Brother DCP-J552DW manual

Basic User’s Guide D CP- J552D W D CP- J752D W Ver sion 0 ARL/AS A/NZ[...]

If yo u n eed t o co ntac t Cu s to mer Ser vic e Ple as e comp let e the fo llow ing in fo rma tio n for fu ture re fe re n ce : Model Nu mber: DCP- J552 DW an d DC P-J7 52 DW (Cir c le yo ur mod el num ber) Seri al N umb er : 1 Dat e of P ur c ha se : Pl ac e o f P ur ch as e : 1 The se rial n umb er is on th e back of th e un it. Reta in this Us[...]

i Us er's Guides and whe re do I find them? 1 Visit u s at h t tp://s olutions .br other.com/ . Whi ch Guid e? What 's in it? Where is it? Pr oduct Safety Guide Read thi s Guid e first. Pl ease rea d the Safe ty Instruc tions before you se t up your machine. See this G uide for trad emarks and legal li mitations. Printed / In the box Quic[...]

ii Table of Conten ts (Basic User’s Guide) 1 G enera l inf ormat ion 1 Usi n g th e docu me nt a tio n .... ... .. .. ... .. .... ... .. .. ... .... ... .. .. ... .... ... .. .. ... .... ... .. .. ... .. ..... .. .. ... . 1 Sy mb ols a nd co nve nti on s u se d i n t h e d ocu me nta tio n .... ... .. .. ... .... ... .. .. ... .... ... . 1 Access[...]

iii 3 Loa din g docu men ts 28 How t o l oad document s . ... ...... ..... ..... ...... ..... ..... ..... ...... ..... ..... ..... ...... ..... ... ....... .... 28 Usi n g the A DF (D CP -J7 52D W) ... .. .. ... .. .. ..... .. ... .. .. ..... .. ... .. .. ..... .. ... .. .. ..... .. ... .. . 28 Usi n g the s can ner g lass .. ... .. .. .. ..... .. [...]

iv B Tro ub l e sho ot i ng 54 Ident ifyi ng your probl em ......... ..... ...... ..... ..... ...... ..... ..... ..... ...... ..... ... ....... ...... ..... ... 54 Error and maintenan ce messages ........ .... ..... ..... ....... .... ..... ..... ...... ..... ..... ..... ...... . 55 Er ror a nim a tio ns d is pla y .. .. .. ..... .. .. ... .. .....[...]

v Table of Conte nts (Adv anced U ser’s G uide) The Advanced User ’s Guide expla ins the followi ng features and operat ions. You can view the Advanced User ’s Gui de on the CD-ROM. 1 Gen eral set up Memory Storag e Setti ng Da ylight Savin g T ime (MFC models) Slee p Mode Auto Po wer Off (D C P mode ls ) Touchs creen LCD 2 Secur ity feat ure[...]

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1 1 1 Using the d ocumentation 1 Thank you for buying a Bro ther machine! Reading t he docum entati on w ill help y ou make t he most o f yo ur mac hine. Symb ols a nd conv e ntions us ed i n the do c um ent ati on 1 The followi ng s ymbol s and conventions ar e used thr oughout t he documentation . General informatio n 1 Bold Bol d typeface i dent[...]

Chapter 1 2 Acces sing B rother Utilities (Windows ® 8) 1 If you are using a PC or tabl et runnin g Windo ws ® 8, you can make your selectio ns eith er by tapping th e screen or by clickin g with your mo use. After t he printe r driver is installed, ( Brothe r Utilitie s ) appears on both the Star t screen and the deskto p. a Tap or click B r oth[...]

Gener al i nfo rmation 3 1 a Tu rn on your PC. Insert t he Brothe r CD-ROM into y our CD-ROM dri ve. NOTE If the B rother scre en does not appe ar, go to Co m pu t e r or My Comp uter . (For Windows ® 8 and Windows Server ® 2012: Clic k ( Fil e Ex plor er ) on t he task bar, and then go to Computer .) Double- click the CD-ROM icon, and then doubl[...]

Chapter 1 4 Presto! P ageMan ager U ser’s G uide (DCP-J752D W) (M acint osh) NOTE Presto! PageManager must be downloaded a nd installe d before use. F or more i nformation, s e e Accessin g Br other Support (Macintosh) on page 5.  T he c omple t e P res to! PageManager User’s Gu ide can be vi ewed from t he Help secti on in the Presto! Page [...]

Gener al i nfo rmation 5 1 Acces sing Brother Support (Window s ® ) 1 You can find all the contac ts you will need, such as web s upport ( Broth er Solutio ns Center) on the C D-ROM.  Clic k Bro the r Sup po rt on the Top Me nu . The f ollowing screen will app ear:  To access our website (htt p :// ww w.b ro the r.c om / ), cli ck Br oth er [...]

Chapter 1 6 Contro l panel ov ervie w 1 Th e DCP-J 552D W and DCP -J752D W have the same 2 .7"(6 7.5 mm ) Touc hscre en LCD and To uc hpane l . 1 NOTE Most of the i llustrati ons i n this User’s Guide show the D CP -J752 DW . 1 2. 7"(67 .5 mm ) Touch scr een LC D (Li quid Crystal D isplay) This is a Touch screen LC D. You can access the[...]

Gener al i nfo rmation 7 1 2 T ouch panel : The LEDs on the Touchpanel only light up when they are av ailable fo r use.  Ba ck Pres s to go ba ck to th e previous men u level.  Hom e Pres s to ret urn to the H ome sc reen.  Ca ncel Pres s to canc el an oper ation wh en lit. 3 The WiFi light is on when WLAN Enable is set to On . 4 P o w e r[...]

Chapter 1 8 2.7 "(6 7.5 mm ) Touc hs cr een LCD 1 The T ouchscreen LCD shows t he machine’s stat us when t he machine is idle. 1 C o p y Lets you a ccess the Co py mode. 2 Scan Lets you a ccess the Scan mo de. 3 W e b Lets you c onn ect the Bro ther machin e to an Internet s ervice. For m ore informati on, see W eb Con nect Guide. 4 P h o t [...]

Gener al i nfo rmation 9 1 NOTE • Three Sho rtcut sc reens are avai lable. You can set up to 4 Shortcuts i n each Sho rtcut s creen. A total of 1 2 Shor tcuts are avai lable. • To display the other Sh ortcut s creens, press d or c . 9 W arnin g ic on The war ning ico n appears w hen ther e is an erro r or maintenan ce mes sage; press Detail to [...]

Chapter 1 10 B asi c Opera tion s 1 Press your finger on the Touch s cree n LCD to oper at e it. To di splay and acce s s all the sett ings and featur es tables and the available opti ons, press d c or a b to s crol l through them. IMPORTANT DO NOT touch the Touchscr een immediat ely after plugging in the powe r cord or t urning on the m achine. Do[...]

Gener al i nfo rmation 11 1 Shortcut Settin gs 1 You can add the copy, scan and Web Connect s ettings you us e most fr equently by setting t hem as you r Shortcuts. Later you can recall and apply th ese setti ngs quick ly and easily. You can add a maximum of 12 Shortcut s. Add ing Co py S hor tc uts 1 The followi ng s ettings can be included in a C[...]

Chapter 1 12 e Do one of the following:  If you pres sed to Media , read the inform ation on the Touchscr een, and then pres s OK to co nfi rm it . Go to step g .  If you pres sed to File , to OCR 1 , to Image or to E-mail , read the inform ation on the Touchscr een, and then pres s OK to co nfi rm it . Go to step f . 1 DCP -J75 2DW on ly f D[...]

Gener al i nfo rmation 13 1 d If in for mat i on re gard in g t he In tern et connect i on is displayed , read the inform ation and c o nfirm it by pressing OK . e Press a or b to displa y t he avai lable servic es, and then pres s the desired service. f P ress your account. If t he ac count needs a PIN, enter the PIN for the acco unt using the key[...]

Chapter 1 14 Editing Shor tcut Names 1 You can edit a Shortcut name. a Pres s ( Shortcuts ). b Pres s d or c to di splay the S hortcut y ou want t o edit. c Press and hold the Shortcut until the options appear . NOTE You c an al s o pr ess Edit/Delete , and then pres s the Shortcut you want . d Pres s Edit Shortcut Name . e To edit the name, hold d[...]

Gener al i nfo rmation 15 1 Volume Settings 1 Beep Volume 1 When the beep is on, the machine wil l m ake a soun d when you press the Touchscreen or Touchpanel, or if you make a mistake. You can choose from a range of sound volume l evels. a Press ( Settings ). b Press All Settings . c Press a or b to di spl ay General Setup . d Press General Setup [...]

16 2 Loadin g paper and other print medi a 2 NOTE To print on Photo (10  15 cm) or P hoto L (89  127 m m) paper, you must use the photo paper tray . (See Loadi ng photo paper on page 21.) Load only one si z e of paper a nd one ty pe of paper in the paper tra y at any ti me. (For more inf ormation about paper s ize, weight and thic kness, see [...]

Loading pa per 17 2 NOTE When you are us ing Lega l si z e pap er, press and ho ld the univers al guide relea s e butt on (1) as you sli de out the front of the paper tray. (Only avail able for some countr i es. ) d Fa n the stack of paper well to avoid paper jams and mi sfeeds. NOTE Always ma k e sure that the paper is not curled or wrink led. e G[...]

Chapter 2 18 f Gently adjust the paper widt h guides (1) to f it t he paper. Make sur e the paper wid th guides lightly touch t he sides o f the paper. g Close the output paper tray c o ver. h Slowly push the paper tray complet ely into t he machine. i While holdin g the paper tray in plac e, pull out the paper suppor t (1) unt il it locks into pla[...]

Loading pa per 19 2 Load ing enve lope s 2 Abou t en velop es 2  Use envelopes t hat weigh between 8 0 to 95 gsm .  Some envelopes need margin setting s to be set in the applicat ion. Make sure you do a test print first before print ing multipl e envel opes. IMPORTANT DO NOT use the followi ng types of envel opes, as they will not feed correc[...]

Chapter 2 20 b Put env elopes in the paper tray with t he address s ide down. If the envelope f laps are on the long edge, load t he envelop es in the tr ay with the fl ap on the left, as shown in t he illust ration. Gently press an d slide t he paper width guides (1) and paper length guid e (2) to fit the size of the envelopes. If you ha ve p robl[...]

Loading pa per 21 2 Loa ding p hoto pa per 2 Use the photo p aper tray w hich has be en assembled on th e top of the output paper t ray cover, t o print on Photo (10  1 5 cm) or Photo L (89  127 mm) size paper. When you u s e the photo paper tray, you do not have to remove the paper from the tray beneath it . (For the ma ximum number of photo[...]

Chapter 2 22 d When you have fini s hed pr inting ph otos, return the phot o paper tr ay to the Normal printing pos ition. Squeeze the bl ue photo paper t ray release b utton (1) using you r ri ght index finger and thumb and pull the phot o paper tray back until it locks into place ( 2). IMPORTANT If you do not return t he phot o paper t ray to the[...]

Loading pa per 23 2 Un pri nt ab le a rea 2 The printable area depends on the settings in the appli cation you are using. The figures show the unprintable areas on cut- sheet paper and envelop es. The mac hine can print in t he shaded areas of cut-shee t paper when the Borderl ess print feature is ava ilable and turned on. (See Sof tware and Networ[...]

Chapter 2 24 Paper settings 2 Pa pe r Ty pe 2 To get the best print quality, s et the m achine for the t y pe of paper you are using . a Pres s ( Settings ). b Pres s . c Pres s a or b to display Plain Paper , Inkjet Paper , Brother BP71 , Other Glossy or Transparency , and th en press t h e option you want to set. d Pres s . NOTE The mac hine ejec[...]

Loading pa per 25 2 Re co mme nded pr int me dia 2 To get the best print qua lity, we suggest using the Br ot her paper i n the tabl e. If Brother paper is not availab l e in your country, we recomm end testing various papers b efore purchas ing lar ge quantit ies. We rec omm end us ing “ 3M Transpa r enc y Film” when you print on transparenc i[...]

Chapter 2 26 Choosing t he right print med ia 2 Paper t yp e and s iz e for ea ch oper at ion 2 1 Onl y avai labl e for so me co untr ie s. Pa per Ty pe Paper Size Us age Copy Ph oto Ca pture Printer Cut-Sheet A4 210  297 mm ( 8.3  11.7 in.) Y es Yes Yes Letter 215.9  2 79.4 mm (8 1/2  11 in.) Yes Yes Y es Legal 1 215.9  3 55.6 mm (8[...]

Loading pa per 27 2 P ap er we ig ht , thic kn es s a nd cap ac i ty 2 1 Up t o 10 0 she et s of 80 gsm p ap er. 2 For Photo (10  15 cm ) pa pe r or Ph oto L (8 9  127 m m ) pape r, use t he pho to pape r tr ay. (See Loadi ng ph oto pa pe r on pa ge 2 1. ) 3 BP7 1 (2 60 gsm) pa per is es peci ally des ig ned f or B rot he r ink jet m ach ines[...]

28 3 How t o l oa d documents 3 You can mak e copies, or scan from the ADF (au t omatic d ocument f eeder ) and fr om the scann er glass. Usin g the ADF (DCP-J 752DW) 3 The ADF can hol d up to 20 pages and fee ds eac h sheet indivi dually. Use pa per that i s with in the sizes a nd weight s shown in the tabl e. Always f an th e edges of the pages b[...]

Loadi ng documen ts 29 3 IMPORTANT DO NO T leav e thic k document s on t he scanner gl ass. If you do t his, the ADF may ja m. e A f ter us ing t he ADF, close the ADF Document Support. Push down on the upper-l eft portion of the A DF Document Support to c lose i t c ompletely. Us ing the scann er glas s 3 You can use the scanner glass to copy or s[...]

Chapter 3 30 U nscan nable ar ea 3 The sc annable are a depends on the set t ings in the appl ication you are using. The figur es sho w the unsc annable area s . Usa ge Docum en t Siz e Top ( 1) Bott om (3) Le ft (2) Right (4) Copy All pape r siz e s 3m m 3m m Scan 1 mm 1 mm 1 3 24[...]

31 4 4 How to c opy 4 The followi ng s teps show the basic copy operation. a Do one of the following to load your document :  (DCP-J75 2DW) Pl ace the document face d own in the ADF. (See Usin g the ADF (DCP-J 752DW) on pa ge 28.)  Pl ace the doc ument face dow n on the sc anner glass. (See Using the scanner gl ass on pa ge 29.) b Press ( Cop[...]

Chapter 4 32 Copy options 4 You can change th e foll owing copy sett ings. Press Copy , a nd then pr ess Options . Press a or b t o scroll th rough the copy settings. When t he setting you want is di s p layed, press it and choos e y our optio n. When you have fini shed c ha nging options, press OK . (Ba sic User ’s Gu ide) For inform ation about[...]

33 5 5 PhotoCapture Cente r™ o peration s (PHOTO mode ) 5 NOTE USB Flash driv es are not supported by the DCP-J552DW . Even if y our ma c hine is no t connec t ed to your computer, you can print p hotos direct ly from digital cam era media or a USB Flash dr ive. (Se e P rint Images on page 36.) You can scan documents and sav e them directl y to a[...]

Chapter 5 34 Getting star ted 5 a Open the media slot cov er. b Firml y put a memory card or USB Flash drive into the correct slot . 1 USB Flash drive (DCP-J752DW) IMPORTANT The USB direct int erface support s only a USB Flash drive, a PictBridge -compatib le c amera, or a digital camera t hat uses the USB mas s storage as standard. Any ot her USB [...]

Prin ting photos fr om a m emory car d or USB Flash dri ve 35 5 IMPORTANT • DO NOT insert a Memory Stick Duo™ int o the lower SD slot, this ma y cause damage to the machin e. • DO NO T ins ert more than on e medi a card in the machin e at t he s ame time. Do ing thi s may cause damage to the machine. • DO NOT un plug the power cord or remov[...]

Chapter 5 36 Print Ima ges 5 View Photos 5 You can prev iew your photo s on the Touchs creen before you prin t them. If your photo s are large fi les t here may be a delay before eac h photo is di splayed. a Open the media slot cov er. b Put the memory car d or USB Flash drive in the correct slot. c Pres s Photo . d Pres s d or c to display View Ph[...]

Prin ting photos fr om a m emory car d or USB Flash dri ve 37 5 PhotoCapture Cente r™ pri nt settings 5 You can temporar ily change t he print s ettings for th e ne xt p rin t. The machine ret urns to its default settings after 1 minute. NOTE You can save the pri nt settin gs you use most of ten by settin g them as the default. (See A dva nced Us[...]

Chapter 5 38 g Choose t he s ettings f or Scan Type , Resolution , File Type , Scan Size , Scan Long Paper 1 , File Name a nd Remove Background Colour as required . 1 DCP -J75 2DW on ly NOTE • I f you chose colou r in the scan type setting , you cannot choos e the file typ e TIFF . • I f you chose mono c hro me in t he s can type setting , you [...]

39 6 6 Prin ting a document 6 The machi ne can re c eiv e and print dat a from your com puter. To print from a comput er, you must instal l t he printer driver. (For m ore in formation, s ee Sof tware and Network User’s G uide.) a I nstall the B rother print er driver fr om the CD-ROM. (See Q uick Setup Guid e.) b Fro m your appl ication, c hoose[...]

40 7 Before scanni ng 7 To use the mach ine as a scanner, ins tall a scanner driver . If the machin e is on a network, con f igur e it wit h a TCP/I P addr ess.  I nstall the scanne r drivers from the CD- ROM. (See Quick Setu p Guide: Install M FL-Pro Suit e .)  Configure t he machine w ith a T CP/IP address i f network scanning does not work[...]

How to s can to a comp uter 41 7 Scanni ng a d ocum ent as a PDF file u sing ControlCenter4 (W indows ® ) 7 (For detailed inf ormation, see Soft ware and Networ k User’s Guide. ) NOTE • The sc reens on your P C may var y dependi ng on your model. • This sect ion is based on using the Adv anced Mode of Contr olCenter4. ControlCent er4 is a so[...]

Chapter 7 42 e Set the scanni ng c onfig urat i on. Click Conf ig ura tio n , and then select Button s ettings , Scan and Fi le . The conf iguration dialog box appears. You can cha nge the default set tings. 1 Ch oose PDF (* .pdf) from the Fi le T ype drop-down list. 2 Y ou can ent e r the file na m e you want to use for t he document . 3 Y ou can [...]

How to s can to a comp uter 43 7 g Cli ck File . h Press Scan . The mac hine star t s t he s canni ng process. T he folder where t he scanned data is saved will open aut omatically .[...]

Chapter 7 44 Ho w to change the machine’s SCAN mode setting s for PDF scan ning 7 You can change y our machine’s Scan mode setting s using Con trolCente r 4. (Wind ows ® ) a (Windows ® XP, W ind ows Vista ® and Windows ® 7) Open Con trolCenter 4 by click ing ( Start )/ Al l Pro g rams / Br o t he r / DCP-XXXX (where XXXX i s your m odel nam[...]

How to s can to a comp uter 45 7 e Choo se the Fi le tab. You can change t he default settings. 1 Choos e PDF (*. p df) f rom the File Type drop-do wn lis t . 2 You can enter the file nam e you want to us e for the document. 3 You can save the file t o the default fol der, or choose your preferr ed folder by click ing the ( Browse ) button. 4 You c[...]

Chapter 7 46 Ho w to sca n a do cu m en t as a PDF fil e usi ng the Tou ch sc reen 7 a Load your docum ent. (See How t o load documents on page 28. ) b Pres s ( Scan ). c Pres s d or c to display to File . d Pres s to File . e If the machine is co nnected to a network, press the PC Name. Do one of the following:  If you want to use the default s[...]

47 A A Replac ing the ink cartridges A Your mac hine is equipped with an in k dot counter. The ink dot counter monit ors the level of ink in each of the four c artridges. When the machine de tects an ink ca rtridg e is running out of ink, the machine will displ ay a message. NOTE For exampl e, when one of the ink cart r idges is near ly empty, t h [...]

48 b Press the l ock release l ever as shown t o release the cart ridge ind icated on t he Touchscreen . Remove the car t rid ge fro m the mach ine . c Open the new ink cartr idge bag for the colour indi c ated on th e Touchscreen, and then take out the ink cartridge. d Turn th e green rel ease lev er on the orange prot ect ive packing ( 1) counter[...]

Routine maintenan ce 49 A e E ach c olour has its own cor rect position. Inser t the ink car t ridg e in t he directi on of the a r ro w on the l abel. f Ge ntly push th e back of th e ink cart ridge marked “ P USH” until t he cartridge lev er lift s, and t hen close the ink cartridge cover. g Th e m ach ine will automati cally reset t he ink d[...]

50 Cleani ng and chec king the machi ne A C leani ng the scan ne r gla ss A a Unplug the mach ine f rom the electrical sock et. b Lift the docu m ent cover (1). Clean the scanner glas s (2) and the white plastic (3 ) with a soft lint-fr ee cloth moiste ned wit h a non-flam mable glass cleaner. c (DCP-J75 2DW ) In the ADF unit, clean the white bar ([...]

Routine maintenan ce 51 A Clea ning the print head A To maintain good print quality, the machine will automat ically clean th e pri nt head when needed. You can start the cleaning pr ocess manually if there is a print quali t y problem . Clean the print head if you get a horizont al line in the text or graphics, or blan k text on your print ed page[...]

52 f The T ouchscreen a s ks you i f th e print quality is OK. Do one of the following:  If all line s are clea r and vi s ible, press Yes to finish t he Print Qual it y check and go to st ep j .  If you can se e missing short lines as show n below, pr ess No . g The T ouchscreen a s ks you i f th e print quality is O K for black and then the[...]

Routine maintenan ce 53 A d Press OK . The mac hine star t s printing t he Align m ent Check Shee t . e Fo r the “A” pat tern, press a or b to displ ay the num ber of the test print t hat has the leas t visible ver t ic al s tripes (1-9), and then press it . Press OK . Repeat th is step for the B, C and D patte r ns. In t he example number 6 is[...]

54 B Identifying y our problem B Firs t, c heck th e fo llo wi ng.  T he ma chine's power cord i s connecte d correctly an d t he machine' s power swit ch is turned on .  All of the pr otective par ts have been remov ed.  Paper is i nserted corr ectly in the paper tray.  T he inte r face cables are securely connect ed to the m[...]

Troubleshooti ng 55 B Error and ma intena nce mes sag es B As with any sophi s ticat ed office prod uct, errors may occur and consumable items may need to be replaced. If this happens, your machine ide nt ifie s the error or requir ed routine maintenanc e and shows t he appropria te message. The most common er ror and main tenance m essages are sho[...]

56 Cannot Detect Ink Volume If you a re using non Broth er Original ink, the ma chine m ay not dete ct the ink v o lu m e. Replace the c artridge with a B rother Original ink cartridge. If the err or message rem ains, con tact Brothe r customer ser vice or your local Brother dea ler. Cannot Print Replace ink. One or more of th e ink cartridges have[...]

Troubleshooti ng 57 B Ink Absorber Full The ink a bsorber box or flushing b ox is full. T hese componen ts are periodic mainten anc e items that m ay require r eplacement aft er a p eriod of time to ensure optimum performanc e from y our Brothe r machine. Because these compo nents are per iodic maintena nce items, the replace ment is not co vered u[...]

58 Media Error The memor y card i s either corrupted, incorrec tly formatted , or th ere is a problem wi th th e memory c ard. Remove th e memo ry card from th e media drive (slot) of the machine and format it correctly. Put the car d firmly int o the slot agai n to make sure it is in the c orrect position. If the error re mains, che ck the media d[...]

Troubleshooti ng 59 B No Paper Fed The mac hine is out of paper or paper is not co rrectly loaded i n the paper tray. Do one o f the fol lowing:  Refill the pape r in the paper tray, and then pr ess OK on the Touchscre en.  Remove and r eload the p aper, then press OK on th e Touch screen. (S ee Load ing paper and other print me dia on page 1[...]

60 Paper Jam [Front] The pape r is jam med in the m achin e. Remove the jammed p aper by following the s teps in Printer jam o r paper jam on page 64. Make sure th e paper l ength guid e is set to the cor rect pap er size. DO NOT extend the paper tray when you load A5 or smaller size pap er. (The extendable tray is onl y available for some cou ntri[...]

Troubleshooti ng 61 B Paper Jam [Rear] Th e paper i s jammed i n the mach ine. Remove the jam med paper b y followi ng the s teps in Print er jam or paper jam on page 64. M ake sure the paper le ngth guide is set to the correc t pape r size. DO NOT extend the paper tr ay whe n you load A5 or smaller size pape r. (Th e extendable tray is only avai l[...]

62 Wrong Paper The Paper Size setting does not match th e size of p aper in t he tray. Or , you d id not set the p aper guides i n the tray to the i ndicators for the paper size you a re using. 1 Check tha t the pa per size yo u choose matc hes the size of paper in the tray . (S e e Paper S ize o n page 24.) 2 Make sur e you loaded the pape r in a [...]

Troubleshooti ng 63 B Er ror ani ma tio ns di spla y B Error animat ions displa y ste p-by-step instruct ions when pape r gets jammed. You can read the steps at your own pace by pressing c to see the next st ep and d to go back a step. Do cum en t jam (DC P- J 75 2DW ) B Documents can jam in the ADF u nit if they are not inser t ed or fed correctl [...]

64 Rem ovin g sm all docum en ts jamme d in th e AD F B a Lift the docu m ent cover . b Insert a piec e of stiff paper , such as cardst ock, into the ADF to p ush any small paper s c raps thr ough. 1 document c over c Close the docume nt cover. d Pres s . Printer jam or pa per ja m B Loc at e and remove the jammed paper by foll owing these steps. a[...]

Troubleshooti ng 65 B e Lif t the Ja m Clear F lap, and re m ove t he jammed paper. f Make sure you lo ok caref ully inside t he machine above and bel ow the Jam Clear Flap for any pieces of paper. With the tray r emoved, do o ne of the follow ing:  If the Touchscreen shows Paper Jam [Front] , go to step j .  If the Touchscreen shows Paper Ja[...]

66 j Place bot h hands under the plastic tabs on both sides of the mach ine to lift the scanner c over (1) i nt o the open positio n. Move t he print he ad (if necessary) to take out any pap er remain ing in t his area. M ake sure t hat jammed paper is not left in t he c or ners of the machi ne ( 2) and (3). IMPORTANT • D O NOT touch the encoder [...]

Troubleshooti ng 67 B l P ut the paper tray firmly back i n the machine. m Lif t the sca nner cover (1) to release the lock. Gently push the scann er cover support down (2) and clo se the scanner cover (3 ) using both hands. CAUTIO N Be careful not to pinc h you r fingers when the scanner cove r closes. n While holdi ng the paper tra y in place, pu[...]

68 c Pull the two green lev ers inside th e machin e toward s yo u to remove t he jammed paper. d Place bot h hands under the plastic tabs on both sides of the mach ine to lift the scanner co v er into the open position. e Prepare o ne sheet of thic k A4 or letter sized paper, s uch as glossy pape r, and insert it deep into t he machine as s hown i[...]

Troubleshooti ng 69 B f I f the thick pape r is pushin g any ja mmed paper out, rem ove the jammed paper. IMPORTANT DO NOT touch the encoder s trip (1) . Doing this m ay cause damage to the machin e. g P ull the thick paper out of the machine. h Lift the scanner cover (1) to re lease the lock. G e ntly push the scanne r cover support down (2) and c[...]

70 If you ar e h aving difficulty w ith your machin e B NOTE • F or technic al help, you must c ontact Br other cust omer supp ort. • I f you think th ere is a problem wit h your machine, c heck the foll owing chart and follo w the troubles hooting t ips. You can correct most prob lems by yourself . • I f y ou ne ed addit ional help, the Brot[...]

Troubleshooti ng 71 B No p rintout. (c onti nued ) The d ocument will not pri n t if the old , unprinte d dat a r e mains i n the pr inter d ri ver spool e r. Ope n th e print er ic on , and th en del ete all the data. Your pri nter icon ca n be fo un d in th e fol low ing w a y: (Win d ows ® XP and W i ndows Serv er ® 2003 ) Clic k Start / P rin[...]

72 Pri nt Quality Diffi culties Dif ficulty Sugg est ion s Po or pr i nt qu alit y. Ch eck t he pr int qu ali ty. ( See Chec king th e pri nt qu alit y o n pa ge 51 .) Make sure th a t th e Media Type set tin g in the p rin ter dr iver or t he Pap er Ty pe set ting in th e mach in e’ s menu mat ches the type of pap er you are us ing . (See Pape r[...]

Troubleshooti ng 73 B P rint ing ap pear s dirt y or in k se ems to r un . Mak e su re yo u are usi ng th e rec om m en ded t ype s of pa pe r. (S ee Accep t able pap er and oth er pri nt media on pa ge 24 .) D on 't ha nd le th e pape r unti l the ink is dry. Make sure the print s ide i s face down in th e paper tray. Ma ke s ure y ou a re us[...]

74 Machin e feeds mul tiple p a ges. Do the followi n g: (See Loadi ng pa pe r a nd othe r p r int me di a on pa ge 16 .)  Ma ke s ure the pape r i s loa ded corr ect ly i n th e pa per t ray .  Re mov e al l t he pape r fr om t he t ray and fan the st ack of p aper we ll, then put it back in th e tra y .  Mak e su re yo u do not p ush the[...]

Troubleshooti ng 75 B Scan ning Diffi cultie s Diffic u lty S ugges tions TW AIN or W IA er ro r s ap pear whe n star ting to scan. (W indows ® ) Mak e su re the B rot h er TW AIN or W IA dri ve r is ch ose n as th e p rima ry so urce in your sca nnin g ap pli cati on . ( DCP-J 752DW ) F or examp le , in N uan ce™ Pap er Port ™ 12S E, c lic k [...]

76 Netwo r k Dif fic ul tie s Dif ficulty Sugg est ion s Ca nnot pri nt ove r the net work. Make sure tha t you r mac hi ne is powe red on and i s on lin e and in the Re ady m o de. Pr int a Netw ork Co nfi gurat ion Re por t (S ee Advan ced User’ s G uide : R e ports .) an d chec k the c u rrent Network setti ngs printe d in this li st. If you a[...]

Troubleshooti ng 77 B Mac hine I nformatio n B Ch ec king the se ria l n umb er B You can see the mac hine’s serial number on the Touchscre en. a Press ( Settings ). b Press All Settings . c Press a or b to di sp lay Machine Info . d Press Machine Info . e Press Serial No . Your machi ne’s serial number will appear on the T ouchscreen. f Press [...]

78 C Using the Settin gs tables C Your mac hine’s Touchscr een LCD is easy to set up and o perate. A ll y ou ha v e to d o is pre s s the setting s and options you want to set as they are display ed on the s creen. We have creat ed step-b y -step Sett ings Table s so you can see at-a-gl ance all the ava ilable choi ces for ea c h s etting a nd fe[...]

Settings and featur es tabl es 79 C Settings table s C The Sett ings tables will help y ou under s tand the sett ings selecti ons that ar e f ound in t he machine' s menu. The fa c tory s ett ings are show n in Bold with an asteri s k. ( S ettings ) C Level1 L evel2 L evel3 Options Descrip tions Page Ink (See (Ink ) on pa ge 97 .) Wi-Fi TCP/IP[...]

80 All Settin gs C All Setti ngs — — For more inf orm at ion, se e All Setti ngs in th e fo llow ing t a ble. Con figu res t h e det aile d setti ngs. — Level1 L evel2 L e vel3 Options Descript ions Page General S etup I nk Test Print Print Q ualit y Alignme nt Lets you che ck the pri nt qua li ty or al ig nment. 51 52 Cleaning Bl ack Colour [...]

Settings and featur es tabl es 81 C General Se tup (Co nti nued ) LCD Set tings Backlight Light * Med Dark You ca n a djust the brig htn es s of th e T ou chs cr ee n bac kli ght. 15 Dim Timer Off 10S ecs 20S ecs 30S ecs * You c an se t how lo ng the T ou chs cr ee n bac kli ght stays on a fte r the la st fing er pre ss. See . Keyboar d Setting s ?[...]

82 Level1 Level2 Level3 Level4 Options Descripti ons Page Network WLAN TCP/IP BOO T Met hod A uto * Static RARP BOOTP DHCP Ch oose s th e BOOT method tha t best su its your ne eds. See . IP Addre ss [000-2 55]. [000-255]. [000-255]. [000-255] Enter th e IP addr e ss. Subnet M ask [000-255]. [000-255]. [000-255]. [000-255] Enter th e Subnet ma sk. G[...]

Settings and featur es tabl es 83 C Network (Co nti nued ) WLAN (Co nti nued ) W LAN Assi stant — — Yo u c an co nfi gure yo ur wire less ne t work sett ing s u sing the Bro t he r CD- ROM. See . Set up W izard — — Y ou ca n manu all y co nfi gure yo ur pri nt serv er for a wire less ne t work. WPS/AOSS — — Yo u c an e as ily co nfi gur[...]

84 All Settin gs (con ti nued ) C Network (C onti nued ) WLAN En able —— Of f * On Let s you us e the wire less n etw ork conn ect ion . See . Ne twork Reset —— Yes No Re stor es al l net wor k setti ng s back to the facto r y defa ult . Level1 L evel2 L e vel3 Options Descript ions Page Print Rep orts U ser S etting s — — Pri nts these[...]

Settings and featur es tabl es 85 C F eatures tables C Copy C Level1 L evel2 L evel3 Options Descrip tions Page Options Qu ality — Fas t Normal * Best Choo se th e Cop y r esolution fo r the next copy. See . Paper T ype — Pla in Pa per * Inkjet P aper Brother BP71 Other Gl ossy Transpar ency Choo se the pa pe r ty pe t hat ma tche s the pa per [...]

86 Options (C onti nued ) Densit y — Adj usts the de nsit y of copi es. See . Stack/ Sort — Stack * Sort Yo u can ch oose to sta ck or so rt mu lti ple co pies . Page L ayout — Off(1in 1) * 2in1 (Port rait ) 2i n1(Landscape) 2in1(ID ) 4i n1(Portrait) 4i n1(Landscape) Poster( 2x1) Poster( 2x2) Poster( 3x3) You can make N in 1, 2 in 1 ID , or P[...]

Settings and featur es tabl es 87 C Scan C Level1 L evel2 L evel3 Options Descrip tions Page to OCR (DCP-J752DW) (Ava ilable af ter Presto ! Page M ana ge r is downlo aded for Ma cint osh u ser s. Se e Accessi ng B rother Supp ort (M a ci ntos h) on pa ge 5. ) PC Sele ct Optio ns (For more info rmation, s ee the Opti ons on pa ge 88.) C onfig ure t[...]

88 Options C (for to OCR ) (DCP-J752D W) Leve l1 Leve l2 Opti on s De script ions P age Options Set with Touch Panel Off(Set w ith Computer) * On If y ou wa nt to use the Tou chs cr een t o ch ange th e ma chin e’ s setti ng s, cho ose On . Se e . The se tti ngs bel ow wil l appe ar whe n On is s e le ct e d in Set with Touch Panel . Scan Type Co[...]

Settings and featur es tabl es 89 C Options C (for to File , to Image or to E-mail ) Leve l 1 Leve l 2 Opt io ns D es cri p tions Pa ge Options Set with T ouch Panel Off(Set wi th Computer) * On If you want to use th e Touc hs cr een t o ch an ge th e ma chin e’ s sett ing s, cho ose On . See . The s ettings b elow will appear whe n On is sele ct[...]

90 Options C (for to Media ) Leve l1 Leve l2 Opti on s De script ions P age Options Scan Type Colour * Black and Whit e Yo u ca n choo se t he scan t ype for yo ur do cu men t. 37 Resolutio n 100 dpi 200 dpi * 300 dpi 600 dpi Auto Yo u ca n choo se t he scan res olut ion for yo ur d ocu me nt. File Type (If yo u ch oose th e Col ou r op tion in th [...]

Settings and featur es tabl es 91 C Phot o C Level1 L evel2 L evel3 Options Descrip tio ns Page Index Prin t Print I ndex Sheet Prin t S et ti ng s For more info rmation, s ee the Pr int Se ttings on pa ge 94. Y ou can pr int a thum bnai l page. See . Print P hotos Prin t S et ti ng s For more info rmation, s ee the Pr int Se ttings on pa ge 92. Yo[...]

92 Print Se ttings C (for View Photos , Print Photos or Slide Show ) Opt ion1 Optio n2 Opt ion3 Opti on4 De scri pt ions Pag e Print Qua lity (N ot ava ila bl e for DPOF pr inting. ) Normal Photo * — — Choo se t he pr int qual it y. See . Paper Typ e P lain Paper Inkjet Paper Brothe r BP71 Other Glossy * — — Choo se t he pa per t ype. Paper[...]

Settings and featur es tabl es 93 C Colo ur Enha nc e Co lour Enha nce (Opt ions ) On Off * White Bala nce A djus ts th e hu e of t he whi te area s. See . Sharpness Enha nc es the det ail of th e i mage. Colo ur Dens it y Adju sts the to ta l a mou nt of col ou r in th e im ag e. Cropping On * Off — — Cro ps the im ag e aro un d the margin to [...]

94 Print Se ttings C (for Print Index Sheet ) Print Se ttings C (for ID Photo Print ) Level1 L evel2 L e vel3 Options Descript io ns Page Paper Typ e Plain Paper * Inkjet Paper Brothe r BP71 Other Glossy — — Choo se t he pa per t ype. See . Paper Siz e L etter A4 * — — Cho ose the p ap er size. See A d van ced U se r’s Guid e. The def aul[...]

Settings and featur es tabl es 95 C Web C ( S hortcuts ) C Leve l 1 Le ve l2 Le vel 3 O pti on s Des cr ip tio ns P ag e Web Ap ps — — Le ts yo u co nn ect t he Br othe r m ach i ne t o an Inte rnet servi c e. Web ser vic es ma y ha ve been a dd ed an d/o r se rvic e nam e s may hav e been chan ge d by the pr o vide r sinc e thi s do cu men t w[...]

96 Add Short cut (C onti nued ) Scan to File PC Select You ca n sca n a monochrome or a c olour d ocum ent in to your com put er. 11 to OCR (DC P -J75 2DW) PC Sele ct You ca n have you r tex t docu m ent co nver ted to a n edi table te xt file . to Image PC Select Y ou c an s can a co lour pict ure int o yo ur gr ap hics appl ic ati on. to Media ( [...]

Settings and featur es tabl es 97 C ( Ink ) C (Wi -F i S etu p ) C NOTE After t he W i-Fi ® is set up, you cannot change t he settings from you r Home s creen. Change a ny setti ngs for t he Wi-Fi connection in the S ettings sc reen. Level1 L evel2 L evel3 Options Descrip tions Page ( Ink ) Test Pr int — Pri nt Qu ality Alignmen t L et s you ch [...]

98 Whe n us i ng me mo ry ca rd s o r a US B Fla sh dr iv e in t he co rr ect sl ot C NOTE USB F lash drives are not supported by the DCP -J552D W. Level1 L evel2 L e vel3 Options Descript io ns Page Photo (See Photo on page 9 1.) Scan to M edia (S ee to Media on pa ge 8 7.) Web (Se e We b on pa ge 9 5.) DPOF — — — D ispl ays the D P OF set t[...]

Settings and featur es tabl es 99 C Entering Te xt C When you need to enter text i nto the machine the keyboar d will appear on the Touchscreen. Press to cycle between lett ers , num bers and specia l characters . NOTE • To chan ge betwe en lowercase o r upper c ase, press . • You can change the key board setting of the Touch screen. (For mo re[...]

100 D Ge ner al D NOTE This c hapter provid es a s ummary of the machines’ specificati ons. For ad ditional spec ifications visit http://w ww. bro t her.c om/ . 1 Me as ured di agon al ly . 2 Me as ured whe n th e ma ch ine i s con ne cted to th e US B int erfa ce. Pow e r cons ump t ion va rie s sl ight ly de pen din g on the usa ge en vir onm e[...]

Specific a ti o ns 101 D 1 No ise de pend s on print ing co nditi ons. Dimen si ons (DCP-J 552DW) (DCP-J752DW) Wei gh t (DCP-J 552DW) 7.8 kg (DCP-J 752DW) 9.0 kg Nois e Level Sound Pre ssu re Operat ing: 50 dB(A) (Maxi mum) 1 Tem p erat ure Operat ing: Best Print Quality: 10 to 35  C 20 to 33  C Humi d ity Operat ing: Best Print Quality: 20 t[...]

102 Print me dia D 1 For glo ssy pa per or t ransp aren cies , re move pri nted page s fr om t he o ut put p aper tray im m edi at ely a fte r t hey exit the ma ch ine t o avoi d smu dg ing . 2 Use on ly tran sp aren cy pap er rec om me nd ed fo r in kjet pr int ing. 3 See Pa per type a nd siz e for ea ch ope rat ion o n pa ge 26 . 4 Onl y avai lab[...]

Specific a ti o ns 103 D Copy D 1 Wh en cop yi ng on A4 size pape r . Co lour /Monoc hrome Yes/Y es Copy W id t h 204 mm 1 Mul tip le C op ies Stac k s/Sor ts up to 99 pages Enlarg e/Reduce 25% t o 400% ( in i ncrements of 1%) Resol u tion Print s up to 1200  2400 dpi 2-sid ed Ye s  Paper type: Plain pape r  Paper size : A4 , Let ter, A5[...]

104 PhotoCapture Center™ D 1 Mem or y ca rds, adap ter s an d US B Flas h dr i ve a re not i ncl ude d. 2 USB 2. 0 Stan dard US B M a ss St ora ge s tan dard up to 6 4 GB Su ppor t f or mat: FAT12 /FAT1 6/FA T32/ exFAT 3 Pr ogr ess ive JP EG for mat is not su pp ort ed. 4 Motion JPEG on ly 5 See Pa per type a nd siz e for ea ch ope rat ion o n pa[...]

Specific a ti o ns 105 D PictBridge (DCP-J752DW) D Co mpati bil ity Support s t he Camera & I maging Pr oducts Ass ociation PictBridge standar d CI PA DC-001. Visit http: //www.cipa. jp/pict bridge/ for mo re informatio n. Inter face USB direct inte r face[...]

106 Scann er D 1 Wind ows ® XP i n thi s Us er’s Gu ide in clud es Wi ndows ® XP Home Edi tion, Windo ws ® XP Pr ofes sion al, an d Wind ows ® XP Pr o f e ss ional x64 Edit ion. 2 Maximum 1 200  1200 dpi scan ning when u sin g th e WI A Dri ver for W i ndows ® XP, Wind ow s V i sta ® , Wi nd ows ® 7 and Wind ows ® 8 ( resol ut ion u p [...]

Specific a ti o ns 107 D Printer D 1 Wh en th e B ord erl ess featur e is set to O n. 2 See Pa per ty pe an d si ze f or e ach op er ation on pa ge 2 6. 3 Whe n pri nti ng on A4 s ize pape r. 4 For det ailed spec ification s vi sit http ://www.br other. com/ . Resol u tion Up t o 1200  6000 dpi Printing Wi dth 3 204 mm [ 210 mm (borderless) 1 ] [...]

108 Interfac es D 1 You r m a chine ha s a Hi -Sp ee d US B 2. 0 inte rface . The m ach ine can also be co nn ec ted to a c om put e r that h as a US B 1. 1 int erf ace. 2 Thi rd pa r ty US B po r ts ar e not sup po rted. USB 12 A USB 2.0 inte rface cable that is no longer tha n 2 m. Wireless LA N IEEE 802.11b/g/ n (Infra s tructu re/Ad-hoc Mode)[...]

Specific a ti o ns 109 D Network D NOTE For more inf ormati on about the Netwo r k specif ications, see Softwar e and Net wor k User’s Guide. You can conn ect your machine to a network for Network Print ing, Network S canning, and a ccess photos f rom PhotoCapt ure Cent er™ 1 . Als o includ ed is Brot her BRAdmin Light 2 N etwo r k Management s[...]

110 Computer requireme nts D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Co mput er P l at fo rm & Ope rating Sy stem Versio n PC Int erface Processo r Hard D isk Space t o install USB 2 Wireless 802.11b/g /n For Driv ers For Ap pli cation s (including Dr i v er s) Windows ® Opera ting Syst e m Windows ® XP Home 13 Windows ® XP Profes[...]

Specific a ti o ns 111 D Consuma ble i tems D Replaceme n t C onsumable s Black, Y ellow, Cyan an d Magenta - Approxi m ately 300 pages 1 Black, Y ellow, Cyan an d Magenta - Approxi m ately 600 pages 1 1 Approx . cartridge y ield is d eclare d in ac c ordance with ISO/IE C 2 47 1 1. For more informat ion about the replacemen t consumables , visi t [...]

Index 112 E A ADF ( automatic d ocument fe eder) .... ... .. .. 2 8 Appl e Macintosh See Softwar e and Network User’s Guide. B Brot her Crea t iveC ent er ... ... .. .. ... .. ..... .. .. ... .. ..... .. .. .. 5 C Cleani ng pri nt head .. .. ... .. ..... .. .. ... .. .. ..... .. ... .. .. ..... .. 5 1 scanne r ..... .. ... .. ..... .. .. ... .. .[...]

113 E N Network Pri n tin g See Software a nd Network User’ s Gui de. Scanning See Software a nd Network User’ s Gui de. Nuance™ Pape rPort™ 12SE See Sof t ware and Networ k U s er’s Guide. Also see Help in the Paper Port™ 12SE application . P Paper .. ... .. .. ... .. ..... .. .. ... .. ..... .. .. ... .. .... 2 4 , 102 cap aci ty . ..[...]

114 U Uns c annable area . ... .... ... .. .. ... .... ... .. .. ... .... 30 V Vo l ume, s ettin g beeper ..... .. .. ... .. .. ..... .. ... .. .. ..... .. ... .. .. ..... .. 1 5 W Web Shor t cuts .. .... ... .. .. ... .... ... .. .. ... .. .. 11 , 12 Windo ws ® See Softwar e and Network User’s Guide. Wirele ss Network See Quic k Setup Guide and[...]

For A ustr ali a On ly: Supp ort – For techni cal support of your B rother Product ot her than what you can resolv e through the User 's Guide, pleas e visit our W eb S ite or S olutions Web Site (see below) t o find a n answe r to FAQs/Tro ubleshooting, locat ing Drivers & Software. Alterna t ivel y, pleas e contact th e Product Su ppor[...]

www.brothe rearth.com Visi t us on t h e Wo rld Wide We b http ://www .broth er.com/ These machines are appro ved for use in the coun try of purchase only . Local Brother companies or their dealer s wi ll only support machin es purchased in their own co untries.[...]