Axis P5532-E manual

USER’S MANUAL AXIS P5532-E PTZ Dome Network Camera AXIS P5534-E PTZ Dome Network Camera[...]

AXIS P5532-E/P5534-E User’s Manual Notices This manual is intended for administrators and users of the AXIS P5532-E/P5534-E PTZ Dome Network Camera, and is applicable for firmware release 5.20 and later. It includes instructions for using and managing the camera on your ne twork. Previous experience of networking will be of use when using this pr[...]

3 AXIS P5532-E/P5534-E - Table of contents Contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 AXIS P5532-E/P5534-E - Product Description Product Description This manual applies to the following products: • AXIS P5532-E PTZ Dome Network Camera. • AXIS P5534-E PTZ Dome Network Camera. The information provided here applies to both models, except where otherwise indicated. Key features • HDTV 720p AXIS P5534-E offers HDTV 720p in compli[...]

5 AXIS P5532-E/P5534-E - Product Description Overview Note: To insert and remove an SD card, or a ccess the camera’s control and restart buttons, the sunshield and top cover must first be removed; for instructions please refer to the Installation Guide. Network connecto r - RJ-45 Ethernet connector. Supports High Power ov er Ethernet (IEE 802.3at[...]

6 AXIS P5532-E/P5534-E - Product Description Control button - The control button is used for • Connecting to an AXIS Video Hosting System service, see page 33 . To connect, press and hold the button until the Status LED flashes green. • Connecting to AXIS Internet Dynamic DNS Service, see page 33 . To connect, press the button once. • Restori[...]

7 AXIS P5532-E/P5534-E - A ccessing the Camera Accessing the Camera To install the network camera, refer to the Installation Guide supplied with your product. The network camera can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating sy[...]

8 AXIS P5532-E/P5534-E - A ccessing the Camera Setting the root password To gain access to the product, you must set the pas sword fo r the defa ult admini strator us er - ‘ root ’. This is done in the ‘ Configure Root Password ’ dialog, which is displayed when the network came ra is accessed for the first time. To prevent network eavesdrop[...]

9 AXIS P5532-E/P5534-E - A ccessing the Camera The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show up, unless configured to do so. These are configured under Setup > Live View Config > La yout . View size – Click to scale the image down to 800 pixels wid[...]

10 AXIS P5532-E/P5534-E - A ccessing the Camera Pan/Tilt/Zoom Controls The Live View page also displays the Pan/Tilt/Zoom (PTZ) contro ls. The administrator can enable/d isable controls for specified users under System Options > Security > Users . With the P TZ Control Queue enabled the time each user is in control of the PTZ settings is limi[...]

11 AXIS P5532-E/P5534-E - Video Streams Video Streams The network camera provides se veral image and video stream formats. Your re quirements and the properties of your network will determine the type you use. The Live View page in the network came ra provides access to H.264 and Motion JPEG video streams, and to the list of available stream profil[...]

12 AXIS P5532-E/P5534-E - Video Streams AXIS Media Control (AMC) AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing liv e video from the network camera. The AMC Control Panel can be used to con figure various video settings. Please see the AXIS Media Control Us er’s Manual for more information. The AMC[...]

13 AXIS P5532-E/P5534-E - Setup Tools Setup Tools AXIS P5532-E/P5534-E can be configured by users with administrat or or operator rights. To acce ss the product’s Setup tools, click Setup in the top right-han d corner of the Live View page. • Admi nistrators have unrestricted access to all settings. • Operators have access to Vid eo & Aud[...]

14 AXIS P5532-E/P5534-E - Video Video Click to access the on line help th at explains the Setup tools. Video Stream The video stream settings appear under in three different tabs: •I m a g e • H.264 •M J P E G Preview For a preview of the image before saving, select the Vide o format and click Open . The pixel cou nter shows the number of pix[...]

15 AXIS P5532-E/P5534-E - Video H.264 GOV Settings The GOV structure describes the composition of the video st ream and sett ing the GOV-length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality. Bit Rate Control The bit rate can be set as Va riable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjust[...]

16 AXIS P5532-E/P5534-E - Video Stream Profiles There are four pre-progr ammed stream profiles available for qui ck set-up. These settings can be adjusted and new, customized profiles can be created. Each profile has a descriptive name, describing its usage an d/or purpose. The profiles can be accessed from the Live View page. • To create a new s[...]

17 AXIS P5532-E/P5534-E - Video IR cut filter - Set the filter to Off to allow the camera to “see” infrared light; it increases the light sensitivity, for example at night. The image is shown in black & white when the IR cut filter is off. Set to Auto to automatically switch between On and Off according to the lighting conditions. Max gain [...]

18 AXIS P5532-E/P5534-E - Live View Config Live View Config Layout Stream Profile From the Str eam Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are t he pre-programmed stream profiles as well as the ones created under Video > Stream Profiles . See Stream Profiles, on page 16 , for more infor[...]

19 AXIS P5532-E/P5534-E - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installat ion of the H.264 decoder included with AXIS Media Control. This is used to prevent the installation of[...]

20 AXIS P5532-E/P5534-E - PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a pre-defined camera view than can be used to quickly move the camera to a specific location. From Preset Position Setup , use the Pan, Tilt and Zoom (PTZ) controls to steer the camera view to the required position. When satisfied with the camera[...]

21 AXIS P5532-E/P5534-E - PTZ (Pan Tilt Zoom) Advanced Limits Define the pan, tilt, zoom and focus limits for the network came ra. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. The near focu s limit can be set to avoid focusing on objects too close to the camera. Once a limit has been saved, [...]

22 AXIS P5532-E/P5534-E - Applications Applications The Application packages feat ure allows you to upload third party application packages for use on the network camera. Listed under Applications > Package s are the packages that have already been in stalled. Click on the name to open the menu options Settings, License and About. See the online[...]

23 AXIS P5532-E/P5534-E - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain action s in th e camera. A common event type is an alarm that causes the camera to upload images. Many eve nt types use an Event Server , to receive uploaded images. An event that is triggered by a signal, such as a detection of motio[...]

24 AXIS P5532-E/P5534-E - Events Triggered Event A triggered event can be activated by: • A manual trigger - using the manual trigger button on th e Live View page or through the VAPIX® Application Programming Interface (API) • An application trigger - a third party application installed on the camera. • Movement in a motion detection window[...]

25 AXIS P5532-E/P5534-E - Events Continue image upload (unbuffered) - Upload video images for a fixed length of t ime or for as long as the trigger is active. Select type - Upload images to an FTP or HTTP serv er, send images by e-mail or save th e video stream to the local storage disk. Create folder - Images uploaded to FTP and HTTP servers can b[...]

26 AXIS P5532-E/P5534-E - Events Motion Detection Motion detection is used to generate an alarm whenever moveme nt occurs (or st ops) in the video image. Up to 10 Include and Exclude windows can be configured. • Inclu ded windows target specific areas within the whole video image • Excluded windows define areas within an Include window that sho[...]

27 AXIS P5532-E/P5534-E - Events Please see the online help for descr iptions of each available option. • Avoid triggering on small objects in the video image by setting the object si ze level to high. • Use several small Motion Detection wi ndows rather than one large window, if triggers on small movements or objects are desired. • To reduce[...]

28 AXIS P5532-E/P5534-E - Recording List Recording List The Recording List web page contains a list of recordings made to the SD memory card. It shows ea ch recording's start time, length, the event type, and indicates if the recording is lo cked so that it can neither be deleted nor recorded over. To view a recording, select it from the list [...]

29 AXIS P5532-E/P5534-E - Recording List Recording time - Filter out a group of recordings based on their start an d end dates o r times. The re cording date and time is listed according to the device's time zone. If the local time zone is different than the device's time zone, you w ill need to consider that the filter is done by the loc[...]

30 AXIS P5532-E/P5534-E - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays th[...]

31 AXIS P5532-E/P5534-E - System Options IEEE 802.1X IEEE 802.1X is a standard fo r port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authent ication Protocol). To access a network protected by IEEE 802. 1X, devic es must authenticate themselves . The [...]

32 AXIS P5532-E/P5534-E - System Options Date & Time Current Server Time Displays the current date and time (24h clock). The time can be displayed in 12h cl ock format in the overlay (see below). New Server Time Select your ti me zone from the drop-down list. If you wa nt the server clock to automatically adjust for daylight savings time, selec[...]

33 AXIS P5532-E/P5534-E - System Options Use the following IP address - To use a static IP address for the network ca mera, check the radio button and then make the following settings: • IP address - Speci fy a unique IP address for your network camera. (To check if the IP address you intend to use is available or not, click the Test button) • [...]

34 AXIS P5532-E/P5534-E - System Options Use the following D NS server address - Enter the desired DNS server by specifying the following: • Domain name - Enter the domain(s) to search for the host name used by the network came ra. Multiple domains can be separated by semicolons (;). The host name is always the first part of a Fu lly Qualified Do[...]

35 AXIS P5532-E/P5534-E - System Options Enable/Disable - When enabled, th e network camera a ttempts to configure port mapping in a NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the camera (see System Options > Network > UPnP ). Use manually sele cted NAT router - Select this option to manually select a NA T[...]

36 AXIS P5532-E/P5534-E - System Options For more information on Quality of Service, please see the Axis support web at www.axis.com/techsup SMTP (email) Enter the host names (or IP addresses) and port numbers for your primary and secondary mail servers in the f ields provided, to enable the sending of notifications and image email mess ages from t[...]

37 AXIS P5532-E/P5534-E - System Options Bonjour The network camera includes support for Bonjour. When enabled, the camera is automatically detected by operatin g systems and clients that support this. Storage SD Card The Disk Management window is used to set up and ma nage local storage. it is used to connect memory cards for recording video, moni[...]

38 AXIS P5532-E/P5534-E - System Options Logs & Reports When contacting Axis support, plea se be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information the Serv er Report and Parameter List may prove useful when troubleshooting a problem or when contacting the Axis suppo[...]

39 AXIS P5532-E/P5534-E - About Plain Config Plain Config is for the advanced user with experience of Axis network c amera configuration. All para meters can be set and modified from this page. Help is avai lable from the standard help pages. About Here you can find basic information a bout your network camera. You can also view third party softwar[...]

40 AXIS P5532-E/P5534-E - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines th e functinality of network cameras. One of your first actions when t roubleshooting a problem should be to check the current firmware version. The la test version may contain a correction that fixes your particular problem. The cur[...]

41 AXIS P5532-E/P5534-E - Troubleshooting AXIS Support If you contact Axis Customer Services, plea se hel p us to resolve your problems expe dientl y by providing a Server Report and a brief description of the problem. The Server Report contains important information about the server and its sof tware, as well as a list of the current parameters. T[...]

42 AXIS P5532-E/P5534-E - Troubleshooting Symptoms, possible causes and remedial actions Problems setting the IP addres s When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the camera. Ensure the Ping length is set to 408. See the Inst allation Guide. The camera is loca t ed[...]

43 AXIS P5532-E/P5534-E - Troubleshooting For further assistance, please contact your reseller or check the support pages on the Axis we b site at www. axis.com/techsup Lower frame rate than expected Reduce number of applications running on the c lient comput er. Limit the number of s imultaneous viewers. Check with the system administrator that th[...]

44 AXIS P5532-E/P5534-E - Troubleshooting LED Indicator flash routine * RFL (Resident Firmware Loader) check is a checksum method used to ensure that the software loading and star ting the firmware works correctly. Case Color Description Normal boot sequence Unlit Power on RFL check* Amber Kernel booting System initiating Green Shows steady green f[...]

45 AXIS P5532-E/P5534-E - Technical Specifications Technical Specifications Function/group Item Specification Camera Models AXIS P5532-E 60 Hz, AXIS P5 532-E 50 Hz AXIS P5534-E 60 Hz, AXIS P5 534-E 50 Hz Image sensor AXIS P5532-E : 1/4” Progressive scan CCD AXIS P5534-E : 1/3” Progressive scan CCD 1.3 Megapixel Lens AXIS P5532-E: • Zoom 3.6 m[...]

46 AXIS P5532-E/P5534-E - Technical Specifications Network Security Password protection, IP address filtering, HTTPS encryption, IEEE 802.1X network access control*, digest authentication, user access log *This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit (www.openssl.org) Supported protocols IPv4/v6,[...]

47 AXIS P5532-E/P5534-E - Technical Specifications General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CP[...]

48 AXIS P5532-E/P5534-E - Glossary of Terms Glossary of Terms ActiveX - A standard that enables soft ware components to interact with one another in a networked environment, regardless of the language(s ) used to create them. Web browsers may come into contact w ith ActiveX controls, ActiveX documents, and ActiveX sc ripts. ActiveX controls are oft[...]

49 AXIS P5532-E/P5534-E - Glossary of Terms remember than 192.0.34.166. Th e t ranslation tables for domain names are contained in Domain name servers. Domain Server - Domains can also be used by organizations who wish to centralize the ma nagement of their (Windows) computers. Each user within a domain has an acco unt that usually allows them to l[...]

50 AXIS P5532-E/P5534-E - Glossary of Terms Interlacing was developed many years ago for the analog TV world and is still used widely today. It provides good results when viewing motion in standard TV pictures, although there is always some degree of distorti on in the image. To view interlaced video on e.g. a computer monitor, the video mus t firs[...]

51 AXIS P5532-E/P5534-E - Glossary of Terms check the status of a network host or device. Ping can be used to see if a particular network address (IP address or host name ) is occupied or not, or if the host at that address is responding normally. Ping can be run from e.g. the Windows Command prompt or the command line in UNIX. Pixel - A pixel is o[...]

52 AXIS P5532-E/P5534-E - Glossary of Terms SMTP (Simple Mail Transfer Prot ocol) - SMTP is used for sending and receiving e-mail. However, as it is ‘simple,’ it is limited in its ability to queue messages at the receiving end, and is usually used with one of two other protocols, POP3 or IMAP. These other protocols all ow the user to save messa[...]

53 AXIS P5532-E/P5534-E - Glossary of Terms designed to provide a wireless local area network (WLAN) w ith a level of security and privacy comparable to t hat usually expected of a wired LAN. Security is at two different levels; 40-bit and 128-bit encryption. The higher the bit number, the more secure the encryption. WPA-PSK (Wi-Fi Prot ected Acces[...]

AXIS P5532-E/P5534-E - Index 54 Index A Access Log 38 Action Buttons 9, 19 Administrator 13, 30 Alarm 26 AMC 7 ARP/Ping 33 Axis Media Control viewer Toolbar 9 B Backlight compensation 16 Backup 37 Bit Rate 15 Bonjour 7, 37 Brightness 16 Buffer Size 24 Buffers 24 C Color level 16 Connec tion L ist 38 Constant Bit Rate 15 Continuous Recording 29 Cont[...]

AXIS P5532-E/P5534-E - Index 55 Recovery 40 Referrals 30 Restore 37 RTSP 35 S Scheduled Event 25 Security 30 Self-signed certificate 8 Server Report 38 Server Time 32 Sharpness 16 SMTP 36 Snapshot button 9 SNMP 36 Storage 37 Storage Device 37 Support 37, 41 System Log 38 System Options 30 T TCP Server 23 TCP/IP Se ttings 32 Time Mode 32 Troubleshoo[...]