Axis 216FD manual

AXIS 216FD/FD-V/MFD/MFD-V Fixed Dome Network Camera User’s Manual[...]

AXIS COMMUNICATIONS <Product Name> Qui ck User’s Guide About this Document This manual is in tended for admin istrators and users of th e AXIS 216FD/FD-V/MFD/MFD-V Network Camera, and is applicable for software release 4.40 and later. I t includ es instructions for using and managing the camera on your network. Previous experience of networ[...]

AXIS COMMUNICATIONS <Product Name> Qui ck User’s Guide Safety Notice - Ba ttery Re placeme nt The AXIS 216FD/FD-V/MFD/MFD-V uses a 3.0V CR2032 Lithium battery as th e power supply for its internal re al-time clock (RTC). Under normal conditions this battery will last for a minimum of 5 years. Low battery power affects the operation of the R[...]

4 AXIS 216FD/FD-V/MFD/MFD-V Contents Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Description . . . . . .[...]

5 AXIS 216FD/FD-V/MFD/MFD-V RTP / MPEG-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 LED Settings . . . . . . . . . . . . . . . [...]

6 AXIS 216FD/FD-V/MFD/MFD-V - Product overview Product overview This manual applies to the AXIS 216FD, AXIS 216FD-V, AXIS 216MFD, and AXIS 216MFD -V Fixed Dome Network cameras. The information provide d here applies to all four models, except where otherwise indicated . Models AXIS 216FD - Tamper-resistant Fixed Dome Network Camera AXIS 216FD-V - V[...]

7 AXIS 216FD/FD-V/MFD/MFD-V - Product overview Key features • Discreet and compact design, effe ct ive against tampering/vandalization • Megapixel resolution in AXIS 216MFD/M FD-V. More than 3 times better resolu - tion compared to a high -resolution analog camera. • Superior image quality with progressive scan and 30 frames per second in VGA[...]

8 AXIS 216FD/FD-V/MFD/MFD-V - Product overview Overview Microphone - Built-in microphone. This can be disabled by inserting a plug in the 'Audio in' connector. Power Connector - For connection of the PS-H power adapter (included). I/O Connector - The I/O terminal connector provi d es the physical interface to one transistor output, one di[...]

9 AXIS 216FD/FD-V/MFD/MFD-V - Product overview Audio out - Audio output (line level), which can be connected to a public address (PA) system or an active speaker with a built-in am plifier. A pair of headphones can also be attached. A stereo connector must be used for the audio out. Audio in - One 3.5mm input for a mono microphone, or for line-in m[...]

10 AXIS 216FD/FD-V/MFD/MFD-V - Accessing the Camera Accessing the Camera Before accessi ng the camera it must be installed. Please see the installation guide supplied with your product. The camera can be use d with most stan dard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macinto[...]

11 AXIS 216FD/FD-V/MFD/MFD-V - Accessing the Camera Setting the Password 1. When accessing the camera for the first time, the ‘ Configure Root P assword ’ dialog will be displayed on the screen. 2. Enter a password and th en re-enter it, to confirm the spelling. Click OK . 3. The ‘ Enter Network P assword’ dialog will appear . Enter the Use[...]

12 AXIS 216FD/FD-V/MFD/MFD-V - Accessing the Camera Adjusting the image 1. Open the Live View page in the W e b interface and ma k e the following adjustments on the camera: 2. Loosen the locking screw an d tilt adjustment screws. 3. Turn the lens to the desired position. 4. Once satisfied, gently tighten the locking sc rew an d tilt adjustment scr[...]

13 AXIS 216FD/FD-V/MFD/MFD-V - Accessing the Camera The Live View Page Depending on whether or not the Live View page has been customized, the buttons described below may or may not be visible. View size buttons are available for Motion JPEG in 216MFD/MFD-V. Scale the image to an 800 pixel widt h and return the image to full scale. The Video Format[...]

14 AXIS 216FD/FD-V/MFD/MFD-V - Accessing the Camera AMC audio controls There are audio controls for controlling the client computer’s sp eaker output. These controls are only available when audio is enabled, see AXIS Media Control, on page 18 and Audio , on page 23 . Click the Speaker an d Microphone buttons to switch the sound off and on for the[...]

15 AXIS 216FD/FD-V/MFD/M FD -V - Video Streams Video Streams The AXIS 216FD/FD-V/MFD/MFD-V provides seve ral different image and video stream formats. The type to use depends on your requirements and on the properties of your network. The Live View page in the AXIS 216FD/FD-V/MFD/MFD-V provides access to MPEG-4 and Motion JPEG video streams, as wel[...]

16 AXIS 216FD/FD-V/MFD/M FD -V - Video Streams Important! MPEG-4 is licensed technology . The AX IS 2 16FD/FD-V/MFD/MFD-V includes one viewing client license. Installing additional unlicensed copies of the viewing client is prohibited. T o purchase additional licenses, contact your Axis reseller . MPEG-4 clients AXIS Media Control (AMC) The recomme[...]

17 AXIS 216FD/FD-V/MFD/M FD -V - Video Streams The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to each and every in dividual image containe d in the stream. The recommended method of accessing Moti on JPEG live video from the AXIS 216FD/FD-V/MFD/MFD-V is to use the AXIS Me dia Control ([...]

18 AXIS 216FD/FD-V/MFD/MFD-V - Configuration Configuration This section describes how to configure the ca mera, and is intended for product Administrators, who have unrestricted access to all the Setup tools, and Operators , who have access to the settings for Video & Imag e, Audio, Live View Config and Event Configuration. The camera is config[...]

19 AXIS 216FD/FD-V/MFD/MFD-V - Configuration Video & Image settings Image Appearance Use these settings to change the image as re quired. The image can be rotated, the image resolution and compression can be adjusted, and the white balance can be changed. Resolution include s wide screen 16:9 , partial which stands for partial scan where an ima[...]

20 AXIS 216FD/FD-V/MFD/MFD-V - Configuration Video Stre am Define the maximum video stream tim e per session in seconds, minutes or hours. Wh en the set time has expired, a new stream can be started by refreshing the page in the browser. For unlimited video stream time, select the Unlimited radio button . Note that the maximum video stream time doe[...]

21 AXIS 216FD/FD-V/MFD/MFD-V - Configuration Exposure priority defines the balance between image quality and the frame rate. Higher image quality may reduce frame rate and incr ease motion blur. A prioritized frame rate may instead increase image noise. By increasing the Max exposure time the quality of the image will increase, but the frame rate w[...]

22 AXIS 216FD/FD-V/MFD/MFD-V - Configuration As the bit rate would usually need to increase for increased image activity, but in this case cannot, the frame rate and image quality will be affected negatively. To go some of the way towards compensating for this, it is possibl e to prioritize either the frame rate or the image quality whenever the bi[...]

23 AXIS 216FD/FD-V/MFD/MFD-V - Audio Audio The AXIS 216FD/FD-V/MFD/MFD-V can transmit audio to other client s using either the built-in microphone or a connected external mi crophone and can play audio received from other clients via a connected speaker. Note: The speaker connected to the audio output must have a built-in amplifie r, e.g. PC speake[...]

24 AXIS 216FD/FD-V/MFD/MFD-V - Audio Audio Channels Audio mode Half -dup lex mode transmits and receives audio in both directions, but only in one direction at a time. This means that you must se lect when to receive or transmit audio with the push-to-talk button. To spea k, press and hold the button (check that the microphone is not muted). When f[...]

25 AXIS 216FD/FD-V/MFD/MFD-V - Audio Depending on the selected encoding , set the desired audio quality ( Bit rate ). The settings affect the available bandwidth and the required audio quality. The AXIS 216FD/FD-V/MFD/MFD-V can be set to trigger an event if the incoming sound level rises above, falls below or passes the set value. The Alarm level i[...]

26 AXIS 216FD/FD-V/MFD/MFD -V - Live View Config Live View Config Layout These are the tools for deciding th e layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the Axis look , with your own colors, images etc. Click the Configure button and see Customizing t[...]

27 AXIS 216FD/FD-V/MFD/MFD -V - Live View Config Customizing the d efault page The appearance of the default Live View page can be customized to suit your own requirements, or you can upload and use your own home page. To upload you r own file s, click the Upload/Remove button and see the description below. Upload Own Web Files Your own web files, [...]

28 AXIS 216FD/FD-V/MFD/MFD -V - Live View Config Action Buttons The manual trigger buttons can be used to manually trigger and stop an event from the Live View page. See Event Configuration, on page 30. Enabling the display of the Snapshot button allows users to save a snapshot from the video stream by clicking the butto n . This button is mainly i[...]

29 AXIS 216FD/FD-V/MFD/MFD -V - Live View Config Check the Show viewer toolbar box to display e.g. the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. AMC Settings The administrator can disable the installation of the MPEG-4 decoder included with AMC. This is used to prevent the installation of unlice[...]

30 AXIS 216FD/FD-V/MFD/MFD-V - Event Configuration Event Configuration An event in the camera is when an Event Type is activated and causes certain actions to be performed. The event type is the set of pa rameters (or conditions) that specifies how and when which actions will be pe rformed. A common event type is when the camera uploads images when[...]

31 AXIS 216FD/FD-V/MFD/MFD-V - Event Configuration Configuring Event Types An Event Type describes how and when the came ra will perform certain actions. Example : If somebody passes in front of the camera and an event that uses motion detection has been configured to act on this, the camera can e.g. record and save image s to an FTP server, and/or[...]

32 AXIS 216FD/FD-V/MFD/MFD-V - Event Configuration Pre-trigger and Post-trigger buffers This function is very useful when checki ng to see what happened immediately before and/or after a trigger, e.g. 30 seconds before and/or afte r a door was opened. Check the Upload images checkbox un der Event Types > Add Trigge red... > Triggered by... to[...]

33 AXIS 216FD/FD-V/MFD/MFD-V - Event Configuration Motion Detection Motion detection is used to generate an alar m whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured. • Included windows target specific are a s within the whole video image • Ex cluded windows define areas within[...]

34 AXIS 216FD/FD-V/MFD/MFD-V - Event Configuration Please see the online help for descriptions of each available option. Examples: • Avoid triggering on small objects in the video image by setting the object size level to high. • To reduce the number of triggers if there is a lot of movement during a short period of time, select a high history [...]

35 AXIS 216FD/FD- V - System Options System Options Security User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: Users - the use r list displays th[...]

36 AXIS 216FD/FD- V - System Options Notes: •If the referrals feature is enabled and you wish to a lso allow normal access to the Live View page, the product's own IP address or host name must be added to the list of allowed referrers. •Restricting referrers has no effect on an MPEG-4 video stream. To restrict an MPEG-4 stream, IP address [...]

37 AXIS 216FD/FD- V - System Options The AXIS network video device pr esents its certificate to the network switch, which in turn forwards this to the RADIUS server. The RADIUS server validates or reje cts the certificate and responds to the switch, and sends its own certificate to the client for validation. The switch then allows or denies network[...]

38 AXIS 216FD/FD- V - System Options CA servers In cryptography, a Certificatio n Authority (CA) is an entity that provides signed digital certificates for use by other p arties, and thus acts a tr usted third party. There are many commercial CA’s that char ge for their services. Institutions and governments may have their own CA, an d there are [...]

39 AXIS 216FD/FD- V - System Options There are also options for setting up notifica tion of changes in the IP address, and for using the AXIS Internet Dynamic DNS Service. For more information on setting the IP address, please see the online help. Notes: • DHCP is a protocol for au tomatic IP address assignment on a network. IP address assignment[...]

40 AXIS 216FD/FD- V - System Options Use the following DNS server addres s - enter the desired DNS server by specifying the following: Domain name - enter the domai n(s) to search for the ho st name used by the AXIS 216FD/FD-V/MFD/MFD-V. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fully Qualified[...]

41 AXIS 216FD/FD- V - System Options Use NAT traversal when your AXIS 216FD/FD-V/MFD/MF D-V is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP tr affic to an external HTTP port in the NAT router will be forwarded to the camera. Notes: • For [...]

42 AXIS 216FD/FD- V - System Options RTSP The RTSP protocol allows a connecting client to start an MPEG-4 stream. Check the box to enable the server and enter the RTSP port numb er to use. The default setting is 554. Note that MPEG-4 video streams will not be av ailable if this service is not enabled. Network Traffic Connection Type - The default s[...]

43 AXIS 216FD/FD- V - System Options Note that DSCP values can be entered in decimal or hex form, but sa ved values are always shown in decimal. For more information on Quality of Serv ice, please see the Axis support web at www.axis.com/te chsup SOCKS SOCKS is a networking proxy protocol . The AXIS 216FD/FD-V/MFD/MFD-V can be configured to use a S[...]

44 AXIS 216FD/FD- V - System Options Bonjour The AXIS 216FD/FD-V/MFD/MFD-V includes su pport for Bonjour. When enabled, the camera is automatically dete cted by operating systems and clients that support this. RTP / MPEG-4 These settings are the port range, IP a ddress, port number (vid eo and audio), and Time-To-Live value to use for the video str[...]

45 AXIS 216FD/FD- V - System Options Support The support overview page provides valuable informatio n on troubleshooting and contact information, should you re quire technical assistanc e. System Overview - is a quick look over the camera’s status and settings. Information that can be found here includes the camera’s Firmwa re version, IP addre[...]

46 AXIS 216FD/FD- V - System Options Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the Sy stem Options > Maintenance web page (as described in Maintenance, on page 44 ) or use the Control button on the underside of the camera (see page 8 ) as described below: Using the Control Butto[...]

47 AXIS 216FD/FD-V/MFD/MFD-V - The I/O Te rminal Connector The I/O Terminal Connector Pinout and Interface The 4-pin I/O terminal connect or provides the interface to: • 1 transistor output • 1 digital input • auxiliary power and GND The terminal connector is used in applications for e.g. motion detection, event triggering, time lapse recordi[...]

48 AXIS 216FD/FD-V/MFD/MFD-V - The I/O Te rminal Connector Connect input/output devices to the camera as follows: 1. Attach the cables for the d evice secure ly to the supplied green connector block. 2. Once the cables are connected, push th e connector block into the green terminal connector on the camera . Terminal Connector o z AXIS 216FD/FD -V/[...]

49 AXIS 216FD/FD-V/MFD/MFD-V - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determin es the functionality of the AXIS 216FD/FD-V/MFD/MFD-V. One of your first ac tions when troubleshooting a problem should be to check t he currentl y installed firm ware version. The latest version may contain a correction that fixe[...]

50 AXIS 216FD/FD-V/MFD/MFD-V - Troubleshooting Emergency Recovery Procedure If power or the network connect ion to the came ra is lost during the upgrad e, the process will fail and the unit will become un responsive . A flashing red Status LED indicates a failed upgrade. To recover the unit, fo llow the steps below. The serial number is found on t[...]

51 AXIS 216FD/FD-V/MFD/MFD-V - Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installati on again. The I P address mu st be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Insta llation Guide. The camera is lo[...]

52 AXIS 216FD/FD-V/MFD/MFD-V - Troubleshooting Poor rendering of MPEG-4 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color. If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from the MPEG-4 tab in the AMC control panel applet. Ensure that your graph ics [...]

53 AXIS 216FD/FD-V/MFD/MFD-V - Troubleshooting For further assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techs up Overlay/Privacy mask is not displayed Incorrect size or location of overlay or privacy mask. The overlay or privacy mask may have been pos itioned incorrectly or wrong resolut ion [...]

54 Technical Specifications - AXIS 21 6FD/216FD-V Technical Specifications - AXIS 216FD/216FD-V Item Specification Models • AXIS 216FD: Tamper-resistant casing • AXIS 216FD-V: Vandal-resistant casing Image sensor ¼” Micron progressive scan RGB CMOS Lens • Fujinon, F1.3 varifocal 2.8-10mm • DC-iris • Focus range: 0.3m to infinity Angle [...]

55 Technical Specifications - AXIS 21 6FD/216FD-V Connectors • Ethernet 10BaseT/100BaseTX, RJ-45 • Mini DC power jack • Terminal block for 1 alarm input and 1 output • 3.5 mm jack for Mic in (max 80 mVpp) or Line mono input (max 6.4 Vpp) • 3.5 mm jack for Line mono output (m ax 1.3 Vpp) to active speaker. • Input impedance: 2.4k Output [...]

56 Technical Specifications - AXIS 21 6FD/216FD-V Video management software (not included) AXIS Camera Station: Surveillan ce application for viewing, recording and archiving up to 25 cameras See www.a xis. com/pa rtner/a dp_pa rtners.h tm for furth er soft ware a pplic ations f rom partners. Included accessories • Installation Guide • CD with [...]

57 Technical Specifications - AXIS 216MFD/216MFD-V Technical Specifications - AXIS 216MFD/216MFD-V Item Specification Models • AXIS 216MFD: Tamper-resistant casing • AXIS 216MFD-V: Vandal-resistant casing Image sensor 1/3 ” Micron progressive scan RGB 1.3 Megapixel CMOS Lens • Fujinon, F1.3 varifocal 2.8-10mm • DC-iris • Focus range: 0.[...]

58 Technical Specifications - AXIS 216MFD/216MFD-V Security • Multiple user access leve ls with password protection • IP address filtering • HTTPS encryption • Network access control IEEE 802.1X Users • 20 simultaneous users • Unlimited number of users using multicast (MPEG-4) Alarm and event management • Events triggered by built-in [...]

59 Technical Specifications - AXIS 216MFD/216MFD-V System integr ation support • Open API for application integration including AXIS VAPIX API*, AXIS Media Control SDK*, event trigger data in video stream • Quality of Service (QoS) Layer 3, DiffServ Model • Embedded Linux operating system * Available for downl oad at www.axis.com Supported pr[...]

60 General performance considerations General performance considerations When setting up your system, it is importa nt to c onsider how various settings and situations will affect performa nce. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some will a ffect both. If the load on the CPU re[...]

61 General performance considerations Bandwidth As there are many f actors that affect ba ndwidth, it is very difficult to predict the required amounts. The settings that affect bandwidth are: • image resolution • image compression •f r a m e r a t e • MPEG-4 GO V settings • bit rate control settings There are also factors in the monitore[...]

62 AXIS 216FD/FD-V/MFD/MFD-V - Glossary of Terms Glossary of Terms ActiveX - A standard th at enables software components to interact with one a nother in a networke d environment, regardless of the language(s) used to create them. Web browsers may come into contact with ActiveX controls, ActiveX documents, a nd ActiveX scripts. Ac tiveX controls a[...]

63 AXIS 216FD/FD-V/MFD/MFD-V - Glossary of Terms allowed to enter. DHCP (Dynamic Host Configuration Protocol) - DHCP is a protocol that lets network administrators automate and centrally manage the assignment of Internet Protoco l (IP) addresses to network device s in a network. DHCP uses the concept o f a "lease" or amount of time that a[...]

64 AXIS 216FD/FD-V/MFD/MFD-V - Glossary of Terms HTTP (Hypertext Transfer Protocol) - HTTP is the set of rules for exchanging files (text, graphic images, sound , video, and other multimedia files) on the web. The HTTP protocol runs on top of the TCP/IP suite of protocols. Hub - A (network) hub is used to connect multiple devices to the network. Th[...]

65 AXIS 216FD/FD-V/MFD/MFD-V - Glossary of Terms and audio compression. It ope rates under the auspices of the International Organization for Standardization ( ISO). The MPEG standards are an evolving series, each designed fo r a different purpose. MPEG-2 - MPEG-2 is the designation for a group of audio and video coding sta ndards, and is typically[...]

66 AXIS 216FD/FD-V/MFD/MFD-V - Glossary of Terms the page is not in the cache, the proxy server, acting as a client on behalf of the user, uses one of its own IP addresses to request the page from another server over the Internet. When the requested page is returned, the proxy server forwards it to the user that originally requested it. P-VOP - See[...]

67 AXIS 216FD/FD-V/MFD/MFD-V - Glossary of Terms determine the route . Some switches includ e the router function. See also Router . TCP (Transmission Co ntrol Protocol) - TCP is used along with the Internet Protocol (IP) to transmit data as packets between computers over the network. While IP takes care of the actual packet delivery, TCP keeps tra[...]

68 AXIS 216FD/FD-V/MFD/MFD-V - Index Index A Action 30 Action Buttons 13, 28 Active/Inactive 28 Administra tor 18 Alarm 33, 47 AMC 10 AMC Viewer Toolbar 13 ARP/Ping 39 Audio 8, 14, 23 Audio input 24 Audio output 25 Auxiliary Power 47 AXIS Medi a Contro l 24 B Backup 44 Bit Rate 21 Bonjour 10 Buffer Size 32 Buffers 32 C Configuration 18 Control Butt[...]

69 AXIS 216FD/FD-V/MFD/MFD-V - Index P Partial scan 19, 57 Port Status 34 Ports & Devices 44 Post-trigger Buffer 32 Power Connector 8 Pre-trigger Buffer 32 Pulse 13, 28 Push to talk 24 Q QoS 42 QuickTime 10, 16, 28 R Real Player 10, 16 Recovery 50 Referrals 35 Restore 44 S Scheduled Event 30, 32 Security 35 Server Time 38 Services 39 Snapshot b[...]