Canon QT5-2227-V02 manual

User ’ s Guide T able of Content s Introduction 2 Before Using Y our Machine 10 Copying 23 Sending Faxes 24 Receiving Faxes 33 Printing from Y our C omputer 42 Settings and Activity Reports 44 Routine Maintenance 50 T roubleshooting 60 Specifications 7 9 Appendix 81 QT5-2227-V02 XXXXXXXX © CANON INC.2009 PRINTED IN THAILAND Getting Help from Can[...]

1 Model Name K10334 (JX210P) About Consumables Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped. International ENERGY ST AR ® Program Depending on your application program, oper ations ma y differ . For details, refer to the instruction manual of your application. The steps described in this manual a[...]

2 Introduction Introduction Useful Information z Replacing a FINE Cartrid ge When the ink in the FINE Cartridge starts to run out, the machine will switch to memory reception of faxes. z One-touch and Coded Dial Numbers Y ou can registe r One-touch and Coded Dial numbers in your fax machine to make sending faxes easier and faster . z Different W ay[...]

3 Introduction Reading the Do cument ation This guide provides detailed information on how to set up, o perate, maintain, and troubleshoot your fax. Please read the list below to become familiar with the symbols, terms, and abbreviations u sed in this guide. Wa r n i n g Indicate s a warning conce rning oper ations tha t may lead to d eath or injur[...]

4 Introduction Safety Precautions Please read the safety warnings and cautions prov ided in this manual to ensure that you use the machine safely . Do not attempt to use the mach ine in any way not described in this manual. Wa r n i n g z This produc t emits low level magne tic flux. I f you use a cardi ac pacemaker and feel abnormalit ies, please [...]

5 Introduction Caution Y ou may cause inju ry or damage the machine if you ignore an y of these sa fety precauti ons. Legal Limit ations It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhau stive. When in d oub t, check with a legal representative in your jurisdiction. Ch[...]

6 Introduction How to Use the Document ation Provided Prep aring the Machine Be sure to read your setup sheet first for setti ng up your machine a nd getting it ready for use. Unpack the machine Please confirm the included item s against the il lustration printed on the lid of the packing box. 1 Connect the telephone line and the power cord. Be sur[...]

7 Introduction 3 Prepare the FINE Cartridge. 4 Install the FINE Cartridge. Select the receive mode according to your needs. See “D ifferent ways to receive a document” on page 33. z Receiving both documents and telephone calls automatically: <Fax/T el Mode>/<DRPD> z Receiving documents manually: <MANUAL MODE> z Receiving docum[...]

8 Introduction  Selecting the Language for the LCD If an unintended language is displayed on the LC D , change it into your desired langu age following the procedure below . 1 Press [Menu]. 2 Press [ } ] once, then press [S t art/Copy]. 3 Press [ } ] five times, then press [S tart/Copy]. 4 Press [ } ] twice, then press [S t art/Copy]. The curren[...]

9 Introduction Inst alling the Printer Driver Notes on the Installation Process z Quit all running applications before installation. z Log into a user account with the administrator pr ivilege. z Do not switch users during the installation process. z If the Found New Hardware or Found New Hardware Wizard screen appears automatically , remove the US[...]

10 Before Using Your Machine Before Using Y our Machine Main Component s an d Their Functions (1) Document Cover (2) Paper Support (3) Rear T ray (4) ADF (5) Document Guide (6) Paper Guide (7) Handset (8) Operation Panel (9) Cover (10) Holder (1 1) External Device Jack (12) T elephone Line Jack (13) USB Port (14) Handset Jack (15) Power Co rd Conne[...]

11 Before Using Your Machine  Operation Panel (1) [Maintenance] (see page 50) (2) [ON] (see page 12) (3) [Receive Mode/Resolution] (see page 23, p age 25, page 34) (4) [Menu] (see page 14) (5) Ink Lamp (see page 50) (6) [Caller History] (see page 28) (7) LCD (Liquid Crystal Display) (8) [Coded] (see page 19) (9) [Redial] (see page 29) (10) One- [...]

12 Before Using Your Machine T urn ing the Machine ON an d OFF T urn on the machine before using.  T urning on the Machine Before turning on the machine, confirm that the FIN E Cartridge is set into place. 1 T o turn on the machine, p ress [ON]. [ON] flashes green for a while, and the n turns on.  T urning off the Machine 1 T o turn off the m[...]

13 Before Using Your Machine Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number , see the table below to determine which numeric button to press for the letter you want. z Entering Numbers, Lett ers, and Symbols 1 Press [ ] to switch between th e letter and number mode. 2 Use th[...]

14 Before Using Your Machine z T o delete a character: (1) Use [ [ ] or [ ] ] to move the cursor under the incorrect letter . Then press [S pace]. z T o delete an entire entry: (1) Press [Clear]. 3 Continue entering other l etters or numbers using the numeric buttons. 4 When you have finished entering characters , press [St art/Copy] to register th[...]

15 Before Using Your Machine Registering Sender Information Y ou can registe r sender information (Transmit T erminal Identification (T TI)) in your machine so that your name, your fax/telephone number , and the date and time of transmissi on are printed in small type at the top of each page to be received. Thus , whenever you send a fax from this [...]

16 Before Using Your Machine  Registering Y our Fax/T elephone Number and Name This information appears at the top of each document you send. 1 Press [Menu]. 2 Use [ { ] or [ } ] to scroll through the menus and select <DA T A REGSTRA TION>, then press [S tart/Copy] twice. The LCD displays <DA TE & TIME>. 3 Use [ { ] or [ } ] to s[...]

17 Before Using Your Machine  Setting Daylight Saving T ime (Summer T ime) Some countries/regions adopt the daylight saving time (summer time) system that shifts the clock time forward or back at certain periods of the year. Y ou can set you r machine to automatically change the time by register ing the day and time that daylight saving time (su[...]

18 Before Using Your Machine Registering One-touch S peed Dialing Numbers and Names One-touch speed dialing allows you to dial a number by pressing a single button. Before you can use one-touch speed dialing, you must register the receiving n umber with your fax. Y ou can also re gister the name of the party; the name appears on the printout of th [...]

19 Before Using Your Machine Registering Coded Speed Dialing Numbers and Names Use coded speed dialing to dial a fax number at the press of three buttons. A fax/telephone number can be registered under each two-digit speed diali ng code and you can register up to 60 lo cations. Y ou can also register the name of the party the name appears on the pr[...]

20 Before Using Your Machine Document Requirement s  T ypes of Document Y ou Can Scan  Problem Document s z T o prevent document jams in the ADF , do not attempt to load the following types of documents into the fax: z Remove all staples, paper clip s, etc. before loading the document into the ADF . z Make sure any glue, ink, or correction fl[...]

21 Before Using Your Machine Paper Requirement s Y our fax supports A4-, letter-, and legal-size paper in portrait orientation. Y ou can use regular copier paper , cotton bond paper , or typical letterhead. Y our fax does not require special ink jet paper . Always use paper without curls, folds, staples , or damaged edges. Look at the label on the [...]

22 Before Using Your Machine Loading Document s and Paper 1 Open the Document Cover (1) and exten d the Paper Support (2) to support the paper . 2 Squeeze, then slide th e Paper Guide to the left . 3 Insert the stack face up in to the Rear Tray (1), and align the right edge of the stack with the right side of the Rear T ray . Th en slide the Paper [...]

23 Copying Copying Making Copies One of the convenient features of the fax is its ability to make high quality copies. Y ou can make up to 99 copies of one document at a time. If you make copies of multiple documents at a time, t he number of pages the fax can scan into memory is as follows: 1 Load the document face up into the ADF . See “Loading[...]

24 Sending Faxes Sending Faxes Sending Document s Before you send a document, see “Document R equirements” on p age 20, and “Loading Documents and Paper” on page 22.  Direct Sending 1 Load the document face up into the ADF . See “Loading Documents and Paper” on page 22. Y ou can set the scanning resolu tion and contrast (see page 25)[...]

25 Sending Faxes 3 If a person answers, converse normally , then ask them to press the start button on their fax. Press [S tart/Copy] and hang up. If you hear a high pitch tone, press [St art/Copy] and hang up.  Canceling Sending 1 Press [S top/ Reset].  Adjusting the Quality of Y our Document s z Setting the Scanning Resoluti on Resolution i[...]

26 Sending Faxes 3 Use [ { ] or [ } ] to select <SCAN CONTRAST>, then press [S tart/Copy]. The LCD displays <ST ANDARD>. 4 Use [ { ] or [ } ] to adjust the scanning contrast, then press [S tart/Copy]. Y ou can select <ST ANDARD>, <DARKER> or <LIGHTER>. 5 Press [S top/ Reset]. Setting ends and the fax returns to standby[...]

27 Sending Faxes  Sending a Document Using Direct ory Dialing This feature is convenient when yo u know the ot her party’s name but cannot recall the one-touch speed dialing button or the code for coded speed dialing where t he number is registered. This procedure can also be used to look up the other party’s name and retrieve the number for[...]

28 Sending Faxes S pecial Dialing  Sending a Documen t Using Caller History If the <CALLER ID> setting is set to <ON>, the ca ller ’s name and phone/fax number appear on the LCD when you receive a call (see page 48). The fax keeps up to 20 latest caller IDs in memory . 1 Press [Caller History ], then wait for 2 seconds or press any[...]

29 Sending Faxes Redialing When the Line is Busy There are two methods of redialing: manual rediali ng and automa tic redialing. This section explains these two methods.  Manual Redialing Press [Redial] to dial the last number you dialed wi th the numeric buttons*. (This starts redialing regardless of whether automatic redia ling is enabled.) *T[...]

30 Sending Faxes 4 Use [ { ] or [ } ] to select <AUTO REDIAL>, then press [S tart/Copy]. The LCD displays <ON>. z T o disable automatic redialing, use [ { ] or [ } ] to select <OFF>, then press [S tart/Copy]. Press [S top/Reset] to return to standby mode. z T o enable automatic redialing, use [ { ] or [ } ] to select <ON> an[...]

31 Sending Faxes 8 Press [S t art/Copy]. z Press [S tart/Copy] when using directory d ialing. z The fax scans the document into memory . 9 The fax will automatically dial at the programmed time .  Sending Other Document s While the Fax is Set for Delayed Sending Y ou can send, receive, a nd copy other document s even when the fax is set for send[...]

32 Sending Faxes Sequential Broadcasting  Sending a Document to More Tha n One Location Sequential broadcasting sends o ne document to more than one location. Y ou can send to a total of 70 locations as follows: Y ou can enter the one-touch speed dialing and c oded speed dialing locations in any order . Y ou simply press the one-touch speed dial[...]

33 Receiving Faxes Receiving Faxes Different ways to receive a document Y our fax provides you with several modes for receiving documents. T o determine which mode best suits your requirements, see the t able below . <Fax/T el Mode>/<DRPD> Automatically switches between fax and voice calls. Receives documents automatically and rings for[...]

34 Receiving Faxes Setting the Receive Mode Once you have decided which mode is suitable fo r your needs, set the mode by pressing [Receive Mode/Resolution]. 1 Press [Receive Mode/Resolution]. Every time you press [Receive Mode/Re solution], the mode changes cyclically .  Receiving Faxes: <F AX ONL Y MODE>  Receiving Both Docume nts and[...]

35 Receiving Faxes 8 Use [ { ] or [ } ] to select <RECEIVE> or <DISCO NNECT>, then press [St art/Copy]. This setting tells the fax what to do if the H andset is not picked up wi thin the specified ring time set in step 6. 9 Press [S top/ Reset]. Setting ends and the fax returns to standby mode.  Receiving Document s Manually: <MAN[...]

36 Receiving Faxes  Receiving with a DRPD (Distinctiv e Ring Pattern Detection) service: <DRPD> DRPD service assigns two or more telephone number s with distinctive ring patterns to a single telephone line, allowing you to have both a fa x number(s) and a telephone number(s) using only one telephone line. Y our fax will automaticall y moni[...]

37 Receiving Faxes 4 Use [ { ] or [ } ] to select <INK SA VER>, then press [St art/Copy]. 5 Use [ { ] or [ } ] to select <ON> or <OFF>, then press [S tart/Copy]. 6 Press [S top/ Reset]. Setting ends and the fax returns to standby mode.  Receiving to Memory T emporarily Y ou can enable/disable memory receiving featur e temporari[...]

38 Receiving Faxes  Changing Receiving V olume of Handset 1 Press [Menu]. 2 Use [ { ] or [ } ] to select <DA T A REGSTRA TIO N>, then press [S tart/Copy]. 3 Use [ { ] or [ } ] to select <USER SETTINGS> , then press [S tart/Copy ]. 4 Use [ { ] or [ } ] to select <VOLUME CONTROL>, then press [S tart/Copy]. 5 Use [ { ] or [ } ] to[...]

39 Receiving Faxes Setting Caller ID If the <CALLER ID> setting is set to <ON>, the caller ’s name and phone/fax number appear on the LCD when you receive a call. 1 Press [Menu]. 2 Use [ { ] or [ } ] to select <DA T A REGSTRA TIO N>, then press [S tart/Copy]. 3 Use [ { ] or [ } ] to select <CALLER ID>, then pr e ss [S tart[...]

40 Receiving Faxes 4 Use [ { ] or [ } ] to select the transaction number (<TX/RX NO. > ) of the document you want to print, then press [S tart/Cop y]. The LCD toggles between <1ST P AGE ONL Y?> and <YES=( ) NO=(#)>. If you are unsure of the transaction number (<TX/RX NO.>), print the MEMORY LIST (see page 39). 5 Press [ ] to[...]

41 Receiving Faxes  Deleting All Printed Docume nts f rom Memory 1 Press [Menu]. 2 Use [ { ] or [ } ] to select <MEMORY REFERENC E>, then press [S t art/Copy]. 3 Use [ { ] or [ } ] to select <DEL. PRINTED RX>, then press [S tart/Copy]. The LCD displays <YES=( ) NO=(#)>. 4 Press [ ] to delete all printed documents. If you want t[...]

42 Printing from Your Computer Printing from Y our Computer Printing from Y our Computer This section describes procedure for basic printing. 1 Create a document or open a fi le to print using an approp riate application software. 2 Select Print on the application software’s File menu. 3 Make sure that your machine’s name is selected in Select [...]

43 Printing from Your Computer Reading the On-screen Manual For detailed instructions on installing the On-screen Manual , refer to your setup sheet. Y ou can view the On-screen Manual in the following way: T o view the On-screen Manual , double-click the XXX On-screen Ma nual shortcut icon on the desktop, or click Start > All Programs (or Progr[...]

44 Settings and Activity Reports Settings and Activity Report s Selecting a Menu The <USER SETTINGS>, <REPOR T SETTINGS>, <TX SETTINGS>, <RX SETTINGS>, <PRINTER SETTINGS>, <SYSTEM SETTINGS>, and <CALLER ID> menus allow you to customize the way your fax works. Each menu contains settings that control d iffer[...]

45 Settings and Activity Reports  USER SETTINGS  REPORT SETTINGS Name Description Se ttings DA TE & TIME Set the date and time (24-hour clock) using the numer ic buttons. – UNIT TELEPHONE # Enter your fax number using the numeric buttons. – UNIT NAME This is the name that appears at the top of each fax page you send (see page 15). –[...]

46 Settings and Activity Reports  TX SETTINGS  RX SETTINGS ACTIVITY REPORT Enable/disable automatic printing of the ACTIVITY REPORT . – AUTO PRINT When you set ON, your fax is set to print the ACTIVITY REPORT for every 20 transactions (sending and receiving). ON/OFF TX/RX SEP ARA TE Divide the activity management report into sent and rece i[...]

47 Settings and Activity Reports  PRINTER SETTINGS  SYSTEM SETTINGS Name Description Se ttings RX REDUCTION Enable/disable reduction for received documents. ON/OFF REDUCE DIMENSION Select reduction in height only or both width and height. VER TICAL ONL Y/ HORIZ & VERTICAL P APER SIZE Select the size of the loaded fax paper . L TR/LGL/A4 I[...]

48 Settings and Activity Reports  CALLER ID Activity Report s Y our fax keeps track of most of its sending and receiving operations. T hese ope rations can be printed out in the form of activity reports t hat can help you check the dates and times of fax transmissions and whether or no t each transaction was successful.  How to Print a Report[...]

49 Settings and Activity Reports  ACTIVITY REPORT Summarizes the information for the sending and re ceiving activitie s of your fax after 20 transactions. For automatic printing, see <ACT IVITY REPORT> on p age 46. T ransactions in the ACTIVITY R EPORT are listed chronologically .  ONE-TOUCH SPEED DIAL TELEPHONE NO. LIST Lists the numbe[...]

50 Routine Maintenance Routine Maintenance Maintenance Menus The table below shows the available main tenance menus when you press [Maintenance]. Replacing a FINE Cartridge If there is no improvement with the quality of prin ting following such maintenance as FINE Cartridge Cleaning, the FINE Cartridge is probably empty . R eplace the empty F INE C[...]

51 Routine Main tenance z Setting Automa tic Printing When the ink is low , you can set the receiving fax either automa tic printing or storing in memory . 1 Press [Menu]. 2 Use [ { ] or [ } ] to select <DA T A REGSTRA TION> , then press [S t art/Copy]. The LCD displays <USER SETTINGS>. 3 Use [ { ] or [ } ] to select <RX SETTINGS>[...]

52 Routine Maintenance However , the error detection function is disabled a f ter the error indication is canceled, therefore, Low Ink Warning message does not appear later on. When you install a new FINE Cartridge, the Low Ink Warning is enabled automatically .  Replacing a FINE Cartrid ge 1 Make sure the fax is turned on. 2 Open the Cover unti[...]

53 Routine Main tenance 5 Insert the new FINE Cartridge. (1) Insert the new FINE Cartridge slightly slanted. (2) Push up the FINE Cartridge until it clicks into place. 6 Close the Cover . T esting and Cleaning the FINE Cartridge The print head in the FINE Cartridge contains nozzl es through which ink is propelled onto the paper . T o maintain the b[...]

54 Routine Maintenance 3 Use [ { ] or [ } ] to select <NOZZL E CHECK> , then press [S tart/Copy]. The fax prints the nozzle check pattern. 4 If the pattern is broken or missing (1), clean the FINE Cartridge print head (see page 54).  FINE Cartridge Cleaning If the pattern is broken or missing, clean the FINE Cartridge print hea d. 1 Press [...]

55 Routine Main tenance 2 Use [ { ] or [ } ] to select <DEEP CLEANING> , then press [S tart/Copy]. Aligning the FINE Cartridge If ruled lines are printed misaligned or print result s are otherwise unsatisfactory , adjust the print head position.  Print Head Alignment 1 Make sure tha t the machine is turned on, open the Document C over , an[...]

56 Routine Maintenance (2) Repeat the procedure to input inputting the pattern number for columns B and C . (A) Less noticeable white streaks (B) More noticeable white streaks (3) When you have finished inputting all pattern numbers, the fax returns to standby mode. Cleaning Y our Machine Y our fax requires little pe riodic maintenance. This sectio[...]

57 Routine Main tenance 1 Open the Cover . 2 Use a clean, soft, dry , lint-free cloth to remove any ink or paper debris from the i nterior of the fax, especially around the four pinch rollers (A). Dirt and dust particles that collect on the underside of the Cover affect the quality of the documents you copy or send. Be careful not to touch the FINE[...]

58 Routine Maintenance  Cleaning the Roller Clean the paper feed roller if paper is not fed pr operly . Cleaning the paper feed roller will wear the roller , so perform this only when necessary . 1 Ensure that the machine is turn ed on and there is no paper loaded i n the Rear T ray . 2 Press [Maintenance]. 3 Use [ { ] or [ } ] to select <ROL[...]

59 Routine Main tenance  Cleaning the Protrusions In side the Machine If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or something similar . Caution Always unplu g the machine f rom the powe r outlet be fore cleani ng the machi ne. If you a ccidentally switch the ma chine on while cl eaning it, you could [...]

60 Troubleshooting T roubleshooting Paper Jams  Jams in the ADF When a document jams or misfeeds in the ADF , either both <OPEN COVER> and <SEE FIG . 1> or only <CHK PRINTER 5100>/<SEE MA NUAL> are displayed on the LCD. z When <OPEN COVER> and <SEE FIG . 1> are displayed alternatively 1 Press [S top/ Reset]. 2[...]

61 Troubleshooting 2 Open the Cover . 3 Gently remove the jammed paper inside the fax. 4 Press [S top/ Reset]. The fax returns to standby mode. If the Power Disconnect s Unexpectedly The date and time setting on your device will be kept . All documents stored in memory will be deleted. If the power disconnects, the following will apply: z Y ou will[...]

62 Troubleshooting  Repeated Paper Jams Occur Faxing Problems z Sending Problems  Y ou Cann ot Send a Document  Document s Sent From the Fax are S potted or Dirty Different types of paper may be loaded in the Rear Tray . z Load only one type of paper . z Make sure you load paper that meets the paper requirement s for the fax (see page 21).[...]

63 Troubleshooting  Cannot Send Using Error Correction Mode (ECM)  Errors Occur Frequently While Sending z Receiving Problems  Cannot Receive a Document Automatically  The Fax Does Not Switch Automatically Betwee n T elephone and Fax Reception The document may not have been loaded correctly into the ADF . Remove the document, stack it i[...]

64 Troubleshooting  Cannot Receive a Document Manually  Print Quality is Poor  Fax Does No t Print  Fax Images Print Blotched or Uneven  Cannot Receive Using Error Correct ion Mode (ECM) Cause Action Y ou may have disconnected the call by pressing [S tart/Copy] or dialing the remote receiving ID after hanging up. Always press [St art[...]

65 Troubleshooting  Errors Occur Frequently While Receiving Copying Problems  The Fax Does Not Make a Copy  <MEMOR Y FULL> Appears on the LCD When Making Multiple Copies Cause Action The telephone lines may be in poor condition, or you may have a bad connection. Lower the reception speed (see <RX ST ART SPEED> on page 47). The [...]

66 Troubleshooting T elephone Problems  Y ou Cannot Dial  The Handset, T elephone, or Extension Phone Disc onnect s While Y ou are T alking  There is Interferenc e on the Line Print Quality Problems  The Print Qualit y is Not What Y ou Expect; Print is Not Clear , is Splashed, has Miss ing Dots or White Streaks  The Printout Cont ain[...]

67 Troubleshooting PC Printing Problems z If an Error Occurs When an error occurs in printing such as the ma chine is out of paper or paper is jammed, a troubleshooting message is displa yed automatically . T ake the appropriate action described in the message. The message may vary depending on the version of your operating system. z Cannot Inst al[...]

68 Troubleshooting z Cannot Connect to Compute r Properly  Printing or Scanning S peed Is Slow / Hi-Speed USB Connec tion Does Not Work / “This device can perform faster” Message Is Displayed z Print Results Not Satisfacto ry If the print result is not satisfactory due to misaligned lines, confirm th e paper and print quality settings first.[...]

69 Troubleshooting  Lines Are Misaligned  Paper Is Smudged / Printed Surface Is Scratched Cause Action The paper and print quality settings are not set properly . Confirm the paper and print quality settings. See “Print Results Not Satisfactory” on page 68. Print Head is misaligned. If you did not align the Print Head after installation, [...]

70 Troubleshooting  Back of the Paper Is Smudged z Machine Does Not St art or Stop s During Print Jobs  Printing Does Not S tart Cause Action The paper and print quality settings are not set properly . Confirm the paper and print quality settings. See “Print Results Not Satisfactory” on page 68. Inside of the machine is dirty . Perform th[...]

71 Troubleshooting  Printing S top s Before It Is Comple ted  Printing Speed Not as Fast as Expected  Printer St atus Monit or Is Not Displayed  The Inkjet Printer/Scanner/Fax Extende d Survey Program Screen Is Displayed If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the confirmation screen asking to send the ma[...]

72 Troubleshooting Read the instructions on the screen and follow the procedure below. z If you agree to participate in the survey program: Click Agree , then follow the on-screen instructions. The machine usage information will be sent to Canon via the Internet. z If you do not agree to participate in the survey program: Click Do not agree . The c[...]

73 Troubleshooting In Case of a Power Failure The user data settings and registered data for one-touch speed dialing and coded speed dialing are saved during a power failure. However , documents stored in the fax memory will be deleted and redial data in the extension phone memory may be lost. If a power failure occurs or the power is tur ned off, [...]

74 Troubleshooting  BUSY/NO SIGNAL  CHECK DOCUMENT  CHECK P APER SIZE  CHK PRINTER 5100 / SEE MANUAL  CHK PRINTER 5B00 / REQUIRE SERVICE Cause Action The telephone number you dialed is busy . Try sending the document at a later time. The fax number dialed was incorrect. Check the fax number and dial again. The other party’s fax mac[...]

75 Troubleshooting  CHK PRINTER B200 / REQUIR E SERVICE  CHK PRINTER nnnn / SEE MANUAL  CLEAR P APER JAM  DOC. TOO LONG  ECM RX  ECM TX  INK ABS NEAR FUL  INK VOL UNKNOWN Cause Action An error requiring servicing might have occurred. If using the machine as phone, contact the service center, then turn of f the machine immedi[...]

76 Troubleshooting  MEMOR Y FULL  NO INK  NO TEL #  REC’D IN MEMOR Y  RECOMEND NEW CR T  REMOVE DOCUMENT  SET DOCUMENT IN CORRECT POSITION  TX/RX CANCELLED Cause Action The fax’s memory is full because it has received too many documents, or a very long or detailed document. Print and delete any documents stored in memory[...]

77 Troubleshooting  TX/RX NO. nnnn S t atus Monitor Messages The following messages are displayed on the status monitor when the machine is performing a function or encounters an error.  Service Error 5 100 Is Displayed  Service Error B200 Is Displa yed  Service Error nnnn Is Displa yed  Writing Error / Output Error / Communica tion [...]

78 Troubleshooting  Other Error Mes sages The machine is not connected properly . Make sure that the US B cable is securely plugged into the machine and the computer . z If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing start s normally , there is a[...]

79 Specifications S pecifications S pecifications are subjec t to change without notice. *1 Based on the Canon FAX S tandard Chart No.1, St andard mode. *2 A computer that complies with Hi-Speed US B st andard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1. General Specifications S[...]

80 Specifications z Operation can only be guaranteed on a PC with Windows Vista, XP or 2000 pre-installed. z Some functions may not be available with Windows Media Center . z T o upgrade from Windows XP to Windows Vista, first uninst all software bundled with the Canon printer . S pecifications are subjec t to change without notice. Minimum System [...]

81 Appendix Appendix Users in the U.S.A.  Pre-Inst allation Requirement s Order Information When ordering service from the telephone compan y for this equipment, the following may be required. Universal Service Order Code (USOC): RJ1 1C The Facility Interface Code (FIC): 02LS2 Service Order Code (SOC): 9.0F  Connection of the Equipment This e[...]

82 Appendix is not possible, the telephone company will notif y the customer as soon as possible. Also, the customer will be advised of his/her right to file a compliant with the F CC if he/she believes it is necessary . Wa r n i n g The T elephone Consumer Pr otection Act of 1991 makes it unlawful for any person to u se a computer o r other electr[...]

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User ’ s Guide T able of Content s Introduction 2 Before Using Y our Machine 10 Copying 23 Sending Faxes 24 Receiving Faxes 33 Printing from Y our C omputer 42 Settings and Activity Reports 44 Routine Maintenance 50 T roubleshooting 60 Specifications 7 9 Appendix 81 QT5-2227-V02 XXXXXXXX © CANON INC.2009 PRINTED IN THAILAND Getting Help from Can[...]