BT Digital Cordless Telephone manual

Elements – New Style – Edition 4 – 31.08.06 – 7644 B T ELEMENTS Us e r Gu id e[...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 * Y ou must subscribe to your network provider’ s Caller Display service for this feature to work and you mus t not withhold your number . A quar terly fee may be payable. Note: some network provider lines may not be compatible with this text messaging service. • Digital call quality wi[...]

This U ser Guide provides you with all the inf ormation you need to get the most from your phone. Y ou must firs t set up your phone bef ore you can use it. This doesn ’t take long and is easy t o do. Just f ollow the simple ins tructions in ‘Getting S tar ted’, on the next few pages. Need help? If you have any problems setting up or using yo[...]

Getting star ted Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Getting to know your phone Handset and charger . . . . . . . . . . . . . . . . . .11 Handset display icons . . . . . . . . . . . . . . . . .12 S tandby display . . . . . . . . . . . . . . . . . . . . .[...]

5 I n this guide Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Restor e default settings . . . . . . . . . . . . . . . .33 Restor e default settings without a PIN . . . .33 Default settings . . . . . . . . . . . . . . . . . . [...]

General inf ormation Safety information . . . . . . . . . . . . . . . . . . . .67 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Environmental . . . . . . . . . . . . . . . . . . . . . . .67 Product disposal ins tructions . . . . . . . . . . .68 Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Ret urning your ph[...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Location Y our BT Elements phone comes with a base which you will need to place within 2 metres of a mains power socket and telephone sock et so that the cables will reach. The cha[...]

8 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 2. A t the base: Plug the mains power cor d into the socket on the underside of the base and plug the other end into the mains power wall socket (the base must be plugged into th[...]

9 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 3. A t the char ger: Plug the charger power cord int o the charger and the mains power wall socket. Place the handset on the base to charge f or at leas t 24 hours. The red Charg[...]

10 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 2. Inser t the wall plugs provided into the holes and then insert the 2 screws, one into each hole. Leave a gap between the head of the screw and the wall (appr ox 3mm). 3. Thr [...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Getting to know your phone 11 Earpiece / receiver Display with orange backlight Backlight comes on when you receive a call or when any button is pressed. Secrecy / Clear / Back In [...]

12 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Getting to know your phone Handset display icons – These are the symbols you will see on your handset’ s screen EXT INT BT ELEMENTS EXT INT Handset Displayed when the line i[...]

HANDSET 1 13 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Getting to know your phone Standby displa y – When in standby , the display shows the handset name, handset number , the time and the range and battery icons. Base P[...]

T o change between upper or lower case, press . 14 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Navigating the menus Y our BT Elements has an easy t o use menu system. Each menu has a list of options, which you can see on the[...]

15 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Getting to know your phone Menu map Phonebook Add Entry Modify Entr y Delete Entry SMS Inbox Personal SMS W rite Delete All SMS Settings Msg Alert Send Service Rcv Center Send C[...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Switch the handset power on/ off T o switch off: 1. Press and hold until the display goes off . T o switch on: 1. Press and hold f or 3 seconds and the display will come back on. M[...]

17 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Receive a call When you receive a call, the phone rings, the symbol flashes, the keypad backlight comes on and the Calls light on the base flashes. Call is displayed and the or [...]

18 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Secrecy (mut e) During a call, you can mute the microphone and talk to someone nearby without your caller hearing. 1. Press . Mute is displayed while the microphone is muted and[...]

19 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Switch t o handsfree during a call During a call: 1. Press . The call is transferr ed to the loudspeaker . 2. Press to end the call. R edial The last 10 telephone numbers called[...]

20 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 3. Press , Delete? is displayed, press to confirm. Or press to cancel. 4. Press to return to standby . Delete the entire redial list 1. Press . The las t number called is displa[...]

21 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 7. Press to exit and return to standby . Keypad lock Y ou can lock the keypad so that it cannot be used accidentally while carr ying it around. T o lock the keypad: 1. Press and[...]

22 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com T o switch off: 1. Release to switch the tor ch light off . P aging Y ou can aler t a handset user that they are want ed or locate a missing handset. 1. Press on the base. All h[...]

23 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 4. Enter a name using the keypad and press . 5. Enter a telephone number using the keypad and press . 6. Use or to scroll through and hear a sample of each melody . When you hea[...]

24 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 5. The name is displayed. Use to delete any incorrect characters and enter new ones using the k eypad and press to confirm. 6. The number is displayed. Use to delete any incorre[...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Keypad beeps Y our BT Elements phone has a selection of beeps / warning tones which can be set to on, to alert you to cer tain situations: Key t ones – where a beeps sounds every[...]

26 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Handset ringer volume The handset has 6 ringer volume settings: Off and 1–5 where, 1=low and 5=high. 1. Press to open the main menu. 2. Press or until Handset is displayed, th[...]

27 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 5. Press r epeatedly to exit and r eturn to standby . Handset name Y ou can give your handset a name to personalise it if you are using more than one handset. The maximum number[...]

28 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 1. Press to open the main menu. 2. Press or until Handset is displayed, then press . 3. Press or to display Language and press . 4. Press or to highlight the language you want a[...]

29 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Keypad lock Y ou can lock the keypad so that it cannot be used accidentally while carr ying it around. T o lock the keypad: 1. Press to open the main menu. 2. Pr ess or until Ha[...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Base ringer volume The base has 6 ringer volume settings: Off and 1–5 where, 1=low and 5=high. 1. Press to open the main menu. 2. Press or until Setup is displayed, then press . [...]

31 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com PIN code Y our BT Elements has a security PIN code which you will need to change some of the settings on your phone. The default PIN code is 0000. Y ou may want to change this t[...]

32 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 3. Press or to select Dial Mode and press . 4. Use or to highlight the dial mode you want and press to confirm your selection. 5. Press r epeatedly to exit and r eturn to standb[...]

33 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Restor e default settings Y ou can restore your B T Elements phone to its default (original) settings as described on page 34. 1. Press to open the main menu. 2. Press or until [...]

34 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 4. Replace the battery compar tment cover and belt clip. Default settings Handset Name HANDSET 1 Low Battery T one ON Out of Range T one ON Key T ones ON Auto Answer ON Handset [...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Set the date 1. Press to open the main menu. 2. Press or until Date & Time is displayed, then press . 3. Set Date is displayed, press . 4. Ent er the date (dd/mm) e.g. f or 15 [...]

36 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Set the alarm Y ou can use your BT Elements phone as an alarm clock. 1. Press to open the main menu. 2. Press or until Date & Time is displayed, then press . 3. Pr ess or to[...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Caller Display If you have subscribed to a Caller Display Service, you will be able to see your caller’ s number on your handset display (provided it is not withheld) prior to an[...]

38 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com View and dial from the Calls list 1. Press . The mos t recently r eceived number or name is displayed. If you answered the call, you will see the symbol. If the call was not ans[...]

39 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 2. Use or to scroll through the list to the number you want to store. 3. Press r epeatedly until Add? is displayed, then press . 4. Enter a name using the keypad, then select th[...]

40 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Press and hold to delete all entries. Delete All? is displayed. 4. Press to confirm you want to delete. Or Press if you decide not to delete. 5. Pr ess to ret urn to standby . M[...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com W elcome to the BT text messaging service on your BT Elements. Y our BT Elements phone can send and r eceive tex t messages from participating mobile networks and compatible landli[...]

42 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Send a text message 1. Press to open the main menu. 2. Press or until SMS is displayed, then pr ess . 3. Press or until Write is displayed, then press . 4. If this is your firs [...]

43 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Entering text A single text can be up to 160 charact ers. Standard t ext entr y With standard text entry you can enter a word by pressing each letter button a number of times to[...]

44 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 6. The cursor automatically moves to the right af ter a couple of seconds. So when the next letter is on the same button as the one you have just entered, wait f or the cursor t[...]

45 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com T o view fur ther messages or to view old messages: 1. Press to open the main menu. 2. Press or until SMS is displayed, then pr ess . 3. Press or until Inbox is displayed, then [...]

46 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Press . Press again to confirm. Forward – to forward the message to another number . Pr ess . The message is displayed. Press . Either enter the number you want to send to usi[...]

47 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com If you accidentally delete the SEND or RECEIVE Service Centre numbers you will need to re-enter them in or der for your text ser vice to work. Y our BT Elements phone can stor e[...]

48 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Or , if a number is already stored, it will be displayed. T o edit the number , use to delete existing digits and enter new ones using the keypad and pr ess . 7. Press r epeated[...]

49 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Message aler t beeps When you receive a text message, the message alert beeps will sound. These beeps can be switched on or off . 1. Press to open the main menu. 2. Press or unt[...]

50 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com U sing sub-addresses to k eep your messages private Y our BT Elements is pr e-set to make all text messages available to every handset user with all messages sent from and recei[...]

51 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 4. Press or until Terminal No is displayed and press . 5. Press to delete the existing terminal number (the default is 9) and enter a new one using the keypad (the choice is 6, [...]

52 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 4. Press or to scroll through the list of messages. Press to view the full details for each message. 5. Press r epeatedly to exit and r eturn to standby . Message memor y full W[...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Y ou can use up to five GAP compatible handsets with your B T Elements base to extend your phone system without needing to install extension sockets f or each new phone. Y our BT E[...]

54 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 6. Enter the 4 digit PIN code and press . When the base is located, your handset will display the base ID number , press to confirm registr ation to this base or cancel by press[...]

55 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Registering your B T Elements handset to another base 1. Follow the instructions shown in the other manufacturer’ s guide to put the base into registr ation mode. 2. Follow st[...]

56 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com De-register a handset 1. Press to open the main menu. 2. Press or until Setup is displayed, then press . 3. Press or to select Del Handset and press . 4. Enter the 4 digit PIN c[...]

T ransferring calls Y ou can transf er an external call to another handset registered to the base. During a call: 1. Press . The external caller will be put on hold and will hear a tone. 2. Enter the internal handset number that you want to transfer the call. The called handset will ring. A t the called handset, the user can pr ess to answer the ca[...]

58 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 3-W ay Call Y ou can hold a 3-way confer ence call between 2 internal handsets and 1 external handset. During a call: 1. Press . The external caller will be put on hold and will[...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Phone does not work • Have you installed the batteries correctly? See page 7. • Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the[...]

60 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com No display • The batteries may be flat, dead or incorrectly inserted. • Rechar ge or replace the batteries. icon flashes • Is the handset registered corr ectly to the base[...]

Cannot register a handset to a base • Y ou can register a total of 5 handsets to your B T Elements base and you can register your BT Elements handset to up to 4 bases. Check that you have not exceeded the limits. • Check that you have entered the corr ect PIN number (default PIN 0000). • Check that you are at least one metre away fr om other [...]

62 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Possible pr oblems with text messaging T ext messages cannot be sent and screen displays Send Fail • The base station power supply or telephone line cord might not be properly[...]

• If you are using personal user areas please ensur e you have given people your user area number and that they are entering it to the end of your t elephone number when sending you a text message. T ext has previously been sent and received but you are now only receiving voice spok en text messages, from number 0845 6021111. • This may be due [...]

64 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Billing enquiries • Ref er to the telephone number shown on your telephone bill. Other functions and ser vices available from the text messaging service • By sending the fol[...]

If you are sending a message from a fix ed line phone to another fixed line phone • For ces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually receives writt en text. This command is inser ted at the start of the message and applies only to that message, e.g. ‘Hello I will be h[...]

66 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Replacing the handset batt eries After a time, you may find that the handset batteries are running out of charge mor e quickly . This is a standard sign of wear and the batterie[...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Safety inf ormation • Only use the power supply suitable for the B T Elements range. U sing an unauthorised power supply will invalidate your guarantee and may damage the telepho[...]

68 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with ot[...]

Outside of the 12 month guarantee period: If your product needs repair after the guarant ee period has ended, the repair must meet the approval requirements f or connection to the telephone network. W e recommend that you contact B T’ s approved repair agent Helpdesk Solutions on 0870 240 5029 or a local qualified repairer . R et urning your phon[...]

70 Elements – New Style – Edition 4 – 31.08.06 – 7644 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com For your records Date of purchase: Place of purchase: Serial number: For guar antee purposes proof of pur chase is required so please keep your r eceipt. Declar ation of Conf or[...]

Elements – New Style – Edition 4 – 31.08.06 – 7644[...]

Elements – New Style – Edition 4 – 31.08.06 – 7644 Offices worldwide The telecommunications services described in this publication ar e subject to availability and may be modified fr om time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. Nothing in th[...]