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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones BenQ GL50. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica BenQ GL50 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual BenQ GL50 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales BenQ GL50, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones BenQ GL50 debe contener:
- información acerca de las especificaciones técnicas del dispositivo BenQ GL50
- nombre de fabricante y año de fabricación del dispositivo BenQ GL50
- condiciones de uso, configuración y mantenimiento del dispositivo BenQ GL50
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de BenQ GL50 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de BenQ GL50 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico BenQ en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de BenQ GL50, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo BenQ GL50, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual BenQ GL50. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
G50 / GL50 Series LCD Monitor User Manu al[...]
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2 Cop yright Cop yright 2013 b y BenQ Corporatio n. All rights r eserved. No pa rt of this publication ma y be repr oduced, transmitted, transcribed, stored in a r etrie val system or translated into an y language or computer language , in any f orm or by an y means, el ectr onic , mechanical, magnetic, optical, chemical, manual or otherwise, wi th[...]
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3 Ser vicing Do not attempt to ser vice this product y ourself, as opening or r emoving covers ma y expose you to danger ous voltages or other risks. If an y of the abov e mentio ned misuse or other accident such as dr opping or mishandling occurs, contact qualified ser vice personnel for ser vicing. BenQ ecoF A CTS BenQ has been dedicated to th e [...]
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4 Table of Contents Copyright ............................ ...................................................... ................................... ................. 2 Getting started ..... ...................................................... .................................................... .............. 5 Getting to know your mo nitor ...[...]
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5 Getting started Getting star ted When unpacking please check you ha ve the f oll o wing items. If an y ar e missing or damaged, please contact the place of pur chase for a r eplacement. BenQ LCD Monitor Monitor Stand (for models without height adjustment stand) Monitor Base (for models without height adjustment stand) Monitor Base (for models wit[...]
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Página 6
6 Getting st arted Video Cable: D-Sub Video Cable: D VI-D (Optional accessor y for models with D VI inputs, sold separately) Video Cable: HDMI (Optional accessor y for models with HDMI inputs, sold separately) Audio Cable (Optional accessor y for models with speak ers, sold separately) • Available accessories and the pictur es shown her e ma y di[...]
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Página 7
7 Getting to know your monitor Getting to know y our monitor Fr ont view Back vie w 1. Contr ol buttons 2. P ow er button 1 2 3. Speak ers (for models with speak ers) 4. Input and output port s (var y by model, see Input and output ports on page 8 ) 5. K ensington lock slot 33 5 4 • Above diagram ma y var y depending on the model. • Picture ma [...]
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Página 8
8 Getting to k now your mo nitor Input and output por ts A vailable input and output po rts ma y var y depending on yo ur pur chased model. Check the Specifica tion document on the pr ov ided CD f or details. Models with HDMI inputs 1. A C power input jack 2. Audio Line In 3. Headphone jack 4. HDMI sock et 5. D VI-D socket 6. D-Sub sock et Models w[...]
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Página 9
9 How to assemble your monitor hardw are How to assemble y our monitor har dwar e • If your model came with a height adjustment stand (HAS), refer to Appendix: Assembling your monitor with a height adjustment stand (HAS) on page 39 for details on hardware installation. • If the computer is turned on you must turn it off befor e continuing. Do n[...]
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10 How to assemble your monitor hardware If the screen size is 27 inches , follow the illustrations on the right to attach th e monitor st and and the base . Tighten the scre w that fix es the stand to the monitor . Use of a flat-head scre wdriv er is r ecommended. Gently attempt to pull them back a part to check that they ha ve pr operly engaged. [...]
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Página 11
11 How to assemble your mon itor hardware 2. Connect the video cable Do not use both D VI-D cable and D-Sub cable on th e same PC . The only case in which both cables can be used is if they are connected to tw o diff ere nt PCs with appr opriate video systems. (Not a vailable for analog-only models). T o Connect the D-Sub C able Connect the plug of[...]
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Página 12
12 How to assemble your monitor hardware Y ou ma y connect headphones to the h eadphone jack found next to the Line In jack of the monitor . Location of the Line In and headphone jacks may vary by model. Check Input and output por ts on page 8 for det ai ls. 4. Connect the power cable to the monitor . Plug one end of the pow er cord into the sock e[...]
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Página 13
13 How to assemble your mon itor hardware How to detach the base 1. Prepar e the monitor and ar ea. T urn off the monitor and the power before unplugging the pow er cable. T urn off the computer befor e unplugging the monitor signal cable. Pr otect the monitor and scr een b y clearing a flat open area on y our desk and placing a soft item lik e a t[...]
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14 How to assemble your monitor hardware If the screen size is 27 inches , follow the illustration on the right to detach the monitor base. Release the scre w that fix es the stand to the monitor . Use of a flat-head scre wdriv er is recommended. Then pull the monitor stand backward a wa y from the monitor . 1 2 1 2 3 1 2[...]
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15 How to assemble your mon itor hardware Using the monitor wall mounting kit The back of y our LCD monitor has a VESA standard mount with 100mm pattern, allo wing the installation of a wall mount brack et. Befor e starting to install a mo nitor wall mounting kit, please read the pr ecautions carefully . Pr ecautions: • Install your monitor and m[...]
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Página 16
16 Getting t he most from your BenQ mon itor Getting the most fr om your BenQ monitor T o gain the most benefit from y o ur new BenQ LCD monitor , you should install the custom BenQ LCD Monitor driver softwar e as pr ovided on the BenQ LCD Monitor CD-R OM. The cir cumstances under which y ou connect and install y our BenQ LCD Monitor will determine[...]
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17 Getting the most fr om your BenQ monitor How to install the monitor on a ne w computer This instruction details the pr ocedur e f or select ing and installing the BenQ LCD Monitor driv er softwar e on a new computer wh ich has ne v er had a monitor dr iv er installed bef ore. This instruction is only suitable f o r a computer which has ne ve r b[...]
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Página 18
18 Getting t he most from your BenQ mon itor GL2450 GL2450 / GL2450M GL2450H GL2450HM / GL2450HT G2450 G2450 G2450H G2450HM GL2750H GL2750HM G2750 G2750 G2750H G2750HM Driv er files Suitable models[...]
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Página 19
19 Getting the most fr om your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the pr ocedure f or ma nuall y updating the existing monitor driv er software on y our Micr osoft Windows computer . It is curr entl y tested as compatible f or Windows 8, Windo ws 7, and Window s Vista Operating System (OS). Inst[...]
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20 Getting t he most from your BenQ mon itor How to install on Windo ws 8 sy stem (selected models onl y) 1. Open Display Properties . Mov e the cursor to the lo we r -ri ght of the screen or pr ess the Windows + C buttons on the k eyboar d to bring up the Charm bar . Go to Settings , Control Panel , Devices and Printers and right-click the name of[...]
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Página 21
21 Getting the most fr om your BenQ monitor How to in stall on Windows 7 system 1. Open Display Properties . Go to Start , Control Pan el , Hardware and Sound , Devices and Printers and right-click the name of y our monitor fr om the menu. Alternativel y , right-click the desktop and select Personalize , Display , Devices and Printers , and right-c[...]
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22 Getting t he most from your BenQ mon itor How to install on Windo ws Vista systems 1. Open Display Settings . Right-click the desktop and select Personalize fr om the popup menu. Select Display Settings fr om the Personalize appearance an d sounds window . The Display Settings window will displa y . 2. Click the Advanced Settings button. The Gen[...]
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23 Picture optim ization Pictur e optimization The easiest wa y to obtain an optimal displa y fr om an analog (D-Sub) input is to use the AUTO k e y function. Press the AUT O k ey to optimize the curr entl y displa yed image to the scr een. If you wish, y ou can alwa ys adjust the scr een ge ometric sett ings manually usi ng geometr y menu items. T[...]
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Página 24
24 How to a djust your monitor How to adjust y our monitor The contr o l panel 1. AUTO : Adjusts v ertical position, phase , horizont al position and pixel clock automatically . 2. MENU k e y: Activates OSD main men u and r etu rn to the pr evious men u or exit OSD . 3. / Display Mode k ey (for models wi thout speak ers): For Up/Incre ase adjustmen[...]
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25 How to adjust your monitor Hot k ey mode The monitor k e ys perform as hot k eys to pr o vide direct access to particular functions whenev er the men u isn't curr ently displa ying on-screen. Displa y Mode hot k ey (f or models without speak ers) V olume hot k e y (f or models with speak ers) Mode hot k e y Input hot k ey (not a vailabl e f[...]
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26 How to a djust your monitor Main menu mode Y ou can use the OSD (On Screen Displa y) menu to adjust all the setti ngs on y our monitor . A vailable menu options ma y var y depending on the input sour ces, functions and settings. Menu options that ar e not a vaila ble will become gra y ed out. Pr ess the MENU k e y to displa y the following main [...]
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Página 27
27 How to adjust your monitor Displa y menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Menu options that are not a vaila ble will become gra y ed out. 1. Pr ess the MENU k e y to displa y the main menu. 2. Pr ess the or ke ys to select DISPLA Y and then press the ENTER k e y to enter the menu. 3. P[...]
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Página 28
28 How to a djust your monitor Phase Adjusts the pix el clock phase timing to synchr onize with the analog input video signal. Not applicable to a digi tal input signal. See also: Pictur e optimization on page 23 . Pr ess the or k eys to adjust the value . 0 to 63 Item Function Operation Range[...]
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Página 29
29 How to adjust your monitor Pictur e menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Menu options that are not a vaila ble will become gra y ed out. 1. Pr ess the MENU k e y to displa y the main menu. 2. Pr ess the or ke ys to select PICTURE and then press the ENTER k e y to enter the menu. 3. Pr[...]
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Página 30
30 How to a djust your monitor Color - Press ENTER to enter the Color men u. Color T emperature Normal: Allows video and still photogra phs to be view ed with natural coloring. This is the factor y default color . Pr ess the or ke ys to select this option. Bluish: Applies a cool tint to the image and is factory pr e-set to the PC industr y standard[...]
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31 How to adjust your monitor Pictur e Advanced menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Menu options that are not a vaila ble will become gra y ed out. 1. Press the MENU k ey to displa y the main menu. 2. Press the or k eys to select PICTURE ADV ANCED and then press the ENTER k e y to enter[...]
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Página 32
32 How to a djust your monitor Sense y e Demo Displa ys the previe w of scr een images under the selected mode fr om Pictur e Mode . The screen will be divided into two windo ws; the left window demonstrates images of Standard mode, while the right windo w presents the images under the specified mode. Pr ess the or ke ys to change the settings. •[...]
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Página 33
33 How to adjust your monitor Color For m at Determines the color space (RGB or YUV) based on the follo wing detected video signal: • D-Sub (V GA) from PC: The default Color Format is RGB. • D-Sub (Component) fr om a video device: The default Color Format is YUV . Y ou might need to manuall y set the Color Format if colors shown on the monitor [...]
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Página 34
34 How to a djust your monitor Audio menu A vailable menu options ma y var y depending on the input sour ces, functions and settings. Menu options that ar e not a vaila ble will become gra y ed out. 1. Pr ess the MENU k e y to displa y the main menu. 2. Pr ess the or k eys to select AUDIO and then press the ENTER ke y to enter the menu. 3. Press th[...]
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Página 35
35 How to adjust your monitor System menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Menu options that are not a vaila ble will become gra y ed out. 1. Pr ess the MENU k e y to displa y the main menu. 2. Pr ess the or k eys to select SYSTEM and then press the ENTER k e y to enter the menu. 3. Pr es[...]
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Página 36
36 How to a djust your monitor Language Sets the OSD menu language. Pr ess the or ke ys to change the settings. The language options displa y ed on y our OSD ma y diff er fr om those shown on the right, depending on the product supplied in your region. • English • French • German • Italian • Spanish • P olish • Japanese • Czech • [...]
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Página 37
37 How to adjust your monitor OSD Lock Pr e vents all the monitor settings fr om being accidentally changed. When this function is activated, the OSD contr ols and hotk e y operations will be disabled. Pr ess the or k eys to change the settings. T o unlock the OSD contr ols when the OSD is preset to be lock ed, press and hold the MENU key for 15 se[...]
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Página 38
38 How to a djust your monitor *DDC/CI, short for Displa y Data Ch annel/Command Interface, which was deve loped by Video Electr onics Standards Association (VESA). DDC/CI capability allows moni tor contr ols to be sent via the software f or remote diagnostics.[...]
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Página 39
39 Appendix: Assembling your monitor wit h a height adjustme nt stand (HAS) Appendix: Assembling y our monitor with a height adjustment stand (HAS) How to attach the monitor base • If the computer is turned on you must turn it off befor e continuing. Do not plug-in or turn-on the pow er to the monitor until instructed to do so . • The following[...]
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Página 40
40 Appendix : Assemb ling your monitor with a height adjustment stand (HAS) Extend the monitor to the maximum extended position. Then tilt the monitor . And r otate the monitor 90 degrees counter clo ckwise as illustrated. Y ou might want to adjust the monitor heig ht. See Adjusting the monitor height on page 42 for mo re information. Y ou should p[...]
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Página 41
41 Appendix: Assembling your monitor wit h a height adjustme nt stand (HAS) How to detach the base T o move the monitor properly , you should extend the monitor to its maximum height, then place one hand on the upper par t of the monitor stan d and the other hand on the lower part of the stand as illustrated. 1. Prepar e the monitor and ar ea. T ur[...]
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Página 42
42 Appendix : Assemb ling your monitor with a height adjustment stand (HAS) Adjusting the monitor height T o adjust the monitor height, hold both the left and the right sides of the monitor to low er the monitor or lift it up to the desir ed height. • A void pl acing hands on the upper or lo w er part of the height-adjustable stan d or at the bot[...]
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Página 43
43 Appendix: Assembling your monitor wit h a height adjustme nt stand (HAS) Rotating the monitor 1. Pivot the displa y . Befor e r otating the monitor with a portrait viewing or ientation, the displa y has to be r otated 90 degrees. Right-click the desktop and select Screen resolution fr om the popup menu. Select Portrait in Orient ation , and a pp[...]
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Página 44
44 Appendix : Assemb ling your monitor with a height adjustment stand (HAS) Vie wing angle adjustment Y ou ma y position the screen to the desir ed angl e with -5° to + 15° monitor tilt, 90° (left and right total) monitor swiv e l, and 110 mm monitor height. 4. Adjust the monitor to the desired vie wing angle . -5 -5 O O ~ +15 ~ +15 O -5 O ~ +15[...]
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Página 45
45 Appendix: Assembling your monitor wit h a height adjustme nt stand (HAS) Using the monitor wall mounting kit The back of y our LCD monitor has a VESA standard mount with 100mm pattern, allo wing the installation of a wall mount brack et. Befor e starting to install a mo nitor wall mounting kit, please read the pr ecautions carefully . Pr ecautio[...]
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Página 46
46 Trouble shootin g T r oubleshooting Fr equentl y ask ed questions (F A Q) The image is blurred: Read the instructions on the link "Adjusting the Scr een Resolution" on the CD , and then select the corr ect r esolution, refr esh rate an d mak e adjustments b ased on these instructions How do y ou use a V GA extension cable? Remov e the [...]
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Página 47
47 Troubleshooting Need mor e help? If y our pr oblems r emain after checking this ma nual, please contact y our place of pur chase or e-mail us at: Support@BenQ.com. Is the pr ompt on the displa y illuminated in orange? If the LED is illuminated in orange, the power management mo de is active. Pr ess an y button on the computer k eyboar d or mo v [...]