BT 3500 manual

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 1 Quar tet 3500 Combined Cordless T elephone and Digital Answering Machine User Guide This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for conne[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Please open this page for an ‘at a glance’ guide to your Quartet 3500[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Please open this page for a further ‘at a glance’ guide to your Quartet 3500[...]

T U V J K L A B C D E F M N O W X Y Z G H I P Q R S C a l l W a i t i n g P a u s e Menu Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 1 At a glance Handset fascias Can be changed to suit your personal preference, see page 13 . Handset Aerial Should be extended to obtain the best signal and reception available, see page 10 . Rec[...]

Page Q uartet 3500 Play 2 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 2 Delete button Deletes recorded messages and memos, see page 46 . Message display LEDS Indicates when the answering machine is on or of f and when the power is on. Also shows the number of messages stored, and answering machine status information, see page [...]

Quartet 3500 User Guide ~ 5th Edition ~ 3rd March ’03 ~ 5271 3 MENU S TRUCTURE Answer Settings Record Memo Answer and R ecord Answer and R ecord Answer Delay 23456789TS Off On 000 Off Low High Answer Mode Outgoing Message Day Setting Sunday . . . etc Message Alert Security Code Ringer Volume Base Settings Handset Settings Ringer Melody Check 1571[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 4 Quick guide to handset display icons Battery icon – flashes when handset is on base and being charged. Battery icon – to indicate batter y low . Directory icon * T elephone icon – flashes to indicate that new calls have been received in the Calls list. * B T 1571 icon – ind[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 5 Quick guide Quick guide to most commonly used handset settings and functions Function Answer a call/End a call Make a call Redial a number from the redial list Store a number in the directory Dial a number in the directory Adjust the earpiece volume Secrecy on/off T ransfer call to[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 6 Function Switch answering machine ON/OFF: Using the base Using the handset Record own Answer and Record outgoing message Record own Answer Only outgoing message Set answer mode Using the base Using the handset Play new messages: Using the base Using the handset Record memo message [...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 7 In this guide At a glance 1 Menu structure 3 Quick guides 4-6 Introduction 8 Safety information 9 Setting up 10 Using the telephone 14 Making and receiving calls 14 Call timer 15 Secrecy/Music on hold 17 50 Name and number directory 18 Redial 21 P aging 23 Base unit settings 24 Han[...]

Page Q u a r t e t 3 5 0 0 Play 2 Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 8 Introduction HELPLINE If you have problems with your phone, call the Quar tet 3500 Helpline on 0870 605 8047 . Y our Quar tet 3500 is designed for ease of use and made to the high standards set by BT . Y ou can expect your Quar tet 3500 to provide [...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 9 Safety information General Only use the power supply unit included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the power supply unit is 872264, as stated on the underside of the base unit. For t[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 10 S etting up Follow these steps to set up your Quartet 3500 ready for use. Plan the location Situate your Quar tet 3500 close enough to the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical products to[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 11 Note Do not connect the telephone line cord to the phone socket until the handset is fully char ged. This will prevent the risk of the phone being answered before the batteries are charged, which may prevent them from reaching maximum capacity . 3 Connect the base unit power suppl[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 12 5 When the handset has been charged for 24 hours plug the line cord into the telephone wall socket Note (cont) To get the longest possible life from your batter y, leave the handset of f the base unit for a few hours each day . 6 T o set the day Press the UP or DOWN button until t[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 13 Helpline If you have any difficulties setting up your Quar tet 3500 please call the Helpline on 0870 605 8047 . 7 Changing your handset fascias Your Quartet 3500 is now ready for use. There are 3 r emoveable handset fascias to choose from (one is fitted already on the handset). P[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 14 Using the telephone Making and receiving calls T o make an external call Lift the handset of f the base unit. Press the T ALK button. The green In Use light on the base unit begins to flash and the handset display will show the icon while it is in use. Listen for the dialling tone[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 15 T o end a call Press the T ALK button. Or Replace the handset on the base unit. T o receive a call When the phone rings: The handset display will show EXTERNAL CALL or if you have subscribed to a Caller Display Ser vice it will show your caller’s telephone number or name if you [...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 16 Note Y our Quar tet 3500 handset uses a telescopic aerial that should be pulled out when on a call to obtain the best signal and reception available. T o select an alternative channel during a call Y our Quar tet 3500 automatically scans the available radio channels and selects th[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 17 Secrecy/Music on hold When on a call you can talk to someone in the same room without your caller hearing. T o switch Secrecy on and off To switch on during a call: Press and release the SEC option button, displayed on the handset screen. The display will flash Secrecy and your ca[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 18 50 Name and Number Directory Y ou can store fifty of your most frequently used names and telephone numbers in the director y . Please note that numbers can be no longer than 20 digits and names no longer than 13 characters. T o store a name and number in the directory Press the DI[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 19 T o view and dial a name and number in the directory Press the DIRECTOR Y option button. The first entr y in the director y will be displayed (if there are no entries in the director y the display will show Directory Empty ). Use the UP or DO WN button to scroll through the dir ec[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 20 The display shows Entry Saved . Press the CLEAR button until you retur n to the standby screen. T o edit a name and number in the directory Press the DIRECTOR Y option button. The first entr y in the director y will be displayed. Use the UP or DO WN button to scroll through the di[...]

T o copy a number from the redial list to the directory Press the LNR button. The last number you called will be shown on the display . Use the UP or DO WN button to scroll through the r edial list to the number you require. Note Y ou will not be able to copy a number in the redial list to the director y if the director y is already full. If you tr[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 22 Press the COPY option button. The display will show Enter Name . Enter a name using the keypad (as shown on page 18, “To store a name and number in the director y”). Press the OK option button. The display will show Edit Number . Edit the number if you need to by pressing the [...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 23 Paging Y ou can page the handset from the base unit to aler t a handset user that they are wanted or to locate a missing handset. However , paging calls cannot be answered by a handset. T o page the handset Press the PA G E button on the base unit. The handset(s) will ring. (The b[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 24 Base unit settings T o adjust the base ringer volume The base has 3 ringer volume settings: Of f, Low and High. The default setting is High. Press the UP or DOWN button until the display shows Base Settings . Press the OK options button. The display shows Ringer Volume . Press the[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 25 Use the UP or DO WN button to highlight which melody you require: 1 , 2 or 3 . Y ou will hear a sample melody on each press. Press the OK options button to confir m. Y ou will hear a confirmation tone. Press the CLEAR button until you retur n to the standby screen. OK[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 26 Handset settings T o lock or unlock the keypad Y ou can lock the keypad so that it cannot be used accidentally while car r ying it around. Press the CLEAR button. Press the ✱ button. The keypad is now locked. The display will show the icon. (If you press any button now , the dis[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 27 Press the OK option button to confir m. Y ou will hear a confirmation tone. Press the CLEAR button until you retur n to the standby screen. OK T o change the handset ringer melody The handset has 3 ringer melodies to choose from: 1 , 2 and 3 . Press the UP or DOWN button until the[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 28 The cur r ent melody will be highlighted. Use the UP or DO WN button to highlight which melody you require: 1 , 2 or 3 . Y ou will hear a sample melody on each press. Press the OK option button to confir m. Y ou will hear a confirmation tone. Press the CLEAR button until you retur[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 29 B T S elect S er vices If you have subscribed to your Network Provider’s Caller Display Ser vice, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call. For example, your handset display will look like th[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 30 T o view and dial a number in the Calls list Press the CALLS LIS T option button. The most recently received number or name will be shown. Use the UP or DO WN button to scroll through the list. To dial a number in the list, press the T ALK button when the number you require is dis[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 31 The display will show Entry Deleted and then retur n to the next entr y in the Calls list. Press the CLEAR button until you retur n to the standby screen. T o delete the whole calls list Press the CALLS LIS T option button. The most recently received number will be shown. Press an[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 32 Call W aiting If an incoming call ar rives while you are already engaged on a telephone call, you will hear a soft beep ever y 5 seconds (this beep is not audible to the person you are speaking to). Instead of the engaged tone, the second caller will hear an announcement to hold a[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 33 1 5 7 1 V oice mail indication This feature will only work if you have subscribed to BT Answer 1571 or Call Minder and switched the 1571 feature ON. BT Answer 1571 and Call Minder are automated answering ser vices located at your local telephone exchange which will take messages w[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 34 T o access your voice mail Press the T ALK button. Press the 1571 option button if it is displayed on the handset display screen (as this indicates you have a new voice mail message). Or Dial 1571 to access your network answering ser vice and follow the announcements to play , sav[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 35 S etting up and personalising your answering machine Y our Quar tet 3500 can digitally r ecord up to 13 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recor ding incoming messages, you can recor d memos for other users. Y ou can operate your Quar[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 36 DISPLA Y DEFINITION (Blank) Power off. C-0 (flashing) Day/Time needs to be set. 0-9 Answer-on mode, 0-9 messages. 9 (flashing) 10-59 messages. Indicating more than 9 messages stored. –– Power on, but answer off mode Alternating The display flashes between a with dash and the n[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 37 T o adjust the base unit loudspeaker volume The loudspeaker volume ranges from 0-9 plus H, where 0 is of f and H is the maximum level. The loudspeaker volume will be set at 5. Press the VOL + button on the base to increase the volume. Press the VOL – button on the base to decrea[...]

Audible message alert When new messages have been received, your Quar tet 3500 will beep ever y 10 seconds (when audible message aler t is switched ON). The volume of the beep is at the volume you have set for the loudspeaker . The default setting is OFF . When the answering machine is in the idle mode: Press and hold the  SKIP button on the bas[...]

Answer and Record Y our Quar tet 3500 has a pr e-recor ded Answer and Record outgoing message that allows your caller to leave a message. “Hello, your call cannot be taken at the moment, so please leave your message after the tone”. However , you can recor d your own Answer and Record outgoing message if you wish, see “To record your own Answ[...]

Press the NEW option button. Y ou will hear , “Please speak after the tone. To end recording, press #”. After the tone, speak your outgoing message into the handset. Press the # button when you have finished. Throughout recor ding r will flash on the base unit display . The prompt will announce, “Y our outgoing message is” , and then play y[...]

Quartet 3500 User Guide ~ 5th Edition ~ 3rd March ’03 ~ 5271 41 T o record your own Answer Only outgoing message Y ou can record your own Answer Only outgoing message to use instead of the pre-recor ded message already available. Y our outgoing message can be up to the maximum recor ding capacity of 12 minutes, but it is advisable that you tr y t[...]

T o check or play your outgoing message via the base unit Y ou can check and play your cur r ent outgoing message at any time via your Quar tet 3500 base unit. Press the ANS ON/OFF button. The prompt will announce either: “Answer on, your outgoing message is...” and play your cur r ently selected outgoing message. Or “Answer of f”. The base[...]

Pick up the handset. Press the UP or DOWN button until the display shows Answer Settings . Press the OK option button. Press the UP or DOWN button until the display shows Answer Mode . Press the OK option button. Use the UP or DO WN button to highlight the mode you want to set, either: Answer and Record or Answer Only . Press the OK option button t[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 44 Pick up the handset. Press the UP or DOWN button until the display shows Answer Settings . Press the OK option button. Press the UP or DOWN button until the display shows Outgoing Message . Press the OK option button. Use the UP or DO WN button to select the outgoing message you w[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 45 Using the answering machine via the base unit T o playback all messages Press the PLA Y button. The prompt will announce, “Y ou have (n) messages”. Y our message(s) will be played back, star ting with the first message received. Both new and old messages will be played. Note P[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 46 T o pause a message during playback While listening to a message, press the PLA Y button. The message will be paused. Y ou will hear a beep ever y 10 seconds and the message display will show P flashing. Press the PLA Y button again to resume playback. T o skip forward and backwar[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 47 T o delete all messages When all messages have been played the prompt will announce, “End of messages. To delete all messages, press delete” . The display counts down from 8 - 0 . During the countdown, press the red DELETE button. The prompt will announce, “All messages dele[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 48 Using the answering machine via the handset T U V J K L A B C D E F M N O W X Y Z G H I P Q R S C a l l W a i t i n g P a u s e Menu T o playback messages Press the option button. The display will show Play messages and the number of new messages and the number of total messages ([...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 49 T o adjust the earpiece volume for message playback During playback: Press the UP button to increase the volume. Press the DOWN button to decrease the volume. The display will show volume and the level you are setting. The volume will remain at the level you have set until you adj[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 50 Playback of the next message will begin. The message has not actually been deleted at this point but it has been marked for deletion. At the end of message playback there will follow an 8 second countdown. When the countdown reaches 0 all marked messages will be deleted. When all [...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 51 Memos A personal memo can be recor ded on your Quar tet 3500 and left as a memo message for another user . Memos can be of any length, up to the maximum recor ding capacity (12 minutes), but you should tr y to keep them shor t to allow time for recor ding incoming messages. Note Y[...]

T o screen a call from the base unit While listening to your caller leaving a message via the base unit loudspeaker , you can decide to take the call by pressing the T ALK button on the handset. Or If the handset is resting in the base unit and you decide to take the call, lift the handset of f the base and speak to the caller . Recording will stop[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 53 Remote access Y ou can tur n your Quar tet 3500 answering machine on and of f and listen to your messages from any Touchtone™ telephone. T o protect your privacy , messages can only be accessed by entering a 3-digit security code. The pre-set code is 000 and can be changed. If y[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 54 Note If you have new messages they will be played after you have entered your security code. T o check for messages remotely Dial your telephone number and wait. When you hear your outgoing message, press the ✱ button. Y ou will hear , “Please enter your security code”. Ente[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 55 Operating the answering machine remotely When you have accessed your answering machine remotely , you can operate it using the keypad numbers on the phone you are using. The remote access main menu The main menu lets you operate a range of answering machine functions remotely . Si[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 56 Using Quar tet 3000 additional handsets Y ou can buy and use up to four more Quar tet 3000 additional handsets with your Quar tet 3500 to extend your phone system without needing to install extension sockets for each new phone. Each additional handset is supplied with its own char[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 57 Press the OK options button. The display will show Press Page On Base Until Base Beeps . Press and hold the base unit PAG E button. When you hear a beep release the PA G E button. The display will show Handset Registered . Y our handset is automatically assigned the next available[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 58 T ransferring calls Y ou can transfer calls between handsets that are register ed to the base unit. T o transfer a call During your call: Press the TRAN options button. Y our exter nal caller will be put on hold and will hear music. The display will show Transfer To Handset _. Ent[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 59 General information Guarantee Y our Quar tet 3500 is guaranteed for a period of 12 months from the date of purchase. Subject to the ter ms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the Quar tet 3500 o[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 60 If you have to return your product Prior to retur ning your pr oduct, please read the Help section on page 63, or contact the Helpline on 0870 605 8047 for assistance. If you still feel you have to retur n your pr oduct, pack the base station and handset securely , pr eferably in [...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 61 Unplug the white connector and remove the old batter y pack. Plug the new batter y pack connector in and lower the batter y pack into recess then replace lid. Note When fully charged and in good condition, the handset will provide up to 7 hours talktime or 72 hours standby . If yo[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 62 Switchboard compatibility This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which suppor t tone and pulse dialling and timed break recall. If in doubt please consult your ser vice provider . Switchboard use T[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 63 Help and advice If you have any problems using your Quartet 3500, this section will give you the most common, easy to follow solutions. Telephone problems Possible cause Solution • Buzzing/poor reception. • Answering machine not recording incoming messages. • No dialling ton[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 64 • Y ou have dialling tone but the telephone will not dial out. • Base unit does not ring but lights show on base unit. • Callers are faint. • Interference. • Buzzing. • Tinniness. • No Directory name and number stored. • No CHARGING light on the base unit. Y ou may[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 65 Index 1 571 voice mail indication 33 A dditional handsets 56 Aerials 10 Answering machine answer delay 37 answer mode 43 audible message aler t 38 base unit loudspeaker 37 call screening 52 delete message 47, 49 delete own outgoing message 44 loudspeaker volume 37 memos 51 message[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 66 Calls list 29 copy to director y 30 delete a number 31 delete whole list 31 dial a number 30 view 30 Call timer 15 Call W aiting 32 Channel selection 16 Charge handset 11 D ay – set 12 De-register 57 Dialling mode 62 Delete calls list entr y 31 director y name and number 20 mess[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 67 check or play via handset 42 recor d Answer and Record 40 recor d Answer only 41 set answer mode via base 43 set answer mode via handset 43 P aging 23 Page melody 27 Pause 19, 62 Phone socket 12 Play messages via base 45 via handset 48 Power supply unit 10 Preparator y dialling 14[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 R& TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. Declara[...]

Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393 Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing [...]