Brother 2700CN manual

Brother La ser Printer HL-2700CN series User's Guide Version 5 For visually-impaired users You can read this manual wit h Screen Reader ‘text-to-speech’ software. You must set up the hardware and instal l the driver before you can use the printer. Please us e the Quick Setup Guide to se t up the printer. You can f ind a printed copy in t h[...]

i Definiti ons of warning s, cautions, and notes We use t he following terms thro ughout this User’s Guide: You must follow these warnings to preve nt possible person al injury. You must follow thes e instructions to make sure you use the printer properl y and do not damage it. Remember these us eful ti ps when you us e the pri nter.[...]

ii To us e the pri nter safe ly The fusi ng unit be comes extremely hot duri ng operati on. Wait unti l it has cooled down sufficient ly before r eplacing co nsumable ite ms. The fusin g unit is marked with the caution label. Please do NOT take off or damage the label. There are hig h voltage electr odes inside the printer. Befor e you clean the pr[...]

iii If the prin ter becomes hot, blows smoke, or generat es obscure odor, immedi ately turn off the power switch and unplug th e printer from the AC power outlet /socket. Call your dealer or Brother Customer Servic e. If metal object s, water or other liquids get inside t he printer, immediately turn off the power switch and unplug the print er fro[...]

iv Printer do ’s and don’ts for optimum print quality Before you move or lif t the printer, remove t he toner cartridges, waste tone r pack and fusing unit to avoid spills . Be sure to keep the printer as level as possi ble. Damage caused by failure t o remove the suppl ies may voi d your warr anty. Do not touch the roll ers of the fusing unit.[...]

v IMPORTANT: For technical and operational help, you must call t he country where you bought the printer. Call s must be made f rom w ithi n that countr y. Register your product By regist ering your pr oduct with Brother I nternational Corporati on, you wil l be r ecorded as t he original owner of the product. Your regis tration with Brot her: ■ [...]

vi Brother has install ed an easy to use fax back system so you can get inst ant answers to common technical questions and product in formation. This is available 24 hours a day, 7 days a week. You can use the system to send the info rmation to any fax machine. Call the number be low and follow the r ecorded instr uctions to r eceive a fax about ho[...]

vii Important informatio n: Regulations Federal Commu nications Commission (FCC ) Declaration of Confor mity (For USA) Resp onsible Party: Brother Interna tional Corpora tion 100 Some rset Cor porate B oulevard P.O. Bo x 6911 Bridgewate r, NJ 08807-09 11 USA Teleph one: (908 ) 704-17 00 Important A shielded inter face cable should be used to ensure[...]

viii Industr y Canada Compliance St atement (For Cana da) This Class B digital appar atus complies wit h Canadian ICES-003. Cet appareil numérique de la cl asse B est conforme à la norme NMB-003 du Canada. Radio inte rferenc e (220 to 240 volt mod el only) This printer follows EN55022 (CISPR Publi cation 22)/Cl ass B. Before you use thi s product[...]

ix Intern ational E NERG Y S TAR ® Co mpliance Statement The purpose of the Inter national E NERGY S TAR ® Pro gram is to promote the develop ment and popularizati on of energy -efficient office equipment. As an E NERGY S TAR ® Partner, Brother Industrie s, Ltd. has determi ned that this product meet s the E NERGY S TAR ® guidelines for energy [...]

x IEC 6082 5 specific ation (22 0 to 240 volt mod el only) This print er is a Class 1 laser product as defined i n IEC 60825 spec ificati ons. The lab el shown below is attached in countr ies where it is needed . This print er has a Class 3B las er diode which produces i nvisible las er radiati on in the scanner unit . You should not open the scann[...]

xi IMPORT ANT - For Yo ur Safety To ensure safe operati on the supplied three-pin plu g must be inserted only into a standar d three-pin power outlet that is properly grounded thr ough the standard elect rical wiring. Extension co rds used with this p rinter mus t be three -pin plug type and cor rectly wir ed to provi de proper groundin g. Incorrec[...]

xii Trademarks The Brother logo is a regist ered trademark of Brother I ndustries, Ltd. Apple, the Apple Logo, and Macintosh ® are regi stered trademar ks in th e United St ates and ot her countries, and TrueType is a trademar k of Appl e Computer, Inc. Epson is a registered tra demark and FX-80 and FX-850 are trademarks of Seiko Epson Corpor atio[...]

xiii “EC” D eclaration of C onformity Manufacturer Brother I ndustries Ltd ., 15-1, Naeshiro- cho, Mizuho-ku, Nagoya 467-8561, Japan Herewith dec lare that : Products description : Laser Pr inter Product Name : HL-2700CN is in c onformity wi th provisi ons of the Directiv es applied: Low Voltage Directive 73/23/EEC (as amended by 93/68/EEC) and[...]

xiv Table of Contents Definition s of warnin gs, cauti ons, and n otes .............. ............. ............. ............. ............. ............. i To use the p rinter sa fely .................... ............. ............ ............. ............. .................... .......... ........ ii Printer do ’s an d don’ts f or optimu m [...]

xv Paper fee d ........ ............. ............. ............. ............. ................... ............. ............. ........... .. ...... 1-18 Tray feed ................... ............. .................... ............ ............. ............. ............. .............. ..... 1-18 Manual f eed ......... ................... ......[...]

xvi Printing SECURE da ta .................. ............. ............ ............. .................... ............. ............ 3-29 When the re is no reprint da ta in m emory ......... ............. ............. ............. ............. ............ 3-31 To delete the job ........ .................... ............. ............ .........[...]

xvii 6 Troubleshooting .......... ............. ............. ................... ............. ............. ............. ................. .. ............. ........ 6-1 LCD messages ....... ............. ............. .................... ............ ............. ............. .................... ... .......... . 6-1 Error me ssages .........[...]

1 - 1 ABOUT THIS PRINTER 1 What is in the box? When you unpack the print er, check to see that you have all of t he following parts: Figure 1-1 1 Printer 2 Standard Paper Tray (pr e-installed) 3 Quick S etup Gu ide *2 4 CD-ROM *2 5 Toner Cartrid ges *1 (pre-ins talled) (Black [TN04BK], Cy an [TN04C], Magenta [TN04M] , Yellow [TN04Y]) 6 Waste Toner [...]

ABOUT THIS PRINTER 1 - 2 Depending on t he country you live i n and the HL-2700CN series model bought, you may have additional parts not listed above. The OPC belt cartridge i s packed i nside a s eparate box as a starte r kit. Wait to unp ack the OPC belt car tridge until immediately bef ore you put i t in the pri nter. Exposur e to direct s unlig[...]

1 - 3 ABOUT THIS PRINTER Front vie w Figure 1-2 1 Control Panel 2 Paper Stopper 3 Face-down Output Tray Exten sion 4 Front Cover 5 Paper Tray 6 Top Cover 7 Back Cover 8 Face-down Output Tray 9 Paper Support 1 2 5 6 7 3 4 9 8[...]

ABOUT THIS PRINTER 1 - 4 Back vi ew Figure 1-3 1 Duplex Upper Cover 2 Duplex Lower Cover 3 Duplex Cap 4 AC Power Connector 5 Power Switch 6 Ethernet 10/ 100BASE-TX Port 7 USB Interfa ce Connector 8 Parallel Interface Conn ector 9 Card Slot (For opti onal CompactFlash ® card) 10 Controller Bo ard 3 7 1 2 4 8 9 5 6 10[...]

1 - 5 ABOUT THIS PRINTER Features This pri nter has t he following standard features . 2400 DPI class re solution This pri nter prints at a default resoluti on of 600 do ts per i nch (dpi). You can ge t a higher pr int qual ity, equivalent t o 2400 dpi class resolutio n by using Brother technologi es: High Resoluti on Control (HRC) and Color Advanc[...]

ABOUT THIS PRINTER 1 - 6 Automatic Interface S election This prin ter can a utomatically select t he bi-direct ional par allel, USB or Ethernet 10/100BASE-TX interfac e, depending on the inter face port through which it receives data. With thi s feature, you can connect the printer to mor e than one c omputer. See Aut oma tic Int erf ace S elec tio[...]

1 - 7 ABOUT THIS PRINTER Panel lock setting If the panel butt on settings have been changed, the printer may not work as you expect. If you are an administra tor of thi s printe r, you can lock your settin gs to prev ent changes from bei ng made. See SETUP on page 3-12. Power Save Mode This printer has a power saving mode. Sinc e laser printers con[...]

ABOUT THIS PRINTER 1 - 8 Positioning the printer Please read the following b efore you u se the pri nter. Powe r Supp ly Use the printer wit hin the recommended power range. AC power: ±10% of t he rated po wer voltage Frequency: 50/60 Hz ( 120 V or 220- 240 V) The power cord, incl uding extensions, shoul d not exceed 5 meters (16½ feet). Do not s[...]

1 - 9 ABOUT THIS PRINTER The foll owing figure details t he recommended ar ea around t he printer for proper ventilati on, operati on and maintenance. Figure 1-4 ■ Make sure that ther e is enough space behind t he printer so you can eas ily access the back cover or duplex unit i f a paper jam occurs. ■ Make sure the paper tray does not extend p[...]

ABOUT THIS PRINTER 1 - 10 What kind of paper can I use? Type an d size of pap er The printer l oads paper from the instal led standard paper tray, optiona l lower tray, or the opt ional legal tray. Standard paper tray Since the sta ndard paper tray is a uni versal ty pe, y ou can use any of the paper sizes (one paper size at a time) list ed in tabl[...]

1 - 11 ABO UT THIS PRINTER * H/H = High temperature/ High humidity T able 1: Media type, paper size and nu mber of shee ts f or paper s ource Media typ e Tray 1 Tray 2 DX Select th e Media t ype fro m the pri nter driv er Plain paper 60 to 90 g/m 2 (16 t o 24 lb)  Plain pa per or T hin pape r Thick paper 90 to 210 g/m 2 (24 t o 55 lb) ?[...]

ABOUT THIS PRINTER 1 - 12 Recomme nded pape r The recommended paper for this pr inter is: Xerox 4200, Hammermill Lase rprint NEUSIEDLER Color Copy 90g/ m 2 or equival ent ■ To get the best output qualit y and to avoid any damage, use smooth white paper . ■ Before you buy a lot of paper, please t est some to make sur e that the p aper is suitabl[...]

1 - 13 ABO UT THIS PRINTER Print abl e area When using PCL emulation, the edges of the p aper that cannot be prin ted on are shown below. Portrait Figure 1-5 Landscape Figure 1-6 For all availa ble paper sizes 1 4.2 mm (0 .17 in .) 2 4.2 mm (0 .17 in .) 3 4.2 mm (0 .17 in .) 4 4.2 mm (0 .17 in .) For all availa ble paper sizes 1 4.2 mm (0 .17 in .)[...]

ABOUT THIS PRINTER 1 - 14 Guidelines for selecting paper The print er is des igned to work we ll with most types of xerographi c and bond pap er. However, some paper variabl es may have an effect on print qualit y or handling reliab ility. Always test samples of paper before purc hasing to ensure desir able perf ormance. Some i mportant gui delines[...]

1 - 15 ABO UT THIS PRINTER Envelopes Types of envelopes to avoid Do not use envelopes: ■ that are damaged, curl ed, wrinkled, or an unusual shape ■ that are extr emely shiny or textur ed ■ with clasps, snaps or tie strings ■ with self-adhesi ve closures ■ that are of a baggy constr uction ■ that are not sharply cr eased ■ that are emb[...]

ABOUT THIS PRINTER 1 - 16 ■ Envelopes should cons ist of two layers of paper in the area circled in Figure 1-10. Figure 1- 10 If you use any of the types of env elopes lis ted above, they may d amage your printe r. This damage i s not covered under any Brother warranty or service agreement. Most envelopes will be suit able for your print er. Howe[...]

1 - 17 ABO UT THIS PRINTER Labels and transpar encies The printer wil l print on most types of labels and tr ansparencies desi gned for use with a laser print er. Labels shoul d have an adh esive which is ac rylic-based since such material is more stable at the hi gh temperatures i n the fusing unit. Adhesiv es should not come in contact with any p[...]

ABOUT THIS PRINTER 1 - 18 Paper fe ed Tray feed The print er can feed paper from the st andard paper tray, op tional lower tray or optional l egal tray. The printer automatical ly detects t he paper size y ou have put int o the paper tr ay. The print er will prompt you to put the correct size of paper in the tray as follows: If you want t o put a d[...]

1 - 19 ABO UT THIS PRINTER Manual feed Since this print er does not have a manual feed or mult i purpo se tray, you cannot manual ly feed irregu lar sized paper. However, this printer has a speci al manual feed mode using Tray 1 (stand ard paper tray) to accommodat e non-standa rd paper sizes . You can s elect this mode wit h the pri nter dri ver o[...]

DRIVER AND SOFTWARE 2 - 1 2 Printer driver A Printer Dr iver is software tha t transla tes data from the format us ed by a computer t o the format that a particul ar printer needs . Typically, thi s format is a printe r command language or page descripti on language. The printer drivers for the foll owing operat ing systems are on the CD-ROM that w[...]

2 - 2 DRIVER AND SOFTWARE For Windows ® Features in the PCL printer driver You can also download the lates t printer driver or get other informa tion by accessing the Brother Solutions Center at http:// solutions.br other.com You can also change se ttings by cl icking the il lustrat ion on the le ft side of the Basi c tab in the Pr operties dialog[...]

DRIVER AND SOFTWARE 2 - 3 Advanced tab Change the tab setting s by clicking the fo llowing icons: 1 Print Qual ity 2 Duplex 3 Wa terma rk 4 Page Setting 5 Device Options If you a re using Windows N T ® 4.0, Windows ® 2000 or XP, you can access the Advanced tab by clickin g Printing Prefere nces... in the General tab of the Brother HL-2700CN serie[...]

2 - 4 DRIVER AND SOFTWARE Print Quality Select th e Quality, Color Mode, Improve Gra y Color and Enhance Bl ack Print ing. ■ Quality You can sel ect the f ollowing pri nt quali ty sett ings. Normal 600 dpi class. Recommended for ordi nary printing . Good print q uality with r easonable print speeds. Fine 600 x 600 dpi. Print qu ality i s higher. [...]

DRIVER AND SOFTWARE 2 - 5 Device Options Set the following pri nt functions in thi s tab: ■ Job Spooling ■ Toner Save Mode ■ Quick Print Setu p ■ Sleep Time ■ Status Monitor ■ Macro ■ Admi nis trato r (For Wi ndow s ® 95/98/Me users only) ■ Insert Command/Fi le (For Windows ® 95/98 /Me users only) ■ Print Set ting ■ Print Sett[...]

2 - 6 DRIVER AND SOFTWARE Job Spooling You can repr int a doc ument without sending the data again from your PC (except fo r secure p rinting) because the printer will save data that you s pecify fo r reprinti ng. ■ Last Job Reprint: Reprint t he last job ■ Secure Print: Print the data with a password ■ Public: Save the data wit hout a passwo[...]

DRIVER AND SOFTWARE 2 - 7 Macro You can save a page of a document as a macro t o printer memory. Moreover, y ou can execu te the saved macro - i n other words, you can use the s aved macro as an overlay on any document s. This wi ll save time and increase printing speed f or often used informati on such as forms, company l ogos, letter head formats[...]

2 - 8 DRIVER AND SOFTWARE Accessories tab When you i nstall optional unit s, you c an add them and select t he setti ngs for them i n the Accessories tab as follows. 1 You can manually add or remove th e options for any optional device that is ins talled on the print er. Tray se ttings wil l match the instal led option s. 2 RAMDISK You can detect t[...]

DRIVER AND SOFTWARE 2 - 9 Support Tab ■ You can download the latest dri ver by accessing the Brother Sol utions Center at http:// solutions.br other.com ■ You can see the printer dr iver version . ■ You can check the current dr iver settings. ■ You can pri nt the Pr int Sett ings page a nd internal fonts list. If you a re using Windows N T [...]

2 - 10 DRIVER AND SOFTW ARE Features in the PS p rinter driver You can do wnload the la test driv er by accessing the Brothe r Soluti ons Center at http:// solutions.br other.com For more informati on, please see the online Hel p in t he printer driver . Ports tab Select th e port where your printer is connected or the path to the networ k printer [...]

DRIVER AND SOFTWARE 2 - 11 Device Settings tab Select th e options you installe d.[...]

2 - 12 DRIVER AND SOFTW ARE Layout tab You can change the Layout setti ng by selecting the setti ngs for Orientation , Print on Both Sides (Duplex) , Page Order and Pages Per Sheet : If you a re using Windows N T ® 4.0, Windows ® 2000 or XP, you can access the Layout ta b by clickin g Printing Preferences.. . in the General tab of the Brot her HL[...]

DRIVER AND SOFTWARE 2 - 13 Paper / Quality tab Select the Paper Sour ce and Color .[...]

2 - 14 DRIVER AND SOFTW ARE Advanced options 1 Select the Paper Si ze and Copy Count . 2 Set the Image Colo r Management , Scaling and TrueType Font settings. 2 1[...]

DRIVER AND SOFTWARE 2 - 15 3 You can change settings by selecti ng the setting in the Pri nter Features list : ■ Media Type ■ Collate (Only when a CompactFlas h ® card is inst alled ) ■ Job Spooling ■ PASSWORD ■ Job Name ■ Print Qu ality ■ HRC ■ Toner Save ■ Sleep Time ■ Color / Mono ■ Gamma Correction ■ Color Mode ■ Impr[...]

2 - 16 DRIVER AND SOFTW ARE For Mac intos h ® This printer supports Mac OS ® 8.6 t o 9.2 and Mac OS ® X 10.1 to 10.2. You can do wnload the la test driv er by accessing the Brothe r Soluti ons Center at http:// solutions.br other.com Page set up You can set the Paper Size , Orientati on and Scale . Layout Set the Layout , Pages per Sheet and oth[...]

DRIVER AND SOFTWARE 2 - 17 Specific settings Set the Media Type , Job Spooling, PASSWORD and other settings.[...]

2 - 18 DRIVER AND SOFTW ARE Software Software for Network s BRAdmin Prof essional utility The BRAdmin Prof essional is a utilit y for managing your Brother network en abled prin ters that are running under Windows ® 95/98/ Me, Windows NT ® 4.0 and Wi ndows ® 2000/XP. It allows you to easil y configure and check the st atus of your print er on th[...]

DRIVER AND SOFTWARE 2 - 19 Automat ic Emulat ion Selection This pri nter has a n Automatic Emulation Select ion feature. When the print er recei ves data f rom the computer, it automatically c hooses the emulation mode. This featu re has been set at the f actory to ON . The printer can choose f rom the following combinat ions: To get the most out o[...]

2 - 20 DRIVER AND SOFTW ARE Automatic Interface Selectio n This printer has an Automatic Interf ace Selection fe ature. When the printer rec eives data fr om the computer, i t automatically sel ects the IEEE 1284 Par allel or the USB interface, whichever is appr opriate. When you use the parallel i nterface, you can tur n the high-speed and bi- dir[...]

CONTROL PANEL 3 - 1 3 Cont rol pa nel This pri nter has o ne liquid crystal di splay (LCD) , six b uttons and two Light Em itting Di odes (LEDs) on the control panel . The display can show various messages wi th up to 16 characters in each of the two rows. The LEDs light to i ndicate the curr ent printer st atus. Figure 3-1 Control pane l[...]

3 - 2 CONTROL PANEL Buttons You can contr ol the basi c printer operatio ns and change var ious pri nter settings with the six butto ns ( Go , Job Cancel , + , - , Set , Back ). Button Operat ions Go Exit fr om the co ntrol pan el men u, rep rint set tings, er ror mes sages a nd sleep m ode. Job Cancel Stop a nd cance l the pri nt job in progres s.[...]

CONTROL PANEL 3 - 3 Go button You can change the panel indicati ons from the current status (Menu, Error and Repri nt settings ) by pressing t he Go button once. For ERROR indications, t he control panel only changes when the error is cleared. You can pause print ing with the Go butt on. Pressin g the Go button agai n restarts the print job and cl [...]

3 - 4 CONTROL PANEL Back butto n If you pre ss the Back button when the pr inter is i n the on-line (Ready) stat e, it goes of f-line and t he LCD goes to the menu. Pressin g the Back all ows you to return to the p r evious l evel from the current menu le vel. The Bac k bu tton also allows you to select the previous digit whil e setting numbers. Wh[...]

CONTROL PANEL 3 - 5 Light-emitting dio des (LEDs) The LED is a light that shows the print er status. Status LED (Green) LED indication Meaning On Ready to print Print ing Sleepi ng Data re mains i n the printer b uffer (when DATA EXISTS show s on the LCD). Blinking Rece iving or process ing da ta Off Off-l ine Alarm LED (Red) LED indication Meaning[...]

3 - 6 CONTROL PANEL Liquid crystal d isplay (LCD) The display shows the current printer status. When y ou use the control panel but tons, th e display will change. If you take the prin ter off-line, the display changes to show the emulat ion you have chosen. If there ar e any problems, the display shows the appropriat e error message, maintenance m[...]

CONTROL PANEL 3 - 7 Printer status mess ages The following t able shows the printer status me ssages that are displayed during normal operation: How to use the control panel When you use the Menu buttons ( + , - , Set or Back ), remember the foll owing basic steps: ■ If no control panel operations are perf ormed for 30 seconds, the LCD automatica[...]

3 - 8 CONTROL PANEL For example: If you only use Tray 1 to print from, change the SOURCE setting to TRAY1, as follows: Press any of t he Menu buttons ( + , - , Set or Back ) to ta ke th e pri nter off-l ine. Press the + or - button t o move forward or backward through the menus until PAPER is di splayed. Press the Set butto n to move t o the next m[...]

CONTROL PANEL 3 - 9 Cont rol pane l LCD me nu There are 9 menus. For more infor mation about the select ions availab l e in eac h menu, please see the pages listed below: INFORMATION See INFORMATION on page 3-10. PAPER See PAPER on page 3- 11. QUALITY See QUALITY on page 3-11. SETUP See SETUP on page 3 -12. PRINT MENU See PRINT MENU on page 3-13. N[...]

3 - 10 CONTROL PANEL INFORMA TION Display Show s Descripti on PRINT SETTINGS Prints th e print sett ings page. PRINT TEST Prints th e test pag e. PRINT DEMO Prints th e demon stratio n sheet. PRINT FILE LIST Prints th e card list. PRINT FONTS Prints th e fonts li st and samples . VERSION Subsetting Descript ion SER.NO=######### Show s Print er se r[...]

CONTROL PANEL 3 - 11 P APER Display Show s Descripti on SOURCE =AUT O/TRAY1/T RAY2 Selec ts which paper tray the paper wil l be fe d from. MANUAL FEED =OFF/O N Selec ts wheth er or no t you want to feed p aper manu ally . TRAY1 SMALL SIZE =B5/DL/COM -10/JISB5 TRAY2 SMALL SIZE =B5/ JISB5 DUPLEX =OFF/ON(LONG BIND)/ON(SHORT BIND) Selec ts wheth er you[...]

3 - 12 CONTROL PANEL SETUP Display Show s Descripti on LANGUAGE = ENGLISH/FRAN ÇAIS /.. . PANEL CONTROL Subsetting Description BUTTON REPEAT Set the time f or th e displa y mess age to change when h olding the + or - bu tton at in tervals of: 0.2, 0.4, 0 .6, 0.8, 1. 0, 1.4, 1.8 or 2.0 seconds . The factor y setting is 0. 2. MESSAGE SCROLL Set the [...]

CONTROL PANEL 3 - 13 PRINT MENU Display Show s Descripti on MEDIA TYPE =PLAI N PAPER/ TRANSPARE NCIES/THIC K PAPER/T H ICKER PAPER/TH IN PAPER COLOR PRINT =ON/OFF PAPER Sets cut she et paper siz e to A4, E XECUTIVE, COM-10, DL, B 5, JIS B5 , LETTER, LEGAL, A 5 COPIES You can c heck the total nu mber of p rinted pa ges. Shows th e numb er of pri nte[...]

3 - 14 CONTROL PANEL HP LASERJET FONT NO. =I0000:# #### FONT PITCH =###.## SYMBOL SET PC-8/... Sets th e symbol s et or the c haracter set. TABLE PRINT Print co de table. AUTO LF =OFF/O N ON: CR → CR+LF, OFF: CR → CR AUTO CR =OFF/O N ON: LF → LF+CR, FF+CR, or VT → VT+CR OFF: LF → LF, FF → FF, or VT → VT AUTO WRAP =OFF/O N Selec ts whe[...]

CONTROL PANEL 3 - 15 EPSON FX-850 FONT NO. =I0000:# #### FONT PITCH =###.## CHARACTER SET PC-8/... Sets th e symbol s et or the c haracter set. TABLE PRINT Print co de table. AUTO LF =OFF/O N ON: CR → CR+LF OFF: CR → CR AUTO MASK =OFF/O N LEFT MARGIN Sets the left m argin at column 0 to 126 c olumns at 10 cpi. RIGHT MARGIN Sets the rig ht margi[...]

3 - 16 CONTROL PANEL HP-GL CHAR SET(STD) =#### CHAR SET(ALT) =#### PEN # SIZE PEN 1 to 6 (Set s ize and g ray per centage f or the sele cted pen.) PEN # GRAY PEN 1 to 6 15, 30, 45 , 75, 90 or 100 % (# is the selec ted pe n numbe r) BR-SCRIPT ERROR PRINT =OFF/O N CAPT =OFF/O N CAPT: Color Adv ance d Photo scale Tec hnolo gy offers photograp hic fine[...]

CONTROL PANEL 3 - 17 INTERF A CE Display Show s Descripti on SELECT =AUTO/USB /PARALLE L/NETWORK AUTO IF TIME = 1:99 (s ec) You need to set the tim e-out per iod for the auto interfac e select ion. INPUT BUFFER = Lev el1:1 5 Increa ses o r decr ease s the input buffer cap acity. RESTART PR INTER? PARALLEL When usin g the pa rallel interfac e Subset[...]

3 - 18 CONTROL PANEL REPRINT Display Show s Descripti on COPIES = 1 Appear s when the prin ter has r eprint data but no P ROOF , PUBLI C or SECU RE data in t he memo ry. LAST JO B COPIES = 1 Appear s when the printer has r eprint data and PROO F, PUBLI C or SECUR E data in the me mory. PROOF FIL E XXX (User na me), XXX (J ob name), COPIES = 1 Appea[...]

CONTROL PANEL 3 - 19 Set date and time Press the + or - butt on until the SETUP menu appears (a nd to display each setti ng shown below). Press the Set butto n , and then press the + or - butto n until DATE & TIM E appears. Press the Set butto n , and then press the + or - butto n until YEAR appears. a) Press the Set but ton. b) Press the + but[...]

3 - 20 CONTROL PANEL Set IP address Press the + or - button un til the NETWORK menu appears (and to display each setti ng shown below). Press the Set butto n. Press the Set butto n. Press the + butto n. Press the Set butto n. The last digit in the f irst p art of t he number i s blinking. Press the + or - butt on to inc rease or dec rease the numbe[...]

CONTROL PANEL 3 - 21 About em ulation mo des This prin ter has the following emulation m odes: HP LaserJet mode The HP LaserJet mode (or HP mode) is the emulation mode in which th is printer supp orts the PCL 5C and PCL 6 language of the Hewlett-Pack ard LaserJet laser printer . Many software applicat ions support this type of las er printer. Using[...]

3 - 22 CONTROL PANEL List of fact ory setti ngs Table 1 shows the fact ory settings . Network factory defa ult setting If you wish to reset t he print server back to it s default facto ry settings (reset ting all in formation such as the password and IP address inf ormation), please follow these steps: 1 Turn off the printer . 2 Hold down the + but[...]

CONTROL PANEL 3 - 23 T able 1: List of factory settings MODE MENU Fact ory Setting PAPER SOURCE =AUT O MANUAL FEED =OFF DUPLEX =OFF QUALITY HRC =MEDIU M TONER SAVE =OFF SETUP LANGUAGE =ENG LISH POWER SAVE TIME =30MIN AUTO CONTINUE =OFF LOCK PANEL =OFF REPRINT =ON PAGE PROTECTION =AUTO EMULATION =AUTO(EP SON) KEEP PCL =OFF RAMDISK SIZE =#MB TIME STY[...]

3 - 24 CONTROL PANEL PRINT MENU EPSON FX-850 FONT NO.=59 FONT PITCH/POINT=10.00 /12.00 SYMBOL/CHARACTER SET= US ASCIF AUTO LF=OFF AUTO MASK=OFF LEFT MARGIN=#### RIGHT M ARGIN =#### TOP MARGI N=#### BOTTOM MARGIN=# ### LINES= #### IBM PROPRINTER FONT NO.=59 FONT PITCH/POINT=10.00 /12.00 SYMBOL/CHARACTER SET=PC8 AUTO LF=OFF AUTO CR=OFF LEFT MARGIN=##[...]

CONTROL PANEL 3 - 25 NETWORK TCP/IP TCP/IP ENAB LE=ON IP ADDRE SS=169.2 54.###. ### SUBN ET MASK=25 5.255.0. 0 GATEWA Y=0.0.0. 0 IP BOOT TRIES =3 IP METHOD= AUTO APIPA= ON NETWARE NETWARE E NABLE=ON NET FRAME=AUTO APPLETALK =ON NETBEUI =ON DLC/LLC =ON NETBIOS/IP =ON ENET =AUTO INTERFACE SELECT =AUT O AUTO IF TIME =5 INPUT BUFFER =LEVEL 3 PARALLEL H[...]

3 - 26 CONTROL PANEL Reprint se tting If you want t o reprint a document that has just been pri nted, you can reprint i t by using t he control pa nel button. Al so, if you have creat ed a document that you wish to share with co lleagues, simply spool the document to a non-se cure area of the printer. This document can the n be reprinted by anyone [...]

CONTROL PANEL 3 - 27 Reprinting the last jo b You can repr int the data from the last pr int job wit hout sendi ng it from t he computer again. Reprint the last job three times 1 Turn the REPRINT setting ON by using the contro l panel buttons to go to the SETUP menu. ■ If you want to cancel re printing, press the Job Cancel button. ■ If the pri[...]

3 - 28 CONTROL PANEL Printing PROOF data You can use this sett ing to repri nt PROOF data that has just been pri nted and has no securit y settings. Documents that are placed in the PROOF area are avai lable to anyone. You might use t his setting for a document that will be moved to a public f older at a later date. When the area to spool da ta is [...]

CONTROL PANEL 3 - 29 Printing SECURE data SECURE documents are protected by a password and only those peopl e who know the password will be able to print the document . The printer will not print the document when you send it for printing. To print the document you must use the cont rol panel of the p rinter (wi th the pass word) or connect to the [...]

3 - 30 CONTROL PANEL How to print SECURE data Press the + or - butt on until the REPRINT menu appears (and to display each setti ng shown below). Press the + or - butt on. Press the Set butto n. Press the + or - to select the user name. Press the Set butto n to set the user nam e. Press the + or - to select th e job. Press the Set butto n to set th[...]

CONTROL PANEL 3 - 31 When there is no rep rint data in memo ry If the pri nter does not have repri nt data in th e memory and you press the Set butt on when the printer is in the REPRINT menu, the LCD shows NO DATA STORED . To delete the job Using the cont rol panel bu tton, sel ect the DELETE STORAGE submenu und er the SETUP menu. Select the user [...]

4 - 1 OPTI ONS 4 Optional accessories and supplies This print er has the fol lowing opti onal accessories. You can increase t he capabiliti es of the pri nter with these it ems. Lower tray unit (LT-27 CL) See Lower tray unit (LT-27CL) on page 4-2. Legal tray (LT-27LG) See Legal t ray (LT-27LG) on page 4-5. Duplex unit (DX-2700 ) See Duplex unit (D [...]

OPTIONS 4 - 2 Lower tray un it (LT-27CL) The lower tr ay unit ( Tray 2) is an optional device that ca n hold up to 530 sheets of extra paper (75 g / m 2 or 20 lb). You can put Le tter, A4, B5 (JIS and I S O) or Exe cutive size ( 176x250 to 215.9 x297mm) paper in this tray. If you want to buy the optiona l lower tr ay unit, call the deale r you boug[...]

4 - 3 OPTI ONS 3 Remove the paper tray from the lower tray unit . Figure 4-2 4 Remove the prot ective p arts and t hen put th e paper tray back in the lower t ray unit. Figure 4-3 5 Check the two alignment pins on the lower tray unit. Use two people to lift the printer and pla ce it on top of the lower tray unit. Make sure you use the handholds at [...]

OPTIONS 4 - 4 6 Fit the two stopper fittings on the right and lef t hand sides of the lower tray uni t. Figure 4-5 7 Cover the ga p on the r ight hand s ide with the right-hand side cove r by first inser ting th e hook at t he back. Cover the gap on the lef t hand si de with the l eft-hand side cover by firs t insert ing the ho ok at the back. Clos[...]

4 - 5 OPTI ONS Legal tray (LT-27LG) If you wish to pri nt on Legal size paper, you must use the Legal tray. However, sin ce it is not restri cted to Legal si ze paper, you can choose to load Let ter, A4, B5 (JIS/ISO), Executive, A5 or envelopes i n this tray. If you want to buy the opti onal legal tray, cal l the dealer you bought the pri nter from[...]

OPTIONS 4 - 6 3 Squeeze the snap lock on the end of the front paper guide. Slide the fr ont paper guide to the position for the size of paper you are using. Release the snap lock. Squeez e and slide the left hand side paper guide to the paper size you are usi ng, and release it. Figure 4- 10 4 Put the paper in the tray with the recommended print si[...]

4 - 7 OPTI ONS Duplex unit (DX-2700) The duplex unit is an opt ional dev ice that allows you t o print on both sides of a piece of paper. You ca n print on Lett er, A4, B5 (JIS/ ISO), Executive, A5 and Legal size paper. When it is installed, you can select either duplex pri nting or simplex pr inting on the contr ol panel or with a software command[...]

OPTIONS 4 - 8 4 Use the handhol ds of t he duplex uni t to li ft it up. Figure 4- 15 5 Insert the bot tom of the duplex unit i nto the grooves i n the printer , and then insert both the hooks of the duplex unit to the ho les of t he printe r. Figure 4- 16 6 Open the duplex back cover and duplex insi de unit. Figure 4- 17[...]

4 - 9 OPTI ONS 7 Pull out the 2 green sleeves cover ing the screws as far as they will come. Turn the green sleeves to tighten the screws of the duplex unit to the pri nter. Once the screws are full y tight, push the green sleeves back in. Figure 4- 18 8 Put the hook on the left hand side of the duplex unit into the hole of t he printer. Secure the[...]

OPT IONS 4 - 10 Guidelines f or printing on bo th side s of the pa per Paper orientation for printing on both sid es of the paper The printer pri nts the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 followed by page 1 on the first shee t of paper. It will pr int page 4 fol lowed by page 3 on t he second sheet [...]

4 - 11 OPTIONS CompactFlash ® card This pri nter has a slot for an optional CompactFlash ® card. If you install an optional Co mpactFlash ® card, you can save macros, th e print log, and fonts on it. Yo u can also select your print job and reprint it through the network . You can inst all th e following types of CompactFlash ® me mory ca rds: S[...]

OPT IONS 4 - 12 Inserti ng the CompactF lash ® card Follow the se steps t o insert or remove a car d: 1 Turn off the printer power switch, and then u nplug the pr inter. Disconnect the interface cabl e from the p rin ter. 2 Insert the Compact Flash ® card int o the slot with the label facing to t he left, pr ess the card fir mly into the slot . F[...]

4 - 13 OPTIONS SO-DIMM We recommend that you expand the printe r memory to avoid any MEMORY FULL errors. The HL-2700CN print er has 64 MB of standar d memory and a slot for opt ional addit ional memory. The memory can be expanded up to a tot al of 576 MB by install ing a commerciall y available SO-DIMM (Dual In-line Memory Module). The printer uses[...]

OPT IONS 4 - 14 Install ing additio nal memo ry 1 Turn off the printer power switch, and then u nplug the pr inter. Disconnect the interface cabl e from the p rin ter. Caution Make sure yo u turn the printer OFF before you instal l or remove the SO-DIMM. Installi ng optional accessorie s without turning o ff the p rinter coul d result i n electric [...]

4 - 15 OPTIONS 6 Put th e main control ler board back into the pri nter by sl iding it into t he guide ra ils. Figure 4- 24 7 Put the metal plate back on and secure the metal plate with the two screws. 8 Reconnect the inter face cable (print er cable) to your compute r. Plug the printer back in, and then turn on the print er power switch. To check [...]

OPT IONS 4 - 16 Optional fonts package Optional fonts packa ge (BS-3000) The optional fonts package ( BS-3000) is the CD-ROM you need for installi ng the PS3 136 compatible fonts. Optional barcode fon ts package (BT-10 00) The optional barcode fo nts package ( BT-1000) is the CD-ROM you need for i nstalling the barcode fonts. Selecting th e option [...]

4 - 17 OPTIONS Figure 4- 25 6 Press + or - on the contro l panel to select PRINT MENU . 7 Press Set to proceed to t he next menu l evel, and then press + or - to select HP LASERJET, EPSON FX-850, or IBM PROPRINTER. 8 Press the Set button to sele ct the emulation for th e fonts you want to select HP LASERJET, EPSON FX-850, or IBM PROPRINTER. 9 Press[...]

ROUTINE MAINTENANCE 5 - 1 5 Replacing the consumable item s You will need to replace the fol lowing consumable items reg ularly. When the ti me comes to replace consumable it ems, the f ollowing messages will appear on th e LCD panel. The printer wil l stop printing when the foll owing maintenance messages appear on the LCD panel. The following are[...]

5 - 2 ROUTINE MAINT ENANCE The following ar e maintenance messages that appear alternatively wit h the READY message on the upper row of the LCD when the prin ter is in the READY state. These messages advi se you that you will need to rep l ace each of the consumabl e items as soon as possibl e, since th e consumable item’s end of life has bee n [...]

ROUTINE MAINTENANCE 5 - 3 ■ Discard the used consumable it em according to local regulations, keepi ng it separate from domestic waste. If you have quest ions, call your lo cal waste disposal offi ce. Be sure to re-seal the consumabl e item tight ly so t hat the mat erial insi de does not spill. ■ We recommend placing used consumable i tems on [...]

5 - 4 ROUTINE MAINT ENANCE Toner c artr idges A new toner cartridge con t ains enough toner to pri nt up to 10,000 pages fo r Black and up to 6,600 pages for Cyan, Magenta and Yellow A4 or Letter -size single-sided pages at about 5% coverage. Toner nearly empty message Check printed pages, page counter, and displa y messages regularly. If the  i[...]

ROUTINE MAINTENANCE 5 - 5 Replacing the toner c artridges To replace the toner cartridge, follow these st eps: 1 Open the front cover of th e printer. Figure 5-1 2 Pull out the used t oner cartri dge. 3 Take the new toner cartr idge out of the box. Do not put the toner cart ridge into a fire. It could explode. ■ Brother st rongly re commends that[...]

5 - 6 ROUTINE MAINT ENANCE 4 Hold the c artridge level with bot h hands and gent ly rock it from s i de to side three to four times t o spread the toner evenl y inside the cartri dge. Remove the tape labeled REMOVE and the orange protecti ve cover f rom the new t oner cart ridge. Figure 5-2 Figure 5-3 5 Put in the new toner cartri dge by positionin[...]

ROUTINE MAINTENANCE 5 - 7 ■ Slide t he toner cartridges into t he printer gently . Do no t try to lo ck t hem into the pri nter by pushing t hem. They must stay l oosely in t he guide rails s o they will be proper ly posi tioned when the front cov er is closed . ■ If you use consumable i tems other than genuine Brot her supplies or if you use r[...]

5 - 8 ROUTINE MAINT ENANCE Waste t oner pac k After you have print ed approximately 1 2,000 images at 5% coverage, you must change th e waste toner pack. Waste toner pack ful l message When the waste toner pack is ful l, the followin g message appears on the LCD and the printer will stop printing . When you see this message, you must rep lace the w[...]

ROUTINE MAINTENANCE 5 - 9 Replacing the waste toner pack 1 Open the front cover of th e printer. Figure 5-5 2 Remove the wast e toner pac k from th e holder at the lo wer right han d side of the p rinter. Be careful not to s pill t he toner. Figure 5-6 3 Take the cap off the new wast toner pack , and put the cap on the used waste toner pack. Figure[...]

5 - 10 ROUTINE MAINTENANCE OPC belt ca rtridge Replace OPC belt c artridge message When the OPC belt cartridge runs out, the following messag e appears on the LCD. When you see this message, you must replace the OPC belt cartridge: Replacing the OPC b elt cartridge 1 Turn off the printer power switch. 2 Open the top cover of the prin ter. Figure 5-[...]

ROUTINE MAINTENANCE 5 - 11 4 Remove the OPC belt cartridge from the print er. Figure 5- 10 5 Remove the tension rele ase pins from both sides of the new OPC belt cartri dge. Figure 5- 11 6 Remove the prot ective s heet from the new OPC belt c artridge. Do not t ouch the gr een part of the OPC belt cartridge. Figure 5- 12[...]

5 - 12 ROUTINE MAINTENANCE 7 Put the new OPC belt cartridge int o the printer guides wit h the flat side facing you. Figure 5- 13 8 To lock the cartridge into the p rinter, push the belt cartri dge lock l evers that are on both si des of the OPC belt cartridge outwards. 9 Close the top cover. 10 Turn the pr inter p ower switch back on. 11 Press any[...]

ROUTINE MAINTENANCE 5 - 13 Fusi ng un it Replace fusing unit m essage When the fol lowing message appears on t he LCD panel, you must r eplace the fusing unit . The fusing unit and the part s around it are hot! Be sure t o wait unt il the fusing uni t has cooled down sufficient ly before r eplacing the fusing unit. If you touch the hot parts, you m[...]

5 - 14 ROUTINE MAINTENANCE Replacing the fusing unit 1 Turn off the pr inter power swi tch. To avoid injury, wai t until the pr inter has cooled down suffici ently before you replace the fusing unit. 2 Open the back cover of the print er. Figure 5- 14 3 To release the fu sing unit fr om the printer, release the lock l evers that are on bot h sides [...]

ROUTINE MAINTENANCE 5 - 15 5 Put th e new fusing unit into the printer. Be sure to insert the fusi ng unit c om pletel y into t he print er. Figure 5- 17 6 Secure the fusing unit wit h the two lock levers that are on both sides of the fusing uni t. Figure 5- 18 7 Move the fus ing unit pressure r elease le vers to t he Set posi tion. Figure 5- 19 8 [...]

5 - 16 ROUTINE MAINTENANCE 120K k it When you see the foll owing message on the LCD, you must replace the i tems in the 120K kit, whi ch are the trans fer belt cleaner, t ransfer r oller, paper pick-up roller, s eparator pad and tr ansfer bel t. Replacing the transfe r belt cleaner 1) Turn off the pri nter power switch. 2) Open the t op cover of th[...]

ROUTINE MAINTENANCE 5 - 17 3) Remove the t ransfer belt cover . Figure 5- 21 4) Remove the transfe r belt cleaner by gras ping the handle and lift it up. Figure 5- 22 5) Clean the area where the new transf er belt cleaner is to be installed with a dry cot ton cloth. Figure 5- 23 6) Put the new transf er belt cleaner into th e printer by gentl y pla[...]

5 - 18 ROUTINE MAINTENANCE the housing aft er you have installed it . Figure 5- 24 7) Put the transf er belt cleaner cover back in, and then close the top cover. 8) Turn the print er power switch back on. Replacing the transfe r roller 1) Turn off the pri nter power switch. 2) Open the ba ck cover of the pri nter. Figure 5- 25 3) Release th e trans[...]

ROUTINE MAINTENANCE 5 - 19 release the trans fer roller . Figure 5- 26 4) Take out the tr ansfer roll er by gently pul ling the right -hand side up and sliding the transfer r oller to the right .[...]

5 - 20 ROUTINE MAINTENANCE Figure 5-27 5) Put in the new transfer roller by holdi ng the lock levers of the transfer roll er and adjusting the angle of t he transf er roll er lever shafts ( both sides) to match the tra nsfer unit grooves. Put the transfer rol ler onto the shafts and pl ace the roller onto the springs as shown bel ow: Figure 5-28 6)[...]

ROUTINE MAINTENANCE 5 - 21 Cleaning Clean the outside and ins ide of the printe r regularly with a dry sof t cloth. When you replac e the toner cartridg e, make sure you clea n the inside of the printer. If printe d pages are staine d with toner, clean the insid e of the printer with a dry soft cloth. We recommend cleaning the foll owing parts of t[...]

5 - 22 ROUTINE MAINTENANCE Cleani ng the out side of the printer Clean the o utside of the pr inter as f ollows: 1 Turn off the printer power swit ch and unplu g the pri nter. 2 Take the paper tray out of th e printer. 3 Wipe the outside of the pr inter with a soft clot h to remove dust. Dip the cloth in water and wring it out thorou ghly for clean[...]

ROUTINE MAINTENANCE 5 - 23 Cleaning t he inside of t h e printer Clean the p rinter interi or as f ollows: 1 Turn off the printer power swit ch and unplu g the pri nter. 2 Open the back cover of the print er. Figure 5- 33 3 Clean the regist ration roller and the paper pick-up roller wi th a dry soft cloth to preven t paper jams. When you clean the [...]

5 - 24 ROUTINE MAINTENANCE 4 Clean the transfe r roller uni t and the transfer roll er guide with a dry soft cloth to prevent paper jams. Figure 5- 38 5 Clean the exit rol ler. This will help to prevent paper jams at the paper exit and di rt from appearing on your printout s. Figure 5- 39 6 Close the back cover. ■ Be careful yo u do not break the[...]

ROUTINE MAINTENANCE 5 - 25 7 Open the top cover. Figure 5- 40 8 To release the lock, push the green belt cartri dge lock levers that are on both si des inwards. Figure 5- 41 9 Remove the OPC belt cartridge from the print er. Figure 5- 42 10 Place the OPC belt cartridg e on a flat surface and cover the shiny gr een OPC belt with a piece of paper to [...]

5 - 26 ROUTINE MAINTENANCE 11 Open the front cover of th e printer. Figure 5- 43 12 Take all the toner car tridges out of the printer . 13 Clean the s urface of the l aser unit with a cotton cloth . Figure 5- 44 14 Open the dust proof glass cover. Figure 5- 45[...]

ROUTINE MAINTENANCE 5 - 27 15 Clean the surface of t he dust proof gla ss with a dry cotton swab. Figure 5- 46 16 Close the dust proof glass cove r. 17 Put all the toner cartridges and the OPC belt cartrid ge back in the printer. 18 Close the front cov er and the top cover. 19 Plug the p r inter into the AC power outl et/socket, and then turn the p[...]

5 - 28 ROUTINE MAINTENANCE Shipping the printer ■ Once your pri nter has been set- up and used, we do not reco mmend that it be moved or s hipped unless ab solutely necessary. ■ Color laser pri nters are complex print ing devices. Moving the printer or shippin g it without properly removing the installed suppli es can result in SEVERE damage to[...]

TROUBLESHOOTING 6 - 1 6 LCD message s If any pr oblems occur, the prin ter automati cally stops printin g, diagnoses the problem, and displays the resulti ng message on the LCD to alert you. Take the appropri ate action, refer ring to the followi ng tables. If you cannot c l ear the probl em, call t he dealer you bought the pr inter fr om or Brothe[...]

6 - 2 TROUBL ESHOOTING NO TRAY 1/2 The indi cated pap er tray was no t detected ,insta ll it, or make sure it is in serted properl y. SIZE ERROR T2 Specify the co rrect pape r si ze for th e indica ted tra y. SIZE ERROR DX Can only D uplex on s pecifi ed sizes. Ch eck the printe r driver settings and the paper si ze in the pap er tray. STACKER FULL[...]

TROUBLESHOOTING 6 - 3 Maint enance me ssag es Error M essage Meaning Action     K C M Y When the  mark b links (  ), t he indicat ed col or toner is near ly empty. K : Black, C: Cy an, M: Magenta, Y : Yellow. When t he toner be comes em pty, th e  indicat or di sappe ars com pletel y. Be ready to repl ace the to ner cartri dges[...]

6 - 4 TROUBL ESHOOTING Call se rvice me ssages When any of the following message s appear on the LCD, turn off the pri nter. Wait a few seconds, and then turn the printer on agai n. If this does not clear t he problem, call your dealer or Brother Cus tomer Service. Tell them the message number for quick troubl eshooting. Call Serv ice Message Meani[...]

TROUBLESHOOTING 6 - 5 ERROR H66 SERVICE CALL NVRAM w rite error Turn off the prin ter. Wait a few second s, and then turn it on a gain. ERROR H67 SERVICE CALL NVRAM r ead error Turn off the prin ter. Wait a few second s, and then turn it on a gain. ERROR H68 SERVICE CALL NVRAM b us err or Turn off the prin ter. Wait a few second s, and then turn it[...]

6 - 6 TROUBL ESHOOTING ERROR EF0 WARNING Coolin g fan er ror Turn off the prin ter. Wai t a few sec onds, and then turn it on a gain. ERROR EF3 WARNING Laser fan error Turn off the prin ter. Wait a few sec onds, and then turn it on a gain. ERROR EF4 WARNING Fuse r fan erro r Turn off the prin ter. Wai t a few sec onds, and then turn it on a gain. E[...]

TROUBLESHOOTING 6 - 7 Paper ja ms and how to clear them If paper jams insi de the printer, the pri nter will stop. One of the following LCD messages will appear to tell you where to find the j ammed paper. Figure 6-1 Paper may jam i n the paper tray, insi de the printer , at th e back cover, or where the pa per comes out of the printer . Check wher[...]

6 - 8 TROUBL ESHOOTING JAM A1 / JA M A2 (pap er ja m in the pa per tra y) If ther e is a p aper jam i n the paper tray, follow th ese steps: 1 Pull out the paper tray. 2 Take out t he jammed paper. Figure 6-2 3 Put the paper tray back in the printer. 4 Open the back cover. If there is any jammed paper where the paper comes out, remove it . 5 Close [...]

TROUBLESHOOTING 6 - 9 JAM B (p aper jam at th e entr ance to the fusing roll er) If there is a paper ja m at the entran ce to the fus ing rolle r, follow th e same steps to r emove the jammed paper as f or JAM C (paper jam where th e paper comes out of the printer) . Otherwise, f ollow the st eps below: 1 Open the back cover. 2 Remove the jammed pa[...]

6 - 10 TROUBLESHOOTING If the paper is caught in the fu sing roller, follo w the steps below: 4 Open the back cover. Figure 6-5 5 Release the fusing unit pressure rel ease levers on both sides. Figure 6-6 6 Remove the jammed paper at the back of the printer by holding it with both hands and pulli ng it slowly t oward you. Figure 6-7 7 Lock the fusi[...]

TROUBLESHOOTING 6 - 11 JAM C (p aper ja m where the pape r come s out of the pri nter) If paper has pass ed behind the back cov er and there is a paper jam where the pape r comes out, foll ow the steps below: 1 Open the back cover and release the fusi ng unit pressure release l evers. Figure 6-8 2 Remove the jammed paper by pulling it out slowly. F[...]

6 - 12 TROUBLESHOOTING 3 Reset the f using uni t pressure release l evers. Figure 6- 10 4 Close the back cover. Figure 6- 11[...]

TROUBLESHOOTING 6 - 13 JAM D (pap er ja m in the lowe r part of the duplex unit) If ther e is a p aper jam i n the lower part of the dupl ex unit, follow t hese steps: 1 Open the duplex back cover. Figure 6- 12 2 Remove the jammed paper by pulling it out slowly. Figure 6- 13 3 Close the duplex back cover. JAM D[...]

6 - 14 TROUBLESHOOTING JAM E (pap er jam in th e uppe r part of the duplex unit) If there is a paper jam in the upper par t of the duplex unit, follow these steps: 1 Open the duplex back cover. Figure 6- 14 2 Open the duplex inside unit. Figure 6- 15 JAM E[...]

TROUBLESHOOTING 6 - 15 3 If the paper is caught i n the lower ex it of the dupl ex unit, r emove the ja mmed paper by pulli ng it out slowly. Figure 6- 16 4 If the jammed paper is at the uppe r exit of the dupl ex unit, remove i t by rotating t he green pinch ro ller downwards to feed th e paper out through the exit of the unit. Figure 6- 17 5 Clos[...]

6 - 16 TROUBLESHOOTING Improving the print qual ity If you ar e having p roblems wit h print quality, pl ease do a test p rint fir st (p ress the Set button 3 times). If the problem appear s on the pr intout, t hen match it to one o f the exampl es below and follow the recommendati on. If the problem does not a ppear on the test print, please chec [...]

TROUBLESHOOTING 6 - 17 Colored s treaks or bands do wn the page 1) Identify th e missing c olor an d replac e that toner cartr idge. 2) Replace the O PC belt c artridg e. Colored l ines ac ross th e page Ide ntify the miss ing colo r and re place tha t toner cartr idge. White sp ots or ho llow p rint 1) Change the paper to fr eshly unpa cked paper [...]

6 - 18 TROUBLESHOOTING Toner s catter or toner stain 1) Ident ify the colo r causing t he pro blem and r eplace th at toner c artridg e. 2) Replace the O PC belt c artridg e. The color of your printouts are not what you expecte d 1) Check that the toner ca rtridge s are inst alled prope rly. 2) Check that the tone r cartri dges a re not em pty. 3) [...]

TROUBLESHOOTING 6 - 19 If the same problem oc curs again, call your dealer or Brother C ustomer Ser vice. Wrinkl e 1) Change to a r ecommen ded ty pe of pa per, and t hen ch eck th at the prob lem is s olved . 2) Check that the bac k cove r is cl osed properly. 3) Check that the trans fer roller is inst alled p roperly. 4) Check that the fusin g un[...]

6 - 20 TROUBLESHOOTING Q & A You may occasionally encou nter a difficulty wit h your HL-2700CN printer. Thi s section contains frequentl y asked questions and the answers. Find your question below, and then foll ow the recommended st eps. You can correct most proble ms yourself . Settin g up the pr inter h ardwar e Question Recommendation The p[...]

TROUBLESHOOTING 6 - 21 Settin g up the pr inter Question Recommendation I cannot pri nt from my applicat ion so ftware. ■ Make s ure that t he s uppli ed Win dows ® printer dr iver is in stall ed pro perly a nd selec ted in your appli cation softwa re. I cannot pr int the en tire page. ■ Ch eck t hat the si ze of p aper in t he feede r is the [...]

6 - 22 TROUBLESHOOTING Paper ha ndling Question Recommendation The printe r does no t feed paper. ■ Check to see i f the A larm LE D is on . If so, t he pape r tray may be out of paper or not p roperly i nserted . If it is empt y, put a new s tack of pa per in th e paper tray. ■ If there is paper in th e paper tra y, make sure that it is st rai[...]

TROUBLESHOOTING 6 - 23 Printin g Question Recommendation The print er pr ints unexpect edly o r it pri nts incorre ct chara cters. ■ Cancel the pri nt job fr om your compute r. The n, turn t he print er off an d on, or reset t he printe r and try you r print job ag ain. ■ Make s ure your a pplic ation so ftware is properly set up to use thi s p[...]

A - 1 APPENDIX A Printer sp ecifica tion s Printin g Appendix Print me thod Elect rophot ography by semi condu ctor las er beam scan ning Laser Waveleng th 780 nm Output 5 mW max . Reso luti on 600 dpi c lass 600 d pi clas s with CA PT 600 x 6 00 dpi 600 x 6 00 dpi with CA PT (The resoluti on ca n be enhanc ed to 2400 dp i class by using CAPT (C ol[...]

APPENDIX A - 2 Feat ures CPU MIPS T MPR495 5 (300 MHz ) Emulatio n Automati c emul ation sel ection PCL5C and P CL 6 BR-S cript3 HP-GL EPSON FX 850 IBM Pr oprinte r XL Interface Automatic i nterface selecti on amo ng IEEE 1 284 Pa rallel , 10/100 BASE- TX Etherne t, Hi-Spee d USB 2.0 Network cone ctiv ity Interfac e 10/100 Base TX Ethe met (Auto Ne[...]

A - 3 APPENDIX Electri cal and mech anical Power So urce U. S.A. a nd Canad a AC 120 V, 50/60 Hz Europ e and Aus tralia AC 220 to 2 40 V, 5 0/60 Hz Power co nsump tion Print ing (Av erage) 670 W or le ss Stand- by 200 W or less Stand- by in sleep mo de 35 W o r less Noise P rinting LW Ad = 6.6 bels o r less Stan d-by LWAd = 5.4 bel s or less Temper[...]

APPENDIX A - 4 Paper spe cifications Paper ha ndling Media specifica tions Paper input Stan dard pape r tray (T ray 1) Up to 250 sh eets o f 75 g/m 2 (20 lb) Option al lowe r tray (Tr ay 2) Up to 530 sheet s of 75 g/m 2 (20 lb) Option al leg al tray (Tray 1) Up to 250 sh eets o f 75 g/m 2 (20 lb) Paper output Face-d own p rint deliver y Up to 250 s[...]

I - 1 INDEX - button ........ .... ..... .... ....... .... .... ..... ...... .... 3-2 , 3-3 Symbols + button ......... .... ..... .... ....... .... ..... .... ....... . 3- 2 , 3-3 Numerics 120K kit ....... ...... ..... .... ..... .... ....... .... .... ..... .... 5- 16 A Accessories and suppl ies ..... ..... .... ....... .... ..... . vi Accessories[...]

I - 2 PCL printer driver ..... ....... .... .... ..... .... ....... .... .. 2-2 Power save mode ...... ..... .... ....... .... .... ..... ...... 1- 7 PRINT MENU menu ... ..... .... .... ....... .... ..... .... 3-13 Prin t qualit y . ...... ..... .... ..... ...... ..... .... .... ....... .... 2 -4 Prin ter dr ive r ..... ..... .... ..... ...... ....[...]