Brother MFC-8660DN manual

USER’S GU IDE MFC-8460N MFC-8660DN MFC-8860DN MFC-8870DW Versi on B[...]

If yo u need to c all Custo mer S ervice Ple ase com plete the fol lowin g inform ation for futu re refere nce: Model Number: MFC-8460N, MFC- 8660DN, MFC-8860DN and MFC-8 870DW (Circl e your model number) Ser ial N umb er: 1 Da te of P u rch a se : P lac e o f P urc h as e: 1 The seria l nu mber is on t he back of t he unit . Retain this Use r’s [...]

i Brother numbers IMPORTANT For t echnical help, y ou must call th e country wh ere you bou ght t he machine. Cal ls m ust be made fr om w i thin that country. Re gist er yo ur pr oduct By r egis t ering your produ c t wit h B rother Inter nat ional Corporation , y ou will be rec o rded as the original own er of the product. Your re gistration with[...]

ii Brot he r f ax ba ck sy st e m (U SA on ly) Brot h er h a s insta l l ed an easy-t o-use fax ba ck syste m , so you can get inst a nt answers t o comm o n technical questions and produc t i nf orm ation f o r all Brot her p r o ducts. T his s y stem is available 24 hours a day, 7 days a week. You can use the system to receive faxed instruction s[...]

iii Notice - Dis claimer of Warranties (USA and Ca nada) BROTHER’S LI CE NSOR(S), AND T HE I R DIRECTORS, OFFICERS, E MP L OYEES OR AGENTS ( COLLECT IVELY BROT HER’S LIC ENSOR) M AKE NO WARRANT IES, EXP RESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTAB I L I TY AND FITNESS FOR A PA RT I CU LA R P URPOSE, RE GARD[...]

iv Br other ® One Yea r Limited W a rranty an d R eplaceme nt Service (USA on ly) Who i s covered:  This limit ed war r an ty ( “warrant y”) i s giv en onl y t o the o rig inal end-us e/retai l pur c ha ser (ref erre d to i n thi s warra nty as “Ori ginal Purc haser”) of the ac company ing pr oduct, cons umables and a ccesso ries (col l[...]

v discr etion . Brothe r res erves t he r ight to supply a ref urbis hed o r reman ufact ured r eplace m e nt Machi ne and/or ac company ing Cons umable and Acces sory Item s and use refur bishe d part s provided s uch re placemen t product s conf orm to the man ufacturer ’s s pecifi c a tions f or ne w pr odu ct /par ts. T he repai r e d or repl[...]

vi BROTHER MULTIFU NCT ION CENT ER/FACSIMILE MACHINE LIMIT E D WARR ANTY (C an ad a only) Pursuan t to t hi s li m i t ed wa r r anty of 1 year from the date of purchase f or labour and pa rts, Brother I nt erna t io nal Corporation (Canada) Ltd. (“Brot her”), or its Au t hori z e d S e rvice C ent e r s, wi l l repair this MFC/Facsimile machi [...]

vii Table of C o n te nts S ection I Gene r a l 1 General information Usi ng the docume ntatio n ... ..... .... ..... ..... ..... .... ..... ..... ..... ....... .... ..... ..... ..... .... ..... ..... . 2 Symb ols and conven tions used in the d ocumentation .................................... 2 Access ing th e comple te User ’s Guid e .... .....[...]

viii 4 Securi ty fea t ur es Secur ity . ..... .... ..... ....... ..... ..... .... ..... ..... .... ..... ..... ..... ....... ..... .... ..... ..... .... ..... ..... ..... .. 24 Set ting L ock .... ..... ..... ..... .... ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ....... ..... ..... ..... .. 24 Secur e Functio n Lo ck . ....... [...]

ix Addi t io nal rece ivi ng operat ions . . . . .. . . . . . .. .......................................... . .... ................ 44 Prin ting a reduce d incomi ng f a x ..... ..... .... ..... ..... ..... ....... .... ..... ..... ..... .... ..... .... 44 Duplex (2-s i de d) printing for Fax m ode (MFC-88 60DN and M F C-8870DW only) ..............[...]

x Remote Re t rie val ..... .... ..... ..... ..... .... ..... ..... ....... ..... .... ..... ..... ..... .... ..... ..... ....... ..... .. 66 Set ting a remote access co de ....... ..... ..... .... ..... ..... ..... .... ..... ..... .... ..... ..... ..... .. 66 Usin g your R e mote Ac cess Cod e .. ....... ..... ..... .... ..... ..... ..... .... ..[...]

xi S ection V Appe ndixes A S afe ty a nd Leg al Choosi ng a l o cation .... ..... .... ..... ..... .... ..... ..... ....... ..... ..... .... ..... ..... .... ..... ..... ..... .... .. 86 To use the mach ine s afel y ... ..... ..... .... ........ .... ..... ..... ..... .... ..... ..... .... ........ .... ..... .... 87 Import ant I nformat ion .... [...]

xii Machi ne Inf ormatio n .... ..... ..... ..... .... ....... ..... ..... ..... .... ..... ..... ..... .... ....... ..... ..... ..... 1 34 Checki ng the serial number .... ..... ....... ..... .... ..... ..... ..... .... ..... ....... ..... ..... .... ... 134 Checking the page count ers .......... ........................................ . .... ...[...]

Section I Genera l I General information 2 Loading documents and pa per 11 General setup 18 Security features 24[...]

2 1 Using the documen tation 1 Thank y ou for bu y i ng a Br other machi ne! Reading the docu m en tation wi l l h elp y o u make the mos t of your ma c h ine. Sy mbols and co nven tion s used in the do cumen tati on 1 The f ol l owing symb ols and conven ti o ns are used throughou t t he docum entation. Acce ssing the comple te User’s G uide 1 T[...]

General i nf o rmatio n 3 1 c If the m o del name screen appears , click your mode l name . T he CD-R OM main menu w ill appear. If this wi nd ow d oes not appear, use Windows ® E x p lorer t o find and run the setup.exe program from the root directory of t he Brothe r CD-ROM. d Cli ck Do cu mentation . e Click the documentation you want to read: [...]

Chapter 1 4 Viewing Doc um e nt a tion (Mac intosh ® ) 1 a Turn on your Macintosh ® . (MFC-8460N, M FC-8860DN and MFC-8870DW ) Insert t he Br o ther CD-ROM labeled Macintosh ® i nto your CD-ROM drive. (MFC-8660DN) Insert t he Br o t her CD-ROM into you r CD-ROM drive. b The following window wil l ap pear. c Double-click the Do cumentation icon. [...]

General i nf o rmatio n 5 1 Acces sing Brother Support (For Window s ® ) 1 You can fi nd a ll t he c ontacts y ou will need , such as Web s upport (Brother Solutions Center), Cu s t omer Service and Brother Authorized S ervice Centers on page i and on the Brother CD-ROM.  Click Br other Sup port o n the m ai n menu. The following screen will ap[...]

Chapter 1 6 Control panel over view 1 MFC-846 0N , MFC-8660DN , MFC-88 60DN and M F C-88 70DW have si milar co ntro l ke ys. 1 One - Touch keys These 2 0 keys give you inst ant ac cess to 40 previ ously store d n umbers. Shift Lets you access One- Touch number s 21 to 40 when held down. 2 Sta tus LED The LED will fl ash and chan ge color de pending[...]

General i nf o rmatio n 7 1 8 Copy keys Duplex (MFC-8860 DN and MFC-8 870DW only) You ca n choose Duplex to copy on bot h sides of t he paper. Contras t/Quality (MFC-8 860DN and MFC-8870DW only) Lets you ch ange the qualit y or contrast f or the next c opy. Contras t ( MFC- 8460N and MFC-8660DN only) Lets you ch ange the contras t for the next co p[...]

Chapter 1 8 10 Fax and teleph one keys Hook Press before di aling i f yo u want to m a ke sur e a fax machi ne answers, and th en p ress Star t . Al so, pres s t hi s key after you pi ck up the han dset of an exter nal telephon e d uring the F/ T r ing (fast doubl e-rings) . Resolu tion Sets t he r es olution when sen ding a fax. Search /Speed Di a[...]

General i nf o rmatio n 9 1 Stat us LE D i ndica tio ns 1 The Sta tu s LED (lig ht em itting diode) w ill flas h and change color depend ing on the machine’s stat u s . The LE D indicat i ons s h own in the t abl e belo w are used in the illustrations in this chapter. LED LED Status LED is off. Green Ye llow Red LED is on. Green Ye llow Red LED i[...]

Chapter 1 10 Note When the powe r switc h is off or the machine is i n S l e ep m ode, the LED is o ff. Red Servi ce er r or Follow the ste ps below. 1. Turn off th e power swi t c h. 2. W ait a few seconds, and then tur n it back on and try t o p rint again . If yo u cannot clear t he error and yo u see the same serv ice c al l indic at i on after[...]

11 2 2 Loading do cuments 2 All fax, scan and copy opera t ion s can be performed from t he AD F or the scanner glass. Usin g the ADF 2 You can us e the AD F (aut omatic document feede r ) to fax, scan or copy sheets of pap er. The AD F f eed s eac h sheet one at a tim e. W hen l oadi ng t he A DF, m ake sure that documen t s written with ink are c[...]

Chapter 2 12 Us ing t he sc anne r gl ass 2 You can use t he scanner g lass to fax , scan, or cop y the pages of a book or single sheet s of paper. Doc uments can be up to 8.5 inches wide an d up to 14 inches l ong (215. 9 mm wide to 355.6 mm long). To use the scann er glass, the ADF must be empt y. a Lift t he document cover. b Using the document [...]

Loading doc uments and paper 13 2 Ha ndli ng and usin g me di a 2  Store paper in its original packaging and kee p it sealed. Kee p the paper flat and aw ay from m oi s ture, direct sunl ight and heat.  Avoid touching ei t her side of transparenc ies, as t hi s can de c rea se the print qualit y .  Only us e transparenc ies recommended for[...]

Chapter 2 14 Paper capa c it y of the pa pe r tray 2 1 Fo lio size is 8 i n. × 13 in. Paper s ize Paper ty pes No. of sheets Paper Tr ay (Tr ay #1) A4, Le tter, Legal, Executi ve, A5 , A6, B5, B6 and Fol io 1 Plai n paper, Recycl ed paper and Bo nd paper up to 250 [20 lb (80 g / m 2 )] Trans parency up to 10 Multi -purpose t ray (MP tray) Width: 2[...]

Loading doc uments and paper 15 2 Loading pa per and other media 2 W hen printing on plain pa per 16 to 28 lb (60 to 105 g/m 2 ) or l as er t ransparen cies use the paper t ray. For p r i nt ing on other type s of medi a use t he MP t ray (Multi-purpose tray). Loadi ng pa per 2 a Unfold the output paper tray support flap. b Pull the pap er tray com[...]

Chapter 2 16 Load ing e nvel opes an d othe r medi a 2 Use t he MP tr ay when p r i nt i ng envelopes, labels, and thick pa per. a Open the MP tray and lower it gently. b Pull out the MP tray s u pport. c Insert t he m e dia into the M P tray with the top edge first a nd t he printing side face up. Loading E nv e lopes 2 Before loading , press the [...]

Loading doc uments and paper 17 2 Printab le Area 2 Printable Area for copi e s 2 The pri nt ab le area of yo ur m a chine begins at approx i m ately 0. 12 in. (3 m m ) from the top and bottom an d 0. 09 i n. ( 2 . 3 m m) from both sides of the paper. 1 0.12 i n. (3 m m ) 2 0. 09 in. (2 .3 mm ) Note This printable area shown above is for a single c[...]

18 3 Mo de timer 3 The m achine h as three mod e keys on the control panel: Fax , Sc an , and Co p y . You can set how much time the ma c h ine takes af t er the last Copy o r Scan operation t o retur n to F ax mode. If you select Off , the machine will stay i n the m ode you used last. Also, this setting sets the time the machine will change from [...]

General setu p 19 3 Paper S ize 3 You can use n ine sizes of paper f or printing copies : A 4, Let t e r , Legal , Executive, A5, A6, B5, B 6 and F o lio, and four sizes for p r i nt i ng faxes: A4, Letter, Legal or Folio (8" × 13 "). W hen you cha nge the size of pape r i n t he tray, you wil l also need to ch ange the setting for paper[...]

Chapter 3 20 Tr ay use i n Fax mo de 3 You can cha nge t he defaul t t ray t ha t t he machine will use for pri nt i ng received faxes . Se lecting T1>T2 1 >MP wi ll let your ma chine take p aper from T ray #1 f i rs t before the MP tray. MP>T1>T2 1 wi l l tak e paper from the M P tray fi rst. Note • You can use four sizes of paper fo[...]

General setu p 21 3 Volume Setti ngs 3 Ring volume 3 You can select a ring volume level from a range o f settings, f rom High to Off . W hi le in Fax mode press or to adjust the volume l evel. The L CD shows the current s e tting, and e ach key press will chan ge t he v olume to the next. The mac hi ne will keep the new setting until you change it.[...]

Chapter 3 22 Autom atic daylight savings time 3 You can set t he machine to chan ge automat icall y for Daylight Savings Time. It will set it sel f forward on e hour in the Sp r ing, and back one hour in the Fall. a Pre ss Me nu 1 , 5 . 15.Auto Daylight a On b Off Select ab & OK b Pre ss a or b to select On , or Off . Pre ss OK . c Pre ss St op[...]

General setu p 23 3 Sleep ti me 3 Setting the sleep time reduces power consum ption by t u rning off the fuser while the ma chin e is idle. You can choose how long the machine must be idl e (f rom 00 to 99 m i nu tes) before it goes into sleep mode. When the machine receives a fax, compute r data, or ma k e s a c opy, th e tim er w ill b e re set. [...]

24 4 Security 4 Sett ing Lo ck 4 Setting Lock lets you set a password to stop other p eople from a c cid ent a lly changing y o ur machine set t in gs. Make a c areful note of you r pass w ord. If you forget it, please call B rother Customer Servi ce. Wh ile sett ing lock is On , i t is not possibl e to chang e the following s ett i ngs without a p[...]

Securi ty feat ur e s 25 4 Turning Setting Lock on/off 4 If you enter the wrong password when following the in s truc t i ons below, the LCD will show Wrong Password . R e- ent er t he correct pa s sword. Turning Setting Lock on 4 a Pr e s s Menu , 1 , 9 , 1 . 19.Security 1.Setting Lock a On b Set Password Select ab & OK b Pr e s s a or b to se[...]

Chapter 4 26 Sett ing the p ass word fo r the administrator 4 The pa s sword you set in t hese steps is f or the admin i strator. This password is used to set up users and to turn Secure Function Lock on or off. See Setting up restricted users on page 27 and T u rning Secure Function Lock on on page 27 . a Pre ss Me nu , 1 , 9 , 2 . 19.Security 2.F[...]

Securi ty feat ur e s 27 4 Sett ing up rest ri cted use rs 4 You can set up users with restrictions and a pas swor d. a Pr e s s Menu , 1 , 9 , 2 . 19.Security 2.Function Lock a Lock Off i On b Set Password Select ab & OK b Pr e s s a or b to select Setup User . Pr e s s OK . c Enter the administrator password. Pr e s s OK . 19.Security Setup U[...]

Chapter 4 28 Switchi ng Us e rs 4 This setting allows a res t ricted us er t o l og on the machine when Se c u r e Functi on L ock is turned on. Note After a restricted user has f in ished using th e machi ne, it w ill retur n t o the P ublic setting w ithin the same time as the Mode Timer s ett i ng ( Me nu , 1 , 1 ). S e e Mode timer on page 18. [...]

Section I I Fax II Sending a fax 30 Receiving a fax 40 Phone s ervices and external devices 46 Dialing and storing numbe rs 54 Remote fax options 62 Printing reports 69 Polling 71[...]

30 5 Entering fax mode 5 To enter fax mode press (Fax), and the key will glow blu e. Sen ding a single- side d f ax from the ADF 5 Using t he ADF to send y o ur faxes is the easiest way. To cancel a fax in progress press Sto p/ Exit . a Make sure you are in F a x mode . b Put your document fac e up in th e ADF . c Dial t he f ax num ber. See Ho w t[...]

Sending a fa x 31 5 Se ndin g a f ax from t he scan ner gl ass 5 You can use the scanner glass to fax the pages o f a book , or a single page at a time. The d ocuments can be up to Lett e r, A4, Lega l or Folio si ze. Press Sto p / Exit to c ancel a fax in p rogre ss . a Make s ure you are in Fax m ode . b Put your docume nt on the scanne r glass. [...]

Chapter 5 32 Broadcastin g 5 Broadcas ting lets y ou send t he s ame fax mess age t o m ore than one f ax nu mber. You can include Groups , One-Touch, Speed - D ial numbers and up to 50 manuall y dialed numbers in the same broadcas t . For information see How to Dial on page 54. You can broadc ast up to 390 di f f erent number s. Th is will depend [...]

Sending a fa x 33 5 Additional s ending operations 5 Se ndi ng fax es usi ng mu ltipl e sett ing s 5 Before you send a fax, y o u can change an y combin ation of t he s e settings : contrast, resolution, overseas mode, d el ay ed f ax timer, p olling trans mis s i on, real time trans mis sion or cover page settings. a Make s ure you are in Fax m od[...]

Chapter 5 34 Send a c ov e r page for t he n ext fax 5 If you want t o send a c o v e r page only f or t h e nex t fax , yo ur mach ine w ill as k you to enter the num ber of pages yo u a r e sendi ng s o it can be printed on the cover page. a Make sure you are in F a x mode . b Load your docume nt . c Pre ss Me nu , 2 , 2 , 7 . 22.Setup Send 7.Cov[...]

Sending a fa x 35 5 Contras t 5 For m ost docu m en ts the def ault setting of Auto will giv e the best results. It automat ically chooses the suitable contrast for your document. If your document is very light or dark, chan gi ng the con trast may i m prove the quality of the f ax. Use Dark t o increas e t h e c ontrast of a lig ht doc ume nt . Us[...]

Chapter 5 36 Du al acces s 5 You can dial a nu m be r, and start scanning the fax into me m ory —even when t he m achine is sending from mem ory, receiving fax es or printing PC data. The LCD shows t he new j ob number. The n umber of pages yo u can sc an into the mem ory wil l vary depe ndi ng on the data that is printed on them. Note If t he Ou[...]

Sending a fa x 37 5 Ov er sea s mod e 5 If you are having difficulty sending a fax overseas due t o a bad connect ion, t hen turnin g on the overseas mode may hel p. This is a temporary setting, and will on ly be active for your next f ax. a Make s ure you are in Fax m ode . b Load your docum ent . c Pr e s s Menu , 2 , 2 , 9 . 22.Setup Send 9.Over[...]

Chapter 5 38 De layed batch tran smis sion 5 Before s ending th e delayed f axes , your machine will help y ou economize b y sorting all the faxes in t he memory by dest i nat ion and schedul ed t im e. All del ay e d faxes t hat are sc heduled to be sent at the same t i me to the s ame fax n umber will be s ent as on e fax to save transm iss i on [...]

Sending a fa x 39 5 Se ndin g a f ax m a nua lly 5 Manual tra ns m is s ion 5 Manu al transmiss i on lets you hear the dialing, ringing and fax-receiving tones whil e send ing a f ax. a Make s ure you are in Fax m ode . b Load your docum ent . c Pr e s s Hook and listen for a di al t on e. Or pick up the handset o f the external phone an d listen f[...]

40 6 Rece ive mode s 6 You mu s t ch oose a receive m ode depending on the external devices and telephone subs criber services you have on your l i ne. Ch oosi ng t h e rece ive m ode 6 The d iagram below wil l help you choose t he correct mode. For more detailed information on the receive modes see page 41 . Receiving a fax 6 To se t a receive m o[...]

Receivi ng a f a x 41 6 Using Recei ve M odes 6 Some rec ei v e m od es answer automatically ( Fax Only and Fax/Tel ). You may wan t to chan ge t he ring del ay before us i ng th ese mode s s ee page 42. Fax Only 6 Fax o nly mode wi l l automatically answer every call as a fax. Fax/ Tel 6 Fax / T el m o de helps you automatically mana ge i ncoming [...]

Chapter 6 42 Rece ive Mod e settings 6 Ring Del ay 6 The ring delay sets the number of times the machine rings before it answers in Fax Only and Fax/Tel mod es. If y ou have e x t ension ph ones on the same line as the machine or subscribe to the telephone co m pa ny’s Di s t i nc tive Ring service, keep the Ring Delay setting of 4. (See O perati[...]

Receivi ng a f a x 43 6 Ea sy Receiv e 6 Turning easy rec e ive On allows t he machine to recei ve fax calls aut omatically if you l ift a n y hands et on t he same lin e as th e machine. W hen you see Receiving on t he LCD or when y ou hear ‘chirps’ throug h t h e handset of an ex tension pho ne connec t ed to anoth er telep hone wal l jack, j[...]

Chapter 6 44 Additional re ceiving opera tions 6 Pr inting a redu ced inco min g fax 6 If you choose On , the machine autom at i c a lly reduces each p age of an incoming fax t o f i t on one pag e of A 4 , Letter, L egal or F olio size paper. The m achine calcula t es t he reduction rat i o by using t he page size o f t he fax and y our Paper Size[...]

Receivi ng a f a x 45 6 Se tting the Fax R eceive Stamp 6 You can set the m achine to print t he received date and tim e in the t op center o f each receive d fax page. a Make s ure you are in Fax m ode . b Pr e s s Menu , 2 , 1 , 8 . 21.Setup Receive 8.Fax Rx Stamp a On b Off Select ab & OK c Pr e s s a or b to choose On (or Off ). Pr e s s OK[...]

46 7 Phone line service s 7 Your machine supports the Caller ID and Distinctive Ring su bsc ri ber telephone services that som e telephon e compani es offer. F eature s like Vo ice Ma il, Call W aiting, Call Waiting/Caller ID, RingMaster, answering services, alarm system s or other custom features on one phone line may affect the way your machine w[...]

Phone servi ces and e xternal device s 47 7 Before you choose the ring pattern to registe r 7 You can only register one Dist i nc tive Ring pattern with the machine. Some ring patterns cann ot be registered. T he ring patterns bel ow are supported by your Broth er machine. Registe r the one y our teleph one company gives you. Note If the ring patte[...]

Chapter 7 48 Turning of f Distinctiv e Ri ng 7 a Pre ss Me nu , 2 , 0 , 2 . 20.Miscellaneous 2.Distinctive a Off b Set Select ab & OK b Pre ss a or b to select Off . Pr ess OK . c Pre ss St op /E xit . Note If y ou tu rn o ff D ist inc tive R in g, th e mac hi ne wi ll sta y in Manual receive mode. You will need to set the Receive Mode agai n. [...]

Phone servi ces and e xternal device s 49 7 Connect ing an exte rnal TAD (telephone answerin g device ) 7 You can c onnect an ex ternal T elephone Answerin g Device (TAD) to t he same line as your m a chine. When t he TAD answers a call, your mac hi ne will “listen” f o r the CN G ( f ax calling) tones sent by a sending fax machi ne. If it h ea[...]

Chapter 7 50 Rec ordin g a n ou tgoi ng me ssag e 7 a Record 5 seconds of silence at the beginning o f your m essage. T hi s al l ows your machine time t o listen for fax t ones. b Limit your speaking to 20 seconds . c End your 20-sec ond message by giving your Fax Receive Code f or people sending manual faxes . For exam ple: “After the b eep, le[...]

Phone servi ces and e xternal device s 51 7 Inst al li ng mach in e, ex tern al t wo -lin e TAD and two- line tel ephone 7 W hen you a r e in s t al l ing an ext ernal two-line telephone ans weri ng de vice (T A D) and a two-line telephone, you r m achine must be isolat ed on one line at both t he wall jack an d at the TAD. The mo s t common connec[...]

Chapter 7 52 Extern al and ex tension phones 7 Ope ration from e xtensio n t eleph ones 7 If y ou answer a fax call on an ext ension teleph one, or an externa l telephone conne c t ed t o t he E X T. j ac k o f t he machine , you can make your machi ne tak e t he call by using the Fax Receive Code. W hen you press the Fax Receive Code l 51 . the ma[...]

Phone servi ces and e xternal device s 53 7 Usi ng a co rdl ess ex ter nal han dset 7 If your cordless telephon e i s c onnected to the EXT. jack of the machine (see page 52) and you typically carry the cordless handset elsewhere, it is easier t o answer cal ls during the Ring Delay. If y ou let the mach ine ans wer firs t, you w ill have to go to [...]

54 8 How to Dial 8 Man ual dial ing 8 Use the dial pad to enter a ll t he di git s of the teleph one number. One- Touc h diali ng 8 Press the One-T ouch k ey t h at st ores t h e number you want to call. To dial One-Touc h numbers 21 to 40 , hold down Sh ift as you press t he One -Touch key. Sp eed-D iali ng 8 Hold do wn Shift as you press Search /[...]

Dial i ng and s toring n umbers 55 8 Se arch 8 You can searc h al phab etically f or names you have st ored i n the On e-T ouc h and Spee d-Dial m em o ries. a Pr e s s Search /Speed Dial . b Press the di a l pad key f or the first letter of the name. (Use the chart on E nt e ring Text on p age 153 to help you enter letters.) Pr e s s OK . c Pr e s[...]

Chapter 8 56 Storing numb ers 8 You can set up your m achine to d o the following types of easy dialing: O ne-T ouc h, Speed - Di al and Groups f o r Broadcasting faxes. You can also specify the default resolution f or each One-Tou c h and Speed - Di al number. When you dial a quick-dial nu mb er, the LCD shows t he name, if you st ored it, or the [...]

Dial i ng and s toring n umbers 57 8 MFC-8860DN and MFC-8 8 7 0 DW: 8 a Pr e s s Menu , 2 , 3 , 1 . 23.Set Quick-Dial 1.One-Touch Dial One-Touch: Select One-Touch b Press the One-Touch key where you want to store a number. c Pr e s s a or b to select Fax/Tel , E-Mail or IFAX . Pre ss OK . d Choose one of the options below:  Enter t he number (up[...]

Chapter 8 58 Sto ring S pee d-Dial num bers 8 You can st ore your frequently used num bers as Speed-Dial numbe r s. T he m a chine can store 30 0 Speed-Dial numbers. MF C-846 0N a nd MFC- 8660D N: 8 a Pre ss Me nu , 2 , 3 , 2 . 23.Set Quick-Dial 2.Speed-Dial Speed-Dial? # Enter & OK Key b Use the dial pad t o enter a t hree - d igit Speed-Dial [...]

Dial i ng and s toring n umbers 59 8 f If you want to s ave a fax/scan reso l ut ion along wi t h the n um b er , cho ose on e of the op t io ns below:  If yo u sel ected Fax/Tel in c , press a or b to sel ect Std , Fine , S.Fine or Photo . Press OK and then go to h .  If you selected E-Mail in c , press a or b to sel ect B/W200x100 , B/W200d[...]

Chapter 8 60 Sett ing up G r oups f or br oadcas ting 8 If you often want to send the same fax mess age t o m any f ax n umbers you can set up a group. Groups are store d on a One-Touch key or a Speed - Di al number. Each gr oup uses up a One-Touch key or a Speed-Dial location. You can t h en sen d the fax message to all the numbers s t o r e d in [...]

Dial i ng and s toring n umbers 61 8 Note • If yo u have selected Fax/IFAX in d and added One -Touch or Speed-Dial numb ers that a r e stored as ‘I F A X’, you cannot select S.Fine . • W hen you creat e a group or broa dc a s t using Scan t o E-m ail only B/W200x100 and B/W200dpi are available. The file format can be TIFF or PDF. i Select t[...]

62 9 Remote fax options let you receive faxes while you are away from the machine. You can on ly use one fax op tion at a time. Fax Forw arding The fax forwarding feature lets you automat ical ly forwa r d your received faxes to another mac hi ne. a Pre ss Me nu , 2 , 5 , 1 . 25.Remote Fax Opt 1.Fwd/Page/Store a Off b Fax Forward Select ab & OK[...]

Re mote fa x opti on s 63 9 Paging W hen Paging i s selected, your machine dials the pager number yo u ’ve programmed , and then dials your Personal Identification Number (PI N). Thi s activa tes your pager so you will know that you have a f ax m essage in the m em o r y . a Pr e s s Menu , 2 , 5 , 1 . 25.Remote Fax Opt 1.Fwd/Page/Store a Off b F[...]

Chapter 9 64 PC Fax Receive If you turn on t h e P C-Fax Receive feature you r ma chin e will sto re re ceive d f axes in mem ory and send them t o your PC autom aticall y . Y ou can t he n us e your P C to view and store these faxes. Even if y ou have turned of f y o ur PC (at night or on the weekend, for example), your machine will receive an d s[...]

Re mote fa x opti on s 65 9 Changing Rem ote Fax Options If re ceived fa xes ar e le ft in your mach i n e’s mem ory wh en y o u cha nge to another remote fax optio n, the LC D will as k y ou th e follow ing mess age: 25.Remote Fax Opt Erase All Fax? a 1.Yes b 2.No Select ab & OK  If y ou press 1 , fa xes in th e memo ry will b e era s e d[...]

Chapter 9 66 Remote Retrieval The rem ot e ret ri ev al feature lets you retrieve your st ored f ax messages when y o u are not at the machine. Y ou can call your m achine from any touch tone phone or fax mac hine, then use the Remote Access Code to retrieve your message s . Set ting a remot e acce ss co de The rem ote access code let s you access [...]

Re mote fa x opti on s 67 9 Ret riev ing fax me ssag es a Dial your fa x number from a telephone or anoth er fax machin e using touch tone. b When y our machine answers, immediately ente r your remot e access code (3 di git s foll owed by l ). If you hear one long beep, you have messages . c When y ou hear two s hort beeps, use the dial pa d to pre[...]

Chapter 9 68 Remo te fax co mmands Follow the com m an ds below to access features when you are away fro m t he m a chine. When you call the machine and enter your Remote Access Code (3 digits followed by l ), the sys t em will give two short beeps and you must en t er a remote comm and. Remote c om mand s Operatio n detai l s 95 Change t he fa x f[...]

69 10 10 Fax reports 10 Some fax reports (transmission verification and f ax journal) can be printed autom atically or manual ly. Tr ansmis sion verif icatio n repor t 10 You can u se the trans m i ssion report as proof that y ou sent a fax. This report lists the time and d ate of t ransmission and whether the transm ission was succ essful (shown a[...]

Chapter 10 70 Reports 10 The f ol l owing reports are available: 1 Transmission Displays t he Transmiss i on Verificati o n Report f or your last outgoing 200 f axes and prin t s the last rep ort. 2 Help List Prints a list of com monly used function s to help you program your machin e. 3 Tel Index List Prints a list of names and numbers stored in t[...]

71 11 11 Pol l ing l et s y ou set up yo ur m ac hine so other people can rec ei v e fax es f rom you , but t hey pay for the call. It also lets you call s om e body else’s fax machine a nd receive a fax from it, so you pay for the call. The polling f e ature needs to be set up o n both machines for t hi s to wo r k. Not all fax machines support [...]

Chapter 11 72 Polled trans mit 11 Polled t ransmit lets you s et up your m achine to wa i t wi t h a doc um e nt so a not h er fax machine can c al l and retriev e it. Se tup fo r polle d tr ansmit 11 a Make sure you are in F a x mode . b Load your docume nt . c Pre ss Me nu , 2 , 2 , 6 . 22.Setup Send 6.Polled TX a On b Off Select ab & OK d Pr[...]

Section II I Copy III Making copies 74[...]

74 12 How to c opy 12 Ente ring cop y mode 12 Press ( Copy ) to enter Copy mode. 1 Contrast 2Q u a l i t y 3 Copy Ratio 4T r a y U s e 5 Number of Copies Mak ing a sing le co py 12 a Make sure you are in Copy m o de . b Load your docume nt . c Pre ss St ar t . Maki ng m ultiple copi es 12 a Make sure you are i n Copy m o de . b Load your documen t [...]

Making cop ies 75 12 Copy options 12 W hen you wa nt to qu i c k l y change t he copy settings t emporarily for the next copy, us e the Copy keys. You can use different combin ations. (MFC-84 60N and MFC-8660DN) (MFC-88 60DN and M F C-8870DW) T he ma ch ine retu rns to it s d efau lt s etti ng s one m inute af t er copying, unl es s you have set th[...]

Chapter 12 76 Ch angi ng t ext cop y reso lution 12 You can change the tex t copy resol ut i on to 1200x600dpi i f you have se l ec t ed Text from the Qu ali ty or Co n trast/Quality options, and make a copy with 100% ratio using t he scanner g lass. To change the text copy resolution, follow the steps below: a Make sure you are in Copy m o de . b [...]

Making cop ies 77 12 f Choose one of the options below:  Press a or b to sel ect the enlargeme nt or reduc t i on ratio you want. Press OK .  Press a or b to sel ect Custom(25-400%) . Pr es s OK . Us e the dial pad to enter an enl argement or reduction ratio from 25% to 400% . (For example, press 53 to ent e r 53% .) P re ss OK . g Pr e s s S[...]

Chapter 12 78 If you a re copying from the ADF: 12 Insert your docum ent fac e up i n t he direction shown below:  2 in 1 (P)  2 in 1 (L)  4 in 1 (P)  4 in 1 (L) If you a re copying from the scanner gl ass: 12 Insert y our document f a ce dow n in the direction shown bel ow:  2 in 1 (P)  2 in 1 (L)  4 in 1 ( P)  4 in 1 ( L) [...]

Making cop ies 79 12 Du plex (2-s ided) c opyin g (MF C-8 860DN and MF C-8870 DW o nly) 12 If y ou want to use the duplex copy feature, load your docu m en t i n the ADF. Duplex Copy 12  1 si de d i 2 sided Portrait Lands cape  2 si de d i 2 sided Portrait Lands cape  2 si de d i 1 sided Portrait Lands cape a Make s ure you a r e in Copy m[...]

Chapter 12 80 Advanced Dupl e x Copy 12  Advanc ed 2 si d ed i 1 si ded Portr ait Lands c a pe  Advanc ed 1 si d ed i 2 si ded Portr ait Lands c a pe a Make sure you are in Copy m o de . b Load your docume nt . c Use the d ial pad t o enter th e number of copies (up to 99). d Pre ss Dup l ex and a or b to se lect Advanced . Duplex a 1sided i [...]

Making cop ies 81 12 So rtin g copi es using t he ADF 12 You can sort multiple copies. Page s will be stack ed i n the order 1 2 3, 1 2 3, 1 2 3, and so on. a Make s ure you are in Copy mode . b Load your docum ent . c Use the dial pad to enter the n um b er of copies (up to 99). d Pr e s s Sort . e Pr e s s Start . Adju sting c o n trast 12 Contra[...]

Chapter 12 82 Tr ay Sel ect 12 You can change th e tray use onl y for the next copy. a Make sure you are in Copy m o de . b Load your docume nt . c Use the d ial pad t o enter th e number of copies (up to 99). d Pre ss Tray Select . Contrast:- nnonn + Quality :Auto Enlg/Red:100% Tray :MP>T1 c Select dc & OK e Pre ss d or c to select the tray[...]

Sectio n IV Software IV Software and Network fea tures 84[...]

84 13 The User’s Guide on the CD-ROM includ es the Software User’s Guide and Net work User’s Guide for features available when conne c t ed t o a com put e r (f o r ex ample, Printing and Sc anni ng ).  Prin ting (For Wi ndows ® , see Ch apter 1 in the Software Us er’ s Guide on the CD-ROM .) (For M acintosh ® , see Ch apter 7 in the S[...]

Section V Appen dixes V Safety and Legal 86 Options 97 Troubleshooting and routine maintenance 100 Menu and Features 136 Specifications 155 Glossary 167[...]

86 A Choosing a location A Place your machine on a flat, stabl e surface that is free of v i br ation and sho cks. Put t he m a c h ine near a telephon e wall jack and a stan dard, groun ded AC powe r out l et . Choo s e a locat i on where the temperature rema ins be t wee n 50 ° F and 90.5 ° F ( 10 ° C and 32 .5 ° C) and the humidity is betwee[...]

Safety and L egal 87 To use the machine safely A Ple ase keep t hese in structions for later re ference and read them before attempting any main t ena nce. WARNIN G There a r e high vol t age el ectrodes insid e the machine. Before y ou c l ean t he in s i de o f th e machine, make s ure y o u ha v e unplugged the telephone line cord first and then[...]

88 To prevent injuries, be c areful not to put your hands on the edge of the machine und er the document cover. To prevent injuries, be c areful not to put your fingers in the area shown in t he il l us t ration s . DO NOT use a vacuu m cleaner to clean up scattered toner. Doing this might cause t he t o ner dust to i gni t e inside the v acuum cle[...]

Safety and L egal 89 CAUTION Lightning and power surges can dam age t hi s produ c t ! We rec ommend that you use a quality surge protection device on the AC power line and on the telephone line, or u nplug the cords during a li gh tning storm . WARNIN G IMPORTANT SAFETY I NS TRUCTIONS When us i n g your t e lephone eq uipment, basic safety pre c a[...]

90 Important I nformation A Stan dard t elepho ne and FCC Noti ces A These notic es a re i n effect on models sold and used in the United States only. When programm ing emer gency numb ers or m aking t e st calls to em ergency numbers :  Remain o n the li ne and bri ef l y explai n to t he d ispatcher the reason for the call before hang i ng up.[...]

Safety and L egal 91 If y our home h as specially wi red alarm equ ipment conne c t ed to t he telephone l i ne, ensure the instal l at i on of this equi pment does not disable yo ur a larm eq uipment. If you have que s t i ons about what will disable alarm equipment, call your telephone company or a qua li f i ed inst al ler. If you are not able t[...]

92 Fe deral Com muni cati ons Com miss i o n (FCC ) De cla rat ion of Conf ormi ty (U SA onl y) declares, that the products Product Nam e: MF C- 8 460N, MFC-8660DN, MFC - 8 860DN, MFC - 8 870DW comply with Part 15 of t he F CC Rules. O peration i s sub ject to the following two conditions: ( 1 ) T his device may no t caus e h arm f ul interfe r e n[...]

Safety and L egal 93 Indu stry Ca nada Compli anc e Statem ent (C ana da only ) A This Class B digital apparatus complies with Canadian ICES–0 03. Cet appareil numé r i que de l a clas s e B es t confo r m e à l a norme NM B–003 du Canada. Di scon nect devic e A This product m ust be inst al led nea r an elect rical j ac k that i s easil y ac[...]

94 Las er sa fety A This e quipment is cert i f i ed as a Class 1 la s er product u nder the U.S. Department of Health and Human Serv i c es (DHH S) Radiation Performance Stand ard a c cordi ng t o t he Radi a ti on Control for Health an d Safet y A ct of 1968. This means that the equipment does not p roduce hazardous laser radiation. Since radiati[...]

Safety and L egal 95 I m p ort ant saf ety in struct ions A 1 Re ad al l of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Un pl ug th i s product from the wall outlet before cl e aning inside of t he m ac hine. Do not use liquid or aerosol cleaners . Use a dam p cloth f or clean[...]

96 15 Unp lug t hi s produ ct f rom the AC power outlet and refer all serv i c i ng t o Brot her Aut hori z ed Service Person nel under t he follo wi ng c ondi t i ons :  W hen t he powe r cord is damag ed o r f r a y e d.  If liq uid has b een spille d in to the p roduct.  If the product has been exposed to rain or water.  If the produ[...]

97 B Options B This machine has the fol l owin g optional accessories. Y ou can in c rea s e the c a pabilities of the machin e with these i tems. Opt ions B Lower t ray unit DIMM mem o ry LT-5300[...]

98 Optiona l Paper Tray (LT-5300 ) B An o pt i onal lower tray can be installed, and it can hold up to 250 sheets of 20 lb (80 g/m 2 ) paper. When a n optional tray is i nst al led, the machine can hold up t o 55 0 shee t s of plai n paper. For setu p, s e e the User’s Guide that we ha ve supplied with the lower tray uni t . Me mory Board B This [...]

Options 99 I n s tallin g extra m emory B a Turn off the machi n e’ s p owe r swi t ch. Unplug the telephon e line cord. b Disconnect t he interface cab le from the machine, a nd then unplug the power cord from the A C power outl et . Note Be sure to turn off the m achine’s power swi t ch bef ore you install or remove the DIMM. c Remove the DIM[...]

100 C Troublesh ooting C IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If yo u ar e ha ving dif ficu lty wit h yo ur mac hine C If you think there is a probl em wi t h t he way yo ur faxes look , m ake a copy first. If the copy looks good, t h e problem is probab l[...]

Troubl eshooting and r outine maint enance 101 Phone Line or Connections Difficulties Su gges tions Di alin g does n ot work . Che ck for a d ial ton e. Ch ange Tone/Pulse s ettin g. (Se e th e Quic k Setu p Guid e .) Ch eck al l line co rd conn ect ion s. Ch eck that the m ach ine is pl ugge d in and swi tche d on . Send a manu al fax by p ress in[...]

102 Cu stom fea tur es on a s ingl e lin e. If y ou hav e Call W aiti ng, Ca ll Wai ting /Cal ler ID, R ing Mast er, Vo ice Ma il, an answ erin g machi ne, an a lar m system or oth er cust om feat ure o n a singl e phon e li ne wi th yo ur mac hine , it m ay c reate a prob lem s end ing o r re ceivi ng faxe s. For Example : Yo ur Brot her machine h[...]

Troubl eshooting and r outine maint enance 103 The machi ne pr ints the first coup le of pa ges co rrect ly, th en some page s have t ext mis sing .  Ch eck the s e tting s i n your a ppli cation to make s ure that i t is set up to work wi th your machi ne.  Your com puter is no t reco gniz ing the m achi ne’s in put buffer ’s f ull si gn[...]

104 ‘U nabl e to wr ite to L PT1 ’, ‘LP T1 alr eady in u se’ or ‘M FC is Bu sy’ erro r m ess age appe ars. Make s ure that t he mac hine is on (p lugg ed in to the A C pow er out let and the pow er swi tch tur ned o n) a nd tha t i t is co nnec ted dir ect ly to th e compu ter usi ng th e IE E E -1284 bi- direct ion al para lle l cabl e[...]

Troubl eshooting and r outine maint enance 105 Pri nto uts are to o ligh t.  If th is p roblem occurs when makin g co pies o r prin ting receive d fa x e s, tu rn T o n er Sav e mod e to o ff in th e ma c h ine menu s ettin gs. (S e e Tone r sav e on page 22. )  S et Tone r Save m ode to off in the Advanc e d tab in the printe r driv er. (Se [...]

106 Impr ovin g the p rint q ual i t y C Examples of poo r print quali t y Recommendat ion Faint  Ch eck th e m ach ine ’ s enviro nment . Con diti ons such a s humi dit y, high temp era t u res , and s o on, may ca use t his pr int f ault . (See Choosi ng a loc ation o n pa ge 8 6.)  If th e who le page is t oo ligh t, Tone r Save mode may[...]

Troubl eshooting and r outine maint enance 107 Ho llow prin t  Mak e su re t h a t you u se pap er that meets ou r spe cifica tio ns. (S ee Acceptab le paper and other medi a on page 12. )  Choose Thic k paper m ode in the pri nte r driv er or in the ma chin e ’ s Pap er T ype menu set ting, or us e th inne r pa per t han y ou a re curre nt[...]

108 White li nes across the page  Make su re that you use p aper t hat meet s our spec ifi cati ons. A r o u gh sur faced pape r or th ick pr int med ia ca n cause the pro ble m. ( See Acceptabl e paper and other medi a on pa ge 12.)  Make su re t hat you cho ose t he prope r medi a typ e in the pr inter driv er or i n t h e machi ne ’ s Pa[...]

Troubl eshooting and r outine maint enance 109 Cu rled or w ave  Che ck the pap er t ype an d quali ty. Hi gh te mper atur es an d hig h humidi ty wi ll cause paper to cur l.  If yo u do no t use t he mac hine of ten, t h e pap er may have be en in th e pape r tra y too lo ng. Tur n over th e stac k o f pa per i n t h e pape r tray . Also , f[...]

110 Poor f ixing Ope n the ba ck co ver and ma ke s ure that t he t wo bl ue le ver s on the l eft an d ri ght hand side s are i n the dow n posit ion . Examples of poo r print quali t y Recommendat ion ABCDEFG H abcdefghijk ABC D abcd e 01234[...]

Troubl eshooting and r outine maint enance 111 Se tting Dia l To n e Detec tion C Setting the dia l tone to Detection will shorten the dial t on e detect pa use. a (USA) Pr e s s Me nu , 0 , 4 . (Canada) Press Men u , 0 , 5 . 04.Dial Tone a Detection b No Detection Select ab & OK b Pr e s s a or b to select Detection or No Detection Pr e s s OK[...]

112 Error messages C As w ith any sophistic at e d office product, e rro rs ma y occ ur. If t hi s happens, your mac hine will identify the error and display an error mes sage. T he most c ommon error messages are shown below. Error Message Cause Action Chec k Paper Size Paper is no t the co rrect s ize. Load the correct si ze of paper ( Letter, Le[...]

Troubl eshooting and r outine maint enance 113 DR Mo de in Us e The machine i s s et t o Di stinct i v e Ring mode. You can not change the Rec eive Mo de from Manua l t o another mode. Set Distinc t i ve Ring to O ff . See Turning o ff Di stinc tive R ing on pa ge 48. Drum Nea r En d The drum unit is near t he end of i ts lif e. Use the drum uni t [...]

114 Out of Memory The machine’ s memory is f ul l . Fax sending or cop y operati on in pr ogr ess Do one of the foll owing:  Pre ss Sta r t to send or copy the sc anned pages.  Pre ss Stop /Exit and wait until the ot h er operat ions in progr ess finish , and th en try again.  Clear t he data fr om t he m emory. (See Out o f Memory messa[...]

Troubl eshooting and r outine maint enance 115 Tone r Life End The toner car tridge and drum un i t assemb l y is not inst alled p roperly, or the tone r car tridge is used up and print ing is not possibl e. Do one of the foll owi n g:  Re-inst all the toner car tridge and drum un i t asse mbly .  Replace t he t on er cartri dge with a new on[...]

116 Ch ecking if th e mac hine h as faxe s in i ts m emory C If the LCD sho ws an erro r messag e then you can check to see if there are faxes in the machin e’s memory. a Pre ss Me nu , 9 , 0 , 1 . b Do one o f the following:  If the LCD shows No Data , there are no f axes left in the mac hi ne’ s me mory.  If the LCD shows Dial & Sta[...]

Troubl eshooting and r outine maint enance 117 Docume nt ja ms C If the docum ent is jamme d, fo l low the steps bel o w. Document i s jammed in t he top of the ADF unit C The doc ument may get jammed if it i s not inserted or fed properly, or i f it is too l o ng. Follow t he steps below to cl ear a docum ent jam . a Take out any paper f rom the A[...]

118 Document i s j amme d at the out put tra y C a Take out any pa per f rom t h e A DF t ha t is not jammed. b Pull the j amm ed document out to the right. c Pre ss St op /E xit . Document i s j amme d in the duple x slot (M FC-8 860DN and MFC-8870DW only) C a Take out any pa per f rom t h e A DF t ha t is not jammed. b Pull the j amm ed document [...]

Troubl eshooting and r outine maint enance 119 c Press the cover release lever t o open the front cover. d Slowly t ake out the drum unit and t o ner cartridge assem bl y . The jammed p aper may be pulled out with the t oner cartridge and drum unit assembly, or this may release t he paper so you can pull it out of the paper t r a y open ing. CAUTIO[...]

120 Paper is jamm e d at the ba c k of the mach in e C a Press the cover release lever to open the front cover. b Take out the drum unit and t o ner cartridge assem bl y . c Open the back cover. d Pull t he tabs at the left and right h and sides toward you to open the f us er cov er ( 1). e Using both hands, gently pull the jammed pap er out of the[...]

Troubl eshooting and r outine maint enance 121 g Put the drum unit and toner cartridge ass emb ly b ack in t h e mac hine . h Close th e front cover. Paper is jamm e d in the dupl ex tray (MFC-8660DN, MFC-8860DN and MFC-8870DW only) C a Pull the duplex t ray completely out of the machine. b Pull the jammed pape r out of the machine or the dupl ex t[...]

122 c Hold down the lock lever on the right and take the t oner cartridge o ut of the drum unit. Take out the jamme d paper i f there is any ins i de the drum unit. d Put the toner c a r t ridge back into the drum unit until you hear it lock into place. If you put it i n p roperly, the lock lever will lift automatically. e Put the drum unit an d to[...]

Troubl eshooting and r outine maint enance 123 Clea n t he o utsi de of the mach in e as fol lows : C a Pull the pap er tray completely out of the machine. b Wipe the outside of the machine with a sof t c l o th to remove dust. c Remove any thing that is stuck ins ide the paper tray. d Wipe the inside of the paper tray with a soft cloth to remove d[...]

124 Cle anin g the s cann er g lass C a Turn off th e machi ne ’ s pow er switch. b Lift t he do cument cover (1). Clean the whit e plastic surface (2) a nd scanner gl ass (3) undernea t h it with isopropyl alcohol on a soft lint-free clo t h. c In the A DF un i t, c l ean the white plastic bar (1) and t h e scanne r gl a s s strip (2) under it w[...]

Troubl eshooting and r outine maint enance 125 HOT SURFACE After you have just used the m ac h ine, s ome internal parts of t he machine will be extremely hot. Whe n you open t he f ront cover of the machine, DO NOT touch the shaded parts shown in the illustration. CAUTION To prevent damage t o the m achine from static elect r icity, DO NOT t o uch[...]

126 Cl eaning the coron a wir e C We recomm end t hat y o u pu t t h e drum uni t and t oner cartridge as sembly on a piece o f disposa bl e paper or cloth in case you accid en t ally spill or scatt er toner. a Open the front cover and take out the drum unit an d toner cartridge a s sem bly. b Clean the prima r y corona wire inside the drum unit by[...]

Troubl eshooting and r outine maint enance 127 Cl eanin g the d rum u nit C a Take out the drum unit and toner cartridge a s sem bl y , and then take o ut the toner cartri dge f rom the drum unit. b Pu t the p rint sam ple in fro nt o f the d rum unit, and find the e xact pos it i on of the poor print. c Turn the white ge ar o n t he d rum as you c[...]

128 Re placin g the tone r cartrid ge (TN-550/T N-580) C The TN-580 toner cartridge can print appro x i m a tely 7,000 pages using a high yield toner cartridge. When the toner cartridge is running low, the LCD shows Toner Low . The m achine is supplied with a standard TN- 550 t oner cartridge t hat must be replaced after approx i ma tely 3,500 page[...]

Troubl eshooting and r outine maint enance 129 CAUTION To prevent damage t o the m achine from static elect r icity, DO NOT t o uch the electrodes s hown in t he illustration. b Hold down the lock lever on the right and take the toner cartridge out of the drum unit. WARNIN G DO NOT put a toner cartridge into a f i re. It could explode, resulting in[...]

130 c Unpack the new toner cartridge. Put the used tone r cartridge i nt o the aluminu m bag and discard it according to l ocal regulations. d Gently rock t he toner cartridge fr om side to side f i ve or s i x times to spread the toner evenl y inside the cart rid ge. e Pull off the prot ect i v e c over. f Put the new toner c a r t ri dge firmly i[...]

Troubl eshooting and r outine maint enance 131 Re plac ing the dru m uni t (DR -52 0) C The m achine uses a drum uni t to c r e at e print imag es on pap er. If the LCD shows Drum Near End , the drum unit is near t he end of its life and it is time to buy a new one. Even i f t he LCD shows Drum Near End , you may be able t o continue pri n ti ng wi[...]

132 CAUTION To prevent damage to the printer from s t at i c electricity, DO NO T touch t he electrodes shown in t he illustration. b Hold down the lock lever on the right and take the t oner cartridge o ut of the drum unit. Note Discard t h e used drum unit a c cordi ng to local regul at io ns, keeping it sepa r a te from domest i c wa s t e. Be s[...]

Troubl eshooting and r outine maint enance 133 Replacing periodi c maintena nce parts C The periodi c maintenan ce parts wi ll need to be replaced regularly to maintain the print q uality . Th e pa r t s l isted b elow will have t o be replaced after printing a pproximately 100 , 00 0 pages . Please call Br other Customer S ervice when the followin[...]

134 j Pack the drum unit a nd toner c art rid ge assembly, AC power cord and printed materials in t he original carton as shown below. Note If you are returning your machine to Brother as part of t he Exch ange Service, pack only the ma c h ine. Keep all separate parts an d printed m aterial s to use with your ‘Exchange’ m achine. k Close the c[...]

Troubl eshooting and r outine maint enance 135 C Ch ecki ng the r emain ing li fe of part s C You can view t he remaining life of these parts on t he LCD. a Pr e s s Menu , 7 , 3 . 73.Parts Life 1.Drum 2.Fuser 3.Laser Select ab & OK b Pr e s s a or b to s elect 1.Drum , 2.Fuser , 3.Laser , 4.PF Kit MP , 5.PF Kit 1 or 6.PF Kit 2 . Pr e s s OK . [...]

136 D On-scre en programmin g D Your machine has been desig ned to be e asy to use. The LCD provides on-screen programm i ng using t he menu k eys. We hav e creat ed step by s tep on-scree n instructions to help you program your machine. Simp ly follo w the steps as they guide you through the men u sele c t i on s and programm i ng opt ions. Menu t[...]

Menu a nd Feature s 137 To ac c ess t he m enu mode: a Pr e s s Menu . b Choose an option.  Press 1 for General Setup menu.  Press 2 for Fax menu.  Press 3 for Copy me nu.  Press 4 for Pr i nt e r menu.  Press 5 for Pr i nt Repo r ts menu .  Press 6 for LAN m enu.  Press 7 for Ma chin e In fo. m enu .  Press 0 for Ini tial S[...]

138 Menu T able D The factory settings are shown in Bold with an ast eri s k. Choose & OK Choose & OK to accept t o ex i t Ma in Me nu Subm en u Me nu Se lec tio ns Op tio ns D es cri pti ons Pa ge 1.General Setup 1.Mode Timer — 0 Sec 30 Secs 1 Min 2 Mins * 5 Mins Off Sets the time to retu rn to Fax mode an d th e tim e the m a ch ine w i[...]

Menu a nd Feature s 139 1. Gene ral Se tup (Co nti nued) 3.Paper Size 1.MP Tray A4 Letter * Legal Executive A5 A6 B5 B6 Folio Any Sets the size of th e pape r in th e MP tray. 19 2.Tray#1 A4 Letter * Legal Executive A5 A6 B5 B6 Folio Sets the size of th e pape r in t he pape r tray . 19 3.Tray#2 (Th is m enu only appea rs i f you have the op tio na[...]

140 1.General Setup (Con ti nued) 5.Auto Daylight — On Off * Ch ange s for Dayl igh t Savings T ime autom atic ally. 22 6.Ecology 1.Toner Save On Off * In crea ses the page yiel d of the toner c artridge. 22 2.Sleep Time (0-99) 05 Min * Co nserve s pow er. 23 7.Tray Use 1.Copy Tray#1 Only Tray#2 Only MP Only MP>T1>T2 * T1>T2>MP (Tray#[...]

Menu a nd Feature s 141 1.General Setup (Co nti nued) 9.Security 1.Setting Lock — St ops un author ize d users fro m chan ging th e mach ine’ s curr e n t setti ngs. 24 2.Function Lock — Can restrict se l e ct e d mach ine op era tion f or up to 2 5 indi vidu al us ers and all othe r non -auth ori zed Pu blic use rs. 25 2.Fax 1.Setup Receive [...]

142 2 .Fax (Con ti nued) 2.Setup Send (In Fax mode on ly) 1.Contrast Auto * Light Dark Ch ange s the lig htn ess or dar kne ss of fax es you se nd. 35 2.Fax Resolution Standard * Fine S.Fine Photo Sets the defa ult res olution for outg oing faxes. 35 3.Delayed Fax — Se t s the t ime of day in 24 hour forma t that th e dela yed fax es wi ll be sen[...]

Menu a nd Feature s 143 2. Fax (Co nti nued) 4.Report Setting 1.Transmission On On+Image Off * Off+Image Sets in itial setu p fo r Tr ansmiss ion V erifica tio n Re port an d Fax J ourn al. 69 2.Journal Period Off Every 50 Faxes * Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days 69 5.Remote Fax Opt 1.Fwd/Page/ Store (Backu p Pr[...]

144 3.Copy 1.Quality — Auto * Photo Text Yo u can ch oose the Copy re so luti on fo r you r ty pe o f do cum ent. 75 2.FB Txt Quality — 1200 × 600dpi 600dpi * Yo u can ch ange to t he hi gher Copy re solu tion whe n you m ake a t ext c opy with 1 00% r atio us ing the scan ner gla ss. 76 3.Contrast — - nnnno + - nnnon + - nnonn + * - nonnn +[...]

Menu a nd Feature s 145 6.LAN (For MF C-8460 N , MFC-86 6 0 DN an d MFC-88 6 0 DN) 1.TCP/IP 1.BOOT Method Auto * Static RARP BOOTP DHCP Chooses the BOOT met hod that best suits your n eeds. Se e Net work Us er’s G uid e on the CD-R OM. 2.IP Address [0 00 -25 5]. [0 00- 255] . [0 00- 255] . [0 00- 255] Enter the IP address. 3.Subnet Mask [00 0- 25[...]

146 Ma in Me nu Subm enu Menu Sel ection s Optio ns Descr iptions Pa ge 6.LAN (F or MFC -8460N , MFC- 8660 D N and M F C -8860 DN) (C onti nued ) 3.Setup IFAX (MF C-8860DN ) 1.Setup Internet 1.Mail Address Enter the mail addres s. See Network User’s Guide on the CD-ROM . 2.SMTP Server [0 00-255] . [000 -255] . [000 -255] . [000 -255] Enter the SM[...]

Menu a nd Feature s 147 6.LAN (For MF C-84 60N, MF C-86 60DN a nd MF C-886 0DN) ( Conti nued ) 4.Scan to Email (M FC -8 860 DN ) 1.Color PDF * JPEG Choose s the file forma t to send t he scanned da ta. See Network User’s Guide on the CD-ROM . 2.B/W PDF * TIFF 3.Scan to FTP (MFC -8460N and MFC -8660D N) 5.Scan to FTP (M FC -8 860 DN ) 1.Color PDF [...]

148 6.LAN (MFC-8 8 7 0DW) (C ontinued) 1.Wired (C ontinu ed) 1.TCP/IP (Co ntinu ed) 8.DNS Server (Pri mary) 00 0.000.000 .000 (S econ dary) 00 0.000.000 .000 Specifie s the IP addr ess of the pri mary or second ary DNS se r ver . Se e Netw ork Us er’ s Guide on the CD-ROM . 9.APIPA On * Off Au tomat ica lly a llo cate s th e IP addr ess from the [...]

Menu a nd Feature s 149 6.LAN (MFC- 887 0DW) (C onti nued ) 2. WLA N (Co ntinu ed) 1.TCP/IP (C onti nued) 7.WINS Server (Pri mary) 000 .000.000. 000 (Se con dary) 000 .000.000. 000 Spec ifies the IP address of the pr imary or se c on dary WIN S serv er. See Ne two rk User’ s Guid e on th e CD-R OM. 8.DNS Server (Pri mary) 000 .000.000. 000 (Se co[...]

150 6.LAN (MF C-8870DW) (Co n tinued) 3.Setup IFAX 1.Setup Internet 1.Mail address Enter the mail addres s. See Network User’s Guide on the CD-ROM . 2.SMTP Server [0 00-255] . [000 -255] . [000 -255] . [000 -255] Enter the SMTP ser v er addres s. 3.POP3 Server [0 00-255] . [000 -255] . [000 -255] . [000 -255] Enter the POP3 server addres s. 4.Mai[...]

Menu a nd Feature s 151 6.LAN (MFC-887 0 D W) (Contin u e d) 4.Scan to Email 1.Color PDF * JPEG Choose s the file forma t to send t he scanned da ta. See N e t wo r k User’ s Gui de on t he CD -ROM. 2.B/W PDF * TIFF 5.Scan to FTP 1.Color PDF * JPEG 2.B/W PDF * TIFF 6.Fax to Server On Off * You c an store a prefi x/suffix addre ss in th e machine [...]

152 Main Menu S ubmen u Menu Se lectio ns Options De s c ript ions Pag e 7.Machine Info. 1.Serial No. —— You c an check th e s e rial number of your ma chine. 134 2.Page Counter — Total Copy Print List/Fax You c an check th e number of total p ages the m ac h ine has pri nted during its life. 134 3.Parts Life 1.Drum 2.Fuser 3.Laser 4.PF Kit M[...]

Menu a nd Feature s 153 Entering Tex t D W hen setting c ert a in menu s el e ctions, such as the S t a ti o n ID, y ou will ne ed to type text chara c ters . Th e di al pad ke y s hav e l et t ers pri nt ed on them . T he k e ys: 0, # a nd l do not hav e printed le tters because they are used for speci al characters. Press the appropri at e dial p[...]

154 Spec i al ch ara cters and symbo l s Press l , # or 0 , then press d or c to move the cursor under the symbol or character you want. Press OK to select it. 1 m is n ot av aila ble for I-Fa x setti ngs. Press l fo r (s pace) ! " # $ % & ' ( ) l + , - . / m 1 Press # for : ; < = > ? @ [ ] ^ _ Press 0 for Á À Ã Â Ç É È ?[...]

155 E Ge nera l Sp eci fi cat ion s Memor y Capacity 32 MB AD F (auto ma tic do cume nt feeder) U p to 50 p ages (Staggered ) D upl ex , up to L et t er/A4 (MFC-8860 DN/ 88 70DW) R ecommended E nvironment: Tem perature: 68 ° F to 86 ° F ( 20 to 30 ° C) H um i dity : 50% - 70% Pap er: Xerox 4200 or Xerox 4024 (20 lb/Letter) Pap e r T r ay 250 She[...]

156 Print media Pap er Input Pap er Tray  Paper type: Plain paper, Bond Paper , Recycled pa per or Tr a nsparencies  Paper size: Letter, Legal , A4, Executive, A5, A 6, B 5 , B6 an d F oli o  Paper Weig ht : 16 to 28 lb (60 to 105 g/m 2 )  Maxim um paper t ray capacity: Up to 250 sheets o f 20 lb (80 g/m 2 ) pl ai n paper or up to 10 tr[...]

Specif i c ation s 157 Fax 1 ‘Page s’ re fe r s to t he ‘ Broth er Stand ard Ch art No . 1’ (a typ ical bu sines s lette r, Stan dard resolut ion, JBI G cod e). Spec ifi cati ons an d print ed ma teria ls ar e subjec t to c hange witho ut pri or no tic e. 2 ‘P ages’ refe rs to th e ‘ITU- T Test C hart # 1’ (a typi cal b usin ess le [...]

158 Copy 1 W hen m aki ng a cop y from the sca nner glas s in text qu alit y mo de a t the 100% ra tio. Color/Monochrome Monochrome Duplex Co p ying Yes (M FC-8860DN and MFC-8870DW on ly) Sing le-Sid e d Documen t Size ADF Width: 5 .8 t o 8. 5 i n. (148 . 0 to 21 5. 9 m m ) ADF Height: 5 .8 t o 14 in. (148.0 to 355. 6 mm ) Scanner Glass Widt h: Max[...]

Specif i c ation s 159 Scan 1 Max i m um 1200 × 1200 dpi scan ning wi th th e WI A driv er i n W ind ows ® XP (res ol utio n up to 19 200 × 1920 0 dpi ca n be chos en by using the B rothe r scann er ut ility ) 2 When usi ng t he scann er g lass Co l o r/Monoc hrom e Ye s Du plex S canni ng Y es ( MF C- 8 860DN and MFC-8870 DW onl y ) TWAIN Compl[...]

160 Print 1 If you use the h igh qual ity 1 200 dpi s ettin g ( 1200 × 12 00 d pi) th e pr int spee d wil l be slow er. 2 Fro m stan dard pa per tr ay an d opt iona l pa per t ray. Interfa ces 1 You r mac hine h as a Hi- Speed USB 2.0 inter face. T he mac hine can also be conn ecte d to a compu ter that has a USB 1. 1 inter face . Emulat ion PCL6 [...]

Specif i c ation s 161 Comput er requiremen ts 1 F or WIA , 1 200x 1200 reso lut ion . Bro ther Sc anne r Uti lity enab les to en hanc e up to 1 9200 x 19 200 dpi 2 De dicate d " S can to" ke y fun ctio ns o nly in the Ma c OS ® X 10.2.4 or gre ater. 3 Ne two rk PC Fax Rece ive not s upp orte d in Wind ows NT ® Wor kst ation 4.0 . 4 Ne [...]

162 Consumab le items 1 W hen p rinti ng Le tt er or A 4 s ize pape r at 5 % pri nt cov erage Toner Cart ridge Life TN-550 : St andard Toner Cartri dge: Approx. 3 , 50 0 pa ges 1 TN-580 : High- Yield Ton er Car t r idge: Appr ox. 7,0 00 pages 1 Drum Unit Life Expect ancy DR-520 : Approx. 25,000 pages[...]

Specif i c ation s 163 Ethernet wi r e d network (MFC-8 460N, MF C-8660 DN and MFC-8860 DN only) 1 PC Fax S end for Mac ® 2 Mac OS ® 9.1 - 9.2 (Br oth er La ser Driv er o ver T CP/I P) Mac OS ® X 10.2 .4 o r g r e a ter (m DNS) De dic ated ‘S can ’ key an d direc t N etw ork S can ning s uppo rted i n M ac OS ® X 10.2 .4 or gr eate r. 3 Web[...]

164 Ethernet w ireless netw ork (MF C-887 0DW only) 1 PC Fax Send for Mac ® 2 Mac OS ® 9.1 - 9. 2 (Br othe r L aser Driv er ov er TCP/ IP) Mac OS ® X 10.2 .4 or gre ater ( mDNS ) De dica ted ‘ Sc an’ k ey and d ire ct Ne twor k S cann ing supp ort ed in Ma c OS ® X 10.2 .4 or g r eater. 3 Wir eles s LAN is n ot av ailabl e for Mac OS ® 9.1[...]

Specif i c ation s 165 Au thent icatio n an d en cryptio n fo r wirel ess u sers on ly Authentic a t ion method The Brother m ac h ine supports the following methods:  Open s ys t em W i reless devices a r e allowed to access the network without any a uthentication.  Sh ar ed ke y A sec ret pre-deter mined key is s hared by all dev ices that [...]

166 Net wor k key There a r e some r u les for eac h security method:  Open system /Shared key wi t h WE P This key is a 64-b it or 128-bit value that must be en tered in an ASCII or hexadecimal format. • 64 (40) bit A SCII: Uses 5 text charact ers. e.g.“WSLAN” (this is case se n sit ive). • 64 (40) bit he xadecimal: Uses 10 digits of he[...]

167 F ADF (automatic document feed er) The doc ument can be placed in the A DF and s canned o ne page at a time aut oma ti cal ly . Auto Reduction Reduc es the s i z e o f incom i ng f ax e s . Automatic fax transmi ssion Sen ding a fax without picking up the hands et o f the external phone or pressing Hook . Automatic Redial A feature that enab l [...]

168 Easy Receive Enabl es your machi ne to respond to CNG tones if you interrupt a f a x call by answe r ing it. ECM (Erro r Corre ction Mode) Detects errors during fax transmission and res ends the pages of the fax that ha d an error. Ext ensio n phone A t el ephone on t he f ax numb er that is plugged into a sepa rat e telepho ne wall ja c k . Ex[...]

Gl os sa ry 169 On e- Touc h Keys on the m achine’s control panel where you can store numbers for easy dialing. You ca n store a s econd number on ea ch key if you press Shift and t he One-To uch Key t og ether. Out of Paper Recep ti o n Rece i v es faxes into the machine’s mem ory when the machine is out of paper. Overse as Mo de Makes t em po[...]

170 Tempo rary settings You can sel ect certain options for each fax transmi ss i on a nd c op y wi t hout c hanging the default settings . Tone A form of dialing on the telephone line used for Touch Tone telepho nes. Trans mission The process of sending faxes ov er the phone lines from your machine to the recei ving fax m achine. Trans mi ssion V [...]

171 G A Accessori es a nd sup p li es . .... ... .... ... .... ... .... ii ADF (automatic do c um ent fee der) ..... ..... . 30 using ....... ..... .... ..... ..... ..... .... ..... ..... ..... ... 11 Answerin g machine (T A D) connecting ... .... ..... ....... ..... ..... .... ..... ..... . 49 Appl e ® Mac i nt osh ® See Sof tware User’s Gui d[...]

172 E En la rg e/R edu ce key ..... ....... ..... ..... .... ..... .. 76 Envel opes . ..... ..... .... ..... ....... ..... ..... .... 1 4 , 16 Equal i z at i on ... ..... .... ..... ..... ....... ..... .... ..... 1 11 Error mes sages on L CD ...... ... .... ... .... ... . 1 12 Comm. Error .... .... ........ .... ..... ..... .... ..... 11 2 No Pape [...]

Inde x 173 Jams document .. ..... ..... ..... .... ..... ....... ..... ..... . 117 paper .. ..... ..... .... ..... ..... ..... .... ..... ..... ..... . 117 Job Cancel key .... ... ... .... ... .... ... .... ... .... ... .... 8 L Labels ... ..... ..... .... ..... ..... ..... .... ..... ..... . 14 , 16 LCD (li qui d crystal display) .... ..... ..... [...]

174 Post e r ... ..... ..... ..... .... ..... ..... ..... ....... .... ..... .. 77 Powe r fail ure .. ..... .... ..... ..... ....... ..... .... .....136 Pri nt difficulties .... ..... .... ..... ..... ..... .... ..... ..... .. 100 drivers .... ..... ..... .... ..... ..... ..... .... ..... .......160 fax from mem or y ..... ..... .... ..... ..... ..[...]

Inde x 175 T TA D (teleph one answering device) connecting; .. .... ..... ..... ..... .... ..... ..... ..... ... 49 external ... ..... .... ..... ....... ..... ..... .... .... 40 , 51 OGM .. ..... ..... ....... ..... .... ..... ..... .... ..... ..... . 50 with two-line j ack . ..... .... ..... ..... ....... ..... ... 51 Tem porary copy set t i ngs [...]

EQUIPMENT AT T ACHMENT LIMITAT I ONS (Can ada only) NOTICE This product meet s t he appl icab le I ndu stry Ca nada technical specifications. NOTICE The Ringer Equivale nce Nu mber is an indi c ation of t he m a ximum number of devices allowed to be conn ect ed t o a telepho ne int e rf ac e. T he t erm ination on an i nt erface may consist of any [...]

Bro the r In tern ati ona l C orp orat ion 100 S omerse t Corp orate Bo ulevar d P.O. Box 6911 Br idgewa ter, NJ 0880 7-0911 USA Brot her Inte rnatio nal Corp oratio n (Cana da) Lt d. 1 r u e Hôtel de V ille , Dol lard- des-O rmeaux , QC, Cana da H 9B 3H 6 Vi sit us on the Wor ld Wid e Web http: //www.brother .co m These m achines ar e made for us[...]