Axis Communications Q6115-E PTZ manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Axis Communications Q6115-E PTZ. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Axis Communications Q6115-E PTZ o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Axis Communications Q6115-E PTZ se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Axis Communications Q6115-E PTZ, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Axis Communications Q6115-E PTZ debe contener:
- información acerca de las especificaciones técnicas del dispositivo Axis Communications Q6115-E PTZ
- nombre de fabricante y año de fabricación del dispositivo Axis Communications Q6115-E PTZ
- condiciones de uso, configuración y mantenimiento del dispositivo Axis Communications Q6115-E PTZ
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Axis Communications Q6115-E PTZ no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Axis Communications Q6115-E PTZ y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Axis Communications en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Axis Communications Q6115-E PTZ, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Axis Communications Q6115-E PTZ, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Axis Communications Q6115-E PTZ. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    AXIS Q6 1 15-E PTZ Dome Network Camera User Manual[...]

  • Página 2

    About this Document This manual is intended for administrators and users of the AXIS Q6 1 15–E PTZ Dome Network Camera, and is applicable to rmware 5.65 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Lin[...]

  • Página 3

    Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. Battery Low battery power affects the operation of the RT C, causing it to reset at every power-up. When the battery needs re[...]

  • Página 4

    AXIS Q6115-E PTZ Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Página 5

    AXIS Q6115-E PTZ Dome Network Camera T able of Contents Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 55 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Página 6

    AXIS Q6115-E PTZ Dome Network Camera Hardware Overview Hardware Overview NO NO NO TICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. 1 3 4 9 5 6 8 7 2 1. Hook for safety wire 2. Network connector (High P oE) 3. Ground screw 4. Unit holder (3x) 5. P art number (P/N) & Serial number (S/N) 6. P ower b[...]

  • Página 7

    AXIS Q6115-E PTZ Dome Network Camera Hardware Overview Connectors and Buttons For technical specications, see page 59 . Network Connector RJ45 Push-pull Connector (IP66) with High P ower over Ethernet (High P oE). NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the[...]

  • Página 8

    AXIS Q6115-E PTZ Dome Network Camera Hardware Overview Midspan LED Indicators LED Color Indication Off P ower off Orange P ower on Green A remote terminal is connected Orange, ashing Non-standard powered device is connected to the port terminal P ort Green, ashing P ort was powered at four pairs. Then port was overloaded/shorted/under load. 8[...]

  • Página 9

    AXIS Q6115-E PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® • Chrome TM or Firefox ® w[...]

  • Página 10

    AXIS Q6115-E PTZ Dome Network Camera Access the Product Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is accessed for the rst time. To prevent network eavesdropping, the root password can be [...]

  • Página 11

    AXIS Q6115-E PTZ Dome Network Camera Access the Product Manual T rigger The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and conguration. To congure the manual trigger: 1. Go to Setup > Events . 2. Click Add to add a new [...]

  • Página 12

    AXIS Q6115-E PTZ Dome Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-dened buttons can also appear in the Control panel. See Controls on page 28 . Select a recorded tour and click to play a previously recorded tour and click to stop. See Tour Recording on p[...]

  • Página 13

    AXIS Q6115-E PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other[...]

  • Página 14

    AXIS Q6115-E PTZ Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Control [...]

  • Página 15

    AXIS Q6115-E PTZ Dome Network Camera Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 15[...]

  • Página 16

    AXIS Q6115-E PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. T o open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to[...]

  • Página 17

    AXIS Q6115-E PTZ Dome Network Camera Set Up the Product Video It is possible to congure the following video features in your Axis product: • Video stream. See page 17 . • Stream proles. See page 18 . • Camera settings. See page 19 . • Overlay image. See page 20 . • Privacy mask. See page 22 . Set Up Video Streams To set up the produ[...]

  • Página 18

    AXIS Q6115-E PTZ Dome Network Camera Set Up the Product H.264 H.264, also known as MPEG-4 P art 1 0/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain th[...]

  • Página 19

    AXIS Q6115-E PTZ Dome Network Camera Set Up the Product To create a new prole or modify an existing prole, go to Setup > Video > Stream Proles . To select a default stream prole for the Live View page, go to Setup > Live View Cong . Camera Settings The Video > Camera Settings page provides access to advanced image setting[...]

  • Página 20

    AXIS Q6115-E PTZ Dome Network Camera Set Up the Product Exposure Settings Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default setting and it can be used in most situations. The shutter speed is automatically set to produce optimum image quality . Use Manual if you have special requirements for th[...]

  • Página 21

    AXIS Q6115-E PTZ Dome Network Camera Set Up the Product Note To enable overlays: 1. Go to Video > Video Stream and select the Image tab . 2. T o include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image . 3. T o include date and time, select Includ[...]

  • Página 22

    AXIS Q6115-E PTZ Dome Network Camera Set Up the Product 2. Select the image to use from the Use overlay image list and click Save . To display the overlay image: 1. Go to Video > Video Stream and select the Image tab . 2. Under Overlay Settings , select Include overlay image at the coordinates . 3. T o control the image’s position, enter the X[...]

  • Página 23

    AXIS Q6115-E PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 18 . • Default Viewer for Browser . See page 23 . • Viewer Settings. [...]

  • Página 24

    AXIS Q6115-E PTZ Dome Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be used to run[...]

  • Página 25

    AXIS Q6115-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position • Focus position (manual or automatic) • Iris pos[...]

  • Página 26

    AXIS Q6115-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 3. Click Save . 90° - 90° - 180°/ 180° 0° 90° - 90° - 180°/ 180° 0° A B B A 1 2 Top view A P an limit start B Pan limit end Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will, depending on co[...]

  • Página 27

    AXIS Q6115-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 8. Specify the View Order or select the Random view order option. 9. Click Save . To modify or remove guard tours, go to PTZ > Guard T our , select the guard tour in the Guard T our List and click Modify/Remove . Note For products that support Limited Guard Tour , the product has a xed [...]

  • Página 28

    AXIS Q6115-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Advanced Limits Dene the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Near focus limit is used to prevent the camera from autofocusing on objects close to the camera. This way ,[...]

  • Página 29

    AXIS Q6115-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) • Focus control • Iris control To disable specic controls, deselect the options under Enable/Disable controls . Control Queue Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer group, cookies must be enabled [...]

  • Página 30

    AXIS Q6115-E PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object or if the product is tampered with. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send a[...]

  • Página 31

    AXIS Q6115-E PTZ Dome Network Camera Detectors P arameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (1 00%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection fo[...]

  • Página 32

    AXIS Q6115-E PTZ Dome Network Camera Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www .axis.com/applications Note • Several applicati[...]

  • Página 33

    AXIS Q6115-E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 33[...]

  • Página 34

    AXIS Q6115-E PTZ Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an acti[...]

  • Página 35

    AXIS Q6115-E PTZ Dome Network Camera Events - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notications. - Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 30 . - Shock Detection – T rigger the rule when the[...]

  • Página 36

    AXIS Q6115-E PTZ Dome Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut lter on) or night mode (IR cut lter off). • Overlay T ext – Display an overlay text. See Use Overlay T ext in an Action Rule on page 22 . • PTZ Control - Autotracking – Start autotracking. See Autotracking [...]

  • Página 37

    AXIS Q6115-E PTZ Dome Network Camera Events HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperT ext Transfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate. If there is a proxy between the Axis[...]

  • Página 38

    AXIS Q6115-E PTZ Dome Network Camera Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour . To set up a recurrence: 1. Go to Events > Rec[...]

  • Página 39

    AXIS Q6115-E PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 40 . • To set up action rules, see page 34 . • To access recordings, see Find Recordings on page 39 . • To play recordings, see Play Recording[...]

  • Página 40

    AXIS Q6115-E PTZ Dome Network Camera Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. T o reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters. See also Find Recordings on page 39 . 3. Select the recording and click Play . The recor[...]

  • Página 41

    AXIS Q6115-E PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language but[...]

  • Página 42

    AXIS Q6115-E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anyb[...]

  • Página 43

    AXIS Q6115-E PTZ Dome Network Camera System Options To enable HTTPS on the Axis product: 1. Go to System Options > Security > HTTPS 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different u[...]

  • Página 44

    AXIS Q6115-E PTZ Dome Network Camera System Options Note Installed certicates, except preinstalled CA certicates, will be deleted if the product is reset to factory default. Preinstalled CA certicates that have been deleted will be reinstalled. A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A se[...]

  • Página 45

    AXIS Q6115-E PTZ Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP addr[...]

  • Página 46

    AXIS Q6115-E PTZ Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting p[...]

  • Página 47

    AXIS Q6115-E PTZ Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.my[...]

  • Página 48

    AXIS Q6115-E PTZ Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NA T router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a software [...]

  • Página 49

    AXIS Q6115-E PTZ Dome Network Camera System Options AXIS Video MIB (Management Information Base) for video hardware can be used to monitor Axis-specic, hardware-related issues that may need administrative attention. For more information about AXIS Video MIB and to download MIB les, go to www .axis.com/techsup To enable and congure SNMP in [...]

  • Página 50

    AXIS Q6115-E PTZ Dome Network Camera System Options Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should be unmounted before removal. Note For SD card recommendations see www .axis.com The Axis product supports SD/SDHC/SDXC cards. The followin[...]

  • Página 51

    AXIS Q6115-E PTZ Dome Network Camera System Options Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. To enable automatic formatting, follow these steps: 1. Open the Axis product’s webpages and go to Setup > System Options > Storage .[...]

  • Página 52

    AXIS Q6115-E PTZ Dome Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report. Click Restore to reset most settings to the factory default values. The following settings are not a[...]

  • Página 53

    AXIS Q6115-E PTZ Dome Network Camera System Options P arameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support. Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging informati[...]

  • Página 54

    AXIS Q6115-E PTZ Dome Network Camera System Options 4. The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90 5. Using the installation and management software tools, assign an IP address, set the password and access the video str[...]

  • Página 55

    AXIS Q6115-E PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem[...]

  • Página 56

    AXIS Q6115-E PTZ Dome Network Camera Troubleshooting The IP address is being used by another device Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window , type ping and the IP address of the product): • If you receive: Reply from <IP address>: bytes=32; time=10... this means that the IP address may alr[...]

  • Página 57

    AXIS Q6115-E PTZ Dome Network Camera Troubleshooting P oor rendering of H.264 images Ensure that your graphics card is using the latest driver . The latest drivers can usually be downloaded from the manufacturer’s website. Color saturation is different in H.264 and Motion JPEG Modify the settings for your graphics adapter . Refer to the adapter?[...]

  • Página 58

    AXIS Q6115-E PTZ Dome Network Camera Troubleshooting Product moves too slow High torque mode P ositioning errors may occur due to unforeseen physical obstacles such as ice or heavy vibrations. In such cases the product will switch to a high torque mode and correct the position with more power at lower speed. The product will automatically return to[...]

  • Página 59

    AXIS Q6115-E PTZ Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q6 1 15-E: HD TV, 1 080p, PTZ, Outdoor , Indoor Image sensor 1/3” Progressive scan CMOS Lens 4.4-132 mm, F1.4 - 4.6, autofocus, autoiris, Horizontal angle of view: 63.4˚ - 2.3˚ V ertical angle of view: 37.3?[...]

  • Página 60

    AXIS Q6115-E PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform (ACAP); specications at www .axis.com AXIS Video Hosting System (A VHS) with One-Click Camera Connection. ONVIF Prole S;[...]

  • Página 61

    AXIS Q6115-E PTZ Dome Network Camera T echnical Specifications Function/group Item Specications KCC KN22 Class A, KN24 IEC/EN/UL 60950-22 IEC/EN 60529 IEC/EN 62262 IK08 IP66 NEMA 250 T ype 4X IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-6, IEC 60068-2-14, IEC 60068-2-27, IEC 60068-2-78 ISO4892-2 Midspan: EN 60950-1, GS, UL, cUL, CE, FCC, VCCI, CB,[...]

  • Página 62

    User Manual V er . M2.2 AXIS Q6 1 15-E PTZ Dome Network Camera Date: July 20 15 © Axis Communications AB, 20 15 P art No. 5934 1[...]