Axis Communications Q1615-E manual

AXIS Q16 15-E Network Camera User Manual[...]

About this Document This manual is intended for administrators and users of the AXIS Q16 15-E Network Camera, and is applicable to rmware 5.5 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based syst[...]

be connected using a shielded network cable (STP) that is properly grounded. Japan こ の 装 置 は 、 ク ラ ス B 情 報 技 術 装 置 で す 。 こ の 装 置 は 、 家 庭 環 境 で使 用 す る こ と を 目 的 と し て い ま す が 、 この 装 置 が ラ ジ オ やテ レ ビ ジ ョ ン 受 信 機 に 近 接 [...]

AXIS Q1615-E Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS Q1615-E Network Camera T able of Contents P orts & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q1615-E Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1 5 16 1. Status LED indicator 2. Zoom puller 3. Lock screw for focus ring 4. Focus ring 5. I/O connector 6. Iris connector 7. P ower connector * 8. P ower LED indicator 9. Network LED indicator 1 0. RS485/RS422 connector 1 1. Network connector (P oE) 1[...]

AXIS Q1615-E Network Camera Hardware Overview 1 15 1 4 13 1 2 11 10 2 3 4 5 6 7 8 9 1. Sunshield adjustment screw (2x) 2. Sunshield 3. Product number (P/N) & Serial number (S/N). The serial number may be required during installation. 4. Top Cover 5. De-humidifying membrane. Do not remove! 6. Network camera 7. Safety wire tab 8. Cable holes with[...]

AXIS Q1615-E Network Camera Hardware Overview 2. Bottom cover 3. Bottom cover screws (4x) 4. Bracket adjustment screw 5. Wall mount Connectors and Buttons For technical specications, see page 65 . Network Connector RJ45 Ethernet connector with P ower over Ethernet (P oE). NO NO NO TICE TICE TICE Due to local regulations or the environmental and [...]

AXIS Q1615-E Network Camera Hardware Overview Note For SD card recommendations see www .axis.com Control Button The control button is used for: • Resetting the product to factory default settings. See page 60 . • Connecting to an AXIS Video Hosting System service. See page 53 . T o connect, press and hold the button for about 3 seconds until th[...]

AXIS Q1615-E Network Camera Hardware Overview LED Color Indication Green Normal operation. Housing (fan and heater) Flashing green Single ash: Heater error Double ash: Fan error Triple ash: General error Alarm events will be triggered through the camera’s input port. Contact your Axis reseller for information about spare parts and troubl[...]

AXIS Q1615-E Network Camera Hardware Overview 2. Unscrew the standard lens. 3. Attach and screw on the new lens. To change the iris conguration: 1. Go to Setup > Video and Audio > Camera Settings . Iris conguration shows the current congured iris type. 2. Click Edit . 3. Select the installed iris lens from the drop-down list and clic[...]

AXIS Q1615-E Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See T[...]

AXIS Q1615-E Network Camera Access the Product To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext T ransfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers. The HTTPS certicate ensures encrypted exchang[...]

AXIS Q1615-E Network Camera Access the Product Select a stream prole for the Live View page from the Stream Prole drop-down list. For information about how to congure stream proles, see page 23 . Click Pulse to activate the product’s output port for a dened period of time. For information about how to enable and congure output b[...]

AXIS Q1615-E Network Camera Access the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specied in the AMC Control P anel. Click the View Full Screen button and the v[...]

AXIS Q1615-E Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-dened buttons can also appear in the Control panel. See Controls on page 36 . To view a specic view area or preset position, select it from the Source list. Focus bar – Click on a position on [...]

AXIS Q1615-E Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream p[...]

AXIS Q1615-E Network Camera Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows Control [...]

AXIS Q1615-E Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The Live View pa[...]

AXIS Q1615-E Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all setti[...]

AXIS Q1615-E Network Camera Set Up the Product Focus Assistant Note • The view in front of the camera should not be changed during focus adjustment (steps 5 and 6). If the camera is moved, or if a nger or other object is placed in front of the lens, steps 3 - 7 will have to be repeated. • If movements in front of the camera cannot be avoided[...]

AXIS Q1615-E Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 22 . • Stream proles. See page 23 . • Camera settings. See page 24 . • View areas. See page 27 . • Overlay image. See page 28 . ?[...]

AXIS Q1615-E Network Camera Video and Audio • Maximum frame rate . To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively , the frame rate can be set as Unlimited , which means the Axis product always delivers the highest frame rate possible under the current conditions. • Overlay set[...]

AXIS Q1615-E Network Camera Video and Audio • When setting up recording using action rules. See Events on page 43 . • When setting up continuous recording. See Continuous Recording on page 46 . • In the Live View page – select the stream prole from the Stream prole drop-down list. For quick setup, use one of the predened stream pro[...]

AXIS Q1615-E Network Camera Video and Audio View Area View area. See page 27 . Image Appearance Increasing the Color level increases the color saturation. The value 1 00 gives maximum color saturation. The value 0 gives a black and white image. The image Brightness can be adjusted in the range 0–1 00, where a higher value produces a brighter imag[...]

AXIS Q1615-E Network Camera Video and Audio Important Use WDR in combination with automatic exposure control. Other exposure settings could give undesirable results. Exposure Settings Congure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth considerations. Exposure value - Click in th[...]

AXIS Q1615-E Network Camera Video and Audio If storage space or bandwidth is limited, try using a lower gain. This will reduce image noise and produce smaller image les. Iris conguration Iris conguration shows the current congured iris type. Do not change the iris conguration unless the lens has been changed, see Replace the Lens on [...]

AXIS Q1615-E Network Camera Video and Audio To modify a view area, select the view area in the list and modify the settings as required. Click Save . To remove a view area, select the view area and click Remove . Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specic part of the full vi[...]

AXIS Q1615-E Network Camera Video and Audio - To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color . Example: T o make white transparent, enter #FFFFFF . - To scale the image automatically , select Scale with resolution . The image will be scaled down to t the resolution used[...]

AXIS Q1615-E Network Camera Video and Audio Privacy Mask A privacy mask is a user-dened area that prevent users from viewing parts of the monitored area. Privacy masks appear as blocks of solid color or blurred image elements and are applied on the video stream. Privacy masks cannot be bypassed using the VAPIX® application programming interface[...]

AXIS Q1615-E Network Camera Video and Audio Simplex — Network Camera speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product. T o transmit audio using the Live View page, the T alk and Microphone buttons must both be active, see AMC Audio Controls on page 15 . Simplex — Netwo[...]

AXIS Q1615-E Network Camera Video and Audio Note If recording audio to edge storage, such as an SD card or network share, use AAC encoding. The Sample rate denes the number of times per second the sound is sampled. A higher sample rate will provide better audio quality , but also requires a greater bandwidth. Set the required Bit rate depending [...]

AXIS Q1615-E Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 23 . • Default Viewer for Browser . See page 33 . • Viewer Settings. See page [...]

AXIS Q1615-E Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordings are saved t[...]

AXIS Q1615-E Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area or if a PTZ driver has been uploaded. For more information on view areas, see View Area on page 27 . For more information on how to upload a driver , see . T o switch between the two [...]

AXIS Q1615-E Network Camera PTZ (Pan Tilt Zoom) 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save . To modify or remove guard tours, go to PTZ > Guard T our , select the guard tour in the Guard T our List and cli[...]

AXIS Q1615-E Network Camera PTZ (Pan Tilt Zoom) Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer group, cookies must be enabled on the client. 37[...]

AXIS Q1615-E Network Camera Detectors Detectors Camera T ampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera T ampering . 2. Set[...]

AXIS Q1615-E Network Camera Detectors To control the number of motion detection alarms, the parameters Object Size , History and Sensitivity can be adjusted. See Motion Detection P arameters on page 39 . Once motion detection windows are congured, the Axis product can be congured to perform actions when motion is detected. P ossible actions i[...]

AXIS Q1615-E Network Camera Detectors Recommended values 5–15% 60–90% 75–95% Default values 15% 90% 90% Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitori[...]

AXIS Q1615-E Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downlo[...]

AXIS Q1615-E Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 42[...]

AXIS Q1615-E Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action rule. [...]

AXIS Q1615-E Network Camera Events For more information, see the online help . Add Recipients The product can send media les and messages to notify users about events. Before the product can send media les or notication messages, you must dene one ore more recipients. To add a recipient: 1. Go to Events > Recipients and click Add . 2[...]

AXIS Q1615-E Network Camera Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour . To set up a recurrence: 1. Go to Events > Recurrences [...]

AXIS Q1615-E Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 46 . • To set up action rules, see page 43 . • To access recordings, see Recording List on page 46 . • To congure camera controlled storage, see Sto[...]

AXIS Q1615-E Network Camera Recordings 5. Click Save to save and start the recording. 47[...]

AXIS Q1615-E Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button. Sele[...]

AXIS Q1615-E Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may a[...]

AXIS Q1615-E Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired pr[...]

AXIS Q1615-E Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2. Go to Setu[...]

AXIS Q1615-E Network Camera System Options Network Basic T CP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address auto[...]

AXIS Q1615-E Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power . 5.[...]

AXIS Q1615-E Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.mycompany.c[...]

AXIS Q1615-E Network Camera System Options Note • For NA T traversal to work, this must be supported by the router . The router must also support UPnP TM . • The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home rewall” but the [...]

AXIS Q1615-E Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups. AXIS Video MIB (Management Information Base) for video hardware can be used to monitor[...]

AXIS Q1615-E Network Camera System Options Bonjour The Axis product includes support for Bonjour . Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TICE TICE To pr[...]

AXIS Q1615-E Network Camera System Options P orts & Devices I/O P orts The Axis product provides two congurable input and output ports for connection of external devices. For information about how to connect external devices, see Connectors on page 68 . The I/O ports are congured under System Options > Ports & Devices > I/O Port[...]

AXIS Q1615-E Network Camera System Options • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settin[...]

AXIS Q1615-E Network Camera System Options Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor , go to System Options > Advanced > Scripting . If a script causes problems, reset the product to[...]

AXIS Q1615-E Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The cur[...]

AXIS Q1615-E Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the insta[...]

AXIS Q1615-E Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the client Check [...]

AXIS Q1615-E Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support . Check that the correct Audio Input source is selected un[...]

AXIS Q1615-E Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q16 15-E: 2 MP/HD TV 1 080p resolution, outdoor Image sensor Progressive scan RGB CMOS 1/2.8” Lens P-Iris, IR corrected, varifocal, CS-mount, support for DC-iris lens, megapixel resolution 2.8 - 8 mm, F1.3 Horizontal a[...]

AXIS Q1615-E Network Camera T echnical Specifications Function/group Item Specications Audio streaming Two-way , full duplex Audio compression AAC LC 8/16/32 kHz, 8-128 kbit/s G.7 1 1 PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Congurable bit rate Audio input Audio Input: 3.5 mm jack for: mic/line in. Max 80 mVpp for microph[...]

AXIS Q1615-E Network Camera T echnical Specifications Function/group Item Specications Video access from web browser Camera live view Video recording to le (ASF) Customizable HTML pages Windows Vista, XP , Windows 7, and Server 2008 DirectX 9c or higher For other operating systems and browers see www .axis.com/techsup Built-in aids in softwa[...]

AXIS Q1615-E Network Camera T echnical Specifications Function/group Item Specications AXIS Camera Station and video management software from Axis’ Application Development P artners Warranty Axis 3-year warranty and AXIS Extended W arranty option, see www .axis.com/warranty Connectors I/O connector 4–pin terminal block for: • 0 V DC (-) ?[...]

AXIS Q1615-E Network Camera T echnical Specifications Audio Connector 3.5 mm audio connectors (stereo) 1 2 3 1 Tip 2 Ring 3 Sleeve Audio Input Microphone/Line in Balanced Microphone Hot (+) In/Unbalance Microphone In/Line In Balanced Microphone Cold (-) In Ground Audio Output Line out (mono) Ground RS485/422 Connector Two 2-pin terminal blocks for[...]

AXIS Q1615-E Network Camera T echnical Specifications • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. 7 0[...]

User Manual V er . M2.8 AXIS Q16 15-E Network Camera Date: June 20 14 © Axis Communications AB, 20 14 P art No. 55575[...]