Axis P5415-E manual

USER MANUAL AXIS P5415–E PTZ Dome Network Camera[...]

About this Document This manual is intended for administrators and users of the AXIS P5415–E PTZ Dome Network Camera, and is applicable to rmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-[...]

Europe This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and [...]

AXIS P5415–E PTZ Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS P5415–E PTZ Dome Network Camera Table of Contents Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 56 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS P5415–E PTZ Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 1 Control button 2 Status LED indicator 3 SD memory card slot 4 Audio connector 5 I/O connector 6 Power connector 7 Network connector (PoE+) 8 Part number (P/N) & Serial number (S/N) Connectors and Buttons For technical specications, see page 59 . Netw[...]

AXIS P5415–E PTZ Dome Network Camera Hardware Overview I/O Connector Use in applications for e.g. motion detection, event triggering, time lapse recording and alarm notications. In addition to an auxiliary power and a GND pin, the I/O terminal connector provides the interface to: • Digital output – For connecting external devices such as r[...]

AXIS P5415–E PTZ Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operati[...]

AXIS P5415–E PTZ Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will att[...]

AXIS P5415–E PTZ Dome Network Camera Accessing the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and congure output buttons, see page 25 . The Manual Trigger button is used to trigger an action rule from the Live View page. For information about how [...]

AXIS P5415–E PTZ Dome Network Camera Accessing the Product Click the View Full Screen button and the video image will ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view. The Record button is used to record the current video stream. The location where the recording is saved can be specied in the AMC [...]

AXIS P5415–E PTZ Dome Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. Focus bar – Use the arrows to fo[...]

AXIS P5415–E PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of availabl[...]

AXIS P5415–E PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows[...]

AXIS P5415–E PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Accessing Audio Streams The Li[...]

AXIS P5415–E PTZ Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have [...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can congure the following: • Video stream settings. See page 17 . • Stream proles. See page 18 . • Camera settings. See page 19 . • Overlay image. See page 20 . • Privacy mask. See [...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio • Compression . The compression level affects the image quality, bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes. • Rotate image . If required, the image can be rotated. • Maximum f[...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. T[...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio • Auto to set the shutter speed automatically. If required, use Max shutter to limit the shutter speed to prevent the frame rate from being reduced. For example, to get 30 fps, set Max shutter to 1/30. • Fixed to use a xed shutter speed. Gain , measured in decibel (dB), is the amount of [...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio To modify the date and time format, go to System Options > Date & Time . See Date & Time, on page 44 . Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of t[...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio To display the text “Motion detected” when motion is detected, enter #D in the Include text eld and enter “Motion detected” in the Text eld when setting up the action rule. Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitor[...]

AXIS P5415–E PTZ Dome Network Camera Video and Audio Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual representation of the audio signal level in dB relative to the full-scale inp[...]

AXIS P5415–E PTZ Dome Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 18 . • Default Viewer for Browser. See page 24 . • Viewer Settings. See page 25 . • Action[...]

AXIS P5415–E PTZ Dome Network Camera Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Wind[...]

AXIS P5415–E PTZ Dome Network Camera Live View Cong - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set[...]

AXIS P5415–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a specic location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. ?[...]

AXIS P5415–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Gatekeeper The Advanced Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will steer the camera to a selected preset position. Using a zoomed-in preset position can make it possible to, for example, read a license plate or id[...]

AXIS P5415–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Click Get to set the coordinates. Proceed to where the upper right point of zone should be located and click Get . Give the zone a descriptive name and click OK . To include the name of the OSDI zone in the overlay text, go to Video & Audio < Video Stream < Overlay Settings . Chec[...]

AXIS P5415–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer group, cookies must be enabled on the client. 30[...]

AXIS P5415–E PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view. Motion detection is congured by dening up to 10 Include and Exclude windows: • Include windows — dene areas where motion should be detected • Exclude windows ?[...]

AXIS P5415–E PTZ Dome Network Camera Detectors Motion Detection Parameters The parameters controlling motion detection are described in the table below: Parameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (100%) Only very[...]

AXIS P5415–E PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applicati[...]

AXIS P5415–E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 34[...]

AXIS P5415–E PTZ Dome Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions include: ?[...]

AXIS P5415–E PTZ Dome Network Camera Events - Recording — triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by ashing LED lights, if the product has started or stopped to record to the storage device. Note that, this trigger can be used only for[...]

AXIS P5415–E PTZ Dome Network Camera Events 6. Under Actions , select Record Video from the Type drop-down list. 7. Select a Stream prole and congure the Duration settings as described below. 8. Select Network Share from the Storage drop-down list. To add additional criteria, select the Additional conditions option and add additional trigge[...]

AXIS P5415–E PTZ Dome Network Camera Events 2. Enter a descriptive name. 3. Select a recipient Type . 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient. 6. Click OK . Setting Up an Email Recipient Email recipients can be congured by selecting one of the listed email providers, or by s[...]

AXIS P5415–E PTZ Dome Network Camera Events 1. Go to Events > Recurrences and click Add . 2. Enter a descriptive name and recurrence pattern. 3. Click OK . To use the recurrence in an Action Rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To m[...]

AXIS P5415–E PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 40 . • To set up action rules, see page 36 . • To access recordings, see Recording List, on page 40 . • To congure camera controlled stor[...]

AXIS P5415–E PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language bu[...]

AXIS P5415–E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that an[...]

AXIS P5415–E PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the d[...]

AXIS P5415–E PTZ Dome Network Camera System Options To install a self-signed certicate: 1. Go to System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2. Go to Syst[...]

AXIS P5415–E PTZ Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP add[...]

AXIS P5415–E PTZ Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting[...]

AXIS P5415–E PTZ Dome Network Camera System Options Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable. NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The [...]

AXIS P5415–E PTZ Dome Network Camera System Options Enable/Disable - When enabled, the Axis product attempts to congure port mapping in a NAT router on your network, using UPnP TM . Note that UPnP TM must be enabled in the product (see System Options > Network > UPnP ). Use manually selected NAT router - Select this option to manually se[...]

AXIS P5415–E PTZ Dome Network Camera System Options Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the elds provided. A From email address is also required. If the mail server requires authentication, check Use authentication to log in to this server and enter the necessary information. SNMP[...]

AXIS P5415–E PTZ Dome Network Camera System Options Bonjour The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card The Axis product su[...]

AXIS P5415–E PTZ Dome Network Camera System Options To add a network share: 1. Go to System Options > Storage . 2. Click Network Share . 3. Enter the IP address, DNS or Bonjour name to the host server in the Host eld. 4. Enter the name of the share in the Share eld. Sub folders cannot be used. 5. If required, select The share requires lo[...]

AXIS P5415–E PTZ Dome Network Camera System Options For information about rmware upgrade, see Upgrading the Firmware, on page 55 . Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting[...]

AXIS P5415–E PTZ Dome Network Camera System Options To open the Script Editor, go to System Options > Advanced > Scripting . If a script causes problems, reset the product to its factory default settings, see page 53 . For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to th[...]

AXIS P5415–E PTZ Dome Network Camera Repainting the Camera Repainting the Camera The covers can be repainted to match the installation environment. The material used in the covers is ASA Geloy XTWM206. Use paint suitable for this material. 1. Remove the two top cover screws. 2. Use a thin palette knife to release the locking tabs while pulling th[...]

AXIS P5415–E PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular pr[...]

AXIS P5415–E PTZ Dome Network Camera Troubleshooting arp -s <IP address> <serial number> temp ping -l 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s <IP address> <serial number> ping -l 408 -t <IP address>[...]

AXIS P5415–E PTZ Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the D[...]

AXIS P5415–E PTZ Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 63 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel ([...]

AXIS P5415–E PTZ Dome Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS P5415–E 50 Hz AXIS P5415–E 60 Hz Image sensor 1/2.9” progressive scan RGB CMOS Lens f=4.7 mm – 84.6 mm F1.6 — 2.8 Autofocus Automatic day and night functionality Horizontal angle of view: 59° — 4° [...]

AXIS P5415–E PTZ Dome Network Camera Technical Specications Function/group Item Specications Security Password protection, IP address ltering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log *This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit (ww[...]

AXIS P5415–E PTZ Dome Network Camera Technical Specications Function/group Item Specications Casing IP66– and NEMA 4X–rated metal casing (aluminum), clear dome (PC), sunshield (ASA) memory 256MB RAM, 128 MB Flash Power Power over Ethernet Plus (PoE+) IEEE 802.3at Type 2 Class 4, max 30 W 20 – 28 V DC max 16 W Connectors RJ-45 for 10BA[...]

AXIS P5415–E PTZ Dome Network Camera Technical Specications Digital input — Connect to GND to activate, or leave oating (unconnected) to deactivate. 0 to +30 V DC Congurable (Input or Output) 3–6 Digital output — Internal connection to ground when activated, oating (unconnected) when deactivated. If used with an inductive load, [...]

AXIS P5415–E PTZ Dome Network Camera Technical Specications Function Pin Notes Microphone/Line in 1 Microphone or line in (mono) GND 2 Ground Line out 3 Line audio out GND 4 Ground SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. Performance Considerations[...]

User Manual Ver. M2.2 AXIS P5415–E PTZ Dome Network Camera Date: November 2013 © Axis Communications AB, 2013 Part No. 54725[...]