Canon BJC-50 manual

BJC-50 USER’S MANUAL Canon[...]

. . Table of Contents 3 Chapter 1 Introduction 6 How to use this manual 6 Conventions 7 Features and benefits 8 Compact portable design 8 Excellent print quality and speed in both color and black and white 8 Options and supplies 9 BJ Cartridges and ink cartridges 9 Print media 11 Power supply 12 Available options 13 Chapter 2 Setting Up the Printer[...]

. . gg p Installing a printer driver for Windows 95/3.1 36 Installing a printer driver for DOS applications 36 Selecting a DOS printer driver from your software application 36 Chapter 3 Paper Handling 38 Selecting paper types 38 Plain paper 38 Special media 39 Envelopes 39 Loading paper and other media 40 Chapter 4 Performing Test Prints 45 Startin[...]

. . 4 Nozzle Check Pattern 49 Font Sample 49 Hexadecimal dump test 50 Chapter 5 Color Printing and Black - and - White Printing 51 Switching between color printing and black - and - white printing 51 Printing with Windows 51 Printing with DOS applications 51 Preparing your printer 52 Changing the BJ Cartridges 52 Printing with a color BJ Cartridge [...]

. . Cleaning the printer 78 Before you start cleaning 78 Cleaning inside and outside the printer 79 Cleaning the print head 80 Preparing the printer for travel or storage 81 Chapter 7 Troubleshooting 83 Check List 83 Errors indicated by the CHARGE/ERROR lamp 84 Clearing paper jams 86 Operational problems 87 Print quality problems 89 White streaks, [...]

. . 5 Appendix A Paper Specifications 99 Paper size 99 Paper type 99 Paper weight 99 Printing area 100 Paper and special media 100 Envelopes 101 Appendix B Code Pages and Character Sets 102 Code pages 102 Character sets 108 BJ mode 108 LQ mode 111 Appendix C Printer Command Summaries 114 Entering a setup string in Lotus 1-2-3 114 BJ mode command su[...]

. . Appendix F Interface Specifications 131 Parallel interface 131 IrDA interface 131 5[...]

. . 6 Chapter 1 Congratulations on your purchase of the Canon BJC-50 Bubble Jet Printer. We appreciate you choosing this printer to meet your printing needs. The BJC-50 is compact, lightweight, and offers excellent color print quality. We hope you will be satisfied with this advanced Bubble Jet technology. How to use this manual The user’s manual[...]

. . 7 Chapter 6 Maintaining the Printer Explains how to replace ink cartridges and BJ Cartridges, clean the print head and printer, and describes the proper procedures for printer transportation and storage. Also describes installation of the optional Color Image Scanner Cartridge IS-12. Chapter 7 Troubleshooting Gives detailed instructions for sol[...]

. . 8 Features and benefits This section summarises the features and benefits of the BJC-50. Compact portable design The printer’s extremely compact design and light weight allow it to fit easily into a briefcase. Despite its small size the printer has full color printing capability on plain paper and a variety of other media. The rechargeable li[...]

. . 9 Wireless Connection The BJC-50 has a built-in infra-red IrDA interface which enables a wireless interface with a suitably equipped computer. If your computer has an IrDA interface, this gives improved portability. Scanner feature By switching the black or color BJ Cartridge with the optional Color Image Scanner Cartridge IS- 12, you can turn [...]

. . 10 Black BJ Cartridge BC-10 This cartridge contains both a print head unit and replaceable black ink cartridge. This cartridge is more cost-effective for black- and-white printing and enables faster output. • BCI-1O Black: This is a replacement for the black ink cartridge used in the Black BJ Cartridge BC-1 0. BJ Cartridge Storage Container S[...]

. . 11 Print media To extend the capabilities of your printer, Canon offers several types of special print media. High Resolution Paper HR-101 Use this coated high-grade matt paper to achieve stunning photo images. The coating used on this paper is of a unique formula that ensures full compatibility with your Canon color inks. Use this paper for cr[...]

. . 12 High Gloss Film HG-101 The printer produces sharp and brilliant color output on this high grade gloss film. High Gloss Film is fully compatible with your Canon color inks. Use this film for trade show displays or other special presentations. You can gain sharper and more vivid color output with High Gloss Film than with Coated Paper or Gloss[...]

. . 13 Available options The following options are available for use with this printer. For details, contact your local Canon Authorised Dealer or Canon marketing representative. Canon Auto Sheet Feeder ASF-50 This optional sheet feeder can be easily and quickly installed on the front of the printer and allows you to stack and feed more than one sh[...]

. . 14 Chapter 2 Setting Up the Printer This chapter describes how to set up the BJC-50. It offers guidelines on finding a suitable location for the printer, explains how to unpack the printer, and gives an overview of the printer’s components. Even if you have already set up the printer by following the instructions in the Quick Start Guide, rea[...]

. . 15 Do not install the printer near devices which contain magnets or generate magnetic fields. Do not subject the printer to strong physical shock or vibration Keep the printer clean. Dust accumulation can prevent proper functioning of the printer. Do not place objects on the top of the printer. The top cover and front cover should be closed whe[...]

. . 16 Operation panel Allows you to operate some functions. A uto Sheet Feeder ASF-50 connector Connects the optional Auto Sheet Feeder ASF-50 to the printer. Power connector Connects the printer to the AC adapter. Power lock switch After the power lock switch is slid to the right, you can press the POWER button to switch the printer on and off. A[...]

. . 17 Paper output slot Ejects paper after it is printed. Place the printer on a flat clean surface with enough space to support printed sheets as they are ejected. Parallel interface connector Connects the printer to the computer via the Canon Printer Cable BIFC-50. IrDA interface Provides wireless connection between the printer and a computer eq[...]

. . 18 POWER button Press to switch the printer on and off. You can also use the POWER button to start test prints by holding down the POWER button after you switch the printer on. Count the number of beeps then release to select the type of test print you want to perform. ( 45) POWER lamp Flashes for a few moments after power on and then lights an[...]

. . 19 Print head flushing. Press and hold down the RESUME button for over two seconds until the printer beeps three times then release to start print head flushing. The POWER lamp flashes during print head flushing. (8O) CHARGE/ERROR lamp When the printer is off and the AC adapter is connected to the printer and plugged into the power mains, the C[...]

. . 20 3. Align the marks () on the battery pack and the printer, and insert the battery pack at a slight angle to align the connector slots on the battery pack with the prongs inside the printer. 4 . Push in on the right side of the battery pack to lock it in place 5. Close the front cover. 20[...]

. . 21 FOLLOW THESE GUIDELINES WHEN STORING AND HANDLING THE BATTERY PACK: A battery pack is not charged when purchased. You must charge the battery pack for about 4 to 6 hours for it to reach full charge. For best results, use the battery pack at room temperature. At low temperatures the capacity of the battery pack is diminished and it will print[...]

. . 22 Connecting the printer to your computer This printer is equipped with two interfaces. In addition to a parallel interface, the printer also has a built-in IrDA interface for wireless connection to a host computer equipped with an IrDA interface. Connecting the parallel interface A parallel interface port is provided for connection to IBM com[...]

. . 23 3. Connect the large end of the BIFC-50 printer cable to the back of the computer. Turn the screws on both sides of the connector to fasten it securely. Setting up the IrDA wireless interface This printer is equipped with an IrDA 1.0 compatible infra-red wireless communication interface port (115.2 kbps). The IrDA interface is very popular a[...]

. . 24 Follow this procedure to set up the printer for data transfer via the IrDA interface 1. The printer IrDA interface is on the left side of the printer, below the parallel interface connector. 2. Locate the IrDA interface on the computer. Arrange the printer so the IrDA interface ports are facing one another. The IrDA interface ports must face[...]

. . 25 3. Make sure the computer is set up for IrDA operation. To use IrDA successfully, make sure the following conditions are satisfied: You must use Windows 95. Make sure the infra-red driver Microsoft IR Comm Driver Ver. 2.0 has been installed. Make sure a COM port has been selected for IrDA with the Printer Wizard. Make sure the BJC-50 is sele[...]

. . 26 Attaching the AC adapter Read the following precautions before attaching the AC adapter. Use only the Universal AC Adapter AD-360U supplied with the printer. Always use the AC adapter indoors, never outdoors. In case of trouble (smoke, odd smells, etc.), unplug the AC adapter immediately. Do not place anything in front of your power outlet t[...]

. . 27 To connect the AC adapter 1. Plug the connector end of the AC adapter into the power connector on the right side of the printer. 2. Insert the AC adapter plug into a wall outlet. If the printer is not switched on and the battery requires recharging, the CHARGE/ERROR lamp will light green and remain on to indicate that the battery pack is rec[...]

. . 28 2. To switch the printer on, press the POWER button. 3. To switch the printer off , press the POWER button The printer has an Auto Power Off feature which will shut the printer down automatically to save power if the printer remains idle for over 30 minutes. To disable this feature, open the printer driver, click the Control tab and select D[...]

. . 29 Black BJ Cartridge BC-10 Use this cartridge for printing in black and white for draft output. When the BC-l0 is installed your output will print faster. The BC-l0 is also more cost effective for monochrome printing because it can print more pages per cartridge than the BC-11e BJ Cartridge guidelines Canon manufactures several types of BJ Car[...]

. . 30 BJ Cartridge installation 1. Make sure the AC adapter is connected and the battery pack is installed. 2. Press the POWER button. When you switch the printer on, the cartridge holder moves to the centre if a BJ Cartridge is not yet installed. 3. Raise the top cover. Never move the cartridge holder to the centre by pulling the film cable. Neve[...]

. . 31 4. Remove the BJ Cartridge from its protective packaging. 5. Remove the orange protective cap from the print head and then remove the orange protective tape. To avoid staining your clothing or articles in your work area, do not drop or shake the BJ Cartridge. The ink in the BJ Cartridge can stain fabric permanently. 6. Po int th e prin t h e[...]

. . 32 The illustration shows the installation of the Color BJ Cartridge BC-11e. 7. Press down gently on the high side of the BJ Cartridge until it snaps in place. 8. Close the top cover. 9. Wait about three seconds and press the CARTRIDGE button once. 9. After the BJ Cartridge is installed, the printer requires at least two seconds to detect the p[...]

. . 33 Always press the CARTRIDGE button to move the cartridge holder to the home position. If you fail to press CARTRIDGE button and the cartridge holder stays in the centre, after five minutes the buzzer beeps three times and the cartridge holder automatically returns to the home position to prevent the print head from drying out. Performing a te[...]

. . 34 4. Slide the paper guide all the way to the right, and align the long side of the sheet with the left side of the feed slot. Slide the paper guide left to the right edge of the sheet until it is snug (not too tight). 5. Insert the sheet straight into the printer until it stops. Hold the sheet until the printer roller grabs the sheet and feed[...]

. . 35 The above sample was printed with the Black BJ Cartridge BC-10. 35[...]

. . 36 Installing and using printer drivers In order to use the BJC-50, you must install the correct printer driver on your computer. This section explains the printer drivers and gives you some hints on DOS driver selection. Installing a printer driver for Windows 95/3.1 Printer drivers for both Windows 95 and Windows 3.1 are provided with the pri[...]

. . 37 Here is a list of compatible printer drivers, listed in order of preference. Priority Printer Name Printer Control Mode Remark 1 BJC-50 BJ or LQ 2 BJC-80 BJ or LQ 3 BJC-70 BJ or LQ 4 Canon Color BJ Printer BJ o r L Q 5 Epson LQ-2550 LQ 6 Epson LQ printer LQ 7 IBM Proprinter X24E BJ Black & white only 8 IBM printer BJ Black & white on[...]

. . 38 Chapter 3 Paper Handling This chapter describes how to load plain paper and special media in the printer. To get the best performance from your printer, use the media most appropriate for the task and make sure that you follow these instructions to load it correctly. Selecting paper types One of the most important things you can do to ensure[...]

. . 39 Special media Several special media have been designed for use with the BJC-50 and other Canon Bubble Jet printers. When you handle special media other than plain paper (e.g. Coated Paper), follow these guidelines: Store the media in its original package until you are ready to use it. Exposing media to direct sunlight or air may lower the pr[...]

. . 40 The following envelopes cannot be used: Envelopes with windows, holes, perforations, cutouts, and double flaps. Envelopes made with special coated paper or deeply embossed paper. Envelopes using peel-off sealing strips. Envelopes in which letters have already been enclosed. Warped envelopes or envelopes that have been folded. Loading paper a[...]

. . 41 On the Paper tab, check the Paper Feed setting and make sure that it is set for Manual Feed. If this setting is set for Auto Feeder, click Manual Feed. To open the printer driver for Windows 3.1 In your software application, pull down the Print Setup menu to open the Print Setup dialog. If the BJC-50 has not be set as the Default Printer, cl[...]

. . 42 3. Select one sheet of the media you want to load and hold the print side up at the edge of the feed slot. You must determine the correct print side of the sheet, based on the type of media you are using. Refer to the table below. Loading Table for Manual Feed Name Media Type Print Side Purpose Plain paper Plain Paper Either side up General [...]

. . 43 Name Media Type Print Side Purpose T-shirt Transfer TR-201 (TR-101 in the U.S.) T-shirt Transfer Side with green lines face down. Print on the sheet then transfer the color image to a cotton or polyester- cotton blend T-shirt with a hot iron. Media Type: This is the name of the Media Type you will see after you pull down the list for Media T[...]

. . 44 5. Insert the sheet straight into the printer until it stops. Hold the sheet until the printer roller grabs the sheet and feeds it partially into the printer then release the sheet. If the sheet is not set straight, or if the sheet is less than 90 mm wide, the sheet will not feed and will be ejected automatically from the feed slot. The prin[...]

. . 45 Chapter 4 Performing Test Prints In this chapter we will show you how to perform all the test prints with the operation panel. These test prints can also be executed from the Windows printer driver. Starting the test prints Follow this general procedure to perform any test print. To avoid fouling the platen with wet ink, never attempt to per[...]

. . 46 In addition to starting the test prints, you can also use the POWER button to change the printer default settings. 1. Press the POWER button to switch the printer off. 2. Press and hold down the POWER button and count the number of beeps. Release the POWER button when you hear the number of beeps for the defaults you want to set. Default Num[...]

. . 47 Sample test prints Demonstration Provides an attractive demonstration of the printer’s capabilities and describes some of the printer’s important features. 47[...]

. . 48 Printer settings Lists the current settings for the printer. If you are using the printer with DOS, this is a convenient way to check the settings for BJ Mode or LQ Mode emulation. Status In formation Sample Ripple pattern The ripple pattern prints a stream of continuous characters from one edge of the printable area to the other. This test [...]

. . 49 LQ Mode Ripple Pattern Shape Nozzle Check Pattern Prints a hatch pattern so you can check the performance of the print heads. If the print heads become clogged, the lines will appear broken or not complete. Normally, print head cleaning or print head flushing will correct print head performance. (p80) Font Sample Prints a font sample. If you[...]

. . 50 LQ Mode Font Sample Hexadecimal dump test This printer has a hexadecimal dump function which prints out in hexadecimal form all data sent from the host computer. This function may be used to check data being sent to the printer. To turn on the hexadecimal dump mode 1. Switch the printer off and wait for the print head to return to the home p[...]

. . 51 Chapter 5 Color Printing and Black-and-White Printing Switching between colour printing and black-and-white printing Before switching between colour printing and black-and-white printing, you must adjust the settings with your software application and prepare your printer by installing an appropriate BJ Cartridge. Printing with Windows Chang[...]

52 Preparing your printer Depending on your printing needs, you may need to change the BJ Cartridge. To print in colour, install a Color BJ Cartridge BC-11e. To print a number of pages in black-and-white, install a Black BJ Cartridge BC-10. For black-and-white print jobs, we recommend that you use the Black BJ Cartridge BC-10, not the Color BJ Cart[...]

53 4 . With the tip of your finger, lift up the tab on the corner of the BJ Cartridge then raise the cartridge and green print head unit out of the cartridge holder. Always hold a BJ Cartridge by its sides and never touch the wet print head or metal contacts. 53[...]

54 5. After removing the partially used BJ Cartridge, store it in the BJ Cartridge Storage Container SB-10 supplied with the printer. Turn the cover to tightly seal the container. Every time you store a partially used BJ Cartridge in the BJ Cartridge Storage Container SB-10 , always screw the lid on tightly to prevent the BJ Cartridge from drying o[...]

55 7 . If y o u are installing a new B J C artr idge , remo ve the o range pro tec tive cap and o r ange pro te ctiv e tap e f rom the B J Cartridge . To avoid staining your clothing or articles in your work area, do not drop or shake the BJ Cartridge. The ink in the BJ Cartridge can stain fabric permanently. 8. Insert the BJ Cartridge as shown bel[...]

56 9. Press down on the high side of the BJ Cartridge until it snaps into the cartridge holder. 10. Close the top cover. 11. Wait about three seconds and press the CARTRIDGE button once. After the BJ Cartridge is installed, the printer requires at least two seconds to detect the presence of the BJ Cartridge. The cartridge holder moves to the home p[...]

57 Printing with a color BJ Cartridge The benefits of color printing Color printing enables you to create documents that are easier to understand, particularly if you are using colored graphs for a presentation. Selecting the print media The correct choice of media is particularly important for color printing. The Canon BJC-50 is capable of printin[...]

58 Film HG- 101, Glossy Photo Paper GP-201, or similar products. The printer will produce even more vivid colors with these media. When printing on High Gloss Film or Glossy Paper, print on the glossy side only. For overhead presentations, use Transparencies CF- 102. Do not use copier transparencies as they cannot absorb the ink. If back-lighting i[...]

59 Matching Colors displayed on your monitor with printouts Colors are displayed on a video monitor by mixing the colours red, green, and blue (the three primary colors of visible light) in the amounts required to produce any given color. This sort of display technology is called RGB. In the RGB method, the more intense the colors you mix, the brig[...]

60 A djustments made to the monitor If you have high quality monitor capable of finely controlling the amount of light allocated to each component of the RGB mix of colors, it is possible to adjust the colors appearing on the screen in such a way as to approximate the printed result. However, normal monitors allow only rough control of brightness a[...]

61 Color and cost Printing in color costs more than printing in black ink only. To reduce the cost of color printing, follow these guidelines: When printing monochrome images, install the Black BJ Cartridge BC-10. When printing spreadsheet-type graphs, choose coloured hatch patterns instead of solid colors. Hatch patterns typically use less ink and[...]

62 Chapter 6 Maintaining the Printer This chapter covers the care and maintenance of your Canon BJC-50 printer including instructions for transporting, storing, and cleaning the printer, replacing BJ Cartridges, and cleaning the print head. Your printer requires little maintenance but to keep it in top operating condition, you should perform the fo[...]

63 1. Press the POWER button to switch the printer off. 2. Attach the AC adapater cord to the right side of the printer and plug the other end of the AC adapter to a power source. The CHARGE/ERROR lamp will remain illuminated green until the battery pack is completely recharged. 3. When the CHARGE/ERROR lamp goes off, you can disconnect the AC adap[...]

64 Replacing the battery pack Follow this procedure to replace the battery pack. You can replace the battery pack at any time. You may want to purchase and carry extra battery packs for emergencies. However, please remember that new battery packs must be fully charged before you can use them. Before you travel, make sure new battery packs are fully[...]

65 6. Remove the new battery pack from its packaging. 7. Insert the battery pack into the slot at a slight angle to match its connector slots to the prongs inside the left corner of the battery pack slot. 8. Push in the right side of the battery pack to lock it in place. 9. Close the front cover. 10. If you have just installed a new battery pack, y[...]

66 Replacing ink cartridges In this section we show you how to handle and replace the ink cartridges. Handling ink cartridges BJ Cartridges and ink cartridges should be used within six months of purchase to ensure optimum printing. To avoid leaking or drying, follow these simple precautions: Never attempt to disassemble an ink cartridge. Never shak[...]

67 Examining the ink cartridges The Color BJ Cartridge BC-11e employs the Ink Cartridge BCI-11 Color and the Ink Cartridge BCI- 11 Black. The Black BJ Cartridge BC- 10 employs only one ink cartridge. 67[...]

68 Replacing an ink cartridge Replace an ink cartridge when it runs out of ink. The frequency of changing the ink cartridges will vary according to how the printer is used. If you frequently print images of heavy density, you will need to change the ink cartridges more often. For details about cartridge capacity, refer to the specifications at the [...]

69 DO NOT TOUCH THE INTERIOR OF THE CARTRIDGE HOLDER, THE BASE OF THE PRINTHEAD UNIT,THE PRINTHEAD,THE FILM CABLE, OR THE INK CARTRIDGE FILTERS WHEN CHANGING THE INK CARTRIDGE. When replacing an ink cartridge, remove only the empty ink cartridge and leave the print head unit in the cartridge holder to avoid soiling your hands. 69[...]

70 5. Remove the orange protective cap from the new ink cartridge. Do not touch or insert anything into the filter on the ink cartridge. 70[...]

71 6. Position the new ink cartridge so that its filter is on the bottom, and insert it as shown in the illustration below. 7. Press down gently on the high side of the ink cartridge until the ink cartridge clicks into the print head unit. 71[...]

72 8. Close the top cover. 9. Press the CARTRIDGE button. The cartridge holder moves to the home position and the printer starts cleaning the print head. Replacing BJ Cartridges Follow this procedure to replace or exchange a BJ Cartridge. Before you replace a worn BJ Cartridge... When a print head becomes worn out, the printing is no longer crisp a[...]

73 If the print head is overheated, it may not move to the centre immediately. Wait a few minutes for the print head to cool down. Never attempt to move the cartridge manually by pushing it or pulling on the film cable. 3 . Remove the BJ Cartridge and install a new BJ Cartridge. Follow the same procedure used to replace a Color BJ Cartridge BC-11e [...]

74 3. Open the top cover. 4. With the tip of your finger, lift up the green tab on the corner of the BJ Cartridge then raise the cartridge and green print head unit out of the cartridge holder. Make sure that you remove the whole BJ Cartridge, not just the ink cartridges. 74[...]

75 5. Place the BJ Cartridge with its ink cartridges in a BJ Cartridge Storage Container SB-10. 6. To prevent the print head from drying out, close the lid on the container tightly. If the print head dries out, it will no longer be able to print. Installing the Scanner Cartridge Follow this procedure to install the Color Image Scanner Cartridge IS-[...]

76 3. Press down gently on the high side of the Scanner Cartridge until it snaps in place. 4. Wait about three seconds and press the CARTRIDGE button once. After the Scanner Cartridge is installed, the printer requires at least two seconds to detect the presence of the Scanner Cartridge, then the Scanner Cartridge moves to the home position. 5. Clo[...]

77 3. Open the top cover. 4. With the tip of your finger, lift up the tab on the Scanner Cartridge then raise it out of the cartridge holder. 5. Store the Scanner Cartridge in its protective soft case. 6. Remove the BJ Cartridge from the BJ Cartridge Storage Container SB-10. 77[...]

78 7. Insert the BJ Cartridge into the cartridge holder diagonally so the points of the small triangle marks align (yellow-yellow, black-black). 8. Press down gently on the BJ Cartridge until it clicks into place. 9. Press the CARTRIDGE button once. The printer starts cleaning the print head. After print head cleaning is completed, the cartridge ho[...]

79 Cleaning inside and outside the printer 1. Open the top cover. 2. Clean the platen. The platen, which holds the paper in position during ink transfer, may be soiled after a paper jam or other paper feed problems. When the platen is soiled with ink, the back or edge of the printed sheet may be smudged. Use a soft, dry cloth to wipe the platen cle[...]

80 3. Clean the underside of the top cover. Ink residues may collect in this area. Cleaning the print head You should start print head cleaning when your print quality is poor. There are two methods of print head cleaning: Cleaning: Requires about 30 seconds and can improve print quality. Flushing: Requires about 60 seconds and corrects severe nozz[...]

81 Preparing the printer for travel or storage Follow the procedure below before you transport or store the printer. 1. Press the POWER button to switch off the power. This secures the cartridge holder in the home position. 2. On the right side of the printer, slide the power lock switch to the left position. This locks the printer off so it cannot[...]

82 7 . If you are going to store the printer for a prolonged period (three months or more), remove the battery pack. You do not have to remove the battery pack to transport the printer. Remove the battery pack only if you are going to store the printer for a prolonged period (three months or more). Open the front cover. Push the battery pack releas[...]

83 Chapter 7 Troubleshooting If you experience problems during printing, first cheek your software application settings and make sure you have selected the correct printer driver, page size, and so on. Print a demonstration or one of the test patterns. (p45) If the test prints successfully, the problem is not inside the printer, so first check the [...]

84 Problem See Page Other Printing Problems Strange characters Print job halts before completion Characters on the screen do not match printed characters Printing beyond edge of page IrDA printing stops and paper is ejected Printer prints incorrect number of lines on a page Computer indicates a device time-out Printouts are incomplete (only 50% to [...]

85 CHARGE/ERROR lamp flashes and buzzer beeps once. The printer could not feed the paper or special media correctly. Hold the printer steady with one hand and then pull the sheet from the printer slowly. Reload the sheet straight into the printer with the left edge of the sheet perfectly aligned with the left side of the feed slot. CHARGE/ERROR lam[...]

86 Clearing paper jams 1. Gently pull the paper ou t of the printer with one hand while holding the printer in place with the other. You can pull the paper out from the front or the rear of the printer. 2. If the paper tears off inside the printer, switch off the printer and open the top cover. Remove the remaining paper, taking care not to touch t[...]

87 Operational problems This section describes solutions to various problems you may have with the operation of your printer. Each section contains several solutions. Try them in the order listed. Printer does not switch on When you switch on the printer, the POWER lamp flashes until automatic print head cleaning is completed. The POWER lamp lights[...]

88 POWER lamp comes on, but printer does not print 1. Check the printer cable connection. You must use the Canon Printer Cable BIFC-50 supplied with this printer. Make sure the connections are secure on the printer and on the computer. 2. If you are using an IrDA connection, make sure the IrDA interface ports on the printer and computer are facing [...]

89 Paper does not eject after printing Most software applications instruct the printer to eject the last sheet after printing. However, occasionally you may need to eject a sheet manually. 1. If there is data waiting to print, the POWER lamp flashes. 2. To print the last sheet, press the RESUME button. Print quality problems Some print quality prob[...]

90 Normal print sample To clean the print head 1. If print quality deteriorates as described above, first clean the print head. Press and hold down the RESUME button until you hear two beeps then release it. Cleaning requires about 30 seconds. 2. After cleaning is completed, print the Nozzle Check Pattern to see if the print quality has been restor[...]

91 Printout is not clear 1. Make sure that you are using a recommended media. (P42) 2. Some copier paper has a right side and a wrong side. If the print quality is poor, try turning the paper over and printing on the other side. 3. If the printout is faint, you may be printing in HS mode, which uses only half the ink of the HQ mode. Open the printe[...]

92 Color printing problems This section contains solutions for problems you may encounter when printing in color. Printer prints only in black-and-white If you are printing from a software application that supports color printing but your output is only in black ink, follow these steps. 1. Make sure that you selected the BJC-50 printer driver or a [...]

93 Colors print incorrectly If the colors in your printout do not match the colors on your screen, verify that you have selected the BJC-50 printer driver or a compatible driver. Some colors are impossible to match exactly. The printer will match as closely as possible. Printing is slow If your printer seems extremely slow when printing in color, f[...]

94 Other printing problems This section contains solutions for printer and printer driver problems. Strange characters If strange characters appear in your output, there may be a communication problem between the printer and your computer. If your printout does not match your expectations, follow the procedure below: 1. Shut down the print job. Swi[...]

95 Printing job halts before completion 1. Open the printer driver. 2. Check the port setting. If you are using Windows 95, go on to the next step. -or- If you are using Windows 3.1, go to step 4. 3. At the startup screen of Windows 95, click the Start button. Click Settings then click Printers. Use the right mouse button to click on the BJC-50 ico[...]

96 Characters on the screen do not match printed characters Special symbols and graphics codes may be mapped to different ASCII codes by different computers and printers. Compare the character set in your computer manual with the printer character set shown in Appendix B. Printing beyond edge of page If the printer is printing only part of each lin[...]

97 Computer indicates a device time-out 1. Make sure that the printer is on-line. 2. Make sure that the printer’s printer cable is securely connected to both the printer and the computer. Printouts are incomplete (only 50% to 75% of the page) or printed with large white bands On windows 95, make sure Compatible or Bi-directional is selected for t[...]

97[...]

98 Indonesia United States Datascrip Systems for Business P.T. JI. Angkasa 18 Jakarta 10610 Indonesia TEL: 62-21 -4247121 FAX: 62-21-4250353 Web page: http:llwww.canon.com.sg Canon Computer Systems, Inc. 2995 Redhill Ave. Costa Mesa, CA 92626 U.S.A. TEL: 1-800-423-2366 Web page: http:llwww.ccsi.canon.com Korea Canada Lotte Canon Co., Ltd. Headquart[...]

Web page: http://www.canon.com.sg/cms Thailand Canon Marketing (Thailand) Co. Ltd. 2nd Floor Indosuez House 152 Wireless Road Bangkok 10330 Thailand TEL: 66-2-6514000 FAX: 66-2-6514095 Web page: http://www.canon.com.sg 98[...]

99 Appendix A Paper Specifications Paper size Letter 8.5 x 11 in. Legal 8.5 x l4in. A4 210 x 297 mm A5 148 x 210 mm B5 182 x 256 mm US Commercial 10 envelope 9.5 x 4.1 in. European DL size envelope 220 x 110 mm Paper type Media Name Media Type* Plain paper Plain Paper Bubble Jet Paper LC-301 Pla in P ape r Glossy Photo Paper GP-201 Glossy Paper Hig[...]

100 Printing area Paper and special media The shaded portion in the following figure shows the recommended printing area for paper and special media. The printer’s mechanical printing area is inside the 3 mm top/bottom margins. However, we recommend setting the margins greater than 22 mm because the print quality degrades below this. Before you p[...]

101 Envelopes The shaded portion in the figures below shows the recommended printing areas for a US Commercial No. 10 envelope ( 9.5 x 4.1 in) and European DL size envelope (220 x 110 mm). The printer’s maximum mechanical printing area is inside the top and bottom margins. However, we recommend setting the margins wider than 22 mm because print q[...]

102 Appendix B Code Pages and Character Sets This section presents information on the character code pages and character sets supported by your printer. The character sets accessed by your printer at any time are determined by the printer control mode being used: BJ mode or LQ mode. Code pages Your printer supports ten code pages. By selecting a co[...]

103 The code page tables are shown on the following pages.[...]

103[...]

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108 Character sets BJ mode Each of the ten code pages, 437, 850, 852, 855, 857, 860, 863, 864, 865 and 869 can be changed to three character sets: Set 1, Set 2 and All Characters Chart. The code page tables shown on the previous pages are All Characters Charts. Each of the 10 code pages corresponds to an All Characters Chart. For the All Characters[...]

109 The tables on the following pages show the differences between Character Set 1 and Set 2 from the All Characters Chart. The example below is from Code Page 437 U.S.A. English. 109[...]

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111 LQ mode In LQ mode, your printer can select one of eight International Character Sets, one of ten code pages, and one of two character tables: the EPSON Italics and the EPSON Graphics character tables. International character sets By selecting an International Character Set, you can print characters and symbols of eight different countries or l[...]

112 The international character sets 8 to 13, and 64 can be selected only by using the escape code ESC R. EPSON character tables Two character tables—the Italics character table and the Graphics character table—are available in LQ mode. The Italics character table has control codes in two places: between ASCII 0 and ASCII 31 and also between AS[...]

113 The tables below show the Italics character table and the Graphics character table.[...]

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114 Appendix C Printer Command Summaries Printer control codes are listed under each of the two printer control modes: BJ mode and LQ mode. Printer control codes tell the printer how to print a job. You can send commands in several ways: You can use your software application to automatically embed certain commands (such as bold, underline, or inden[...]

115 BJ mode example This part shows that the decimal form the command to specify condensed text is 15 and the character form of the same command is SI. To access condensed (17 cpi) text in Lotus 1-2-3 when you are in BJ mode, follow this procedure. Each number in the decimal form of the command must be three characters long, so you need to use a le[...]

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125 Appendix D Options and Supplies Whenever you need any of these replaceable items, contact a local Canon Authorised Dealer or your Canon representative. Consumables Black BJ Cartridge BC-10 Contains both a print head unit and replaceable black ink cartridge. Ink Cartridge BCI-10 Black Used in the Black BI Cartridge BC-10. Color BJ Cartridge BC-1[...]

126 Paper and special media Name Media Type Sizes Bubble Jet Paper LC-301 Plai n P ape r A4, LTR Glossy Photo Paper GP-201 Glossy Paper A4, LTR High Resolution Paper HR-101 Coated Paper A4, LTR Transparency CF- 102 Transparency A4, LTR High Gloss Film HG-101 High Gloss Film A4, LTR Back Print Film BF-102 Back Print Film A4, LTR Fabric Sheet FS-101 [...]

127 Appendix E Specifications Printer Specifications Printing Method Bubble jet ink on-demand Paper Handling Automatic feed Print Speed BC-10 Black print speed*: HQ mode 346 cps HS mode 434 cps BC-11e Color print speed: Fine mode 0.26 ppm HQ mode 1.8 ppm HS mode 2.1 ppm Printing Direction Uni-directional (or bi-directional, depends on data format) [...]

128 Line Feed Pitch (inch) BJ mode: 1/6, 1/8, n160, n/72, n/180, n/2 16, and n1360 LQ mode: 1/6, 1/8, n/180, and n/360 (n: programmable) Printing Characters Typeface: Roman, Gothic, Courier, Prestige, and Draft Pitch: BJ mode — 10, 12, 17 cpi, and PS LQ mode — 10, 12, 15, 17, 20 cpi, and PS Cell composition: 36 (h) x 48 (v) dot matrix in HQ mod[...]

129 Graphic Image Print Data format: Vertical 8, 24, and/or 48-dot format Resolution: Horizontal 60 dpi Horizontal 120 dpi Horizontal 180 dpi Horizontal 240 dpi Horizontal 360 dpi Horizontal 720 dpi Buffer BJ mode: Input buffer: 34 kB (or 2 kB) Download buffer: 0 kB (or 32 kB) LQ mode: Input buffer: 25 kB (or 2kB) Download buffer: 0 kB (or 23 kB) T[...]

130 Acoustic Noise Level 45 dB or less in HQ mode (Approx. 43 dB in Fine mode) (Per ISO 9296) Operating Environment Temperature: 5 ºC to 35 ºC (41 ºF to 95 ºF) Humidity: 10% to 90% RH (no condensation) Storage Environment Temperature: 0 ºC to 35 ºC (32 ºF to 95 ºF) Humidity: 5% to 95% RH (no condensation) Power Source Universal AC Adapter A[...]

131 Appendix F Interface Specifications Parallel interface To connect this printer with a computer via the parallel interface connector provided on the printer, you must use the Canon Printer Cable BIFC-50 provided with printer (or its equivalent). Interface type: Parallel Centronics with 1mm-pitched connector. Interface cable Type: Material: Lengt[...]