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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Axis M1104. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Axis M1104 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Axis M1104 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Axis M1104, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Axis M1104 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Axis M1104
- nombre de fabricante y año de fabricación del dispositivo Axis M1104
- condiciones de uso, configuración y mantenimiento del dispositivo Axis M1104
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Axis M1104 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Axis M1104 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Axis en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Axis M1104, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Axis M1104, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Axis M1104. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
USER’S MANUAL AXIS M11 Network Camera Series AXIS M1103 Network Camera AXIS M1104 Network Camera AXIS M1113 Network Camera AXIS M1114 Network Camera[...]
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AXIS M11 Series User’s Manual Notices This manual is intended for administrators and users of AXIS M1103, AXIS M1104, AXIS M1113 and AXIS M1114 Network Cameras, and is applicable for firmware release 5.08 and later. It includes instructions for using and managing the camera on your network. Previou s experience of networking will be of use when u[...]
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3 AXIS M11 Series - Table of contents Contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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4 AXIS M11 Series - Product Description Product Description This manual applies to the following products: • AXIS M1103 Network Camera • AXIS M1104 Network Camera • AXIS M1113 Network Camera • AXIS M1114 Network Camera The information provided here applies to a ll models, except where otherwise indicated. Key features • Superior image qua[...]
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5 AXIS M11 Series - Product Description Hardware overview Network connecto r - RJ-45 Ethernet connector. Supports Power over Et hernet. Using shielded cables is recommended. LED indicators LED Color Indicatio n Network Green Steady for connection to a 100 Mbit/s network. Flashes for netw ork activity. Amber Steady for connection to 10 Mbit/s networ[...]
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6 AXIS M11 Series - Accessing the Camera Accessing the Camera To install the network camera, refer to the Installation Guide supplied with your product. The network camera can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Mac OSX and Fi refox with other operating systems. [...]
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7 AXIS M11 Series - Accessing the Camera Access from the Internet Once connected, the camera is accessible on you r local network (LAN). To access the camera from the Internet you must configure your broadband router to allow incoming data traffic to the camera. To do this, enable the NAT-traversal feature, which will attempt to automatically conf [...]
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8 AXIS M11 Series - Accessing the Camera Focus adjustment - AXIS M1103/M1104 To focus AXIS M1103/M1104 follow these instruct ions: 1. Open the Live View page in a web browser. 2. Unscrew the focus puller on the lens by turning it counter clockwise. Adjust focus as required. Re-tighten the focus pulle r. Back focus adjustment - AXIS M1103/M1104 If t[...]
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9 AXIS M11 Series - Accessing the Camera Back focus adjustment - AXIS M1113/M1114 If the lens is changed to a non-standard lens or when the focus is achieved using the instructions above is not satisfactory, adjust the ba ck focus as follow s: 1. Loosen the screw that holds the CS-ring (see illustration) 2. Direct the camera towards an object at le[...]
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10 AXIS M11 Series - Accessing the Camera The Live View page If your network camera has been customiz ed to meet specific requirements the bu ttons and other items described below may or may not be displayed on the Live View page. The following provides an overview of each available button: General contro ls The general controls can be enabled and [...]
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11 AXIS M11 Series - Accessing the Camera Pan, Tilt and Zoom bars — Clicking a position directly on the bar move s the camera view directly to the new posi- tion in one smooth movement. Clicking on the arrows at th e ends of a bar causes an incremental change. Clicking Zoom out to overview image will set the camera to the minimum zoom position. I[...]
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12 AXIS M11 Series - Video Streams Video Streams The network camera provides se veral image and video stream formats. Your re quirements and the properties of your network will determine the type you use. The Live View page in the network came ra provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. O[...]
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13 AXIS M11 Series - Video Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing liv e video from the network camera. The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control Us er’s Manual for more information. The AMC Contr[...]
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14 AXIS M11 Series - Setup Tools Setup Tools The network camera can be configured by us ers with administrator or operator rights. To access the products Setup tools, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings • Operators have access to Video, Live View Config, PTZ a[...]
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15 AXIS M11 Series - Video Video Click to access the online help that explains the Setup tools. Video Stream The video stream settings appear under three different tabs: •I m a g e • H.264 •M J P E G Preview For a preview of the image before saving, select the Video format and click Open. The pixel counter shows the number of pixels in an are[...]
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16 AXIS M11 Series - Video H.264 GOV Settings The GOV structure describes the composition of the video st ream and setting the GOV-length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality. Bit Rate Control The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts th e [...]
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17 AXIS M11 Series - Video Camera Settings This page provides access to the adva nced image settings for network camera. Image Appearance Color level - Select an appropriate level by entering a value in the range 0-100. Lower values mean less color saturat ion, whilst the value 100 gives maximum color saturation. Brightness - The imag e brightness [...]
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18 AXIS M11 Series - Video Overlay Image An overlay image is a static image supe rimposed over the video image. The overla y image can be used to provide extra information, or to mask a part of the video image. See the online help for supported image formats and sizes. To use your own image, e.g. a logo, it must first be upload to network camera. C[...]
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19 AXIS M11 Series - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be used for the Live View pa ge. Listed are the pre-programmed stream profiles as well as the ones created under Video> Stream Profiles . See Stream Profiles, on page 16, for more information Default V[...]
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20 AXIS M11 Series - Live View Config Enable Show crosshair in PTZ joystick mode and a cross will indicate the center of the image in PTZ joystick mode. Check Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. Check Enable recording button to enable recording from th e Live View[...]
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Página 21
21 AXIS M11 Series - PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) PTZ Settings To use the camera’s digital pan, tilt and zoom (PTZ) functionality, check the Enable digital PTZ box and click Save. Select the maximum zoom rate from the Max zoom drop-down list. The selected zoom rate also determines the resolutions available for video streams. Increasing[...]
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Página 22
22 AXIS M11 Series - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many eve nt types use an Event Ser ver , to receive uploaded images. An event that is triggered by a signal, such as motion detection, or a ma [...]
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Página 23
23 AXIS M11 Series - Events Triggered Event A triggered event can be activated by: • A manual trigger – using the manual trigger button on the Live View page or through the VAPIX® Application Pro- gramming Interface (API) • Movement in a motion detection window • On boot – for example after power loss • Camera tampering, see pa ge 24. [...]
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24 AXIS M11 Series - Events Create fo lder – Images uploaded to FTP and HTTP servers can be save d to designated folders. Folders can for example be named using the current date and time, see File Naming & Date/Time Formats in the online help. Base file name – Used to name all uploaded images. Add a suffix or use your own file format to giv[...]
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25 AXIS M11 Series - Events Notes: Using the motion detection feature may de crease the camera’s overall performance. Set up a motion detection include window 1. Go to Events > Motion Detect ion . 2. Create a new motion detection window: a) Using AXIS Media Control (Internet Explorer): Select the radio button Configure Included Win dows and cl[...]
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26 AXIS M11 Series - Events Examples: • Avoid triggering on small objects by setting the object size level to high. • Use several small Motion Detection wi ndows rather than one large window, if triggers on small movements or objects are desired. • To reduce the number of triggers if there is a lot of movement during a short perio d of time, [...]
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27 AXIS M11 Series - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the aut[...]
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28 AXIS M11 Series - System Options Date & Time Current Server Time - Displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below). New Server Time - Select yo ur time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select t[...]
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29 AXIS M11 Series - System Options Use the following I P address - To use a static IP a ddress for the network ca mera, check the radio button and then make the following settings: • IP address – Specify a unique IP address for your network camera . (To check if the IP addr ess you intend to use is available or not, click the Test button) • [...]
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30 AXIS M11 Series - System Options Use the following D NS server address - Enter the desired DNS server by specifying the following: • Domain name - Enter the domain(s) to search for the host name used by th e network camera. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fu lly Qualified Domain [...]
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31 AXIS M11 Series - System Options If a router is not manually specified, th e network camera automaticall y searches for NAT routers on your network. If more than one router is found, the default router is selected. Alternative HTTP port – Select this option t o manually define an exte rnal HTTP port. Enter the port number in the field provided[...]
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32 AXIS M11 Series - System Options SMTP (email) Enter the host names (or IP addresses) and port numbers for your primary and secondary mail servers in the f ields provided, to enable the sending of notifications and image email mess ages from the camera to predefined addres ses via SMTP. If your mail server requires au thentication, check the box [...]
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33 AXIS M11 Series - System Options Bonjour The network camera includes support for Bonjour. When enabled, the camera is automatically detected by operatin g systems and clients that support this protocol. LED The Status indicator LED on the front of the camera can be set to flash at a configurable interval (or to not light up at all) when the unit[...]
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34 AXIS M11 Series - System Options Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information The Server Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis support. •[...]
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35 AXIS M11 Series - About Plain Config Plain Config is for the advanced user with experience of Axis network c amera configuration. All para meters can be set and modified from this page. Help is avai lable from the standard help pages. About Here you can find basic information a bout your network camera. You can also view third party software lic[...]
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36 AXIS M11 Series - Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network cameras. One of your first actions when troubleshooting a problem should be to check the current firmware version. The la test version may contain a correction that fixes your particular problem. The current f[...]
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37 AXIS M11 Series - Troubleshooting Axis Support If you contact Axis support, please help us resolve your problem expediently by providing a Server Report and a detailed description of the problem. The Server Report contains important information about the server an d its software, as well as a list of the current parameters. The Access Log is als[...]
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38 AXIS M11 Series - Troubleshooting Symptoms, possible causes , and remedial action Problems se tting the IP a ddress When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping lengt h is set to 408. See the Installation Guide. The camera is located on a[...]
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39 AXIS M11 Series - Troubleshooting For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup Lower frame rate than expected Reduce number of applications running on the client c omputer. Limit the number of simultaneous viewers. Check with the system adminis trator that there is enou[...]
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40 AXIS M11 Series - Technical Specifications Technical Specifications Function/group Item Specification Camera Models AXIS M1103 : SVGA resolution AXIS M1104 : 1 MP/HDTV 7 20p AXIS M1113 : SVGA resolution AXIS M1114 : 1 MP/HDTV 7 20p Image sen sor ¼” Progressive scan RGB CMOS Lens AXIS M1103 2.8 mm: • 2.8 mm, F2.0, fixed iris, CS mount • Ho[...]
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41 AXIS M11 Series - Technical Specifications Image settings • Compression, color, brightness, sharpn ess, contrast, white balance, exposure control, exposure zones, backlight comp ensation, fine tuning of behavior at low light, mirroring of images • Rotation: 0°, 90°, 180°, 270° • Text and image overlay • Privacy mask Network Secur ity[...]
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42 AXIS M11 Series - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU rea[...]
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43 AXIS M11 Series - Glossary of Terms Glossary of Terms ActiveX - A standard that enables soft ware components to interact with one another in a networked environment, regardless of the language(s ) used to create them. web browsers may come into contact w ith ActiveX controls, ActiveX documents, and ActiveX sc ripts. ActiveX controls are often do[...]
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44 AXIS M11 Series - Glossary of Terms the doma in name ww w.exampl e.com is mu ch easier to remember than 192.0.34.166. Th e t ranslation tables for domain names are contained in Domain name servers. Domain Server - Domains can also be used by organizations who wish to centralize the ma nagement of their (Windows) computers. Each user within a dom[...]
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45 AXIS M11 Series - Glossary of Terms fields (at half height) are then combined into 1 frame. Interlacing was developed many years ago for the analog TV world and is still used widely today. It provides good results when viewing motion in standard TV pictures, although there is always some degree of distorti on in the image. To view interlaced vid[...]
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Página 46
46 AXIS M11 Series - Glossary of Terms PAL (Phase Alternating Line) - PAL is the dominant t elevision standard in Europe. PAL deli vers 625 lines at 50 half-frames/second. Ping - Ping is a basic network program used diagnostically to check the status of a network host or device. Ping can be used to see if a particular network address (IP address or[...]
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47 AXIS M11 Series - Glossary of Terms Simplex - In Simplex operation, a network cable o r communications channel can only send information in one direction. SMTP (Simple Mail Transfer Protocol ) - SMTP is used for sending and receiving e-mail. However, as it is ‘simple,’ it is limited in its ability to queue messages at the receiving end, and [...]
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Página 48
48 AXIS M11 Series - Glossary of Terms server access statistics . WEP (Wireless Equivalent Privacy) - A wireless security protocol, specified in the IEEE 802.11 standa rd, which is designed to provide a wireless local area network (WLAN) w ith a level of security and privacy comparable to that usually expected of a wired LAN. Security is at two dif[...]
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Página 49
AXIS M11 Series - Index 49 Index A Action Buttons 10, 20 Alarm 24 AMC 6 ARP/Ping 29 AXIS Media Control 13 AXIS Media Control toolbar 10 B Back focus 8, 9 Backlight compensation 17 Backup 33 Bit Rate 16 Bonjour 6 Buffer Size 23 C Camera tampering 24 CGI link 20 Control Button 35 D Date & Time 28 DC-iris 8 Default Viewer 19 DNS Configuration 29 D[...]