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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Black Box PC470C. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Black Box PC470C o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Black Box PC470C se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Black Box PC470C, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Black Box PC470C debe contener:
- información acerca de las especificaciones técnicas del dispositivo Black Box PC470C
- nombre de fabricante y año de fabricación del dispositivo Black Box PC470C
- condiciones de uso, configuración y mantenimiento del dispositivo Black Box PC470C
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Black Box PC470C no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Black Box PC470C y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Black Box en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Black Box PC470C, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Black Box PC470C, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Black Box PC470C. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746 © Copyright 2000. Black Box Corporation. All rights reserved.[...]
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CUSTOMER SUPPORT INFORMATION Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mail order: Black Box Corporation , 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com AUGUST 20[...]
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1 TRADEMARKS TRADEMARKS USED IN THIS MANUAL Intel is a registered trademark of Intel Corporation. AS/400, IBM, and ThinkPad are registered trademarks of International Business Machines Corporation. Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Sharp is a registered trademark of Sharp Corporation. Tos[...]
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2 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL FEDERAL COMMUNICA TIONS COMMISSION AND CANADIAN DEP ARTMENT OF COMMUNICA TIONS RADIO FREQUENCY INTERFERENCE ST A TEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instruction[...]
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3 NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY ST A TEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en[...]
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4 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los [...]
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5 CONTENTS Contents Chapter Page 1. Specifications ............................................................................................................6 2. Introduction ..............................................................................................................7 2.1 Overview ................................................[...]
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6 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL 1. Specifications Hardware Requirements — PC470C, PC478C: PC with a PCI slot; PC471C: PC with 16-bit ISA slots; PC472C: PC with PCMCIA Type II slots; PC473C: PC with 8- or 16-bit ISA slots Systems Supported — AS/400 ® and S/3X Diagnostics — Utility diskette (included) contains diagnostics pr[...]
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7 CHAPTER 2: Introduction 2. Introduction 2.1 Overview The 5250 Adapter Cards allow emulation of IBM 5250 terminals and printers on your PC equipment. By installing these Cards, you can access the full resources of an IBM midrange computer (such as S/36, S/38, or AS/400) by simply connecting your PC over twinaxial cable. The Adapter Card is connect[...]
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8 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL 2.3 What’ s Included • 5250 Adapter Card. • Auto-terminating twinaxial cable assembly (this connects the twinax cables to the Adapter Card). • Windows ® Utility diskette. • This user’s manual. NOTE The external connector on the Adapter Card provides a connection to the autoterminating [...]
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9 CHAPTER 2: Introduction If you’re using Windows 95 or 98, which supports PnP devices, no external Configuration Utility is needed. If you’re using MS-DOS or Windows 3.1, then a Configuration Utility can be implemented as an application program. The Configuration Utility of a PnP system is usually supplied by the computer manufacturer. One exa[...]
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10 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL 3. Software Installation Before installing the Adapter, please install the included Windows Utility diskette. This diskette contains the 5250 Windows Configuration Utility, Enabler, Diagnostics, and Adapter Handler in a compressed format. Also included on this diskette are the CEM5250.386, CEM5250[...]
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11 CHAPTER 4: Hardware Installation 4. Hardware Installation 4.1 Installation Procedures 4.1.1 I NSTALLING THE A DAPTER C ARD Your PC manual contains instructions for installing options such as this Adapter Card. Follow the instructions in that manual to do the following: • Power off and unplug the system unit. • Remove the system unit’s cove[...]
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12 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL NOTE The PC should be turned off and unplugged from the wall outlet before twinax cables are connected or disconnected. 4.2 Configuring the Adapter 4.2.1 5250 ISA A DAPTER C ARD (PC473C) If you are installing this adapter in a Plug-and-Play computer, please read Section 4.2.1.2 prior to installing[...]
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13 CHAPTER 4: Hardware Installation 4.2.1.2 Plug-and-Play Environments This section describes the installation and configuration requirements for using the Adapter Card in a Plug-and-Play (PnP) compatible system. In order to effectively use the Adapter Card in a PnP computer, the part of the computer that manages system resources must be made aware[...]
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14 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL Windows 95/98 will then configure the hardware, and display the hardware settings. Make a note of the hardware settings if you plan on using any third-party software. You will have to reboot Windows 95/98 in order for the new configuration to work. If Windows 95/98 cannot configure the Adapter Car[...]
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15 CHAPTER 4: Hardware Installation 4.2.2.3 Non-Plug-and-Play Systems (Legacy PCs) The 5250 Plug n Play Adapter Card can be configured in older PCs without Plug-and-Play capability. The Adapter has been shipped with a Configuration Utility, which will allow you to select the system resources in these systems. In older systems, all resources for thi[...]
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16 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL When starting Windows 95/98, the operating system checks for any new hardware devices. The first time Windows 95/98 is started after the 5250 Plug n Play Adapter Card has been installed, the message New Hardware Found will appear in a dialog box. Under the New Hardware Found message, the new hardw[...]
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17 CHAPTER 4: Hardware Installation The 5250 PCMCIA Adapter Card is supplied with a self-terminating twinax cable assembly. There is a small 15-pin connector which is plugged into the 5250 PCMCIA Adapter Card. This connector is keyed and can only be plugged in one way. Please observe the keying and do not force the cable into the connector. It is r[...]
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18 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL The resources can also be observed by executing the GETW95C.EXE program in the 5250CARD directory. The resource information passed from Windows 95/98 to the CEM5250.VXD device driver will be displayed. Since Windows 95/98 handles assigning all the resources, no memory exclusion statements will be [...]
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19 CHAPTER 4: Hardware Installation To observe the resources assigned by Windows 95/98 for the adapter, click on Start , then Settings , then Control Panel , and then double-click on System . Click on the Device Manager Tab , then double-click on 5250 Emulation Adapters . There will be an entry for the 5250 PCI Adapter . Double-click on this entry [...]
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20 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL Figure 4-2. Memor y jumper on the PCI Express Card. You can place the jumper either on the upper two pins or the lower two pins (see Figure 4-3 ). When you place the jumper in the high memory position, the card will function anywhere in memory (high or low). When the jumper is in the low memory po[...]
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21 CHAPTER 4: Hardware Installation Table 4-1 describes the advantages and disadvantages of using the high and low memory configuration on your PCI or PCI Express adapter. T able 4-1. Advantages and disadvantages of using the high and low memor y configuration Memory Advantages Disadvantages High Memory Compatible with all PCI Old legacy applicatio[...]
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22 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL Seven Sessions The PCI Express card allows up to seven simultaneous emulation sessions to be active (6 display sessions and 1 printer or 7 display sessions) using the Vislink v5.10 software. Each session must have its own unique station address. SNA or APPC emulation programs such as Client Access[...]
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23 CHAPTER 4: Hardware Installation 2 MHz Mode 2 MHz mode increases the rate at which data is transferred on the twinax line. Normally, data is transferred at 1 Mbps, but the 2 MHz mode doubles the line speed, allowing transfers to occur at 2 Mbps. NOTE All stations on the line must be 2 MHz capable in order for this function to work. If there is e[...]
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24 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL 5. Utility Software 5.1 Enabler Program This program is primarily used for Windows 3.x applications. It will not work on PCI cards that are using memory above 1 MB. See the PCI card memory resources information found in Section 4.2.4 . The Enabler program is used to enable the Adapter. This progra[...]
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25 CHAPTER 5: Utility Software 5.2 GETW95C Program The GETW95C.EXE program is provided on the Utility diskette to allow the operator to get configuration information and will display the resources assigned to the Adapter by Windows 95/98. The CEM5250.VXD driver must have been installed prior to executing this program. The CEM5250.VXD driver is norm[...]
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26 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL 5.3 SETPCI Program The SETPCI.EXE program is used to configure the PCI Card to function below and above one megabyte. This utility cannot be run under Windows 95/98/NT. It must be run from a DOS or Windows 95/98 boot disk. After booting from a DOS or Windows boot disk, the program can be run by th[...]
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27 CHAPTER 5: Utility Software Option 3: Irq Mode (High Memory) This mode sets the PCI card to run with an interrupt, and to run anywhere in memory (the BIOS will usually assign this to above one megabyte). Option 4: No Irq Mode (High Memory) This mode sets the PCI card to run without holding an interrupt, and to run anywhere in memory (the BIOS wi[...]
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28 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL SYSTEM.INI file. The entry can also be added by using any text editor and adding the following line to the [386Enh] section: Device=CEM5250.386 Once installed, the CEM5250.386 VxD will be loaded from the Windows startup files. The system must be rebooted in order for this change to take effect. Do[...]
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29 CHAPTER 5: Utility Software Figure 5-1. 5250 diagnostics (16 bit). This diagnostics utility uses the 5250 Enabler program to gain access to the 5250 emulation card. The enabler program will not work on a PCI card using memory above one megabyte, so the 16-bit diagnostics will fail, however the 32-bit diagnostics program will run properly. 5.6.2 [...]
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30 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL NOTE The MicroPlus, PnP, and PC Card adapter types are not capable of using memory above one megabyte, so the 16- or 32-bit diagnostics can not be used. The 5250 Windows Diagnostics can be used in both Windows 3.x and Windows 95/98 systems (not NT). It will aid in determining if your Adapter is fu[...]
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31 CHAPTER 5: Utility Software DCFG5250<ENTER> The configuration program displays the main menu at the top of the screen, and the current configuration in a window at the bottom. Context-sensitive help is available by pressing <F1>. If the message: Cannot open cfg5250.dat Press any key to continue appears, exit the configuration program[...]
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32 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL values selected to be programmed into the PC471C’s non-volatile memory. In the Fixed Resource Mode, a PnP system will not be able to move the board’s resources and will assign the fixed values programmed in the adapter’s non-volatile memory. This should only be used when running an emulation[...]
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33 CHAPTER 5: Utility Software When Card Services is selected, the PCDD5250.SYS device driver must be loaded via your CONFIG.SYS file, as instructed by the installation program. Note that using Card Services with any of the “Values Assigned by” selections is preferable to using any of the hardware-specific selections, as the use of Card Service[...]
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34 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL Interrupt Level The IRQ item on the Hardware menu allows the selection of an interrupt request line that will be used by the Adapter. The default value is 5. In most systems, interrupt request levels cannot be shared. 5.9 DOS Diagnostics The 5250 DOS diagnostics can be used in a DOS environment on[...]
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35 CHAPTER 5: Utility Software “1” will result in the diagnostics being run once. “2” will result in the tests being run a user-specified number of times. (This mode is useful when searching for an intermittent problem.) “3” exits the diagnostic program and returns control to MS-DOS ® . If option “1” on the main menu is selected, t[...]
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36 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL NOTE The tests may also be canceled when an error is detected by entering a “C.” The test will then ask you whether to run the online tests, as in option “1” above; however, it asks before the tests start, and only once, not on each pass of the tests. NOTE A problem with the Adapter could [...]
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37 CHAPTER 5: Utility Software To invoke D5250AH, enter the following at the DOS command prompt: D5250AH [/U] [/?] The items in the brackets are optional parameters. The brackets themselves are not entered. The parameter U may be entered in upper or lower-case letters; parameter values are entered in hexadecimal notation. The /U parameter specifies[...]
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38 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL Appendix A. Error Codes and Conflict Resolution The following list describes the most common error codes and possible corrective actions that can be taken. The corrective action is intended to help you resolve the problem without having to make a service call. A Windows help file, included on the [...]
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39 APPENDIX A: Error Codes and Conflict Resolution For Windows 3.1 systems, use the configuration program (DCFG5250) to change the adapter’s IRQ setting. For most DOS 5250 emulators and the IBM adapter handler (E5250AH), you must use their configuration software or command line parameters (for example, E5250AH /L7). A.1.2 M EMORY C ONFLICTS There[...]
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40 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL reserve this address space, add the following to your CONFIG.SYS files for the respective memory manager. If a different memory manager is used, find the proper syntax for excluding the space required for the Adapter Card. EMM386 (Microsoft) device=C:DOSEMM386.EXE X=DC00-DDFF QEMM386 (Quarterdec[...]
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41 APPENDIX A: Error Codes and Conflict Resolution A.1.3 I/O C ONFLICTS Many older PC adapters only use 10 address bits for decoding I/O space. The Adapter Card uses all 16 bits of the I/O address space for decoding its location. Since the Adapter Card uses all 16 bits, it’s possible for another adapter using only 10 bits for decode to be mapped [...]
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42 5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL A.2 Miscellaneous Problems A.2.1 T WISTED P AIR OR F AULTY C ABLE P ROBLEMS Error 5141 Link Connection Lost; -PC Support & CA/400 Error 0042 | 0043 - Online queue data incorrect; -Diagnostics You may encounter Diagnostic error 42 or 43 above or intermittent “line drops” if you are using tw[...]
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43 APPENDIX B: Non-Interrupt Mode Appendix B. Non-Interrupt Mode The Adapter normally uses one of the PC’s Interrupt Request Lines (IRQ) for optimum performance. However, the Adapter may be configured to operate without using an IRQ. This non-interrupt mode is valuable for PCs that have no free IRQs. Depending on your Adapter Card and PC operatin[...]