26

    AXIS P5512 PTZ Dome Network Camera Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Windows [...]

  • Página 27

    AXIS P5512 PTZ Dome Network Camera Live View Cong 2. Under Output Buttons , select the type of control to use: - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to Syste[...]

  • Página 28

    AXIS P5512 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a specic location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • Wh[...]

  • Página 29

    AXIS P5512 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Gatekeeper The Advanced Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will steer the camera to a selected preset position. Using a zoomed-in preset position can make it possible to, for example, read a license plate or identi[...]

  • Página 30

    AXIS P5512 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Advanced Limits Dene the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. Whe[...]

  • Página 31

    AXIS P5512 PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view. Motion detection is congured by dening up to 10 Include and Exclude windows: • Include windows — dene areas where motion should be detected • Exclude windows — d[...]

  • Página 32

    AXIS P5512 PTZ Dome Network Camera Detectors To exclude parts of the include window, select the Congure Excluded Windows and position the exclude window within the include window. To delete an include or exclude window, select the window in the list of windows and click Del . Motion Detection Parameters The parameters controlling motion detectio[...]

  • Página 33

    AXIS P5512 PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications,[...]

  • Página 34

    AXIS P5512 PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 34[...]

  • Página 35

    AXIS P5512 PTZ Dome Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions include: • Ap[...]

  • Página 36

    AXIS P5512 PTZ Dome Network Camera Events - System Ready – Trigger the rule when the product has been started and all services are running. This can for example be used to send a notication when the product restarts. • Time - Recurrence – Trigger the rule periodically. See Recurrences, on page 38 . This can for example be used to upload an[...]

  • Página 37

    AXIS P5512 PTZ Dome Network Camera Events To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activ[...]

  • Página 38

    AXIS P5512 PTZ Dome Network Camera Events Setting Up an Email Recipient Email recipients can be congured by selecting one of the listed email providers, or by specifying the SMTP server, port and authentication used by, for example, a corporate email server. Note Some email providers have security lters that prevent users from receiving or vi[...]

  • Página 39

    AXIS P5512 PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 39 . • To set up action rules, see page 36 . • To access recordings, see Recording List, on page 39 . • To congure camera controlled storage,[...]

  • Página 40

    AXIS P5512 PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button[...]

  • Página 41

    AXIS P5512 PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybod[...]

  • Página 42

    AXIS P5512 PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desir[...]

  • Página 43

    AXIS P5512 PTZ Dome Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2. Go [...]

  • Página 44

    AXIS P5512 PTZ Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address[...]

  • Página 45

    AXIS P5512 PTZ Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting pow[...]

  • Página 46

    AXIS P5512 PTZ Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.myco[...]

  • Página 47

    AXIS P5512 PTZ Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router. The router must also support UPnP TM . • The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home rewall” but[...]

  • Página 48

    AXIS P5512 PTZ Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups. The Axis product can be congured to support SNMP on the System Options > N[...]

  • Página 49

    AXIS P5512 PTZ Dome Network Camera System Options Storage SD Card The SD/SDHC memory card (not included) is managed on the System Options > Storage > SD Card page. The settings under Storage Device are used to identify and monitor the status of the SD card, and to unmount the SD card before removal. Mounting is done automatically when a card [...]

  • Página 50

    AXIS P5512 PTZ Dome Network Camera System Options Note A multi-connector cable (available from Axis) is required when connecting I/O devices to the Axis product. See Multi-Connector Cable (sold separately), on page 53 . Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance . C[...]

  • Página 51

    AXIS P5512 PTZ Dome Network Camera System Options Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support. Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging information.[...]

  • Página 52

    AXIS P5512 PTZ Dome Network Camera System Options 2. Release the restart button but continue to hold down the control button for about 15–30 seconds until the status LED indicator ashes amber. 3. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default sett[...]

  • Página 53

    AXIS P5512 PTZ Dome Network Camera Multi-Connector Cable (sold separately) Multi-Connector Cable (sold separately) When connecting external equipment to the Axis product, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating. The multi-connector cable can be purchased from your Axis reseller. Conne[...]

  • Página 54

    AXIS P5512 PTZ Dome Network Camera Multi-Connector Cable (sold separately) 3. 3 V max 250 mA 1 2 A B Connection diagram A I/O congured as input B I/O congured as output I/O connector 1 2 3 4 5 6 DC power input AC power input 54[...]

  • Página 55

    AXIS P5512 PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular proble[...]

  • Página 56

    AXIS P5512 PTZ Dome Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s lab[...]

  • Página 57

    AXIS P5512 PTZ Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the DNS n[...]

  • Página 58

    AXIS P5512 PTZ Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 61 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.26[...]

  • Página 59

    AXIS P5512 PTZ Dome Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS P5512 50HZ AXIS P5512 60HZ Image sensor 1/4” CCD Lens Varifocal f=3.8 - 46 mm, F1.6 - 2.7, autofocus, automatic day/night Horizontal angle of view: 51.6° - 4.4° Minimum illumination Color: 1.0 lux at 30 IRE F1.6[...]

  • Página 60

    AXIS P5512 PTZ Dome Network Camera Technical Specications Function/group Item Specications Security Password protection, IP address ltering, IEEE 802.1X* network access control, HTTPS* encryption, digest authentication, user access log. *This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. Network[...]

  • Página 61

    AXIS P5512 PTZ Dome Network Camera Technical Specications Function/group Item Specications EN 55024 EN 61000-6-1 EN 61000-6-2 FCC Part 15 Subpart B Class B ICES-003 Class B VCCI Class B C-tick AS/NZS CISPR22 Class B KCC KN22 Class B, KN24 EN 60950-1 IEC 60529 IP51 IEC 60068-2 IEC 60721-4-3 Class 3K3, 3M3 Weight Camera: 1.1 kg (2.4 lb) Camera [...]

  • Página 62

    User Manual Ver. M4.4 AXIS P5512 PTZ Dome Network Camera Date: October 2013 © Axis Communications AB, 2013 Part No. 54224[...]