Cisco Systems 837 manual

Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Cisco 837 Router and SOHO 97 Router Hardw are Installation Guide Customer Order Number: DOC-781478 1= Text Part Number: 78 -14781-02[...]

THE SPECIFICA TIONS AND IN FORMA TION REGARDING THE PR ODUCTS IN T HIS MANUAL ARE SUBJECT TO CHANGE WIT HOUT NO TICE. ALL ST A TEMENTS, INFORMA TION, AND RECOMMEND A TION S IN THIS MANU AL ARE BELIEVED TO BE A CCURA TE BUT ARE PRESENTED WITHOUT W ARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS M UST T AKE FULL RE SPONSIBILITY FOR THEIR APPLICA TION [...]

CCSP, CCVP, the Cisco Square Bridge logo, Foll ow Me Browsing, an d StackWise are trademarks of Ci sco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Stud y are service marks of Cisco Systems, Inc.; and Access Regi strar, Aironet, ASIST, B PX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cis co, the Cisco Certified Inte[...]

[...]

v Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 CONTENTS Preface ix Obtaining Documentation xii Cisco.com xii Documentation DVD xiii Ordering Documentation xiii Documentation Feedback xiii Cisco Product Security Overview xiv Reporting Security Problems in Cisco Prod ucts xiv Obtaining Technical Assistance xv Cisco Tech[...]

Contents vi Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Warnings 2-2 Preventing Electrostatic Discharge Damage 2-4 Unpacking the Box 2-5 Preventing Damage to the Router 2-6 Mounting the Router 2-7 Mounting on a T able 2-7 Mounting on a Wall 2-7 Installing the Router 2-10 Connecting Ethernet De vices 2-11 Connecting a[...]

vii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Contents Ethernet Cable Specification s A-4 Maximum Cable Distances A-4 I NDEX[...]

Contents viii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02[...]

ix Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface This preface describes the audi ence for , organizatio n of, and con ventions used in this guide. It also describes rela te d documentation and tells how to access electronic documentation. Audience This guide is intended for service techni cians who ha ve no e x[...]

Preface x Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Conventions This section describes the con vent ions used in this guide. Note Means reader take note . Notes contain helpful suggestions or references to additional information and material. Caution This symbol means r eader be careful . In thi s situation , you m[...]

xi Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface War nu n g Dieses Warn symbol bedeutet Gefahr . Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit d er Arbeit an irgendeinem Gerät beginnen , seien Sie sich der mit elekt rischen Stromkreisen verbundenen Gefahren[...]

Preface Obtaining Documentation xii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Related Documentation In addi tion to this Cisco 837 Routers and SOHO 97 Har dwar e Installation Guide , the documentation for the Cisco 837 and SOHO 97 routers includes the follo wing: • Cisco 837 Router and SOHO 97 Router Cabling and [...]

xiii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface Documentation Feedback Documentation DVD Cisco documentation and additi onal litera ture are a v ailable in a Documentation D VD package, which may have shipped with your prod uct. The Docu mentation D VD is updated regularly and may b e more current than pri n[...]

Preface Cisco Product Security Overview xiv Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Y ou can submit comments b y using the response card (if present) behi nd the front cov er of your document or b y writing to the follo wing address: Cisco Systems Attn: Customer Document Or dering 170 W est T asman Driv e San Jos[...]

xv Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface Obtaining Techn ical Assistance • Nonemergencies — psirt@cisco.com Ti p W e encourage you t o use Pretty Good Pri v acy (PGP) or a co mpatible product to encrypt any sensiti ve information that you send to Cisco. PSIR T can work from encrypted information tha[...]

Preface Obtaining Technical Assistance xvi Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Access to all tools on the Cisco T echni cal Support W ebsite requires a Cisco.com user ID and password. If you hav e a v alid service contract b ut do not ha ve a user ID or password, you can re gister at this URL: http://tools.ci[...]

xvii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface Obtaining Additional Public ations and Information For a complete list of Cisco T A C contacts, go to this URL: http://www .cisco.com/techsupport/co ntacts Definitions of Service Request Severity T o ensure that all servi ce requests ar e reported in a standard[...]

Preface Obtaining Additional Publ ications and Information xviii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 • Pa c k e t magazine is the Cisco System s technical user magaz ine for maximizing Internet and netw orking in vestments. Each quart er , Packet deli vers co verage of the latest industry trends, technol og[...]

CH A P T E R 1-1 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 1 Product Overview The Cisco 837 and SOHO 97 routers are asymmeric dig ital subscriber line (ADSL)–ov er–plain old telephone service (PO TS) routing devi ces. They ha ve an integrated 4-port Ethernet switch for the LAN and an ADSL physical interface for[...]

Chapter 1 Product Overview Features 1-2 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Features Ta b l e 1 - 1 summarizes the features of the Cisco 837 and SOHO 97 routers. T able 1 -1 Feat ure Summary f or Cisco 837 and SOHO 97 Routers Feature Description 10/100B ASE-T Ethernet switch Provides co nnection to 10B ASE-T [...]

1-3 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 1 Product Overview Router Overview Router Overview The follo wing section sho ws the front and back panels of the Cisco 837 router and the SOHO 97 router . The Cisco 8 37 router and the S OHO 97 router each hav e four Ethernet port s. W all-mounting feature Brac[...]

Chapter 1 Product Overview Router Overview 1-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Front Panels Figure 1-1 and Figure 1-2 show the f ront panels of the Cisco 837 and SOH O 97 routers. Figure 1 -1 Cisco 837 Fr ont P anel Figur e 1 -2 SOHO 97 Front P anel OK 4 3 2 1 ADSL ETHERNET TXD RXD CD RXD TXD CISCO 800 SE[...]

1-5 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 1 Product Overview Router Overview Back Panel Figure 1-3 sho ws the back panel of the Cisco 837 router . The back pane l of the SOHO 97 router looks the same a s the back panel of the Cisco 837 ro uter . Figur e 1 -3 Cisco 837 Back P a nel 1 Ethernet port 4 conn[...]

Chapter 1 Product Overview Router Overview 1-6 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 LED Functions Ta b l e 1 - 2 summarizes the functi ons of the LEDs on the Cisco 837 router and the SOHO 97 router . T able 1 -2 Fu nctions of LEDs on the Cisco 837 Rout er and SOHO 97 Router LED Color Function PWR_OK Green On w[...]

CH A P T E R 2-1 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 2 Installation This chapter pro vides information on the follo wing topics: • Preparing for Installation • Pre venting Damage to t he Router • Mounting the Router • Installing the Router • Using the Router LE Ds to Check Links[...]

Chapter 2 Installation Preparing for Installation 2-2 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preparing for Installation This section pro vides information on safety , mounting of the router , and unpacking of the ro uter box. Safety This section provides safety warnin gs and electrostatic and ro uter damage info[...]

2-3 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Preparing for Installation War ni n g T o avoid el ectric shock, do not connect safety extra-low voltage (SEL V) circu its to telephone-network vol tage (TNV) circuits. LAN ports c ontain SEL V circuits, and WAN po rts contain TNV circuits. Some L[...]

Chapter 2 Installation Preparing for Installation 2-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preventing Electrostatic Discharge Damage Electrostatic discharge (ESD) is a transfer of elect rostatic char ge between bodies of dif ferent electrostatic potentials, such as an operator and a piece of electrical equipme[...]

2-5 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Preparing for Installation Unpacking the Box Ta b l e 2 - 1 lists the items that come with y our router . All these items are in the accessory kit that is inside the box that yo ur router came in. If any of the items is missing or damaged, contact[...]

Chapter 2 Installation Preventing Damag e to the Router 2-6 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Note An optional cable used for connecting a Ci sco 837 router’ s console port to an async modem is a vai lable for dial b ackup and remote management. (The SOHO 97 router does not need this cable.) Th is SOHO/80[...]

2-7 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Mounting t he Router Mounting the Router Y ou can mount the router on one of the follo wing surfaces: • T able or other horizontal surface • W all or other vertical surface Mounting on a Table Place the router firmly on a table, and perform th[...]

Chapter 2 Installation Mounting the Router 2-8 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Figure 2-1 W all-Mounting Brac k ets (Bott om of Router) Caution If you are moun ting the router on dryw all, use two ho llow-w all anchors (1/8-in . with 5/16-in. drill bi t, or M3 with 8-mm dri ll bit) to secure the scre ws. [...]

2-9 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Mounting t he Router T o mount the router , follo w the steps gi ven after Figure 2-2 . Figur e 2-2 Mounting Router on a W all 82138 OK 4 3 2 1 ECOMPUTERS T X D R X D C ISC O 800 S E R IE S 1 5 6 4 3 2 7 A D S L CD RXD TXD[...]

Chapter 2 Installation Installing the Router 2-10 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Perform the follo wing steps to mount the router on the w all: Step 1 Secure two scre ws 7 5/8 inches (19.35 cm) apart into a w all and 1/8 inch (0.3 2 cm) from the wall. Step 2 Hang the router on the screws as sho wn in Fig[...]

2-11 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Installing t he Router Connecting Ethernet Devices Y o u can use a cable to connect an Ethernet de vice to the router’ s LAN port . Connecting a Server, PC, or Workstation Follo w the steps gi ven after Figu re 2-3 to connect the router to a PC[...]

Chapter 2 Installation Installing the Router 2-12 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Figur e 2-3 Connecting a Server , PC, or W orkstation t o the Router 1 Cisco 837 router 4 PC 2 Y ellow Ethernet cable 5 RJ-45 port on the netw ork interface card (NIC) 3 Ethernet por t 4 ETHERNET 4 3 2 1 Cisco 837 ADSL CONSO[...]

2-13 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Installing t he Router Perform the follo wing steps to connect the PC to Ethernet port 4 (or to port 1, 2, or 3) on the router: Step 1 Connect one end of the yello w Ethernet cable to Ethernet port 4 on the router . Step 2 Connect the other end o[...]

Chapter 2 Installation Installing the Router 2-14 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Figur e 2-4 Connecting an ADSL Line to a W all J ack Perform the follo wing steps to connect the ADSL line to the router and a cable wall jack: Step 1 Connect one end of the ADS L cable line to the ADSL port on the router . [...]

2-15 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Installing t he Router Connecting a Terminal or PC to the Router’s Console Port (Optional) Y ou can connect ei ther a termin al or a PC to t he router’ s console port. Y ou can use the terminal or PC for conf iguring the software via the comm[...]

Chapter 2 Installation Installing the Router 2-16 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Perform the follo wing steps to connect the router’ s console port to a terminal o r PC: Step 1 Connect the RJ-45 connector on one end of the light blue cable to the console por t on the rout er . Step 2 Connect the DB-9 c[...]

2-17 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Installing t he Router Figure 2-6 Connecting the AC Adapt e r Perform the follo wing steps to connect the router to the A C adapter: Step 1 Connect one end the po wer supply cable to the router’ s input jack. Step 2 Connect the other end of t h[...]

Chapter 2 Installation Installing the Router 2-18 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Connecting the Console Port to an Async Modem The Cisco 837 router is design ed with the dial backup function, allo wing you to connect an analog modem to the console port as a back up link to the W AN port in case the ADSL [...]

2-19 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Installing t he Router Figure 2-7 Connecting the Consol e Por t to an Async Modem 1 Cisco 837 router 4 W all jack 2 Console port 5 T elephone 3 A v ailable port on an asy nc modem E TH ER N E T 43 2 1 Cisco 837 AD SL +1 8 V D C C O N S O LE ON OF[...]

Chapter 2 Installation Using the Router LEDs to Che ck Links 2-20 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Perform the follo wing steps to connect the Cisco 837 router’ s conso le port to an async modem: Step 1 Connect the RJ-45 end of the SOHO/800 Series Router Modem Cable to the Cisco 837 router’ s consol e [...]

2-21 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Using the Rout er LEDs to Check Li nks Step 2 Click the Network icon t o display the Network windo w . Step 3 V erify that TCP/IP has been added and associated with the Ethernet adapter . TCP/IP is shown as a cable icon in the Configuration wind [...]

Chapter 2 Installation Using the Router LEDs to Che ck Links 2-22 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Ti p If the CR WS home page does not appear when you enter the URL http://10.10.10.1 , test the connection between the PC and the router by doing th e follo wing: 1. Check that the OK LED on the r outer is on[...]

2-23 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Using the Rout er LEDs to Check Li nks Step 8 Select Start/Run , and type winipcfg in the Open field of the Run window . When the IP Config windo w appears, click Release to rele ase the PC’ s IP address. Then click Renew to rene w the PC’ s [...]

Chapter 2 Installation Using the Router LEDs to Che ck Links 2-24 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02[...]

CH A P T E R 3-1 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 3 Troubleshooting This chapter describes symptoms of probl ems that could occur with the Cisco 837 or SOHO 97 rout ers, identif ies the likely underly ing problems, an d provid es steps for solving the problems. The probl ems are grouped as follo ws: • Pr[...]

Chapter 3 Troub leshooting Problems During First Startup 3-2 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Problems During First Startup Ta b l e 3 - 1 lists problems that could occur the firs t time you turn on the router . T able 3-1 Problems Dur in g First Startup Symptom Problem Solutions All LEDs, including OK LED[...]

3-3 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 3 Tr oubleshooting Problems After Router Is Running Problems After Router Is Running Ta b l e 3 - 2 lists problems that could occur after the router has been up and running. T able 3-2 Pro blems Aft er Router Is Running Symptom Problem Solutions Problems with Et[...]

Chapter 3 Troub leshooting Problems After Router Is Running 3-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02[...]

A-1 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 APPENDIX A Specifications and Cables This appendix pro vides system, port, and cabling specif ications for the Ci sco 837 and SOHO 97 routers. System Specifications Ta b l e A - 1 outlines the system specifi cations for the routers. T able A -1 Syst em Specifications De[...]

Appendix A Sp ecifications and Cables Port Connector Pinouts A-2 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 For information on re gulatory compliance, refer to the Re gulatory Compliance and Safety Information fo r Cisco 800 Series and SOHO Series Router s document that shipped with yo ur router . War ni n g Ultimat[...]

A-3 Cisco 837 Router and SOHO 97 Router Hardwa re Installation Guide 78-14781-02 Appendix A Sp ecifications and Cables Port Connector Pinouts The console port is configured as a data communi cations equipment (DCE) device. The default parameters for the console port ar e as follo ws: • 9600 baud • Eight data bits • No parity • One stop bit [...]

Appendix A Sp ecifications and Cables Cabling Specifications A-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Cabling Specifications This section provides specifications for the foll owing Ethernet cables, which you might need to pro vide: • Straight-throu gh cables • Cr os s over ca b le s This section also provi[...]

IN-5 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 INDEX Numerics 10/100BASE-T 1-2 100BASE-T A-4 10BASE-T A-4 A AC adapter, connecting 2-16 accessory kit 2-5 adapter, included 2-5 ADSL line, connecting (fi gure) 2-13 port 1-2 altitude specifications (table) A-1 autosensing 1-1 B back panel (fig ure) 1-5 C cables includ[...]

Index IN-6 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 F feature summary 1-2 Flash memory 1-2 front panel (figure) 1-4 H hardware-based encryption 1-1 humidity specifications A-1 I installati on preparing for 2-1 verifying 2-20 IPSec Hardware Accelerator 1-3 L LED functions (table) 1-6 M mounting bracket 2-8 mounting[...]

IN-7 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Index specifications cabling A-4 system A-1 startup problems 3-2 straight-throu gh cable 1-1 synchronous DRAM see SDRAM 1-2 T temperat ure specificati ons A-1 troubleshooting after router is runni ng 3-3 during first startup 3-2 U unpacking the router 2-5, ?? to 2-5 W [...]

Index IN-8 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02[...]