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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Cisco Systems SMTP. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Cisco Systems SMTP o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Cisco Systems SMTP se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Cisco Systems SMTP, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Cisco Systems SMTP debe contener:
- información acerca de las especificaciones técnicas del dispositivo Cisco Systems SMTP
- nombre de fabricante y año de fabricación del dispositivo Cisco Systems SMTP
- condiciones de uso, configuración y mantenimiento del dispositivo Cisco Systems SMTP
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Cisco Systems SMTP no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Cisco Systems SMTP y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Cisco Systems en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Cisco Systems SMTP, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Cisco Systems SMTP, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Cisco Systems SMTP. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Corporate Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 526-4100 A dministration Guide f or Cisco Unif ied MeetingPlace SMTP E-Mail Gate w a y Re lease 5.4 Ju ly 28, 20 06 Text Part Number: OL -11018-01[...]
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THE SPECIFICATION S AND INFORMAT ION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJECT T O CHANGE WITH OUT NOTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED. USERS MUST TAKE FULL RESPO NSIBILITY FOR THEIR APPLICAT ION OF ANY [...]
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iii Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 CONTENTS Preface v Purpose v Audience v Naming Conventions v Documentation Conventions vi Cisco Unified MeetingPlace Documentation vii Obtaining Documentation vii Cisco.com vii Product Documentation DVD viii Ordering Documentation viii Documentation[...]
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Contents iv Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Understanding the Con figuring the E-Mail Gateway Dialog Box 3-2 Setting E-Mail Notification Parameters 3-3 Understanding th e Notifications Dialog Box 3-4 Changing the Cisco Unified MeetingPlace Gateway SIM Configuration 3-5 Understanding t[...]
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v Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface See the follo wing sections: • Purpose, page v • Audience, p age v • Naming Con v entions, page v • Documentation Co n ven tions, page vi • Cisco Unif ied MeetingPlace Documentation, page vii • Obtaining Documen tation, page vi i ?[...]
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vi Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Documentation Co nventions Documentation Conventions Ta b l e 1 Pr oduct Naming Con ventions Te r m Definition Referred to in This Document As Cisco Unif ied MeetingPl ace 8100 series server Includes Cisco Unified MeetingPlace 8106 and Cisco [...]
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vii Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Cisco Unified MeetingPlace Doc umentation Cisco Unif ied MeetingPlace documentatio n also uses the follo wing con ventions: Note Means reader take n ote. Notes contain helpful sugg esti ons or references to mate rial not co vered in the docu[...]
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viii Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Documentation Fe edback Y ou can access international Cisco w ebsites at this URL: http://www .cisco.com/p ublic/countries_languages.shtml Product Documentation DVD The Product Documentation DVD is a comprehensi ve library of technical prod[...]
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ix Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Cisco Product Security Overview From this site, you will f ind information abo ut how to : • Report security vulnerabi lities in Cisco products. • Obtain assistance with secur ity incidents that in volve Cisco p roducts. • Register to r[...]
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x Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Obtaining Technica l Assistance Obtaining Technical Assistance Cisco T echnical Support pro vides 24-hour -a-day aw ard-winning techni cal assistance. The Cisco T echnical Support & Documentat ion website on Cisco.com features extensi v e [...]
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xi Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Obtaining Additional Publ ications and Information For a complete list of Cisco T AC con tacts, go to this URL: http://www .cisco.com/techsupport/co ntacts Definitions of Service Request Severity T o ensure th at all service re quests are rep[...]
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xii Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Preface Obtaining Additional Pub lications and Information • iQ Magazine is the quarterly pub lication from Ci sco Systems designed to help gro wing companies learn ho w they can use technolog y to increase re venue, streamline their busi ness, an[...]
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CH A P T E R 1-1 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 1 Introducing Cisco Unified MeetingPlace SMTP E-Mail Gateway See the follo wing sections in this chapter: • About Cisco Unif ied MeetingPlace SMTP E-Mail Gate way , page 1-1 • Ho w E-Mail Notif ication W orks, page 1-1 About Cisco [...]
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1-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 1 Introducing Cisco Unified MeetingPlace SMTP E-Mail Gateway How E-Mail Notification Works – Gets the schedule notif ication from the post of fice. – V erif ies that the user prof ile of the sche duler is conf igured to send notif icatio[...]
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CH A P T E R 2-1 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 2 Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway This chapter d escribes how to install C isco Unified Meeting Place SMTP E-M ail Gateway. See the follo wing sections: • Preparing for the Installation, page 2-1 • Install[...]
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2-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 2 Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway Installing the Cisco Unifi ed MeetingPlace Gateway SIM Installing the Cisco Unified MeetingPlace Gateway SIM Y ou must install Cisco Unif ied MeetingPlace SMTP E-Mail Gatew ay Relea[...]
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2-3 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 2 Installing Cisco Un ified MeetingPlace SMTP E-Mail Gateway Installing Cisco Unified M ee tingPlace SMTP E-Mail Gateway Step 6 In the f ield, enter the IP ad dress of the computer on which you w ant to install Gate way SI M and click Next [...]
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2-4 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 2 Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway Installing Cisco Unified Mee tingPlace SMTP E-Mail Gateway Step 7 In the SMTP Server Information d ialog box, do the follo wing: a. In the Server f ield, enter the hostname or IP ad[...]
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2-5 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 2 Installing Cisco Un ified MeetingPlace SMTP E-Mail Gateway Verifying the Cisco Unified MeetingP lace SMTP E-Mail Gateway Installation Step 15 Click Finish . Note If the InstallShield W izard w as unable to copy certain f iles during th e [...]
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2-6 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 2 Installing Cisco Unified MeetingPlace SMTP E-Mail Gateway Uninstalling Cisco Unified Mee tingPlace SMTP E-Mail Gateway Step 2 If you stopped the MeetingPl ace SMTP Gatew ay service before you stopped th e MeetingPlace Notifi cation Gate wa[...]
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CH A P T E R 3-1 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 3 Configuring the Cisco Unified MeetingPlace SMTP E-Mail Gateway for Operation This chapter describe s how to configure your Cisco Unified MeetingPla ce SMTP E-Mail Gateway for operation. See the follo wing sections: • Accessing and [...]
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3-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco U nified MeetingPlace SMTP E -Mail Gateway fo r Operation Accessing and Configuring the Cisco Unified Meetin gPlace Gateway Configurations Tool • Click the Not Requir ed radio b utton when the e-mail serv er does no[...]
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3-3 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 3 Configuring the Cisco Unified MeetingPlac e SMTP E-Ma il Gateway for Operation Setting E-Mail Notification Parameters Setting E-Mail Notification Parameters Y o u can conf igure the Cisco Un ified MeetingPl ace SMTP E-Mail Gate w ay to pl[...]
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3-4 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco U nified MeetingPlace SMTP E -Mail Gateway fo r Operation Setting E-Mail Notification Parameters authentica tion. Y ou can also spe cify that th e Cisc o Unified MeetingPlace S MTP E-Mail Ga tew ay use a URL in the no[...]
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3-5 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 3 Configuring the Cisco Unified MeetingPlac e SMTP E-Ma il Gateway for Operation Changing the Cisco Unified MeetingPlac e Gateway SIM Config uration Changing the Cisco Unified MeetingPlace Gateway SIM Configuration The Gate way SIM facili t[...]
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3-6 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco U nified MeetingPlace SMTP E -Mail Gateway fo r Operation Changing the Cisco Unified Meetin gPlace Gateway SIM Configuration To Change Parameters in the Cisco Unified MeetingPlace Gateway SIM Step 1 On the computer on[...]
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3-7 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 3 Configuring the Cisco Unified MeetingPlac e SMTP E-Ma il Gateway for Operation Changing the Cisco Unified MeetingPlac e Gateway SIM Config uration Ta b l e 3-4 describes elem ents in the MeetingPlace Serv er Entry dialog box. Ta b l e 3-4[...]
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3-8 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 3 Configuring the Cisco U nified MeetingPlace SMTP E -Mail Gateway fo r Operation Changing the Cisco Unified Meetin gPlace Gateway SIM Configuration[...]
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CH A P T E R 4-1 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 4 Customizing Meeting Notifications This chapter describes ho w you can cu stomize the information in the notices t hat Cisco Unified MeetingPlace SMTP E-Mail Gate way distr ibutes to meet ing participants. See the follo wing sections:[...]
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4-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 4 Customizing Meeting Notifications How to Customize a Notification Template • Information about ho w to acce ss recordings o f the meeting How to Customize a Notification Template See the follo wing sections for informat ion on customizin[...]
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4-3 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 4 Custom izing Meeting Notifications How to Customize a Notification Template Identifying Notification Templates The notif ication templates that Ci sco Unifi ed MeetingPlace uses are as follo ws: • NotifySchedule.tpl —Used to generate [...]
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4-4 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 4 Customizing Meeting Notifications How to Customize a Notification Template To Edit a Notification Template W e recommend that you mak e backup copies of templ ate fil es that you want to modi fy . Y ou can copy the fi le to another folder [...]
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4-5 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 4 Custom izing Meeting Notifications How to Add Access Information in MeetingTime How to Add Access Information in MeetingTime Users may require additiona l instruction or information to acce ss Cisco Unif ied MeetingPlace meetings in your [...]
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4-6 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 4 Customizing Meeting Notifications Activating Notification About Meeting Schedules To Add Instruction Information Step 1 Start MeetingT ime and log in to the Ci sco Unified Meet ingPlace A udio Server. Step 2 Click File > Open Register B[...]
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4-7 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 4 Custom izing Meeting Notifications Activating Notification About Meeting Schedules • Notify a meeting scheduler that cons ecuti ve meetings were not atten ded This allo ws Cisco Unif ied MeetingPlace t o send a notif icat ion to the mee[...]
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4-8 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 4 Customizing Meeting Notifications Activating Notification About Meeting Schedules[...]
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CH A P T E R 5-1 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 5 Troubleshooting This chapter e xplains ho w to troubleshoo t problems that can occur after inst alling Cisco Unif ied MeetingPlace SMTP E-Mail Gate way. See the follo wing sections: • Resolving Connecti vity Problems, pag e 5-1 •[...]
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5-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 5 Tro ubleshooting Resolving Attend Link Problems If MPNotify reco rds do not appear, v erify that th e hostname for the Cisco Unified MeetingPl ace Audio Server entered in th e E-Mail Gatewa y tab of the Cisc o Unif ied MeetingPlace Gate w [...]
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5-3 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 5 Troubleshooting Resolving Meeting Notification Problems To Check the Profile of an Invited User Step 1 Log in to MeetingT ime. Step 2 Click File > Open Register Book > Conf igur e . Step 3 Locate the User Informa tion sectio n and c[...]
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5-4 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 5 Tro ubleshooting Resolving Notifica tion Language Problems Step 5 Click Done . V erify that the mailbox mapping is correct b y doing the follo wing pr ocedure. To Verify Mailbox Mapping Step 1 In the deskto p on which the Cisco Un ified Me[...]
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5-5 Administration Guide for Cisco Unified Meetin gPlace SMTP E-Mail Gateway Re lease 5.4 OL-11018-01 Chapter 5 Troubleshooting Resolving No tification Time Zone Proble ms Step 5 Check the radio b utton for the method t hat you want to use to search the records for this user , and enter the appropriate v alue in th e “Begins wit h” fiel d. The [...]
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5-6 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Chapter 5 Tro ubleshooting Resolving Problems w ith Meeting Attachments Resolving Problems with Meeting Attachments Q. Why are attach ments for mee tings that w ere schedul ed using Mee tingTime or ov er the web no t being receiv ed by the in vited [...]
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A-1 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 APPENDIX A Tags You Can Use in No tification Templates Ta b l e A-1 lists and def ines the tags that you can u se in notif ication templates. Fo r instructions on modifying a notif ication template, see Chapter 4 , “Customizing Meeting Notif icati[...]
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A-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Appendix A Tag s You Can Use in Notific ation Templates Meeting ID <!--#Cisco MTGID --> Inserts the meeting ID. Meeting date <!--#Cisco Month --> <!--#Cisco Month language=006 -- > <!--#Cisco Day -->, <!--#Cisco Y ear --&g[...]
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A-3 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Appendix A Tags You Can Use in Notification Templates Pre vious meeting month <!--#Cisco MonthPrev --> <!--#Cisco MonthPre v language=006 --> Inserts the month of the pre vious meeting. The numeri c tag allo ws language-specif ic data to[...]
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A-4 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 Appendix A Tag s You Can Use in Notific ation Templates Ta b l e A-2 lists the language mapping that you can u se in tags. This tag is not intended to ha ve a label <!--#Cisco ReschedReason --> Inserts text that desc ribes what has changed abo[...]
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IN-1 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Mail Gateway Release 5.4 OL-11018-01 INDEX A alarm table, logging gateway erro rs 3-5 attachment s, troublesho oting 5-6 authentication option about 2-4 account name and password 2-2, 2-4 B browser, version 5-2 C Cisco MCS requirements 2-1 Cisco Unified MeetingPlace Audio Server hostn[...]
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Index IN-2 Administration Guide for Cisco Unified Mee tingPlace SMTP E-Ma il Gateway Re lease 5.4 OL-11018-01 O option key requirements 2-1 R recurring meetings e-mail notification when ending 4-6 e-mail notification when no one attends 4-7 T tags used to customize e-mail not ification templates 4-3 templates for e-mail notifications 4-1 types used[...]