Canon B210c manual

Ca non / / / / User’ s Guide[...]

ii Preface This equipment (H12197/H12158/H12159) conforms with the essential requirements of EC Directive 1999/5/EC . We declare that this product conf orms with the EMC requirements of EC Directive1999/5/EC at nominal mains input 230V , 50Hz although the rated input of the product is 200V–240V , 50/60Hz. (For Europe Only) Copyright Copyright © [...]

Preface iii Contents Chapter 1: Introduction Using Y our Documentation ...................................................................................................... 1 -2 T ype Conventions Used in This Guide ................................................................................ 1-2 Customer Suppor t ...............................[...]

iv Preface Chapter 4: Document Handling Document Requirements ......................................................................................................... 4 -2 Scanned Area of a Document ............................................................................................. 4-3 Loading Documents ..................................[...]

Preface v Sending Methods ..................................................................................................................... 7-7 Memor y Sending ................................................................................................................. 7-7 Manual Sending Via the Handset .....................................[...]

vi Preface Receiving While P erforming Other T asks .............................................................................. 8-13 Receiving F ax es in Memor y When a Prob lem Occurs ......................................................... 8-13 Cancelling Receiving ..............................................................................[...]

Preface vii Chapter 13: T roubleshooting If Y ou Cannot Solve the Problem ........................................................................................... 13-2 Clearing Jams .................................................................................................................. ...... 13-3 Jams in the ADF ......................[...]

viii Preface[...]

Chapter 1 Introduction 1-1 Introduction Introduction Introduction Introduction Introduction Chapter 1 Introduction Using Y our Documentation ................................................................................................... 1-2 T ype Conventions Used in This Guide ....................................................................[...]

1-2 Introduction Chapter 1 Using Y our Documentation Y our unit includes the following documentation: • This guide: Provides detailed information on how to set up, oper ate, maintain, and troubleshoot your unit. n This guide contains information for se veral Canon models . Please note that the illustrations of the unit in this guide may diff er f[...]

Chapter 1 Introduction 1-3 Introduction Introduction Introduction Introduction Introduction TX/RX NO. TX/RX NO. is t he abbr eviati o n used for T ransaction number. TX Denotes Sending. RX Denotes Receivi ng. In addition, this guide uses distinctive typef aces to identify buttons and information in the LCD: • The buttons you press appear in this [...]

1-4 Introduction Chapter 1 Impor tant Safety Instructions Read these safety instructions thoroughly bef ore using your unit. c Except as specifically described in this guide, do not attempt to service your unit yourself. Never attempt to disassemble the unit: opening and removing its interior covers will expose you to dangerous v oltages and other [...]

Chapter 1 Introduction 1-5 Introduction Introduction Introduction Introduction Introduction • Unplug the unit from the wall outlet and refer service to qualified personnel under the follo wing conditions: – When the power cord or plug is damaged or fra yed. – If liquid has spilled into the unit. – If the unit has been exposed to r ain or wa[...]

1-6 Introduction Chapter 1 • T o ensure reliable operation of the unit and to protect it from ov erheating (which can cause it to operate abnormally and create a fire r isk), do not bloc k the exhaust v ent and nev er block or cover an y openings on the unit by placing it on a bed, sofa, rug, or other similar surface . Do not place the unit in a [...]

Chapter 2 Setting Up 2-1 Setting Up Chapter 2 Setting Up Unpacking Y our Unit ............................................................................................................ .. 2-2 Removing Shipping Materials .............................................................................................. 2-3 Assembling Y our Unit .......[...]

2-2 Setting Up Chapter 2 Unpacking Y our Unit Before unpac king your unit, be sure to choose a suitable location f or it. ( → p . 1-5) Carefully remove all items from the bo x. Y ou should have someone help by holding the bo x while you lift the unit and its protectiv e packaging out of the box. Sav e the car ton and packaging in case you need to[...]

Chapter 2 Setting Up 2-3 Setting Up Removing Shipping Materials F ollow this procedure to remove the shipping materials. Keep them in case y ou need to transpor t the unit in the future: MultiP ASS C75/F AX-B215C 1 Remove the shipping tapes from the top of the unit. 2 Remove the protectiv e piece from the multi- pur pose tra y . 6 Open the operatio[...]

2-4 Setting Up Chapter 2 MultiP ASS C80/C70, F AX-B230C/B210C n The actual shipping materials may diff er in shape, quantity , and position from the ones shown above. 1 Remove the shipping tapes from the top of the unit. 2 Remove the protectiv e piece from the multi-purpose tray . 3 Open the document tra y (MultiP ASS models only), then remove the [...]

Chapter 2 Setting Up 2-5 Setting Up Assembling Y our Unit F ollow this procedure to assemble your unit: F AX Models Only Hold the extension as shown and slide it into the r ails on the back of the document tra y . Then slide the inner section of the extension into the inner r ails on the document tra y . Attach the document tra y to the unit by fit[...]

2-6 Setting Up Chapter 2 Making Connections Connecting the T elephone Line and External Devices Y our unit has three jacks on the side for connection of the f ollowing: • T elephone line • Optional handset or telephone • Extension phone (i.e. an additional telephone that you may wish to place aw ay from y our unit to answ er calls from a diff[...]

Chapter 2 Setting Up 2-7 Setting Up n • Due to the range of specifications, Canon cannot guarantee that all answering machines will be compatible with y our unit. • If you have connected an e xternal device to your unit, be sure to select the correct receiv e mode. ( → Chapter 8) • T o connect an extension phone as well as an ans wering mac[...]

2-8 Setting Up Chapter 2 Connecting Y our Unit to a PC T o connect your unit to a PC , you will need to purchase a printer cable that matches the interface connector on y our PC: • A Centronics ® -compatible parallel cable (IEEE 1284-compliant) no longer than 2 metres -or- • A USB cable no longer than 5 metres (MultiP ASS C75/F AX-B215C only) [...]

Chapter 2 Setting Up 2-9 Setting Up Connecting the P ower Cord Before connecting the po wer cord, → P ower Supply , p . 1-6. F ollow this procedure to connect the power cord: Connect the supplied power cord to the power cord connector . Then connect the other end into a properly grounded 200–240 V AC three- prong outlet.* The unit has no power [...]

2-10 Setting Up Chapter 2 Main Components of Y our Unit n Please note that your unit ma y differ from the illustration below . Paper Guide ADF (Automatic Document F eeder) and Printer Cover Document Guides Document T ra y P aper Output Guides Output T ray Document Suppor t P aper Rest Multi-Purpose T ray Operation P anel ( → p . 2-11) Output T ra[...]

Chapter 2 Setting Up 2-11 Setting Up Operation P anel n Please note that your unit ma y differ from the illustration below . GHI JKL MNO ABC DEF TUV WXYZ PQRS Copy Stop Hook Coded Dial Receive Mode R /Pause Start Image Quality / B&W 12 Resume 01 02 03 04 05 06 07 08 09 10 11 Function Report D.T. Data Registration R Space Tone/+ Cleaning Set Cle[...]

2-12 Setting Up Chapter 2 One-T ouch Speed Dialling/Special Function Buttons The buttons on the right of the operation panel hav e the following tw o functions: • One-T ouch Speed Dialling Buttons ( → pp . 6-5, 6-12) When the Function button’ s light is off, the buttons marked 01 to 12 can be used f or one- touch speed dialling. • Special F[...]

Chapter 2 Setting Up 2-13 Setting Up Installing the BJ Car tridg e Install the BJ car tridge as explained in this section. F or additional information on BJ car tridges and tanks, and for instructions on replacing, → p . 12-7. Guidelines F ollow these guidelines to ensure optimum performance of your BJ car tridges and tanks: • Store BJ car trid[...]

2-14 Setting Up Chapter 2 The ink in the BJ car tridges and tanks is difficult to clean up if spilled. Follow these precautions when handling: • Carefully remove pac kaging from BJ car tridges and tanks. • Do not attempt to disassemble or refill BJ car tridges or tanks. • Do not shake or drop BJ car tridges or tanks, or tip the print head dow[...]

Chapter 2 Setting Up 2-15 Setting Up n When you plug in y our unit for the first time, the car tridge holder automatically moves to the centre of the unit so you can install the BJ car tridge. If this does not happen, press C (inside the unit). c • Do not try to manually move or stop the cartridge holder since this may damage the unit. • Do not[...]

2-16 Setting Up Chapter 2 5 Remove the BJ cartr idge from its package, then remove the or ange protective cap q and tape w . • Discard the cap and tape. Nev er attempt to reattach them to the BJ car tridge print head. • Install the BJ car tridge immediately after removing the cap and tape. • Spilled ink can stain any surface; protect yourself[...]

Chapter 2 Setting Up 2-17 Setting Up Loading P aper This section describes how to load plain paper in the multi-pur pose tra y so that you can begin using your unit. F or complete details on the different print media you can use, and f or instructions on selecting and loading other print media, → Chapter 5. P aper Guidelines • Store all pr int [...]

2-18 Setting Up Chapter 2 • The capacity of the output tray is 50 sheets of paper . T o prev ent paper jams, remove paper from the output tra y before the count reaches 50. • Let the paper r un out bef ore refilling the multi-pur pose tra y . A void mixing new stoc k with paper already loaded. • Do not leave paper stack ed in the multi-purpos[...]

Chapter 2 Setting Up 2-19 Setting Up Loading P aper in the Multi-Purpose T ray F ollow this procedure to load paper in the multi-pur pose tra y: 1 Make sure the paper thickness le ver is set to p (left). • For details, → p . 5-6. c Do not set the paper thickness lever while the unit is printing since this will cause problems. Ink Cartridge BCl-[...]

2-20 Setting Up Chapter 2 T esting Y our Unit After you hav e assembled your unit, installed the BJ cartridge, and loaded the paper, y ou can make sure your unit is printing properly by making se veral copies of a document. ( → p.10-2) If you hav e problems printing, → Chapter 13.[...]

Chapter 3 Registering Information 3-1 Registering Information Chapter 3 Registering Inf ormation Methods of Registering Information in Y our Unit .............................................................. 3-2 Guidelines for Entering Numbers, Letters, and Symbols ................................................. 3-3 Correcting a Mistake ........[...]

3-2 Registering Information Chapter 3 Methods of Registering Inf ormation in Y our Unit T o customise your unit to your particular needs, you can adjust the general operation, sending, receiving, printing, system settings, and speed dialling settings. There are tw o methods of adjusting these settings: ■ ■ ■ ■ ■ Method 1: Using the unit o[...]

Chapter 3 Registering Information 3-3 Registering Information Guidelines for Entering Number s, Letters, and Symbols When you come to a step that requires you to enter a name or n umber , refer to the table below to determine which numer ic button to press f or the character you want: 0 ABCÅÄÁÀÃÂÆÇ abcåäáàãâæç 2 WXYZY wxyzy 9 TUVÜ?[...]

3-4 Registering Information Chapter 3 ■ ■ ■ ■ ■ Entering Letters 1 Press T to switch to uppercase letter mode ( :A ) or lowercase letter mode ( :a ). 2 Press the numeric button that contains the letter you want. • Press repeatedly until the letter you want appears. Each button cycles through the letters it contains. • If you are unsur[...]

Chapter 3 Registering Information 3-5 Registering Information ■ ■ ■ ■ ■ Entering Numbers 1 Press T to switch to number mode (:1). 2 Press the numeric button that contains the number you w ant. • T o enter a space, press Space . 3 Continue entering other numbers using the numeric buttons. ■ ■ ■ ■ ■ Entering Symbols 1 Press # re[...]

3-6 Registering Information Chapter 3 Registering Sender Inf ormation What is Sender Information? When you receiv e a fax, the name of the person or company who sent y ou the fax, their f ax/ telephone number , and the date and time of transmission may be printed in small type at the top of each page. This information is called the Sender informati[...]

Chapter 3 Registering Information 3-7 Registering Information 4 Use the numeric buttons to enter the correct da y , month, year , and time in this order . • Enter only the last two digits of the year . • Use the 24-hour format for the time (e.g. 1:00 p.m. as 13:00). • If you make a mistak e, press Clear and re-enter the date and time. 5 Press[...]

3-8 Registering Information Chapter 3 8 Use the numeric buttons to enter your name or company name (max. 24 characters, including spaces). • If you are unsure how to enter characters, → p . 3-3. • If you make a mistak e, press Clear and re-enter the name. 9 Press Set . 4 Use d or u to select UNIT TELEPHONE # . 5 Press Set . 6 Use the numeric [...]

Chapter 3 Registering Information 3-9 Registering Information Printing a List to Check Inf ormation Registered in Y our Unit Y ou can pr int the USER’S D A T A LIST to check the sender information and current settings of your unit. F ollow this procedure to print the USER’S DA T A LIST: 1 Press Function . 2 Press Report . 3 Use d or u to select[...]

3-10 Registering Information Chapter 3 4 Use d or u to select TEL LINE TYPE . 5 Press Set . 6 Use d or u to select the telephone line type setting you want. • Y ou can select from the following: – ROTARY PULSE – TOUCH TONE 7 Press Set . 8 Press Stop to retur n to standby mode. Setting the T elephone Line T ype Before using y our unit, you nee[...]

Chapter 3 Registering Information 3-11 Registering Information 4 Use d or u to select R-KEY SETTING . 5 Press Set . 6 Use d or u to select PBX . 7 Press Set . 8 Use d or u to select the access type of your switching system. • The default setting is EARTH CONNECTION . • Y ou can select from the following: – PREFIX – HOOKING – EARTH CONNECT[...]

3-12 Registering Information Chapter 3 10 Use the numeric buttons to enter the outside line access number (max. 20 digits). 11 Press R (Redial)/P ause to enter a pause. 12 Press Set . 13 Press Stop to retur n to standby mode. ■ ■ ■ ■ ■ If you selected HOOKING or EARTH CONNECTION in step 8: 9 Press Set . 10 Press Stop to retur n to standby[...]

Chapter 4 Document Handling 4-1 Document Handling Chapter 4 Document Handling Document Requirements ...................................................................................................... 4-2 Scanned Area of a Document ............................................................................................. 4-3 Loading Documents [...]

4-2 Document Handling Chapter 4 Document Requirements The documents you load into the ADF f or sending, copying, and scanning must meet the requirements shown in the table belo w . Depending on your document, select automatic or manual document f eed with the document feed le ver located at the top of the operation panel. a (Automatic Document Feed[...]

Chapter 4 Document Handling 4-3 Document Handling ■ ■ ■ ■ ■ Prob lem Documents • T o prevent document jams in the ADF , do not use any of the f ollowing: – Wrinkled or creased paper – Carbon paper or carbon-backed paper – Curled or rolled paper – Coated paper – T or n paper – Onion skin or thin paper • Remove all fasteners[...]

4-4 Document Handling Chapter 4 Loading Documents F ollow this procedure to load documents into the ADF: 1 Open the document tra y (MultiP ASS models only). 2 Set the document feed le ver to a (automatic) or m (manual) document feed. • If you are unsure which to select, → p. 4-2. (Automatic document f eed) (Manual document feed) 3 Adjust the do[...]

Chapter 4 Document Handling 4-5 Document Handling (Automatic document f eed) (Manual document feed) 4 Gently inser t the top of the document, face down, into the ADF until y ou hear a beep. • T ap multipage documents on a flat surf ace to ev en the edges before inserting them into the ADF . The document is now ready . • For a multipage document[...]

4-6 Document Handling Chapter 4 Prob lems With Multipage Documents If you hav e trouble f eeding multipage documents into the ADF , remove the stac k and tap it on a flat surface to e ven the edges . Then “slant” the stack so that its front edge is bev elled, and inser t the stack into the ADF . n T o avoid f eeding problems, mak e sure the doc[...]

Chapter 5 P aper Handling 5-1 Paper Handling Chapter 5 P aper Handling Print Media Requirements .................................................................................................... 5-2 Printable Areas .................................................................................................................... 5-3 Selecting Pr[...]

5-2 P aper Handling Chapter 5 Print Media Requirements Y ou can stack the following media in the multi-purpose tra y: Print Media Size W eight Quantity P aper Thickness Lever P o sit ion Plain paper A4 64-90 g/m 2 Appr ox. 100 sheets* p (Le ft) (210 × 297 mm/ 8.27 × 11.69 in. ) (Max. 10 mm stack) Letter (215.9 × 279. 4 mm/ 8.5 × 11 in.) Legal ([...]

Chapter 5 P aper Handling 5-3 Paper Handling Printable Areas ■ ■ ■ ■ ■ Paper The shaded area below shows the printable area of A4-size paper . Be sure to pr int within this area. ■ ■ ■ ■ ■ En velope The shaded area below shows the printable area of European DL-size env elopes. Be sure to print within this area. 297 mm 210 mm 3 m[...]

5-4 P aper Handling Chapter 5 Selecting Print Media This section describes the different print media you can use with your unit. T o achiev e the best possible printing performance of your unit, be sure to select the correct print media. n • Be sure to test pr int media before purchasing large quantities . • For Canon print media, be sure to pu[...]

Chapter 5 P aper Handling 5-5 Paper Handling ■ ■ ■ ■ ■ Bubble Jet Paper LC-301 Dev eloped for high quality printing with minimal or no smearing when in contact with water or damp surfaces . This specially coated paper produces bright and vivid colours and stands up to normal office highlighters. ■ ■ ■ ■ ■ Fabric Sheet FS-101 A m[...]

5-6 P aper Handling Chapter 5 Setting the P aper Thic kness Lever The paper thickness le ver adjusts the gap between the BJ cartridge pr int head and the print media to suit the print media’s thic kness. Before printing, be sure to set the paper thickness lev er . F or details on which position to set the paper thickness lev er for the print medi[...]

Chapter 5 P aper Handling 5-7 Paper Handling 4 Set the paper thickness le ver . • For details on which position to set f or the print media you are using, → p. 5-2. 5 Press C . • The car tridge holder moves to its home position on the right side of the unit and begins cleaning the BJ car tridge print head. This process takes about 55 seconds*[...]

5-8 P aper Handling Chapter 5 Loading En velopes Y ou can load up to 10 envelopes in the multi-purpose tray . For details on the types of env elopes you can load, → pp . 5-2, 5-4. F ollow this procedure to load envelopes in the m ulti-pur pose tra y : 1 Make sure the paper thic kness lev er is set to e (right). • For details, → p. 5-6. c Do n[...]

Chapter 5 P aper Handling 5-9 Paper Handling ■ Run a pen or other rounded object along the back flaps to flatten them. • The flaps should not bulge more than 5 mm. 1 2 Flap 3 Inser t the stack of env elopes into the multi- pur pose tra y q , and align the right edge of the stack with the right side of the multi- pur pose tra y . Slide the paper[...]

5-10 P aper Handling Chapter 5 Using Canon Specialty Print Media Specialty Print Media Guidelines n Be sure to read any instructions that come with your Canon specialty print media, as these provide impor tant information on how to achie ve the highest print quality . Follow these guidelines: • When feeding transparencies or bac k print film, rem[...]

Chapter 5 P aper Handling 5-11 Paper Handling Printing on High Resolution P aper T o load high resolution paper in your unit, f ollow the same procedure as for loading paper in the multi-purpose tray ( → p . 2-19). Howe ver , before printing, be sure to raise both paper output guides as shown below: The paper output guides suppor t the printed sh[...]

5-12 P aper Handling Chapter 5 2 Remove the bac kings from the two tapes on the cleaning sheet. 1 2 3 With the sticky side tow ards you and going into the multi-purpose tray first, insert the cleaning sheet into the multi-purpose tray q , and align the right edge of the sheet with the right side of the multi-pur pose tra y . Slide the paper guide s[...]

Chapter 5 P aper Handling 5-13 Paper Handling Printing on Fabric Sheets Canon F abric Sheet FS-101 comes with a booklet that descr ibes special handling procedures. Be sure to read this booklet for special inf or mation on fabric sheets. n • Do not use the fixing agent provided with the Canon F abric Sheet FS-101. This agent is not necessary when[...]

5-14 P aper Handling Chapter 5 Printing on Banner P aper Banner paper is a continuous sheet of paper with perfor ations at equal distances along its length, where it can be cut to the length required. For best results, use Canon Banner P aper . Y ou can pr int banners from two to six sheets in length. n Alwa ys leave an e xtra sheet at the end of t[...]

Chapter 5 P aper Handling 5-15 Paper Handling 2 Raise both paper output guides. Ink Cartridge BCl-21 Color Made in Japan Ink Cartridge BCl-21 Black Made in Japan 1 2 3 Make sure the paper thickness le ver is set to e (right). • For details, → p. 5-6. c Do not set the paper thickness lever while the unit is printing since this will cause problem[...]

5-16 P aper Handling Chapter 5 6 Y our unit is now ready to pr int. Set your PC to print on the banner paper . • Allow the paper to flow over the edge of the tab le as it exits the unit. n Be sure to lower the paper output guides when you finish printing on banner paper .[...]

Chapter 6 Speed Dialling 6-1 Speed Dialling Chapter 6 Speed Dialling What is Speed Dialling? ........................................................................................................ 6-2 Speed Dialling Methods ....................................................................................................... 6- 2 One-T ouch Speed[...]

6-2 Speed Dialling Chapter 6 What is Speed Dialling? Speed dialling allows you to simplify dialling procedures b y registering a fax/telephone number(s) and name under a button or code. Y ou can then dial that number by pressing only one or a fe w buttons. Speed Dialling Methods The three speed dialling methods av ailable with your unit are as f ol[...]

Chapter 6 Speed Dialling 6-3 Speed Dialling 5 Use d or u to select a one-touch speed dialling button ( 01 to 12 ). • If a one-touch speed dialling button has already been registered, the number registered under that button appears . • If a group is already registered under a one-touch speed dialling button, GROUP DIAL appears. 6 Press Set twice[...]

6-4 Speed Dialling Chapter 6 11 T o continue registering other one-touch speed dialling buttons, repeat the procedure from step 5. -or- Press Stop to retur n to standby mode. n Y ou can print the 1-TOUCH SPD DIAL LIST showing all the numbers and names registered f or one-touch speed dialling ( → p . 6-13). Keep this list near y our unit so you ca[...]

Chapter 6 Speed Dialling 6-5 Speed Dialling 4 Press the one-touch speed dialling button assigned to the number you wish to f ax. • The number registered under that one-touch speed dialling button is displa yed. • If you press the wrong button, press Stop , then press the correct button. • NO TEL # appears if no fax number is assigned to the o[...]

6-6 Speed Dialling Chapter 6 Coded Speed Dialling Registering Numbers f or Coded Speed Dialling Coded speed dialling allows you to dial a f ax/telephone number by pressing only three buttons. First you press Coded Dial and then you enter a two-digit code under which y ou hav e registered a fax/telephone number . Y ou can register up to 100 differen[...]

Chapter 6 Speed Dialling 6-7 Speed Dialling 11 Use the numeric buttons to enter the name that goes with the number (max. 16 characters, including spaces). • If you are unsure how to enter characters, → p . 3-3. • If you have already registered a name and w ant to keep the same name, ignore this step . 12 Press Set . 13 T o continue registerin[...]

6-8 Speed Dialling Chapter 6 4 Press Coded Dial . 5 Use the numeric buttons to enter the two-digit code assigned to the number you wish to f ax. • The number registered under that coded speed dialling code is display ed. • If you enter the wrong code, press Stop . Then press Coded Dial and enter the correct code. • NO TEL # appears if no fax [...]

Chapter 6 Speed Dialling 6-9 Speed Dialling Group Dialling Creating Groups If you frequently send documents to a same group of f ax numbers, y ou can create a group of these numbers and register them under a speed dialling button or code. This enables y ou to press a single one-touch speed dialling button, or press Coded Dial and enter a two-digit [...]

6-10 Speed Dialling Chapter 6 9 Enter the one-touch and/or coded speed dialling numbers you want to register in the group . ■ T o enter a destination registered for one- touch speed dialling: Press Function , then press the one-touch speed dialling button(s) assigned to the number(s) y ou want to register in the group . Then press Function again.[...]

Chapter 6 Speed Dialling 6-11 Speed Dialling 13 T o continue registering other groups, repeat the procedure from step 7. -or- Press Stop to retur n to standby mode. n Y ou can print the GROUP DIAL LIST showing all the numbers and names registered for group dialling ( → p . 6-13). Keep this list near y our unit so you can ref er to it when diallin[...]

6-12 Speed Dialling Chapter 6 4 Enter the group registered under a one-touch speed dialling button or coded speed dialling code. ■ T o enter a group registered under a one- touch speed dialling button: Press the one-touch speed dialling button assigned to the group you wish to f ax. • If you press the wrong button, press Stop , then press the c[...]

Chapter 6 Speed Dialling 6-13 Speed Dialling Speed Dialling Lists Y ou can pr int lists of f ax/telephone numbers registered for speed dialling. K eep these lists near your unit so you can ref er to them when dialling. Printing Speed Dialling Lists F ollow this procedure to print speed dialling lists: 1 Press Function . 2 Press Report . 3 Use d or [...]

6-14 Speed Dialling Chapter 6 ■ ■ ■ ■ ■ 1-T OUCH SPD DIAL LIST Unsor ted list: Destinations listed in button order . Sor ted list: Destinati ons listed in alphabetical o rder. ■ ■ ■ ■ ■ CODED SPEED DIAL LIST Unsor ted list: Destinations listed in code order. Sor ted list : Destinations listed in alphabetical order. ■ ■ ■ ?[...]

Chapter 7 Sending Fax es 7-1 Sending Faxe s Chapter 7 Sending Faxes Preparing to Send a Fax ....................................................................................................... 7 -3 Documents Y ou Can Fax ..................................................................................................... 7-3 Adjusting the Qualit[...]

7-2 Sending F axes Chapter 7 Using Alternative T elephone Networks (All Models Except the MultiP ASS C75/F AX-B215C) ............................................................................................ 7-21 Registering an Alter nativ e T elephone Network ................................................................. 7-22 Sending With an [...]

Chapter 7 Sending Fax es 7-3 Sending Faxe s Preparing to Send a Fa x Documents Y ou Can F ax F or information on the types of documents you can fax, their requirements , and details on loading documents, → Chapter 4. Adjusting the Quality of Y our F axes Canon’ s Ultra High Quality (UHQ™) imaging technology enables y ou to send documents that[...]

7-4 Sending F axes Chapter 7 Setting the Scanning Resolution Resolution is a measure of the fineness or clarity of a printout. Lo w resolutions may cause text and g raphics to have a jagged appear ance, while higher resolutions provide smoother cur v es and lines, crisp text and graphics, and a better match to tr aditional typeface designs. n The h[...]

Chapter 7 Sending Fax es 7-5 Sending Faxe s 4 Use d or u to select SCAN CONTRAST . 5 Press Set . 6 Use d or u to select the scanning contrast you want. • Y ou can select from the following: – STANDARD Adequate for most documents. – DARKER Suitable f or light documents. – LIGHTER Suitable f or dark documents. 7 Press Set . 8 Press Stop to re[...]

7-6 Sending F axes Chapter 7 Dialling Methods There are sev eral wa ys of dialling the number of the par ty you want to send to . The y are as follows: • Regular Dialling Dial a fax n umber by using the numeric buttons, just like dialling a telephone n umber . • One-T ouch Speed Dialling Dial a fax n umber by pressing the one-touch speed dialli[...]

Chapter 7 Sending Fax es 7-7 Sending Faxe s Sending Methods This section describes the methods and advantages of the two main sending methods: Memor y sending and Manual sending via the handset . Memory Sending Memor y sending is a quick and easy wa y to send a document. As the first page of a multipage document is being scanned into the unit’ s [...]

7-8 Sending F axes Chapter 7 5 Press Star t (Start/Scan) to begin scanning for sending, or if y ou used speed dialling, wait a fe w seconds for the unit to begin scanning automatically . • If you prefer the unit ne ver to scan a document automatically after a fe w seconds, disable the TIME OUT setting. ( → p. 14-6) • T o cancel sending once d[...]

Chapter 7 Sending Fax es 7-9 Sending Faxe s 4 Press Hook . • Y ou can also lift the handset instead of pressing Hook . 5 Dial the other par ty’ s fax/telephone number . • For dialling methods, → p . 7-6. • If you make a mistake during dialling, press Hook or hang up the handset and star t again from step 4. 6 When you hear the other par t[...]

7-10 Sending F axes Chapter 7 Cancelling Sending F ollow this procedure if you want to stop sending a document bef ore transmission is completed: ■ ■ ■ ■ ■ Cancel manual sending via the handset as f ollows: 1 Press Stop . • The transmission is cancelled. • The unit pr ints an ERROR TX REPOR T . ( → p . 11-4) ■ ■ ■ ■ ■ Canc[...]

Chapter 7 Sending Fax es 7-11 Sending Faxe s Redialling When the Line is Busy There are two methods of redialling: Manual redialling and Automatic redialling . This section explains these tw o methods. Manual Redialling Press R (Redial)/P ause to dial the last number you dialled with the numeric buttons. (This star ts redialling regardless of wheth[...]

7-12 Sending F axes Chapter 7 Cancelling Automatic Redialling Automatic redialling cannot be cancelled with the Stop button while the unit is waiting to redial. F ollow this procedure to cancel automatic redialling: 1 W ait until the unit begins redialling. 2 Press Stop . • The unit asks you to confirm that you want to cancel. 3 Press T to cancel[...]

Chapter 7 Sending Fax es 7-13 Sending Faxe s 11 Use the numeric buttons to enter the time inter val between rediallings . • Y ou can select from 1 to 99 minutes. • The default setting is 2 minutes. 12 Press Set . 13 Press Stop to retur n to standby mode. 9 Use the numeric buttons to enter the number of times you want the unit to redial. • Y o[...]

7-14 Sending F axes Chapter 7 4 Enter up to 113 fax n umbers using any of the following methods: ■ One-touch speed dialling: Press the desired one-touch speed dialling button(s). ■ Coded speed dialling: Press Coded Dial , then use the numeric buttons to enter the tw o-digit code. Repeat for other codes . • Be sure to press Coded Dial before e[...]

Chapter 7 Sending Fax es 7-15 Sending Faxe s ■ Regular dialling: Use the numeric buttons to enter the fax number , then press Set . • Y ou can only enter one fax number this way . n • If you enter an incorrect destination, press Function , then Clear . Then press Function again, and enter the correct destination. • Y ou must enter the secon[...]

7-16 Sending F axes Chapter 7 Sending a Document Using Group Dialling If you frequently send f axes to the same group of f ax numbers, you can create a group of these numbers. Groups are stored under one-touch speed dialling buttons or coded speed dialling codes. For details, → p . 6-9. Delay ed Sending (MultiP ASS Models Onl y) Y ou can use your[...]

Chapter 7 Sending Fax es 7-17 Sending Faxe s Documents Stored in Memory Printing a List of Documents in Memory Y our unit can pr int a list of documents stored in memor y , along with the transaction number ( TX/RX NO. ) of each document. Once you know the transaction number of a document in memor y , you can print it or delete it. These procedures[...]

7-18 Sending F axes Chapter 7 Printing a Document in Memory Before printing a document, make sure y ou have the correct BJ cartr idge installed. Black & White Docu men t i n Memo r y Colour Document in M emo ry Colour BJ cartri dge Pri nti ng possible. Print ing possi ble. Black BJ cartr idg e Pri nti ng possible. Print ing possi ble if conv er[...]

Chapter 7 Sending Fax es 7-19 Sending Faxe s 6 Press Set . Ex: 7 Press T to print the first page only , or press # to print all pages of the document. • The unit pr ints the document. • If you are printing a colour document and have the Black BJ cartr idge installed, these messages appear: Press T to print the document in black & white with[...]

7-20 Sending F axes Chapter 7 7 Press T to delete the document. • If you change your mind and want to k eep the document in memory , press #. • The unit deletes the document. 8 T o continue deleting other documents in memory , repeat the procedure from step 5. -or- Press Stop to return to standby mode. Deleting a Document From Memory F ollow th[...]

Chapter 7 Sending Fax es 7-21 Sending Faxe s Using Alternative T elephone Networks (All Models Except the MultiP ASS C75/ F AX- B215C) Y our unit has a built-in feature that allows you to send documents and mak e telephone calls with an alternative long distance ser vice, such as the UK Call, Global Call, and Da y Call Ser vices of Cable and Wirele[...]

7-22 Sending F axes Chapter 7 Registering an Alternative T elephone Network F ollow this procedure to register the access and ID codes under the M button f or an alter native telephone netw ork: 1 Press Function . 2 Press Data Registration . 3 Press Set twice. 8 Use d or u to select the access code. • Y ou can select from the following: – 132 ?[...]

Chapter 7 Sending Fax es 7-23 Sending Faxe s 10 Use the numeric buttons to enter the ID code (max. 20 digits, no pauses necessar y). • This ID code is given to you b y Cable and Wireless Communications Limited (or another alternative ser vice). • If an ID code is already registered, you will see a string of asterisks ( AAAAA ) in the LCD . 11 P[...]

7-24 Sending F axes Chapter 7 7 Press Star t (Start/Scan) to begin scanning for sending. • The unit automatically dials the access and ID codes registered under the M button and then dials the other par ty’ s fax number . • T o cancel sending once dialling has started, press Stop then T . ( → p. 7-10) n • T o protect your access and ID co[...]

Chapter 8 Receiving Fax es 8-1 Receiving Faxe s Chapter 8 Receiving Fa xes Different W ays to Receive a F ax .......................................................................................... 8-2 Receiving F axes A utomatically: F AX ONL Y MODE ............................................................. 8-3 Setting F AX ONL Y MODE .......[...]

8-2 Receiving F axes Chapter 8 Different W a ys to Receive a Fax Y our unit provides you with sev eral modes f or receiving fax es. T o determine which mode best suits your requirements, ref er to the table below: Receive Mode Main Use Operation Requirements Details F AX ONLY MODE F ax Unit an s wers a ll calls as f ax calls . It receive s fa xes a[...]

Chapter 8 Receiving Fax es 8-3 Receiving Faxe s Receiving Fax es A utomatically: F AX ONL Y MODE If you hav e a separate telephone line for y our unit, set FAX ONLY MODE for the unit to answ er all calls as fax calls. Setting F AX ONL Y MODE Y our unit is factor y-set to FAX ONLY MODE . If you hav e not changed the receive mode to Fax/Tel Mode , si[...]

8-4 Receiving F axes Chapter 8 10 Press Stop to retur n to standby mode. 11 Confir m that FaxOnly is displa yed in the LCD . • If FaxOnly is not displayed, press Receive Mode to select FAX ONLY MODE . After a fe w seconds, the LCD returns to standby mode. The unit assumes all incoming calls are from fax machines sending f axes. It receives the do[...]

Chapter 8 Receiving Fax es 8-5 Receiving Faxe s Receiving Both Fax es and T elephone Calls Automaticall y: Fax/T el Mode Set this mode if you want y our unit to automatically switch between v oice and fax calls. n For this mode , you need to connect the optional handset, a telephone, or an e xtension phone to your unit. ( → p. 2-6) Setting Fax/T [...]

8-6 Receiving F axes Chapter 8 Setting the Options for F ax/T el Mode If you set Fax/Tel Mode , you can control precisely how the unit handles incoming calls b y adjusting the follo wing settings: • Adjust the time the unit takes to check whether a call is from a f ax machine or a telephone ( RING START TIME setting). • Adjust the length of tim[...]

Chapter 8 Receiving Fax es 8-7 Receiving Faxe s F ollow this procedure to set the Fax/Tel Mode options: 1 F ollow steps 1 to 9 on page 8-5. 2 Press Set . 3 Use the numeric buttons to enter the time the unit waits bef ore ringing when it receives a call. • Y ou can select from 0 to 30 seconds. • The default setting is eight seconds. 4 Press Set [...]

8-8 Receiving F axes Chapter 8 Receiving Fax es Manually: MANU AL MODE In MANUAL MODE , if you connect the optional handset, a telephone, or an e xtension phone to your unit, you can receiv e voice calls as w ell as manually activate reception of f axes . Y ou can activate reception from y our unit or from the telephone or extension phone connected[...]

Chapter 8 Receiving Fax es 8-9 Receiving Faxe s 4 ■ If you hear a person’ s voice: Star t your con versation. If the caller wants to send a fax after talking to y ou, ask them to press the star t button on their fax machine. When you hear a slow beep , press Start (Start/Scan) on the unit to begin receiving the fax. Hang up the handset. • If [...]

8-10 Receiving F axes Chapter 8 Receiving With an Answering Machine: ANS.MA CHINE MODE Connecting an answ ering machine to your unit allows you to receiv e fax es and telephone messages while you are out. In ANS.MACHINE MODE , your unit allows the answ ering machine to answer incoming calls, then listens for the f ax tone and automatically receives[...]

Chapter 8 Receiving Fax es 8-11 Receiving Faxe s Receiving Fax es to the MultiP ASS Suite (MultiP ASS Models Only) When your PC is on, you can set the MultiP ASS Suite to automatically upload incoming fax es from your unit to your PC . ( → Software User’ s Guide ) When Y our PC is Off If you hav e set the MultiP ASS Suite to upload received f a[...]

8-12 Receiving F axes Chapter 8 Receiving in Colour Y our unit has been factor y-set to receive f axes in colour from fax machines with colour capability . When receiving a f ax, your unit detects if the incoming f ax is a colour or black & white transaction, and prints the fax accordingly . F or automatic printing of received colour fax e s, y[...]

Chapter 8 Receiving Fax es 8-13 Receiving Faxe s Receiving While Perf orming Other T asks Y our unit is a multitasking device so it can receiv e fax es and voice calls while y ou are performing other tasks. If you receive a f ax while performing cer tain tasks, the unit stores the incoming fax in memory . As soon as you finish your task, the unit a[...]

8-14 Receiving F axes Chapter 8 Cancelling Receiving F ollow this procedure if you want to stop receiving a f ax before reception is completed: 1 Press Stop . • The unit asks you to confirm that you want to cancel. Ex: 2 Press T to cancel receiving. • Receiving is not cancelled until you press T . • If you change your mind and want to continu[...]

Chapter 9 Special Features 9-1 Special Features Chapter 9 Special Features Special Dialling ............................................................................................................... ....... 9-2 Dialling an Overseas Number (With P auses) ...................................................................... 9-2 Switching T empo[...]

9-2 Special Features Chapter 9 4 Use the numeric buttons to dial the international access code. • If you enter the wrong number , press Stop , then enter the correct number . • For details on international access codes, contact your local telephone company . 5 If necessar y , press R (Redial)/Pause to enter a pause. • A pause entered within a[...]

Chapter 9 Special Features 9-3 Special Features 6 Use the numeric buttons to dial the countr y code, the area code, and the fax/telephone number of the other party . • If you enter the wrong number, press Stop and star t again from step 4. 7 If necessar y , press R (Redial)/Pause to enter a pause. • A pause at the end of a number (P) is fixed t[...]

9-4 Special Features Chapter 9 Switching T emporarily to T one Dialling Many inf ormation ser vices for banks , airline reser vations, hotel reservations, etc., require tone dialling for their services. If your unit is connected to a rotar y pulse line, f ollow this procedure to set the unit temporarily for tone dialling: 1 Open the document tra y [...]

Chapter 9 Special Features 9-5 Special Features Confirming a Dial T one* This feature allows y ou to set your unit to listen f or and detect a dial tone in the middle of a fax/telephone n umber before dialling the rest of the number . This is called Dial tone detection . Use this feature only when y ou register a number for speed dialling. n For de[...]

9-6 Special Features Chapter 9 6 Use the numeric buttons to enter a four-digit password. 7 Press Set twice. Restricting Use of Y our Unit By enabling the restriction feature of y our unit, you can pre vent unauthorised people from making calls and sending fax es. Enabling Restriction of Y our Unit T o restrict use of your unit, you need to enable t[...]

Chapter 9 Special Features 9-7 Special Features 6 Use the numeric buttons to enter the four-digit passw ord you pre viously registered. 7 Press Set four times. 10 Press Stop to retur n to standby mode. Restriction of the unit is now enabled. No one can make calls or send fax es. (This setting does not restrict incoming calls or fax es.) Cancelling [...]

9-8 Special Features Chapter 9 9 Press Set . 10 Press Stop to retur n to standby mode. Restriction of the unit is disabled. Anyone can make calls or send f axes . Ex: DATE SETUP 15:00 FaxOnly[...]

Chapter 10 Making Copies 10-1 Making Copies Chapter 10 Making Copies Documents Y ou Can Copy .................................................................................................. 10-2 Copying Documents ............................................................................................................ 10 -2 Setting the Paper T [...]

10-2 Making Copies Chapter 10 Documents Y ou Can Cop y F or information on the types of documents you can copy , their requirements, and details on loading documents, → Chapter 4. Copying Documents One of your unit’ s convenient f eatures is its ability to make high-quality blac k & white and colour copies. F ollow this procedure to make co[...]

Chapter 10 Making Copies 10-3 Making Copies • If you have the Photo BJ cartridge installed, you can only select HIGH RES. PAPER or COLOUR SNAPSHOT (MultiP ASS C75/ F AX-B215C only). ■ F or black & white cop ying: Make sure the Colour/B&W (Color/B&W) button’ s light is off, then press Image Quality (Resolution) to select the image [...]

10-4 Making Copies Chapter 10 8 Press Star t (Start/Scan) to begin copying. • T o stop cop ying, press Stop . Y ou may then need to open the operation panel to remove the document. ( → p . 13-3) n • Y ou will be unable to make multiple copies if MEMORY FULL appears in the LCD . Print or delete any documents stored in memory ( → pp. 7-18, 7-[...]

Chapter 10 Making Copies 10-5 Making Copies Setting the P aper T ype for Colour Copying (All Models Except the MultiP ASS C75/ F AX- B215C) F or best results when copying in colour , adjust your unit for the type of paper y ou are using. The default paper type setting is PLAIN PAPER . F ollow this procedure to set the paper type for cop ying: 1 Pre[...]

10-6 Making Copies Chapter 10 Setting the Length of the Bottom Margin Y ou can adjust the length of the bottom margin for colour cop ying and colour reception. The default margin length is NORMAL (21 mm). F ollow this procedure to set the length of the bottom margin: 1 Press Function . 2 Press Data Registration . 3 Press Set . 4 Use d or u to selec[...]

Chapter 11 Repor ts and Lists 11-1 Reports and Lists Chapter 11 Repor ts and Lists Summary of Lists and Repor ts .......................................................................................... 11-2 A CTIVITY REPORT .............................................................................................................. 11 -3 TX (T r[...]

11-2 Repor ts and Lists Chapter 11 Summary of Lists and Repor ts The table below shows the lists and reports that can be printed from your unit. Refer to the pages indicated for more details . Report or List Description Details USER'S DA TA LIST Lists t he cur rent setti ngs of your uni t and t he register ed sender infor mation. p. 3- 9 ACTIV[...]

Chapter 11 Repor ts and Lists 11-3 Reports and Lists A CTIVITY REPORT Y our unit is factor y-set to automatically print an ACTIVITY REPOR T after ev er y 20 transactions. If you want to print an ACTIVITY REPOR T before it is automatically printed, follo w this procedure: n If you pref er the unit not to print an ACTIVITY REPORT after e very 20 tran[...]

11-4 Repor ts and Lists Chapter 11 TX (T ransmission) REPORT Y our unit is factor y-set to print a TX (transmission) REPORT only when an error occurs during sending. T o change this setting, → TX REPORT , p. 14-5. If you set the unit to print a repor t, a TX REPORT or an ERR OR TX REPORT , similar to the ones below , will be printed depending on [...]

Chapter 11 Repor ts and Lists 11-5 Reports and Lists MUL TI TX/RX (T ransaction) REPORT If the transmission was a sequential broadcast, a MUL TI TX/RX (transaction) REPOR T , similar to the one below , will be pr inted. RX (Reception) REPORT Y our unit is factor y-set not to print an RX (reception) REPORT e ven if an error occurs during reception. [...]

11-6 Repor ts and Lists Chapter 11[...]

Chapter 12 Maintenance 12-1 Maintenance Chapter 12 Maintenance Periodic Cleaning .............................................................................................................. .. 12-2 Cleaning the Unit’ s Exterior ............................................................................................... 12-2 Cleaning the Unit[...]

12-2 Maintenance Chapter 12 P eriodic Cleaning Y our unit requires little per iodic maintenance. This section descr ibes the necessary cleaning procedures for y our unit. Please note the following before cleaning: • Be sure to disconnect the power cord bef ore cleaning the unit. Since documents in memory are erased when the power is disconnected,[...]

Chapter 12 Maintenance 12-3 Maintenance Cleaning the Unit’ s Interior Cleaning Inside the Printer Cover T o prev ent ink spots and paper dust from accumulating inside the unit and affecting print quality , clean the unit’ s pr int area periodically . F ollow this procedure to clean inside the unit: 1 Disconnect the power cord from the unit. 2 O[...]

12-4 Maintenance Chapter 12 4 Use a clean, soft, dr y , lint-free cloth to remove any ink or paper debris from the unit’ s interior (shaded area), especially around the platen. • Be careful not to touch the BJ car tridge or its holder . 5 Check the small blac k rollers. If they are dir ty , clean them with a soft, dr y toothbrush. 6 When you ar[...]

Chapter 12 Maintenance 12-5 Maintenance 4 While holding the operation panel open, clean these components: ■ Separation guide and separation roller Wipe with a clean, soft, dr y , lint-free cloth. ■ White sheet and scanning glass Wipe with a clean, soft, lint-free cloth moistened with water , then wipe with a clean, soft, dr y , lint-free cloth.[...]

12-6 Maintenance Chapter 12 5 Clean the shaded area of the operation panel. • Dir t and dust par ticles that collect on the underside of the operation panel affect the quality of the documents you cop y or send. Separation Roller 6 Use a clean, soft, dr y , lint-free cloth to wipe up paper dust from the areas (shaded) surrounding the separation r[...]

Chapter 12 Maintenance 12-7 Maintenance BJ Car tridg e BJ Car tridges and BJ T anks Y ou can purchase the following BJ cartr idges and tanks for use with y our unit. Contact your local authorised Canon dealer. n For optimum printing results and to a void printing problems, Canon recommends that you only use the Canon BJ car tridges and tanks descri[...]

12-8 Maintenance Chapter 12 ■ ■ ■ ■ ■ BCI-21 Colour BJ T ank Contains the colour ink for the Colour BJ cartr idge. When the Colour BJ tank of the Colour BJ car tridge r uns out, replace with this tank. When to Replace a BJ Car tridge or BJ T ank How frequently you need to replace a BJ cartr idge or tank depends on how you use y our unit. [...]

Chapter 12 Maintenance 12-9 Maintenance n • T o help ensure the maximum lif e of your BJ car tridges, alwa ys follow the guidelines f or car tr idge maintenance. ( → p. 2-13) • For optimum printing results and to avoid printing problems , Canon recommends that you only use the Canon BJ car tridges and tanks described in this guide. • For BJ[...]

12-10 Maintenance Chapter 12 T esting and Cleaning the BJ Cartridg e Print Head The print head in the BJ car tr idge contains nozzles through which ink is propelled onto the paper . T o maintain the best possible print quality , these nozzles need to be cleaned from time to time. Y our unit is equipped with a pr int head cleaning function that does[...]

Chapter 12 Maintenance 12-11 Maintenance Cleaning the BJ Cartridg e Print Head If your printouts become faint or streak ed, or if their quality otherwise deteriorates, print the nozzle check pattern to see if the pr int head nozzles are operating properly ( → p . 12-10). If the pattern is broken, missing, or a specific colour is not pr inted, cle[...]

12-12 Maintenance Chapter 12 Replacing the BJ Car tridge This section describes how to replace the BJ car tridge. Before replacing the BJ cartridge, be sure to read the section When to Replace a BJ Car tridge or BJ T ank . ( → p. 12-8) n • The procedure explained here is the same for replacing an old BJ cartr idge with a new one, or simply exch[...]

Chapter 12 Maintenance 12-13 Maintenance c • Do not try to manually move or stop the cartridge holder since this may damage the unit. • Do not touch the components shown or any metal parts since this may adversel y affect operation of the unit and/or affect print quality . • The unit has an automatic protection feature that helps keep it from[...]

12-14 Maintenance Chapter 12 6 Remove the ne w BJ car tridge from its package, then remov e the orange protectiv e cap q and tape w . • Discard the cap and tape. Nev er attempt to reattach them to the BJ car tridge print head. • Install the BJ car tridge immediately after removing the cap and tape. • Spilled ink can stain any surface; protect[...]

Chapter 12 Maintenance 12-15 Maintenance Replacing a BJ T ank This section describes how to replace a BJ tank in an installed Colour BJ car tridge. Before replacing a BJ tank, be sure to read the section When to Replace a BJ Car tridge or BJ T ank . ( → p . 12-8) n • Do not leave empty BJ tanks in a Colour BJ cartr idge. Remove them immediately[...]

12-16 Maintenance Chapter 12 5 Pull the tab on the BJ tank forw ard to release it, then remove the BJ tank from its slot. • Do not remove the BJ cartr idge from the unit. • Do not remove both BJ tanks together . Remove and replace each one individually to ensure that they are inserted in the correct slot. Inserting them in the wrong slot will c[...]

Chapter 12 Maintenance 12-17 Maintenance 6 Remove the ne w BJ tank from its package, then remove the or ange protective cap . • Discard the cap. Never attempt to reattach it to the BJ tank. • Spilled ink can stain any surface; protect yourself and your work area. c Do not touch the ink port on the BJ tank. 7 Inser t the BJ tank into the empty s[...]

12-18 Maintenance Chapter 12 9 Close the printer cover . 10 Close the document tra y (MultiP ASS models only). n If you need to unplug the unit, wait until it is in standb y mode (time and receive mode display ed in the LCD). Otherwise the car tr idge holder may not be in its home position causing the BJ cartr idge to remain uncapped and dry out.[...]

Chapter 13 T roubleshooting 13-1 T roub leshooting Chapter 13 T roubleshooting If Y ou Cannot Solve the Prob lem ....................................................................................... 13-2 Clearing Jams .................................................................................................................. .... 13-3 Jams [...]

13-2 T roubleshooting Chapter 13 If Y ou Cannot Solve the Pr oblem If you hav e a problem with your unit and y ou cannot solve it by ref err ing to the information in this chapter , contact your local authorised Canon dealer or the Canon help line. Canon’ s suppor t personnel are trained in the technical support of Canon’s products and should b[...]

Chapter 13 T roubleshooting 13-3 T roub leshooting Clearing Jams Jams in the ADF When a document jams or misfeeds in the ADF , the LCD displa ys CHECK DOCUMENT . F ollow this procedure to clear the document jam: n Y ou do not need to unplug the unit when clearing document jams. 1 Press Stop . 2 Open the operation panel par tially by gently pulling [...]

13-4 T roubleshooting Chapter 13 Jams in the Multi-Purpose T ray If print media jams in the multi-pur pose tra y , the LCD displays CLEAR PAPER JAM . F ollow this procedure to clear the jam: n Y ou do not need to unplug the unit when clearing paper jams. 1 Close the document tra y if necessar y (MultiP ASS models only). 2 Gently pull any jammed pap[...]

Chapter 13 T roubleshooting 13-5 T roub leshooting LCD Messages The follo wing messages are displayed in the LCD when the unit is perf or ming a function or encounters an error . The error code appears in the A CTIVITY REPORT . ( → p. 11-3) Message Error Code Cause Action A UTO REDIAL — The unit i s waiting t o redial t he other par ty' s [...]

13-6 T roubleshooting Chapter 13 Message Error Code Cause Action BUSY/NO SIGNAL ( Continued) The receivi ng fax machine did not answer within 55 seconds (af ter all autom atic red ialling attempt s). Contact t he other par ty and hav e them check their fax machine. Y ou can tr y t o send the document using manual sending via the handset ( → p . 7[...]

Chapter 13 T roubleshooting 13-7 T roub leshooting Message Error Code Cause Action CHECK DOCUMENT ( Continued) The document feed lev er is se t to m (manual document feed) for a multipage document. Set the document feed lever to a (automat ic document feed). ( → p. 4- 2) CHECK PAPER SIZE — The size of the paper i n the multi-pur pose t ray and [...]

13-8 T roubleshooting Chapter 13 Message Error Code Cause Act ion COLOUR INK EMPTY ( COLOR INK EM PTY ) — The Col our BJ tank i n the Colour BJ car t r i dge is empty or i ts i nk may hav e dr ied out . Clean the BJ car tr idge pr i nt head ( → p. 12- 11) . If the message remains in t he LCD , replace the Col our BJ t ank ( → p . 12-15) . The[...]

Chapter 13 T roubleshooting 13-9 T roub leshooting Message Error Code Cause Action INSTALL BC-21e ( Continued) Y ou tr ied t o pr i nt a received colour fax with the inst all ed Black BJ car tr idge. Replace the BJ car t r idge with t he Colour BJ car t r idge ( → p . 12-12). If you do not hav e this BJ car t r idge av ailable, you can print the [...]

13-10 T roubleshooting Chapter 13 Message Error Code Cause Action LOAD PAPER — The multi-pur pose t ray is empty . Load paper in t he multi- pur pose tray ( → p. 2- 1 7 ) . Make sure the stack is does not exceed the paper li mit mark ( P ). Then press Resume . MEMORY FULL #037 The uni t' s memor y i s ful l because it has r eceived too man[...]

Chapter 13 T roubleshooting 13-11 T roub leshooting Message Error Code Cause Action NOT AVAILABLE #025 In manual sending, you entered a speed dialling number that i s assigned to a group. Use regular dialling, or enter a one-touch speed dialling button or coded speed dialling code that onl y has one fax/telephone number register ed. PHOTO INK IN US[...]

13-12 T roubleshooting Chapter 13 Message Error Code Cause Action TRY AGAIN IN B&W ( TRY AGAIN IN B/W ) #085 Y ou t r ied se nding a colour document to a machine that does not suppor t colour faxing. T r y sending agai n in black & white ( → p. 7- 3 ) . F or the M ultiP ASS C 75/ F AX- B215C , you can enable the COLOUR DIRECT TX set ting [...]

Chapter 13 T roubleshooting 13-13 T roub leshooting P aper Feeding Problems ■ ■ ■ ■ ■ Paper does not load. The multi-purpose tray ma y contain too many sheets. • Make sure the paper stack in the multi-purpose tra y does not exceed the paper limit mark ( P ). ( → p. 2-17) Paper ma y not be loaded correctly . • Make sure the paper sta[...]

13-14 T roubleshooting Chapter 13 ■ ■ ■ ■ ■ T ransparencies or back print film do not f eed correctly . The transparencies or back print film may not be loaded correctl y . • Make sure they are loaded properly ( → p. 2-17). Do not load more than 50 transparencies or 10 back print film sheets in the multi-purpose tray . ■ ■ ■ ■[...]

Chapter 13 T roubleshooting 13-15 T roub leshooting The one-touch speed dialling button or coded speed dialling code y ou entered may not be registered for the feature y ou want to use. • Check the one-touch speed dialling button or coded speed dialling code and mak e sure it is registered correctly . ( → Chapter 6) Y ou dialled or have been pr[...]

13-16 T roubleshooting Chapter 13 ■ ■ ■ ■ ■ Cannot send using Error Correction Mode (ECM). The other party’ s fax machine may not support ECM. • If the other par ty’ s fax machine does not support ECM, then the document is sent in nor mal mode without error checking. ECM may be disabled. • Make sure ECM is on. ( → ECM TX , p. 14[...]

Chapter 13 T roubleshooting 13-17 T roub leshooting ■ ■ ■ ■ ■ The unit does not switch automatically between telephone and fax reception. The unit may not be set to switch automaticall y between telephone and fax reception. • For the unit to s witch automatically , the receive mode must be set to Fax/Tel Mode or ANS.MACHINE MODE ( → C[...]

13-18 T roubleshooting Chapter 13 Error Correction Mode (ECM) may be disab led. • Make sure ECM is on. ( → ECM RX , p. 14-7) ■ ■ ■ ■ ■ Fax es do not print. The BJ cartridg e or tanks may not be installed properl y . • Make sure the BJ car tridge and tanks are installed properly . ( → pp . 2-13, 12-15) • Be sure to remove the ora[...]

Chapter 13 T roubleshooting 13-19 T roub leshooting Copying Pr oblems ■ ■ ■ ■ ■ The unit will not make a copy . The BJ cartridg e or tanks may need to be replaced. • Deter mine if the problem is with the BJ cartr idge or tanks ( → p . 12-8), and replace if necessar y . ( → pp . 12-12, 12-15) Y ou may be tr ying to make copies with t[...]

13-20 T roubleshooting Chapter 13 T elephone Problems ■ ■ ■ ■ ■ Y ou cannot dial. The telephone line may not be connected properl y . • Make sure all line connections are secure. ( → p. 2-6) The power cord ma y not be plugged in securely . • Check that the power cord is plugged securely into the unit and into the wall outlet ( → p[...]

Chapter 13 T roubleshooting 13-21 T roub leshooting ■ ■ ■ ■ ■ The printout contains blurred or smud g ed ink. The print media you are using ma y not be supported by the unit. • Make sure you are using the recommended print media. ( → p . 5-2) Y ou may be printing on the wrong side of the paper . • Some papers have a “r ight” sid[...]

13-22 T roubleshooting Chapter 13 Printing Prob lems ■ ■ ■ ■ ■ The Alarm light comes on and the unit beeps while printing. The unit may have a paper jam. • Clear the paper jam. ( → p. 13-4) • If the unit has no paper jam, unplug the unit and wait five seconds, then plug it in again. If the problem is fix ed, the Alar m light will tu[...]

Chapter 13 T roubleshooting 13-23 T roub leshooting ■ ■ ■ ■ ■ The BJ car tridge moves, but ink does not appear . The BJ cartridg e or tanks may not be installed properl y . • Make sure the BJ car tridge and tanks are installed properly . ( → pp . 2-13, 12-15) • Be sure to remove the orange protectiv e tape from the BJ car tridge bef[...]

13-24 T roubleshooting Chapter 13 ■ ■ ■ ■ ■ The printout curls. Y our pag e may inc lude a large amount of ink. • Leave the page in the output tra y for 30 to 60 seconds to allow the ink to dry . Then remove the page carefully without touching any surf aces. • The paper you are using may be too thin. Printing dense graphics on light p[...]

Chapter 13 T roubleshooting 13-25 T roub leshooting ■ ■ ■ ■ ■ Nothing appears in the LCD . The power cord may not be plug ged in securely . • Check that the power cord is plugged securely into the unit and into the wall outlet ( → p . 2-9). If the unit is plugged into a power strip , make sure the power strip is plugged in and turned [...]

13-26 T roubleshooting Chapter 13 If a P ower Cut Occur s If power is suddenly lost due to an outage or accidental unplugging, a b uilt-in batter y retains the user data settings and the speed dialling settings. Howe ver , any sent or received documents stored in memor y will be lost. During a power cut, functions are limited as follo ws: • Y ou [...]

Chapter 14 Summar y of Settings 14-1 Summary of Settings Chapter 14 Summary of Settings Understanding the Menu System ...................................................................................... 14-2 Accessing the Menus ........................................................................................................ 14-2 User Setti[...]

14-2 Summar y of Settings Chapter 14 Understanding the Menu System The menu system allows you to customise the w ay y our unit operates. It consists of six menus, each containing settings that control diff erent functions of your unit. n • For MultiP ASS models, if your unit is connected to a PC , we recommend using the MultiP ASS Suite to adjust[...]

Chapter 14 Summar y of Settings 14-3 Summary of Settings 6 Refer to the appropriate table ( → f ollowing pages) and use these guidelines to select and register settings: ■ Use d or u to scroll through the settings. ■ T o register a setting or access sub-settings, press Set . ■ T o return to a previous le vel, press Data Registration . • F[...]

14-4 Summar y of Settings Chapter 14 User Settings Menu F or details on accessing the settings below , → pp . 14-2, 14-3. Setti ng Descripti on Sub-Setti ngs DATE & TIME Set s the cur rent date. ( → p . 3-7) – UNIT TELEPHONE # Ent ers t he fax/telephone number you want to appear at t he top of each fax page you send. ( → p . 3-7) – UN[...]

Chapter 14 Summar y of Settings 14-5 Summary of Settings Repor t Settings Menu F or details on accessing the settings below , → pp . 14-2, 14-3. Settin g Description Sub-Setti ngs TX REPORT Enables/disables automatic pr i nti ng of a transmis sion repor t. ( → p. 11-4) PRINT ERROR ONLY OUTPUT YES PRINT ERROR ONLY : Print s a repor t onl y when [...]

14-6 Summar y of Settings Chapter 14 TX (T ransmission) Settings Menu F or details on accessing the settings below , → pp . 14-2, 14-3. Setti ng Descripti on Sub-Setti ngs ECM TX Enab les/disables Err or Cor rect ion Mode (ECM) duri ng transmi ssi on. ON OFF MID PAUSE SE T Selects the l ength of t he pause enter ed when you press R /Pause. 4 SEC [...]

Chapter 14 Summar y of Settings 14-7 Summary of Settings RX (Reception) Settings Menu F or details on accessing the settings below , → pp . 14-2, 14-3. Setti ng Descripti on Sub-Sett ings ECM RX Enables/disables Error Corr ecti on Mode (ECM) duri ng re cepti on. ON OFF RX MODE Sel ects t he recei ve mode. ( → Chapt er 8) If you select FAX/TEL A[...]

14-8 Summar y of Settings Chapter 14 Printer Settings Menu F or details on accessing the settings below , → pp . 14-2, 14-3. Setti ng Descripti on Sub-Sett ings RX REDUCTI ON Enables/disables reduct ion of fax es to f it on t he paper loaded i n the multi -pur pose tray . ON OFF REDUCE DIMENSION Selects the dir ecti on of t he reduct ion. VERT IC[...]

Chapter 14 Summar y of Settings 14-9 Summary of Settings System Settings Menu F or details on accessing the settings below , → pp . 14-2, 14-3. Setti ng Descripti on Sub-Setti ngs UN/LOCK PHONE Enables/disables rest r icti on of th e unit . ( → p. 9-6) – PASSWORD E nters a pass word to restrict ac ces s to the LOCK PHONE setting below . 0000 [...]

14-10 Summar y of Settings Chapter 14[...]

Appendix A Specifications A-1 Specifications Appendix A Specifications General Specifications ......................................................................................................... A-2 Facsimile ................................................................................................................................ A -3 Co[...]

A-2 Specifications Appendix A General Specifications P ower Source 200–240 V/50–60 Hz P ower Consumption – Maximum: MultiP ASS C75/F AX-B215C: Approx. 42.9 W MultiP ASS C80/C70, F AX-B230C/B210C: Approx. 46.2 W – Standby: MultiP ASS C70/F AX-B210C: Approx. 6.9 W MultiP ASS C75/C80, F AX-B215C/B230C: Approx. 7.9 W W eight Approx. 5.1 kg (Wit[...]

Appendix A Specifications A-3 Specifications Facsimile Applicable Line Public Switched T elephone Networ k (PSTN) Compatibility G3 Data Compressing System MH, MR, MMR, JBIG, JPEG Modem T ype F ax modem Modem Speed – MultiP ASS C75/C70, F AX-B215C/B210C: 14400/9600/7200/4800/2400 bps, automatic fallbac k – MultiP ASS C80/F AX-B230C: 33600/14400/[...]

A-4 Specifications Appendix A Copier Scanning Resolution – B&W TEXT: 360 × 360 dpi – B&W PHO TO: 360 × 360 dpi with halftone – COLOUR (COLOR) DRAFT: 360 × 180 dpi, full colour – PLAIN P APER*: 360 × 360 dpi, full colour – HIGH. RES. P APER*: 360 × 360 dpi, full colour – COLOR FINE**: 360 × 360 dpi, full colour – COLOUR ([...]

Appendix A Specifications A-5 Specifications BJ Car tridges BC-21e Colour BJ Cartridg e – Print Head: Black: 64 nozzles Colour : 24 nozzles each (cyan, magenta, yellow) – Print Head Life: Approx. 2,000 colour pages at 30% cover age – BJ T anks: BCI-21 Colour (cyan, magenta, yello w) BCI-21 Black – Ink Colour : Black, cyan, magenta, yellow ?[...]

A-6 Specifications Appendix A[...]

Appendix B Options B-1 Options Appendix B Options Optional Handset .................................................................................................................. B-2 P ackage Contents ............................................................................................................... B-2 Attaching the Handset to Y our[...]

B-2 Options Appendix B Optional Handset An optional handset is av ailable for connection to y our unit. Contact your local authorised Canon dealer for more inf ormation on purchasing this option. n Please note that the shape of your handset ma y differ from the one shown in this section. Howe ver , both handsets have exactly the same functions and [...]

Appendix B Options B-3 Options Attaching the Handset to Y our Unit F ollow this procedure to attach the optional handset to your unit: 1 Use two of the screws provided to attach the handset cradle to the cradle support. • Push the screws in with your finger or use a cross- point screwdriver . Make sure the screws are inser ted all the wa y in. 2 [...]

B-4 Options Appendix B 6 Retur n the unit to its upright position and place the handset in its cradle. • Make sure the cradle suppor t rests on the table top along with the unit. 7 Connect the line from the handset to the h jack. 8 Reconnect the power cord. 9 Reinstall the BJ car tridge in the unit. ( → p . 2-14) Maintaining Y our Handset T o m[...]

Index I-1 Index Index u button: 2-12, 14-2 d button: 2-12, 14-2 l button: 2-12, 3-5 r button: 2-12, 3-4, 3-5 R (Redial)/P ause button: 2-11, 7-11, 9-2 1-T OUCH SPD DIAL LIST description: 11-2 printing: 6-13 sample: 6-14 A Accessing, menus: 14-2, 14-3 ACTIVITY REPOR T description: 11-2 printing: 11-3 sample: 11-3 setting: 11-3, 14-5 Adaptor , B.T . [...]

I-2 Index BJ tank ( See also individual BJ tank names ) replacing: 12-15 to 12-18 types: 12-7, 12-8 when to replace: 12-8, 12-9 Black BJ car tridge: 2-2, 12-7 BJ tank: 2-2, 12-7 Black & white cop ying: 10-2 to 10-4 Black & white sending setting: 7-3 setting resolution: 7-4 BLACK INK EMPTY message: 13-5 BOTTOM MARGIN setting: 10-6, 14-8 Broa[...]

Index I-3 Index Colour sending setting: 7-3 setting resolution: 7-4 Colour/B&W button: 2-11, 7-3, 7-4, 10-2 Components, unit: 2-10 to 2-12 Connecting answ ering machine: 2-6, 2-7 data modem: 2-6, 2-7 extension phone: 2-6, 2-7 external device: 2-6, 2-7 handset: 2-6, 2-7 parallel cable: 2-8 power cord: 2-9 telephone: 2-6, 2-7 telephone line: 2-6,[...]

I-4 Index E ECM RX message: 13-8 setting: 14-7 ECM TX message: 13-8 setting: 14-6 ECONOMY PRT setting: 14-8 Env elopes: 5-2, 5-4 loading: 5-8, 5-9 printable area: 5-3 ERROR TX REPORT , sample: 11-4 Extension: 2-2 output tra y: 2-10 Extension phone, connecting: 2-6, 2-7 Exter nal de vice, connecting: 2-6, 2-7 F F/T RING TIME setting: 14-7 F abric sh[...]

Index I-5 Index J Jack: 2-6, 2-7 Jams clearing: 13-3, 13-4 in ADF: 13-3 in multi-purpose tray: 13-4 K KEYPAD VOLUME setting: 14-4 Kit photo: 5-5 star ter: 5-5 L LCD: 2-11 messages: 13-5 to 13-12 ( See also individual message names ) Letters, entering: 3-3, 3-4 Lever document feed: 2-11, 4-2 paper thickness: 5-2, 5-6, 5-7 Light Alarm: 2-11 Function:[...]

I-6 Index MID PAUSE SET setting: 14-6 Mistake , correcting: 3-5 MUL TI TX/RX (T ransaction) REPORT: 11-2, 11-5 Multi-pur pose tra y: 2-10 capacity: 5-2 jams in: 13-4 loading paper in: 2-19 MultiP ASS ( See Unit) MultiP ASS Suite receiving fax es to: 8-2, 8-11 registering information via: 3-2 Software User’ s Guide: 1-2 N NO RX PAPER message: 13-1[...]

Index I-7 Index Print media ( See also individual print media names ) Canon specialty: 5-10 to 5-16 quantity: 5-2 requirements: 5-2 selecting: 5-4, 5-5 size: 5-2 specialty: 5-10 to 5-16 type: 5-2 weight: 5-2 Print quality problems: 13-20, 13-21 PRINT W/ BC-22e? message: 13-11 PRINT WITH IMAGE setting: 14-5 Printer cover: 2-10 Settings menu: 14-8 Pr[...]

I-8 Index Regular dialling: 7-6 REMOTE RX ID setting: 14-7 REMOTE RX setting: 14-7 Replacing BJ car tridge: 12-12 to 12-14 BJ tank: 12-15 to 12-18 Repor t ( See also individual repor t names ) button: 2-12, 3-9, 6-13, 11-3 Settings menu: 14-5 Resolution button: 2-11, 7-4, 10-2 setting scanning: 7-4 Rest, paper : 2-10 Restricting use of unit: 9-6 to[...]

Index I-9 Index Star t button: 2-11 Star t/Scan button: 2-11 Star ter kit: 5-5 Stop button: 2-11 Suppor t customer : 1-3 document: 2-2, 2-5, 2-10 Switchboard, dialling through: 3-11, 3-12 Symbols, entering: 3-3, 3-5 System Settings menu: 14-9 T TEL LINE TYPE setting: 3-10, 14-4 T elephone connecting: 2-6, 2-7 line ( See T elephone line) problems: 1[...]

I-10 Index W WAIT COOLING message: 13-12 W arranty card, limited: 2-2 Weight document: 4-2 print media: 5-2 unit: 1-5[...]