Brother MFC-J880DW manual

Basic User's Guide MFC-J680DW MFC-J880DW Online User's Guide This Basic User's Guide contains basic instructions and information for your Brother machine. For more advanced instructions and information, see the Online User's Guide at solutions.brother .com/manuals[...]

If you need to call Customer Service Please complete this information for future reference: Model Number: (Circle your model number) MFC-J680DW/MFC-J880DW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the machine. Retain this User ’s Guide with your sales receipt as a permanent record of your purchase[...]

Y ou Can Use the Following Features Mobile Connect Use Brother iPrint&Scan to check the machine status and access various functions from mobile devices. By installing Brother iPrint&Scan on your mobile device and connecting to the machine, you can use the following convenient features: • Print Y ou can print photos, documents, and web pag[...]

User's Guides and Where to Find Them Which Guide? What's in It? Where Is It? Product Safety Guide Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine, and in[...]

Basic Operations and Where to Find Instructions The contents of the Basic User's Guide are also included in the Online User's Guide with more details. Features Contents Guide Setup Load paper Basic User's Guide Connect the machine to your computer Quick Setup Guide Connect the machine to your mobile device Quick Setup Guide Copy Copy[...]

The Online User's Guide Helps Y ou Get the Most Out of Y our Machine We hope that you find this guide helpful. T o learn more about your machine's features, please take a look at our Online User's Guide. It offers: Quicker navigation! Search box Navigation index in a separate panel Comprehensive! Every topic in one guide Simplified L[...]

Questions or Problems? Please take a look at our F AQs, solutions, and videos online. Go to your model's F AQs & T roubleshooting page on the Brother Solutions Center at http://support.brother .com • Provides several ways to search! • Displays related questions for more information • Receives regular updates based on customer feedbac[...]

Definitions of Notes We use the following symbols and conventions throughout this User's Guide: IMPORT ANT IMPORT ANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality . NOTE NOTE specifies the operating environment, conditions for installation, or special condi[...]

For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at http://support.brother .com to download drivers. T o keep your machine’s performance up-to-date, check there for the latest firmware upgrades. Compilation and Publication Notice This manual has been compiled and published to provide the latest [...]

Basic User's Guide 1 General Information ............................................................................................ 1 Control Panel Overview .............................................................................................1 T ouchscreen LCD Overview .................................................................[...]

6 PhotoCapture Center ........................................................................................ 24 Print Photos Directly from Media .............................................................................24 Preview and Print Photos and Movie Files from Media ................................. 24 PhotoCapture Center print settings[...]

Document and Paper Jams .....................................................................................59 Document Jams ............................................................................................. 59 Printer Jam or Paper Jam .............................................................................. 60 C Appendix .........[...]

Control Panel Overview The control panel will vary depending on your model. 3 2 4 1 1. NFC (Near Field Communication) logo (MFC-J880DW) • If your Android ™ device supports the NFC feature, you can print from your device or scan documents to your device by touching it to the NFC logo on the control panel. 2. 2.7"(67.5 mm) T ouchscreen Liqui[...]

While the machine is in Sleep Mode, the Home icon blinks. (Cancel) Press to cancel an operation (available when illuminated in red). 4. Power On/Off Press to turn the machine on. Press and hold down to turn the machine off. The T ouchscreen will display [Shutting Down] and will stay on for a few seconds before turning itself off. If you have connec[...]

T ouchscreen LCD Overview There are two Home screens that you can access by pressing d or c . From the Home screens, you can access Wi- Fi setup, Shortcuts, Ink levels and Setup screens. Home Screen 1 1 7 6 3 4 5 2 This screen shows the machine’s status when the machine is idle. This Home screen is also called the Ready Mode screen. When displaye[...]

• There are three Shortcuts screens. Y ou can program four shortcuts on each screen. • T o display the other Shortcuts screens, press d or c . 5. [Ink] Displays the available ink volume. Press to access the [Ink] menu. When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink colour. 6. [Settin[...]

9. [New Fax(es):] (MFC-J880DW) 9 When [Fax Preview] is set to [On] , [New Fax(es)] displays how many new faxes you have received and stored in the memory . Press [View] to view the faxes on the T ouchscreen. 10. W arning icon 10 The warning icon appears when there is an error or maintenance message; press [Detail] to view it, and then press to retu[...]

Access Brother Utilities (Windows ® ) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer . 1 Do one of the following: • (Windows ® XP , Windows Vista ® and Windows ® 7) Click (Start) > All Programs > Brother > Brother Utilities . • (Windows ® 8) T ap or[...]

Load Paper Load paper in the paper tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size and Paper T ype settings if needed, following the on-screen instructions. • Load only one size and ty[...]

1 IMPORT ANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of Photo 2L (13 x 18 cm) paper may cause paper jams. T o add paper before the tray is empty , remove the paper from the tray and combine it with the paper you are adding. Always fan the sta[...]

2 Load up to 20 sheets of photo paper in the photo paper tray with the printing surface face down . 3 Gently adjust the paper width guides to fit the paper . Make sure the paper width guides (1) touch the edges of the paper and the paper is flat in the tray . 1 IMPORT ANT When you have finished printing photos, return the photo paper tray to the No[...]

1 Open the manual feed slot cover . 2 Lift up the paper support. 3 Slide the manual feed slot paper guides to fit the width of the paper you are using. 4 Load only one sheet of paper in the manual feed slot with the printing surface face up . 5 Using both hands, gently adjust the manual feed slot paper guides to fit the paper . 10[...]

6 Using both hands, push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers. Let go of the paper when you hear the machine pull it. The LCD displays [Manual Feed Slot ready.] . Read the instruction displayed on the LCD, and then press [OK] . 7 While holding the paper tray in the machine, pull out the pa[...]

Change the Check Paper Size Setting If the Check Paper setting is set to [On] and you pull the paper tray out of the machine, the LCD displays a message asking if you want to change the Paper Size and Paper T ype settings. The default setting is [On] . 1 Press [Settings] > [All Settings] > [General Setup] > [Check Paper] . 2 Press [On] or [...]

• Error and Maintenance Messages on page 43 Related Information Recommended Print Media For the best print quality , we recommend using the Brother paper listed in the table. If Brother paper is not available in your country , we recommend testing various paper types before purchasing large quantities. Brother paper Paper T ype Item A4 Plain BP60[...]

Print from Y our Computer Print a Document (Macintosh) For printing instructions, see the Online User's Guide : Print from Y our Computer (Macintosh) . Print a Document (Windows ® ) 1 Select the print command in your application. 2 Select Brother MFC-XXXX (where XXXX is the name of your model). 3 Click Print . 4 Complete your print operation.[...]

3 In the Orientation field, select either the Portrait or Landscape option to set the orientation of your printout. If your application software contains a similar layout feature, we recommend using the one in the application. 4 Click the 2-sided / Booklet drop-down list, and then select 2-sided . 5 Click the 2-sided Settings button. 6 Select one o[...]

3 Click the Photo tab. 4 Select the folder that contains the image you want to print. 5 Select images you want to print by clicking the image in the image viewer and selecting the check box under the image. 6 Specify the number of copies you want to print (1-99) by clicking . 7 Click Print . The print settings window appears. 8 Configure the settin[...]

Copy a Document 1 Make sure you have loaded the correct size paper in the paper tray . 2 Do one of the following: • Place the document face down on the scanner glass. • Place the document face down in the ADF . (If you are copying multiple pages, we recommend using the ADF .) 3 Press [Copy] . The T ouchscreen displays: 4 Change the copy setting[...]

Copy Settings Copy Options T o change copy settings, press the [Options] button. Option Description Quality Select the Copy resolution for your type of document. • When you select the Normal or Fast option, Plain Paper is the only Paper Type option. Paper Type Select a paper type. If you are copying on special paper , set the machine for the type[...]

Option Description 2-sided Copy Select to copy on both sides of the paper . 1-sided→2-sided 2-sided→2-sided 1 1 2 1 1 2 Advanced Settings Ink Save Mode (MFC-J880DW) Prints colours lighter and emphasises the outlines of images. Thin Paper Copy (MFC-J880DW) Avoid bleeding through thin paper when copying. Book Copy (MFC-J880DW) Correct dark border[...]

Option Description Remove Background Colour Removes the document's background colour in copies. The white background becomes more apparent. This saves some ink and may make certain copies easier to read. Set New Default Saves the copy settings that you use most often by setting them as the default settings. Factory Reset Restores any changed c[...]

Scan from Y our Computer (Windows ® ) There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother , or use your favourite scanning application. Scan Using ControlCenter4 Home Mode (Windows ® ) Select Home Mode as the mode setting for ControlCenter4. 1 Loa[...]

Scan Using the Scan Button on Y our Brother Machine Scan Using the Scan Button on the Machine Use the Scan button on the machine to make temporary changes to the scan settings. T o make permanent changes, use Brother's ControlCenter software. 1 Do one of the following: • Place the document face down on the scanner glass. • Place the docume[...]

6 Select the scan settings you want to change, and then press [OK] . • [Scan Type] Select the scan type for your document. • [Resolution] Select the scan resolution for your document. • [File Type] Select the file format for your document. • [Scan Size] Select the scan size for your document. • [Remove Background Colour] Change the amount[...]

Print Photos Directly from Media Preview and Print Photos and Movie Files from Media Preview your photos on the LCD before you print them. Print images from movie files that are stored on a memory card or USB flash drive. 1 Open the media slot cover . 2 Put the memory card or USB flash drive in the correct slot. 3 Press [Photo] > [View Photos] .[...]

Before Faxing Set Y our Station ID Set the machine's Station ID if you want the date and time to appear on each fax you send. 1 Press [Settings] > [All Settings] > [Initial Setup] > [Station ID] . 2 Press [Fax] . 3 Enter your fax number (up to 20 digits) on the T ouchscreen, and then press [OK] . 4 Press [Name] . 5 Enter your name (up[...]

• Error and Maintenance Messages on page 43 • Fax and T elephone Problems on page 53 Related Information Receive Modes Some receive modes answer automatically ( [Fax Only] and [Fax/Tel] ). Y ou may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically will answer every call as a fax. Fax/T el [Fax/Tel] m[...]

Choose the Correct Receive Mode Y ou must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine automatically will receive any faxes that are sent to it. The diagram below will help you select the correct mode. Do you want to use the telephone features of your machine (if avai[...]

Set the F/T Ring T ime (Pseudo/Double-ring) When you set the Receive Mode to [Fax/ Tel] , if the call is a fax, your machine will receive it automatically . However , if it is a voice call, the machine will sound the F/T ring (pseudo/double-ring) for the time you set in the F/T Ring T ime option. When you hear the F/T ring, it means that a voice ca[...]

Store Numbers Y ou can set up your machine to store fax numbers in the Address Book. If you lose electrical power , the Address Book numbers that are in the machine's memory will not be lost. Store Address Book Numbers Y ou can store up to 100 Addresses with a name, and each name can have two numbers. 1 Press [Fax] > [Address Book] . 2 Do t[...]

Enter the new fax or telephone number (up to 20 digits) using the T ouchscreen. Press [OK] . How to change the stored name or number: T o change a character , press d or c to position the cursor to highlight the character you want to change, and then press . Enter the new character . 5 Press [OK] to finish. 6 Press . 30[...]

T elephone Services and External Devices Y ou may be able to use the following services and connections with your Brother machine. These are summaries of ways to connect your machine. For more information about each topic, see the Online User's Guide . V oice Mail If you have a V oice Mail service on the telephone line that your Brother machin[...]

Fax Using Y our Machine Send a Fax 1 Load your document in the ADF or on the scanner glass. 2 Press [Fax] . (MFC-J880DW) If [Fax Preview] is set to [On] , press [Fax] > [Sending Faxes] . The T ouchscreen displays: 3 Enter the fax number in one of the following ways: • Dial Pad (Enter the fax number manually .) Press all digits of the number us[...]

9 Do one of the following: • If you are using the ADF , the machine starts scanning and sending the document. • If you are using the scanner glass and selecting [Mono] in the [Colour Setting] , the machine starts scanning the first page. Go to the next step. • If you are using the scanner glass and selecting [Colour] in the [Colour Setting] ,[...]

Preview New Faxes Related Models: MFC-J880DW When a fax is received, a message appears on the LCD. • This feature is available only for monochrome faxes. • T o see a fax you already previewed, press [Fax] and [Received Faxes] . 1 Press [View] . 2 The fax list includes old and new faxes. A blue mark appears next to new faxes. Press the fax you w[...]

Button Result If the fax has multiple pages, do one of the following: • Press Print All Pages to print the whole message. A T ouchscreen message asks if you want to delete the fax from the machine's memory . T o delete the fax, press Yes . T o keep the fax in the machine's memory , press No . • Press Print Displayed Only to print only[...]

Fax Using Y our Computer (PC-F AX) Send Faxes from Y our Computer The Brother PC-F AX feature lets you send a file, created in any application on your computer , as a standard fax and even attach a cover page. For Windows ® : For more information, see the Online User's Guide : PC-F AX for Windows ® . For Macintosh: For more information, see [...]

1 Do one of the following: • (Windows ® XP , Windows Vista ® and Windows ® 7) Click Start > All Programs > Brother > Brother Utilities > PC- F AX > Receive . • (Windows ® 8) Click ( Brother Utilities ), and then click the drop-down list and select your model name (if not already selected). Click PC-F AX in the left navigation[...]

Clean the Scanner 1 Unplug the machine from the electrical socket. 2 Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner . 2 1 3 3 In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with a non-flamma[...]

Poor 5 The T ouchscreen asks you to check the print quality of each colour. Press the number of the pattern (1–4) that most closely matches the printing result. 6 Do one of the following: • If print head cleaning is needed, press [Start] to start the cleaning procedure. • If print head cleaning is not needed, the Maintenance screen reappears [...]

Check the Print Alignment from Y our Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. 1 Press [Ink] > [Improve Print Quality] > [Alignment] . Y ou can also press [Settings] > [Maintenance] > [Improve Print Quality] > [Alignment] . 2 Press [Next] , [...]

Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine&ap[...]

Find the Error Find the Solution Using the LCD 1. Follow the messages on the LCD. 2. See the instructions in the following Error and Maintenance Messages table. 3. If you cannot resolve the error , please refer to the Online User's Guide : Error and Maintenance Messages or see F AQs on the Brother Solutions Center at http://support.brother .co[...]

Error and Maintenance Messages The most common error and maintenance messages are shown in the table. T o see more detailed information, read the Online User's Guide . Y ou can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's F AQs & T roubleshooting page on the Brother Solutions [...]

Error Message Action Cannot Detect T ake out the new ink cartridge and reinstall it slowly and firmly until it latches. For more information, see the Online User's Guide : Replace the Ink Cartridges . Remove the used ink cartridge and install a new one. Replace the cartridge with a Brother Original ink cartridge. If the error message remains, [...]

Error Message Action Image Too Long (MFC-J880DW) The proportions of your photo are irregular so effects could not be added. Choose a regularly proportioned image. Image Too Small (MFC-J880DW) The size of your photo is too small to trim. Choose a larger image. Ink Absorber Pad Full The ink absorber box or flushing box must be replaced. Contact Broth[...]

Error Message Action Jam C Rear Remove the jammed paper . See Related Information : Printer Jam or Paper Jam at the end of this section. Make sure the paper length guide is set to the correct paper size. Clean the paper pick-up rollers. For more information, see the Online User's Guide : Clean the Paper Pick-up Rollers . Low Temperature After [...]

Error Message Action No Paper Fed Do one of the following: • Refill the paper tray , and then follow the on-screen instructions. • Remove and reload the paper , and then follow the on-screen instructions. The photo paper tray is in the wrong position. Return the photo paper tray to the Normal printing position when you use cut sheet paper . The[...]

Error Message Action Paper Size Mismatch 1. Check that the paper size you chose on the machine's display matches the size of the paper in the tray . See Related Information : Change the Paper Size and Paper T ype at the end of this section. 2. Make sure you loaded the paper in a Portrait position, by setting the paper guides at the indicators [...]

Error Message Action Unable to Clean XX Unable to Initialize XX Unable to Print XX A foreign object, such as a paper clip or a piece of ripped paper , is in the machine. Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, transfer your faxes to another fax machine or your c[...]

• Load Paper in the Manual Feed Slot on page 9 • Change the Check Paper Size Setting on page 12 • Change the Paper Size and Paper T ype on page 12 • T elephone Line Interference/V oIP on page 25 • Document Jams on page 59 • Printer Jam or Paper Jam on page 60 • Supply Specifications on page 68 Related Information T ransfer Y our Faxes[...]

T roubleshooting for Wireless LAN setup Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions TS-01 The wireless setting is not activated, change the wireless setting to [...]

Error Code Problem and Recommended Solutions TS-05 The security information (SSID/Network Key) is incorrect. Confirm the SSID and Network Key . If your router uses WEP encryption, enter the key used as the first WEP key . Y our Brother machine supports the use of the first WEP key only . TS-06 The wireless security information (Authentication metho[...]

Fax and T elephone Problems If you cannot send or receive a fax, check the following: 1 Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall socket. If you can send and receive faxes when the telephone line is directly connected to th[...]

T roubleshooting for Other Fax Problems Difficulties Suggestions Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall socket and the LINE socket of the machine. If you subscribe to DSLor V oIP services, contact your service provider for connection instructions. Print the T ransmiss[...]

Difficulties Suggestions V ertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip. See Related Information : Clean the Scanner at the end of this section. • Choose the Correct Receive Mode on page 27 • Clean the Scanner on page 38 Relate[...]

Print or Scan Problems IMPORT ANT Using non-Brother supplies may affect the print quality , hardware performance, and machine reliability . If you cannot print or scan a document, check the following: 1 All of the machine's protective parts have been removed. 2 The interface cables are securely connected to the machine and the computer . 3 The[...]

T ry printing with your machine. If the problem still remains, uninstall and reinstall the printer driver . 5 If the problem still remains after trying all the above, try the following: For a USB interface connection • Change the USB cable for a new one. • Use a different USB port. For a Wired Network connection • Change the LAN cable for a n[...]

T roubleshooting for Other Print Problems Difficulties Suggestions Poor print quality Check the print quality . See Related Information : Check the Print Quality at the end of this section. Make sure the Media T ype setting in the printer driver or the Paper T ype setting in the machine’ s menu matches the type of paper you are using. For more in[...]

Document and Paper Jams Document Jams • Error and Maintenance Messages on page 43 Related Information Document is Jammed in the T op of the ADF Unit 1 T ake out any paper from the ADF that is not jammed. 2 Open the ADF cover . 3 Remove the jammed document by pulling it upward. 4 Close the ADF cover . 5 Press . IMPORT ANT T o avoid future document[...]

2 Insert a piece of stiff paper , such as cardstock, into the ADF to push any small paper scraps through. 3 Close the document cover . 4 Press . Printer Jam or Paper Jam Locate and remove the jammed paper . • Error and Maintenance Messages on page 43 Related Information Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/ Front) [...]

3 Pull the two green levers inside the machine to release the jammed paper . 4 Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position. 1 5 Slowly pull the jammed paper (1) out of the machine. 1 6 If the LCD displays [Repeat Jam A Inside/Front] , move the print head (if needed) to ta[...]

from the power source and take out the paper . • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper . Hold the concave areas with the triangle marks shown in the illustration (3) to move the print head. 3 2 • If ink gets on your skin or clothing, immediately [...]

d. Close the Jam Clear Cover . Make sure the cover is closed completely . 9 Put the paper tray firmly back in the machine. 10 While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 1 1 Reconnect the power cord. Paper is Jammed in the Front of the Machine[...]

4 Slowly pull out the jammed paper (1). 1 If the LCD displays [Repeat Jam B Front] , do the following: a. Make sure you look carefully inside (1) for any scraps of paper . 1 b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. 1 c. Slowly pull the jammed paper out of the machine. d. Close the Jam Clear Cover . M[...]

IMPORT ANT (MFC-J680DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages. For more information, see the Online User's Guide : T ransfer Y our Faxes or Fax Journal Report . 2 Pull the p[...]

until it locks into place, and then unfold the paper support flap (2). 2 1 9 Reconnect the power cord. 66[...]

Enter T ext on Y our Brother Machine • The characters that are available may differ depending on your country . • The keyboard layout may differ depending on the function you are setting. When you need to enter text on your Brother machine, a keyboard will appear on the T ouchscreen. • Press to cycle between letters, numbers and special chara[...]

Supply Specifications Ink The machine uses individual Black, Y ellow , Cyan and Magenta ink cartridges that are separate from the print head assembly . Service Life of Ink Cartridge The first time you install a set of ink cartridges the machine will use an amount of ink to fill the ink delivery tubes for high quality printouts. This process will on[...]

D Index A Address Book...................................... 29 ADF (automatic document feeder). 17, 22 Automatic fax receive....................................... 26 C Cleaning scanner........................................... 38 Control Panel Overview......................... 1 Copy.................................................... 17 setti[...]

W Wireless LAN report............................. 51 70[...]