Cisco Systems 4013371 manual

August 2006 DPR2325, EPR2325, DPR2320, and EPR2320 Cable Modem Gateway with Wireless Access Point User's Guide In This Document  IMPORTANT SAFETY INFORMATION ............................................................... 3  FCC Compliance ...................................................................................................[...]

2 4011533 Rev A  How Do I Configure the Cable Modem Gateway? ............................................. 43  Having Difficulty? .................................................................................................. 112  Tips for Improved Performance ........................................................................... 1[...]

4011533 Rev A 3 IMPORTANT SAFETY INFORMATION IMPORTANT SAFETY INFORMATION Notice to Installers The servicing instructions in this notice are for use by qualified serv ice personnel only. To reduce the risk of electric shock, do not perf orm any servic ing other than t hat cont ained in the operating instr uctions, unless you are qualifi ed to do so[...]

4 4011533 Rev A IMPORTANT SAFETY INFORMATION Mitteilung für CA TV -T echniker Die in dieser Mitteilung aufgeführten Wa rtungsanweisungen sind ausschließlich für qualifizierte s Fachpersonal bestimmt . Um die Gef ahr eines elektris chen Schlags zu reduzieren, sollten Sie keine Wa rtungsarbeiten durchführen , die nicht ausdrücklich in der Bedie[...]

4011533 Rev A 5 IMPORTANT SAFETY INFORMATION Heed All W arnings Adhere to all warnin gs on the product a nd in the operat ing instructions. Read, Retain, and Follo w These Instructions Carefully read all safety and operating instructio ns before operating this product. Follow all operating instructions th at accompany th is prod uct. Retain the ins[...]

6 4011533 Rev A IMPORTANT SAFETY INFORMATION Note: If you are unable to insert this plug fully into the outlet, try reversing the plug. The wide blade is provided for your safety. If the plug still fails to fit, contact an electrician to replace your obsolete outlet. Overloading WARNING: Avoid electric shock and fire h azard! Do not overload mains [...]

4011533 Rev A 7 IMPORTANT SAFETY INFORMATION Selecting a Proper Location WARNING: Avoid personal injury and damage to this pr oduct! An unstable surface may cause this product to f all. Place this pro duct on a sta ble surface. T he surface must support the si ze and w eight of this product. Any mounting ac cessory used must be recommended by the m[...]

8 4011533 Rev A IMPORTANT SAFETY INFORMATION Service W arnings Servicing This Product WARNING: Avoid electric shock! Opening or r emoving the cov er may expose you to dangerous voltages. Th is product contains no user-serviceable parts. Refer al l servicing to qualif ied service personn el. Do not open the cover of this product. If you open the cov[...]

4011533 Rev A 9 FCC Compliance FCC Compliance United States FCC Compliance This device has been test ed and found t o comply with the lim its for a Class B digit al device, pursuant to part 15 of the FCC Ru les. Thes e limit s are designed to p rovide reasonable protection against such int erference in a resi dential installation. This equipment ge[...]

10 4011533 Rev A Introduction Introduction Welcome to the exciting world of home and office networking. Your new DPR2325, EPR2325, DPR2320, or EPR2320 Cable Modem G a teway allows several users to share one high-speed broadband connection across mu ltiple PCs, laptops, digital cameras, personal data assistants (PDAs), and Internet devices. The cabl[...]

4011533 Rev A 11 Introduction  Allows automatic software upgrades by your service provider  Assures a broad range of interoperab ility with most service providers by complying with Data Over Cable System Interface Specifications (DOCSIS) 1.0, 1.1, and 2.0 standards al ong with CableHome 1.0 or CableHome 1.1 specifications[...]

12 4011533 Rev A What's In the Carton? What's In the Carton? When you receive your cable modem gatewa y, you should check the equipment and accessories to verify that each item is in the carton and that e ach item is undamaged. The carton contains the following items: One DPR2320 or EPR2320 Cable Modem Gateway with detachable antenna or O[...]

4011533 Rev A 13 DPR2320 and EPR2320 Front Panel Description DPR2320 and EPR2320 Front Panel Description The front panel of your cable modem gatewa y provides LED status indicators that indicate how well and at what state your cable modem gateway is operating. See DPR2320 and EPR2320 Front Panel Status Indicator Functions (on page 116), for more in[...]

14 4011533 Rev A DPR2320 and EPR2320 Back Panel Description DPR2320 and EPR2320 Back Panel Description The following illustration shows the descri ption and function of the back panel components of the DPR2320 and EPR 2320. Important! Do not connect your PC to both the Ethernet and USB ports at the same time. Your modem will not function properly i[...]

4011533 Rev A 15 DPR2325 and EPR2325 Front Panel Description DPR2325 and EPR2325 Front Panel Description The front panel of your cable modem gatewa y provides LED status indicators that indicate how well and at what state your cable modem gateway is operating. See DPR2325 and EPR2325 Front Panel Status Indicator Functions (on page 116), for more in[...]

16 4011533 Rev A DPR2325 and EPR2325 Back Panel Description DPR2325 and EPR2325 Back Panel Description The following illustration shows the descri ption and function of the back panel components of the DPR2325 and EPR 2325. Important! Do not connect your PC to both the Ethernet and USB ports at the same time. Your modem will not function properly i[...]

4011533 Rev A 17 Where Is the Best Location for My Cable M odem Gatewa y ? Where Is the Best Location for My Cable Modem Gateway? The ideal location for your cable modem gateway is where it has access t o outlets and other devices. Think about the layout of your home or office, and consult with your service provider to select the best location for [...]

18 4011533 Rev A What Are the System Require me nts for Internet Service? What Are the System Requirements for Internet Service? To ensure that your cable modem gatewa y operates efficiently for high-speed Internet service, verify that all of the Inte rnet devices on your system meet or exceed the following minimum hardware and software requirement[...]

4011533 Rev A 19 How Do I Set Up My High-Speed Internet Access A ccount? How Do I Set Up My High-Speed Internet Access Account? Before you can use your cable modem gateway, you need to have a high-speed Internet access account. If you do not have a high-speed Inte rnet access account, you need to set up an account with your local service provider. [...]

20 4011533 Rev A How Do I Set Up My High-Speed Internet Access Account? I Already Have an Existing Hi gh-Speed Internet Access Account If you have an existing high-speed Internet access account, you must give your service provider the serial number and the MAC addresses of the cable modem gateway. Refer to the serial number and MAC address informat[...]

4011533 Rev A 21 How Do I Connect My Devices to Use the Inter net? How Do I Connect My Devices to Use the Internet? You can use your cable modem gateway to access the Internet, and you can sh are that Internet connection with other Internet devices in your home or office. Sharing one connection among many devices is called networking. Connecting an[...]

22 4011533 Rev A How Do I Connect My Devices to Use the Inter net? Connecting the Modem for Hi gh-Speed Data Service WARNING: To avoid personal inju ry or damage to your equipm ent, follow these steps in the exact order shown. 1 Power off your PC and unplug it from the power source. 2 Connect your PC to either the ETHERNET port or the USB port usin[...]

4011533 Rev A 23 How Do I Configure T CP/IP Protocol? How Do I Configure TCP/IP Protocol? To configure TCP/IP protocol, you need to have an Ethernet Network Interface Card (NIC) with TCP/IP communications protocol installed on your system. TCP/IP is a communications protocol used to access the Internet. This section contains instructions for config[...]

24 4011533 Rev A How Do I Configure T CP/IP Protocol? Configuring TCP/IP on Windows 2000 Systems 1 Click Start , select Settings , and choose Network and Dial-up Connections . 2 Double-click the Local Area Connection icon in the Network and Dial-up Connections window. 3 Click Properties in the Local Area Connection Status window. 4 Click Internet P[...]

4011533 Rev A 25 How Do I Configure T CP/IP Protocol? Configuring TCP/IP on Macintosh Systems 1 Click the Apple icon in the upper-left corner of the Finder. Scroll down to Control Panels , and then click TCP/IP . 2 Click Edit on the Finder at the top of the screen. Scroll down to the bottom of the menu, and then click User Mode . 3 Click Advanced i[...]

26 4011533 Rev A How Do I Install USB Drivers? How Do I Install USB Drivers? To install USB drivers, your PC must be equipped with a USB network interface and a Microsoft Windows 98SE, ME, 2000, or XP operating system. This section contains instructions for installing the USB dr ivers for the cable modem gateway. Note: If you are not using the USB [...]

4011533 Rev A 27 How Do I Install USB Drivers? 6 Click Next in the Found New Hardware Wizard window. The system searches for the driver file for your hardware device. 7 After the system finds the USB driver, the Digital Signature Not Found window opens and displays a confirmation message to c ontinue the installation. 8 Click Yes to continue the in[...]

28 4011533 Rev A What Are the Requirements fo r Ethernet Network Devices? What Are the Requirements for Ethernet Network Devices? How Many Ethernet Networ k Devices Can I Connect? The Scientific Atlanta cable modem gatewa y can support several Ethernet network devices using external Ethernet hubs that must be purchased separately. The theoretical m[...]

4011533 Rev A 29 How Do I Select and Place Ethernet Network Devices? How Do I Select and Place Ethernet Network Devices? You can use a large variety of Ethernet network devices with your cable modem gateway. These include NIC cards, hubs, bri dges, etc. Contact your service provider or consult the documentation for your Ethernet network devices for[...]

30 4011533 Rev A How Do I Connect Ethe rnet Network Devices? How Do I Connect Ethernet Network Devices? Connecting Ethernet Devices You must connect your Ethernet devices for use with the cable modem gateway. Professional installation may be available. Contact your local service provider for further assistance. The following diagram illustrates one[...]

4011533 Rev A 31 How Do I Connect Ethernet Network Devices? WARNING: Hazardous electr ical voltages c an be present on any connect ed wiring. Ethernet wiri ng and connections must b e properly insulated to prevent electrical shock. Disconn ect power from the c able modem gateway bef ore attempting to connect to any device. To avoid personal inju ry[...]

32 4011533 Rev A What Are the Requirements for USB Network Devices? What Are the Requirements for USB Network Devices? How Many USB Devices Can I Connect? Contact your service provider for more information on the maximum number of USB network devices to connect to the cable modem gateway to maintain optimal network performance. What Are the Wiring [...]

4011533 Rev A 33 How Do I Select and Place USB Network Devices? How Do I Select and Place USB Network Devices? You can use a large variety of USB network devices with your cable modem gateway. These include desktop computers, laptop computers, devices with USB ports, and USB adapters. Contact your service provider or consul t the documentation for [...]

34 4011533 Rev A How Do I Connect USB Network Devices? How Do I Connect USB Network Devices? Connecting USB Devices You must connect your USB devices for use with your cable modem gateway. Professional installation may be available. Contact your local service provider for further assistance. The following diagram illustrates one of the various USB [...]

4011533 Rev A 35 How Do I Connect USB Network Devices? WARNING: Hazardous electr ical voltages c an be present on any connect ed wiring. USB wiring and c onnections must b e properly insulated to pr event ele ctrical shock. Disconnect power from the cable modem gatew ay before attempting to connect to any device. To avoid personal inju ry, follow t[...]

36 4011533 Rev A How Do I Troubleshoot My Internet Service Ins tallation? How Do I Troubleshoot My Internet Service Installation? I cannot connect to the Internet  Verify that the plug to your cable modem gateway AC power is properly inserted into an electrical outlet.  Verify that your cable modem gateway AC power cord is not plugged into an[...]

4011533 Rev A 37 How Do I Troubleshoot My Internet Service Installati on? My cable modem gateway does no t register a cable connection  The cable modem gateway works with a standard, 75-ohm, RF coaxial cable. If you are using a different cable, your cable modem gateway will not function properly. Contact your service provider to determine if you[...]

38 4011533 Rev A How Do I Troubleshoot My Internet Service Ins tallation? How Do I Renew the IP Address on My PC? If your PC cannot access the Internet after the cable modem gateway is online, it is possible that your PC did not renew it s IP address. Follow the appropriate instructions in this section for your oper ating system to renew the IP ad [...]

4011533 Rev A 39 What Are the Requirements for Wireless Network Devices? What Are the Requirements for Wireless Network Devices? How Many Wireless D evices Can I Connect? The DPR2325 serves as a wireless access point (WAP). The WAP on the D PR2325 provides wireless network service to mult iple wireless network devices. Contact your service provider[...]

40 4011533 Rev A How Do I Select and Place Wireless Network Devices? How Do I Select and Place Wireless Network Devices? You can use a large variety of wireless network devices with your cable modem gateway. These include computers, PDAs, et c. On the wireless network, all devices impact the characteristics of the network, because each device trans[...]

4011533 Rev A 41 How Do I Install Wireless Network Devices? How Do I Install Wireless Network Devices? Installing Wireless Network Devices You must install wireless network devices for use with your cable modem gateway. Professional installation may be available. Contact your local service provider for further assistance. The following diagram illu[...]

42 4011533 Rev A How Do I Install Wireless Network Devices? To install wireless network devices WARNING: Hazardous electr ical voltages c an be present on any connect ed wiring. Ethernet wiri ng and connections must b e properly insulated to prevent electrical shock. Disconn ect power from the c able modem gateway bef ore attempting to connect to a[...]

4011533 Rev A 43 How Do I Configure t he Cable Modem Ga tewa y ? How Do I Configure the Cable Modem Gateway? To configure your cable modem gateway, you must first access the WebWizard configuration pages. This section provides detailed instructions and procedures for accessing the WebWizard pages and for configuring your cable modem gateway to oper[...]

44 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? About Y our Modem Page Example The following illustration is an example of the About Your Modem page. About Y our Modem Page Description The following table provides a descriptio n of each field within the About Your Modem page. Field Name Description Name The name of the cable modem ga[...]

4011533 Rev A 45 How Do I Configure t he Cable Modem Ga tewa y ? Field Name Description Cable Modem Status Lists one of the follow ing possible current states of the modem:  other  notReady  notSynchronized  phySynchronized  usParametersAcquired  rangingComplete  ipComplete  todEstablished  securityEstablished  psrsmTr[...]

46 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setting Configuration Options Click the Setup tab located in the upper portion of the About Your Modem screen to access the Setup page. Use the Setup page to ac cess the various configuration options for the cable modem gateway. Deta iled descriptions of each configuration option follow[...]

4011533 Rev A 47 How Do I Configure t he Cable Modem Ga tewa y ? Setup Page Section Headings The Setup page is divided into the following section headings:  Basic Settings  Advanced Settings  Firewall  Parental Control  Virus Protection  Wireless In the Setup page, click the selections lis ted within these sections to access the W[...]

48 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Advanced Settings The following table provides a description of the pages available from within the Advanced Settings section of the Setup page. Field Name Description Options Use this page to enable or disable adv anced features on your network IP Address Filtering Use this page to con[...]

4011533 Rev A 49 How Do I Configure t he Cable Modem Ga tewa y ? Field Name Description DMZ Host (Demilitarized Zone) Use this page to configure an IP address that is visible to the wide area network (WAN). DMZ hosting is commonly refer red to as “exposed host,” and allows you to specify the “d efault” recipient of WAN traffic that Network [...]

50 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Field Name Description Save Configuration to Server Allows the user with network administrator access to save the configu ration profile of th e gateway to a TFTP server in the network. Once the profile is saved to a serv er, the configuration file can be downloaded and used to restore [...]

4011533 Rev A 51 How Do I Configure t he Cable Modem Ga tewa y ? Virus Protection The following table provides a description of the pages available from within the Virus Protection section of the Setup page. Field Name Description Antivirus Setup Use this page to a ccess a Web site that allows you to download a free ev aluation copy of ant ivirus s[...]

52 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Configuring Y our Password Settings Use the Basic Settings - Password Settings page to set up a password to restrict unauthorized persons from accessing to your cable modem gateway settings. Click Password Settings in the Basic Settings section of the Setup page to access the Password S[...]

4011533 Rev A 53 How Do I Configure t he Cable Modem Ga tewa y ? To set up your password To set up your password, type your password in the Password field, and then re-type your password in the Re-E nter Password field. Then, click Apply to save your password. Note: If you set a password, on subsequent access to the WebWizard pages, a screen simila[...]

54 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Basic Settings - Enable/Dis able Time Synchronization by Network T ime Protocol Page Example The following illustration is an example of the Basic Settings Enable/Disable time synchronization by Network Time protocol page.[...]

4011533 Rev A 55 How Do I Configure t he Cable Modem Ga tewa y ? Setup Basic Settings - Enable/Dis able Time Synchronization by Network T ime Protocol Page Description The following table provides a description of the fields within the Basic Settings Enable/Disable time synchronization by Network Time protocol page. Field Name Description Current S[...]

56 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Configuring the Default Network Settings You can use the default network settings, or if your system requires different settings to operate correctly, you can change the default network setting s using the Setup Basic Settings - Network Configuration page. Note: If you are not familiar [...]

4011533 Rev A 57 How Do I Configure t he Cable Modem Ga tewa y ? Setup Basic Settings - Network Configuration Page Example The following illustration is an example of the Setup Basic Settings - Network Configuration page.[...]

58 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Basic Settings - Network Co nfiguration Page Description The following table provides a descriptio n of the fields within the Setup Basic Settings - Network Configuration page. Field Name Description LAN IP Address Displays the base IP addre ss of the private home LAN and the WebW[...]

4011533 Rev A 59 How Do I Configure t he Cable Modem Ga tewa y ? Field Name Description Static IP Mask Manual entry is re quired. Your ISP wi ll provide the information for you to enter into this field. Default Gateway Manual entry is required, your ISP w ill provide the information for you to enter into this field. Primary DNS (static IP only) Man[...]

60 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Basic Settings - IP Management Page Example The following illustration is an example of the Setup Basic Settings - IP Management page.[...]

4011533 Rev A 61 How Do I Configure t he Cable Modem Ga tewa y ? Setup Basic Settings - IP Management Page Description The following tables provide a descriptio n of the fields within the Setup Basic Settings - IP Management page. Field Name Description DHCP Server Allows you to enable or disable the DHCP server in the cable modem gateway Starting [...]

62 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Reserving IP Addresses Use the Setup Basic Settings - Fixed CPE IP Assignment pag e to reserve IP addresses. This feature allows you to assign a fixed IP address to any device in your network by setting static IP addresses in your PC or other network device. These addresses will be remo[...]

4011533 Rev A 63 How Do I Configure t he Cable Modem Ga tewa y ? Setup Basic Settings - Fixed CPE IP Assignment Page Example The following illustration is an example of the Setup Basic Settings - Fixed CPE IP Assignment page. Setup Basic Settings - Fixed CPE IP Assignment Page Description The following tables provide a descriptio n of the fields wi[...]

64 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Function Keys Key Description Add Static IP Adds the Static IP ad dress to the list of assigned IP addresses Remove Stati c IP Removes the Static IP address from the list of ass igned IP addresses Restarting the cable modem gateway Use the Setup Basic Settings - Restart Cable Modem page[...]

4011533 Rev A 65 How Do I Configure t he Cable Modem Ga tewa y ? Saving Y our Configuration Use the Setup Basic Settings - Save RG Config uration to Local PC page to save your current cable modem gateway configuration to the hard drive on your PC or to a floppy disk. You will then be able to restore the cable modem gateway configuration, if necessa[...]

66 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Enabling and Disablin g Advanced Features Use the Setup Advanced Settings - Options page to enable or disable advanced features on your network. When the wirele ss interface is disabled, the transmitter is turned off. Note: If you are not familiar with the advanc ed settings detailed in[...]

4011533 Rev A 67 How Do I Configure t he Cable Modem Ga tewa y ? Field Name Description WAN Blocking Checking this box prevents the cable modem gateway from being visible to the WAN. For example, pings to the WAN IP address are n ot returned Ipsec PassThrough Checking this box allow s applications th at use IPSec (I P Security) to pass through the [...]

68 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Configuring IP Address Filters Use the Setup Advanced Settings - IP Filterin g page to configure IP address filters. These filters block a range of IP ad dresses from accessing the Interne t. Note: If you are not familiar with the advanc ed settings detailed in this section, contact you[...]

4011533 Rev A 69 How Do I Configure t he Cable Modem Ga teway? Setup Advanced Settings - IP Filtering Page Description Use this page to specify and enable a range of IP addresses that cannot have access to the Internet. Click Apply to apply and save your new IP address filter settings. Configuring MAC Address Filters Use the Setup Advanced Settings[...]

70 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Advanced Settings - MA C Filtering Page Example The following illustration is an example of the Setup Advanced Settings - MAC Filtering page.[...]

4011533 Rev A 71 How Do I Configure t he Cable Modem Ga tewa y ? Setup Advanced Settings - MAC Filtering Page Description Use this page to enter the MAC address or MAC addresses of devices whose Int ernet access you want to control. Click Apply to apply and save your new MAC address filter settings. Setting Up MAC Address Filters The Block/Pass dro[...]

72 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Advanced Settings - Port Filtering Page Example The following illustration is an example of the Setup Advanced Settings - Port Filtering page. Setup Advanced Settings - Port Filtering Page Description Use this page to enter and enable the desi red port filtering ranges and protoco[...]

4011533 Rev A 73 How Do I Configure t he Cable Modem Ga tewa y ? Configuring Port Forwarding for Local IP Addresses Use the Setup Advanced Settings - Port Forwarding page to configure port forwarding for local IP addresses. Port forw arding allows you to run a server on the LAN by specifying the mapping of TCP/UDP ports to a local PC. You must also[...]

74 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Advanced Settings - Port Forwarding Page Example The following illustration is an example of the Setup Advanced Settings - Port Forwarding page.[...]

4011533 Rev A 75 How Do I Configure t he Cable Modem Ga tewa y ? Setup Advanced Settings - Port Forwarding Page Description The following example illustrates how to use the port forwarding feature to configure the Microsoft X-Box Online Live for Internet gaming. Note: For most widely used applications (including Microsoft X-Box Online Live), the bu[...]

76 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Advanced Settings - Port T riggers Page Example The following illustration is an example of the Setup Advanced Settings - Port Triggers page.[...]

4011533 Rev A 77 How Do I Configure t he Cable Modem Ga tewa y ? Setup Advanced Settings - Port T riggers Page Description Use this page to enter and enable the port forwarding trigger and target range s tart and end ports along with protocol information in the appropriate fields. The following example illustrates how to use the port triggering fea[...]

78 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Advanced Settings - DMZ Host Page Example The following illustration is an example of the Setup Advanced Settings - DMZ Host page. Setup Advanced Settings - DM Z Host Page Description Use this page to place a Private LAN IP device; for example, an FTP, Mail, or Web server directly[...]

4011533 Rev A 79 How Do I Configure t he Cable Modem Ga tewa y ? Setup Firewall - Options Page Example The following illustration is an example of the Setup Firewall - Options page.[...]

80 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Firewall - Opti ons Page Description This section describes the section headings and fields descriptions of the Setup Firewall - Options page. Note: If you make changes in any of the fiel ds in the Setup Firewall - Options page, click Apply to apply and save your Firewall settings[...]

4011533 Rev A 81 How Do I Configure t he Cable Modem Ga tewa y ? Field Name Description IP Flood Detection Blocks malicious d e vices that are attempting to flood devices or networks with illegal bro adcast packets. Also referred to as “broadc ast storm.” Firewall Protection Enables/disables the firewall. When the firewall is enabled, the firew[...]

82 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Firewall - Event Logging Page Example The following illustration is an example of the Setup Firewall - Event Logging page. Setup Firewall - Event L ogging Page Description The Setup Firewall - Event Logging page show s events captured by the firewall. The log displays the followin[...]

4011533 Rev A 83 How Do I Configure t he Cable Modem Ga tewa y ? Field Name Description Enable Email Address Allows you to enter the e -mail address of the person who monitors the firewall. When an event occurs, it will be logged and an email will be sent to this address automatically reporting the event. SMTP Server Name Allows you to enter the ma[...]

84 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Configuring Parental Control Use the Setup Parental Control - User Setup page to configure parental controls on the cable modem gateway, and to add or delete the individuals who are authorized to set parental controls. Note: If you are not familiar with the settings detailed in this sec[...]

4011533 Rev A 85 How Do I Configure t he Cable Modem Ga tewa y ? Setup Parental Control - Us er Setup Page Description This section describes the section headings and fields descriptions of the Setup Parental Control - User Setup page. This pa ge allows you to set up user profiles. Each profile can be assigned customized le vels of Internet access [...]

86 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Field Name Description Content Rule Select the Content Rule for the curr ent user profile. Content Rules must first be defined by going to the Rules Configurat ion page. You can acc ess the Rule Configuratio n page by clicking on the “Bas ic Rules” l ink under the Parental Control s[...]

4011533 Rev A 87 How Do I Configure t he Cable Modem Ga tewa y ? Configuring Parental Control Basic Rules Use the Setup Parental Control - Basic Setu p page to select the rules that block certain Internet content and certain Web sites. Note: If you are not familiar with the settings detailed in this section, contact your service provider before you[...]

88 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Parental Control - Basic Setup Page Example The following illustration is an example of the Setup Parental Control - Basic Setup page.[...]

4011533 Rev A 89 How Do I Configure t he Cable Modem Ga tewa y ? Setup Parental Control - B asic Setup Page Description This section describes the section headings and fields descriptions of the Setup Parental Control - Basic Setup page. This pa ge allows you to create Internet access rules based on the content found in the URLs of Internet sites. [...]

90 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Function Keys The following function keys appear on the Setup Parental Control - Basic Setup page. Key Description Add Rule Adds and sav es a new Rule t o the list of content Rules Remove Rule Removes the selected rule from the content rule list Add/Remove Keyword Allows you to add new [...]

4011533 Rev A 91 How Do I Configure t he Cable Modem Ga tewa y ? Configuring Parental Co ntrol Advanced Settings Use the Setup Parental Control - Advanced Settings page to c onfigure parental control rules that apply to the home network. Note: If you are not familiar with the settings detailed in this section, contact your service provider before y[...]

92 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Parental Control - Advan ced Settings Page Description This section describes the section headings and fields descriptions of the Setup Parental Control - Advanced Settings page. Note: A subscription is required. You must su bscribe to the Parental Control Service by clicking on t[...]

4011533 Rev A 93 How Do I Configure t he Cable Modem Ga teway? Configuring Parental Control T ime of Day Access Filters Use the Setup Parental Control - Time of Day Access Filter page to configure Web access filters to block all Internet traffic to and from specific network devices based on day of week and time of day sett ings that you select on t[...]

94 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Parental Control - Ti me of Day Access Filter Page Example The following illustration is an example of the Setup Parental Control - Time of Day Access Filter page. Note: The cable modem gateway uses the network time of day clock that is manag ed by your data service provider. The [...]

4011533 Rev A 95 How Do I Configure t he Cable Modem Ga tewa y ? Function Keys The following function keys appear on th e Setup Parental Control - Time of Day Access Filter page. Key Description Add Allows you to add a new Time of Day access filter o r rule. Enter the name of the filter and click the Add key to add the filter to the list. Time of D[...]

96 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Parental Control - Event Log Page Example The following illustration is an example of the Setup Parental Control - Event Log page. Setup Parental Control - Event Log Page Description This section describes the section headings and fields descriptions of the Setup Parental Control [...]

4011533 Rev A 97 How Do I Configure t he Cable Modem Ga tewa y ? Configuring Vir us Protection Use the Setup Virus Protection - Antiviru s Setup page to access a Web sit e that allows you to download a free evaluation copy of antivirus software. Important! The antivirus software must be installed on all PCs or computers that are connected to the ca[...]

98 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Configuring Y our Wireless Access Point Parameters Use the Setup Wireless - Basic page to co nfigure your wireless access point (WAP) parameters, included SSID and channel number. Note: If you are not familiar with the advanc ed settings detailed in this section, contact your service pr[...]

4011533 Rev A 99 How Do I Configure t he Cable Modem Ga tewa y ? Setup Wireless - Ba sic Page Description This section describes the section headings and fields descriptions of the Setup Wireless - Basic page. Note: If you make changes in the Se tup Wireless - Basic page, click Apply to apply and save your wireless basic settings. Field Name Descri[...]

100 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Configuring Y our Wireless Ne twork Security and Encryption Parameters Use the Setup Wireless - Security page to configure your WAP wireless equivalent privacy (WEP) encryption keys and authentication. Note: If you are not familiar with the advanc ed settings detailed in this section, [...]

4011533 Rev A 101 How Do I Configure t he Cable Modem Ga tewa y ? Setup Wireless - Security Page Example The following illustration is an example of the Setup Wireless - Security page. Setup Wireless - Security Page Description This section describes the section headings and fields descriptions of the Setup Wireless - Security page. Note: If you ma[...]

102 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Field Name Description Network Authentication Network Authentication allows only authorized users to gain acces s to your wireles s network. Only users with an authorized user name, password, or pre-shared key ar e allowed access to the wireless network. Select from the following Netwo[...]

4011533 Rev A 103 How Do I Configure t he Cable Modem Ga tewa y ? Field Name Description RADIUS Server Allows you to enter the IP address of the RADIUS server used for authentication and encryption key derivation.  This field is used with 802.1x and WPA Net work Authentication.  The factory default for this field is 0.0.0. 0. RADIUS Port Dete[...]

104 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Field Name Description Shared Key Authentication Allows you t o determine is Sh ared Key Authentication is used in the network. Shared Key Authentication can be used when there is no other network authentication in the network.  Optional - (factory defaul t) Wireless clients can ass[...]

4011533 Rev A 105 How Do I Configure t he Cable Modem Ga tewa y ? Field Name Description 128 Bit Keys 1 through 4 Select these keys for use with Encryption Mode set to 128-bit encryption. Enter 13- byte values for a Key. You do not have to set all four Keys. Usually only one is needed for a home n etwork. Each value is represented in hexadecimal. U[...]

106 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Function Keys Keys Description Generate WEP Keys Automatically gene rates four WEP keys based on the PassPhrase entry. Notes:  For 64-bit WEP, four unique 64-bit WEP keys will be generated  For 128-bit WEP, on ly one 128-bit WEP key w ill be generated. The same ke y will be enter[...]

4011533 Rev A 107 How Do I Configure t he Cable Modem Ga tewa y ? Setup Wireless - Advanced Page Example The following illustration is an example of the Setup Wireless - Advanced page. Note: We recommend that you do not change the default wi reless settings that are shown in the preceding illustration unless you are instructed to do so by your serv[...]

108 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Field Name Description 54g Network Mode Allows you to optimize th e performance of your wireless network using one of the following option s:  Max compatibility (factory default ) Allows the access point to interoperate with both 802.11b and 802. 11g wireless client devices and mini[...]

4011533 Rev A 109 How Do I Configure t he Cable Modem Ga tewa y ? Field Name Description Beacon Interval Displays the time interval that the WAP uses to announce itself to remote devices. The Beacon Interval should be left at 100ms for complianc e with most cl ient cards. The Beacon Interval specifies how often packets are sent by the Access Point [...]

110 4011533 Rev A How Do I Configure t he Cable Modem Ga teway? Setup Wireless Access Control Page Example The following illustration is an example of the Setup Wireless - Access Control page. Setup Wireless - Access Control Page Description This section describes the section headings and field descriptions of the S etup Wireless - Access Control p[...]

4011533 Rev A 111 How Do I Configure t he Cable Modem Ga tewa y ? Field Name Description Closed Network Allows you to disable or enable the network to access by wireless clients. When ON is selected , the access point does not broadcast the SSID. The client device must be configured manually with the SSID and the MAC address of the access point in [...]

112 4011533 Rev A Having Difficulty? Having Difficulty? Common T roubleshoot ing Suggestions The modem does not register a cabl e connection The modem works with a standard, 75-ohm, RF coaxial cable. If you are using a different cable, your cable modem gateway will not function properly. Contact your service provider to determine whethe r you are u[...]

4011533 Rev A 113 Having Difficult y ? Q. How does the cable modem gateway connect to my computer? A. The cable modem gateway connects to the USB port or the 10/100Bas eT Ethernet port on your PC. If your PC is not equipped with an Ethernet interface, an Ethernet card is available from your local PC or office supply retailer, or from your service p[...]

114 4011533 Rev A Having Difficulty? The modem does not register a cabl e connection  Verify that you have followed the procedures in How Do I Troubleshoot My Internet Service Install ation? (on page 112).  Your NIC card or USB interface may be malfunctioning. Refer to the troubleshooting information in the NIC or USB documentation provided w[...]

4011533 Rev A 115 Tips for Improved Perfor mance Tips for Improved Performance Check and Correct If your cable modem gateway does not perform as expected, the following tips may help. If you need further assistanc e, contact your service provider.  Verify that the plug to your cable modem gateway AC power is properly inserted into an electrical [...]

116 4011533 Rev A DPR2320 and EPR2320 Front Panel St atus Indicator Functions DPR2320 and EPR2320 Front Panel Status Indicator Functions Initial Power Up, Calibr ation, and Registration The following chart illustrates the sequ ence of steps and the corresponding appearance of the cable modem front pane l status indicators during power up, calibrati[...]

4011533 Rev A 117 DPR2320 and EPR2320 Front Panel Status Indicator Functions Normal Operations The following chart illustrates the appear ance of the cable modem front panel LED status indicators during normal operations. Step 8 DPR 2320 and EPR2320 Front Panel LED Sta tus Indicators During Normal Operations Front Panel Indicator Normal Operations [...]

118 4011533 Rev A DPR2320 and EPR2320 Front Panel St atus Indicator Functions Special Conditions The following chart describes the appearance of the cable m odem front panel status indicators during special conditions to show that you have been denied network access. DPR2320 and EPR2320 Front P anel LED Status Indicators During Special Con ditions [...]

4011533 Rev A 119 DPR2325 and EPR2325 Front Panel Status Indicator Functions DPR2325 and EPR2325 Front Panel Status Indicator Functions Initial Power Up, Calibr ation, and Registration The following chart illustrates the sequ ence of steps and the corresponding appearance of the cable modem front pane l status indicators during power up, calibratio[...]

120 4011533 Rev A DPR2325 and EPR2325 Front Panel St atus Indicator Functions Normal Operations The following chart illustrates the appear ance of the cable modem front panel LED status indicators during normal operations. DPR2325 and EPR2325 Front Panel LED Status Indicators During Normal Operations Front Panel Indicator Normal Operations 1 Power [...]

4011533 Rev A 121 DPR2325 and EPR2325 Front Panel Status Indicator Functions Special Conditions The following chart describes the appearance of the cable m odem front panel status indicators during special conditions to show that you have been denied network access. DPR2325 and EPR2325 Front Panel LED Status Indicators During Special Conditions Fro[...]

122 4011533 Rev A Notices Notices T rademarks Scientific Atlanta is a registered tr ademark of Scientific-Atlanta, Inc. DPR2320, EPR2320, DPR2325, and EPR2325 are trademarks of Sc ientific-Atlanta, Inc. Cisco, Cisco Systems, and the Cisco Systems log o are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. an d certain o[...]

4011533 Rev A 123 Notices FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with the FCC RF exposure guidelines, this equipment should be inst alled and operated with minimum distance of at least 7.8 in. (20cm) from all persons.[...]

124 4011533 Rev A For Information For Information If Y ou Have Questions If you have technical questions, call SciCare ™ Broadband Services for assistance. Follow the menu options to speak with a se rvice engineer. Use the following table t o find the center in your area. Region Assistance Centers Telephone and Fax Numbers North America South Ame[...]

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Scientific Atlanta, A Cisco Company 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 770.236.5000 www.scientificatlanta.com Product and service availability subject to change without notice. © 2006 Scientific-Atlanta, Inc. All rights reserved. Printed in United States of America August 2006 Part Number 4011533 Rev A[...]