BenQ GW2455H manual

G Series LCD Monitor User Manu al[...]

2 Cop yright Cop yright 2015 b y BenQ Corporatio n. All rights r eserved. No pa rt of this publication ma y be repr oduced, transmitted, transcribed, stored in a r etrie val system or translated into an y language or computer language , in any f orm or by an y means, el ectr onic , mechanical, magnetic , optical, chemical, manual or otherwise, wi t[...]

3 Ser vicing Do not attempt to ser vice this product y ourself, as opening or r emoving cov ers ma y expose you to danger ous voltages or other risks. If an y of the abov e mentio ned misuse or other accident such as dr opping or mishandling occurs, contact qualified ser vice personnel for ser vicing. BenQ ecoF A CTS BenQ has been dedicated to th e[...]

4 Table of Contents Copyright ............................ ...................................................... ................................... ................. 2 Getting started ..... ...................................................... .................................................... .............. 5 Getting to know your mo nitor ...[...]

5 Getting started Getting star ted When unpacking please check you ha ve the f oll o wing items. If an y ar e missing or damaged, please contact the place of pur chase for a r eplacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Star t Guide CD-R OM Powe r C o r d (Pictur e ma y differ from pr oduct supplied for y o ur regi on.) Video Cabl[...]

6 Getting st arted Video Cable: D VI-D (Optional accessor y for models with D VI inputs) Video Cable: HDMI (Optional accessor y for models with HDMI inputs) Audio Cable (Optional accessor y for models with speak ers) • Available accessories and the pictur es shown her e ma y differ fr om the actual contents and the product supplied for y our regi[...]

7 Getting to know your monitor Getting to know y our monitor Fr ont view Back vie w 1. Contr ol buttons 2. P ow er button 1 2 3. Speak ers (for models with speak ers) 4. Input and output port s (var y by model, see Input and output ports on page 8 ) 5. K ensington lock slot 33 5 4 • Above diagram ma y var y depending on the model. • Picture ma [...]

8 Getting to k now your mo nitor Input and output por ts A vailable input and output po rts ma y var y depending on yo ur pur chased model. Check the Specifica tion document on the pr ov ided CD f or details. Models with HDMI inputs 1. A C power input jack 2. Audio Line In 3. Headphone jack 4. HDMI sock et 5. D VI-D socket 6. D-Sub sock et Models w[...]

9 How to assemble your monitor hardw are How to assemble y our monitor har dwar e • If the computer is turned on you must turn it off befor e continuing. Do not plug-in or turn-on the pow er to the monitor until instructed to do so . • The following illu strations are for y our refer ence only . Available input and output jacks ma y var y depen[...]

10 How to assemble your monitor hardware If the screen size is 27 inches , follow the illustrations on the right to attach the monitor stand and the base . Gently attempt to pull them back a part to check that they ha ve pr operly engaged. Y ou should position the monitor an d angle the screen to minimize unwanted reflection s from other light sour[...]

11 How to assemble your mon itor hardware 2. Connect the video cable Do not use both D VI-D cable and D-Sub cable on th e same PC . The only case in which both cables can be used is if they are connected to tw o diff ere nt PCs with appr opriate video systems. T o Connect the D-Sub Cable Connect the plug of the D-Sub cable (at the end without the f[...]

12 How to assemble your monitor hardware Y ou may conn ect headphones to the headphone jack found next to the Line In jack of the monitor . Location of the Line In and headphone jacks may vary by model. Check Input and output por ts on page 8 for det ai ls. 4. Connect the power cable to the monitor . Plug one end of the pow er cord into the sock et[...]

13 How to assemble your mon itor hardware How to detach the base 1. Prepar e the monitor and ar ea. T urn off the monitor and the power befor e unplugging the pow er cable. T urn off the computer befor e unplugging the monitor signal cable. Pr otect the monitor and scr een b y clearing a flat open area on y o ur desk and placing a soft item like a [...]

14 How to assemble your monitor hardware Using the monitor wall mounting kit The back of your LCD monitor has a VESA st andard mount with 100mm pattern, allo wing the installation of a wall mount brac k et. Bef or e starting to instal l a monitor wall mounting kit, please r ead the pr ecautions car efully . Pr ecautions: • Install y our monitor a[...]

15 Getting the most fr om your BenQ monitor Getting the most fr om y our BenQ monitor T o gain the most benefit fr om your new BenQ LCD monitor , you should install the custom BenQ LCD Monitor driver softwar e as pr ovided on the BenQ L CD Monitor CD-R OM. The circ umstances under which y ou connect and install your BenQ LCD Monitor will determine [...]

16 Getting t he most from your BenQ mon itor How to install the monitor on a ne w computer This instruction details the procedur e for selecti ng and installing the BenQ LCD Monitor driv er software on a ne w computer which has never had a monitor driver installed bef or e. This instruction is only suitable f or a computer which has nev er been use[...]

17 Getting the most fr om your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the pr ocedure f or ma nuall y updating the existing monitor driv er software on y our Microsoft Windows computer . It is curr entl y tested as compatible fo r Windows 8, Windo ws 7, and Window s Vista Operating System (OS). Insta[...]

18 Getting t he most from your BenQ mon itor How to install on Windo ws 8 sy stem (selected models onl y) 1. Open Display Properties . Mov e the cursor to the lo we r -ri ght of the screen or pr ess the Windows + C buttons on the k eyboar d to bring up the Charm bar . Go to Settings , Control Panel , Devices and Printers and right-click the name of[...]

19 Getting the most fr om your BenQ monitor How to in stall on Windows 7 system 1. Open Display Properties . Go to Start , Control Pan el , Hardware and Sound , Devices and Printers and right-click the name of y our monitor fr om the menu. Alternativel y , right-click the desktop and select Personalize , Display , Devices and Printers , and right-c[...]

20 Getting t he most from your BenQ mon itor How to install on Windo ws Vista systems 1. Open Display Settings . Right-click the desktop and select Personalize fr om the popup menu. Select Display Settings fr om the Personalize appearance an d sounds window . The Display Settings window will displa y . 2. Click the Advanced Settings button. The Gen[...]

21 Picture optim ization Pictur e optimization The easiest wa y to obtain an optimal displa y fr om an analog (D-Sub) input is to use the AUTO k e y function. Press the AUT O k ey to optimize the curr entl y displa yed image to the scr een. If you wish, y ou can alwa ys adjust the scr een ge ometric sett ings manuall y using geometr y menu items. T[...]

22 How to a djust your monitor How to adjust y our monitor The contr o l panel 1. AUTO : Adjusts v ertical position, phase , horizont al position and pixel clock automatically . 2. MENU k e y: Activates OSD main men u and r etu rn to the pr evious men u or exit OSD . 3. / Display Mode k ey (for models wi thout speak ers): For Up/Incre ase adjustmen[...]

23 How to adjust your monitor Hot k ey mode The monitor k e ys perform as hot k eys to pr o vide dir ect access to part icular functions whenev er the men u isn't curr ently displa ying on-screen. Displa y Mode hot k ey (f or models without speak ers) V olume hot k e y (f or models with speak ers) Mode hot k e y (f or models without Low Blue L[...]

24 How to a djust your monitor Input hot k e y Press the ENTER k e y to toggle between differ ent PC video si gnal inputs that ma y be connected to your monitor . The setting will tak e eff ect immediately . See also Input on page 36 .[...]

25 How to adjust your monitor Main menu mode Y ou can use the OSD (On Screen Displa y) menu to adjust all the settings on y our monitor . A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that are not a vailable will become gra yed out. F or mo dels without certain functions, their settings [...]

26 How to a djust your monitor Displa y menu A vailable menu options ma y var y depending on the input sour ces, functions and settings. Menu options that ar e not a vailable will become gra yed out. F or mo dels without certain functions, their settings and related item s will not a ppear on the menu. 1. Press the MENU k e y to displa y the main m[...]

27 How to adjust your monitor Phase Adjusts the pix el clock phase timing to synchr onize with the analog input video signal. Not applicable to a digital input signal. See also: Picture optimization on page 21 . Pr ess the or k eys to adjust the value . 0 to 63 Item Function Operation Range[...]

28 How to a djust your monitor Pictur e menu A vailable menu options ma y var y depending on the input sour ces, functions and settings. Menu options that ar e not a vailable will become gra yed out. F or mo dels without certain functions, their settings and related item s will not a ppear on the menu. 1. Press the MENU k e y to displa y the main m[...]

29 How to adjust your monitor Color - Pr ess ENTER to enter the Color menu. Color T emperature Normal: Allows video and still photographs to be view ed with natural coloring. This is the factor y default color . Pr ess the or k eys to select this option. Bluish: Applies a cool tint to the image and is factor y pre-set to the PC industry standard wh[...]

30 How to a djust your monitor AM A Im p rove s th e g r ay leve l response time of the LCD panel. Pr ess the or k e ys to change the settings. • Pr emium • High (r ecommended) • OFF Item Function Operation Range[...]

31 How to adjust your monitor Pictur e Advanced menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that are not a vailable will become gra yed out. F or mo dels without certain functions, their settings and r elated item s will not appear on the men u. 1. Press the MENU k ey to displa y [...]

32 How to a djust your monitor Item Function Operation Range Pictur e Mode Selects a picture mode that best suits the type of images shown on the scr een. • Standard - f or basic PC application. • Low Blue Light - Decr eases the blue light emitted fr om the displa y to reduce the risk of blue light exposure to your e y es. • Movie - for vie w[...]

33 How to adjust your monitor Sensey e Demo Displa ys the pre view of screen i mages under the selected mode fr om Pictur e Mode. The screen will be divided into two windo ws; the left window demonstrates images of Standard mode, while the right windo w pr esents the images under the specified mode. Pr ess the or k e ys to change the settings. • [...]

34 How to a djust your monitor Color For m at Determines the color space (RGB or YUV) based on the follo wing detected video signal: • D-Sub (V GA) from PC: The default Color Format is RGB. • D-Sub (Component) from a video device: The defau lt Color Format is YUV . Y ou might need to manuall y set the Color F ormat if colors shown on the monito[...]

35 How to adjust your monitor Audio menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that are not a vailable will become gra yed out. F or mo dels without certain functions, their settings and r elated item s will not appear on the men u. 1. Press the MENU k ey to displa y the main men[...]

36 How to a djust your monitor System menu A vailable menu options ma y var y depending on the input sour ces, functions and settings. Menu options that ar e not a vailable will become gra yed out. F or mo dels without certain functions, their settings and related item s will not a ppear on the menu. 1. Pr ess the MENU k e y to displa y the main me[...]

37 How to adjust your monitor Language Sets the OSD menu language. Pr ess the or k eys to change the settings. The language options displa y ed on y our OSD ma y diff er from those shown on the right, depending on the product supplied in your region. • English • French • German • Italian • Spanish • P olish • Japanese • Czech • T [...]

38 How to a djust your monitor OSD Lock Pre v ents all the monitor settings fr om being accidentally changed. When this function is activated, the OSD contro ls and hotk e y operations will be disabled. Pr ess the or k eys to change the settings. T o unlock the OSD contr ols when the OSD is preset to be locked, press and hold the MENU key for 15 se[...]

39 How to adjust your monitor *DDC/CI, short for Displa y Data Channel/Command Interface, which was dev eloped by Video Electr onics Standards Association (VESA). DDC/CI capability allows moni tor contr ols to be sent via the softwar e for r emote diagnostics.[...]

40 Trouble shootin g T r oubleshooting Fr equentl y ask ed questions (F A Q) The image is blurred: Read the instructions on the link "Adjusting the Scr een Resolution" on the CD , and then select the corr ect r esolution, refr esh rate an d mak e adjustments b ased on these instructions How do y ou use a V GA extension cable? Remov e the [...]

41 Troubleshooting Need mor e help? If y our pr oblems r emain after checking this ma nual, please contact y our place of pur chase or e-mail us at: Support@BenQ.com. Is the pr ompt on the displa y illuminated in orange? If the LED is illuminated in orange, the power management mo de is active. Pr ess an y button on the computer k eyboar d or mo v [...]