Brother MFC9465CDN manual

BASIC USER’S GUIDE M FC-9460CDN M FC-9465CDN Not al l mod els are available in all countries. Version B ARL/ASA /NZ[...]

If yo u need t o call Cu sto mer Ser v ice Ple as e com p lete th e foll owi ng infor m at ion fo r fu tur e refere nce: Model Number: MFC-9460CDN and MFC-9465CDN (Circle your model num ber) Ser ial Nu m ber : 1 Da te o f P u r c h a se : P la c e o f P ur c h a s e : 1 The seria l number is on the back of t he unit . Retain this Use r’s Guide wi[...]

i User's Gu ides and whe re do I find it? Which manual? Wha t' s i n it ? Whe re is it? Safety and Lega l Pleas e read t he Safety Inst ructions be fore you set up your machi ne. Printed / In the box Quick Se tup Guid e Read t his G uide first. Foll ow the i nstr uctio ns for s etting up y our m achine an d ins tall ing the dr ivers and s[...]

ii Tab le of C ont en ts (BASIC USER’S GUIDE) 1 Genera l informa tion 1 Usin g the document ati on ..... .. .. ... .... ... .. ..... .. ... .... ... .. ..... .. ... .. ..... .. .. ..... .. ... ..... .. .. ... .... 1 Sy mbols and con venti ons used in th e document ati on ... ... .. ..... .. .. ..... ... .. ..... .. .. 1 Accessin g the Advanc ed U[...]

iii 5 Receiving a fa x 33 Receive modes ........................... ...................................... ................................... 33 Choos ing t he rece ive mo de ..... .... ... .. ..... .. ... .... ... .. ... .... ... .. ..... .. .. ..... ... .. .. ..... .. .. 33 Using rec eive m odes . .......... .......................... ..........[...]

iv 8 Making copies 53 How t o co py ... ..... .. ... .. ..... .. ... .... ... .. ..... .. .. ... ..... .. .. ..... .. ... ..... .. .. ... .... ... .. ..... .. ... .... ... .. 53 Sto p cop yin g . ..... .. .. ..... ... .. ..... .. .. ... .... ... .. ..... .. ... .... ... .. ... .... ... .. ..... .. .. ..... ... .. .. ..... 53 Cop y set tin gs ......[...]

v Document Jams and Paper Jams.................. ............................................. ....... 121 Docume nt is ja mmed in the top of the ADF u nit ..... .. .. ... .... ... .. ..... .. ... .... ... .. .. 121 Document is jamm ed under th e do cumen t cover . ....................................... 121 Removi ng sma ll docu ments jam med in t[...]

vi Tab le of C ont en ts (ADVANCED USER’S GUIDE) The Advan ced User's Guide explains the following features and operations. You can view the Advanced Use r's Guide on the Documentation CD-ROM . 1 Gen e ral Se t up Memory st orage Au tom ati c d ayli g ht savi n gs tim e Ecolog y featur es LCD Contras t Mode Tim er 2 Se cu ri ty fe at ur[...]

1 1 1 Using the documenta tion 1 Thank yo u for buying a Brother machine! Reading the doc umenta tion will help you make the most of your m achine. Sy mb ol s and con v en tio ns use d in th e docu me n tatio n 1 The followin g symbols and conventions are used througho ut th e d ocume ntation. Gene ral inform ation 1 Bold Bold style iden tifies key[...]

Chapter 1 2 Acce ssi ng the Adva nced User’s Guide, Softwar e User ’s Guide and Netwo rk User’s G uide 1 This Basic User's Guide does not contain all the information about the m achin e such as how to use the advan ced features Fax, Copy , Printer, Scanner, PC-Fax and Network. When y ou are ready to lea rn detailed informat ion about th [...]

General i nformat ion 3 1 Note • (W indows ® users on ly) Your web browser may display a yellow bar at the top of the page that conta ins a security warning about Acti ve X controls. F or the page to displa y correctl y you must cli ck on the bar , click All ow Blocked Content , then clic k Yes in the S ecurity Warning dialog box. • (W indows [...]

Chapter 1 4 Accessi ng Brothe r Support (Wind ows ® ) 1 You can f ind al l the contac ts yo u will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.  Click Br o the r S upp or t on the main m enu. The foll owing screen w ill appe ar:  To a ccess our we bsite (h ttp://www.brother.com/ ), cli ck Br othe r Home Pa[...]

General i nformat ion 5 1[...]

Chapter 1 6 Control panel over view 1 MFC-946 0CDN and M FC-9465CDN have the same keys. The illustration is based on the MFC-946 0CDN . 1 One Touch keys These 8 ke ys give you inst ant ac cess t o 16 previ ously st ored num bers. Shift Lets you acc ess One Touch numbers 9 to 16 when held down. 2 Fax keys: Hook Press bef ore dial ing i f you want to[...]

General i nformat ion 7 1 6 Clear Deletes entered dat a or lets you cancel the current setting. Me n u Lets y ou acce ss the Menu to prog ram your se tt ing s in t h is ma ch in e. OK Lets you sto re your set tings in the machin e. Volume keys: d or c Press to scroll bac kwar ds or for wards t hrough menu select ions. Press t o change t he volume w[...]

Chapter 1 8 11 Copy keys: Options You can qui ckly an d ea sily ch oose t emporary setti ngs f or c opyi ng. Enlarge/ Reduce Reduces or enl arges cop ies. Quality Lets you chan ge the quali ty for the nex t copy. 12 Data LED The LED will fl ash dependi ng on the machine statu s. 13 PRINT keys: Direct Lets you pr int dat a fro m a USB flash mem ory [...]

General i nformat ion 9 1 Da ta L ED in di c at ion s 1 The Data LED (lig ht emit ting diode) w ill flash dependi ng on the machine’ s status. LED Machine Sta tus Descr iption Ready Mo de The machine i s ready to pr int, in sl eep mode, ther e is no prin t data, or t he power switch i s off . Green (b lin kin g) Receiv ing Data The machine i s ei[...]

Chapter 1 10 Volume s ettings 1 Ring v ol ume 1 You can cho os e a range of ring v olum e le ve l s , fr om High to Off . While in Fax mode press or to adjust the volume l evel. The L CD wi ll show the current set ting, and each key p ress will chang e the volume to the next level. The machine will keep the new setting until you chang e it. You can[...]

11 2 2 Loading pa per a nd print media 2 The ma chine can feed pape r fr om th e standard pape r tray, optional lower tray or multi-purpo se t ray. W hen you put pap er into the paper t ray, note the following:  If y our appli cation sof tware supp orts paper s ize selection on the p rint m enu, you can select it throug h the software. I f you r[...]

Chapter 2 12 b While pressin g the green paper-gui de release lever (1), slide the paper guides to f it the paper size you are loading in the tray. Make sure that the guides a re firmly in t he slots. c Fan t he stac k of p aper well to avoi d paper jam s and m isfeeds. d Put paper in t he tray and make sure:  The paper is below the max imum pap[...]

Loadi ng paper 13 2 Lo ad ing p aper in t he mult i- pu rpose tr ay (MP tray ) 2 You can load up to 3 envelopes or special print media in the M P tray or up to 50 shee ts of plain paper. Us e this tray to print or cop y on thick pa per, bond paper, labels or e nvelopes. (For recomm ended pape r to use, see Pape r capa city of the paper trays o n pa[...]

Chapter 2 14 c Put paper in the MP tray and make sure:  The paper stays under th e maximum paper mark (1).  The top of paper edge is positioned between the arrows (2).  The side to be pri n ted on must be fac e u p with t he leading edge (top of the paper) i n first. Note When yo u are using gl ossy paper, pu t only one s heet at a t ime i[...]

Loadi ng paper 15 2 Printi ng on envelopes and thi ck paper from the MP tray 2 Before loadi ng, press t he corners an d sid es of the envelopes to make them as flat as pos sib l e . a Open the MP tray and lower it ge ntly. b Pull out the MP tray support and unfold the flap (1). c Lift up t h e support flap to prevent envelopes and thick s he ets of[...]

Chapter 2 16 d Put up to 3 envelop es or up to 25 shee ts of thick paper (163 gsm) in the MP tray. If you add more envelopes or paper it may cause a jam. Make sure:  The top of envelope edge is positioned between the arrows (1).  The side to be pri n ted on must be fac e u p . e Open the back cover ( Face up output tra y ). f Pull down the tw[...]

Loadi ng paper 17 2 i When you have finished printing, open the ba ck c over an d reset t he two grey levers which were pulled down in s tep f back to the ir original position s. Note • Re move each printed envelop e immedi ately to prevent a paper jam. • If your thick paper curls during printing, put only one sheet at a t ime in the M P tray a[...]

Chapter 2 18 Un sc an na bl e a re a 2 The scann able area depends on the settings in the application you are using. The figures below show unscannab le areas. Note (For c opies) This unsc ann able area shown abov e is for a sing le co py or a 1 in 1 copy u sing A4/Let ter s ize p aper. Th e are a t hat c ann ot be printed on will var y by paper si[...]

Loadi ng paper 19 2 Paper settin gs 2 Pa pe r Type 2 Set up t he machine f or the type of paper you ar e u si ng. Th is wi ll gi v e y o u th e be st pri nt q ualit y . a Do one of the following:  To set the paper type for the MP Tray pr es s Me nu , 1 , 2 , 1 , 1 .  To set the paper type for Tray#1 press Menu , 1 , 2 , 1 , 2 .  To set the[...]

Chapter 2 20 Tra y Use in co py mode 2 You can change the priority t ray that the machine will u se for pri nting cop ies. When y ou choose Tray#1 Only , MP Only or Tray#2 Only 1 , the machine pulls the paper onl y f rom t hat t ray. If t he selected t ray is out of pa per, No Paper will appear on t he LCD. Insert the paper in the empt y tray . To [...]

Loadi ng paper 21 2 Tr ay Use in p rint mo de 2 You can change the default t ray the machine will use for printing f rom your computer. a Pr ess Men u , 1 , 5 , 3 . b Pr ess a or b to choose Tray#1 Only , Tray#2 Only 1 , MP Only , MP>T1>T2 1 or T1>T2 1 >MP . Pr ess OK . 1 Tray#2 Only or T2 ap pe ars o nl y if t he opt i on al t ra y is [...]

Chapter 2 22 Acceptabl e paper an d other print media 2 Print qu ality m ay vary ac cording to the t ype of paper you are using. You can u se t he following ty pes o f print media : thin paper, plain paper, thick paper, bond pa per, recycled paper, glossy paper, labels o r env elopes. For best results, follow the instructions below:  DO NOT put [...]

Loadi ng paper 23 2 Paper capacit y of t he paper t rays 2 1 Legal or Fol io siz e pape r ar e not ava ila ble in som e regio ns . 2 F ol io siz e i s 21 5. 9 m m  330.2 mm . Recommended paper spe cificatio ns 2 The following paper speci fications are suitable fo r this machine.  Use pap er made for plain paper c o pying.  Use pap er that [...]

Chapter 2 24 Hand ling an d us ing s pecia l pape r 2 The machine is designed to work well with most types of xerogra phic and bond paper. Howeve r, s o me paper variables may have an effect on print quality or handling reliability. Always test sam ples of pa per be fore purchasin g to en sure des irable pe rformanc e. Store paper in its origina l [...]

Loadi ng paper 25 2 Envelopes 2 Most envelopes designed f or las er printers will be suit a ble f or your machine. However, some env elopes may h av e feed and print- quality prob lem s becau se of the way they have been made. A suit able envelo pe shoul d have ed ges with straight, well-creased folds and the lead ing edge should not be thicker tha[...]

Chapter 2 26 Labels 2 The ma chine will print on most types of labels designed f or u se w ith a las er machine. L abels should hav e an a dhesive that is acrylic-bas ed since this material is more stable at the high temperatu res in the fuser unit. Adhesives should n ot come in cont act with any p art of the machine, becau se t he label st ock m a[...]

27 3 3 How to load documents 3 You can s end a fax, make copies, and scan from the ADF (Autom atic Docum ent F eeder) and the scanner glass . Us in g the aut om a tic do cu men t f eed er ( AD F ) 3 The A DF can hold up t o 35 pa ges and feeds each sheet individually. Use standard 80 gsm paper a nd a lways fan the pa ges be fore putting them in the[...]

Chapter 3 28 IMPORTAN T • To a void d ama ging y our machi ne w hile using t he ADF, DO NO T pull on the document while it is feedin g. • To scan non-standard doc ument s, see Using t he scanner g lass on page 28 . Us ing t he sc anne r gl ass 3 You can use t he scanner glass to fax, copy or scan pages of a book one page at a time. Document Siz[...]

29 4 4 How to se nd a fax 4 The followin g steps s ho w how to s en d a f ax. a When you want to send a fax, or change fax send or rec eive s ettings, press t he ( Fax ) key to illuminate it in bl ue.  The LCD shows : b Do one of the following to load your document :  Place the document fac e up in the ADF. (See Us ing the automatic document [...]

Chapter 4 30 f Pre ss Mo no St art or Colour Start . Faxing from the ADF  The machine sta rts scanni ng the document . Faxing from the scann er glass  If yo u press Mo no St art , the machine starts scannin g the f irst page. Do one of the follo wing: • To send a single page, p ress 2 to choose No (Send) (or press Mo no St art a gain). Th e[...]

Sending a fa x 31 4 Co lou r f ax tran sm is si on 4 Your mac hine c an send a colo ur fax to machin es t hat suppo rt this featu re. Colour faxes c an not be sto red i n the mach ine's mem ory. When you send a c olour fax, the ma ch in e w ill sen d it in rea l tim e ( ev en if R eal Time TX is set to Off ). Ca nc el li n g a fa x i n pr ogr [...]

Chapter 4 32 c Pre ss Sto p/E x it . Note • If you choose On+Image or Off+Image , the im age will onl y appear on the Transmi ssion Verification Report i f Real Tim e Trans mission i s s et to Off . (See Real T ime T ransm ission in Chapter 3 of the Advanced User's Guide .) • If your transmi ssion i s successf ul, OK w ill appear n ex t to[...]

33 5 5 Recei ve m odes 5 You must choos e a recei ve mo de depending on the ex ternal de vices and t elephone s ervices you have on your line. Choo si ng the r ece i ve mo de 5 By defa ult, your machin e will automatically receive any faxes that are s e nt t o i t. The diagrams below will hel p you choose t he correct m ode. (For m ore detailed i n[...]

Chapter 5 34 Using rece ive modes 5 Some rec eive m odes answer faxes autom atically ( Fax O nly and Fax/Tel ). You may want to change the Ring Delay before using these modes. (See Ring Del ay on page 35.) Fax Only 5 Fax Only m ode will automatically answer every call as a f a x. Fax/ T el 5 Fax/Tel mode he lps you aut omat ically manage in coming [...]

Receivi ng a fax 35 5 Recei ve Mode se ttings 5 Ring De lay 5 The Ring Delay setting sets the number of times the mac hine rings before it answers in Fax Only and Fax/Tel modes. If y ou ha ve extern al or ex tension teleph ones on t he sam e line as th e mac hine, choo se t he maximum n umber of rings. (See O peration from external or extension tel[...]

Chapter 5 36 Fax D e tect 5 If Fax Detect is On : 5 The m achine can recei ve a fa x automaticall y, even if you answer the c all. Whe n y ou s ee Receiving on t he LCD or hear a cli ck on the phone line through the handset you are using, just repl ace the hands et. Y our machine will d o the rest. If Fax Detect is Of f : 5 If you are at t he machi[...]

37 6 6 Telephone line servi ces 6 F eat ur es lik e Voic e M ail, C all Wa itin g , Call Waiting/Caller ID, RingMaster, answering services, al arm systems or other cust om features on on e t elephone line may create pro blems with the op eration of your machine . Do y ou h ave V oice M ail? 6 If y ou have Voice M ail on t he tel ephone li ne that y[...]

Chapter 6 38 What i s the Advantage of using Telstra ® FaxS tr ea m ® Duet ® Functi on? 6 Us ing T els tra ® FaxS tream ® Duet ® is t he most efficient way to receive both fax and teleph one ca lls on t he same line. Wh en the voice cal l comes in, a ll telephones (ex tension and ex ternal) an d the fax machine will ring to alert you to pick [...]

Telephone an d e xternal devi ces 39 6 Set t h e Dis tin ct ive R in g t o O N Very important! 6 After you ha ve set the Disti n ctive Ring feature to ON, the recei ve m ode is se t to Manual automatically. Your Distinctive Ring Numb er does not allow Voice Calls - only Faxes. You cann ot change t he receive m ode to a nother mode whi le the Distin[...]

Chapter 6 40 How Does FaxAbil ity Work? 6 Your telephone number will ha ve the standard ri ng pa ttern of long, long to ne, while the new number wi ll have a rin g pa ttern o f long, silence , long, etc. W hen FaxAbility is On , you will no t hear the f irst ring of al l incomin g calls on the fax mac hine. Extension telephones will ri ng as usual.[...]

Telephone an d e xternal devi ces 41 6 How to Turn Fax Abilit y OFF or ON 6 The FaxA bility function is designed to accom modat e the FaxAbil ity service p rovided by Telecom . To change the setting, repeat Steps 1-3 ; Step 2 is wh ere you can choos e ei t h er On or Off . Call Waiting be eps caused by incom ing c alls on y our main number c an aff[...]

Chapter 6 42 Registe ring the Dis tinctiv e Ring pa ttern Very important ! 6 After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automat ically. Unles s you have a T AD or Voice Mail set up on the Di stinct ive Ring number, Manual m ode means you mus t answer all the ca lls yourself. Y ou c an not chang e the re[...]

Telephone an d e xternal devi ces 43 6 Connect ions 6 The externa l TA D must be connect ed as sho w n i n th e illu str at ion b elow . 1T A D 2 Protect ive Cap a Set your external TAD to o ne or two rings. (The m achi ne’s R ing Delay setting doe s not a pply.) b Record the outgoi ng m essage on your external TAD. c Set the T AD t o answer cal [...]

Chapter 6 44 Extern al and ex tension telephon es 6 Note You need to turn the Remote Codes setting to on to use the Remot e Activation Code l 51 ( l 91 for New Z e aland) and Re m o t e D e ac ti va tio n Cod e #51 ( #91 for New Zeala nd). (See Using Rem ote Codes on pag e 45.) Co nn ec ti ng an e xte rna l o r e xte ns io n t el ep ho ne 6 You can[...]

Telephone an d e xternal devi ces 45 6 Us i ng a non -B r ot he r c or d les s exte rnal hand set 6 If your non-B rother cordle ss telephone is conn ected t o the telephon e l ine c ord (see page 44) and you t ypically c arry the c ordless hands et el sewhere, it is easier to a nswer calls during the Ring Delay. If you let the m a chin e an sw er f[...]

Chapter 6 46 Turning on t he Remote Code s 6 You ne ed to turn the Rem ote Code s setting to on t o use the F ax R eceive C ode and Telepho ne Answ er Code. a Make sure you are in F ax mode . b Pre ss Men u 2 , 1 , 4 . c Pre ss a or b to choose On . Pre ss OK . d If you do not want to change the Remote Activation Code, press OK . e If you do not wa[...]

47 7 7 How to dial 7 You can dial in any of the following way s. Man u al dia llin g 7 Use the d ial pad to enter all th e d igits of the telephone or fax num ber. O ne Tou ch dial ling 7 Press the One T ouch key th at stores th e numb er you want t o call. (See Storing One Touch Dial numbers on page 49.) To dial One Touch numbers 9 t o 16, hold do[...]

Chapter 7 48 Search 7 You can search alphabet ically f or name s y ou have stored in the One Touch and Speed Dial mem ories. (See Storing On e Touc h Dial numbers on p age 49 and Storing Speed Dial numbers on page 50. ) a Pre ss b Sear ch . b Press the di a l pad key for the first few letters of t he name . (Us e the chart on En te rin g t e xt on [...]

Dial ling and stor ing n umber s 49 7 Storing numbe rs 7 You can set up your machin e to do the following type s of e asy dialling: One Touc h, Spee d Dial and Groups for Broadcasting faxes. You c an also specify the default resolution f or each One Tou ch and Speed Dial number. Whe n you dial a quick di al numb er, the LCD s hows the nam e, i f yo[...]

Chapter 7 50 Sto r in g Sp ee d Dial nu m be rs 7 You can st ore your freq uently used num bers as Speed Dial numbe rs, so that wh en you dial you will on ly have to pre ss a f ew keys ( a S peed Dial , t he three-digit number and Mono Star t or Colour Start ). The ma chine can store 300 Speed Dial numbe rs (001 - 300). a Pre ss a Sp ee d Di al and[...]

Dial ling and stor ing n umber s 51 7 c Edit the num ber a nd n ame by the following the instruction. When you are finished editing, press OK .  To edi t th e stored nam e or number, press d or c to p osition the cursor under the cha racter you wa nt to change a nd press Clear . Then en ter the correct character. d If you want to save a fax reso[...]

Chapter 7 52 c Do one o f the following:  To delete the stored data, press 1 .  To exit wi thout deleting t he stored data, press 2 . 23.Address Book Erase This Data? a 1.Yes b 2.No Select ab or OK d Pre ss Sto p/E x it . Ton e o r Puls e (n o t av ail able in New Z ealand) 7 If you have a Pulse dialling service, but need to send Tone signals[...]

53 8 8 How to copy 8 The followin g steps s ho w the basic c op y operati on. For details ab out each o ption, see the Advanced User 's Guide . a When y ou want to ma ke a copy , press ( Copy ) to illumina te it i n blue.  Make s ure y ou are in Co py m ode.  The LCD shows : 1 No. of Copies You can enter the number of copies you want by [...]

54 9 With the Direct Print f eatu re, you d o not need a comput er to print data. You c an print by just plugging your USB Flash m emory drive into the machine’s USB direct interface. You can also conne ct and print direc tly f rom a camera set to USB mass storage mode. Note • Som e USB Flash memo ry drives may not work with the machine. • If[...]

Print ing data from a USB Flash memor y drive or digi tal ca mera support ing mass st orag e 55 9 Printing data direct ly from the USB Fla sh memory drive or digita l camera s upportin g mass sto rage 9 a Connect your USB Flash memory drive or digital came ra to the US B di rect interface (1) on the f ront of t he mac hine. The Direct key will ligh[...]

Chapter 9 56 c Do one o f the following:  Pre ss a or b to choose a setti ng you need to chang e an d p ress OK , a nd t h en pr es s a or b to choose an option for t he setting and press OK .  If you do not n eed to change t he current def ault sett ings, go to st ep d . Print File Set a Paper Size Media Type b Multiple Page Select ab or OK [...]

57 10 10 Printing a docume nt 10 The ma chine can receive data from your comput er and print i t. To print from a comput er, install t he printer driver. (See Prin tin g f or W indows ® or Pr inting and Fa xing for Macintosh in Software User's G uide for the details about the print s ettings. ) a Install the Brother printer d river on the Ins[...]

58 11 Scanning a document as PDF fil e using ControlCenter4 ( Windo ws ® ) 11 (For Macintosh use rs) See Scanning in the Software User's Guide . Note The screens on your PC ma y vary de pending on your model. ControlCe nter4 is a s oftware utility that lets you quickly and easily access the applications you use most often. Using ControlCenter[...]

How to scan to a computer 59 11 e Set the file type for saving to a folder. By default, the scanned data is saved as JPEG ( *. jpg) . Cli ck Co nf ig ur at io n , and t hen selec t Butto n settings , Scan and File . The configuration dialog box appears. You can change the default settings. 1 Choose P DF (*. pdf) from the F ile Type pull-down list. [...]

Chapter 11 60 g Cli ck Fi le . The m achine starts the s canning proc ess. The f older where t he scann ed d ata is sav ed will open autom atically.[...]

How to scan to a computer 61 11 Changing the Scan key se ttings 11 Bef ore sc anni ng 11 To use the mach ine as a scanner, i n stall a scanner driver. If the machine is on a network, configu re i t with a TCP/IP address.  Inst all the sc anner drivers o n the Installati on C D-ROM . (See t he Qui ck Setup Guide .)  Configure the mac hine with[...]

Chapter 11 62 e Choose the File tab. You can change t he default set tings. 1 You can choose th e file t ype fr om t he pull-down list. 2 You can enter the fil e name you want t o use for the docume nt. 3 You can save the fil e to the default folder, or c h oose your preferred folder by cli ckin g the Browse but ton. 4 You can choose a scanning res[...]

How to scan to a computer 63 11 Sc an ni ng u sing th e S c an key 11 a Load your docum ent. (See How to load docum ents on page 27.) b Pr ess ( Sc an ). c Pr ess a or b to choose Scan to PC . Pr ess OK . d Pr ess a or b to choose File . Pr ess OK . e (MFC-9465CD N) If you want to change t he duplex setting, press a or b t o choose 1sided , 2sided [...]

64 A Replacing the cons umable ite ms A The f ollowing m ess ages a ppear on the LCD in the Rea dy m ode. These m essages prov ide advan ced warn ings to replace the c on sumable i tems before t hey rea ch t he end of their life. To avoid any inco nvenience, y ou may want to buy spare consum able items before th e machine stops printing. Ro uti ne [...]

Routine maint enanc e 65 A 1 A4 or Lett e r siz e si ngle - side d pa ge s. 2 Appr ox . car tr idge yield is decla red in acc ordanc e with IS O/ IEC 19 79 8. 3 Stan dard to ner c artridge 4 Hig h capa ci ty to ne r cart rid ge 5 Sup er High ca pacity toner c artridge LCD messages Consumable i tem to re plac e Approxi mate lif e How t o rep lace Mo[...]

66 You wi ll need to clean the ma chine reg ularly and replace the consuma ble items when the following mess ages a re disp layed on the LCD. 1 A4 or Let te r siz e si ngle - side d pa ge s. 2 App rox. ca rtri dge yiel d i s de clar e d in acc or dan ce wi th ISO/ IEC 1 97 98. 3 1 page per job . 4 Dru m li fe is a pp rox im a te an d m a y va ry by[...]

Routine maint enanc e 67 A Note • If y ou c hoose not t o return your u se d consum able, please discard used cons umable items accordi ng to local regulations, keepin g it separat e from do mestic wast e. If you hav e que stions, call your local wa ste disposa l office. Be sure to reseal the consumabl e items tightly so th at the ma te rial in s[...]

68 Re pla cin g a To ne r ca rt ri dge A Model Name: For t he model nam e of toner cartridges, see Replacing the consum able item s on pag e 64 . The Standard toner cartridge s can print appro ximately 2,500 pages (black) or appro ximately 1,500 pages (cyan , magenta, yellow) 1 . The High Yield toner cartridges can print approximately 3 ,50 0 pa ge[...]

Routine maint enanc e 69 A Replacing the toner cartridges A a Make s ure that th e machin e i s turned on. b Press the front cove r rel e ase button and then o pen the fr ont cover. c Hold the green hand le of t he drum uni t. Pull the drum unit o ut until it stops.[...]

70 d Hold the handle of the t oner cartridge and slight ly pus h it toward t he machine to unlock it. T he n pull it out of the drum unit. Repeat this for all the toner ca rt r i dg e s. WARNING DO NOT put a toner cartri dge into a fire. I t could explode, resulting in injuri e s. DO NOT use cleaning materials that contain ammonia , alcohol, any ty[...]

Routine maint enanc e 71 A e Push to release the latches of the corona wire cover (1), and then open t he cover. f Clean the co rona w ire inside the drum unit by gently sliding the green tab f rom left to right and right to l eft several times. Note Be sure to return the tab to the home positi on ( a ) (1). If you do not, prin ted pages may hav e [...]

72 g Close the corona wi re cover. h Repeat st eps e to g to c lean eac h of three remaining coron a wires. i Unpack the ne w t oner cartridge. G ently shake it from si de to s ide s everal times to distribute t he toner even ly in side the cartridge. IMPORTAN T • Unpa ck the toner cartridge just before you put it in the machine. If a t oner cart[...]

Routine maint enanc e 73 A j Pull off t he protective cover. IMPORTAN T Put the toner cartridge in the dru m unit immedi ately after you have removed the pro tective cover. To prevent any degradat ion to the print qu ality, DO NOT touch the shad ed parts shown in the illu st ra tio ns . k Hold the handle of the t oner cartridge and slide the toner [...]

74 l Push the drum unit in until i t stops. m Cl ose th e fr o n t cov e r of t he m ac h i ne. Note After you replace a toner cartri dge, DO NOT turn off t h e machine's power switch or open the front cover until t he LCD clears the Please Wait messag e and returns to Ready mod e. Re pla ci n g the drum un it A Model name: DR-340CL A n ew dru[...]

Routine maint enanc e 75 A Drum Stop A Drum Stop W e can not gua rantee t he print quality. P lease replace t he drum u nit with a n ew o ne. We recomm end a Brother Original drum unit be instal led at this time. After replac ement, reset the d rum coun ter by following the i nstructions included wi th th e new drum unit. Replacing t he drum unit A[...]

76 c Hold the green handle of the drum unit. Pull the drum unit ou t until it stops. d Turn the green l ock lever (1) at the left of the machine anticlockwise to the release position. Holding the green handles of the drum u nit, lift the front of the drum u nit and rem ove it f rom th e machine. 1[...]

Routine maint enanc e 77 A IMPORTAN T • W e recommend that you place the drum unit and/o r the toner cartridge on a clea n, flat surface with a sheet of disposable paper o r cloth undernea th it i n case you a ccident ally sp ill or scat ter toner. • To prev ent damage to the machine from stat ic electricity, DO NOT touch the electrod es shown [...]

78 IMPORTAN T • Han dle the t oner cartridge caref ully. If toner scatters on your hands or clothes, wipe or wash it off with cold wat er at once. • We recomm end that you p lace the drum unit and/or the t oner cartridge on a clean, flat surf ace w ith a sheet of disposable paper or cloth underneath it in case you accide ntally spill or scatter[...]

Routine maint enanc e 79 A g Hold the handle of the t oner cartridge and slide the toner cartridge i nto the new drum unit, then slightly pul l it toward you until you hear it cli ck into place. Make sure that y ou m atch the toner cart ridge colour to the same colou r label on the drum un it. Repeat this for all the toner cartri dges. h Make sure [...]

80 j Turn the gree n lock l ever (1) clockwise to t h e lock position. k Push the drum unit in until i t stops. l Cl ose th e fr o n t cov e r of t he m ac h i ne. Resetting the dr um counter A When y ou repl ace a drum u nit with a n ew one, you need to reset the drum counter by completing the following ste ps: a Pre ss Me n u , 8 , 4 . b Pre ss a[...]

Routine maint enanc e 81 A Repl ac ing t he be lt un it A Mode l na me: BU-300CL A new belt u nit can print a pproximate ly 50,00 0 A4 or L etter size singl e-sided pages. Replace Belt A W hen the following message appears on the LCD, you need to replace the belt unit: Replace Parts Belt Unit IMPORTAN T • DO NO T touc h the surf ace of th e belt [...]

82 c Hold the green handle of the drum unit. Pull the drum unit ou t until it stops. d Turn the green l ock lever (1) at the left of the machine anticlockwise to the release position. Holding the green handles of the drum u nit, lift the front of the drum u nit and rem ove it f rom th e machine. 1[...]

Routine maint enanc e 83 A IMPORTAN T • W e recommend that you place the drum unit and/o r the toner cartridge on a clea n, flat surface with a sheet of disposable paper o r cloth undernea th it i n case you a ccident ally sp ill or scat ter toner. • To prev ent damage to the machine from stat ic electricity, DO NOT touch the electrod es shown [...]

84 IMPORTAN T To a void p rint qual ity problems, DO NO T touch the shade d pa rts sho wn i n the illu stra tio n . f Unpack the new belt unit. g Put the new belt unit back in the machine. Make s ure the belt unit is le vel and fits f irmly into place .[...]

Routine maint enanc e 85 A h Make sure th e green l ock lever (1) i s in the rel ease p osition as shown in the illustration. i Match the guide ends (2) of the drum unit to t h e c marks (1) on both sides of the machine, then gent ly slide the drum unit into t he machine until it stops at t he green lock lever. j Turn the g reen lock le ver (1) clo[...]

86 Resetting the belt unit c ounter A When y ou re place a belt unit with a new one, you need to reset the bel t unit coun ter by completing the following st e ps: a Pre ss Me n u , 8 , 4 . b Pre ss a or b to select Belt Unit . Pre ss OK . c Pre ss 1 to reset t he belt unit counter. d Pre ss Sto p/E x it . Rep l aci ng t he wast e t on er box A Mod[...]

Routine maint enanc e 87 A a Make s ure that th e machin e i s turned on. b Press the front cove r rel e ase button and then o pen the fr ont cover. c Hold the green hand le of t he drum uni t. Pull the drum unit o ut until it stops.[...]

88 d Turn the green lock l ever (1) at the left of the machine anticlockwise to the release position. Ho lding the green handles of the drum unit, lift t he fr ont of the drum unit and rem ove it f rom t he machine. IMPORTAN T • We recom mend that you pl ace the drum unit and/or the to ner cartridge on a clean, flat surf ace with a sheet of d isp[...]

Routine maint enanc e 89 A • To avoid print quality problems, DO NOT touch the shad ed parts shown in the illu st ra tio ns . e Hold the green handle of the belt unit with both hands and lift the belt unit up, the n p u ll it o u t. IMPORTAN T To avoid print quality problems, DO NOT touch the shad ed parts shown in the illu st ra tio n.[...]

90 f Remove two pieces of orange packing material an d dis card them . Note This step is o nly necessary when y ou are replacing the waste toner box for the first time, and are not required for t he replaceme nt w aste toner box . The orang e packin g piec es are installed at the f actory to p rotect your m achine during ship men t. g Hold the gree[...]

Routine maint enanc e 91 A h Unpack the new waste toner box and put the new waste toner box i n the machine using the g reen h andle. Make sure the w aste toner box is level and fi ts firmly into place. i Put the belt unit back into the machi ne. Make s ure the be lt unit is l evel and fits firmly into place.[...]

92 j Make sure the green l o ck lever ( 1) is in the release position as shown in t he illust ra tio n. k Match the guide ends (2) of the drum uni t to th e c ma rks (1) on both s ides of the machine, then gent ly slide the drum unit i n to t he machine until it stops at t he green lock lever. l Turn th e green l ock lever (1) clockwise to t h e lo[...]

Routine maint enanc e 93 A Clean ing and Ch ecki ng the mach ine A Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace t he toner cart ridge or the drum unit, make s ure that y ou clean t he inside of the machin e. If printed pages are stained with toner, cle an the insid e o f the m achine with a dry[...]

94 e Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to r em ov e du st. f Re-load the paper and put the paper tray firmly back in t he machine. g P lu g t h e ma ch i ne ’ s po wer cor d bac k in t o the electrical socket first, conne ct all cables, and then plug in the telephone line cord. T urn on the ma chin[...]

Routine maint enanc e 95 A d In the ADF u nit, clean th e wh ite bar (1) and the scanner glass strip (2) underneath i t with a soft lin t-free cloth m oi ste n e d wi th wat e r . Note In addition to cl eaning t he scanner gl ass and g lass strip w ith a soft lint-free c loth moi stened with water, run your finger tip ove r the g lass to see if you[...]

96 c Hold the green handle of the drum unit. Pull the drum unit ou t until it stops. d Turn the green l ock lever (1) at the left of the machine anticlockwise to the release position. Holding the green handles of the drum u nit, lift the front of the drum u nit and rem ove it f rom th e machine. 1[...]

Routine maint enanc e 97 A IMPORTAN T • W e recommend that you place the drum unit and/o r the toner cartridge on a clea n, flat surface with a sheet of disposable paper o r cloth undernea th it i n case you a ccident ally sp ill or scat ter toner. • To prev ent damage to the machine from stat ic electricity, DO NOT touch the electrod es shown [...]

98 g Match the guide ends (2) of the drum uni t to th e c ma rks (1) on both s ides of the machine, then gent ly slide the drum unit i n to t he machine until it stops at t he green lock lever. h Turn the gree n lock l ever (1) clockwise to t h e lock position. i Push the drum unit in until it stops. j Close the fr ont cover of the machine. k Plug [...]

Routine maint enanc e 99 A Cl ean ing th e c oro na wi re s A If you have print quality problems, clean the four corona wires as f o llows: a Press the front cove r rel e ase button and then o pen the fr ont cover. b Hold the green hand le of t he drum uni t. Pull the drum unit o ut until it stops.[...]

100 c Hold the handle of the t oner cartridge and slight ly pus h it toward t he machine to unlock it. T he n pull it out of the drum unit. Repeat this for all the toner ca rt r i dg e s. d Push t o release t he latches o f the corona wire cover (1), and then open the cov e r . 1[...]

Routine maint enanc e 101 A e Clean the corona wire inside the drum unit by gently sliding the green tab from left to right an d righ t to left several times. Note Be sure to return the tab to the home pos ition ( a ) (1). If y o u do no t, printed pages may have a vertical stri pe . f Close th e corona wire cover. g Repeat steps d to f t o clean e[...]

102 h Hold the handle of the t oner cartridge and slide the toner cartridge into the drum unit, then sl ightly pull it towa rd you until yo u hear it click into place. Make sure that you match the t oner c artridge colour to t he same c olour label on the drum unit. Repeat this f or all the toner ca rt r i dg e s. i Push the drum unit in until it s[...]

Routine maint enanc e 103 A Cl ean in g th e d r um u n it A If y our print out has coloured dots a t 3.7 in . (94 m m) intervals, follo w the steps below to solve the problem. a Make s ure that th e mac hine i s in the Ready mode. Press Menu , 6 , 7 , t hen press Mono St art or Colou r Start to print the drum do t check sheet. 67.Drum Dot Print Pr[...]

104 d Hold the green handle of the drum unit. Pull the drum unit ou t until it stops. e Turn the green l ock lever (1) at the left of the machine anticlockwise to the release position. Holding the green handles of the drum u nit, lift the front of the drum u nit and rem ove it f rom th e machine. 1[...]

Routine maint enanc e 105 A IMPORTAN T • W e recommend that you place the drum unit and/o r the toner cartridge on a clea n, flat surface with a sheet of disposable paper o r cloth undernea th it i n case you a ccident ally sp ill or scat ter toner. • To prev ent damage to the machine from stat ic electricity, DO NOT touch the electrod es shown[...]

106 g Turn the drum unit o ver by holding the green handles. Make sure that the drum unit gears (1) are on the left hand side. h Note the following informat ion from the drum dot check sheet:  Dot col our For exam ple, a m ark on the cy an drum woul d p roduce a cy an dot on th e check sheet.  Dot l ocation Note which of the pri nted columns [...]

Routine maint enanc e 107 A j Turn the drum unit gear toward you by hand while looking at t he surface of t h e suspecte d area . k When you have found the mark on the drum that mat ches t he drum do t check sheet, wipe the surface of the drum gently with a cotton swab unt il the mark on the surfac e comes off. IMPORTAN T DO N OT clean the surface [...]

108 n Make sure the green l o ck lever ( 1) is in the release position as shown in t he illust ra tio n. o Match the guide ends (2) of the drum uni t to th e c ma rks (1) on both s ides of the machine, then gent ly slide the drum unit i n to t he machine until it stops at t he green lock lever. p Turn th e green l ock lever (1) clockwise to t h e l[...]

Routine maint enanc e 109 A s Plug the machine’s power c ord back into the el ectrical sock et first, conn ec t all cables, a nd t hen plu g i n the telephon e line cord. T urn on the m achine. Clea ni ng the pa per pi ck- up roll ers A If you have paper feed problem s, clean the pick-up rollers as follows: a Turn off the ma chine. Unplug the pow[...]

110 c Tightly wring out a lint-free cloth soaked in lukewarm wa ter, an d then wipe the separator pad (1) of th e paper t ray w ith it to remo ve dust . d Wipe the two pick-up rollers ( 1) inside the machine to remove dust. e Put the pap er tray ba ck in the mac hine. f P lu g t h e ma ch i ne ’ s po wer cor d bac k in t o the electrical socket. [...]

Routine maint enanc e 111 A Note • If an error message is displayed, press Mo no S ta rt or Co lour St art and try again. (For m ore information, see Error and mai ntenance m ess ages on page 113.) • If you print using the Windows ® p rin ter driver, the driver will ge t the c alibration d a ta a uto m at i ca ll y if b o th Us e Calibration D[...]

112 Fr eque ncy ( Colo u r C or re c tio n) A You can set how often the colour correction (Colour Calibration and Auto Registration) occurs. The de fault s etting is Normal. T he colour c orrection p rocess consum es s ome amount of the toner. a Pre ss Men u , 4 , 9 . b Pre ss a or b t o choose Normal , Low or Off . Pre ss OK . c Pre ss Sto p/E x i[...]

113 B B Error and mainte nan ce mess ages B As with any sophisticated office product , errors may occur and cons umable i tem s may need to be replaced. If t his ha ppens, y our machine identifies the error or requ ired routine m ainten ance a nd show s the appropriat e messa ge. The mos t common error and m ain tenance me ssages are s hown bel ow [...]

114 Cond en sa tio n O ne of the i ssue s that can cause this er ror is that condens at ion may fo rm in side t he mac hine af t er a room t empe rature c hange. Leave swi tched O N. Fully open the front cover . Wait 30 minut es, swi tch OFF and clos e co ver, then swi tch O N. If thi s does n ot clea r th e e rror, c all your Brot her d eal er. Co[...]

Troubl eshoot ing 115 B Drum E rr or The cor ona wire on t he drum unit needs to be c lea ned. Clean the c or ona wire o n the dr um un it. (See Clea ning the corona wi res on page 99.) Drum S to p I t is t ime to re place t he drum unit . Replac e the drum unit . (See Replaci ng the drum u ni t on page 75. ) DR mo de in Us e (excep t New Zealand) [...]

116 Jam In si de The paper is jam med inside the machine. (See Paper is jammed ins ide the machi ne on page 127. ) Jam MP Tray The paper is jammed in t he MP tray of the machi ne. (See Paper is jammed in the MP tray on page 123. ) Jam Re ar The paper is ja mmed in the bac k of the machi ne. (See Paper is jammed at th e back of the machine on p age [...]

Troubl eshoot ing 117 B Out of Mem or y The machine’s memory i s full. Fax se ndi ng or c opy opera tion i n progre ss Do one of the foll owing:  Press Mono Start or Colour St art to send or copy the sca nned pages.  Press Stop/E xit and wait unti l the other operat ions in progress finis h, and then try aga in.  Clear the faxes from the[...]

118 Regi st ra tio n Registratio n fai led. Press Mono St art or Colour S tart and try agai n. Do one of the following:  Turn of f the machin e’s power swi tch. Wai t a few seconds , then turn it on agai n.  Try Manual Registr atio n, Menu , 4 , 8 . (See Manual Registr atio n on p age 111 .)  Put in a new belt unit. (Se e Re pl aci ng th[...]

Troubl eshoot ing 119 B Shor t pa pe r The l engt h of t he paper in the tray is t oo short fo r the machin e to del iv er it to the Face down outp ut tray . Open the b ack cover to let the print ed paper out on the back output tray. Remove t he pri nted page s and then pr ess Mono Star t or Colour St art . Siz e Erro r DX The p aper siz e defi ned[...]

120 Tr an sfer ring yo ur fa xes or F ax Jour nal repo rt B If the LC D shows:  Init Unable XX  Print Unable XX  Scan Unable XX We rec omm end transferring y our faxes t o another fax machine or to your PC. (See Transferring f axes t o anot her fax machi ne on page 120 or Tran sferring faxes to your PC on page 120.) You can also transfer t[...]

Troubl eshoot ing 121 B Docum ent Jams and Paper Jams B Docu men t is j amm ed in th e to p of the AD F un it B a Take out any paper fr om t he ADF that is not j ammed. b Op e n t h e A DF co ve r. c Pull th e jamm ed document o ut to the left. d Close th e ADF cover. e Pr ess Sto p/Ex it . Doc ument is jamme d un der th e docu ment c over B a Take[...]

122 Re movi ng s ma ll do cu m ents jam med in the AD F B a Lift t he document cove r. b Insert a pie ce of stiff paper, such as ca rd sto c k , in t o the A DF t o p u sh a ny small pa per scraps through. c Close the document cover. d Pre ss Sto p/E x it . Docu men t is ja mme d at th e outp ut tr ay B a Take out any pa per fro m the A DF that is [...]

Troubl eshoot ing 123 B Pa pe r is j am med in th e MP tr ay B If the LCD shows Jam MP Tray , follow these step s: a Remove t he pape r from the M P t ray. b Remove any jammed pa per from in and around the MP tray. c Fan the pap er stack, and then put it back in th e MP tray. d When loading pape r in the MP tray, make s ure tha t the pa per s tays [...]

124 Paper i s jam med in pape r tr ay 1 o r tray 2 B If the LC D shows Jam Tray 1 or Jam Tray 2 , follow these steps: a Pull the paper tray completely out o f the machine. For Jam Tray 1 : For Jam Tray 2 : WARNING D O NOT t ouch the shaded part s shown in the illustration. These rolle rs may be rotating at high speed. b Use both hands to slowly pul[...]

Troubl eshoot ing 125 B IMPORTAN T If t he paper cannot ea sily be rem oved in this direction, stop and follow the instructi ons f or Paper i s jamm ed ins ide the mach i ne on pa ge 1 27. Note Pul ling out th e jammed p aper do wnwards allows you to remove the paper easier. c Make s ure th e pa per is below t he maximum paper m ark ( b b b ) (1) o[...]

126 CAUTIO N HOT SURFACE After you have just used the machi ne, some int ern al par ts o f the mach i ne w ill be extremely h ot. W ait for the m achine to cool down before you touc h the internal part s of the machine. c Pull the green tabs (2) at the left and right han d sid es toward you an d f old down the fuser cover (1). Note If the envelope [...]

Troubl eshoot ing 127 B e Close th e fuser cover (1). Note If you are printing on envelopes, pull down the envelo pe levers (2) t o the envelope pos ition again before closing the back cover. f Fully cl ose the back cover. Pa pe r is j am med in side th e machin e B If the LCD shows Jam Inside , follow these steps: a Turn off t h e machine. Unplu g[...]

128 c Hold the green handle of the drum unit. Pull the drum unit ou t until it stops. d Turn the green l ock lever (1) at the left of the machine anticlockwise to the release position. Holding the green handles of the drum u nit, lift the front of the drum u nit and rem ove it f rom th e machine. 1[...]

Troubl eshoot ing 129 B IMPORTAN T • W e recommend that you place the drum unit and t he toner cart ridges on a c lean, flat surface with a sheet of disposable paper o r cloth undernea th it i n case you a ccident ally sp ill or scat ter toner. • To prev ent damage to the machine from stat ic electricity, DO NOT touch the electrod es shown in t[...]

130 g Match the guide ends (2) of the drum uni t to th e c ma rks (1) on both s ides of the machine, then gent ly slide the drum unit i n to t he machine until it stops at t he green lock lever. h Turn the gree n lock l ever (1) clockwise to t h e lock position. i Push the drum unit in until it stops. j Close the fr ont cover of the machine. Note I[...]

Troubl eshoot ing 131 B Paper is ja mmed un de rnea th pape r tr ay 1 B If the LCD shows Jam Duplex , fol l o w th e se steps: a Leave the machin e turned on for 10 minutes t o cool d own. b Pull the pap er tray completely out of the machine. WARNING DO NOT t ouch the shade d pa rts sho wn i n t h e i ll u st ra ti o n. Th es e ro l le rs may b e r[...]

132 d If the paper is not caught in the paper tray, ope n the back c over. CAUTIO N HOT SURFACE Afte r you have just used th e machine, som e in te rn al par ts o f the mach i ne w ill be extrem ely h ot. W ait for th e mac hine t o cool down before you touch the internal parts of the m achine.[...]

Troubl eshoot ing 133 B e Push do wn a nd p ull th e gre en tabs at the left and right hand sides toward you and fold down the fuser cover (1). f Using bot h h ands, gen tly pull out the jammed paper. g Close the fuser cover (1). h Fully close the back cover. i Put th e paper t ray f irmly b ack in the machine. 1 1[...]

134 If you are hav ing difficul ty with your ma chin e B If you think there is a problem with your machine , check the c ha rt below and follo w the troublesho oting tips. Most problems c an be e asily res olved by yourself. If yo u ne ed addit ional he lp, the Brother Solution s Center offers the latest FAQs and tro ubleshoo ting tips. Visit u s a[...]

Troubl eshoot ing 135 B Receiving Faxes Difficulties S ugges tion s Can not rece ive a fax. Mak e sur e your machi ne has a di al tone by press in g the H ook ke y. If yo u hear stat i c or in t erf ere nce on you r fax line , ple as e co ntac t yo ur l ocal t el e phone compa ny. Che ck all li ne c ord co nn ec tion s. M ake s ure the t elep ho ne[...]

136 Ca nn ot re ceiv e a fax. (co nt inu ed) If yo u a re us in g a tel ep hone ans weri ng machi ne ( External TAD m ode) on the same l i ne a s th e Br othe r mac h ine , ma ke sur e you r ans wer i ng mach in e is se t up correc tly. (See Co nn ec ti ng an e xt ern al TA D on pa ge 4 2.) 1 C onne ct the ex terna l TA D as sh own in t he il lu st[...]

Troubl eshoot ing 137 B Handling inc oming call s Difficulties S ugges tion s Th e ma c hi ne ‘Hears ’ a voic e as a CNG Tone. If Fa x De tect i s set t o On , your mach ine is mo re sens i tive to so unds . It may mis ta k en ly in te r pre t c e rt ai n vo ices o r mu si c o n t h e l in e a s a f ax m a ch in e ca ll ing and r es pond w ith [...]

138 Printi ng diffic ulties Difficulties Su gge st ion s No pri nto ut .  Ch ec k th at the m a ch in e i s pl ug ge d in an d the p ow e r s witc h is tu rn ed on .  Che ck tha t the t one r car tr idge an d dru m un it are ins tal le d cor rect l y. (Se e Re pl ac in g the d rum u ni t on pa ge 75 .)  Che ck the int erf ace ca bl e con n[...]

Troubl eshoot ing 139 B Scanning dif ficult ies Difficulties S ugges tion s TWAIN errors ap pear while sc anni ng . Ma ke s ur e th at th e Br ot he r T W AIN dri ve r i s ch os en a s the p r imar y so ur ce . In Pape rP ort ™ 12S E, cl ick File , Sc an or Get P hoto and ch oose the Bro ther T WAIN dri ver . OCR does n ot work. T ry inc rea si n[...]

140 Print qual ity difficul ties Difficulties Sugg est ion s Prin te d pa ge s ar e curl ed .  Low q ua lit y t hin or t hic k pa pe r or not pri nt ing on the recom men de d si de of t h e pap e r co ul d cause th is prob lem. Try turn ing o ver the stack of paper i n the pape r t ray .  Mak e su re t h at y ou cho os e th e P aper Ty pe th [...]

Troubl eshoot ing 141 B Th e ne two r k PC -Fa x Rece iv e fea tu re do es not w ork . (Wi ndo ws ® on ly) It is n ece ssa ry t o set the thir d- party Se curit y/F ire wal l Softw are to a llow P C-FAX Rx . To a dd p ort 54 92 6 for Net w ork PC - FAX Rx, en te r th e in form a tio n be lo w:  In N ame: Ent er an y descri pti on, for exam ple [...]

142 Sett i ng Di al To ne det e cti on B When you send a f a x automatically, by default your m achine wi ll wait f or a f ixed amount of time before it starts to dial the number. B y chang ing the Dial Tone s etting to Detection you can make your m achine di al as soon as it det ects a dial tone . This setting can save a sm all am ount of time whe[...]

Troubl eshoot ing 143 B Improving th e prin t qual ity B If you have a print quality problem, pri nt a test page first ( Men u , 4 , 2 , 3 ). If the prin tout looks good, the proble m is probably not the machine. Check the interface cable connect ions or try pri nting a different d oc ument. If the printout or test p age printed f rom t he mach ine[...]

144 Whi te st reaks or bands down the page  Wipe t he laser sc anner wi ndows wi th a dry l int- free soft clot h. (Se e Cleani ng the lase r scanner windows on pag e 95. )  Clean the dr um u nit. (See Cleani ng the dr um u nit on page 103.)  Ident ify the missi ng colour and put in a new toner car trid ge. (See Replaci ng a Toner cart rid[...]

Troubl eshoot ing 145 B Complet ely bl an k or some colour s are missi ng  Put i n a ne w toner c artridge . (Se e Rep lacing a Toner car tri dge on page 68.) To ide ntif y the colour of t he tone r cartri dge, visi t u s a t ht tp :/ /so lu ti ons .b r oth er .co m/ to vie w ou r FAQs a nd troubl eshoot ing tip s.  Put i n a ne w drum unit .[...]

146 The colo ur of your pr intou ts is not what you e xpec ted  Make sur e Toner Save mode i s off in the con trol panel of th e mac hine or t he printer dr iver .  Perfor m the cal ibra tion. ( See Calib ratio n on p age 110. )  Adjust the col our by u si ng th e custom se t ti ng in th e print er dri ver and by using t he control panel o[...]

Troubl eshoot ing 147 B Uneven densi ty appear s peri odical ly ac ross t he pag e  Perfor m the calib ration. ( See Calibr ation on pag e 1 10 .)  Adjust the cont rast or b right ness when y ou are i n c opy mode. ( See Adjust ing Cont rast , Col our and Brightn ess in Chapter 7 of the Advanced User 's Guide .)  Identi fy t he col ou[...]

148 Poor fi xing  Make s ure tha t the medi a type set tings in the printe r driver and in the machine' s Pape r Type menu matches t he type of paper you are using. (See Acceptabl e paper and other p rint media on page 22 and Basic ta b i n th e Software User's Gui de .)  Make su re that the two gre y lever s insid e the back co ver[...]

Troubl eshoot ing 149 B Envelop e c reases  Make sure that the two g rey envelope le vers are pull ed down when you ar e pr inting envelopes.  If crease s occur wi th t he env el ope lev ers i n the e nvelope position, print wit h the bac k cover opened and feed one envel ope at a time from t he MP tra y. Examples of poor print quali ty Recom[...]

150 Machin e Informatio n B Ch ec king th e Se ri al N um ber B You can see the mac hine’s S erial Numb er on the LCD. a Pre ss Men u , 8 , 1 . b Pre ss Sto p/E x it . Re set fu nc ti ons B The f ollowing reset func tions are avail able: 1 Network You can reset the internal prin t serve r back to its default factory setti ngs such as the p asswor[...]

Troubl eshoot ing 151 B Ho w to r ese t t he m ac hi ne B a Pr ess Men u , 0 , 7 . Pr ess Men u , 0 , 6 (for New Zealand). b Pr ess a or b t o choose the reset function you want to u se . Pr ess OK . c Do one of the following;  To reset the sett ings, press 1 and go to s t ep d .  To ex it w ithout m aking changes, press 2 and go to step e . [...]

152 C On-scre e n programmin g C Your machine h as been desig ned to be e asy to use. The LCD provides on-screen programm ing us ing t he menu key s. We hav e created s tep by s tep on-screen instructions to help you program your machine. Simp ly follow the s teps as they guide you through the men u selections and programm ing options. Ho w to acc [...]

Menu and feat ures 153 C Menu tab le C The factory settings are shown in Bold with an asterisk. Choose & O K Choos e & OK to accept to exit Le ve l 1 L ev el 2 Leve l 3 L evel 4 Optio ns D e sc ript ion s Pa ge 1. Ge ner al Se tup 1.Mode Timer —— 0 Sec 30 Secs 1 Min 2 Mins * 5 Mins Off Sets th e tim e to retu rn to Fa x mode and th e ti[...]

154 1. Gen era l Set up (Con ti nu ed ) 2.Paper (C onti nu ed) 2.Paper Size 1.MP Tray A4 * Letter Legal Executive A5 A5 L A6 B5 B6 Folio Any Sets th e si ze o f th e pape r in th e pa per tray . 19 2.Tray#1 A4 * Letter Legal Executive A5 A5 L A6 B5 B6 Folio Sets th e si ze o f th e pape r in th e pa per tray . 19 3.Tray#2 (This m enu onl y appe ars[...]

Menu and feat ures 155 C 1. Ge ner al Se tup (Co nti nu ed ) 3.Volume 1.Ring — Off Low Med * High Ad ju s ts th e ring volu me. 10 2.Beeper — Off Low Med * High Adj usts the volu me lev el o f t he be ep er . 10 3.Speaker — Off Low Med * High Adj usts the sp eaker volu me. 10 4.Ecology 1.Toner Save — On Off * Incr eas e s the pag e yiel d o[...]

156 1. Gen era l Set up (Con ti nu ed ) 5.Tray Use (C onti nu ed) 3.Print — Tray#1 Only Tray#2 Only MP Only MP>T1>T2 * T1>T2>MP (Tray# 2 or T 2 appe ars onl y if you ins tal le d the opti on al pape r tra y.) Ch oo se s t he t ray th at wi ll be used f or Pri nt mode . 21 6 . LC D C on tra st —— - nn nno + - nnnon + - nnonn + * - [...]

Menu and feat ures 157 C Le ve l 1 L ev el 2 L evel 3 Opt io ns Des crip t io ns P ag e 2.Fax 1. Setup R ece iv e (I n F ax m od e on ly) 1.Ring Delay ( 02 - 10 ) 02 * (Example for Australia) Se ts th e nu mb er of rings b efore th e mac hin e an sw ers in Fax On ly or Fax /Te l mo de . 35 2 .F/T Ri n g Ti me 20 Secs 30 Secs * 40 Secs 70 Secs Sets [...]

158 2.Fax (Con ti nu ed ) 2.Setup Send (I n Fax mo de only) 1.Contrast Auto * Light Dark Ch an ge s th e l ig htn es s or dar k ne ss of fa xes yo u send. See 1 . 2 . Fa x R eso lut io n Standard * Fine S.Fine Photo S ets t he defa ul t res ol ution fo r outg oi ng fa xe s. 3.Delayed Fax — S ets th e tim e of da y in 24 h our f o rmat that t he d[...]

Menu and feat ures 159 C 2.Fax (Co nti nu ed ) 3.Address Book 1 .On e Tou ch Dia l — St ore s up to 16 On e To uch Dia l numb ers, s o you ca n d ial by pre ss in g on e ke y (and Mo no Start or Colo ur St art ). 49 2.Speed Dial — St ore s up to 300 Sp ee d Dia l numb ers, s o you ca n d ial by pr es sing only a few ke ys ( a nd Mono Start or C[...]

160 2.Fax (Con ti nu ed ) 6. Dia l R es tri ct. 1.Dial Pad Off * Enter # twice On You ca n se t th e ma chine to restrict dial ling when us in g the d ia l pa d. See 1 . 2 . On e T ouc h D ia l Off * Enter # twice On You ca n se t th e ma chine to restrict t he di alli ng of On e Tou c h num b er s. 3.Speed Dial Off * Enter # twice On You ca n se t[...]

Menu and feat ures 161 C Le ve l 1 L ev el 2 L evel 3 Opt io ns Des crip t io ns P ag e 3.Copy 1.Quality — Auto * Text Photo Graph Yo u ca n choo se t he Co py res olu tion fo r your ty pe of do cu me n t. Se e 1 . 2.Brightness — - nnnn o + - nnno n + - nnon n + * - nonn n + - onnn n + Ad ju st th e bri gh tne ss for co pi es . 3.Contrast — -[...]

162 Le ve l 1 Le ve l 2 L ev el 3 Op ti on s De sc rip tion s Pag e 4.Printer 1.Emulation — Auto * HP LaserJet BR-Script 3 Cho oses t he emula tion mo de . See 2 . 2.Pr int O pt io ns 1.In terna l Fon t 1.HP LaserJet 2.BR-Script 3 P rin ts a list of the ma ch i n e’ s int ern al fo nt s. 2. Confi gu rat io n — P r in ts a list of the ma ch i [...]

Menu and feat ures 163 C 4.Printer (Co nti nu ed ) 8 . Ma nua l R eg ist . 1.Print Chart — P ri nt the ch art to ma nu al ly c he c k t he re gi str ati on of t he co lo urs . 111 2.Set Regist. 1 Magent a Left 2 Cyan Left 3 Yellow Left 4 M agent a C en ter 5 Cyan Center 6 Yellow Cent er 7 Magenta Rig ht 8 Cyan Right 9 Yellow Right Se ts t h e co [...]

164 Le ve l 1 Le ve l 2 L ev el 3 Op ti on s De sc rip tion s Pag e 5. U SB Direc t I /F 1.Direct Print 1.Paper Size A4 * Letter Legal Executive A5 A5 L A6 B5 B6 Folio S ets t he pa pe r s iz e wh en pri nt ing di r ect l y fro m th e USB fl ash me mo r y dr iv e. 54 2.Media Type Thin Plain * Thick Thicker Recycled Paper Glossy Paper Set s the me d[...]

Menu and feat ures 165 C 5. USB D ire ct I/F (Co nti nu ed ) 1.Direct Print (C onti nu ed) 6 .Prin t Q ua li ty Normal * Fine Se ts the pr i nt qu al ity opt i on wh en pr in tin g direc tly fr om the USB Fla s h me mo r y dri v e. 55 7.PDF Option Document * Docum ent&Mark up Docum ent&Stam ps Sets the PDF o ption wh eth er to pr int c omme[...]

166 Le ve l 1 Le ve l 2 L ev el 3 Op ti on s De sc rip tion s Pag e 6 .Prin t Rep or ts 1.XMIT Verify 1.View on LCD — Prin ts a Report for your last tra ns missi on . See 1 . 2.Print Report — 2.Help List — — P rin ts the H e lp Lis t s o you ca n see at- a- glan ce how to qu ic kl y p rog ra m yo ur mac hine . 3. Tel Inde x L ist 1.Numeric [...]

Menu and feat ures 167 C Le ve l 1 Lev el 2 Le ve l 3 L ev el 4 O pt i ons D es cr ip tio n s 7.Network 1.TCP/IP 1. Boot Met hod — Auto * Static RARP BOOTP DHCP Choo ses t he BO OT me t h od th at be st suit s yo ur ne ed s. 2.IP Ad dress — [00 0-2 55 ]. [ 0 00- 255 ]. [0 0 0-2 55]. [0 00 -2 55 ] E nter th e I P a ddr ess. 3. Subnet M ask — [[...]

168 7.Network (Con ti nu ed ) 2.Ethernet —— Auto * 100B-FD 100B-HD 10B-FD 10B-HD Ch oo s es th e Eth ern et li nk m ode. 3.Status —— Active 100B-FD Active 100B-HD Active 10B-FD Active 10B-HD Inactive Show s th e E ther net link status . 4.MAC Ad dress — — — Show s th e MAC addr e ss of t he mac hine . 5.Scan T o FTP —— Color 100 d[...]

Menu and feat ures 169 C Leve l 1 Le v el 2 L ev el 3 O p tion s De sc ripti ons Page 8.Machine Info. 1.Serial No. — — Y o u ca n ch eck th e ser ia l numb er of you r mach ine. 150 2.Page Counter — Total Fax/List Copy Print Yo u ca n ch ec k the numb er of to tal page s the mach i ne has pr i nte d du rin g i ts life . See 1 . 3.Parts Life 1[...]

170 Le ve l 1 L ev el 2 L ev el 3 O p t ion s De sc r ip ti on s P age 0.Initial Se tup 1.Receive Mode — Fax Only * Fax/Tel External TAD Manual Ch oo s es th e rec ei ve mo de t h at be st s ui ts your ne eds. 33 2.Date&Time 1.Date&Time — P uts t he da te an d time on t he LC D an d i n he ad in gs o f f a xe s you se nd. See 2 . 2.Da y[...]

Menu and feat ures 171 C Entering text C W hen s etting certa in men u sele ctions, such as the Sta tion ID, you will ne ed to type text chara cters. The dial pad k e ys have letters printed on them . The keys: 0 , # a nd l do not hav e printed le tters be cause t hey are used f or speci al characters. Press the appropri ate dia l pad key the nu mb[...]

172 Spec ial characters and symbo ls Press l , # or 0 , t hen press d or c t o move the c ursor to the symbol or cha racter you want. P ress OK to choose it. The symbols and characters below will appear depending on your menu sele ction . Pr ess l for (space) ! " # $ % & ’ ( ) l + , - . / m Pr ess # fo r : ; < = > ? @ [ ] ^ _ ~ ?[...]

173 D D Ge ner al D Sp ec i f ic at ions D Prin ter Ty pe Laser Print Method Electrophoto graphy b y sem iconductor l aser bea m scanning Memor y Capaci ty (MFC-9465CDN ) 256 MB (MFC-9460CDN ) 128 MB LCD (l iquid crystal disp lay ) 22 characters  5 line s Power Sou rce 220 - 240 V AC 50/60Hz Po wer Cons u mpt ion 1 Peak: 1200 W Copying (A verage[...]

174 Noise level Soun d po wer 1 Operating (Colour Copying): L WA d = 6.68 B (A ) Operating (Monochrome Copyin g): L WA d = 6.67 B (A ) Office equipment with L WA d > 6.30 B (A) is not suitable for use in room where people do primarily intellectual work. Such equi pme nt should be placed in separate rooms because of the noise emission. Standby: L[...]

Specif ication s 175 D Document Size D Document S ize (Single-sided) ADF Width: 147.3 to 215.9 mm ADF Length: 147 .3 to 356.0 mm Scanner G lass Width: Max. 215.9 mm Scanner G lass Length: Max. 297 mm Document S ize (2-sided (Du plex)) (MFC-9465 CDN) ADF Width: 147.3 to 215.9 mm ADF Length: 147 .3 to 356.0 mm[...]

176 Print media D Pape r Inp ut Pape r Tr ay  Paper T ype: Plain paper, Thin pa per or Recycled paper  Paper Size: Letter, A4, B5 (IS O /JIS), A5, A5 (Long Edge), B6 (IS O), A6 , Exe cut iv e, Legal a nd F olio  Paper W eight: 60 to 105 gsm  Maximu m Paper Tray Capacity: Up to 250 sheets of 80 gsm Plain paper Multi-pu rpose tray (MP tra[...]

Specif ication s 177 D 1 F or l ab el s, we r ec omm e nd rem ov in g p rin te d pa ge s fr om t h e o utp ut pap e r tr ay im m ed ia tel y afte r th ey ex it t h e mach in e to avo id the p oss ib ili t y of smud gi ng. 2 60 t o 10 5 gs m f or du p lex p rin t. Duplex Prin ti ng  Manual Dup lex: Yes  Automa tic Duplex: Yes  Paper Size (A[...]

178 Fax D 1 ‘P ages ’ ref ers to th e ‘IT U-T T es t Cha rt # 1’ (a typi ca l bu si ness l etter, Sta nd ar d re sol uti on, J BIG code ). S pe ci fica tio ns and pr i nte d ma ter ia ls ar e su bjec t to c ha nge witho ut pri or no t ice. 2 Black & W hite on ly Co mp at ib il i ty ITU-T Super Group 3 Mo de m S pee d Automatic F allbac [...]

Specif ication s 179 D Copy D Co lou r/ B la c k Yes/Ye s Co py Wi dth Max. 21 0 mm Au tom atic 2- si de d (D uplex ) Copy (MFC-9465CDN) Yes (from A DF) M ul t ip le C o p ie s Stacks or Sorts up to 99 pag es Reduce/E nlarg e 25% to 4 00% (in i ncremen ts of 1%) Resolution Up t o 1200  600 dpi First Co py Out Time (M ono ch rome ) Less than 19 s[...]

180 Scanner D 1 For the l at est d rive r updat e s for the Ma c OS X you ar e usi n g, v isit us at h t tp: //so lu tio ns.br othe r.com / . 2 Maxi mum 1 200  1 20 0 dpi s canni ng wit h the WIA driv er in Wi nd ows ® XP, Wind ows Vi sta ® and Win do w s ® 7 (re solu ti on up t o 1 92 00  19 20 0 dp i c an b e ch os en b y us in g the s c[...]

Specif ication s 181 D Printer D 1 The pr int sp eed ma y vary dep en ding on the ty pe of doc ument yo u pri nt. Automatic 2-side d (D up le x) P ri n t Yes Em ula tio ns PCL6, B R-Script3 (P ostScript ® 3™ ) Resolution 600 dpi  6 00 d pi, 24 00 d pi (2 400  600 ) quality Prin t Speed (Monoch rome Duplex ) Up to 14 sides/minute (Up to 7 s[...]

182 Interfa ces D 1 You r mach in e has a Hi- Spee d US B 2. 0 int erf ac e. Th e ma chine ca n also be conn ected t o a c omput er t ha t has a US B 1.1 i n ter fa ce . 2 T hir d-p ar t y U SB p ort s ar e no t su pp ort e d . 3 See Network (LAN) o n pa ge 1 87 an d th e N e two r k Use r's G u id e f or de tai le d ne tw or k s p ec ifi c at[...]

Specif ication s 183 D Direct Prin t featu re D 1 PDF da ta incl uding a JB I G2 im age fi le, a JPEG2 000 im age f il e or a tra nsp are nc y fil e is not su pport ed . Compat ibil ity PDF version 1.7 1 , JPE G, Exif + JP EG, P RN (created by Brother printer driver), T IFF (scanned by all Brother MFC or DCP models), Post Scrip t ® 3™ (created b[...]

184 Computer requ irements D Minimum System Req uirem ents an d Supp orted PC Softwar e Funct ions Computer P l atfor m & Operat ing System Versi on Proces sor Mini mum Speed Mi n im u m RAM R e co mm en de d RAM Hard Di sk Space to i nstall Supporte d PC Soft war e Functi ons Supporte d PC Interfa ce 3 For Driver s For A pplicat ion s Wi ndo w[...]

Specif ication s 185 D 1 I nte rn et Ex plo r e r ® 6. 0 or gr e ate r. 2 For WIA, 1200 x 12 00 re sol uti on . Brot h er S can ner Uti lit y en ab les t o en hanc e up to 192 00 x 19 200 dp i. 3 Thir d -pa rty USB port s a re no t s uppor t ed. 4 P C- Fa x su pp ort s bl ac k an d whit e on l y. 5 P ap erP or t™ 1 1S E su pp or ts M ic ros of t[...]

186 Consumab le ite ms D 1 App rox. ca rtri dge yiel d i s de clar e d in acc or dan ce wi th ISO/ IEC 197 98. 2 Dru m y iel d is ap p rox im at e, an d ma y va ry b y t yp e of us e. Note • Brother does not r eco mmend the use of c onsu mables other than genuin e Brother consum ables . • Your mac hine warrant y m ay not cov er any da mage aris[...]

Specif ication s 187 D Network (LAN) D Note For d etails a bout t he full N etwork s pecifications, see Network User's Guide . 1 Se e Co mp ut er r eq ui r emen t s on pa ge 184 . 2 B RA dmi n P rofe s si on al an d We b BR Ad mi n a re av a ila bl e as a do w nl oa d fro m htt p:/ /s ol uti on s. bro th er .c om/ . LA N You can c onnect y our[...]

188 A ADF (autom atic document feeder) using .... ..... .... ... .. ..... ....... ..... .... ... .. ..... .... 27 Answering machine (TAD) connecting ... ..... .... ..... ... .. ..... ....... .... ..... .. 43 Apple Mac intosh See Software User’s Guide. Autom ati c fa x receive ... .. ... .... ........ .... ..... .. ... .... .......34 easy r eceive[...]

189 E Fax / Tel m ode answering at e xtension t elephones ..... . 45 easy receiv e ... .. ..... ....... ..... ..... .. .. ..... ...... 36 F/T ring t ime (double-ring) ..... .. ..... ..... ... 35 fax receive code .... ... .. ..... ....... .... ..... ... .. . 45 recei ving faxes . ..... ..... ..... .. .. ..... ..... ..... .. . 44 ring delay ..... .. [...]

190 Q Q ualit y printing ... ..... ..... .... ... .. ..... ....... ..... 140 , 143 Qui ck dia l ..... ....... .... ..... ... .. ..... ....... .... ..... ..49 group dial changing .... ..... ..... .. ... .... ....... ..... ..... .. ..50 One Tou ch dial changing .... ..... ..... .. ... .... ....... ..... ..... .. ..50 cust om scan pro file ... .... ..[...]

191 E V VoIP . ..... ... .. ..... ....... ..... .... ... .. ..... .... ..... ... . 142 Vo l u me , se tt ing beeper ..... ....... ..... ..... .. .. ..... ....... ..... ..... .. . 10 ring ..... ... .... ... .. ..... ..... .... ... .. ..... ....... ..... ... 10 speaker ... ..... ....... ..... .... ... .. ..... .... ..... ... .. . 10 W W aste toner bo[...]

For Au stralia On ly: W arranty & Repair – For details about warranty on your B ro ther Product, the details are l is ted on the following link: www. bro ther .com.au under Service & Support > Warranty. For warranty service (repair) of your Brother produc t you will need to retain a copy of your s ales docket and contact the Support Ce[...]

The machine is approv ed for us e in the c ountry o f purchas e only, local Brother compani es or t heir dealer s will only sup por t m achi nes pur chased in their own cou ntrie s.[...]