Axis Q1755 manual

USER’S MANUAL AXIS Q1755 Network Camera[...]

AXIS Q1755 - Notices Notices This manual is intended f or administrators an d users of the AXIS Q1755 Network Camera, and is applicable for firmware release 5.01 and later. It includes instruct ions for using and managin g the camera on your network. Previous experience of netw orking will be of use when using this product. Some knowledge of UNIX o[...]

3 AXIS Q1755 - Table of contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 AXIS Q1755 - Product overview Product overview This manual applies to the AXIS Q1755 Network Camera. Key features • HDTV qual ity With HDTV performance, AXIS Q1755 delivers outs tanding image quality and full fps in H.264. This is beneficial for video su rveillance s ystems where very clear image s and greater image deta il are required. • Zo[...]

5 AXIS Q1755 - Product overview Network - RJ-45 Ethernet connector. Supports PoE (Power over Ethe rnet, class 3). Using shield ed cables is recommended. Audio in - 3.5mm input for a mono microphone, or a line-in mono si gnal (left channel is used from a stereo signal). Audio out - 3.5mm output for audio (line level), can be connected to a public ad[...]

6 AXIS Q1755 - Product overview I/O terminal connector Used in applications for e.g. mo tion detection, event triggering and alarm notifications. In addition to an auxiliary power and a GND pin, the AXIS Q1755 has 2 pins that can be configured as either input or output. These pins provide the interface to: • Transistor output - For connecting ext[...]

7 AXIS Q1755 - Accessing the Camera Accessing the Camera Refer to the installation guide supplied with your produ ct in order to install the AXI S Q1755 Network Camera. The network camera can be used with mo st standard operating systems and browse rs. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Maci ntosh and F[...]

8 AXIS Q1755 - Accessing the Camera Setting the root password To gain access to the product, the password for the default administrator user root must be set. This is done in the ‘Configure Root Password’ dialog, which is displayed when th e netw ork camera is acce ssed for the first time. To prevent network eavesdropping when setting the root [...]

9 AXIS Q1755 - Accessing the Camera The Live View page How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show up, unless configured to do so. View size - click these buttons to scale the image down to 800 pixels wide or to full s cale. Only available in Motion JPEG. The Stream Profil[...]

10 AXIS Q1755 - Accessing the Camera Use the slider to control the volume on the speaker and microphone. When using the Half-duplex mode, this button t oggles, allowing you to spea k and listen. The first icon indicates that you can talk a nd the spea ker attach ed to the camera wi ll play your voice. The second indicates that you will hear audio f[...]

11 AXIS Q1755 - Video Streams Video Streams The network camera provides se veral image and video stream formats. Your re quirements and the properties of your network will determine the type you use. The Live View page in the network came ra provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other [...]

12 AXIS Q1755 - Video Streams AXIS Media Control (AMC) The recommended method of accessing live video from the network camera is to use the AXIS Media Control (AMC ) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio se ttings. Please see the rea dme file included in the tool for more i[...]

13 AXIS Q1755 - Video & A udio settings Video & Audio settings This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators , who have access to the settings for Basic Se tup, Video & Audio and Events. Refer to the online help files for[...]

14 AXIS Q1755 - Video & A udio settings Text Overlay Settings Use these set tings to include a text , date, and time as overlay in the video stream. Click for information on available options. Preview For a preview of the image before saving, select video format and Open . Whe n satisf ied with the sett ings, cl ick Save . Audio Enable Audio Ch[...]

15 AXIS Q1755 - Video & A udio settings Stream Profiles There are 4 pre-programmed stream profiles available for quick set-up. These settings can be a djusted and new, customized profiles can be created. Each profile has a descriptive name, describing its usage an d/or purpose. The profiles can be accessed from the Live View page. • To add a [...]

16 AXIS Q1755 - Video & A udio settings Focus and zoom The camera's maximum zoom leve l can be limited if required. Zoom tele limit - Select a value fr om the drop-down list and click the Go to button to check the selected limit. The camera has automatic focus and will refocus when the image changes. Th is setting is enab led by default. S[...]

17 AXIS Q1755 - Video & A udio settings Audio Settings This section describes how to configure the basic audio settings for the network camera. The audio functionality is en abled under Video & Audio > Video Stream > Audio. Audio Channels Audio mode - The Half duplex mode transmits and receives audio in both directions, but only in on[...]

18 AXIS Q1755 - Video & A udio settings Audio Output If the sound from the speaker is too low or too high, adjust the outpu t gain for the active speaker attach ed to the network camera. When satisfied with the settings, click Save , or click Re set to revert to previously saved settings. Note: To receive synchronized video in H.264 and audio, [...]

19 AXIS Q1755 - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for th e Live View page. Listed are t he standard stream profiles as well as the ones created under Video & Audio > Stream Profiles . Show stream profile selection uncheck this checkbox [...]

20 AXIS Q1755 - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AMC. This is u sed to prevent the installation of unlicensed copies. Furth[...]

21 AXIS Q1755 - PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) AXIS Q1755 has 10x optical zoom, 12x digital zoom and autofocu s and can immediately provide the desired field of view in perfect focus. The camera can be placed in a P/T device, in order to enable Pan/Tilt control from the camera. See www.axis.com for a list of compatible devices (Pelco D pro[...]

22 AXIS Q1755 - PTZ (Pan Tilt Zoom) Controls Panel Shortcut Command But tons Here are the controls for creating and saving sh or tcut command buttons. These buttons can provide direct access to various built-i n auxi liary commands provided by the PT driver. The buttons are displayed in the Control Panel, which is availa ble on the Live View page b[...]

23 AXIS Q1755 - Event Event An event or Event Typ e triggers actions when activated. An event type is a set of parameters that defines the actions. A common event type is an alarm that causes the came ra to upload images. Many event types require an Event Server , to receive uploaded images. This section describes h ow to co nf igure the camera to [...]

24 AXIS Q1755 - Event Example: If a person or object passes in front of a camera and an event has been configured to detect and respond to motion, the camera can record and save ima ges to an FTP server, and can send a no tification e-mail to an e-mail address. Images can be sent as e-mail attachments. Triggered Event A triggered event can be activ[...]

25 AXIS Q1755 - Event Notes • Pre-trigger and Post-trigger buffers will be lost if the connection to the event server fails • The maximum length of the pre-/post-buffer depend s on the video image size and selected frame rate • If the pre- or post-buffer is too larg e for the camera’s internal memory, the frame rate is reduced and individua[...]

26 AXIS Q1755 - Event When the Alarm for dark images parameter is enabled, alarms are generated for all cases wher e the lights are either dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of f ocu s. If not enabled, no alarm will be sent. Click Save to save the settings. Motion Detection Motion detection is used to[...]

27 AXIS Q1755 - Event Examples: • Avoid triggering on small objects in the video image by setting the object si ze level to high. • Use several small Motion Detection wi ndows rather than one large window, if triggers on small movements or objects are desired. • To reduce the number of trig gers if there is a lot of movement during a short pe[...]

28 AXIS Q1755 - Recording List Recording List See Setup > System Options > Storage > SD Card to connect, format and monitor the status and available recording space of the SD memory card. The Recording List window contains a list of recordings made to the SD memory card. It shows each recording's start time, length, the ev ent type, a[...]

29 AXIS Q1755 - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authori[...]

30 AXIS Q1755 - System Options IEEE 802.1X IEEE 802.1X is an IEEE standard for port-bas ed Network Admission Control. It provides authentication to devices attached to a network port (wired or wireless), establishing a point-to-point connection, or, if au thentication fails, preventing access on that port. 802.1X is based on EAP (E xtensible Authen[...]

31 AXIS Q1755 - System Options From the Time Mode section, select the preferred method to use for setting the time: • Sync hronize with computer time - sets the time from the clock on your computer. • Synchronize with NTP Server - the camera will obtain the time from an NTP server every 60 minutes. • Set manually - this option allows you to m[...]

32 AXIS Q1755 - System Options Network Basic TCP/IP Settings AXIS Q1755 support both IP version 4 and IP version 6. Both vers ions may be enabled simultaneo usly, and at least one version must always be enabled. When using IPv4, th e IP address for the camera can be set automatica lly via DHCP, or a static IP address can be set manually. If IPv6 is[...]

33 AXIS Q1755 - System Options Use the following D NS server address - enter the desired DNS server by specifying the following: Domain na me - enter the domain(s) to search fo r the host name used by the networ k cameras. Multiple domains can be separated by semicolons (;). The host na me is always the first part of a Fully Quali fied Domain Name,[...]

34 AXIS Q1755 - System Options Alternative HTTP port - select this option to manually define an extern al HTTP port. Enter the port number in the field provided. If no port is entered here a port number is au tomat ically selected when NAT traversal is enabled. Notes: • An alternative HTTP port can be used/be active even if NAT tr aversal is disa[...]

35 AXIS Q1755 - System Options SNMP The Simple Network Management Protocol (S NMP) allows remote management of network devices. Depending on the level of security required, select the version of SNMP to use. The three levels of security are: • SNMP V1 - includes no security. • SNMP V2c - uses very simple security. The community name can be spec[...]

36 AXIS Q1755 - System Options reset are: •the boot protocol (DHCP or static) •the static IP address •the default router •the subnet mask •the system time • Default - the default button should be used with caution. Pr essing this returns the came ra's settings to the factory default values (including the IP address). Dome Status Up[...]

37 AXIS Q1755 - About Configuration From the drop-down lists, select the leve l of information to be added to the System Log and Access Log files and the permitted size of the log files. The default information level for the Access Log is set to Crit ical & Warnings, i.e. failed conne ctions. However, in an error situation and when requesting s[...]

38 AXIS Q1755 - Resetting to the Factory Default Settings Resetting to the Factory Default Settings To reset the camera to the original factory default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 35 ) or use the Control button on the side of the camera (see page 4 ) as described bel ow: Using t[...]

39 AXIS Q1755 - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the n etwork came ras. One of your first actions when troubleshooting a problem should be to check the current firmwa re version. T he late st version may contain a correct ion that fixes your particular problem. The curre[...]

40 AXIS Q1755 - Troubleshooting 4. After the upgrade is complete (1-10 minutes), the unit automatically restar ts and shows a steady green on the Power and Status LEDs and flashing green or amber on the Network LED. 5. Reinstall the camera, referrin g to the installation guide. If the emergency recovery procedure doe s not get the camera up and run[...]

41 AXIS Q1755 - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address mu st be se t within two minut es after pow er has been applied to the camera. Ensure the Pin g length is set to 408. See the Installation Guide. The camera is located on a dif[...]

42 AXIS Q1755 - Troubleshooting Lower frame rate than expected Reduce number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the system administ rator that ther e is enough bandwidth available. See also the online help. Check in the AMC control panel applet (H.264 tab) that video processing is no[...]

43 AXIS Q1755 - Troubleshooting For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup No audio or very poor audio quality Check that the correct Au dio Input source is selected un der Setup > Audi o > Source . Select Microphone for the internal microphone or for a connected e[...]

44 AXIS Q1755 - Technical Specifications Technical Specifications Function/group Item Specificatio n Camera Models • AXIS Q1755 50Hz • AXIS Q1755 60Hz Image sensor 1/3" Progressive Scan CMOS 2 Megapixel Lens • F1.8 - 2.1, f = 5.1 - 51mm • Auto day/night IR filter, Autofocus • Near focus limit: 10mm (wide) or 800mm (tele) • Angle of[...]

45 AXIS Q1755 - Technical Specifications System Integration Application Programming Interface • Open API for software integrat ion, including VAPIX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream • Quality of Service (QoS) la yer 3, DiffServ Model • Embedded Linux operating system *Available at www.axi[...]

46 AXIS Q1755 - Technical Specifications General performance consider ations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches[...]

47 AXIS Q1755 - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact with one anothe r in a networked e nvironment, regardless of the langua ge(s) used to create them . web browsers may come into contact with ActiveX controls, ActiveX documents, and ActiveX scripts. ActiveX controls are often downloa[...]

48 AXIS Q1755 - Glossary of Terms DNS (Domain Name System) - DNS is used to locate and translate Internet domain names in to IP (Internet Protocol) addresses. A domain name is a meaningful and easy-to-remember name for an Internet address. For example the domain name www.example.co m is much easier to remember than 192.0.34.166. The translation tab[...]

49 AXIS Q1755 - Glossary of Terms 802.11 standard supports 1 or 2 Mbit/s transmission on the 2.4 GHz band. IEEE 802.11b specifies an 11 Mbit/s data rate on the 2.4 GHz ban d, while 802.11a allows up to 54 Mbit/s on the 5 GHz band. Image compression - Image compression minimizes the file size (in bytes) of an image. Two of the most common compressed[...]

50 AXIS Q1755 - Glossary of Terms an individual device to a network, such as the Internet or a LAN. NTSC (National Televis ion System Committee) - NTSC i s the television and video standard in the United States. NTSC delivers 525 lines a t 60 half-frames/second. NWay - A network protocol that automatically negotiates the highest possible com mon tr[...]

51 AXIS Q1755 - Glossary of Terms reach certain destinations. A router is sometimes included as part of a network switch. See also switch . Server - In general, a server is a computer program that provid es services to othe r computer programs i n the same or other computers. A computer running a server program is also frequently referred to as a s[...]

52 AXIS Q1755 - Glossary of Terms network, via e.g. a direct phone line or via the Internet. VOP (Video Object Plane) - A VOP is an image frame in an H.264 video stream. There are several types of VOP: - An I-VOP is complete image frame. - A P-VOP codes the differences between images, as long as i t is more efficient to do so. Otherwise it codes th[...]

AXIS Q1755 - Index A Action 23 Action Buttons 9, 20 Active/Inactive 20 Administrator 13 Alarm 6, 26 AMC 7 AMC Viewer Toolbar 9 ARP/Ping 32 Audio 14 Audio input 17 Audio output 18 Audio Settings 17 AXIS Media Control 17 B Backup 36 Bit Rate 14 Bonjour 7 Buffer Size 24 Buffers 24 C Camera tampering 25 Control Button 38 D Date & Time 30 Default Vi[...]

AXIS Q1755 - Index Time Mode 31 Triggered Event 23 Troubleshooting 39 U Upgrade Server 36 UPnP 33, 35 Users 29 V Video Stream 13[...]