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Black Box Black Box Network Services FaxReceiver manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Black Box Black Box Network Services FaxReceiver. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Black Box Black Box Network Services FaxReceiver o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Black Box Black Box Network Services FaxReceiver se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Black Box Black Box Network Services FaxReceiver, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Black Box Black Box Network Services FaxReceiver debe contener:
- información acerca de las especificaciones técnicas del dispositivo Black Box Black Box Network Services FaxReceiver
- nombre de fabricante y año de fabricación del dispositivo Black Box Black Box Network Services FaxReceiver
- condiciones de uso, configuración y mantenimiento del dispositivo Black Box Black Box Network Services FaxReceiver
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Black Box Black Box Network Services FaxReceiver no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Black Box Black Box Network Services FaxReceiver y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Black Box en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Black Box Black Box Network Services FaxReceiver, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Black Box Black Box Network Services FaxReceiver, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Black Box Black Box Network Services FaxReceiver. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

     Copyright 2006 Bl ack Box Us er Manual MAY 2007 MC200A Version 3 F a x R e c e i v e r M C 2 0 0 A ® 1000 Park D rive • Law rence, PA 15055- 1018 • 72 4-746-5500 • Fax 724- 746-0746 © Copyri ght 2006 . Black Box C orporati on. All rights reserved.[...]

  • Página 2

     Copyrigh t 2006 Black Box Pa ge 2 2 2 2 o f o f o f o f 4 9 49 49 49 T a b l e o f C o n t e n t s Table of Contents 2 Introductio n 4 Easy Configuration 4 Features 4 System Architecture 4 Menu Map 5 Important Information 6 Connections 7 Reset Button 11 Configuration 12 TELNET 20 The FaxViewer 32 Troubleshooting 35 Glossary 39 Technical Specifi[...]

  • Página 3

     Copyright 2006 Bla ck Box P age 3 3 3 3 o f o f o f o f 4 9 49 49 49 CO PY RIG HT © Co py r ig ht 20 06 B la c k Bo x . A ll rig ht s r es erv ed. N o pa rt of th is pu b lic ati o n ma y be r e pr o du ce d, tr ans mit t ed , tr ans cr ib e d, s to re d in a r e tr iev al sy st e m, o r tr an sl at ed in t o an y la ngu a ge o r an y c o mp u[...]

  • Página 4

     Copyright 2006 Bla ck Box P age 4 4 4 4 o f o f o f o f 4 9 49 49 49 I n t r o d u ct i o n The Black B ox FaxRe ceiver MC200A is d esigned to receive a fax an d con vert it in to an emai l to all ow distributi on that i s more conven ient and unwant ed faxes can be electroni cally d eleted. The Bla ck Box Fax-R eceiver rec eives the f ax and p[...]

  • Página 5

     Copyright 2006 Bla ck Box P age 5 5 5 5 o f o f o f o f 4 9 49 49 49 M en u M a p T h e men u dri ve n se tup a ll ow s th e fol low in g pa ram et e rs t o b e se t up: MENU ITEM # CH A RS DEF AULT FORM A T REQD? 1) Setup IP 1 2) Setup SMT P Mailser ver 2 3) Setup Fax 3 4) Reboot af ter quitting (Disabled) toggle 5) Change T elnet port 4 23 23[...]

  • Página 6

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 6 6 6 6 o f o f o f o f 4 9 49 49 49 R e q u i r e m e n t s  A C power outl et wi thin 10 feet.  Tel ephone wa ll jack an d cable to reach the Fa xRecei ver  A n Ethernet cab le for th e connecti on from the FaxR eceiver to an Ethernet h ub or switch connecti on that wil l conn[...]

  • Página 7

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 7 7 7 7 o f o f o f o f 4 9 49 49 49 Install ation The illustration shows the se tup of the ports and the diagno stic LEDs. C on ne ct ion s See the d rawing s on page 7 f or insta llation exam ples. Plug the PCMCIA modem card into the top or bottom slot . Insert your Ethernet RJ45 conne[...]

  • Página 8

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 8 8 8 8 o f o f o f o f 4 9 49 49 49 NOTE: It w ill take ab out 10 se conds for t he FaxRec eiver to be ready to acc ept a fax or teln et connecti on. When your Ethernet cabl e is connected t o a netw ork, the lin k light wi ll be on. NOTE: There is a gree n light inside the unit that ca[...]

  • Página 9

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 9 9 9 9 o f o f o f o f 4 9 49 49 49 Typical in stallation replacing an incoming fax machi ne:[...]

  • Página 10

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 0 10 10 10 of of of of 49 49 49 49 Installation w here an outgoing fax machine is r equired on incoming line: NOTE: If y ou dai sy chain from an outg oing fax ma chine, i t should be set to either not auto an swer or an swer aft er 4 rin gs or more s o that the FaxR eceiv er will pi ck[...]

  • Página 11

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 1 11 11 11 of of of of 49 49 49 49 LE Ds The LEDs are itemized as follows: LK (Yellow) LED The Link LED indicate s that the port is functionall y con nected to an external port. It lights up solid when the connected hub is turned on and connected to the LAN. If the LED does not li ght [...]

  • Página 12

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 2 12 12 12 of of of of 49 49 49 49 C o n f i g u r a t i o n The compl ete config uration can be done wi th any T elnet cli ent, like Hyper Termin al or simpl y using the Wi ndows Com mand pr ompt “tel net”. This wi ll work on any FaxRecei ver that i s on the same vi rtual network.[...]

  • Página 13

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 3 13 13 13 of of of of 49 49 49 49 G e n e r a l S e t t i n g s Using your mouse, dou bl e-click on the IP Address of the FaxRe ceiver t o view or configu re the prope rties of, o r click onc e to select i t and th en click the Properti es button a nd it will bring up th e following s[...]

  • Página 14

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 4 14 14 14 of of of of 49 49 49 49 T C P / I P S E T T I N G S 1) Enter an unused IP Add ress from y our netw ork, or cli ck on the DHCP/R ARP Enabl e. NOTE : If y ou change to an add ress that is NOT in the same netw ork ra nge that your PC i s, you will still be abl e to see th e Fax[...]

  • Página 15

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 5 15 15 15 of of of of 49 49 49 49 6) Ti me Server IP 1 ,2, & 3 . The 192.04 3.244.018 address i s the time s erver at NCAR. You can chan ge thi s to a preferred ti meserve r and add two m ore timeserve rs. With out a ti meserver the ti mestamp wi ll be in correct and your spam fil[...]

  • Página 16

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 6 16 16 16 of of of of 49 49 49 49 E - M A I L S E T T I N G S 1) Mai l Server SM TP Addres s – Use th e TCP/IP t ab to chan ge thi s. 2) Mai lserver SMTP IP P ort – The de fault is 25. Thi s is most comm on. Ot her common po rts used a re 26, an d 2525. 3) Mai lserver Log in Nam e[...]

  • Página 17

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 7 17 17 17 of of of of 49 49 49 49 F A X S E T T I N G S 1) Fax reply I.D. is sent t o the Sendi ng Fax. 20 charact ers. Thi s is usuall y displ ayed on the disp lay of th e sendi ng fax after establishi ng contact, or recorded i n its l og/print-out. It is not mand atory to hav e an I[...]

  • Página 18

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 8 18 18 18 of of of of 49 49 49 49 6) Answe r Delay – This s pecifies th e number o f ri ngs before the FaxR ecei ver answers th e call . This woul d be used if y ou hav e the FaxRecei ver daisy - chain ed with a regul ar phon e that you an swer fi rst. Maximu m is 30 ri ngs. 7) Time[...]

  • Página 19

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 1 9 19 19 19 of of of of 49 49 49 49 T E L N E T S E T T I N G S Select the Te lNet tab. 1) Telnet port – This will enable th e end user t o set up a port that th e company d oes not bl ock (e.g. port 80 or even port 25). That m eans that you will b e able to teln et into the Fa xRecei[...]

  • Página 20

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 0 20 20 20 of of of of 49 49 49 49 T E LN E T Once you h ave confi gured the i niti al IP address or set your PC t o the sa me netwo rk as the FaxR eceiver, you can us e Teln et to config ure the paramete rs. B E N E F I T S O F U S I N G T E L N E T : 1) You can use Hype rTermi nal or[...]

  • Página 21

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 1 21 21 21 of of of of 49 49 49 49 c. Type i n “ telnet xx.x x.xx.x x ” (where xx.xx.xx.xx is the IP address t hat you configu red for the Fa xReceiver) and press Enter. d. I f a passw ord was set wil l respond “ Ent er Passwor d ”. If a pa ssword h as not been set, y ou will *[...]

  • Página 22

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 2 22 22 22 of of of of 49 49 49 49 For each l ine i tem to be al tered, type th e option or menu numb er and p ress the Enter key, then ent er the informat ion and press the Ent er key. NOTE : If y ou leave t he teln et session i nactive for ov er two mi nutes, it will ti me out, disco[...]

  • Página 23

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 3 23 23 23 of of of of 49 49 49 49 U N I T I P S E T T I N G S Enter a 1 to confi gure th e IP address es of the F axReceiver ModuLAN 20 0. Your Netw ork Admi nistrator should p rovide the Unit IP and Un it Gate way addr ess. 1) Un it IP addres s ........ .. 011.022.033 .044 – shoul [...]

  • Página 24

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 4 24 24 24 of of of of 49 49 49 49 5, 6, 7) Tim eserver 1 addres s ....192.043 .24 4.018 – Th e 192.043.24 4.018 address i s the time s erver at NCA R. You can chan ge this to a pref erred timeserve r and add tw o mo re timeserve rs. With out a timeserv er the timesta mp will be inco[...]

  • Página 25

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 5 25 25 25 of of of of 49 49 49 49 U N I T E M A I L S E T T I N G S E nt e r a 2 to se tup t he SM T P Ma ils er ve r . Yo ur em ai l se rv ic e ad mi nis tra to r sho uld pr o v id e th e ite ms 1-5 . In so me ca se s th e Ma ils e r v e r log in nam e an d De s ti na tio n E ma il a[...]

  • Página 26

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 6 26 26 26 of of of of 49 49 49 49 6) Reply e-mail Address – If the p erson who r eceives th e fax do es a repl y, it will go to this ad dress. 7) Reply Name – This is t he name that shows i n the emai l header when you receive a fax . 8) Check Mailserv er connec tion – Aft er yo[...]

  • Página 27

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 7 27 27 27 of of of of 49 49 49 49[...]

  • Página 28

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 8 28 28 28 of of of of 49 49 49 49 U N I T F A X S E T T I N G S E nt e r a 3 to se tup t he Fa x Se tti ng s. 1) Fax reply I.D. is sent t o the Sendi ng Fax. 20 charact ers. Thi s is usuall y displ ayed on the disp lay of th e sendi ng fax after establishi ng contact, or recorded i n [...]

  • Página 29

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 2 9 29 29 29 of of of of 49 49 49 49 9) Daylight Sav ing – (Of f) – Thi s is a toggl e. When you ar e in Dayli ght Savi ng time (su mmer month s) thi s should be on. R) Press R wh en you have the Un it Fax setti ngs confi gured. 4) Reboot after qu itting (Di sabled) – This sett ing[...]

  • Página 30

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 0 30 30 30 of of of of 49 49 49 49 P) Chan ge Telnet password – If you do n ot change thi s, anyone can access the uni t and cha nge the setti ngs. Max 253 chara cters. For the t elnet passw ord, al l ASCII and non-ASC II character s may be u sed except control chara cters (th ose wi[...]

  • Página 31

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 1 31 31 31 of of of of 49 49 49 49 R e c e iv i n g a F a x The FaxRec eiver i s a silent op eration de vice. Conn ect the FaxR eceiver to a fa x li ne. When a fax i s recei ved, the Desti nati on Email ad dress will be sent an em ail. When this occurs , the red T ransmi t LED will lig[...]

  • Página 32

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 2 32 32 32 of of of of 49 49 49 49 T h e F a x V i e w e r The FaxVi ewer is a fr ee tool provided to 1) easily pri nt the FaxR eceiver image in standard f ormat, 2) easil y view the FaxRe ceiver i mage, and 3) save a mu lti-page FaxRecei ver imag e as a si ngle RFX docu ment. With thi[...]

  • Página 33

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 3 33 33 33 of of of of 49 49 49 49 To use the FaxViewer: 1) Open th e FaxViewe r utili ty. 2) When y ou get e-mai l wi th multi ple GIF files, open th e email in a sep arate wi ndow. 3) Cli ck in the at tach block. Th en do a Ct rl / A – o r - select th e Edit men u, and do a Select [...]

  • Página 34

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 4 34 34 34 of of of of 49 49 49 49 5) As soon a s the fax starts t o come in , the FaxR eceiver needs to set up and send the GIF h eader, whi ch has th e valu es for the siz e of the "canva s". At th at stage however, i t only knows th e width of th e incomi ng fax. There i s[...]

  • Página 35

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 5 35 35 35 of of of of 49 49 49 49 T r o u b l e s h o o t i n g PROBLEM: LEDs do n ot flash at power-up CAUSE: Po wer cord n ot connect ed or the Ethern et cable is not at tached to a l ive Ethernet netw ork. Th e LEDs a re driven by t he Eth ernet chip an d will not flash unl ess an [...]

  • Página 36

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 6 36 36 36 of of of of 49 49 49 49 PROBLEM: I got an "Incomi ng Fax" emai l, an d when I broug ht thi s email up, it had a messag e that sai d "OE remov ed access to the fol lowing u nsafe attach ments in your email". CAUSE: Out look Exp ress is confi gured t o view[...]

  • Página 37

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 7 37 37 37 of of of of 49 49 49 49 PROBLEM: I enabled the DHCP sett ing, bu t do not know what addre ss was us ed. SOLUTIO N: After the IP addr ess is assi gned, pi ng the addre ss or range of address es that it coul d have. Th en wit hin 5 min utes, use the ARP -A command to see th e [...]

  • Página 38

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 8 38 38 38 of of of of 49 49 49 49 QUESTION : My debu gger outpu t does n ot look correct. Can I send i t to Tech Support? ANSWER: Yes. Usi ng your mou se, rig ht-click on t he blue ba r at the to p of your telnet sessi on, and s elect Edit , th en Select All . Next righ t-click on th [...]

  • Página 39

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 3 9 39 39 39 of of of of 49 49 49 49 G l o s s a r y ARP – A ddress R esol ution P rotocol A TCP/IP protocol used to obtain a node's physical address. A client stat ion broadcasts an ARP request o nto the network with the IP address of the target node it wishes to communicate with[...]

  • Página 40

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 0 40 40 40 of of of of 49 49 49 49 PING -- P acket In te rnet G roper is a protocol primarily used to troubleshoot IP network problems. RARP -- ( R everse ARP ) A TCP/IP protocol used by a diskless workst ation to obtain its IP address. Upon start up, the client station sends out a RAR[...]

  • Página 41

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 1 41 41 41 of of of of 49 49 49 49 T e c h n i c al S p e ci f i c a t i o n s Network 10/ 100 base Ethe rnet LAN Connecti on RJ45 10b aseT Protocol s ICMP, NPMP , NTP, Pi ng, RARP, SM TP. TCP/ IP, UDP Email login types CRAM-MD5, LOGIN (AUTH=LOGIN) a nd non-authenticated . Phone Li ne [...]

  • Página 42

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 2 42 42 42 of of of of 49 49 49 49 L e g a l N o t i c e s 1. The Fede ral Commun icati ons Commi ssion (FCC) has establi shed rules w hich permit th is devi ce to be di rectly connect ed to th e telephone n etwork wi th standardi zed jacks. Th is equi pment shoul d not be us ed on par[...]

  • Página 43

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 3 43 43 43 of of of of 49 49 49 49 1. Todas l as instrucci ones de segu ridad y op eración d eberán ser l eídas antes de que el aparato el éctri co sea operado. 2. Las instru cciones de seguri dad y operaci ón debe rán ser guarda das para referenci a futura. 3. Todas l as adverte[...]

  • Página 44

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 4 44 44 44 of of of of 49 49 49 49 14. El equi po eléctrico d ebe ser li mpiad o únicamente d e acuerdo a l as recomenda ciones del fabri cante. 15. En caso de existi r, una antena ext erna deb erá se r localizada lejos de las lineas de en ergia. 16. El cabl e de corrient e deberá [...]

  • Página 45

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 5 45 45 45 of of of of 49 49 49 49 The Industr y Canada l abel i dentifies certi fied equip ment. Thi s certifi cation means that th e equipmen t meets certai n telecommu nicat ions-network p rotective, op eration, and safety r equirem ents. Indust ry Cana da does n ot guarantee t he e[...]

  • Página 46

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 6 46 46 46 of of of of 49 49 49 49 This equ ipment generates, use s, and can radia te radio-frequency energy, an d if not install ed and used pr operly, th at is, i n strict accordan ce wit h the manu facturer’ s instru ctions, may cau se i nterference t o radio com municati on. It h[...]

  • Página 47

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 7 47 47 47 of of of of 49 49 49 49 Class B Di gital Dev ice. Thi s equipm ent has been te sted and found to comply wi th the limi ts for a Cla ss B compu ting device pursua nt to Part 15 o f the FCC Rul es. These li mits are desi gned to pr ovide reason able p rotection aga inst h armf[...]

  • Página 48

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 8 48 48 48 of of of of 49 49 49 49 T e c h n i c al S u p p o r t Telephon e: 724-746 -5500 Answered i n 20 sec onds or l ess! Fax: 800-321 -0746 Answered i n 15 mi nutes or l ess! Website: http:/ /www.bl ackbox.com/ Before you call Please hav e the foll owing i nformati on ready:  [...]

  • Página 49

    Copyright  2006 Ri ngdale Us er Manu al, 62-1582 0000 Page 4 9 49 49 49 of of of of 49 49 49 49 CUSTOMER SUPPORT INFORM ATION Order toll-f ree in the US: Call 87 7-877-BBOX (outside US call 724- 746-5500) FREE Techn ical Support 24 hour s a da y, 7 days a week : Call 724-7 46-5500 or fax 724-74 6-0746. Mailing addres s: Black Box Corp, 1 000 Par[...]