Cisco Systems SPA 525G manual

Cis c o Small Busine s s Pro S P A 500 Serie s IP P hones Model S P A 525 G US ER GUIDE[...]

© 2009 Cisco Syst ems, Inc. All rights reser ved. OL - 18193- 03 FC C and IC Statemen t Fe deral Communic a tion C ommission Inter fer enc e Sta tement This equipment has b een test ed and f ound t o comply with the limits f or a Clas s B digital device, pursuant to P ar t 15 of the FCC Rules. The se limits are designed to pr ovide reasonable pr o[...]

© 2009 Cisco Syst ems, Inc. All rights reser ved. OL - 18193-03 IMPOR T ANT NOTE FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set f or th f or an uncontrolled en vir onment . This equipment should b e installed and operated with minimum distance 20 cm bet ween the radiator & your body . This tran[...]

Contents Cisco S mall Business Pro IP Phone SP A 525G (SIP) 1 FCC and IC Statement 2 Federal Communication Commissi on Interference Statement 2 IMPORTANT NOTE 3 Industry Canada Statement 3 Chapter 1: Getting Started 6 Overview of the Cisco SPA 525G IP Phone 7 Caring for Your Phone 8 Understanding Your Phone’s Lines and Buttons 9 Phone Components [...]

Contents Cisco S mall Business Pro IP Phone SP A 525G (SIP) 2 Connecting Your Phone to the Computer Network 27 Connecting Your Phone to the Wired Network 27 Connecting Your Phone to the Wireless Network 27 Determining Your Wireless Router Secur ity Type 28 Using Wi-Fi Protected Setup with the Cisco SPA 525G 31 Manually Adding a Wireless Pr ofile on[...]

Contents Cisco S mall Business Pro IP Phone SP A 525G (SIP) 3 Delaying Call Forwarding When You Don’t Answer the Phone 45 Stopping Call Forwarding 45 Setting Do Not Disturb 45 Configuring Call Waiting 46 Picking Up a Call 47 Parking a Call 48 Placing a Three-Way Conference Call 49 Using the Phone Directories 50 Using Your Personal Address Book 50[...]

Contents Cisco S mall Business Pro IP Phone SP A 525G (SIP) 4 Creating and Using Speed Dials 63 Creating Speed Dials on Unused Line Buttons 64 Creating Numerical Speed Dials 64 Playing MP3 Files on Your Phone 65 Creating the Playlist 65 Playing Songs 66 Changing the Left and Right Channel for Stereo Headsets 67 Using the Paging Feature 68 Paging An[...]

Contents Cisco S mall Business Pro IP Phone SP A 525G (SIP) 5 Chapter 5: Using the Web Interface 81 Logging in to the Web Interface 82 Configuring Your Address Book 82 Setting Do Not Disturb 83 Configuring Call Forwarding 84 Configuring Call Waiting 85 Blocking Caller ID 85 Blocking Anonymous Calls 86 Viewing Call History Lists 86 Creating Speed Di[...]

1 Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 6 Get ting St ar te d This chapter pr ovide s an ov er view of your Cisco SP A 525 G IP phone. It contains the f ollowing s ections : • Over view of the Cis co S P A 525 G IP Phone, page 7 • Understanding Y our Phone’ s Lines and But tons, page 9 • Using the Ke ypad and But[...]

Get ting Star ted Over view of the Cisc o SP A 525G IP Phone Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 7 1 O ver view of the Cis c o SP A 525G IP Phone The Cisco S P A 525G IP Phone is a full-f eatured V oIP ( V oic e over Int ernet Prot ocol) phone that provide v oice communication over an IP net work . It provides traditio[...]

Get ting Star ted Over view of the Cisc o SP A 525G IP Phone Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 8 1 The Cisco S P A 525G has a 320 x 240 color , 3.2" inch L CD screen and provides up t o five t elephone extensions. It provides the f ollowing hardware f eatures: • 2 Ethernet 10/ 100 Mbps p or ts • 802.3af P ow[...]

Get ting Star ted Unders tanding Y our Phone ’ s Lines and B uttons Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 9 1 Understanding Y our Phone ’ s Line s and But tons Use the f ollowing graphic and table t o identif y the parts of your phone. Phone C omponents Fi gure 1 Cisc o SP A 525G Phone Comp onents T able 1 IP Phone C[...]

Get ting Star ted Unders tanding Y our Phone ’ s Lines and B uttons Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 10 1 4 L CD Screen Y our phone may var y , but typically displays : • Date and time • Phone station name • Line extensions • Softkey options • Star tup logo, screen sav er , backgr ound photo, and photo a[...]

Get ting Star ted Unders tanding Y our Phone ’ s Lines and B uttons Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 11 1 So ftk ey Bu tto ns The phone displa ys f our s oftke y buttons at a time on the L CD s cr e en. Diff ere nt softkey buttons displa y depending on the phone screen or menu that is shown. Press the Right Arrow [...]

Get ting Star ted Unders tanding Y our Phone ’ s Lines and B uttons Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 12 1 BXf er Perf orms a blind call transf er . See “Performing an Unattended (Blind) T ransf er ,” on page 41 . Call Rtn Returns the last miss ed call by dialing the number that called you. See “Viewing and R[...]

Get ting Star ted Unders tanding Y our Phone ’ s Lines and B uttons Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 13 1 Hold Place s a call on hold. Se e “Putting a Call on Hold,” on page 39 . Ignore Ignores an incoming ca ll. Join Connects a conf erence call. List In some menus , shows a list of configured items (f or exam[...]

Get ting Star ted Using the Keypad and Buttons with Menus Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 14 1 Using the K eyp ad and But tons with Menus Y ou press a softkey button o r other but t ons t o ent er menus on the L CD screen. Using Ke yp ad Shor tcuts Use the keypad t o enter the number of the menu or sub -menu item. [...]

Get ting Star ted En tering Numbers and T ex t in F ields Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 15 1 Entering Numbers and T ex t in F ields Some fields on the IP phones requir e you t o enter numbers and te x t using the ke ypad and/ or s oftkey buttons. In general, the f ollowing guid elines apply : • Use the keypad t[...]

Get ting Star ted Using Phone Hardw are and Acce ssorie s Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 16 1 Using Phone Hardwar e and Ac c e s s orie s Using the Sp eak erphone The SP A IP Phones provide a speak erphone. T o us e the speakerphone, pr e ss the Speaker button (the handset can be either on or of f hook). Using Wir[...]

Get ting Star ted Using Phone Hardw are and Acce ssorie s Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 17 1 • F or wired headsets : Conne ct the 2.5mm conne ct or from the headset int o the headse t por t on the right si de of the IP phone as shown in the f ollow ing graphic: Conne cting Blueto oth He adset s Y our phone is B[...]

Get ting Star ted Using Phone Hardw are and Acce ssorie s Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 18 1 STEP 4 Scroll t o PIN and enter the PIN f or your Bluetooth headset . STEP 5 Scroll t o Conn ect Aut omatically and pres s the Right Arr ow ke y to tu rn to On . STEP 6 Press Connect . The pr ofile screen displa ys and a [...]

Get ting Star ted Using Phone Hardw are and Acce ssorie s Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 19 1 T o swit ch from the handset t o the speakerphone, press the Sp eak erphone button and place the handset back on the hook . T o swit ch from the speakerphone t o a headset , press the Heads et button. T o swit ch from the[...]

2 Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 20 Inst alling Y our Phone This chapt er des cribes how to install and connect your Cisco S P A 525G IP Phone. It contains the f ollowing sections : • Bef ore Y ou Begin , pa ge 21 • Conne cting the Handset , page 21 • (Optional) Attaching the De sk Stand, page 23 • (Option[...]

Installing Y our Phone Be f ore Y ou Begi n Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 21 2 Be f o r e Y o u Beg i n Bef ore y ou install and connect your phone, verify with your Syst em Administrator (if applicable) that the networ k is r eady f or the phone, read the saf et y notices , and make sur e you hav e all the phone[...]

Installing Y our Phone Conne cting the Handset Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 22 2 Figur e 1 Cisc o SP A 525G IP Phone Conne ctions[...]

Installing Y our Phone (Optional) A t taching the D esk Stand Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 23 2 (Optional) At taching the D e sk St and STEP 1 Line up the tabs on the desk stand with the slots on the b ack of the phone. STEP 2 Slide the bot tom tabs int o the slots STEP 3 Lightly pr es s down on the to p of the [...]

Installing Y our Phone (Optional) Moun ting the Phone to the W all Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 24 2 (Optional) Mounting the Phone to the W all T o mount the phone t o the wall, you must pur chase the MB 100 wall mount bracket kit . Fi gure 2 MB 100 Wall Moun t Kit STEP 1 T o at tach the Mounting Bracket (MB), a[...]

Installing Y our Phone (Optional) Moun ting the Phone to the W all Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 25 2 STEP 3 Push the MB onto the phone’ s b ase. Slide the MB upwar ds to lock it in place. STEP 4 Plug in the Ethernet and power cables .[...]

Installing Y our Phone Conne cting Y o ur Phone ’ s Power Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 26 2 STEP 5 Hang onto scr ews mounted in the wall. C onne cting Y our Phone ’ s Power If you ar e using an external power source, plug it into the building’ s p ower source, and plug the power supply into the phone base.[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 27 2 C onne cting Y our Phone to the C omputer Net work C onnec ting Y our Phone to the Wire d Net work Y ou conne ct your phone to the local networ k by using an Ethernet cable : STEP 1 Plug the Ethernet cable[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 28 2 The Cisc o SP A 525 G phone suppor ts a direct connection to the wireless net work . Bef ore setting up the wireless net work , you nee d t o know the wireless s ecurity type for y our r outer . The Cis co[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 29 2 The f ollowing example shows WEP inf orm ation f or a Linksys WRV200 rout er : If your r outer is using WP A , not e the WP A shared k ey , or pas sphrase that you need to e nte r l ate r .[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 30 2 The f ollowing example shows WP A inf ormation f or a Linksys WRT 160N rout er : T o set up the Cisco S P A 525 G wireless co nnection: STEP 1 If you ha ve plugged in an Ethernet cable to connect the phone[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 31 2 STEP 5 Scroll t o Wi-F i Configuration and pr es s the Right Arr ow key . Ch oos e one of the f ollowing options : • W ireless Profile—Use this option t o add a new wir eles s pr ofile (either manually[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 32 2 e. Enter the PIN int o the field that allows you t o setup wireless device s using a PIN. f . Save your changes. g. On the Cisc o SP A 525 G, with PIN Configuration highlighted, pr es s Selec t . To add th[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 33 2 STEP 3 (Optional) Press the Right Arrow k ey u nd er Sec ur ity M ode t o se t t he sec ur ity options : • WEP — Wir e d Equivalent Privacy : Y ou mu st ent er the Default T ransmit Key , Ke y T ype an[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 34 2 • WP A / WP A 2 Enterprise: Y ou must ent er the Cipher T ype ( TKIP or AES CCMP) and the E AP T ype : - TTLS: Enter the anonymous ID , cho os e whether the phone should check f or the ser ver certificat[...]

Installing Y our Phone V erif ying Phone Star tup Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 35 2 STEP 6 Use the Up Ar r ow or Down Arr ow k ey t o cho ose the cer tificate y ou want t o install (f or e xample, the root c er tificate). Pres s the Select soft k ey . STEP 7 Press Sav e t o sa ve the pr ofile. V erif ying Phone [...]

Installing Y our Phone Upgrading Y o ur Phone ’ s Firm ware Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 36 2 Ther e are two way s to upgrade your phone’ s firmware: • Downlo ad the firmwar e to y our P C and log in t o the web interfac e t o run the upgrade procedure. See the ”Upgrading F irmwa re ” s ection on page [...]

3 Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 37 Using B asic Phone F unc tions This chapter describe s how t o use the ba sic functions of your Cisco SP A 525 G IP phone. It includes the f o llowing sections : • Placing or Answering a Call, page 38 • Adjusting Call V olume and Mutin g, page 39 • Putt ing a Call on Hold,[...]

Using B asic Phone F unctions Placing or Answering a C all Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 38 3 Placing or Answering a Call T o place or answer a call, do one of these : • Pick up the r ec eiv er . • Press the Speaker button. • Press the Heads et button. • Press a green line but t on (to place a call) or a [...]

Using B asic Phone F unctions Adjusting C all V olume and Muting Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 39 3 Using Dial A s sistanc e If dial as sistance is enab led, when placing calls, you’ll se e a li st of closely-matched phone numbers on the screen after you begin dialing. If you want to choose one of these numb er[...]

Using B asic Phone F unctions Re su m in g a C al l Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 40 3 Re suming a Call T o r esume the call, press the flashing red line but t on f or the call. If you ha ve multiple calls, all calls ar e put on hold ex cept the active call. Ending a Call T o end a call: • If you ar e using the[...]

Using B asic Phone F unctions Re d ia li ng Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 41 3 STEP 4 Do one of the f ollowing : • T o transf er the call without waiting f or the other pers on t o answer , pres s Tr a n s f e r after the call begins to ring and hang up. If you hang up bef ore the sec ond call rings, the transf[...]

Using B asic Phone F unctions V iewing and Re turning Miss ed Calls Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 42 3 Viewing and Returning Mis s e d Calls The L CD screen on your IP phone notifi es you if a call came in that was unanswered. ( Y ou can als o turn off this f e atur e - see the ”T u rning the Miss ed Calls Shor[...]

Using B asic Phone F unctions T urning the Misse d Calls S hor tcut On and Of f Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 43 3 c. Scroll t o Missed Calls and press Selec t . Y ou can do one of the f ollowing : • Press Dial to dial the number that called you. • Press EditDial to edit the number befor e call ing it , then [...]

Using B asic Phone F unctions F orwarding Calls Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 44 3 STEP 3 Select Call Pr ef erences . STEP 4 Under Call F or warding , press the Right Arrow k ey to turn call f or warding on and pr es s the Sa ve soft k ey . See the f ollowing se ctions f or inf ormation on the type s of call f or[...]

Using B asic Phone F unctions Se tt in g Do No t D is tu rb Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 45 3 For warding Calls When Y ou D on ’t Answer the Phone STEP 1 In the Call Pref erences s creen, scroll t o For war d No Ans Number . STEP 2 Enter “vm ” f or voice mail, or a numb er t o which to f o rw ar d all call[...]

Using B asic Phone F unctions Configuring Call W aiting Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 46 3 T o s et Do Not Disturb, choos e one of the f o llowing options: • Press the D o Not Disturb softkey on your phone. The L CD screen indicates that Do Not Disturb is turned on f or your phone; or • Press the Setup button[...]

Using B asic Phone F unctions Picking Up a Call Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 47 3 STEP 3 Select Call Pr ef erences . STEP 4 Scroll t o Call W a iting and press the Right Arrow k ey to turn call waiting On or Of f . STEP 5 Press Sav e . Picking Up a Call Y ou can pick up a call that is ringing at another e x t en[...]

Using B asic Phone F unctions Par ki ng a Ca ll Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 48 3 Parking a Call Y ou can “park ” a call on a designat ed line so that another pers on in your company can pick up the call. The call is active until it is “unpark ed” or the caller hangs up. NOTE Not all phone syst ems supp [...]

Using B asic Phone F unctions Placing a Three- W ay Conf erence Call Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 49 3 T o view a list of parked ca lls (and unpark fr om the list) : STEP 1 Press the Setup button. STEP 2 Select Status . STEP 3 Scroll t o Call Park St atu s and press Select . STEP 4 Ch oose t he pa rk ed ca ll yo[...]

Using B asic Phone F unctions Using the Phone Dir ectories Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 50 3 Using the Phone Direc torie s The Cisco S P A 525G IP phone provides several diff erent type s of phone direct ories, depending on the phone mode l and what the syst em administrator has set up f or the company . In gene[...]

Using B asic Phone F unctions Using the Phone Dir ectories Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 51 3 Y ou can also view and edit the dir ector y fr om your PC using the IP Phone W eb Int er face. See the ”Conf iguring Y our Addres s B ook ” section on page 82 . Adding a New C ontact T o add a new entr y to the dir e[...]

Using B asic Phone F unctions Using the Phone Dir ectories Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 52 3 C opying a Contac t Y ou can copy a contact to cr eat e a new contact , changing inf ormation as nece ssar y on the second c ontact . T o copy a contact: STEP 1 In the Personal Addr es s Book scr een, s cr oll to highlig[...]

Using B asic Phone F unctions Using the Phone Dir ectories Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 53 3 Editing a C ontact T o edit a contact’ s phone inf o rmation: STEP 1 In the P ersonal Address B ook screen, highlight the contact you want t o edit . STEP 2 Choos e one of the f ollowing : Press the center Sel ect but [...]

Using B asic Phone F unctions Using the Call His tor y Lists Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 54 3 STEP 3 Choo se the typ e of sear ch to perform and pr e ss Select : • Simple Search: Enter a last name and pr es s Sear ch . A first name ma y b e r equired if t oo many r e sults ar e f ound f or the last name. • [...]

Using B asic Phone F unctions Using the Call His tor y Lists Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 55 3 D eleting a Call Histor y List STEP 1 Press the Setup button. STEP 2 Scroll t o Call His tor y and pres s Sel ect . STEP 3 Scroll t o the Call Hist or y list you want to delet e. STEP 4 Press Option and s elect Delet e[...]

Using B asic Phone F unctions Setting or Changing a Phone Passwor d Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 56 3 S a ving a Call Histor y List Numb er to Y o ur Dir e ctor y STEP 1 In the call hist or y list , choos e the call. STEP 2 Press Option and s elect Add to Addr e ss B ook . STEP 3 Press Select . The Address B ook[...]

Using B asic Phone F unctions Acc essing V oic email Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 57 3 STEP 5 L e a ve the New P as sword and Reent er New Password fields empty . STEP 6 Press Sav e . Lo gging In and Logging Out of Y our Phone After you’ve set a password, you can log in and out of your phone. L ogging out lea [...]

Using B asic Phone F unctions Acc essing V oic email Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 58 3 STEP 5 Enter the number t o dial for v oicemail. F or a Cisco S P A 9000 V oic e Sys tem, this is normally “vmm.” F or an e x t ernal system, ent er the phon e number , including an y digits you must dial to r each an outs[...]

4 Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 59 Using Advanc e d Phone Fe a tur e s This chapter describe s how t o configure advanced f eatur es on your Cisco S P A 525G IP phone. It c ontains the f ollowing se ctions: • Configuring Privacy and Se curity Featur es , page 60 • Cr eating and Using Sp eed Dials , page 63 ?[...]

Using A dvanc ed Ph one Fe a tures Configuring Pri vacy and S ecurit y Fea tures Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 60 4 C onfiguring Privacy and S e curit y Fe atur e s Y ou can also configure these f eatures using your PC and the IP Phone W eb Int er face. See “Blocking Caller ID ,” on page 85 and the “Blo cki[...]

Using A dvanc ed Ph one Fe a tures Configuring Pri vacy and S ecurit y Fea tures Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 61 4 STEP 4 Scroll t o Block Anonym C all and pr e ss the Right Arrow k ey t o c hoose On . STEP 5 Press Sav e . Using S ecure Call W ith the se cur e call f eature, the activ e call is encr ypted so tha[...]

Using A dvanc ed Ph one Fe a tures Configuring Pri vacy and S ecurit y Fea tures Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 62 4 STEP 4 Scroll t o Dial As sist and pres s the Right Arrow k ey t o c hoose On . STEP 5 Press Sav e . If dial assistanc e is en abled, after begi nning to dial, you can use the navigation button to s[...]

Using A dvanc ed Ph one Fe a tures Crea ting and Using Spe ed Dials Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 63 4 T o connect to the VPN (if you ha ve not chos en to automatically connect on star tup): STEP 1 Press the Setup button. STEP 2 Scroll t o Net work Configuration and press Select . STEP 3 Scroll t o VPN and pr es [...]

Using A dvanc ed Ph one Fe a tures Crea ting and Using Spe ed Dials Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 64 4 C r ea t i n g S peed D ia ls on Un u sed Li ne Bu t t o n s STEP 1 Press the unuse d line button and hold down f or three se conds . The Define Spee d Dial window displays. STEP 2 Enter the name f or the sp eed[...]

Using A dvanc ed Ph one Fe a tures Playing MP3 Files on Y our P hone Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 65 4 T o call one of your configured speed dial numbers, choose one of the following options: • Press the line but ton that has been configured as a spe ed dial. • Open a phone line and press the number f or the[...]

Using A dvanc ed Ph one Fe a tures Playing MP3 Files on Y our P hone Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 66 4 STEP 7 Choo se songs by choo sing one of the f ollowing methods : • Choo se individual songs by scrolling to the song you want and pr e ssing the Right Arrow k ey or the Selec t button. • Choos e all songs [...]

Using A dvanc ed Ph one Fe a tures Playing MP3 Files on Y our P hone Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 67 4 T o swit ch the audio destination bet ween th e sp eak er , headset , and handset , pr es s the Up Arrow or Do wn Arr ow ke y . The icon on the left above the song length displa y shows the audio destination of[...]

Using A dvanc ed Ph one Fe a tures Using the Paging F ea ture Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 68 4 Using the Paging Fe a ture Y our Cisco S P A 525 G can aut omatically answer pages from other Cisco S P A phones in the Cisco S P A 9000 V oice Syst em. When your pho ne is paged, the phone emits a series of b eeps , [...]

Using A dvanc ed Ph one Fe a tures Cust omizing Y our L CD Screen Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 69 4 Customizing Y our LCD Scre en Y ou can customiz e your L CD screen in the wa ys describ ed below . Changing the LCD S creen C ontrast T o adjust the contrast of the L CD screen: STEP 1 Press the Setup button. STEP[...]

Using A dvanc ed Ph one Fe a tures Cust omizing Y our L CD Screen Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 70 4 C onfiguring the Phone Scre en Saver Y ou can enable your phone’ s screen saver and specify its app earance and the amount of time f or the phone to be idle bef o r e it begins . T o c onfigur e your screen sav [...]

Using A dvanc ed Ph one Fe a tures Using Ring T one s Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 71 4 If you ar e going to use a picture fr om the US B memor y device, per f orm the f ollowing steps: STEP 1 Connect a US B storage device t o your PC. STEP 2 Creat e a dir ector y named “ pictures ” on the USB device and cop[...]

Using A dvanc ed Ph one Fe a tures Acc essing Wea ther and News on Y our Phone Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 72 4 STEP 4 Scroll t o the e xtension f or which you want to select a ring t one and press the Right Arrow key . STEP 5 Scroll thr ough the ring t ones and press Pl ay t o play the highlight ed ring tone. [...]

Using A dvanc ed Ph one Fe a tures Acc essing Wea ther and News on Y our Phone Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 73 4 TIP Press Re fres h to updat e weather inf ormation when viewing the weather screen. T o e dit the list of cities: STEP 1 In the W eb Applications s cr een, sele ct We a t h e r . STEP 2 T o m o v e e[...]

Using A dvanc ed Ph one Fe a tures Configur ing Da te and T ime P ar amet ers on Y our Phone Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 74 4 C onfiguring Da te and Time Parameters on Y our Phone The dat e and time f or your phone normally come from the phone ser ver . However , if you need to change some date and time paramet[...]

Using A dvanc ed Ph one Fe a tures Using Star Code s Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 75 4 Using St ar C ode s The Cisco S P A 525G supp or ts numer ous “star codes” t o ac ces s phone supplementar y ser vic es. The se code s, which star t with *, ar e enter e d bef ore dialing a t elephone number and provide se[...]

Using A dvanc ed Ph one Fe a tures Using Star Code s Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 76 4 *Requires that y our Cisco S P A 525 G phone be part of a Cisco S P A 9000 V oic e Syst em net work . **Requires that the paged e xtension be par t of a Cisc o SP A 9000 V o ice Syst em network . 86 Deactivate Call Back . 87 D[...]

Using A dvanc ed Ph one Fe a tures Re sta r t in g Y o ur Ph on e Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 77 4 Re star ting Y our Phone Occasionally you may need to r e star t your phone if the scr een locks up. T o r estar t your phone: STEP 1 Press the Setup button. STEP 2 Scroll t o Device Administration and press Selec[...]

Using A dvanc ed Ph one Fe a tures V iewing Phone, Ne twork , and Call I nf ormation Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 78 4 Viewing Net work Information T o view network inf ormation f or your phone : STEP 1 Press the Setup button. STEP 2 Scroll t o Status and pr ess Sel ect . STEP 3 Scroll t o Net work Status and pr[...]

Using A dvanc ed Ph one Fe a tures V iewing the W ireless Conne ction Sta tus Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 79 4 STEP 3 Scroll t o Pho ne Sta tus and pr es s Sel ect . Y ou can view the f ollowing inf ormation: • Phone Status —Up time and pack ets sent /received • Ex t ension Status —If an extensio n is r[...]

Using A dvanc ed Ph one Fe a tures Advanc ed Menus for T e chnical Suppor t Personnel Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 80 4 STEP 3 Select W i-F i Configuration and press the Right Arrow key . STEP 4 Scroll t o Wire l es s S ta tu s and pr e ss Select . The status , S SID name, and signal strength ar e displayed. Pr [...]

5 Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 81 Using the W eb Inter fac e The Cisco S P A 525G provides a web interface to the phone that allows you t o configure some f eatures of your phone using a web br ows er . This chapter contains the f ollowing sections : • Configuring Y our Addr es s Book , page 82 • Set ting Do[...]

Using the Web In ter face Log ging in to t he Web Inter fac e Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 82 5 Lo gging in to the W eb Inter f ac e STEP 1 Obtain the IP addr es s of your phone by pr e ssing the Setup button and sele cting Status . STEP 2 Scroll t o Net work Status and pr e ss Select . Note the IP addr es s . S[...]

Using the Web In ter face Se tt in g Do No t D is tu rb Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 83 5 STEP 4 (Optional) T o add the contact to a speed dial: a. Click the Pho ne icon under Sp eed Dials . b. Choo se the phone (offic e, home, or mobile) that yo u want t o add as a spee d dial. c. Choos e the speed dial po siti[...]

Using the Web In ter face Configuring Call F or war ding Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 84 5 To s e t D o N o t D i s t u r b : STEP 1 L og in to the web int er face. STEP 2 In the Vo i c e tab, User menu, under Supplementar y Ser vices , lo cat e the Do N ot Disturb field. STEP 3 Ch oose Ye s to turn on Do Not D [...]

Using the Web In ter face Configuring Call W aiting Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 85 5 C onfiguring Call W aiting Call waiting alerts you when you ar e on a call with a status mes sage and ringing that another call is inc oming. If you turn ca ll waiting off , incoming calls do not ring your phone if y ou are on [...]

Using the Web In ter face Blocking Anon ymous Calls Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 86 5 Blo cking Anonymous Calls Blocking anonymous calls pr events calls wi th unknown Caller ID fr om ringing your phone. (F or ex ample, if a caller set his phone t o not display Ca ller ID , the call is consider ed anonymous.) The[...]

Using the Web In ter face Cr ea tin g S peed Di als Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 87 5 Creating Spe e d Di als Y ou can configure up to 8 speed dials. Each sp eed dial can b e a phone number , IP address or URL . T o creat e or edit a spee d dial: STEP 1 L og in to the web int er face. STEP 2 Choo se the Speed Di[...]

Using the Web In ter face Configuring Blue tooth Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 88 5 Y ou can enter up to thr e e wir eles s profiles. T o cr eate a wir eles s pr ofile: STEP 1 In the Wi-F i tab, ensure Wi- Fi P rof il e is selected in the W i -F i Device box. STEP 2 (Optional) T o scan f or available wireless net[...]

Using the Web In ter face Upgrading F irmwar e Cisco S mall Business P r o IP Phone S P A 525G (S IP) User Guide 89 5 Up grading F irmware Bef ore upgrading your firmware, y ou need to download the latest version fr om http ://w w w .cis co.com/ g o/ smallbiz . Unzip the file to your PC. STEP 1 L og in to the web int er face. STEP 2 Choo se the Fir[...]

6 Cisco S mall Business Pro IP Phone SP A 525G User Guide 90 Using the Cis c o SP A 500S A t tendant C ons ole This chapter describe s how t o install and use the Cisc o SP A 500S Attendant Console with your Cisc o SP A 525 G IP Phone. Fi gure 1 Cisc o SP A 500S At tendant Console[...]

Using the Cisc o SP A 500S A t tendant Cons ole Conne cti ng the Cisc o SP A 500S A ttendant Console to the Cisc o SP A 525G IP Phone Cisco S mall Business Pro IP Phone SP A 525G User Guide 91 6 The Cisco S P A 500S is a 32-button attendant console f or the Cisco S P A 500 Series IP Phones, providing 32 thr ee-color (red, green, and orange) pr o gr[...]

Using the Cisc o SP A 500S A t tendant Cons ole Conne cti ng the Cisc o SP A 500S A ttendant Console to the Cisc o SP A 525G IP Phone Cisco S mall Business Pro IP Phone SP A 525G User Guide 92 6 C onnec ting a S ingle Cisc o SP A 500S STEP 1 T urn b oth the Cisco S P A 525G and Cis co SP A 500S face down. STEP 2 Align the screw hole in the Cisco S [...]

Using the Cisc o SP A 500S A t tendant Cons ole Conne cti ng the Cisc o SP A 500S A ttendant Console to the Cisc o SP A 525G IP Phone Cisco S mall Business Pro IP Phone SP A 525G User Guide 93 6 STEP 4 Using an attachment arm s cre w , secure the attachment arm to the Cisco S P A 525 G. STEP 5 Align the right screw hole in the Cisco S P A 500S with[...]

Using the Cisc o SP A 500S A t tendant Cons ole Conne cti ng the Cisc o SP A 500S A ttendant Console to the Cisc o SP A 525G IP Phone Cisco S mall Business Pro IP Phone SP A 525G User Guide 94 6 STEP 7 Using an at tachment arm screw , secure the attachment arm to the Cisco S P A 500S. ! CAU TI O N Do not plug a t elephone line cord int o the AUX po[...]

Using the Cisc o SP A 500S A t tendant Cons ole Conne cti ng the Cisc o SP A 500S A ttendant Console to the Cisc o SP A 525G IP Phone Cisco S mall Business Pro IP Phone SP A 525G User Guide 95 6 STEP 10 Rout e the auxiliar y cable inside the cable slo t of the Cisco S P A 500S. STEP 11 Attach the appr opriat e desktop stand t o each unit .[...]

Using the Cisc o SP A 500S A t tendant Cons ole Conne cti ng the Cisc o SP A 500S A ttendant Console to the Cisc o SP A 525G IP Phone Cisco S mall Business Pro IP Phone SP A 525G User Guide 96 6 C onnec ting a S ec ond Cis c o SP A 500S A maximum of two Cisc o SP A 500S attendant console s can be connected to a Cisco S P A 500 Series IP Phone. The [...]

Using the Cisc o SP A 500S A t tendant Cons ole Conne cti ng the Cisc o SP A 500S A ttendant Console to the Cisc o SP A 525G IP Phone Cisco S mall Business Pro IP Phone SP A 525G User Guide 97 6 STEP 4 Using the attachment arm scr ew , secure the attachment arm t o the first Cisco SP A 500S. STEP 5 Inser t the pegs on the at tachment arm int o the [...]

Using the Cisc o SP A 500S A t tendant Cons ole Configuring the Cisco SP A 500S Cisco S mall Business Pro IP Phone SP A 525G User Guide 98 6 C onfiguring the Cis c o SP A 500S The Cisco S P A 500S can b e configured t o easily acce ss other phone lines in the syst em. F or e xample, buttons on the Cisco S P A 500S can be c onfigur ed to monit or an[...]

Using the Cisc o SP A 500S A t tendant Cons ole Using the Cisc o SP A 500S Cisco S mall Business Pro IP Phone SP A 525G User Guide 99 6 Using the Cis c o SP A 500S The functions of Cisco S P A 500S buttons ma y dif f er depending on c onfiguration. However , in general, you can: • Monitor an e x tension by viewing its color . The LED c olor of a [...]

A Cisco S mall Business Pro IP Phone SP A 525G User Guide 100 Wher e to Go F rom Here Cisco provides a wide range of r es our ces to help you obtain the full benefits of the Cisco S P A 525 G. Produc t Re s ource s Suppor t Cisco Small Busine ss Suppor t Communit y w w w .cisc o.com/ go/ smallbizsuppor t Online T echnical Suppor t and Do cumentatio[...]

Where to Go F rom Her e Cisco S mall Business Pro IP Phone SP A 525G User Guide 101 A Cisco Unifie d Communications 500 Serie s f or Small Busine ss w w w .cisco.com/ en/US/pr oducts/ps 7293/ tsd_products_suppor t_s eries_home.html Ci sco S ma ll Bu si ness Cisc o P ar tner Central for Small Busine ss (Par tner Lo g in R e q ui re d) w w w .cis co.[...]