Brother MFC-9550 manual

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Pr oduct Description Six performance modes are av ailable for “6 in 1” model MFC-9550: Fax, Printer , Copier , Scanner, PC F ax and Messa ge Manager . The MFC-9050 is a “3 in 1” model: Fax, Printer , Copier .[...]

THIS EQUIPMENT IS NOT DESIGNED FOR MAKING TELEPHONE CALLS WHEN THE PO WER F AILS. AL TERN A TIVE ARRANGEMENTS SHOULD BE MADE FOR A CCESS T O EMERGENCY SER VICES. APPRO VED FOR CONNECTION T O TELECOMMUNICA TIONS SYSTEMS SPECI- FIED IN THE INSTRUCTIONS FOR USE SUBJECT T O THE CONDITIONS SET OUT THEREIN. APPRO V AL CERTIFICA TE NUMBER : MFC-9050:60847[...]

REQUEST TO INSTALL SOCKETS This equipment needs to be connected to a new-style modular telephone socket. If your telephone line does not have such a socket, your local Telephone Area Sales Office can fit one for you. If you have extensions that need re-wiring, your Telephone Area Sales Office can also do this for you, or you can do it yourself usin[...]

T able of Contents i 1 Introduction Using This Manual ................................................................................. 1 Finding Information .............................................................................. 1 Symbols Used In This Manual .............................................................. 2 Features Of fered [...]

ii TABLE OF CONTENTS 4 Initial Setup Getting Started ..................................................................................... 29 Setting the Dialling Mode (T one/Pulse) ............................................. 29 Setting the Date and T ime ................................................................... 30 Setting the Station I[...]

iii TABLE OF CONTENTS Selecting a Caller ID from the Memory for Call Reply ..................... 47 T o Activ ate Certain Network Services When Using Call Reply .... 49 Call Reply to DDI numbers via Caller ID ...................................... 49 Clearing the Caller ID Stored in Memory .......................................... 50 Printing Call[...]

iv TABLE OF CONTENTS 7 Setup Quick-Dial Numbers Storing Numbers for Easy Dialling ................................................... 73 Storing One T ouch Dial Numbers ....................................................... 73 Storing Speed Dial Numbers .............................................................. 74 Changing One T ouch and Speed[...]

v TABLE OF CONTENTS Listening to the Outgoing Message (OGM) ................................... 90 Erasing the Outgoing Message (OGM) .......................................... 90 Activ ating Message Manager Mode ................................................... 90 Message Indicator ................................................................[...]

vi TABLE OF CONTENTS Computer Requirements ................................................................... 113 Loading the Printer Driv er for Y our MFC-9050 ......................... 113 Installing MFC-9050 Printer Driv er ............................................. 114 If you are using W indows NT ® W orkstation V ersion 4.0: .............[...]

vii TABLE OF CONTENTS 15 Optional Accessories Memory Board ................................................................................... 131 Optional Memory for the Printer & Fax Operations ......................... 131 For the Printer ............................................................................... 131 For the F ax .......[...]

viii TABLE OF CONTENTS 18 Specifications Fax Specif ications .............................................................................. 171 Printer Specif ications ........................................................................ 172 Electrical and En vironment ............................................................. 173 P ARALLEL I[...]

W ARNING! Miscellaneous appr o val conditions National and European laws state that only appro ved apparatus may be connected to lines provided by Public T elecommunications Operators (PTOs). In the case of analogue Group 3 fax machines such as your Brother fax, this usually implies compliance with national technical requirements, and an approv al [...]

1 Using This Manual Thank you for purchasing a Brother Multi-function center (MFC). This machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. Ho we ver , you can use your machine to its fullest potential by taking a fe w minutes to read this manual. Additionally , your machine has a Help Ke y . Pres[...]

2 CHAPTER ONE Symbols Used In This Manual Note or additional information. The machine may be damaged or may not work correctly if this is not observed. W arning. Damage can result if this is not observed. Features Offered b y your Multi-Function Centre Y our MFC-9050 can be used as a fax machine, a copier and as a 600 dpi laser printer . As well as[...]

3 INTR ODUCTION Fax T ones and Handshake When someone is sending a fax, the f ax machine sends fax calling tones, (CNG tones)—soft, intermittent beeps at 4-second intervals. Y ou’ll hear them when you dial and press Start , and they continue for about 40 seconds after dialling. During that time, the sending machine must be gin the “handshake?[...]

4 CHAPTER ONE MFC-9050 Contr ol P anel Over vie w Volume Start Stop Resolution Mode Tel - Index High Low ABC D EF GH I JKL MNO P Q RS TUV WXY Z Clear Menu Set FF/Cont Test / Reset Photo Enlarge Sort Reduce Print Priority On / Off Line R Redial / Pause Speed Dial Tel Help/ Broadcast Copy status status Fine Photo TAD S.Fine Fax F/T 02 03 04 14 15 16 [...]

5 INTR ODUCTION 11 Stop Stops a fax, cancels an operation or exits from function mode. 12 Photo This ke y is used to copy photographs. 13 Reduce Reduces copies depending on the ratio you select: 100%, 93%, 87%, 75%, and 50%. Y ou can also use the Auto Reduction function to hav e the machine automatically calculate the reduction ratio that f its the[...]

6 CHAPTER ONE Help/ Broadcast Start Stop Shift Record Erase Play Copy Resolution Mode Tel - Index High Low ABC D EF GH I JKL MNO P Q RS TUV WXY Z Clear Menu Set FF/Cont Test / Reset Photo Enlarge Sort Reduce Print Priority On / Off Line R Redial / Pause Speed Dial 955O Tel Volume status status Voice Doc. Fine Photo S.Fine Fax F/T 02 03 04 14 15 16 [...]

7 INTR ODUCTION 13 Reduce Reduces copies depending on the ratio you select: 100%, 93%, 87%, 75%, and 50%. Y ou can also use the Auto Reduction function to hav e the machine automatically calculate the reduction ratio that f its the size of y our paper . 14 Start Starts sending a fax. 15 Copy Makes a copy . 16 FF/Cont When the LCD sho ws REMAINED D [...]

8 CHAPTER ONE[...]

2 CHAPTER TWO Installation 9 * ....... Only for MFC-9550 ** ......... Only for MFC-9050 Whene ver you tr ansport the machine, use the packing materials that came with your machine and pack the machine correctly . P ac king List Make sure y ou have the f ollowing items: Handset Curled Cord * T elephone Line Cord T elephone Handset * Dust Cover Owner[...]

10 CHAPTER TWO Choosing a Location Place your machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone wall socket and a standard earthed electrical sock et. A void placing your machine wher e it may be knocked. Do not place near heaters, air conditioners, w ater , c[...]

11 INST ALLA TION 3 A void using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electr ic shock from lightning. 4 Do not use the telephone to report a gas leak in the vicinity of the leak. Assemb l y Install the Drum Unit Assemb ly (with T oner Car tridge) 1 Unpack the drum unit assembly , includi[...]

12 CHAPTER TWO Do NO T remove star ter sheet. 2 Open the top cov er of the machine. Top Cover[...]

13 INST ALLA TION 3 Holding the drum unit by its handles, insert it in the machine. 4 Close the top cov er .[...]

14 CHAPTER TWO Setting Up the machine Follo w the instructions below to connect the handset (F or MFC-9550 only), po wer cord, and telephone line. LINE EXT. * * 1 Connecting the Handset. (For MFC-9550 only) Connect the curled handset cord to the bottom of the handset and to the left side of the machine. 2 Connect the po wer cord. When you connect t[...]

15 INST ALLA TION IMPORT ANT : If you need to remo ve the moulded mains plug in order to fit an appropriate type, you m ust discard the moulded plug immediately having cut it off , in or der that it is not inadvertently inserted into a live socket, thus presenting a shock hazar d. The wires in the mains lead of this appliance are coloured in accord[...]

16 CHAPTER TWO 3 Connect one end of the telephone line cord to the socket marked LINE on the left side of the machine. Connect the other end to the modular wall sock et. 4 Attach the wire extensions to the Multi-pur pose sheet feeder , and to the document guide base. 5 Attach the document and paper trays to the machine and pull out their extensions[...]

17 INST ALLA TION Loading P aper 1 Open the Multi-purpose sheet feeder cov er . 2 Fan the paper well. Load the paper , making sur e that the printing surface is to wards the fax unit and the paper le vel is stack ed belo w the triangle mark. The feeder can hold up to 200 sheets of 80gsm paper , or up to 10 en velopes. 3 Adjust the guides to fit the[...]

18 CHAPTER TWO Attaching Dust Co ver ■ It is essential to keep the dust cov er on your machine to pre vent dust from entering the print mechanism. ■ Using the dust cov er on your machine will prolong the life of the drum unit. 1 Attach the dust cov er to the no w open Multi-purpose Sheet Feeder cov er , pressing the dust cover sides around the [...]

19 INST ALLA TION Multi-Line Connections (P ABXs) Most of fices use a central telephone system, or P ABX. The machine will work with most P ABX or key systems that allo w a two-wire analogue connection. Ho we ver , we recommend that you ha ve a separate tele phone line for your machine. Y ou can then leave the machine in F ax Only Mode to receiv e [...]

20 CHAPTER TWO Using Extension T elephones It may be that your premises are already wired with parallel e xtension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsati[...]

21 INST ALLA TION Connecting an External T elephone Answering De vice (T AD) Sequence Y ou might choose to connect an additional answering machine. When you hav e an external T AD on the same telephone line as the machine, the T AD answers all calls. The machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes o ver th[...]

22 CHAPTER TWO Outgoing Message (OGM) of External T AD T iming is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 W e recommend the outgoing message (OGM) is no longer than 20 seconds. 2 Allo w 5 seconds of silence at the beginning of your message. (This allows the f ax to detec[...]

23 User -Friendly Pr ogramming W e hav e designed your machine with on-screen programming and a Help ke y . User-friendly programming helps you take full adv antage of all the functions your machine has to of fer . Since your programming is done on the LCD, we have created step-by- step on-screen prompts to help you program your machine. All you ne[...]

24 CHAPTER THREE Alternating Displays The LCD sometimes alternates between the currently selected option, and a help message gi ving brief instructions about ho w to proceed. The display you’ll probably see most often is sho wn below , showing you that when you place a document in the feeder , you can either dial a number to send it as a fax or p[...]

25 ON-SCREEN PR OGRAMMING 2. SETUP RECEIVE Function Description Factory Set Chapter 1. RING DELA Y Number of rings before the RING DELA Y :02 5 machine answers in Fax/T el TOLL SA VER:OFF ( F/T ), Fax or T AD (Message (MFC-9550) Manager for MFC-9550) mode. 2. F/T RING TIME Sets the time for F/T pseudo-ring 30 5 in Fax/T el ( F/T ) mode. 3. F AX DET[...]

26 CHAPTER THREE 4. REMAINING JOBS Function Description Factory Set Chapter Cancel a delayed fax (timer) or 5, 6 polling job. 5. INTERRUPT Function Description F actory Set Chapter Send a fax now , ev en if you 6 hav e the machine set to send a fax later , or if you hav e it set for Polling. 6. SET QUICK-DIAL Function Description F actory Set Chapt[...]

27 ON-SCREEN PR OGRAMMING 8. REMO TE F AX OPT (MFC-9050 Only) Function Description Factory Set Chapter 1. F AX FWD Set your fax machine to OFF 9 forward faxes. 2. F AX STORA GE Store incoming faxes into OFF 9 memory for remote retrie val. 3. REMOTE A CCESS Set code for retrieving f axes. 159 9 4. PRINT DOCUMENT Print incoming faxes stored in -- 5 t[...]

28 CHAPTER THREE 0. MISCELLANEOUS Function Description F actory Set Chapter 2. CALLER ID V iew and dial back, or print a ON 5 (Only for the U.K) list of the last 30 Caller IDs stored in memory . 1. PRINT OPTIONS Function Description Factory Set Chapter 1. INTERNAL FONT Y ou can print resident fonts to -- 14 check and confirm font types 2. CONFIGURA[...]

4 CHAPTER FOUR Initial Setup 29 Getting Star ted Setting the Dialling Mode (T one/Pulse) Y our machine is initially set to T ONE . If you are using a PULSE dial line, you can change the setting to PULSE by following the ste ps below . 1 For the MFC-9050, Press Men u , 1 , 1 . For the MFC-9550, Press Men u , 1 , 1 , 1 . The screen prompts you to sel[...]

30 CHAPTER FOUR Setting the Date and Time Y our machine displays the date and time, and prints it on e very fax y ou send. In the e vent of a po wer failure, the machine maintains date and time information for about 15 hours (MFC-9550) or about 12 hours (MFC- 9050). All other settings remain unaffected. 1 For the MFC-9050, Pr ess Menu , 1 , 2 . For[...]

31 INITIAL SETUP - The “+” (plus) character - Y our Country Code (e.g . “44” for the United Kingdom, “41” for Switzerland) - Y our local area code minus any leading “0” (“9” in Spain) - A space - Y our number on the local exchange, using spaces to aid readability as appropriate. As an example, your machine is installed in the Un[...]

32 CHAPTER FOUR ■ T o enter a space, press once betw een numbers and twice between characters. ■ If your Station ID has already been programmed, the screen prompts “1” to make a change, or “2” to exit without c hang ing. Entering T ext When you are setting certain functions, such as the Station ID, you may need to enter text into the ma[...]

33 INITIAL SETUP Special character s and symbols Press for (space) ! ” # $ % & ’ ( ) + , - . / Press # for : ; < = > ? @ [ ] ^ _ Press 0 for Ä Ë Ö Ü À Ç È É 0 Setting the Beeper V olume Y ou can set the beeper to LO W , HIGH or OFF . T he machine comes with this v olume set to LO W . When the beeper is set to LO W or HIGH , th[...]

34 CHAPTER FOUR Y ou can program an R ke ypress as part of a number stored in a One T ouch or Speed Dial location. When programming the One T ouch or Speed Dial number (Function menu 6-1 or 6-2) press R f irst (the screen displays “ ! ”), then enter the telephone number . If you do this, you do not need to press R each time before you dial usin[...]

35 INITIAL SETUP Setting the Speaker V olume Y ou can adjust the speaker volume when your machine has dialled (onhook dialling) and the line is connected. Y ou can turn the volume OFF or you can select a v olume le vel. Press or to adjust the volume le vel. The display sho ws the setting you are choosing. Each ke y press changes the volume to the n[...]

36 CHAPTER FOUR[...]

37 Basic Receiving Operations Select Ans wer Mode If you hav e the model MFC-9050 , you’ll need to connect an external telephone if you wish to use the Fax/T el ( F/T ) or Manual Mode. Answer Mode For ( means light off . means light on.) 1. Manual Y ou must answer all calls yourself. If you hear fax tones, press Start to begin recei ving the fax,[...]

38 CHAPTER FIVE 4. TA D This is the only setting in which you can use an external answ ering machine. Y our telephone answering de vice is connected to your machine, and answers e very call. Once the external telephone answering de vice (T AD) answers, the machine listens for fax tones. If it detects fax tones, F ax messages are printed. The T AD s[...]

39 SETUP RECEIVE Setting the Ring Dela y The Ring Delay setting determines the number of times the machine rings before it answers. 1 For the MFC-9050, Press Menu , 2 , 1 . For the MFC-9550, Press Menu , 1 , 2 , 1 . If you hav e a MFC-9050, go to Ste p 4. 2 Press or to select RING DELA Y . 3 Press Set . 4 Press or to select how man y times the line[...]

40 CHAPTER FIVE Even if the caller hangs up during the F/T pseudo-ringing, the machine continues the F/T pseudo-ringing for the set time. Please note that some faxes cannot be recei ved automatically in Fax/T el ( F/T ) Mode, because some fax machines do not send the standard Group 3 calling tone (“CNG”). IMPOR T ANT : This machine does not re-[...]

41 SETUP RECEIVE F ax Detect When you use this feature, you don’t ha ve to press Start when you answer a fax call and hear calling bee ps. Just hold the handset and wait for se veral seconds. When you see RECEIVING on the fax screen or when you hear “chirps” through the handset of an e xtension phone connected to another wall sock et, just re[...]

42 CHAPTER FIVE If you recei ve fax es that are split on two pages, change the reduction to AU T O –– OR –– choose a lo wer reduction percentage. NO TE: ■ When you use Auto Reduction to reduce incoming documents to fit on one page of recording pa per , you can do so only as long as the original document is not longer than 35 cm. If the or[...]

43 SETUP RECEIVE Setting the Print Density If your machine is printing too light or too dark, you can adjust the print density le vel. The new setting will remain until you change it again. 1 For the MFC-9050, Press Menu , 2 , 7 . For the MFC-9550, Press Menu , 1 , 2 , 7 . 2 Press or to select your setting. Each key press changes the print density [...]

44 CHAPTER FIVE Ad vanced Receiving Operations Operation fr om an External or Extension T elephone An external phone is a telephone that is plugged into your machine (either into the machine’ s EXT socket or into the back of the connector that plugs into the telephone wall socket). An extension phone is another phone on the same phone number as y[...]

45 SETUP RECEIVE If you’ re at an extension phone, you’ll need to lift the handset during the F/T Ring T ime and press # 5 1 between the F/T pseudo-rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing 5 1 . Changing Remote Codes Remote Codes might not work with some tele phone sys[...]

46 CHAPTER FIVE Caller ID (Caller IDentification) (Only f or the U.K.) Caller ID is a telephone service that allo ws the subscriber to see a display of the caller’ s phone number as the telephone rings. It is a fast w ay to screen your calls. Y ou can respond quickly to calls you missed, because Caller IDs are recei ved and stored in your machine[...]

47 SETUP RECEIVE How Does the Caller ID W ork? The Caller ID Appear s on the Displa y When Y our T elephone Rings As your telephone rings, the display sho ws you the caller’ s phone number . Once you pic k up the handset, the caller’ s ID disappears. Y ou will see up to the fir st 16 c haracters of the number on the display . Helpful Hints ■ [...]

48 CHAPTER FIVE 1 For the MFC-9050, Press Menu , 0 , 2 . For the MFC-9550, Press Menu , 1 , 0 , 2 . CALLER ID:ON SELECT { } & SET 2 Press or to select DISPLA Y ID . 3 Press Set . The caller ID of the last call will appear on the display . If no ID is stored, the beeper will sound and “ NO CALLER ID ” will appear on the display . 4 Press or [...]

49 SETUP RECEIVE T o Activate Certain Network Services When Using Call Reply It may be desired (in order to acti vate certain network services), to insert a special pref ix to be dialled in front of the Caller ID number when using the Call Reply feature. Some examples of such netw ork services are : * Y our outgoing Caller ID withheld The required [...]

50 CHAPTER FIVE Clearing the Caller ID Stored in Memory For the ef fectiv e use of the memory , it is recommended that you should clear the Caller ID stored into memory by pressing Clear when the display sho ws the number . Printing Caller ID List 1 For the MFC-9050, Press Menu , 0 , 2 . For the MFC-9550, Press Menu , 1 , 0 , 2 . 2 Press or to sele[...]

51 SETUP RECEIVE Setup f or Polling Receive Polling Recei ve is when y ou call another fax machine to recei ve a f ax from it. 1 For the MFC-9050, Press Menu , 2 , 8 . For the MFC-9550, Press Menu , 1 , 2 , 8 . The screen displays POLLING:STANDARD SELECT { } & SET 2 Press or to choose ST AND ARD . 3 Press Set . The screen prompts you to enter t[...]

52 CHAPTER FIVE 5 Press Set . The screen prompts you to enter the fax number y ou want to poll, and then to press Start . ENTER FAX NO. THEN PRESS START 6 Press Start . Setup Dela yed P olling Receive Y ou can set your machine to be gin Polling Receiv e at a later time. 1 For the MFC-9050, Pr ess Menu , 2 , 8 . For the MFC-9550, Pr ess Menu , 1 , 2[...]

53 SETUP RECEIVE Sequential P olling Y our machine can request documents from sever al fax units in a single operation. Y ou just specify sev eral destinations in Step 6. After this operation, a Sequential Polling Report will be printed. 1 For the MFC-9050, Press Menu , 2 , 8 . For the MFC-9550, Press Menu , 1 , 2 , 8 . The screen displays POLLING:[...]

54 CHAPTER FIVE Setting PC Interface Mode (Only f or MFC-9550) If you connect your machine to your PC, you can recei ve fax es into your PC. After completing all setup for Multi-Function Link Pro for Fax, you can select PC Interface Mode ( ON / OFF ) for routing incoming f axes. 1 Press Menu , 1 , 2 , 0 . 0.PC INTERFACE 2 Press or to select ON or O[...]

Bef ore Y ou Begin ■ Documents must be between 14.8 and 21.6 cm wide, and 15 and 60 cm long. This machine can only scan an image 20.8 cm wide, regar dless of ho w wide the document is. ■ Make sure you insert documents face do wn , top edge fir st . ■ Adjust the paper guides to f it the width of your document. Paper Guides ■ The automatic do[...]

56 CHAPTER SIX ■ DO NOT use curled, wrinkled, folded, or ripped document, or documents with staples, paper clips, paste or tape attached. DO NOT use cardboard, ne wspaper , or fabric. ■ Make sure documents written with ink, tippe x/liquid paper are completely dry . Resolution When you hav e a document in the feeder, you can use the Resolution k[...]

57 SETUP SEND A utomatic T ransmission This is the easiest way to send a fax. IMPOR T ANT : Do not pick up the handset. 1 Insert the document face do wn in the feeder . 2 Enter the fax number using One T ouc h, Speed Dial, T el-Index or the dial pad. 3 Press Start . The machine starts scanning the document and the display indicates the job number a[...]

58 CHAPTER SIX Fax Redial If you’ re sending a fax manually and the line is busy , you can retry the number by pressing Redial/P ause . 1 Press Redial/P ause . 2 Press Start . (Only for Ireland) If you’ re sending a fax automatically and the line is busy , the machine will automatically redial up to 4 times (3 times for Ireland) at 2 minute int[...]

59 SETUP SEND 2 For the MFC-9050, Press Menu , 3 , 9 . For the MFC-9550, Press Menu , 1 , 3 , 9 . The screen displays 9.REAL TIME TX 3 Press Set . 4 T o change the default setting, press or to select ON ( or OFF) and go to Step 7. –– OR –– For the ne xt fax transmission only , press or to select NEXT FA X ONL Y . REAL TIME TX:ON 5 Press Set[...]

60 CHAPTER SIX Basic Sending Operations Composing an Electr onic Cover P age The cov er page is sent to the receiving party’ s machine. Y our cover page includes the name stored in the One T ouch or Speed Dial memory , if you hav e used this featur e to start the call. If you’ re dialling manually , the name is left blank. The cover page indica[...]

61 SETUP SEND 2 For the MFC-9050, Press Menu , 3 , 1 . For the MFC-9550, Press Menu , 1 , 3 , 1 . 3 Press Set when the screen displays NEXT F AX ONL Y . 4 Press or to select ON (or OFF ). 5 Press Set . 6 Press or to view the comment selections. 1.NOTE OFF 2.PLEASE CALL 3.URGENT 4.CONFIDENTIAL 5. 6. 7 Press Set when the screen displays your selectio[...]

62 CHAPTER SIX Always Send Cover Page Make sure Station ID is set up (chap. 4). This feature does not work without the Station ID. Y ou can set the machine to send a cov er page whenever you send a f ax. The number of pages in your fax is not included when you use this setting. 1 For the MFC-9050, Pr ess Menu , 3 , 1 . For the MFC-9550, Pr ess Menu[...]

63 SETUP SEND 5 Press Set when the screen displays your selection. The screen displays ACCEPTED NEXT 1.YES 2.NO 6 Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu. –– OR –– Press 2 to exit if you have finished choosing settings. Using a Printed Cover P age If you prefer using a printed cov er pag[...]

64 CHAPTER SIX Composing Y our Own Comments 1 For the MFC-9050, Pr ess Menu , 3 , 2 . For the MFC-9550, Pr ess Menu , 1 , 3 , 2 . The screen displays 2.COVERPAGE NOTE 2 Use or to choose position 5 or 6 for your customized comment. 3 Press Set . 4 Use the dial pad to enter your customized comment. 5 Press Set . The screen displays ACCEPTED NEXT 1.YE[...]

65 SETUP SEND 4 Press Set when the screen displays your selection. The screen displays ACCEPTED NEXT 1.YES 2.NO 5 Press 1 if you want to select additional settings. T he display returns to the SETUP SEND menu. –– OR –– Press 2 if you have finished choosing settings and go to Step 6. 6 Enter the fax number you’ re calling. 7 Press Start . [...]

66 CHAPTER SIX 4 If you set Call Reserv ation to ON , press Set when the screen displays your selection. The screen displays the current setting for Call Back Message. CALL MESSAGE:OFF CALL MESSAGE:ON 5 Press or to select ON (or OFF ). 6 Press Set when the screen displays your selection. The screen displays ACCEPTED NEXT 1.YES 2.NO 7 Press 1 if you[...]

67 SETUP SEND Dela yed T ransmission (Timer) Y ou can use this function to send a fax up to 24 hours later . 1 Insert the document in the feeder . 2 For the MFC-9050, Press Menu , 3 , 7 . For the MFC-9550, Press Menu , 1 , 3 , 7 . 3 Enter the time you want the fax to be sent, in 24-hour format (for example, enter 19:45 for 7:45 PM). 4 Press Set . T[...]

68 CHAPTER SIX Br oadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Help/Br oadcast key , you can include up to 24 One T ouch locations, up to 100 Speed Dial locations, and up to 50 manually dialled numbers (maximum of 174 locations if you did not use up any locations for Groups, access codes o[...]

69 SETUP SEND ■ If the memory is full, press Stop to abort the job or press Start to send the portion that is in the memory (if more than one page has been scanned). Multiple Resolution T ransmission Use this feature to select separate resolution settings for each page of the fax you’ re sending. This could be useful if you’ re sending a fax [...]

70 CHAPTER SIX 3 The screen displays POLLING:STANDARD SELECT { } & SET 4 Press or to choose ST AND ARD . 5 Press Set . The screen displays 1.DOC 2.MEMORY 6 Press 1 to select DOC if you want your machine to scan the printed document at the time it is polled. –– OR –– Press 2 to select MEMOR Y . ACCEPTED NEXT 1.YES 2.NO 7 Press 1 if you w[...]

71 SETUP SEND 3 The screen displays POLLING:STANDARD SELECT { } & SET 4 Press or to choose SECURE , and press Set . 5 Enter a four-digit number , and press Set . 1.DOC 2.MEMORY 6 Press 1 to select DOC if you want your machine to scan the printed document at the it is polled. –– OR –– Press 2 to select MEMOR Y . ACCEPTED NEXT 1.YES 2.NO [...]

72 CHAPTER SIX 2 If you hav e more than two jobs waiting, use or to select the job you want to cancel. Press Set when the screen displays your selection. — OR — If you have only one job waiting, go to step 3. #02 SALES REPORT 1.CLEAR 2.QUIT 3 Press 1 to cancel — OR — Press 2 to exit without cancelling. T o cancel another job , return to ste[...]

73 Storing Numbers for Easy Dialling Y ou can set up your machine to do three types of easy dialling: One T ouch, Speed Dial and Groups for Broadcasting of faxes. Storing One T ouc h Dial Number s Y ou can store 24 fax/phone numbers that y ou can dial by pressing one ke y . Y ou can also store names with these numbers. Even if you lose electrical p[...]

74 CHAPTER SEVEN 6 Press Set . The screen prompts you to select the type of number this is. Use or to select the type you want. FA X a fax number TEL a telephone (voice) number F/T both a fax and telephone (v oice) number 7 Press Set . 8 Return to Step 2 to store another One T ouch Dial number . — OR — Press Stop to exit. When you dial a One T [...]

75 SETUP QUICK-DIAL NUMBERS 7 Press Set . 8 The screen prompts you to select the type of number this is. Use or to select the type you want. FA X a fax number TEL a telephone (voice) number F/T both a fax and telephone number 9 Press Set . 10 Return to Step 2 to store another Speed Dial number . –– OR –– Press Stop to e xit. Changing One T [...]

76 CHAPTER SEVEN Y ou can include up to 24 One T ouch locations, or up to 100 Speed Dial locations. If you broadcast to more than the maximum locations a vailable, you will be unable to set up transmissions using Dual Access and the T imer . 1 For the MFC-9050, press Menu , 6 , 3 . For the MFC-9550, press Men u , 1 , 6 , 3 . The screen displays SEL[...]

Making V oice Calls Y ou can use your machine to make v oice telephone calls, by dialling manually or by using One T ouch or Speed Dial memory . USING THE UNIT WITH AN EXT . TEL (Only f or MFC-9050) If you connect an external telephone to the unit, your fax machine can be used to make normal telephone calls. Manual Dialling Manual dialling is simpl[...]

78 CHAPTER EIGHT Speed Dialling 1 Pick up the handset. 2 When you hear a dial tone, press Speed Dial , then press the two- digit Speed Dial number . 3 T o hang up, replace the handset. If you are sending a fax, press Start after pressing the Speed Dial number . If you picked up the handset, press Star t when the recei ving fax machine answers with [...]

79 TELEPHONE (V OICE) OPERA TION Sear ching T elephone Index Y ou can search for names you hav e stored in One T ouch and Speed Dial memories. Names are stored alphabetically . 1 Press T el-Index , then enter the first letter of the name you’ re looking for . 2 Press or to search the memory . 3 When the screen displays the name you want to call, [...]

80 CHAPTER EIGHT Call Reservation with an External T elephone (Only for MFC-9050) If you connect an external telephone to the unit, you can send a fax and then talk to the recipient using the Call Reserv ation feature. After your fax has been printed on the receiving end, the receiving fax machine will ring as if it were recei ving a telephone call[...]

81 This chapter is for Model MFC-9050. If you have model MFC-9550 your remote fax options are handled by the Message Manager . Please see chapter 10, “Message Manager”. Fax Forwarding Y ou cannot use Fax F orwarding when “Fax Storage” is set to OFF . Programming a Fax Forwarding Number When Fax Forwarding is set to ON , your fax machine sto[...]

82 CHAPTER NINE See “Printing a Fax from Memory (Only for MFC-9050)” chap. 5 Y ou can also dial into your machine from a remote location to switch this feature on, or to change the number you want your faxes forwarding to. Setting Fax Storage If you set Fax Storage to ON , you will be able to retrieve fax messages from another location, using F[...]

83 REMO TE F AX OPTIONS (ONL Y FOR MFC-9050) 2 Enter a three-digit number from 000 to 998. The cannot be changed. Do not use the same digits that appear in your Remote Activation or Deactivation Code. 3 Press Set . 4 Press Stop to exit. Remote Retrieval Using Y our Remote Access Code T o listen to your voice messages, you can call from any touc h t[...]

84 CHAPTER NINE Change Fax Forwarding Setting Press 9 5 then to T urn F ax F orwarding OFF ––Press 1 . T urn F ax F orwarding ON ––Press 2 . Program F ax Forward Number ––Press 4 . Automatically , the machine will turn Fax F orwarding ON . T urn F ax Storage ON ––Press 6 . T urn F ax Storage OFF ––Press 7 . (This is only possibl[...]

85 REMO TE F AX OPTIONS (ONL Y FOR MFC-9050) Retrieving the Memory Status List Y ou can retriev e the Memory Status List from a remote fax machine to see if you hav e any fax messages. 1 Dial your fax machine’ s number . 2 When you hear the beep, immediately enter your Remote Access Code (The factory setting is 1 5 9 ). 3 When you hear two short [...]

86 CHAPTER NINE Changing the Fax Forwarding Number Y ou can change the default setting of your f ax f orwarding number from a remote fax machine. 1 Dial your fax machine’ s number . 2 When you hear the beep, immediately enter your Remote Access Code (The factory setting is 1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 5 4 [...]

87 Intr oduction This section provides you with information about how to operate the Message Manager features of your MFC-9550. Y our machine has been designed to be user friendly . Y ou will find a function chart in chap. 3 that shows you the easy button presses you can perform to access all programmed features. Record Erase Play Voice Doc. Messag[...]

88 CHAPTER TEN Flexib le Memory Settings (Messag e Store) Message Manager Mode off ers you six fle xible memory settings, so that you can decide which kinds of messages you want to receive. 1. DOC:ON, V OICE:ON Both voice and fax messages are stored. Y ou can use the Fax Forwarding or P aging features and retriev e voice and fax messages remotely .[...]

89 MESSA GE MANA GER (ONL Y FOR MFC-9550) Setting the Message Store Select the setting from the descriptions of “Flexible Memory Settings”. 1 Press Menu , 1 , 8 , 1 . The screen prompts you to choose a DOC (Document) setting. DOC:OFF SELECT { } & SET 2 Press or to select ON (or OFF ). 3 Press Set . The screen prompts you to choose a V OICE [...]

90 CHAPTER TEN 3 Press Set . 4 Press Record , then pick up the handset to record a message. F or example: “Hello. W e ar e unable to take your call at this time. Please leave a message after the signal. If you wish to send a f ax, please pr ess 51, wait for the fax tones, then pr ess the start button on your machine.” 5 Replace the handset. The[...]

91 MESSA GE MANA GER (ONL Y FOR MFC-9550) Message Indicator Once you return home or to the of fice you can easil y and quickly see if any v oice or fax messages hav e been stored in the Message Manager . If the V oice and/or Doc Indicator lights are flashing, there is a new message stored. Once a ne w voice messa ge is played, the V oice indicator [...]

92 CHAPTER TEN Pla ying V oice Messages and Memos Follo w the steps below to listen to v oice messag es and memos. 1 Press Pla y . Adjust volume by pressing or . All ne w messages and memos are played in the order they were recorded. The display sho ws the number of the current message, and the total number of messages. If Caller ID information was[...]

93 MESSA GE MANA GER (ONL Y FOR MFC-9550) Bac kup Printing Option When you choose DOC:ON in the Message Manager Mode, all incoming fax messages are stored in the a v ailable memory for retriev al. T o pr int a backup copy automatically , turn this option ON. 1 Press Menu , 1 , 8 , 2 . The scr een prompts you to select a setting. BACKUP PRINT:ON SEL[...]

94 CHAPTER TEN T o erase messag es all at once 1 Press Erase . The screen prompts you to choose what kind of messages you want to erase. ERASE ALL VOICE? SELECT { } & SET 2 Press or to select erasing all voice messages ( ALL V OICE ), all document messages ( ALL DOC. ), or all messages—both voice and fax—( ALL MSG ). 3 Press Set . 4 Press 1[...]

95 MESSA GE MANA GER (ONL Y FOR MFC-9550) When T oll Saver is ON , it o verrides your Ring Delay setting. T oll Sav er must be OFF for the machine to operate using your Ring Delay setting. 1 Press Menu , 1 , 2 , 1 . 2 Press or to select TOLL SA VER (or RING DELA Y ). 3 Press Set when the screen displays your selection. 4 Press or to select ON (or O[...]

96 CHAPTER TEN Fax Forwar ding/Pa ging When Paging is set to ON, your machine dials the phone number you have programmed and, when connected, plays the Paging OGM message you hav e recorded. This lets you kno w you hav e a fax or v oice message in the Message Manager memory . When Fax Forwarding is set to ON, your machine dials the fax machine phon[...]

97 MESSA GE MANA GER (ONL Y FOR MFC-9550) 2 Press or to reach PAGING MSG. 3 Press Set . 4 Press Record , then pick up the handset to record a message. 5 Press Stop . The Message Manag er plays your OGM. 6 Press Stop . Programming the P aging Number 1 Press Menu , 1 , 8 , 6 . 2 Press or until the screen displays PAGING 3 Press Set . The screen promp[...]

98 CHAPTER TEN Using the Remote Access Code T o listen to your voice messages, you can call from an y touch tone phone. T o receiv e faxes at your location, you must call from a fax machine using touch tone. For con venience, you can retrie ve fax es from a touch tone phone by having them sent to a f ax machine. For e xample, if your hotel room doe[...]

99 MESSA GE MANA GER (ONL Y FOR MFC-9550) Remote contr ol commands 91 Playing voice messages 1 (Skip back) 2 (Skip next) 9 STOP Playing 92 Record Memo 93 Erase all ICM & Memo 94 Play and Record OGM in memory 1 Play 1 T AD MSG 2 F/T MSG 3 P A GING MSG 2 Record 1 T AD MSG 2 F/T MSG 3 P A GING MSG 95 Changing F ax Forwarding/ Paging setting 1 OFF [...]

100 CHAPTER TEN Retrie ving the Memory Status List Y ou can retrie ve the Memory Status List from a remote fax machine to see if you ha ve any f ax messages. 1 Dial your fax machine’ s number . 2 When you hear the beep, immediately enter your Remote Access Code (The factory setting is 1 5 9 ). 3 When you hear two short beeps, use the dial pad to [...]

101 MESSA GE MANA GER (ONL Y FOR MFC-9550) Changing the F ax Forwarding Number Y ou can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your fax machine’ s number . 2 When you hear the beep, immediately enter your Remote Access Code (The factory setting is 1 5 9 ). 3 When you hear two short beeps, use th[...]

102 CHAPTER TEN[...]

103 Machine Settings and Journal Y ou can print the following lists and reports: 1.XMIT REPORT Choose if T ransmission V erification Report is printed after all Fax es sent. 2.JOURNAL Journal lists information about the last 50 incoming and outgoing fax es. TX means T ransmit; RX means Recei v e. 3.QUICK-DIAL Lists names and numbers stored in One T[...]

104 CHAPTER ELEVEN T o Print a Repor t 1 For the MFC-9050, press Men u , 7 . For the MFC-9550, press Men u , 1 , 7 . 2 Enter the number (see list above) of the report you want to print. For e xample, press 4 to print the TEL. INDEX . 3 Press Start . 4 Press Stop to exit. T ransmission V erification (Xmit) Report Y ou can use the Xmit Report as conf[...]

105 PRINTING REPOR TS 4 Press or to choose your setting. If you choose 7 days, the screen prompts you to choose a day at which to begin the 7-day countdown. 5 When the screen displays the setting you want, press Set . 6 Enter the time to begin printing, in 24-hour format. (For example, enter 19:45 for 7:45 PM). 7 Press Set . 8 Press Stop to exit.[...]

106 CHAPTER ELEVEN[...]

107 12 CHAPTER TWELVE Making Copies Using Y our Mac hine as a Copier Y ou can use y our machine as a copy machine, making up to 99 copies at a time. The machine can stack the copies or collate (sort) them. Copy Photo Enlarge Sort Reduce The scannable area of your machine be gins at approximately 4mm from the edge of the paper . Non-scannable area ([...]

108 CHAPTER TWEL VE Making a Single Cop y The default resolution for a single cop y is Super Fine. Press Photo for photographs. 1 Insert the document face do wn in the feeder . 2 Press Cop y , then wait f i ve seconds for the document to feed to the start position. –– OR –– Press Copy again. DO NOT pull the paper while copying is in progres[...]

109 MAKING COPIES If you were scanning the f irst page to be copied, press Stop to cancel the operation and restart to make a single cop y . If you were scanning a subsequent page, you’ll have the option to press Copy to copy the pages scanned so far –– OR –– press Stop to cancel. Reducing and Enlarging Copies 1 Insert pages to be copied [...]

110 CHAPTER TWEL VE[...]

111 Bef ore Y ou Begin 1 Make sure you ha ve an IEEE 1284 compliant, bi-directional parallel interface cable. 2 Disconnect the telephone line cord, then unplug the machine power cord from the electrical outlet before connecting the parallel interface cable. 3 Make sure your computer is of f and unplugged from electrical power before you connect the[...]

112 CHAPTER THIR TEEN 3 Ensure the machine is switched on before you plug the PC into the electric socket, then switch on the PC. Notice to PC User A small filter core and cable tie are enclosed in the vinyl bag with your machine. PLEASE SA VE THESE P AR TS. Y ou will need them in the future if you connect machine with a Personal Computer . And for[...]

113 SETTING UP THE MA CHINE AND COMPUTER TO W ORK TOGETHER Computer Requirements Recommended system requirements for the communication software suite pro vided are: • W indows ® 3.1, 3.11, 95, 98, NT ® W orkstation 4.0 • IBM PC Pentium 75 or higher • 16 MB Ram [32 MB Highly Recommended] • 50 MB of Hard Disk Space • CD Rom Driv e [MFC-95[...]

114 CHAPTER THIR TEEN Installing MFC-9050 Printer Driver If y ou are using Windo ws NT ® W orkstation V ersion 4.0: 1 Click the Start button in the T askbar . 2 Select Settings , then Printers . 3 Double-click on the Add Printer wizard. The Add Printer W izard windo w appears: 4 Select My Computer and click the Next button.[...]

115 SETTING UP THE MA CHINE AND COMPUTER TO W ORK TOGETHER 5 Select the Port you will use (we recommend LPT1), and click the Next button. 6 Click the Ha ve Disk b utton. The Install From Disk windo w appears: 7 Insert the floppy disk for the MFC-9050 printer dri ver into dri ve A, and click the OK button.F ollo w the screen pr ompts to complete the[...]

116 CHAPTER THIR TEEN If y ou are using Windo ws 3.1 or 3.11: 1 Insert the floppy disk for the MFC-9050 printer dri ver into dri ve A. 2 From the Program Manager , click on File, then Run. 3 Enter A:SETUP . If y ou are using Windo ws 95 or 98: 1 Insert the floppy disk for the MFC-9050 printer dri ver into dri ve A. 2 Click the Start b utton in the[...]

117 SETTING UP THE MA CHINE AND COMPUTER TO W ORK TOGETHER Software f or y our MFC-9550 Software/Driver s The follo wing software is pro vided to optimize the use of your MFC - 9550. The softw are can run under W indows ® 3.1, 3.11 and 95, 98 and W indows NT ® W orkstation V ersion 4.0. ■ Printer Driv er*- The printer driv er creates the print [...]

118 CHAPTER THIR TEEN 2 T urn your computer on and start W indows ® . NO TE: Under Windo ws ® 95 the follo wing screen might appear , as shown belo w . A) If you see the abov e screen, select the third option “Do not install a dri ver [W indows will not prompt you again]”. B) If you see the “Update Device Dri ver W izard” during start up,[...]

119 SETTING UP THE MA CHINE AND COMPUTER TO W ORK TOGETHER 4 From the Auto-Installer Select your preferred language by double clicking on it with your mouse. 5 The MFC-9550 is a parallel laser de vice so select this option, again by double clicking. 6 Select STEP 1 and install the Br other Resour ce Manager . Y ou can either install the software no[...]

120 CHAPTER THIR TEEN • The best or recommended printer driv er is indicated in bold. • Be sure to choose the proper printer dri ver in your application software. • Be sure the printing resolution is set to 300 dpi in your DOS application software. What Does the Remote Printer Console Do? The Remote Printer Console (RPC) is a utility program [...]

121 SETTING UP THE MA CHINE AND COMPUTER TO W ORK TOGETHER 3 Insert the Brother CD-R OM into your CD-R OM dri ve (substitute your appropriate dri ve letter for “X”). 4 At the DOS prompt (C:>) type X: (X is the letter of your CD-R OM driv e) and press Enter . C:>X: 5 T ype CD DOSLASER and press Enter . X:> CD DOSLASER 6 T ype RPCSE[...]

122 CHAPTER THIR TEEN[...]

123 Special Printing Features Windows ® Printing The dedicated printer dri ver and TrueT ype™ - compatible fonts (for MFC-9550 only) for Microsoft ® W indows ® 95, 98 and 3.1, 3.11 and W indows NT ® W orkstation V ersion 4.0 are availa ble on the CD-R OM supplied with your machine. Y ou can easily install them into your W indows ® system usi[...]

124 CHAPTER FOUR TEEN The RPC program also provides a status monitor progr am, a T erminate- and-Stay Resident (TSR) program. It monitors the printer status while running in the background, and reports the current status or errors on your computer screen. Bi-directional P arallel Interface The bi-directional interface lets the machine communicate w[...]

125 USING THE MA CHINE AS A PRINTER When you use labels or transpariencies for ov erhead projectors, be sure to use the manual feed slot. T w o-Sided Printing (Manual Duple xing) The supplied printer dri v er for W indows ® 3.1, 3.11 and 95, 98 and for W indows NT ® W orkstation V ersion 4.0 enables manual duplex printing. (For more inf ormation,[...]

126 CHAPTER FOUR TEEN Manual Feed Slot The Multi-purpose sheet feeder also has a manual feed slot. Y ou can load paper sheet-by-sheet into this slot. Y ou do not have to remo ve paper from the Multi-purpose sheet feeder . Loading one sheet of paper Y ou do not hav e to choose manual feed in the Setup dialog box of your printer dri ver . Insert the [...]

127 USING THE MA CHINE AS A PRINTER P aper T ray The machine ejects paper with printed surfaces f ace do wn into the paper tray at the front of the machine. When you use transparencies, remove each sheet immediately after printing, to pre vent a pa per jam or curled sheets. Sim ultaneous Printing/F axing Y our machine can print data from your compu[...]

128 CHAPTER FOUR TEEN If an error occurs, such as a memory full condition, press FF/Cont to clear the error and continue operation. T est/Reset K ey Y ou can use this ke y to print a test sample page. If data remains in the printer memory , press On/Off Line , then press T est/Reset (the printer cannot print a test sample page if it is online). The[...]

129 USING THE MA CHINE AS A PRINTER Restoring F actor y Default Settings (Onl y f or MFC-9550) Y ou can return the machine to original factory settings. Permanent fonts are restored, but macros are cleared. Y ou can change user settings using the Remote Printer Console program. 1 Press Menu 2 , 2 , 1 . The screen displays 1.RESET 2.QUIT 2 Please ch[...]

130 CHAPTER FOUR TEEN Paper Type Paper Size Cut sheet A4, Letter, Legal, B5, A5, Executive, Custom size 70-216 x 127-356 mm (2.75-8.5 x 5-14 inches) Envelopes DL, C5, COM-10, Monarch, 9” x 12” Post Card 70-216 x 127-279 mm (2.75-8.5 x 5-11 inches) Organizer Day-Timer ® J, K, L, M 70-216 x 127-279 mm (2.75-8.5 x 5-11 inches) Labels and 70-216 x[...]

131 Memory Board The memory board is installed on the main controller board inside the machine. When you add the optional memory board, it increases the performance modes for both fax and printer operations. Optional Memory for the Printer & Fax Operations The machine can recognize 1MB (ME1000) or 2MB (ME2000) of Optional Memory using a special[...]

132 CHAPTER FIFTEEN Model Name Optional Memory Total MFC-9050 MFC-9550 1 MB 2.3MB (up to 230 Pages) with standard memory or (30 Minutes) 1.3MB 2 MB 3.3MB(up to 330 Pages) (up to 130 Pages) (45 Minutes) (20 Minutes) Using Brother #1 Chart with MMR coding and Standard Resolution. Installing the Optional Memory Board 1 Disconnect the telephone line co[...]

133 OPTION AL A CCESSORIES WARNING Do not touch the surface of the main controller board. 3 T o install the memory board onto the main controller board, use the attached spacer and plug it into the left connectors of the main controller board. WARNING ■ Hold the edge of the memory board. Do not touch the surface of the board. ■ Make sure the me[...]

134 CHAPTER FIFTEEN[...]

135 Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the telephone and A C sockets (in this order) before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not place this product[...]

136 CHAPTER SIXTEEN 11 Do not touch a document during printing. 12 Ne ver push objects of an y kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. 13 Do not attempt to service this product yourself[...]

137 IMPOR T ANT INFORMA TION This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances. Caution Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. The fol[...]

138 CHAPTER SIXTEEN IEC 825 Laser Class CLASS 1 LASER PR ODUCT . Disconnect device The equipment must be installed near the socket outlet whic h must be easily accessible. Manufactured at Brother Inasustries Ltd. Kariya Plant 1-5, Kitajizoyama, Noda-cho, Kariya-shi, Aich-ken, Japan. Kariya Plant is carried out under a Quality System which is regist[...]

139 IMPOR T ANT INFORMA TION B ABT Appr ov al This apparatus has been approv ed by the British Approv als Board for T elecommunications, for use of the following f acilities: INTEGRAL MODEM IN GR OUP 3 F A CSIMILE LOUDSPEAKING F A CILITY (CALL PROGRESS MONIT OR) STORA GE OF TELEPHONE NUMBERS FOR RETRIEV AL BY PREDETERMINED CODE CONNECTION T O AN AP[...]

140 CHAPTER SIXTEEN The connection to the BT network must not be har d-wired. This equipment is NO T approved for connection to the follo wing: 1 + 1 Carrier Systems; Leased Lines; Shared Service (“Party”) Lines; As an extension to a P ayphone; Calls to the emergency services (999) DO NO T remain enabled on the handset in the absence of mains p[...]

141 17 CHAPTER SEVENTEEN Troubleshooting and Maintenanc e ERR OR MESSA GE CA USE A CTION CHANGE DR UM SOON The drum unit is near the end If you hav e a print quality of its life. problem, replace the drum unit with a new one. CHECK P APER The machine is out of paper or Refill the pa per or remove the paper is not properly loaded in pa per and load [...]

142 CHAPTER SEVENTEEN ERROR MESSAGE CAUSE ACTION COOLING DO WN The temperature of the drum Y ou must wait and allow the PLEASE W AIT unit or toner cartridge is too machine to resume printing hot. The machine will pause its when it is ready . current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan[...]

143 TR OUBLESHOO TING AND MAINTENANCE ERR OR MESSA GE CA USE A CTION NO RESPONSE/BUSY The number you called does not Check the number and try again. answer or is busy . Or , y ou ma y hav e reached a number that is not connected to a fax machine. NO T ASSIGNED Y ou tried to access a One Set up the One T ouch or Speed T ouch or Speed Dial number Dia[...]

144 CHAPTER SEVENTEEN Document Jam The documents were not inserted or fed properly , or were too long. 1 Open the control panel. 2 Carefully pull the document toward the front of the machine. 3 Close the control panel and press Stop . NO OK Printer Jam Before you can clear a paper jam error , you must find out where the paper is stuck. Use the diag[...]

145 TR OUBLESHOO TING AND MAINTENANCE 1 Clearing a Paper Jam in the Multi-pur pose Sheet F eeder . If paper is jammed inside the Multi-purpose sheet feeder , open the Multi-purpose sheet feeder to pull the jammed paper upwards out of the feeder; then close the Multi-purpose sheet feeder . Also, open the top cov er and check that a torn piece of pap[...]

146 CHAPTER SEVENTEEN 3 Clearing a Paper Jam in the Fuser Unit. If paper is jammed in the fuser unit, open the top cover and remove the drum unit. Then, pull the jammed paper out of the fuser . Reinstall the drum unit and close the top cov er .[...]

147 TR OUBLESHOO TING AND MAINTENANCE DIFFICUL TY SUGGESTIONS Condensed print and If your copy looks good, you probably had a bad connection, horizontal streaks/top and with static or interference on the phone line. bottom of sentences are If a copy looks similer , then call Brother dealer for cut off. service. V ertical streaks/black Sometimes you[...]

148 CHAPTER SEVENTEEN DIFFICUL TY SUGGESTIONS When the receiving party Y our machine’ s scanner may be dirty or the receiving par ty’s says vertical streaks appear print head may be dirty . Clean your scanner and make a copy on the faxes they receive. to check if the problem was caused by your machine. F/T pseudo-ring in Fax/T el The machine kn[...]

149 TR OUBLESHOO TING AND MAINTENANCE DIFFICUL TY SUGGESTIONS I cannot print from my Check that the DOS software application interface settings software application. match those of your printer: for example, if you are using a parallel printer cable, you would probably set your DOS software printer port to LPT1. Check for an error message on the LC[...]

150 CHAPTER SEVENTEEN DIFFICUL TY SUGGESTIONS V er tical streaks appear in Sometimes you may see vertical streaks on your copies. copies. Either the scanner or the primary corona wire for printing is dirty . Clean them both. Printouts are too dark or Adjust the print conditions by setting the Print Density light. function, It has been factory set t[...]

151 TR OUBLESHOO TING AND MAINTENANCE DIFFICUL TY SUGGESTIONS Printed pages are marked Markings may disappear by themselves. Try copying at regular intervals. multiple pages to clear this problem. Markings may occur if the machine has not been used for a long time. A possible cause is that the surface of the drum is marked or damaged by excessive e[...]

152 CHAPTER SEVENTEEN Problem using applications which use special comms drivers, such as the HP Pavilion PC and the “HP DEMO” Screen Saver Some applications may use custom comm. drv files which will conflict with the files used by MFL Pro. In such a case it will be necessar y to edit the SYSTEM. INI file as outlined below: Installing the “HP[...]

153 TR OUBLESHOO TING AND MAINTENANCE The machine Connect Failure or Bi-Directional Comm unication Error Recently , some printers hav e included a function to sho w the printer status on the PC display . Such printers use the bi-directional communication parallel port between the printer and the PC. Our machine also has a bi-directional parallel po[...]

154 CHAPTER SEVENTEEN Open the file “win.ini” by using the “Notepad” application. Y ou can find the follo wing statement in the [spooler] section. [spooler] QP .LPT1 = wpsljqp.dll T o disable this function, put a semicolon at the start of the sentence as follows; [spooler] ;QP .LPT1 = wpsljqp.dll Then, open the f ile “system.ini” by usi[...]

155 TR OUBLESHOO TING AND MAINTENANCE W e recommend you take a back-up o f WIN.INI and SYSTEM.INI bef ore you modify them. Open the file “win.ini” by using the “Notepad” application. Y ou can find the follo wing statement in the [windo ws] section. [windo ws] run=C:/WINDO WS/SYSTEM/WPSIOMON T o disable this function, put a semicolon at the [...]

156 CHAPTER SEVENTEEN P ac king and Shipping the Mac hine Whene ver you tr ansport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly , you could void your w arranty . 1 Unplug the machine from the telephone line and the A C outlet, and remove the line cord and I/F cable. NOTICE: Do not unpl[...]

157 TR OUBLESHOO TING AND MAINTENANCE 4 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag completely . Plastic Bag Toner Cartridge Drum Unit 5 Close the top cover . Remove the wire extension, document tray , dust cov er , paper tray and handset (only for MFC-9550) and pack them. 6 Wrap the machine in the plastic[...]

158 CHAPTER SEVENTEEN 7 Place documents (manual and printed material) and the drum unit and toner cartridge assembly into the carton as sho wn below . * * * ...... Only for MFC-9550 (MFC-9050 only) (MFC-9550 only) 8 Close the carton and tape it shut. Regular Maintenance Y ou can keep your machine in optimum condition by cleaning it on a regular bas[...]

159 TR OUBLESHOO TING AND MAINTENANCE 3 Clean the white bar and the glass cov er . Moisten a small piece of clean soft, lint-free cloth with isopropyl alcohol and carefully remov e dirt from the glass cover and the white bar of the scanner . Control Panel White Bar Glass Cover Open the Control Panel Cleaning the Printer W ARNING ■ Do not use isop[...]

160 CHAPTER SEVENTEEN W ARNING After you ha ve just used the machine, some internal parts of the machine are extremely HO T ! When you open the top co ver of the machine, ne ver touch the shaded parts sho wn in the diagram belo w . ▲ Inside the machine HOT! 1 Open the top cov er . 2 Remov e the drum unit assembly . 3 W ipe the electric terminals [...]

161 TR OUBLESHOO TING AND MAINTENANCE W ARNING If you do not position the tab at the home position, printed pages may ha ve v ertical stripes. 4 Install the drum unit into the machine. See the section “Replacing the Drum Unit” in this chapter . 5 Close the top cov er . 6 Plug in the power cord. 7 Connect the telephone line. Replacing the T oner[...]

162 CHAPTER SEVENTEEN The T oner Empty LED light stays on and the display show T ONER EMPTY to indicate that the toner is empty . Once this indication appears, your machine will not resume printing until you ha ve installed a ne w toner cartridge. Steps f or Replacing T oner Car tridge W ARNING After you have just used the machine, some internal pa[...]

163 TR OUBLESHOO TING AND MAINTENANCE 2 Gently turn the lev er on the toner cartridge forward until it stops. The toner cartridge cannot be remov ed unless the shutter is completely closed, by turning the lev er fully to the front. Toner Cartridge Drum Unit 3 Remov e the old toner cartridge from the drum unit by gently pulling it out. W ARNING Hand[...]

164 CHAPTER SEVENTEEN 4 Unpack the ne w toner cartr idge. Place the used toner cartridge into the aluminum bag and discard it accoring to local regulations. Aluminum Bag New Toner Cartridge Old Toner Cartridge W ARNING ■ W ait to unpac k the toner cartridge until immediately before you install it into the machine. If a toner cartridge is left unp[...]

165 TR OUBLESHOO TING AND MAINTENANCE 6 Slide the ne w toner cartridge into the opening on the right side of the drum unit. T o ensure that the toner cartridge and the drum unit fit together correctly , make sure that the toner cartridge guide bar is exactly aligned with the guide slot in the drum unit. Drum Unit 7 Gently turn the le ver on the ton[...]

166 CHAPTER SEVENTEEN Replacing the Drum Unit The machine uses a drum unit to create the print images on paper . If the screen displays CHANGE DRUM SOON , the drum unit is nearly at the end of its life. Prepare a new dr um unit to replace the current one. Y ou may need to order one from your Brother dealer . Even if the display shows CHANGE DRUM SO[...]

167 TR OUBLESHOO TING AND MAINTENANCE Follo w these steps to replace the drum unit: 1 Open the top cov er . 2 Remove the old drum unit. Place the drum unit on a drop cloth or large piece of disposable paper to a v oid spilling and scattering the toner . Drum Unit Top Cover 3 Remove the toner cartridge from the drum unit and keep it in a safe place.[...]

168 CHAPTER SEVENTEEN 4 W ait to unpac k the new drum unit until immediately before installing it. Place the old drum unit into the aluminum bag and discard it according to local regulations. New Drum Unit Old Drum Unit 5 Gently rock the ne w dr um from side to side f i ve or six times. W ARNING[...]

169 TR OUBLESHOO TING AND MAINTENANCE ■ Do not pull or force the starter sheet from your machine. ■ W ait to unpack the drum unit immediately before installing it into the machine. If an unpacked drum unit is subjected to e xcessiv e direct sunlight or room light, the unit may be damaged. ■ Handle the toner cartridge and the drum unit careful[...]

170 CHAPTER SEVENTEEN[...]

171 F ax Specifications T ype Desktop facsimile transcei ver Compatibility ITU-T Group 3 Coding system MH/MR/MMR Modem speed 14400/12000/9600/7200/4800/2400; Automatic Fallback Document input width 148 mm to 216 mm Document input length 100 mm to 360 mm Scanning/Printing width 208 mm Paper Cassette 200 Sheets (75 g/m 2 ) Printer type Laser Printer [...]

172 CHAPTER EIGHTEEN A uto answer 1, 2, 3 or 4 rings 2, 3 or 4 rings (Only for Ireland) Communication sour ce Public switched telephone network (PSTN) Printer Specifications Emulation Brother Printing System for Windows ® , emulation mode of HP LaserJet IIP (PCL level 4 for MFC-9550) Printer Driver Windows ® 3.1, 3.11, Windows ® 9 5 , 98, and Wi[...]

173 SPECIFICA TIONS Electrical and En vir onment T emperature (Allo wable) 10 - 32.5 ° C (50 - 90.5 ° F) (Storage) 3.3 - 40 ° C (38 - 104 ° F) W arm-Up Max. 1 minute at 23 ° C (73.4 ° F) First Print 20 seconds (when loading Letter size paper for the Multi- purpose sheet feeder) Po wer Source 220~240V A C 50/60Hz Power Consumption Operating (C[...]

174 CHAPTER EIGHTEEN P ARALLEL INTERF A CE SPECIFICA TIONS Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalent A shielded cable should be used. Pin Assignment Pin No. Signal Direction Pin No. Signal Direction 1 DATA STROBE Input 19 0V(S.G.) - 2 DATA 1 Input 20 0V(S.G.) - 3 DTAT 2 Input 21 0V(S.G.) - 4 DATA 3 Input 22 0V(S.G.) -[...]

175 SPECIFICA TIONS Brougham 12 (10 point) upright/normal upright/bold italic/normal italic/bold Letter Gothic 16.66 (8.5 point) upright/normal upright/bold italic/normal italic/bold (Portrait and Landscape are available for the above.) SYMBOL SETS/CHARA CTER SETS *HP mode • ISO14 JIS ASCII • Roman 8 • ISO57 Chinese • ISO Latin 1 • ISO11 [...]

176 CHAPTER EIGHTEEN The follo wing table shows character s av ailable only in the corresponding character set. T he numbers at the top of the table are code v alues with which characters are to be replaced in the Roman 8 character set. F or other characters, see character set of Roman 8.[...]

177 ADF (A utomatic Document Feed) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically . automatic fax transmission Sending a f ax without picking up the handset. Backup Print (Only for MFC-9550) Sets your machine to print a copy of faxes tha t are recei ved and stored in memory . beeper The s[...]

178 GLOSSAR Y Cover Pa ge Prints a page at the other party’ s mac hine, that contains the sender and recipient’ s name and fax number , n umber of pages and comment. Y ou can generate an electronic cover page at the other end with pre-programmed information from memory or you can print a sample cov er page to fax with your document. Cover Pa ge[...]

179 GLOSSAR Y Jour nal Period The preprogrammed time period between automatically printed Journal Reports. Y ou can print Journal on demand without interrupting this cycle. LCD (Liquid crystal display) T he display screen on the machine that shows interacti ve messages during On-Screen Programming and defaults to the date and time when the machine [...]

180 GLOSSAR Y r emote access The ability to access your machine remotely from a touch tone phone. r emote activation allo ws you to transfer a fax call, answered at an e xtension phone, to the machine. r emote access code The four -digit code that allows you to call and access your machine from a remote location. r esolution The number of v ertical[...]

181 GLOSSAR Y T oner Sav er A process that causes less toner to be aff ixed to the page to extend the life of the toner assembly . This will mak e the recei ving document significantly lighter . transmission The process of sending documents ov er the phone lines from your machine to the receiving fax machine. Xmit Report (T ransmission Report) A li[...]

182 GLOSSAR Y[...]

A Activ ation Code ............................ 22, 44, 45 Alternating Displays ................................. 24 Answering machine ............................ 21, 22 Answer Mode ..................................... 37, 38 Assembly .................................................. 11 Automatic Document Feeder (ADF) ........ 55 Automatic T r a[...]

184 INDEX Function Mode .......................................... 23 Function Selection T able ...................................... 24, 25, 26, 27, 28 G Grey Scale ............................................... 171 Groups ................................................ 68, 75 H Help ............................................................ [...]

185 INDEX Recording Monitor ................................... 95 Recording Paper ....................................... 18 Real time transmission ............................. 58 Redial ........................................................ 58 Reduction .......................................... 41, 109 Reducing Copy ..........................[...]

186 INDEX[...]

187 Accessory List Model Name Description 1 MB Memory Board ME-1000 2 MB Memory Board ME-2000 Laser F ax T oner TN-200 Laser F ax Drum DR-200 Using Remote Access Code 1 Dial your machine phone number from a touch tone phone. 2 Enter your Remote Control Access Code (159 ) after the beep. 3 Y our machine signals the kinds of messa ges receiv ed: 1 lo[...]

188 A CCESSOR Y LIST 2 3 Retrieve a Fax Press 9 6 then to Print a Memory Status List press 1 , then enter the number of remote fax machine, and then # # . After the beep, hang up and wait. Retrieve all faxes press 2 , then enter the number of remote fax machine, and then # # . After the beep, hang up and wait. Erase all fax messages press 3 . Check[...]

Declaration of Conf ormity W e Brother International Europe Ltd. Brother House, 1, T ame Street, Audenshaw , Manchester , M34 5JE United Kingdom declare that this product is in conformity with the follo wing normati ve documents: Safety: EN 60950 : 1993 EMC: EN55022 1987 Class B EN50082-1:1992 follo wing the pro visions of the Lo w V oltage Directi[...]