BenQ XL2420T manual

XL Series User Manu al[...]

2 Cop yright Cop yright © 2013 b y BenQ Corpor ation. All rights r eser v ed. No part of this publication ma y be repr oduced, transmitted, transcribed, stored in a r etrie val system or translated into any language or computer language , in an y form or by an y means, el ectronic, mechanical, magnetic , optical, chemical, manual or otherwise, wi [...]

3 Ser vicing Do not attempt to ser vice this pr oduct y ourself, as opening or r emoving co v ers ma y expose you to danger ous voltages or other risks. If an y of the abov e mentio ned misuse or other accident such as dr opping or mishandling occurs, contact qualified ser vice personnel for ser vicing. BenQ ecoF A CTS BenQ has been dedicated to th[...]

4 Table of Contents Copyright ............................ ...................................................... ................................... ................. 2 Disclaimer ........................... ...................................................... ................................... ................. 2 Power Safety ......... .......[...]

5 Getting started Getting star ted When unpacking please check you ha ve the f oll o wing items. If an y ar e missing or damaged, please contact the place of pur chase for a r eplacement. BenQ LCD Monitor Monitor Stand Monitor Base S Switch (Swift Switch) Quick Start Guide CD-R OM Powe r C o rd (Picture ma y differ fr om pr oduct supplied for y our[...]

6 Getting st arted USB Cable Video Cable: D-Sub Video Cable: D VI-D Dual Link Video Cable: HDMI (Optional accessor y , sold separately) Video Cable: DP (Optional accessor y , sold separately) NVIDIA 3D Vision Kit (XL2420TX only) Pro t ec ti ve c ove r Headphone hook (Pr e-installed, can be remo v ed) • Available accessories and the pictur es show[...]

7 Getting to know your monitor Getting to know y our monitor Fr ont view Back vie w 1. Infrared (IR) sensor (XL2420TX only) 2. Contr ol buttons 3. P ow er button 4. Infrared (IR) emitter indicator 2 3 1 4 5. A C Pow er Input jack 6. Cable management hole 7. K ensington lock slot 8. Headphone hook 9. Handle 56 9 8 7[...]

8 Getting to k now your moni tor 10. S Switch sock et 11. Displa yP ort socket 12. D-Sub sock et 13. D VI-D socket 14. HDMI sock et x 2 15. USB por t (upstr eam; connecting to the PC) 16. USB por t (downstr eam; connecting to USB devices) 17. Headphone jack 18. USB por t x 2 (downstr eam; connecting to USB devices) 19. VESA mount release button 10 [...]

9 How to assemble your monitor hardw are How to assemble y our monitor har dwar e • If the computer is turned on you must turn it off befor e continuing. Do not plug-in or turn-on the pow er to the monitor until instructed to do so . • The following illu strations are for y our ref erence onl y . Available inp ut and output jacks m a y vary dep[...]

10 How to assemble your monitor hardware T urn the stand counterclock wise to align the arr ow at the end of the stand with the one on the monitor base ( ). Raise the thumbscre w lid ( ) and tighten the thumbscr ew as illustrated ( ). Then push the lid back. Gently attempt to pull th em back apart to check that they ha ve pr operly engaged. (For XL[...]

11 How to assemble your mon itor hardware Raise the thumbscr ew lid ( ) and tighten the thumbscr ew as illustrated ( ). Then push the lid back. XL2720 Orient and align the st and arm with the monitor ( ), push them together until the y click and lock into place ( ). Gently attempt to pull them back apart to check that they ha ve pr operly engaged. [...]

12 How to assemble your monitor hardware Y ou should position the monitor and angle the scr een to minimize unwanted reflections fr om other light sources. 2. Connect the PC video c able Do not use both D VI-D cable and D-Sub cable on the same PC . The only case in which both cables can be used is if they are connected to tw o diff erent PCs with a[...]

13 How to assemble your mon itor hardware T o Connect the DP Cable Connect the plug of the DP cable to the monitor video sock et. Connect the other end of the cable to the computer video sock et. If ther e is mor e than one vide o transmission method a vailable to you, y ou might want to take the pictur e quality of each video cable into cons idera[...]

14 How to assemble your monitor hardware 5. Connect the S Switch to the monitor . Connect the S Switch to the S Switch sock et f ound on the back of t he monito r . And place the S Switch next to your monitor base. Y ou can place the S S witch either on the left or on the right of the monitor base . 6. Connect the power cable to the monitor . Plug [...]

15 How to assemble your mon itor hardware T urn on the monitor by pressing the pow er button on the monitor . T urn on the computer too, and f ollow the instructions in Getting the most fr om your BenQ monitor on page 23 to install the monitor softwar e . T o extend the ser vice life of the pr oduct, we r ecommend that you use y our computer's[...]

16 How to assemble your monitor hardware How to detach the stand and the base 1. Prepar e the monitor and ar ea. T urn off the monitor and the power bef or e unplugging the pow er cable. T urn off the computer befor e unplugging the monitor signal cable. Pr otect the monitor and scre en b y clearing a flat open ar ea on y our desk and pl acing a so[...]

17 How to assemble your mon itor hardware T urn the stand clockwise so that the arr ow on the bottom of the stand points to RISER UNLOCK ( ). And then detach the base from the stan d () . (For XL2720) Raise the thumbscr ew lid ( ) and r elease the thumbscre w as illustrated ( ). XL2720 T urn the stand counterc lockwise until y ou cannot go further [...]

18 How to assemble your monitor hardware And then detach the base from the stand. XL2720 Y o u can r emove the headphone hook as illustrated. K eep the headphone hook somewher e safe.[...]

19 How to assemble your mon itor hardware Adjusting the monitor height T o adjust the monitor height, hold both the left and the right sides of the monitor to low er the monitor or lift it up to the desired height. • Av oid placing hands on the upper or lower part of the height-adjustable stand or at th e bottom of the monitor , as ascending or d[...]

20 How to assemble your monitor hardware Rotating the monitor 1. Pivot the displa y . Befor e r otating the monitor with a portrait vie wing orientation, the disp la y has to be rotated 90 degr ees. Right-click the de sktop and select Screen resolution fr om the popup menu. Select Portrait in Orient ation , and a pply the setting. Depending on the [...]

21 How to assemble your mon itor hardware Vie wing angle adjustment Y ou ma y position the scr een to the desir ed angl e with -5° to + 20° moni tor tilt, 70° (left and right total) monitor swiv el , and 130 mm monitor height. (For XL2720) Y ou ma y position the screen to the desir ed angle with -5° to + 20° monitor tilt, 90° (left and right [...]

22 How to assemble your monitor hardware Using the monitor wall mounting kit The back of your LCD monitor has a VESA st andard mount with 100mm pattern, allo wing the installation of a wall mount brac k et. Bef or e starting to instal l a monitor wall mounting kit, please r ead the pr ecautions car efully . Pr ecautions • Install y our monitor an[...]

23 Getting the most fr om your BenQ monitor Getting the most fr om y our BenQ monitor T o gain the most benefit fr om y our ne w BenQ color LCD flat scr een monitor , y ou should install the custom BenQ LCD Monitor driver so ftwar e as provided on the BenQ LCD Monitor CD-R OM. The circ umstances under which y ou connect and install your BenQ LCD Mo[...]

24 Getting t he most from your BenQ monitor How to install the monitor on a ne w computer This instruction details the procedur e for selecti ng and installing the BenQ LCD Monitor driv er software on a ne w computer which has never had a monitor driver installed bef or e. This instruction is only suitable f or a computer which has nev er been used[...]

25 Getting the most fr om your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the pr ocedure f or ma nuall y updating the existing monitor driv er software on y our Microsoft Windows computer . It is currentl y tested as compatible f or Windows 8 and Windo ws 7 Operating System (OS). Installing monitor driv[...]

26 Getting t he most from your BenQ monitor How to install on Windo ws 8 sy stem (selected models onl y) 1. Open Display Properties . Mov e the cursor to the low e r -ri ght of the screen or pr ess the W indows + C buttons on the k e yboard to bring up the Charm bar . Go to Settings , Control Panel , Devices and Printers and right- click the name o[...]

27 Getting the most fr om your BenQ monitor How to in stall on Windows 7 system 1. Open Display Properties . Go to St ar t , Control Panel, Hardware and Sound, Devices and Printers and right-click the name of y our monitor fr om the menu. Alternativel y , right-clic k the desktop and select Personalize , Display , Devices and Printers , and right-c[...]

28 Getting t he most from your BenQ monitor How to watch 3D content on y our monitor Y our monitor suppor ts pla ying thr ee-dimensiona l (3D) content transfer r ed thr ough D VI-D Dual Link cable . Y et you need to ha ve the appr opri ate hardwar e equipment and software pr ograms that ar e compatible with 3D pla yback. System r equirements • Be[...]

29 Getting the most fr om your BenQ monitor Safety inf ormation for watching 3D content • Y ou ma y experience e ye strain after watching 3D content for ce rtain period of time . T ake off the 3D glasses and tak e a r est to r elie v e the ey e strain. • If y ou experience headaches, di zziness, or nausea, stop watchi ng 3D content immediately [...]

30 How to a djust your moni tor How to adjust y our monitor The contr o l panel All OSD (On Screen Displa y) menus ca n be accessed by the contr ol k eys. No . Name Description 1. Contr ol k e ys Accesses the functions or menu items displa yed on the scr een, right next to each ke y . 2. P ow er k ey T urns the powe r on or off. 1 2 The control k e[...]

31 How to adjust your monitor The S Switch Apart from the contr ol ke ys, S Switch also pr ov ides a quick wa y to contro l and access the OSD menus. Y ou need to connect the S Switch to y our monito r prior to use. Follow the instruct ions in Connect the S Switch to the monitor . on page 14 . No . Name Function 1. Wheel • For Incr ease/Decr ease[...]

32 How to a djust your moni tor Basic menu operation Y ou can use the OSD menu to adjust all the settings on y our monitor . 1. Press an y of the co ntr ol k e ys. Alternativ el y , pr ess the wh eel or the r eturn button on the S Switch. 2. The hot k e y menu i s displa yed. The top thr ee contr ols are custom k e ys and ar e designated for partic[...]

33 How to adjust your monitor Contr olling the displa y with Disp la y Pilot (selected models only) The pr ovided Display Pilot softwar e on the CD is an altern ativ e to contr ol the displa y . The main functions include: • Control of the OSD men us. • Access to more game modes thr ough Game Mode Loader . For mor e inf ormation, visit http://w[...]

34 How to a djust your moni tor Initial setup for pla ying games Y ou can optimize the monitor to enhance your gaming experien ce. Y o u might want to start with the follo wing settings. 1. Set the scr een r efresh rate to 144 Hertz (14 4 Hz). a. Right-click the desktop and se lect Screen resolution . Click Advanced s ettings . Under the Monitor ta[...]

35 How to adjust your monitor b. Go to the setup menu in y our game, and chan ge the frame rate or screen r efresh rate to 144 Hz. Refer to the Help document that came with y o ur game for details. T o check if the screen r e fr esh rate has been changed, select Menu fr om the hotke y menu on your monitor , and go to System and Information . The r [...]

36 How to a djust your moni tor Pictur e optimization The easiest wa y to obtain an optimal displa y fr om an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the cur r ently displa y ed image to the scr een. If you wish, y ou can alwa ys adjust the scr een ge ometric settings manuall y usin[...]

37 How to adjust your monitor • Brightness (during 2D pla yback) / NVIDIA® 3D LightBoost™ (during 3D pla yback) (see page 42) • Contrast (see page 42) • Low Blue Light (selected mo dels onl y) (see page 42) • Black eQualizer (see page 43) • Blur Reduction (Motion Blur Reduction. Selected models only .) (see page 43) • Color T emperat[...]

38 How to a djust your moni tor 3. Click Check Now to check for new game modes. 4. T o apply the do wnloaded game modes, select one fr om the dr op-down list in To o l s , and click Apply . Adjusting displa y mode T o displa y images of aspect ra tios other than y our monitor as pect ratio and sizes other than your displa y size , yo u can adjust t[...]

39 Navigating the main menu Na vigating the main menu Y ou can use the OSD (On Screen Displa y) menu to adjust all the settings on y our monitor . Pr ess any of the con tr ol k e ys, or the wheel, or the r eturn button on the S Switch to bring up the hot k e y menu. Sele ct Menu to enter the mai n menu. See Basic men u operation on page 32 for deta[...]

40 Navigating the main menu Displa y menu A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa ppear . 1. Select Menu fr om the hot k ey menu. 2. Use or[...]

41 Navigating the main menu Phase Adjusts the pix el clock phase timing to synchr onize with the analog input video signal. See also: Pictur e optimization on page 36 . Not applicable to a digita l input signal. 0 to 63 Item Function Range[...]

42 Navigating the main menu Pictur e men u A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa ppear . 1. Select Menu fr om the hot k ey menu. 2. Use o[...]

43 Navigating the main menu Black eQualizer Brings out the dark shades by incr easing the brightness without changing those of the light shades. If the image is too bright or barel y contains any dark shades, adjusting the valu e of Black eQualizer ma y not show much change to the image . 0 ~ 20 Blur Reduction (Motion Blur Reduction. Selected model[...]

44 Navigating the main menu Inst ant Mode Adjusts the image processing to diminish input lag. Y ou can ha ve a real-time experien ce while pla ying games. T o optimize the picture quality , disable Inst ant Mode if the source is interlaced vi deo . T o check the resolution of the video source, go to System and Information on the monitor . • ON ?[...]

45 Navigating the main menu Pictur e Advanced men u A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr espond ing OSD icons will disappear . 1. Select Menu fr om the hot k ey men[...]

46 Navigating the main menu FPS1 For pla ying FPS (First P erson Shooting) games. FPS2 RTS For pla ying R TS (Real- time strateg y) games. Gamer1 Applies customized displa y settings. For details on setting up a game mode, see Setting up your own game mode on page 36 . Gamer2 Gamer3 Senseye Demo Displa ys the pre view of scr een images under the se[...]

47 Navigating the main menu 19" (5:4) (XL2720 only) Displa ys the input image as if on a 19" monitor of 5:4 aspect ratio . 19"W (16:10) Displa ys the input image as if on a 19"W monitor of 16:10 aspect ratio . 21.5" (16:9) Displa ys the input image as if on a 21.5" monitor of 16:9 aspect ratio . 22"W (16:10) Displ[...]

48 Navigating the main menu HDMI 3D Format (XL2420TX only) Selects an appropriate f o rmat to pla y 3D content. Contact your 3D content pr o vider for the corr ect pla yback form at. • 2D • FramePacked • Side-by-Side • T op Bottom HDMI RGB PC Range Determines the range of color scales. Select an option that matches the RGB range settin g on[...]

49 Navigating the main menu Sa v e Settings menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr espond ing OSD icons will disappear . 1. Select Menu fr om the hot k ey menu. [...]

50 Navigating the main menu Audio menu A vailable menu options ma y var y depending on the input sour ces, functions and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr esponding OSD icons will disa ppear . 1. Select Menu fr om the hot k ey menu. 2. Use or to[...]

51 Navigating the main menu System menu A vailable menu options ma y var y depending on th e input sour ces, functi ons and settings. Men u options that ar e not a vailable will become gra yed out. And k eys that ar e not a vailable will be disabled and the corr espond ing OSD icons will disappear . 1. Select Menu fr om the hot k ey menu. 2. Use or[...]

52 Navigating the main menu OSD Settings Language Sets the OSD menu language. The language options displa yed on your OSD ma y differ fr om those shown on the righ t, depending on the product supplied in y our region. • English • Français • Deut sch • It aliano • Español • Polski • Č esky • Magyar • Serbo-croatia • Român ă [...]

53 Navigating the main menu Custom Key 1 Sets the function to be accessed by custom k ey 1. • Picture mode • Display Mode • Smart Scaling • Brightness • Contrast • Smart Focus • Vo l u m e • Mute • Black eQualizer • Input • Low Blue Light • Blur Reduction Custom Key 2 Sets the function to be accessed by custom k ey 2. Custom[...]

54 Navigating the main menu Information Displa ys the curr ent monitor pr operty settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Reset All Resets all mode , color and geometr y settings to the factor y default values. • YES • NO Item Function Range[...]

55 Troubleshooting T r oubleshooting Fr equently ask ed questions (F A Q) The image has a faulty coloration. • The default Picture Mode is FPS1 , which is designed f or FPS games. If yo u pr efer other picture modes, g o to Picture Advanced and change setting in Picture Mod e . • If the image has a yello w , blue or pink appearance, go to Pictu[...]

56 Trouble shooting No image can be seen. Is the pr ompt on the displa y illuminated in green? If the LED is illuminated in green and ther e is a message Out of Range on the screen, this means you ar e using a displa y mode that this monitor does not support , please change the setting to one of the supported mode . Please read the “Preset displa[...]

57 Troubleshooting Need mor e help? If y our pr oblems r emain after checking this ma nual, please contact y our place of pur chase or e-mail us at: Support@BenQ.com. No sound can be heard fr om th e connected external speakers. • Remov e y our headphone (if the head phone is connected to the monitor). • Check whether the headphone jack is pr o[...]