Axis P3365-VE manual

USER MANUAL AXIS P3365–VE Fixed Dome Network Camera[...]

About this Document This manual is intended for administrators and users of the AXIS P3365–VE Fixed Dome Network Camera, and is applicable to rmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Lin[...]

be connected using a shielded network cable (STP) that is properly grounded. Japan こ の 装 置 は 、 ク ラ ス B 情 報 技 術 装 置 で す 。 こ の 装 置 は 、 家 庭 環 境 で使 用 す る こ と を 目 的 と して い ま す が 、 こ の 装 置 が ラ ジ オ やテ レ ビ ジ ョ ン 受 信 機 に 近 接 [...]

AXIS P3365–VE Fixed Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS P3365–VE Fixed Dome Network Camera Table of Contents Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 56 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS P3365–VE Fixed Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 1 3 1 4 1 2 11 15 16 1. Network connector 2. Audio out 3. LED indicators (network, status, power) 4. Audio in 5. I/O connector 6. Control button 7. Fan connector 8. SD card slot 9. Mounting bracket 10. Network cable 11. Unit casing 12. Camera heater 1[...]

AXIS P3365–VE Fixed Dome Network Camera Hardware Overview Connectors and Buttons For technical specications, see page 60 . Network Connector RJ45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE NOTICE NOTICE Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded net[...]

AXIS P3365–VE Fixed Dome Network Camera Hardware Overview LED Indicators LED Color Indication Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to a 10 Mbit/s network. Flashes for network activity. Network Unlit No network connection. Green Steady green for normal operation. Amber Stead[...]

AXIS P3365–VE Fixed Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other oper[...]

AXIS P3365–VE Fixed Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will [...]

AXIS P3365–VE Fixed Dome Network Camera Accessing the Product Controls on the Live View Page Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG. Select a stream prole for the Live View page from the Stream Prole drop-down list. For information about how to congure stream proles, see pa[...]

AXIS P3365–VE Fixed Dome Network Camera Accessing the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a m[...]

AXIS P3365–VE Fixed Dome Network Camera Accessing the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a speci?[...]

AXIS P3365–VE Fixed Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of avail[...]

AXIS P3365–VE Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Wind[...]

AXIS P3365–VE Fixed Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Accessing Audio Streams The[...]

AXIS P3365–VE Fixed Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators ha[...]

AXIS P3365–VE Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 19 . • Camera settings. See page 20 . • View areas. See page 21 . • Overlay image. See[...]

AXIS P3365–VE Fixed Dome Network Camera Video and Audio • Maximum frame rate . To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively, the frame rate can be set as Unlimited , which means the Axis product always delivers the highest frame rate possible under the current conditions. ?[...]

AXIS P3365–VE Fixed Dome Network Camera Video and Audio To select a default stream prole for the Live View page, go to Setup > Live View Cong . Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color sa[...]

AXIS P3365–VE Fixed Dome Network Camera Video and Audio Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations. On the other hand, a slow shutter speed can cause moving objects to a[...]

AXIS P3365–VE Fixed Dome Network Camera Video and Audio When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size. Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture, requiring more bandwidth without a[...]

AXIS P3365–VE Fixed Dome Network Camera Video and Audio Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image. Since it is static, the position and size of an overlay image will remain the same regardless of reso[...]

AXIS P3365–VE Fixed Dome Network Camera Video and Audio Note To display text in multiple view areas, overlay text must be enabled in each view area. Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface[...]

AXIS P3365–VE Fixed Dome Network Camera Video and Audio Audio Settings The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio . Audio Modes The Axis product supports the following audio modes: Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at [...]

AXIS P3365–VE Fixed Dome Network Camera Video and Audio The Sample rate denes the number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also requires a greater bandwidth. Set the required Bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower[...]

AXIS P3365–VE Fixed Dome Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser. See page 27 . • Viewer Settings. See page 27 . • Act[...]

AXIS P3365–VE Fixed Dome Network Camera Live View Cong • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved [...]

AXIS P3365–VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area, on page 21 . Preset Positions A preset position is a predened view that can be used to quickly steer the camera to[...]

AXIS P3365–VE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) For more information see the online help . Advanced Controls Panel Shortcut Command Buttons can be congured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the [...]

AXIS P3365–VE Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tamperin[...]

AXIS P3365–VE Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Mo[...]

AXIS P3365–VE Fixed Dome Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a[...]

AXIS P3365–VE Fixed Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applic[...]

AXIS P3365–VE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 35[...]

AXIS P3365–VE Fixed Dome Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available action rule triggers and conditions include:[...]

AXIS P3365–VE Fixed Dome Network Camera Events - Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by ashing LED lights, if the product has started or stopped to record to the storage device. Note that, this trigger can be used only [...]

AXIS P3365–VE Fixed Dome Network Camera Events 2. Select Enable rule and enter a descriptive name for the rule. 3. Select Detectors from the Trigger drop-down list. 4. Select Motion Detection from the drop-down list. Select the motion detection window to use. 5. Optionally, select a Schedule and Additional conditions . See below. 6. Under Actions[...]

AXIS P3365–VE Fixed Dome Network Camera Events 5. Click Test to test the connection to the recipient. 6. Click OK . Setting Up an Email Recipient Email recipients can be congured by selecting one of the listed email providers, or by specifying the SMTP server, port and authentication used by, for example, a corporate email server. Note Some em[...]

AXIS P3365–VE Fixed Dome Network Camera Events To use the recurrence in an action rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove . 40[...]

AXIS P3365–VE Fixed Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 41 . • To set up action rules, see page 37 . • To access recordings, see Recording List, on page 41 . • To congure camera controlled s[...]

AXIS P3365–VE Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language[...]

AXIS P3365–VE Fixed Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that[...]

AXIS P3365–VE Fixed Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via th[...]

AXIS P3365–VE Fixed Dome Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above.[...]

AXIS P3365–VE Fixed Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP [...]

AXIS P3365–VE Fixed Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnect[...]

AXIS P3365–VE Fixed Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserv[...]

AXIS P3365–VE Fixed Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router. The router must also support UPnP TM . • The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home rewall[...]

AXIS P3365–VE Fixed Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups. The Axis product can be congured to support SNMP on the System Options[...]

AXIS P3365–VE Fixed Dome Network Camera System Options Storage SD Card The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. NOTICE NOTICE NOTICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The Axis product[...]

AXIS P3365–VE Fixed Dome Network Camera System Options 4. Enter the name of the share in the Share eld. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password. 6. Click Connect . To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under[...]

AXIS P3365–VE Fixed Dome Network Camera System Options To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location. For information about rmware upgrade, see Upgrading the [...]

AXIS P3365–VE Fixed Dome Network Camera System Options To open the Script Editor, go to System Options > Advanced > Scripting . If a script causes problems, reset the product to its factory default settings, see page 54 . For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to[...]

AXIS P3365–VE Fixed Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular[...]

AXIS P3365–VE Fixed Dome Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product?[...]

AXIS P3365–VE Fixed Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by th[...]

AXIS P3365–VE Fixed Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 63 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Pane[...]

AXIS P3365–VE Fixed Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options > Support > Lo[...]

AXIS P3365–VE Fixed Dome Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS P3365-VE: 2 MP / HDTV 1080p, vandal-resistant, outdoor Image sensor Progressive scan RGB CMOS 1/2.8” Lens Varifocal with remote zoom and focus, IR corrected, megapixel resolution 3-9 mm, F1.2, P-iris Horizo[...]

AXIS P3365–VE Fixed Dome Network Camera Technical Specications Function/group Item Specications Security Password protection, IP address ltering, IEEE 802.1X* network access control, HTTPS* encryption, digest authentication, user access log, centralized certicate management. *This product includes software developed by the OpenSSL Pro[...]

AXIS P3365–VE Fixed Dome Network Camera Technical Specications Function/group Item Specications Operating conditions -40 °C to 55 °C (-40 °F to 131 °F) humidity 10 - 100% RH (condensing) Approvals EN 55022 Class B, EN 50121-4, EN 55024, EN 61000-6-1, EN 61000-6-2, EN 50581 FCC Part 15 Subpart B Class B (STP), Class A (UTP) ICES-003 Clas[...]

AXIS P3365–VE Fixed Dome Network Camera Technical Specications Digital Input 3 Connect to pin 1 to activate, or leave oating (unconnected) to deactivate 0 to max 40 V DC Digital Output 4 Connected to pin 1 when activated, oating (unconnected) when deactivated. If used with an inductive load, e.g. a relay, a diode must be connected in par[...]

AXIS P3365–VE Fixed Dome Network Camera Technical Specications • Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected. • Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth. • Accessing Motion JPEG and H.264 video streams simultane[...]

User Manual Ver. M1.9 AXIS P3365–VE Fixed Dome Network Camera Date: March 2014 © Axis Communications AB, 2014 Part No. 54481[...]