Cisco Systems 301 manual

Cis c o Small Busine s s S P A 300 Serie s IP P hones Models 301 and 303 USER GUIDE[...]

© 2010 Cisco Syst ems, Inc. All rights reser ved. OL -22243-01 June 2010 CCDE, CCENT, CCSI, Cisco Eos, Cisco Explorer, Cisco HealthPresence, Cisco IronPort, the Cisco l ogo, Cisco Nurse Connect, Cisco Pulse, Cisco SensorBase, Cisco StackPower, Cisco StadiumVision, Cisco Tel ePresence, Cisco TrustSec, Cisco Unified Co mputing System, Cisco WebEx, D[...]

Cisco Small Business IP Phone SP A 30 X Us er Guide (SIP) 1 Con t en ts Chapter 1: Getting Started 6 About This Document 6 Overview of the Cisco Small Business 300 Series IP Phones 8 Caring for Your Phone 8 Getting to Know the Cisco SPA 301 9 Getting to Know the Cisco SPA 303 11 Softkey Buttons 13 Screen Icons 15 Using Keypad Shortcuts 16 Chapter 2[...]

Cisco Small Business IP Phone SP A 30 X Us er Guide (SIP) 2 Con t en ts Get Your Phone’s IP Address 33 Install the Firmware 33 Chapter 3: Using Basi c Phone Functions 35 Using Phone Hardware and Ac cessories (Cisco SPA 303) 36 Using the Speakerphone 36 Using the Headset with Your IP Phone 36 Switching Between the Handset/Headset/Speakerphone Duri[...]

Cisco Small Business IP Phone SP A 30 X Us er Guide (SIP) 3 Con t en ts Delaying Call Forwarding When You Don’t Answer the Phone (Cisco SPA 303) 46 Stopping Call Forwarding 46 Setting Do Not Disturb 47 Activating Do Not Disturb 47 Deactivating Do Not Disturb 48 Turning Call Wait ing On and Off 48 Picking Up a Call from Another Extensio n (Cisco S[...]

Cisco Small Business IP Phone SP A 30 X Us er Guide (SIP) 4 Con t en ts Using Speed Dials 62 Using the Paging Feature 62 Paging Another Phone 62 Paging a Group of Phones 63 Configuring Auto Answer (Cisco SPA 303) 63 Monitoring/Accessing Anothe r Phone from Your Phone (Cisco SPA 303) 63 Customizing Your LCD Screen (Cisco SPA 303) 64 Changing the LCD[...]

Cisco Small Business IP Phone SP A 30 X Us er Guide (SIP) 5 Con t en ts Creating Speed Dials 78 Accepting Text Messages (Cisco SPA 303) 78 Adjusting Audio Volume 79 Changing the LCD Contrast (Cisco SPA 303) 80 Configuring the Pho ne Screen Saver (Cis co SPA 303) 80 Appendix A: Where to Go From Here 82[...]

1 Cisco Small Business IP Phone SP A 30 X Us er Guide (SIP) 6 Get ting St ar te d This chapter pr ovides an ov er view of th is document and basic information about your Cisco Small Busines s IP phone. It contains the following sections: • Ab out This Do cument, page 6 • O ver view of the Cisc o Small Busine ss 3 00 Ser ies IP Ph on es, pa ge 8[...]

Get ting Star ted About This D ocument Cisco Small Business IP Phone SP A 30X User Guide (S IP) 7 1 Organization This table describ es the contents of each chapt er in this do cument . Title De s cription Chapter 1 Getting Star ted A des cription of this book and an over view of the Cisc o Small Busines s IP Phones. Chapter 2 Installing Y our Phone[...]

Get ting Star ted Over view of the Cisc o Small Busine ss 300 Series IP Phone s Cisco Small Business IP Phone SP A 30X User Guide (S IP) 8 1 O ver view of the Cis c o Small Busine s s 300 S erie s IP Phone s The Cisco Small Busines s 300 Series IP Phones ar e full-f eatured V oIP ( V oice over Int ernet Prot o col) phones that provide voice communi[...]

Get ting Star ted Getting to Know t he Cis co SP A 301 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 9 1 Get ting to Know the Cis c o SP A 301 #P h o n e F e a t u r e D e s c r i p t i o n 1 Handset Pick up to place or answer a call.[...]

Get ting Star ted Getting to Know t he Cis co SP A 301 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 10 1 2M e s s a g e W aiting/Status Indicator The LED color and action indicates the phone or mes sage status : • Red (solid)— Y ou have a new voice mail mes sage. • Red (fast blinking)— Y ou hav e an incoming call. • Red (slow [...]

Get ting Star ted Getting to Know t he Cis co SP A 303 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 11 1 Get ting to Know the Cis c o SP A 303 #P h o n e F e a t u r e D e s c r i p t i o n 1 Handset Pick up to place or answer a call. 2M e s s a g e W aiting Indicator Displays solid red when you ha ve a new voice mail mes sage. Flashes [...]

Get ting Star ted Getting to Know t he Cis co SP A 303 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 12 1 4 Line ke ys Indicates phone line status. When lit : Green : Line is idle. Red (st eady) : Line is active or in use. Red (blinking) : Line is on hold. Orange : Line is unr e gist ered and cannot be used. Line ke y colors depend on yo[...]

Get ting Star ted Getting to Know t he Cis co SP A 303 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 13 1 So ftk ey Butt on s The sof tk ey buttons on your phone displa y may var y depending on your phone model and the phone syst em setup. (S oftke y but tons ar e not available on the Cisco S P A 301 .) Pres s the Right Arr ow or Le f t [...]

Get ting Star ted Getting to Know t he Cis co SP A 303 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 14 1 delet e Deletes an entir e item (f or example, a number fr om the Call Histor y list) . dial Dials a number . dir Provides acces s to phone dir e ct ories . dnd Do Not Disturb; prevents incoming calls fr om ringing your phone. -dn d [...]

Get ting Star ted Getting to Know t he Cis co SP A 303 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 15 1 Sc r e en Icons The L CD screen displa ys various icons that te ll you the status of y our phone, or calls on the phone. The f ollowing screens show some of the ic ons used: In the figur e above, the double arr ow on the right of the[...]

Get ting Star ted Getting to Know t he Cis co SP A 303 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 16 1 In the figur e above, the headset icon next to “SP A 303” indicat e s that the headset is being us ed. In the figure abov e, the right arrow on the ri ght of the s cr e en indicat es that a call is on hold. Using Ke yp ad Shor tc[...]

Get ting Star ted Getting to Know t he Cis co SP A 303 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 17 1 F or example, to obtain your IP addr e ss on the Cisc o SP A 303, press the Setu p button and dial 9 . The IP addr es s is displa yed on the Network s cr een. NOTE Menus and options ma y var y .[...]

2 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 18 Inst alling Y our Phone This chapter describe s how t o install your Cis co Small Business IP Phone and connect it to your net work . It contains the f ollowing section s: • Be f or e Y ou Beg in , pa ge 1 8 • Installing Y our Cis co SP A 301 IP Phone, p age 19 • Installing Y our C[...]

Installing Y our Phone Ins talling Y our Cisc o SP A 301 IP Phone Cisco Small Business IP Phone SP A 30X User Guide (S IP) 19 2 Installing Y our Cis c o SP A 301 IP Phone Figur e 1 Cis co SP A 301 Phone Power and Hands et Conne ctions C onnec ting the Handse t STEP 1 T urn the phone body over t o ex po se the por ts on the back of the unit . STEP 2[...]

Installing Y our Phone Ins talling Y our Cisc o SP A 301 IP Phone Cisco Small Business IP Phone SP A 30X User Guide (S IP) 20 2 Co nn ecti ng Y ou r C isco SP A 301 to the Net work Figur e 2 Cis co SP A 301 Phone Ethernet C onnec tion If you ar e using an Ethernet c onnection: STEP 1 Inser t one end of the Ethernet cable int o the net work por t on[...]

Installing Y our Phone Ins talling Y our Cisc o SP A 303 IP Phone Cisco Small Business IP Phone SP A 30X User Guide (S IP) 21 2 STEP 5 Plug the other end of the IP phone power adapt er into an electrical outlet . Installing Y our Cis c o SP A 303 IP Phone Fi gure 3 Cisco SP A 303 Phone C onnections C onnec ting the Handse t STEP 1 T urn the phone b[...]

Installing Y our Phone Ins talling Y our Cisc o SP A 303 IP Phone Cisco Small Business IP Phone SP A 30X User Guide (S IP) 22 2 C onnec ting the Power Inser t one end of the power cord int o an outlet and inser t the other end of the power cord into the power po rt on the phone bo dy (labeled 6 in Fi gu re 3 ). NOTE T o power the phone through the [...]

Installing Y our Phone Ins talling Y our Cisc o SP A 303 IP Phone Cisco Small Business IP Phone SP A 30X User Guide (S IP) 23 2 (Optional) Inst alling the Cisc o SP A 303 St and NOTE Do not attach the desk stand if you want to mount the phone to the wall. STEP 1 Connect the phone stand by lining up the tabs on the stand with the slots on the phone [...]

Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30 X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (S IP) 24 2 In general, t o connect a headset . connect the 2.5mm connector fr om the headset into the headset por t on the right side of the IP phone as shown in the f ollowing graphic: (Optional) Mounting Y our C[...]

Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30 X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (S IP) 25 2 Figur e 4 MB 100 W a ll Moun t Kit[...]

Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30 X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (S IP) 26 2 STEP 1 T o attach the Mounting Bracket (MB), align the t wo cleats on the MB with the holes in the phone’ s base. STEP 2 Orient the MB such that the phone’ s Ethernet and handset po rts are acc essi[...]

Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30 X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (S IP) 27 2 STEP 4 (Optional) If a Wi -Fi or P oE dongle is install ed, place in the tray .[...]

Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30 X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (S IP) 28 2 Plug in the Ethernet and power cables .[...]

Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30 X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (S IP) 29 2 STEP 5 Hang onto scr ews mounted in the wall.[...]

Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30 X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (S IP) 30 2 Reversing the Hands et Retention T ab If you mount the phone t o a ver tical sur face, you must r everse the handset r etention tab on the phone body s o that the handset does not fall of f the phone wh[...]

Installing Y our Phone V erifying Phone Star tup Cisco Small Business IP Phone SP A 30X User Guide (S IP) 31 2 Fi gure 6 Handset Retentio n T ab (Revers ed) V erif ying Phone Star tup After r eceiving p ower and network connectivit y , the phone ex ecutes a bo ot -up sequence. During this se quence, phones with screens displa y the Cisco lo go and [...]

Installing Y our Phone Upgrading Y our Phone ’ s Firmw are Cisco Small Business IP Phone SP A 30X User Guide (S IP) 32 2 If the phone does not star t , confirm your installation and connections . If these are correct , tr y unplugging the phone and plugging it back in again. If you still don’t see the display , then contact your phone administr[...]

Installing Y our Phone Upgrading Y our Phone ’ s Firmw are Cisco Small Business IP Phone SP A 30X User Guide (S IP) 33 2 D ownload the Firm ware Go to w w w .t ools .cisc o.com/ supp or t / downlo ads , and ent er the model num ber in the Soft ware Sear ch box. S a ve the firmwar e to your desktop. Get Y our Phone ’ s IP Addre ss Bef ore you up[...]

Installing Y our Phone Upgrading Y our Phone ’ s Firmw are Cisco Small Business IP Phone SP A 30X User Guide (S IP) 34 2 STEP 5 Click OK . The system displa ys inf ormation ab out yo ur phone’ s current software an d ha rd wa re . STEP 6 Click Upgrade to begin the up grade. NOTE Do not disconnect your phone’ s power until the upgrade is compl[...]

3 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 35 Using B asic Phone F unctions This chapter pr ovid es instructions on using your phone’ s basic functions. It includes th e f ollowing s ections : • Using Phone Hardwar e and Ac ce ss orie s (Cisc o SP A 303), p age 36 • Adjusting Call Volume and Muting, page 37 • Placing or Answ[...]

Using B asic Phone F unctions Using Phone Har dware and Acce ssorie s (Cisc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 36 3 Using Phone Hardwar e and A c c e s s orie s (Cis co SP A 303) Using the Sp eak erphone T o use the speak erphone, press the Sp eak er but t on (the handse t can be either on or of f hook) . Using the[...]

Using B asic Phone F unctions Adjusting C all V olume and Muting Cisco Small Business IP Phone SP A 30X User Guide (S IP) 37 3 STEP 5 Press the ok softk ey . STEP 6 Press the sav e soft k ey . Cho osing Y our Preferred Audio D evice This option designates the headset or speaker phone as the pr ef erred audio device when the handset is not us ed. T [...]

Using B asic Phone F unctions Placing or Answering a C all Cisco Small Business IP Phone SP A 30X User Guide (S IP) 38 3 Adjusting the Ringer V olume Cisco SPA 301 T o adjust the ringer volume, press the Vo l . but ton when the handset is on the phone. When the ringer volume r eache s the maximum, the ne x t button press r educ es the volume t o th[...]

Using B asic Phone F unctions Using Hold and Resume Cisco Small Business IP Phone SP A 30X User Guide (S IP) 39 3 • T o answer a call that is ringing on another phone in the phone syst em, press the pickup sof tk ey . Then enter the e x tension number of the ringing phone. NOTE Y ou als o can place a call by choo sing a number from a dir e ct or [...]

Using B asic Phone F unctions En di ng a Ca l l Cisco Small Business IP Phone SP A 30X User Guide (S IP) 40 3 T o resume the call, pr es s the Flash button (Cisco SP A 301 ) or the flashing red line button f or the call (Cis co S P A 303). If you hav e multiple calls (Cisc o SP A 303) , all calls ar e put on hold ex c ept the active call. If you ar[...]

Using B asic Phone F unctions T rans ferring C alls (Cisc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 41 3 T ransferring Calls (Cisc o SP A 303) Y ou can per f orm the f ollowing t ypes of transf ers : • Att ended T ransf er — Y ou call the person to whom you ar e transf erring the call and either : - transf er the call[...]

Using B asic Phone F unctions Re d ia li ng a Nu mb e r Cisco Small Business IP Phone SP A 30X User Guide (S IP) 42 3 T ransferring a Held Call to an Active Call If you ha ve a call on hold and an active call, you can transf er one of the se calls to the other call, connecting the t wo callers. ( This dif f ers from a conf erence call becaus e y ou[...]

Using B asic Phone F unctions V iewing and Returning Misse d Calls (Cisc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 43 3 T o return a missed call: • If the L CD screen shows a misse d call, pr e ss the lcr softkey t o return the last mis sed call. Pres s the miss softkey t o view a list of mis sed calls , sele ct a call,[...]

Using B asic Phone F unctions F or war ding Calls Cisco Small Business IP Phone SP A 30X User Guide (S IP) 44 3 STEP 5 Press the ok softk ey . STEP 6 Press the sav e softk ey . For warding Calls Y ou can f or ward all calls, f or war d calls when the phone is busy or f or ward calls when there is no answer . Y ou can also set call forwarding option[...]

Using B asic Phone F unctions F or war ding Calls Cisco Small Business IP Phone SP A 30X User Guide (S IP) 45 3 STEP 4 Enter a number to which t o f or ward all calls; for e xample, your voice mailb o x , another extensio n, or an outside line. If f o r warding calls t o an outside line, b e sur e t o use any acce ss an d ar ea cod es requir ed. ST[...]

Using B asic Phone F unctions F or war ding Calls Cisco Small Business IP Phone SP A 30X User Guide (S IP) 46 3 Using the Setup button (Cisco SPA 303): STEP 1 Press the Setup but t on. STEP 2 Scroll t o Call For ward and press the select softk ey . STEP 3 Scroll t o CF WD No Ans Number and press the edit so ftk ey . STEP 4 Enter “vm ” f or voic[...]

Using B asic Phone F unctions Se ttin g Do N o t D is tu rb Cisco Small Business IP Phone SP A 30X User Guide (S IP) 47 3 STEP 3 Press the clear s oftk ey , then pr e ss the ok softke y . STEP 4 Press the sav e softk ey . Using star co des : • En ter *7 3 to de ac ti va te c al l for wa rdi ng . • En ter *9 1 to de ac ti va te c al l for wa rd [...]

Using B asic Phone F unctions T urning Call W aiting On and Of f Cisco Small Business IP Phone SP A 30X User Guide (S IP) 48 3 STEP 5 Press the sav e softk ey . Using the star co de: En ter *7 8 to ac ti va te D o No t D is tu rb . D eac tiva ting D o Not Disturb Using the -dnd softkey: T o deactivat e D o Not Disturb, pr es s the -d n d softk ey .[...]

Using B asic Phone F unctions Picking Up a Call fr om Another Extension (Cis co SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 49 3 NOTE F or the Cisc o SP A 301 , you can only configure Call W aiting in the IP P hone W eb Int er face or by using the star code. Using the Setup button: STEP 1 Press the Setup but t on. STEP 2 Scro[...]

Using B asic Phone F unctions Parking a Call (Cisco SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 50 3 STEP 1 Press the grPick softk ey . The phone displays any stations in the gr oup that have ringing calls . Pr es s the dial softkey t o se e a list of calls. STEP 2 Choo se the call you want t o pick up and press the dial soft[...]

Using B asic Phone F unctions Placing a Three- W ay Conf erence Call Cisco Small Business IP Phone SP A 30X User Guide (S IP) 51 3 T o unpark if you know the park line number : STEP 1 Press the unpark softk ey . STEP 2 Enter the number of the park line (f or ex ample, the number that was enter ed in St ep 2 of “parking a call.”) STEP 3 Press di[...]

Using B asic Phone F unctions Using the Phone Dir ectories (Cis co SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 52 3 STEP 3 Press the conf soft k ey again. All three par ties are connected in the conf erence call. When you hang up, the other two par ties are disconnected. C onf erencing a Held Call with an Active Call (Cis co [...]

Using B asic Phone F unctions Using the Phone Dir ectories (Cis co SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 53 3 Y ou can also view and edit the dir ector y fr om your PC using the IP Phone W eb Int er face. See the “Using Y our Pers onal Direc tor y (Cisc o SP A 303)” s ection on pag e 77 . T o add a new entry to the [...]

Using B asic Phone F unctions Using the Call His tor y Lists Cisco Small Business IP Phone SP A 30X User Guide (S IP) 54 3 T o use the Lightweight Direct or y Acc ess Protocol (LD AP) direct or y : STEP 1 Press the dir sof tk ey , or press the Setu p button and select Direct or y . STEP 2 Scroll t o the LD AP Direct or y Name and pr e ss the selec [...]

Using B asic Phone F unctions Setting or Changing a Phone Passwor d Cisco Small Business IP Phone SP A 30X User Guide (S IP) 55 3 Calling from the Call Histor y Lists T o dial a number fr om one of the Call Hist or y lists: STEP 1 Scroll t o the call you want t o sele ct . STEP 2 Press the dial softk ey . NOTE If the call was fr om an outside line [...]

Using B asic Phone F unctions Acc essing V oic email Cisco Small Business IP Phone SP A 30X User Guide (S IP) 56 3 STEP 1 Press the Setup but t on. STEP 2 Scroll t o Set P asswor d and press the selec t softk ey . STEP 3 Enter a numeric password. Ent er the s ame password twice. STEP 4 Press the sav e softk ey . Ac c e s sing V oic email T o access[...]

4 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 57 Using Advanc e d Phone Fe a ture s This chapter describe s how t o c onfigur e advance d f eatures on your IP Phone. It contains the f ollowing sections : • Configuring Privacy and Se curit y Features, p age 58 • Adding an d Using Spe e d Dials, p age 60 • Using the Paging Fe a tur[...]

Using A dvanc ed Pho ne Feature s Configuring Pri vacy and S ecurit y Fea tures Cisco Small Business IP Phone SP A 30X User Guide (S IP) 58 4 C onfiguring Privacy and S e curit y Fe atur e s Y ou can also configure these f eatures using your PC and the IP Phone W eb Int er face. See “Blo cking Caller ID ,” on p age 76 and the “Blockin g Anony[...]

Using A dvanc ed Pho ne Feature s Configuring Pri vacy and S ecurit y Fea tures Cisco Small Business IP Phone SP A 30X User Guide (S IP) 59 4 Using the Setup button (Cisco SPA 303): STEP 1 Press the Setup but t on. STEP 2 Scroll t o Pref erences and pr es s the sel ect so ftk ey . STEP 3 Scroll t o Block Anonymous Call and pr es s the edit softk ey[...]

Using A dvanc ed Pho ne Feature s Enabling Dial Assis tanc e (Cisc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 60 4 T o deactivat e s ecure call: • *17 —Deactivate Secure Ca ll f eature f or all calls. • *19 —D eactivate Secure C all f eatu r e for a single call. Enabling Di al A s sistanc e (Cis c o SP A 303) If yo[...]

Using A dvanc ed Pho ne Feature s Adding and Using Spe ed Dials Cisco Small Business IP Phone SP A 30X User Guide (S IP) 61 4 Y ou can cr eate and edi t spe ed dials us ing your PC and the IP Phone W eb Int er face. See “Creating Spe ed Dials,” on p age 78 . NOTE F or the Cisc o SP A 301 , creat e sp eed dials using the IP Phone W eb Int er fac[...]

Using A dvanc ed Pho ne Feature s Using the Paging F eature Cisco Small Business IP Phone SP A 30X User Guide (S IP) 62 4 STEP 3 F or a new sp eed dial, s cr oll to select an unus ed spe ed dial (marked with Not As signed). T o edit a pr eviously exis ting speed dial, select it . STEP 4 Press the edit softk ey . STEP 5 En ter th e n um b er to a s [...]

Using A dvanc ed Pho ne Feature s Monitoring/ Ac ce ssing Ano ther Phone fr om Y our Phone (Cisc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 63 4 Paging a Group of Phones Y our phone administrat or can configure a gr oup of phones that you can page simultaneously . Each paging gr oup has a number as sociated with it . Y our[...]

Using A dvanc ed Pho ne Feature s Cust omizing Y our L CD Screen (Cis co SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 64 4 In addition, if y our syste m administrat or has configured it , you can pr e ss the same line button (3) to speed dial Bob ’ s extens ion, or t o pick up a ringing call at his ex ten s io n. Customizing[...]

Using A dvanc ed Pho ne Feature s Cust omizing Y our L CD Screen (Cis co SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 65 4 T o ena ble yo ur sc r een sav er : STEP 1 In the Scr een Sa ver M ode scr een, choo se Ena ble Scr een Sa ver and pr e ss the edit softk ey . STEP 2 Press the y/ n softkey t o choo se yes . STEP 3 Press t[...]

Using A dvanc ed Pho ne Feature s Using Ring T one s (Cisc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 66 4 T urning on the S creen S aver T o immediate ly turn on your phone ’s scr e en sa ver : STEP 1 Press the Setup but t on. STEP 2 Scroll t o Scr een Sa ve r Mod e and press activ . ( The s cr een s a ver must be enabl[...]

Using A dvanc ed Pho ne Feature s Using Star Co des Cisco Small Business IP Phone SP A 30X User Guide (S IP) 67 4 STEP 1 Press the Setup but t on. STEP 2 Scroll t o Ti m e / D a t e and pres s the se lect soft k ey . STEP 3 Enter the dat e in the f ollowing f ormat: mm*dd*yy (this will displa y as m/ d). STEP 4 Enter the time in the f ollowing f or[...]

Using A dvanc ed Pho ne Feature s Using Star Co des Cisco Small Business IP Phone SP A 30X User Guide (S IP) 68 4 Code Def ini ti on 16 Activat e Secure Call f eature f or all calls . See Using S ecure Call, page 59 . 17 Deactivat e Se cur e Call featur e for all calls. See Using Secure Call, p age 5 9 . 1 8 A c t i v a t e S e c u r e C a l l fe a[...]

Using A dvanc ed Pho ne Feature s Using the In terac t ive V oic e Respons e Menu on the Cisc o SP A 301 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 69 4 Using the Interactive V oic e Re sp ons e Menu on the Cis c o SP A 301 The Cisco S P A 301 pr ovides an interactive v oice response menu. Y ou can enter options and r ec eiv e inf orm[...]

Using A dvanc ed Pho ne Feature s Advanc ed Proc e dur e s for T echnic al Suppor t Personnel (C isc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 70 4 Advanc e d Pro ce d ur e s for T e chnic al Supp or t Pers onnel (Cis c o SP A 303) ! CAU TI O N These menus are used t o configure and tr ouble shoot your phone and the phone[...]

Using A dvanc ed Pho ne Feature s Advanc ed Proc e dur e s for T echnic al Suppor t Personnel (C isc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 71 4 STEP 2 Choo se fr om the f ollowing options : • Network : This setting is to configure and troubleshoot the network . Y ou should not change this set tings unles s direct e [...]

Using A dvanc ed Pho ne Feature s Advanc ed Proc e dur e s for T echnic al Suppor t Personnel (C isc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 72 4 STEP 3 Hang up t o be gin the r ebo ot . Cisco SPA 303 STEP 1 Press the Setup but t on. STEP 2 Scroll t o Reb oot and pres s se lect . STEP 3 Press ok .[...]

5 Cisco Small Business IP Phone SP A 30X User Guide (S IP) 73 Using the W eb Inter fac e Y our Cisco IP Phone provides a web int er face to the pho ne that allows you t o configure some f eatures of your phone using a web br owse r . This chapt er contains the f ollowing sections : • Logging in to the Web Interface, p age 74 • Set ting D o Not [...]

Using the Web In ter fac e Log ging in to t he Web Inter fac e Cisco Small Business IP Phone SP A 30X User Guide (S IP) 74 5 Lo gging in to the W eb Inter face STEP 1 Get the IP addr es s of your phone: Cisco SPA 301 a. Press *** * . b. Ent er 110 , then pr es s # . The IP addr e ss is recited. Cisco SPA 303 a. Press the Setup but t on. b. Scr oll [...]

Using the Web In ter fac e Se ttin g Do N o t D is tu rb Cisco Small Business IP Phone SP A 30X User Guide (S IP) 75 5 S et ting D o Not Disturb Use the Do Not Disturb f eature t o prevent incoming calls from ringing your phone. If you ha ve vo ice mail c onfigur e d, incoming callers immediately r each voice mail. If voice mail is not configur ed,[...]

Using the Web In ter fac e Configuring Call W aiting Cisco Small Business IP Phone SP A 30X User Guide (S IP) 76 5 C onfiguring Call W aiting Call waiting alerts you when you ar e on a call by ringing and displaying a status mes sage that you ha ve another incoming call. If you turn call waiting off , incoming calls do not ring your phone if you ar[...]

Using the Web In ter fac e Blocking Anon ymous Calls Cisco Small Business IP Phone SP A 30X User Guide (S IP) 77 5 Blo cking Anonymous Calls Blocking anonymous calls pr events calls wi th unknown Caller ID fr om ringing your phone. (F or example, if a caller set his phone t o not display Ca ller ID , the call is consider ed anonymous.) The se calle[...]

Using the Web In ter fac e V iewing Call Hist or y Lists Cisco Small Business IP Phone SP A 30X User Guide (S IP) 78 5 Viewing Call Histor y Lists T o view Call Hist or y Lists : STEP 1 L o g in to the web int er face. STEP 2 Click the Call Histor y tab. A window appears with the call histor y lists f or your phone. These include : • Plac ed —S[...]

Using the Web In ter fac e Adjusting Audio V olume Cisco Small Business IP Phone SP A 30X User Guide (S IP) 79 5 T o accept te x t mes sages from other IP phones : STEP 1 L o g in to the web int er face. STEP 2 In the Vo i c e tab, click the Us er tab. STEP 3 Under Supplementar y S er vices , in the Te x t M e s s a g e field, choos e yes . STEP 4 [...]

Using the Web In ter fac e Changing the L CD Contr ast (Cisco SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 80 5 • Deep B ass—Enable to enhance low frequency audio. STEP 3 Click Submit All Changes . Changing the LCD Contrast (Cis c o SP A 303) STEP 1 L o g in to the web int er face. STEP 2 In the Vo i c e tab, click the Us [...]

Using the Web In ter fac e Configuring the Phone Sc r een Saver (Cisc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (S IP) 81 5 - A moving phone icon. - The station date and time in the middle of the scr een. STEP 3 Click Submit All Changes .[...]

A Cisco Small Business IP Phone SP A 30X User Guide (S IP) 82 Wher e to Go F rom Her e Cisco provides a wide range of r es our ce s t o help you obtain the full benefits of the Cisco Small Busines s S P A 300 Series IP Phones. Suppor t Cisco Small Busine ss Suppor t Communit y w w w .cis co.com/ go/ smallbizsuppor t Cisco Small Busine ss Suppor t a[...]

Where to Go F rom Here Cisco Small Business IP Phone SP A 30X User Guide (S IP) 83 A Cisco Small Business Home www . c is co .c om / s mb[...]