Axis Communications Q7424R manual

AXIS Q7424–R Mk II Video Encoder User Manual[...]

About this Document This manual is intended for administrators and users of AXIS Q7424–R Mk II Video Encoder , and is applicable to rmware 5.50 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based [...]

서 사 용하 는 것을 목적 으로 하며 , 모든 지역 에서 사 용 할 수 있 습 니 다 . 적 절히 접 지 된 STP (shielded twisted p air) 케이 블 을 사 용하 여 제품 을 연 결 하 십 시 오. Safety This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If its connecting cables are ro[...]

AXIS Q7424–R Mk II Video Encoder Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury . CAUTION Indicates a hazardous situation which, if not[...]

AXIS Q7424–R Mk II Video Encoder T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q7424–R Mk II Video Encoder T able of Contents Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS Q7424–R Mk II Video Encoder Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 1 1 1 2 1 3 1 LED indicator power 2 LED indicator status 3 LED indicator network 4 Mounting holes 5 Video input connectors 6 SD memory card slot 7 I/O connector 8 Audio connectors 9 SFP connector 1 0 RS485/RS422 connector 1 1 Control button 12 P ower connect[...]

AXIS Q7424–R Mk II Video Encoder Hardware Overview The unit can only use one Network interface, either an SFP module or RJ45 connector . SFP module has higher priority than the RJ45 connector . NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be int[...]

AXIS Q7424–R Mk II Video Encoder Hardware Overview • Connecting to an AXIS Video Hosting System service. See page 48 . T o connect, press and hold the button for about 3 seconds until the Status LED ashes green. • Connecting to AXIS Internet Dynamic DNS Service. See page 48 . T o connect, press and hold the button for about 3 seconds. LED [...]

AXIS Q7424–R Mk II Video Encoder Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® and • Chrome TM or Firefox ®[...]

AXIS Q7424–R Mk II Video Encoder Access the Product For more information, see NAT traversal (port mapping) for IPv4 on page 49 . See also AXIS Internet Dynamic DNS Service at www .axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www .axis.com/techsup Set the Root P assword To access the Axis product, you mus[...]

AXIS Q7424–R Mk II Video Encoder Access the Product Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Cong > Action Buttons . The Audio clip drop-down list allows you to play an audio clip from the Liv[...]

AXIS Q7424–R Mk II Video Encoder Access the Product Speaker button — Click to turn the speakers on or off. Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode , the Microphone and T alk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the [...]

AXIS Q7424–R Mk II Video Encoder Access the Product Important In an environment with varying light conditions it is recommended to use the Brightness bar instead of the Iris bar to adjust image brightness since changing the brightness level will not disable auto iris (automatic exposure). The PTZ controls can be disabled under PTZ > Advanced &[...]

AXIS Q7424–R Mk II Video Encoder Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available s[...]

AXIS Q7424–R Mk II Video Encoder Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows [...]

AXIS Q7424–R Mk II Video Encoder Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The Live [...]

AXIS Q7424–R Mk II Video Encoder Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to al[...]

AXIS Q7424–R Mk II Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 19 . • Stream proles. See page 20 . • Camera settings. See page 2 1 . • Overlay image. See page 2 1 . • Privacy mask. See [...]

AXIS Q7424–R Mk II Video Encoder Video and Audio H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the di[...]

AXIS Q7424–R Mk II Video Encoder Video and Audio For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If required, the predened stream proles can be modied and new customized stream proles can be created. To create a new prole or modify an existing p[...]

AXIS Q7424–R Mk II Video Encoder Video and Audio To enable overlays: 1. Go to Video & Audio > Video Stream and select the Image tab . 2. T o include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image . 3. T o include date and time, select Incl[...]

AXIS Q7424–R Mk II Video Encoder Video and Audio 2. Select the image to use from the Use overlay image list and click Save . To display the overlay image: 1. Go to Video & Audio > Video Stream and select the Image tab . 2. Under Overlay Settings , select Include overlay image at the coordinates . 3. T o control the image’s position, ente[...]

AXIS Q7424–R Mk II Video Encoder Video and Audio Note Privacy mask is not available for the quad stream. However , privacy masks congured on each channel will be displayed in the quad. Set Up Audio To change the product’s audio settings, go to Video & Audio > Audio Settings . To include an audio stream in a video stream, go to Video &[...]

AXIS Q7424–R Mk II Video Encoder Video and Audio • G726 is an unlicensed speech codec that is most commonly used within the security industry . Note If recording audio to edge storage, such as an SD card or network share, use AAC encoding. The Sample rate denes the number of times per second the sound is sampled. A higher sample rate will pr[...]

AXIS Q7424–R Mk II Video Encoder Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 20 . • Default Viewer for Browser . See page 26 . • Viewer Settings. Se[...]

AXIS Q7424–R Mk II Video Encoder Configure the Live View Page • H.264 decoder installation . The administrator can disable installation of the H.264 decoder included with AXIS Media Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your Axis reseller . • Select Show crosshair i[...]

AXIS Q7424–R Mk II Video Encoder PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position • Focus position (manual or automatic) • Iris posit[...]

AXIS Q7424–R Mk II Video Encoder PTZ (Pan Tilt Zoom) 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the Move Speed . 6. Specify the View Time in seconds or minutes. 7. Specify the View Order or select the Random view order option. 8. Click Save . To modify[...]

AXIS Q7424–R Mk II Video Encoder PTZ (Pan Tilt Zoom) Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement. Install PTZ Driver This Axis product supports several PTZ devices. Please see www .axis.com for a complete lis[...]

AXIS Q7424–R Mk II Video Encoder Detectors Detectors Camera T ampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera T ampering . 2[...]

AXIS Q7424–R Mk II Video Encoder Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Motion D[...]

AXIS Q7424–R Mk II Video Encoder Detectors Note • T o trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • T o avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high[...]

AXIS Q7424–R Mk II Video Encoder Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications,[...]

AXIS Q7424–R Mk II Video Encoder Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 35[...]

AXIS Q7424–R Mk II Video Encoder Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action[...]

AXIS Q7424–R Mk II Video Encoder Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 34 . • Detectors - Audio Detection – Trigger the rule when audio is detected. See Audio Detection on p[...]

AXIS Q7424–R Mk II Video Encoder Events - System Ready – T rigger the rule when the product has been started and all services are running. This can for example be used to send a notication when the product restarts. • Time - Recurrence – Trigger the rule periodically . See Set Up Recurrences on page 40 . This can for example be used to u[...]

AXIS Q7424–R Mk II Video Encoder Events Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses. FTP Send Images Send Video Clip HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer usin[...]

AXIS Q7424–R Mk II Video Encoder Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below . To create a new schedule: 1. Go to Events > Schedules and[...]

AXIS Q7424–R Mk II Video Encoder Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 4 1 . • To set up action rules, see page 36 . • To access recordings, see Recording List on page 4 1 . • To congure camera controlled storage[...]

AXIS Q7424–R Mk II Video Encoder Recordings 5. Click Save to save and start the recording. 42[...]

AXIS Q7424–R Mk II Video Encoder Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language butto[...]

AXIS Q7424–R Mk II Video Encoder System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybod[...]

AXIS Q7424–R Mk II Video Encoder System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the des[...]

AXIS Q7424–R Mk II Video Encoder System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained. To install a self-signed certicate: 1. Go to Setup > System Options > Security [...]

AXIS Q7424–R Mk II Video Encoder System Options Network Basic T CP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP addre[...]

AXIS Q7424–R Mk II Video Encoder System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting pow[...]

AXIS Q7424–R Mk II Video Encoder System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.myco[...]

AXIS Q7424–R Mk II Video Encoder System Options Note • For NA T traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NA T router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a software s[...]

AXIS Q7424–R Mk II Video Encoder System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups. To enable and congure SNMP in the Axis product, go to the System Options >[...]

AXIS Q7424–R Mk II Video Encoder System Options Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should be unmounted before removal. Note For SD card recommendations see www .axis.com The Axis product supports SD/SDHC/SDXC cards. The following SD card le systems are supported: • ext4 — recommended due to its [...]

AXIS Q7424–R Mk II Video Encoder System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card . 4. Click Format and select the desired le system. 5. Click OK to start formatting the card. Network Share Network share allows you to add network [...]

AXIS Q7424–R Mk II Video Encoder System Options Select the desired P ort T ype from the drop-down list. For more information, see the online help . P ort Status The list on the System Options > P orts & Devices > Port Status page shows the status of the product’s input and output ports. Maintenance The Axis product provides several ma[...]

AXIS Q7424–R Mk II Video Encoder System Options System Log - Provides information about system events. Access Log - Lists all failed attempts to access the product. The Access Log can also be congured to list all connections to the product (see below). Server Report - Provides information about the product status in a pop-up window . The Acces[...]

AXIS Q7424–R Mk II Video Encoder System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values. Note The installation and management software tools are available on the CD supplied with the[...]

AXIS Q7424–R Mk II Video Encoder Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. [...]

AXIS Q7424–R Mk II Video Encoder Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try th[...]

AXIS Q7424–R Mk II Video Encoder Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the client[...]

AXIS Q7424–R Mk II Video Encoder Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support . Check that the correct Audio Input source is sele[...]

AXIS Q7424–R Mk II Video Encoder T echnical Specifications T echnical Specifications Function/group Item Specications Video Encoder Model AXIS Q7424–R Mk II (4 channels) Video compression H.264 Main and Baseline Proles (MPEG-4 Part 1 0/A VC) Motion JPEG Resolutions 176 x 120 to 720 x 576 176 x 120 to 1536 x 1 152 for quad view Frame rat[...]

AXIS Q7424–R Mk II Video Encoder T echnical Specifications Function/group Item Specications Application Programming Interface Support for AXIS Video Hosting System (A VHS) with One-Click connection Open API for software integration, including VAPIX® and AXIS Camera Application Platform; specications at www .axis.com Analytics Video motion[...]

AXIS Q7424–R Mk II Video Encoder T echnical Specifications Function/group Item Specications Video management software AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’ Application Development P artners available on www .axis.com/techsup/software Optional accessories AXIS T83 1 0 Video Surveillance Control Boar[...]

AXIS Q7424–R Mk II Video Encoder T echnical Specifications a rated output power limited to ≤ 1 00 W or a rated output current limited to ≤ 5 A. Audio Connector 4-pin terminal block for: • Audio input • Audio output 1 2 3 4 Function Pin Notes Microphone/Line in 1 Microphone or line in (mono) GND 2 Ground Line out 3 Line audio out GND 4 Gr[...]

AXIS Q7424–R Mk II Video Encoder T echnical Specifications Connection Diagrams I/O Connector 1 2 3 A B D S G 1 0 V DC (-) 2 DC output 12 V, max 125 mA 3 Example: push button A I/O congured as input B I/O congured as output P erformance Considerations When setting up your system, it is important to consider how various settings and situatio[...]

User Manual V er . M2.3 AXIS Q7424–R Mk II Video Encoder Date: April 20 15 © Axis Communications AB, 20 15 P art No. 63357[...]