Cisco Systems ATA 186 manual

Corporate He adquarters Cisco System s, Inc . 170 West Ta sman Drive San Jos e, CA 95134 -1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553- NETS (638 7) Fax: 408 526-4100 Cisco A T A 1 86 and Cisco A T A 1 88 Analog T elephone A daptor A dministrator ’ s Guide (SCCP) Text Pa rt Num ber: OL -3141-01[...]

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCT S IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENT S, INFORMATI ON, AND RECOMMENDA TIONS IN T HIS MANUAL ARE BELIEVED TO BE ACCURATE BU T ARE PRESEN TED WITHOUT WARRANTY OF ANY KIND, EXPRE SS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUC[...]

iii Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adapto r Administra tor’s Guide (SCC P) OL-3141-01 CONTENTS Preface ix Overvi ew ix Audienc e ix Organi zation ix Conv enti ons x Relat ed Do cume ntatio n xii Obtain ing Docu mentati on xii Cisco. com xi i Document ation C D-ROM xi ii Orderi ng Documenta tion x iii Docu menta tion Fe edb ack x[...]

Cont ent s iv Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Instal ling the Cis co ATA 2-1 Network Re quiremen ts 2-2 Safety Reco mmendation s 2-2 What the Ci sco ATA Packag e Includ es 2-2 What You Nee d 2-3 Instal lati on Pro cedu re 2-3 Power-Do wn Procedur e 2-6 Configur ing the Cisco ATA[...]

Content s v Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Parameter s and Defaults 5-1 Config uratio n Text Fi le Templa te 5-2 User Int erface ( UI) Parame ter 5-3 UIPasswo rd 5-3 Paramet ers for Con figu ration Method and Encr yption 5-4 UseTFTP 5-4 TftpU RL 5-4 Encryp tKey 5-5 Network Pa r[...]

Cont ent s vi Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Tone P aramet er Synt ax 5-21 How to Calcul ate Sca ling Fac tors 5-22 Recommende d Values 5-22 Specif ic Cal l-Prog ress Tone Pa ramete r Info rmation 5-23 NPrint f 5-26 TraceF lags 5- 27 Medi aPo rt 5-27 Configur ing and Debu gging[...]

Content s vii Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Runn ing the Ex ecu table Fi le 7-4 Upgrade Requ irements 7-5 Syntax 7-5 Upgrade Proc edure 7-5 Confi rming a Su cces sful S ignal ing Image U pgra de 7-6 Using a We b Browser 7-6 Using th e Voice Configur atio n Menu 7-7 Troubles ho[...]

Cont ent s viii Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Cisco ATA Style Conf eren ce Ca lling Proc edure A-7 Voice Menu Codes B-1 Cisco ATA Speci fication s C- 1 Phys ical S pecif icati ons C-1 Electr ica l Spec ificat ions f or Cis co AT A C-2 Envir onmenta l Specif icatio ns C-2 Immun[...]

ix Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adapto r Administra tor’s Guide (SCC P) OL-3141-01 Preface Overview The Cisco AT A 186 and Cisco AT A 188 An alog T elephon e Adapt or Adm inistrator’ s Guid e (SCCP ) pro vides th e informati on you need to install , conf igur e and man age the Cisco A T A 186 and Cisco A T A 188 on a Skinny [...]

x Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Preface Conv ent ions Conven tions This docu ment u ses t he fol lowing conventions : • Altern ativ e keywords are groupe d in braces and se parated by vertica l bars (fo r example, { x | y | z }). • Arguments fo r which you suppl y v alues [...]

xi Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Pre face Convent ions Ti p Means the follo wing information will help yo u solve a p r oblem . The tips informat ion migh t not be troublesh ooting or even an acti on, but co uld be use ful inf ormati on, si milar to a Timesav er . Cautio n Mea[...]

xii Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Preface Related Documenta tion Related Documentation • Read Me F irst - AT A Boot Lo ad Infor mation • Cisco A T A 186 and Cisco 188 Ana log T e lephone Ada ptor At a Glance • Re gulato ry Complian ce and Safety In formati on for the Cis[...]

xiii Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Pre face Obtaining Documentation Internatio nal Cisco web sites can be accessed from this URL: http://www .cisco.co m/public/countr ies_languages. shtml Documenta tion CD-ROM Cisco documentati on and additio nal literature are a v ailable in [...]

xiv Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Preface Obtain ing Technical Assista nce Obtaining Tech nical Ass istance Cisco pr ov ides Cisco .com, which inclu des the Cis co T echnic al Assistan ce Cente r (T A C) W ebsit e, as a sta rting point for all techni cal assis tanc e. Cus tome[...]

xv Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Pre face Obtaining Additional Publications and Information All custo mers, pa rtners , and resel lers who ha v e a va lid Cisc o service co ntra ct hav e com plete acces s to the technical support resources on the Cisco T A C website. Some serv[...]

xvi Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Preface Obtainin g Additi onal Publicat ions and Info rmation • Int ernet Pr otoc ol J our nal is a quarte rly journal pub lished by Cisco Systems for engineering professiona ls in volved in the design, development, and ope ration of public [...]

C HAPTER 1-1 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 1 Cisco Analog Telephone Adaptor Overview This secti on describe s the hardwar e and software features of the Cisco Analo g T eleph one Adap tor (Cisco A T A) and includes a brief ov ervie w of the Skinn y Client Control Protocol (SCCP[...]

1-2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapter 1 Cisco Analog Telephone Adaptor Ove rview Overview of the Skinny Client Control P rotocol Figur e 1 -2 The Cisco A T A 186 a s an Endpoint in a n SCCP Netw or k Figur e 1 -3 The Cisco A T A 18 8 as an Endpoi nt in an SCCP Netw or k Ov[...]

1-3 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 1 Cisco Analog Telephone Ada ptor Overvi ew Hard ware Overv iew Figur e 1 -4 SCCP Archit ec tur e Hardware Overview Cisco A T As are co mpact, ea sy-to-in stall de vices. Figure 1-5 sh o ws the rear panel o f the Cisco A T A 18 6. Figur[...]

1-4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapter 1 Cisco Analog Telephone Adaptor Ove rview Hardwa re Overview The unit provides t he fol lowing conne ctors and ind icators : • 5V po we r connec tor . • T wo RJ-11 FXS (Foreign Exchan ge Stati on) por ts—The C isco A T A supp or[...]

1-5 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 1 Cisco Analog Telephone Ada ptor Overvi ew Software Features Note If the func tion button blinks sl o wly , the Cisco A T A cannot find the DH CP server . Check your Ether net conne ctions and m ake sure t he DH CP server i s av aila b[...]

1-6 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapter 1 Cisco Analog Telephone Adaptor Ove rview Software F eatures When ope rating with a low-bit-rat e codec, the Cisco A T A ca n support either two G.7 23.1 conn ections o r one G. 729 conne ction. The s election of G.72 3.1 or G .729 mu[...]

1-7 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 1 Cisco Analog Telephone Ada ptor Overvi ew Software Features • Ring cade nce fo rmat • Silence su ppression • Lo w-bit-rate co dec selection • R T P media p ort co nfiguration • Hook-fl ash detec tion timin g configuration ?[...]

1-8 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapter 1 Cisco Analog Telephone Adaptor Ove rview Software F eatures Mid-call Services The method of initiat ing and using mid-call services for the SCCP protocol dif fers accor ding to mode. The fol lo wing three modes are a v ailable for in[...]

1-9 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 1 Cisco Analog Telephone Ada ptor Overvi ew Installati on and C onfigurat ion Overvie w Installation an d Configurati on Overview Ta b l e 1 - 3 provid es the basic steps required to insta ll and config ure the Cisco A T A to make it op[...]

1-10 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapter 1 Cisco Analog Telephone Adaptor Ove rview Installa tion and Con figuration O verview[...]

C HAPTER 2-1 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 2 Installing the Cisco ATA This secti on provides instruc tions for in stalling the Ci sco A T A 186 and Cisco A T A 188. Before you perform the installa tion, make sure you ha ve met the follo win g prerequisites: • Planne d the net[...]

2-2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapter 2 Insta lling the Cisco ATA Netwo rk Requiremen ts Network Requi rements The Cisc o A T A acts as an end point on an IP te lephony network. The following equipm ent is requi red: • Cisco CallManag er versio n 3.0 or later • V oic e[...]

2-3 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 2 Insta lling the Cisco ATA What Y ou Need • Re gulato ry Complian ce and Safety In formation for th e Cisco AT A 186 and Cisco AT A 1 88 • 5V po wer ad aptor • Po wer co rd Note The Cisco A T A is intended for us e only with th e[...]

2-4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapter 2 Insta lling the Cisco ATA Installa tion Proced ure Figur e 2-1 Cisco A T A 18 6 Rear P a nel Connectio ns Figur e 2-2 Cisco A T A 18 8 Rear P anel Connections Proc edure Step 1 Place the Ci sco A T A near an electrical po wer outlet [...]

2-5 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 2 Insta lling the Cisco ATA Install atio n Procedu re If you ar e connec ting a t elephone set that was p reviously conne cted to a n active telephone line, unp lug the tel ephone line cord f rom the wall jack and plug i t into t he Pho[...]

2-6 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapter 2 Insta lling the Cisco ATA Power-D own Procedu re Power-Down Procedure Cautio n If you need t o power down Cisco A T A 186 or C isco 18 8 at any tim e, use the fol lowing power -down procedu re to prev ent d amage to the unit. Proc ed[...]

C HAPTER 3-1 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 3 Configuring the Cisco ATA for SCCP This se ction de scribes how to configure t he Cisco A T A to op erate w ith th e Skinny Cli ent Cont rol Protocol ( SCCP) signaling image and ho w the Cisco A T A obtains the latest signalin g imag[...]

3-2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 3 Configurin g the Ci sco ATA fo r SCCP Defaul t Boot Load B ehavior • Cisco A T A W eb Co nfi gur ation Page, p age 3-2 1 —This section shows the Cisco A T A W eb configurati on page and c ontains a proc edure for how to configur[...]

3-3 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 3 Configu ring the Cisco ATA for SCCP Specif ying a Pr econfig ured VLAN ID or Disabl ing VLAN IP Enc apsulat ion 4. The Ci sco A T A contacts t he Cisco CallManager TFTP serv er and do wnloads the app ropriate . xml or .cnf conf igurat[...]

3-4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 3 Configurin g the Ci sco ATA fo r SCCP Specifyin g a Preconfig ured VLAN ID or Disabling VLAN IP Encapsu lation N/A indicates th at the v ariable is not applicab le to the fe ature an d the se tting of this vara ible d oes not a ff e[...]

3-5 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 3 Configu ring the Cisco ATA for SCCP Specif ying a Pr econfig ured VLAN ID or Disabl ing VLAN IP Enc apsulat ion In hexade cimal format , this v alue is 0x0 0000052 . Step 2 Set bits 18-29 of the VLANSe tting parameter to to v oice VLA[...]

3-6 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 3 Configurin g the Ci sco ATA fo r SCCP Steps Nee ded to Configur e the Cisco ATA Steps Needed to Co nfigure the Cisc o ATA This section con tains the follo wing topics: • Basic Conf igur ation S teps in a Cis co CallM anager TFTP S[...]

3-7 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 3 Configu ring the Cisco ATA for SCCP Configur ing the C isco ATA Using a TFT P Server Basic Config uration Steps in a Non-TFTP Se rver Enviro nment Ta b l e 3 - 4 shows th e basic steps for conf iguring the Cisco A T A without using th[...]

3-8 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 3 Configurin g the Ci sco ATA fo r SCCP Configur ing the Cisco ATA Using a TFTP Ser ver Setting Up the TFTP Server with Cisco ATA Software This section pro vides the proced ure for the Cisco A T A administrator to obtain the correct C[...]

3-9 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 3 Configu ring the Cisco ATA for SCCP Configur ing the C isco ATA Using a TFT P Server Fax Se rvices Fe atures • Fax servic es mode select ion • Named Si gnalling E vent (NSE) pa yload typ e for fax pas s-through Fa x S er v i c es [...]

3-10 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 3 Configurin g the Ci sco ATA fo r SCCP Configur ing the Cisco ATA Using a TFTP Ser ver Parameters Not Used for SCCP The following para meters appear on the Cisco A T A W eb con f igura tion scr een but are us ed only for the MGCP im[...]

3-11 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 3 Configu ring the Cisco ATA for SCCP Configur ing the C isco ATA Using a TFT P Server The synta x of the cfgfmt program follows: Syntax cfgfmt [-eR C4Passw ord] -t pTagFil e input-t ext- file outpu t-bina ry-fi le – -eRC4Pa sswor d [...]

3-12 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 3 Configurin g the Ci sco ATA fo r SCCP Configur ing the Cisco ATA Using a TFTP Ser ver Creating a Configuration File for a Specific Cisco ATA Once you ha ve booted up the Cisc o A T A, you may d ecide that you wan t to create a conf[...]

3-13 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 3 Configu ring the Cisco ATA for SCCP Configur ing the C isco ATA Using a TFT P Server Step 3 Run the cfgfmt.e xe tool, which is b undled with the Cisco A T A software, on the ata< macaddre ss > .tx t text fi le to generat e the [...]

3-14 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 3 Configurin g the Ci sco ATA fo r SCCP Configur ing the Cisco ATA Using a TFTP Ser ver The fo llo wing command an d output show an example of this comm and. Comm and Exam ple atapname.exe 10.20.30.40.50.60 Comm and Outpu t ata0a141e[...]

3-15 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 3 Configu ring the Cisco ATA for SCCP Configur ing the C isco ATA Using a TFT P Server • cfgfmt -eS ecret - tp TagFile input -text-fi le output-b inary- file If the Cisco A T A EncryptK ey parameter has the v alue of 0 or is not incl[...]

3-16 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 3 Configurin g the Ci sco ATA fo r SCCP Configur ing the Cisco ATA Using a TFTP Ser ver Note If no DH CP server is fou nd and t he Ci sco A T A is prog rammed to find o ne, th e fu nction butto n continue s to blink. Procedur e if DH[...]

3-17 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 3 Configu ring the Cisco ATA for SCCP Configur ing the C isco ATA Using a TFT P Server Step 2 Use the default value of 1 for th e Cisco A T A para mete r DHCP . Step 3 Use the default value of 1 for th e Cisco A T A para meter Use Tftp[...]

3-18 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 3 Configurin g the Ci sco ATA fo r SCCP Voice Co nfiguration Menu • DNS1IP • DNS2IP • Domain This com pletes the pa rameter sett ings you nee d to conf igure in order f or the Cisco A T A to contact the TFTP serve r (without us[...]

3-19 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 3 Configu ring the Cisco ATA for SCCP Voice C onfigu ration Me nu Note If you are using th e voice configura tion me nu to stati cally c onfigure the Cisco A T A I P address, you must disable DHCP by setting its value to 0. Step 4 Foll[...]

3-20 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 3 Configurin g the Ci sco ATA fo r SCCP Voice Co nfiguration Menu Entering Alpha numeric Value s Some v oice co nf igurati on menu options re quire you to enter alp hanumer ic charact ers. Alph anume ric entry differs from n umeric e[...]

3-21 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 3 Configu ring the Cisco ATA for SCCP Cisco ATA Web Co nfigur ation Pa ge Cisco ATA Web Configuratio n Page Y ou can use the C isco A T A web configur ation pa ge in a non- TFTP configura tion environmen t, or in a TFTP con figuration [...]

3-22 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 3 Configurin g the Ci sco ATA fo r SCCP Cisco ATA We b Configuration Pa ge Figur e 3-1 Cisco A T A W eb Configu ratio n P age Y ou ca n access the we b configuration pa ge from any graphics- capable browser , such as Micros oft Inter[...]

3-23 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 3 Configu ring the Cisco ATA for SCCP Resetting the Cisco ATA Using Cisco CallManager Follow these ste ps to set paramete rs using the web c onfiguration page: Proc edure Step 1 Make sure that your PC and the Cisc o A T A are alr eady [...]

3-24 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 3 Configurin g the Ci sco ATA fo r SCCP Upgradi ng the SCCP Signaling I mage Step 6 Click the Reset Pho ne b utton on the Phone Configuration sc reen. T he Reset D e vice p op-up win do w appe ars. Step 7 Click Reset . Step 8 A confi[...]

C HAPTER 4-1 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 4 Adding the Cisco ATA to the Cisco CallManager Once you ha ve configured the Cisc o A T A, converted the configuratio n file into a binary file and stored the file on t he Cisc o CallM anag er TFTP server, you must regist er the C isc[...]

4-2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapter 4 Adding th e Cisco ATA to the Cisc o CallMa nager Adding Cisco A TAs M anually Adding Cisco ATAs Manually Use the follo wing proced ure to a dd Cisco A T As manually us ing the Cisco CallManager Admin istration application . Ti p T o [...]

4-3 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 4 Add ing the Cisco ATA to the Cisco CallMan ager Using the Cisco Bulk Administration Tool (BAT) Step 11 Click the Insert b utton (called the Update b utto n in Ci sco Call Manager ve rsion 3 .2). A popup window asks y ou if you want t [...]

4-4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapter 4 Adding th e Cisco ATA to the Cisc o CallMa nager Using Auto -Regis trati on • If you w ant to add a secon d Cisco A T A FXS port to Cisco CallM anager , you need to fabr icate a MA C address for the Pho ne 2 port by dr opping t he [...]

C HAPTER 5-1 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 5 Parameters and Defaults This se ction provides informat ion on the para meters and d efaults t hat you can use to cr eate yo ur own Cisco A T A configuration file. This section also inc ludes th e voice configu ration m enu co de for[...]

5-2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Configur ation T ext File Templ ate Note This sec tion cont ains r ecomme nded v alue s for t he Unite d State s and Swe den as conf igur ation e xamp les for cert ain param eters. For infor mati on about o[...]

5-3 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Use r I nte rfa ce (UI) Pa ram ete r NPrintf:0 TraceFlags:0x00000000 SigTimer:0x00000064 CodecName:PCMU,PCMA,G723,G729 OpFlags:0x2 VLANSetting:0x0000002b User Interface (UI) Parameter This pa ramete r type c o[...]

5-4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Parameters for Configurat ion Meth od and Encryp tion Parameters fo r Configu ration Method an d Encryption This section describes parameter s for instruct ing the Cisco A T A ho w to locate its TFTP serv e[...]

5-5 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Param eters fo r Configur ation Met hod and Encrypt ion Note From the voice configurati on menu , you ca n only enter t he IP add ress; from the w eb configura tion page , you can enter the actual URL. Valu e [...]

5-6 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Network Para meters Voice Configuration Menu Access Code 320 Related Parameters • UseTFTP , page 5-4 • TftpU RL, p age 5- 4 Network Parameters This secti on describe s the parame ters for ena bling or d[...]

5-7 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Network Param eters StaticIp Description Conf igure the Cisc o A T A IP a ddress using th is parameter if the DHCP parameter is set to 0. Valu e Type IP addre ss Default 0.0.0.0 Voice Configuration Menu Access[...]

5-8 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Account Information Param eters StaticNetMask Description Conf igure the statically assigne d subnet mask using this parameter if the DHCP parameter is set to 0. Valu e Type IP addre ss Default 255.2 55.255[...]

5-9 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Ac cou nt In fo rma tio n Par am ete rs Range Maxi mum 51 char acter s for each pa rame ter Voice Configuration Menu Access Codes 46 and 47 for EP ID 0 o r S I D 0 an d EP I D1 o r S I D1 , re spectiv ely CA0o[...]

5-10 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s SCCP Mode Parame ter SCCP Mode Pa rameter This paramete r (UseMGCP) is locate d in the yello w portion of the Cisco A T A web conf iguratio n page. The other parameters in this portion of the screen are no[...]

5-11 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Opera ting Paramet ers • CallerIdM ethod, pa ge 5-1 4 • DNS1IP , page 5-15 • DNS2IP , page 5-16 • Domain, page 5-16 • NumTxFram es, page 5-17 • UDPT OS, page 5-17 • OpFlags, pa ge 5-17 • VLANS[...]

5-12 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Operating Parame ters Default 3 Voice Configuration Menu Access Code 300 Related Parameters ConnectM ode, page 5-13 ( bit 21) AudioMod e, p age 5-1 2 (bits 1 and 17) PrfCodec Description Not u sed fo r SCC[...]

5-13 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Opera ting Paramet ers ConnectM ode Description This pa ramet er is a 32 -bit bitm ap to co ntro l the conn ection m ode of t he select ed ca ll signall ing pro tocol. Ta b l e 5 - 2 provides bit definitions [...]

5-14 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Operating Parame ters CallerIdMethod Description This 32 -bit parame ter spec ifies the s ignal fo rmat to use for b oth FXS ports for ge neratin g Calle r ID format. Possible va lues are : • Bits 0 -1 ([...]

5-15 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Opera ting Paramet ers • Bits 3- 6—These bits are for th e Start dig it (v alid v al ues are 12 for “ A ,” 13 for “B,” 14 for “C,” a nd 15 fo r “D.”) . • Bits 7-10—Th ese bits are for [...]

5-16 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Operating Parame ters DNS2IP Description This par ameter is for setting the secondary dom ain name se rver (DNS) IP , if the DHCP server doe s not provide one. I f DHCP provide s DNS2IP (if it is non-zer o[...]

5-17 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Opera ting Paramet ers Voice Configuration Menu Access Code 931 Related Parameters • TftpU RL, p age 5- 4 • CA0orCM 0 and CA1orC M1, page 5-9 NumTxFrames Description Not used for SCCP . For info rmation a[...]

5-18 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Operating Parame ters Default 0x2 Voice Configuration Menu Access Code 323 Related Parameters • TftpU RL, p age 5- 4 • DHCP , page 5-6 • VLANS etting, p age 5- 18 VLANSetting Description This paramet[...]

5-19 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Optiona l Feature Paramet ers Valu e Type Bitmap Default 0x0000002 b Voice Configuration Menu Access Code 324 Related Parameter OpFlags, pa ge 5-17 Optional Feature Pa rameters This se ction include s the par[...]

5-20 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Optional Feature Paramet ers RingCaden ce Description Use this parameter to specify th e internal a nd ex ternal ri nger caden ce pattern, expressed as a tr iplet of inte gers “a,b , and c”. • a—Nu[...]

5-21 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Optiona l Feature Paramet ers Call-Pro gress Ton e Paramete rs This secti on covers all the call -progress t ones that the Ci sco A T A suppor ts, and con tains the fol lowing topics: • List of Call-Prog re[...]

5-22 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Optional Feature Paramet ers • total-t one-t ime controls th e length of time the tone is audibl e (0 to 0xf f f f). I f t hi s va l u e i s s et t o 0 , the tone will play until another call e vent stop[...]

5-23 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Optiona l Feature Paramet ers • CallW a itT one = "1,3 0959,0,2 392,0, 0, 160 0, 4000,112 00" (appro ximately -1 0 dBm) • ConfirmT one = "1 ,30959,0 ,2392,0, 0, 480, 480,192 0" (ap pro[...]

5-24 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Optional Feature Paramet ers BusyTone Description The Cis co A T A plays t he b usy to ne when the ca llee is b usy . Default values for the nine-integer array • ntone— 2 • freq0— 30467 • freq1?[...]

5-25 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Optiona l Feature Paramet ers RingbackTone Description The Ci sco A T A play s the r ing-b ack tone when the callee is bein g aler ted b y the ca lled de vice. Default values for the nine-integer array • nt[...]

5-26 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Optional Feature Paramet ers Confir mTone Description The Cisc o A T A plays the c onfirm tone to prom pt the user to enter a phone number whe n in v okin g a supplem entary se rvice, such as call-f orward[...]

5-27 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 5 Parameters an d Defaults Optiona l Feature Paramet ers TraceFlags Description This parameter is for diagnostic use. Bit v alues are as follo ws: • Bits 0 to 6—Reserved • Bit 7—SCCP message log (set to 0 f or a simplif ied log[...]

5-28 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 5 Parameters a nd Default s Optional Feature Paramet ers[...]

C HAPTER 6-1 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 6 Configuring and Debug ging Fax Services The Cisco A T A provides two modes of fax services t hat are ca pable of intern etworki ng with Cisco IOS ga te wa ys o v er I P netw or ks. T hese mode s are cal led fax p ass-thr ough mode an[...]

6-2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 6 Config uring a nd Debuggi ng Fax Ser vices Using F ax Pass -through Mode Note Th e Cisco A T A can a lso acce pt stand ard-ba sed prot ocol-level code c switch request s, but canno t send such re quests. Theref ore, to inter operate[...]

6-3 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 6 Configuring an d Debuggi ng Fax Services Using Fax Pass- through Mo de ConnectMode Description The Connec tMode param eter is a 3 2-bit v alue. The parameter se ttings app ly to both lines of the Cisco A T A. Configure Co nnectMod e a[...]

6-4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 6 Config uring a nd Debuggi ng Fax Ser vices Using F ax Pass -through Mode Note For detaile d informat ion on settin g up yo ur IOS gate ways and on fea ture a v ailability , ref er to th e documen t Cisco F ax Service s o ver I P . E[...]

6-5 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 6 Configuring an d Debuggi ng Fax Services Using Fax Pass- through Mo de Dial-Peer Lev el Commands Y ou ca n enab le fax pass -thr ough mod e for c ommuni cation be tween a Cisco IOS gateway and the specif ied Cisco A T A using the foll[...]

6-6 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 6 Config uring a nd Debuggi ng Fax Ser vices Usin g FAX Mode Using FAX Mode Use fax mode when the gate w ays in the network do not support fax pass-through mode or dial -pe er configurat ion. Y ou ca n set one or both li nes of the Ci[...]

6-7 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 6 Configuring an d Debuggi ng Fax Services Debugging the Cisco ATA 186/188 Fa x Services Configuring the Cisco IOS Gateway for Fax Mode On the C isco gateway , disable bo th fax re lay and fax pass-thr ough at t he dial-p eer level or s[...]

6-8 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 6 Config uring a nd Debuggi ng Fax Ser vices Debuggi ng the Cisco A TA 186/188 Fax Se rvices Using prserv for Diagnos ing Fax Problems This section con tains the follo wing topics: • prse rv Ov ervi e w , page 6-8 • Analyzing prse[...]

6-9 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 6 Configuring an d Debuggi ng Fax Services Debugging the Cisco ATA 186/188 Fa x Services Proc edure Step 1 <IP addre ss>.<po rt> <IP add ress> is the IP add ress of your PC. <port> is any unused port (any number [...]

6-10 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 6 Config uring a nd Debuggi ng Fax Ser vices Debuggi ng the Cisco A TA 186/188 Fax Se rvices Debugging FAX Pass-th rough Mode When the Ci sco A T A is conf ig ured to us e fa x pass-thr ough mode , t he fax call session can be establ[...]

6-11 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 6 Configuring an d Debuggi ng Fax Services Debugging the Cisco ATA 186/188 Fa x Services Originating-Gateway Example When the Cisc o A T A is used as an ori ginating gateway for a fax session , make sure that th e following condit ions[...]

6-12 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 6 Config uring a nd Debuggi ng Fax Ser vices Debuggi ng the Cisco A TA 186/188 Fax Se rvices Using rtpcatc h for Diagnosin g Fax Problems This section con tains the follo wing topics: • rtpcatc h Overview , page 6-12 • Exam ple o[...]

6-13 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 6 Configuring an d Debuggi ng Fax Services Debugging the Cisco ATA 186/188 Fa x Services Stream f iles a re labeled with an integ er tag be ginnin g with 00. Stream f il es are also tagged with the ex te ns io n pcm for G .711A/G. 711?[...]

6-14 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 6 Config uring a nd Debuggi ng Fax Ser vices Debuggi ng the Cisco A TA 186/188 Fax Se rvices <03.pcm>: (G711u) 2.213:10000 => 2.116:10002 total 2179 pkts(2179 frames), lost 0 pkts, fill 1 silence pkts ---------- FAX Summary [...]

6-15 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 6 Configuring an d Debuggi ng Fax Services Debugging the Cisco ATA 186/188 Fa x Services [ 25]<2.213=>2.11 6> Codec G723 [ 26]<2.116=>2.21 3> Codec G723 [ 101]<2.116=>2 .213> Cod ec G711u/D [ 102]<2 .116=&[...]

6-16 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 6 Config uring a nd Debuggi ng Fax Ser vices Debuggi ng the Cisco A TA 186/188 Fax Se rvices Analyzing rtpcatch Ou tput for Fax Sessions The fol lo wing ex amples sho w the prope r fax e v ents when gate wa ys are conf igu red to ope[...]

6-17 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 6 Configuring an d Debuggi ng Fax Services Debugging the Cisco ATA 186/188 Fa x Services • NSE signa ling packet s are sent from <3.200>. • <2.53> switches to G. 711µ-law using a dyna mic paylo ad type . Example 6-4 T3[...]

6-18 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 6 Config uring a nd Debuggi ng Fax Ser vices Debuggi ng the Cisco A TA 186/188 Fax Se rvices Example 6 -7 F ax Mode F ailur e ---------- FAX Summary 1 ---------- [ 37]<2.53=>3.200> Codec G711 [ 39]<3.200=>2.53> Code[...]

6-19 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) Ol-3141-01 Chapter 6 Configuring an d Debuggi ng Fax Services Debugging the Cisco ATA 186/188 Fa x Services Possible Cause for Failure • Cisco fax r elay opti on is n ot disab led on the gateway . Example 6 -1 0 F ax P ass-through Mo de F ail ur e ----[...]

6-20 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) Ol-3141-01 Chapt er 6 Config uring a nd Debuggi ng Fax Ser vices Debuggi ng the Cisco A TA 186/188 Fax Se rvices[...]

C HAPTER 7-1 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 7 Upgrading the Cisc o ATA Signaling Image Thi s sect ion d escri bes t wo me thod s for u pgrad ing t he Cisc o A T A soft war e for t he SCCP prot ocol : • Upgradi ng the Signaling Image V ia Ci sco Cal lManager , page 7-2 —This [...]

7-2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 7 Upgradi ng the Ci sco ATA Sign aling I mage Upgradi ng the Signali ng Image Via Ci sco CallMana ger Upgrading th e Signaling Imag e Via Cisc o CallManager This fe ature i s support ed in C isco Ca llManage r version 3.2 or later and[...]

7-3 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 7 Upg rading the Cisco ATA Signaling Image Upgrading the Signaling Image Via Cisco CallManager Procedure fo r Upgrading One Cisco AT A Step 1 Do wnload the latest Cisco A T A release softwar e for SCCP from the Cisco web site, and store[...]

7-4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 7 Upgradi ng the Ci sco ATA Sign aling I mage Upgradi ng the Signali ng Image Man ually Upgrading th e Signaling Imag e Manually This section descri bes how to manua lly upgrade the Cisco A T A with the most recent signal ing image. T[...]

7-5 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 7 Upg rading the Cisco ATA Signaling Image Upgradi ng the Sign alin g Image Manu ally Upgrad e Requ irement s The follo wing list contains th e requireme nts for using the a ta186us.e xe f ile a nd the v oice conf igurat ion menu to upg[...]

7-6 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 7 Upgradi ng the Ci sco ATA Sign aling I mage Confirming a Su ccessful Sig naling Image U pgrade Step 3 Using th e telepho ne keypad, ente r the foll owing: 100# ip_ad dress_of_P C * port # This is th e IP address of th e PC and the p[...]

7-7 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 7 Upg rading the Cisco ATA Signaling Image Conf irmi ng a Su cces sful Sig nalin g Im age Upg rade Using the Voice Configuration Menu T o us e the v oice conf igur ation men u to v eri fy a succ essful image u pgrad e, perf orm the f ol[...]

7-8 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapte r 7 Upgradi ng the Ci sco ATA Sign aling I mage Confirming a Su ccessful Sig naling Image U pgrade[...]

C HAPTER 8-1 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 8 Troubleshooting This se ction de scribes troubleshoot ing pr ocedures f or the Cisco A T A : • General Troubleshoot ing T ips, page 8-1 • Symptoms and Actions , page 8-2 • Install ation and Upgr ade Issues, page 8-3 • Resta r[...]

8-2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapter 8 Trouble shoot ing Symptoms and Actions Symptoms an d Actions Sympto m Pa rameters with va lues set by using the web ser ver int erface o r voic e conf iguration me nu re vert to their original settings. Possible Cause Y ou are using [...]

8-3 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 8 Troubleshoot ing Installat ion and Up grade Is sues Sympto m Cannot pl ace ca ll. Possible Cause Equi pment f ail ure on t he netw ork . Recommended Ac tion Replace defec ti v e netwo rk equi pment. Possible Cause Recipi ent has not r[...]

8-4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapter 8 Trouble shoot ing Restarting the Cisco CallMan ager Sympto m V oic e prompt returns Up grade faile d message. This ca n only occur i f you are usin g the ex ecuta ble-f ile u pgrade met hod. Possible Cause Y ou have entered a n incor[...]

8-5 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 8 Troubleshoot ing Debuggi ng Debugging The MS-DOS Windows-based debuggi ng progr am to ol, p reser v .exe, i s incl ude d in every s oftware upgrade package. T he tool is also available from Ci sco T A C. The prserv pr ogram is used i [...]

8-6 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapter 8 Trouble shoot ing Frequent ly Asked Q uestions Frequently Asked Questio ns Q. How can I recover the box if I forgot the pa ssword? A. There ar e two im portant pa ssw ords. On e is the UIP assw ord, which pr otects a ccess to the C i[...]

8-7 Cisco ATA 186 and C isco ATA 188 Analog Telephone Ad aptor Admini strator’s Guide (SCCP) OL-3141-01 Chapter 8 Troubleshoot ing Frequent ly Asked Questi ons Q. Can I change th e R T P frame siz e of voi ce codecs fo r the Cisco A T A when usin g with SCCP image ? A. Y es. The R TP frame size is contro lled b y the Cisco CallManager whe n the C[...]

8-8 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Chapter 8 Trouble shoot ing Cont act ing TA C Contac ting TAC Qualif ied custom ers who need to cont act the Cisco T echnical Ass istance Center ( T A C) must p rovid e the follo wing informatio n: • Product c odes. • Software versio n num[...]

A- 1 Cisco ATA 186 and Cisco ATA 188 Analog Tele phone Adapto r Administrator ’s Guide (SCCP) OL-3141-01 APPEND IX A How to Use Pre-call a nd Mid-call Services This sectio n cont ains end-u ser pr ocedur es fo r pr e-call s ervice s and mid-call se rvices th at t he Cis co A T A supports fo r the SCCP protoco l. Note Th e Cisco A T A admin istrat[...]

A- 2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Pre- call Services Activate Call-Forward-All Use t his feat ure to send a ll call s from o ne te lephone number t o anothe r tele phone n umber . T o activ ate Call -F [...]

A-3 Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Append ix A How to Use Pre-ca ll and Mid -call Service s Procedu res for Usi ng Pre-cal l Services Call P ickup T o ans wer a phone in your call p ickup g roup, fo llow these steps: Proc edure Step 1 Pic k up the ha ndse t, pr ess ** then 3 on[...]

A- 4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mi d-call Servi ces Procedures for Using Mid -call Servic es The method of initiat ing and using mid-call services during a call when using SCCP diff ers accordi ng to [...]

A-5 Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Append ix A How to Use Pre-ca ll and Mid -call Service s Procedu res for Usin g Mid-ca ll Servi ces Cisco VG 248 Style There following t hree p rocedures are unique t o Cisco VG248 sty le: • Cisco VG24 8 Style Three-w ay Calling Procedur e, [...]

A- 6 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mi d-call Servi ces Cisco VG248 Conference Call Procedure Step 1 Perform a hookf lash t o place the cur rent c all on hold an d obtai n a se cond di al tone . Step 2 En[...]

A-7 Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Append ix A How to Use Pre-ca ll and Mid -call Service s Procedu res for Usin g Mid-ca ll Servi ces Cisco ATA Style Conference Calling Procedu re Step 1 While e ngaged in a call, perfor m a hoo kflash, t hen pre ss 3 o n your tel ephone keypad[...]

A- 8 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mi d-call Servi ces[...]

B-1 Cisco ATA 186 and Cisco ATA 188 Analog Tele phone Adapto r Administrator ’s Guide (SCCP) OL-3141-01 APPEND IX B Voice Menu Codes This sec tion con tains a quick -refer ence li st of th e voice co nfiguration me nu opti ons for t he Cisco A T A. For informa tion on the u se of the voice menu, see “ Chapte r 3, “ Configuring the Cisco A T A[...]

B-2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendi x B Voice Menu Code s Ta b l e B - 2 lists configura tion codes. For additiona l inform ation ab out these parame ters, see “ Ch apter 5, “P aramete rs and Def aults.” T able B-2 Cisco A T A V oice Me nu Codes—Confi gur ation P[...]

B-3 Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Append ix B Voice Menu Codes Ta b l e B - 3 lists codes use d in t he softwa re upgra de pro cess. For i nformat ion abou t thes e code s, see “ Appe ndix , “U pgrading the C isco A T A Signaling I mage.” T able B-3 Cisco A T A V oice Me[...]

B-4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendi x B Voice Menu Code s[...]

C-1 Cisco ATA 186 and Cisco ATA 188 Analog Tele phone Adapto r Administrator ’s Guide (SCCP) OL-3141-01 APPEND IX C Cisco ATA Specifications This section desc ribes the Cisc o A T A specifications: • Physical Sp ecifications, page C -1 • Electric al Specif icatio ns, page C-2 • En vi ronmental Spec ific ations, pa ge C-2 • Immunit y Speci[...]

C-2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendi x C Cisco ATA Sp ecif ication s Electrical Specification s for Cisco ATA Electrical Specificat ions for Cis co ATA Environme ntal Specificati ons Immunity Specifications EN50082 -1, incl uding th e following: • EN61000- 3-2, Electr o[...]

C-3 Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Append ix C Cisco ATA Specificatio ns Physical Interfaces Physical Interfaces Ringing Chara cteristics Software Specifications T able C-4 Ph ys ical Int erf ac es Description Specification Ethern et T wo RJ-45, IEE E 802.3 10BASE-T standar d A[...]

C-4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendi x C Cisco ATA Sp ecif ication s Softw ar e Spe cific ation s Fax G.711 fax pass-t hrough and G.711 fax mode. Enhanc ed fax p ass-thro ugh is su pporte d on th e Cisco A T A. Success of fax transm issions up to 14.4 kbps depe nds on net[...]

C-5 Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Append ix C Cisco ATA Specificatio ns Sof tware Sp ecifi cations V oice features • V oice ac ti vity det ection (V AD) • Comfort noise ge nerati on (CNG) • Dynamic jitte r buf fer (adapti v e) V oice-over-IP (V oIP) protocol s • H.323 [...]

C-6 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendi x C Cisco ATA Sp ecif ication s Softw ar e Spe cific ation s[...]

D- 1 Cisco ATA 186 and Cisco ATA 188 Analog Tele phone Adapto r Administrator ’s Guide (SCCP) OL-3141-01 APPEND IX D SCCP Call Flows This section describes basic call flows for the Cisc o A T A: • Supported SCCP Me ssage Set, page D-1 • Call Flo w Scenarios for Successful Calls, page D-3 Note Th e term Cisco A T A is use d througho ut this ma[...]

D- 2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendix D S CCP Call Flows Supported SCCP Messa ge Set – StationCapabilitie sRes – StationS erve rReq – StationAlar m • Call Control Messages – StationK ey PadButton – StationEnbloc Call – StationStimulus – StationOf fHook ?[...]

D-3 Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Appendix D SCCP Call Flows Call Fl ow Scena rios for Success ful Calls Call Flow Scena rios for Successful Calls This sectio n describes call flo ws for the fo llo wing scenarios: • Cisco A T A-to- Cisco CallManager , page D-3 • Cisco A T [...]

D- 4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendix D S CCP Call Flows Call Flow Scena rios for Succes sful Calls T able D-1 A ction Descr iptions fo r First Call Flow Step Action Description Step 1 StationRegister—Cisc o A T A to Cisco CallManager Cisco A T A sends a messag e to an[...]

D-5 Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Appendix D SCCP Call Flows Call Fl ow Scena rios for Success ful Calls Cisco ATA-to-Cis co CallMan ager-to-Cisc o ATA Figure D-2 illustrates the call flo w betwee n Cisco A T A 1 and Cisco A T A 2 through a Cisco CallMa nager . The call flow i[...]

D- 6 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendix D S CCP Call Flows Call Flow Scena rios for Succes sful Calls Step 3 Sta tion Start T one (Ins ide Dial T one )—Cisco CallManager to Cisco A T A 1 Cisc o CallManag er command s Cisco A T A 1 to play a spec ifie d tone. I f the Cisc[...]

D-7 Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 Appendix D SCCP Call Flows Call Fl ow Scena rios for Success ful Calls Step 18 Station Open Rece i ve Channel—Cisc o CallM anager to Cisco A T A 1 Cisc o CallM anager a llo ws Cisc o A T A 1 t o be gin r ecei ving a unicast R TP stream. Step[...]

D- 8 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendix D S CCP Call Flows Call Flow Scena rios for Succes sful Calls[...]

E-1 Cisco ATA 186 and Cisco ATA 188 Analog Tele phone Adapto r Administrator ’s Guide (SCCP) OL-3141-01 APPEND IX E Performing a Cross-Protocol Upgrade This sect ion describe s how to perform an upgrade f rom the SCCP signaling image to either th e MGCP , SIP or H.323 signa ling images. Y o u can c onfi gure the Cisco A T A to autom atically do w[...]

E-2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 Appendi x E Perfo rming a Cr oss-Prot ocol Upgrade Exam ple The upg radeco de paramet er value could be : upgrade code :3,0x30 1,0x0 400,0x 0200,19 2.168 .2.170, 69,0x02 0723 a,ata18 6-v2- 15-020 723a.zu p This i nstructs the Ci sco A T A to u[...]

GL-1 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adapto r Administra tor’s Guide (SCC P) OL-3141-01 GLOSSAR Y Numerics 10BASE-T 10-Mbps baseban d Ethern et spe cification usi ng two pair s of tw isted-pa ir cabl ing ( Categories 3, 4, o r 5): one pair for transmitt ing data and th e other for re ceiving data. 10BASE-T , whic h is part of the[...]

Glos sary GL-2 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 compr ession Th e ru nning of a data se t throug h an a lgorithm that r educes t he space required to store or th e bandwi dth requir ed to transmit the data set. Compare w ith comp anding and expan sion. CoS Class of serv ice. An i[...]

Glossary GL-3 Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 FXO Foreign Ex change Of fice. An FXO int erface conne cts to the pub lic switche d telephon e network (PSTN) centr al of f ice and is the interf ace of fered on a stan dard telephone. Cisco FXO interfac e is an RJ-11 conn ector th a[...]

Glos sary GL-4 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 IP Intern et Protocol . Network layer pr otocol in the T CP/IP stack o ffering a con nectionle ss intern etwork service. IP p rovides fe atures for addressi ng, ty pe-of-serv ice sp ecification , frag mentati on and reassem bly , an[...]

Glossary GL-5 Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 P POTS Plain old telepho ne service . Basic telephon e service sup plying stan dard single-li ne telephon es, telephone lines, and a ccess to the PST N. Proxy S erver An inter media ry program that act s as both a server and a cli en[...]

Glos sary GL-6 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01 SIP Session Initia tion Protocol. Protocol dev eloped b y the IETF MMUSIC W orking Group as an alterna tiv e to H.32 3. SIP fea tures ar e compli ant with IETF RFC 254 3, publis hed in Ma rch 1999 . SIP equips pla tforms to signal t[...]

Glossary GL-7 Cisco ATA 186 and Cisc o ATA 188 Analog Tele phone Adaptor Adm inistrator ’s Guide (SCCP) OL-3141-01 voice pa cket gateway Gateway platfor ms that enable Intern et tele phony service provider s to offer res idential and b usiness-c lass services for Internet telephony . VoIP V oice o ver IP . The c apabilit y to carry normal telepho[...]

Glos sary GL-8 Cisco ATA 186 and Cisco ATA 188 Analog Tel ephone Adap tor Administr ator’s Guide (S CCP) OL-3141-01[...]

IN-1 Cisco ATA 186 and Cisco 188 Analog Tele phone Adapto r Administrator ’s Guide (SCCP) OL-3141-01 INDEX Numerics 802.1P Class of Se rvice ( Cos) Bit configu ration 3-9 802.1Q VLAN ID 3-4 A acces s voicem ail A-1 activat e call-f orward-all A-2 adding a seco nd FXS port 4-3 adding Cisco AT As to Cisco Cal lManag er usin g auto registra tion 4-4[...]

Index IN-2 Cisco ATA 186 an d Cisco 188 Analog Telephone Adaptor Admini strator’s Guid e (SCCP) OL-3141-01 using T FTP and D HCP ser vers 3-7 Web-based 3-21 Wed-based 3-23 mid-call services style 5-14 NSE payl oad type 5-14 obtaini ng file from T FTP serve r 3-15 overvi ew 1-9 parame ters AudioMod e 5-12, 6-2, 6-6 CallerIdMethod 5-14 ConnectM ode[...]

Inde x IN-3 Cisco ATA 186 and Cisco 188 Analog Tele phone Adapto r Administrator ’s Guide (SCCP) OL-3141-01 E electric al specifications C-2 ena bling and di sab ling p orts 5-8 ena bling user- spe cified voice VLAN ID 3-4 encr yption 3-14, 5-5 encry ption exam ples 3-14 encr yption key 5-5 Encr yptKey 3-14, 5-5 Encr yptKey p aramete r 5-5, 8-6 e[...]

Index IN-4 Cisco ATA 186 an d Cisco 188 Analog Telephone Adaptor Admini strator’s Guid e (SCCP) OL-3141-01 manuall y upgrading signa ling image 7-4 maximu m number of digit s in phone num ber 5-15 maximu m on-hook tim e 5-20 MediaP ort parame ter 5-27 MeetMe co nferen ce A-3 mid-ca ll serv ice fo rmat 3-9 mid-call ser vices ATA style A-6 Bellcore[...]

Inde x IN-5 Cisco ATA 186 and Cisco 188 Analog Tele phone Adapto r Administrator ’s Guide (SCCP) OL-3141-01 S safety recomme ndations 2-2 scaling f actor calc ulation 5-22 SCCP arch itect ure 1-3 overvi ew 1-2 version 1-5 SCCP/MGCP pr otocol sel ection 3-9 SCCP mode enabled 5-10 seconda ry Cisc o CallM anager confi guration 5-9 seco ndary domai n[...]

Index IN-6 Cisco ATA 186 an d Cisco 188 Analog Telephone Adaptor Admini strator’s Guid e (SCCP) OL-3141-01 using ex ecut able file 7-4 upgradi ng the sign aling image 3-24 User Inter face (UI) Pa ramet ers 5-3 user i nterfac e pa ssword 3-9 UseTFTP parameter 5-4 using atapn ame.e xe tool for non- dotted he xadecima l value 3-12 V VG248 Style 5-14[...]