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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Cisco Systems VG204. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Cisco Systems VG204 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Cisco Systems VG204 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Cisco Systems VG204, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Cisco Systems VG204 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Cisco Systems VG204
- nombre de fabricante y año de fabricación del dispositivo Cisco Systems VG204
- condiciones de uso, configuración y mantenimiento del dispositivo Cisco Systems VG204
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Cisco Systems VG204 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Cisco Systems VG204 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Cisco Systems en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Cisco Systems VG204, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Cisco Systems VG204, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Cisco Systems VG204. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Cisco V G202, Cisco V G202XM, Cisco V G204, and Cisco V G204XM V oice Gate w a ys S of tware Configuration Guide Text Part Number: OL -16191-01[...]
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THE SPECIFICATION S AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITH OUT NOTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED. USERS MUST TAKE FULL RESPO NSIBILITY FOR THEIR APPLICATION OF ANY PRO[...]
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iii Cisco VG202, Cisco VG202XM, Cisco VG204, and Cis co VG204XM Voice Gateways Softw are Configuration Guide OL-16191-01 CONTENTS Preface v CHAPTER 1 Understanding Interface Numb ering and Cisco IOS Software Basics 1-1 About the Voice Gateways 1-1 Port Numbering Conventio ns 1-1 Understanding Cisco IOS Softw are Basics 1-3 About Cisco IOS Softwar e[...]
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Contents iv Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Auto-Configuration With a DHCP Serv er 4-3 Auto-Configuration Without a DHCP Server 4-5 Configuring the Voice Interface for Cisco Unified Commu nications Manager 4-7 Configuring the MAC Address Convention 4-10 Configuring[...]
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v Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Preface This preface describes the objectiv es, audience, and con vent ions of this document, and wher e to get the latest versi on of documentation. • Document Objectiv es, page v • Audience, p age v • Documentation Co n ven [...]
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vi Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Documentation Conventions Note Means reader take note . Notes contain helpful suggestions or references to mat erials not contained in this publicatio n. T imesaver Me ans the described action saves time . Y ou can sa ve time by p[...]
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vii Related Documentation The documents described here are av ailable online. T o be sure that you are obtaining the l atest information, yo u should access the online document ation. T o access online user documentation (in both PD F and HTML formats), go to Cisco.com. Under Documentation , select V oice and Unif ied Communications , select V oice[...]
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viii Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01[...]
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CH A P T E R 1-1 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 1 Understanding Interface Numbering and Cisco IOS Software Basics • About the V o ice Gatew ays, page 1-1 • Port Numbering Con ventions, page 1-1 • Understanding Cisco IOS Softw are Basics, page 1-3 • T ypical[...]
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1-2 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 1 Un derstanding Interfac e N umbering and Cisco IOS Software Basics Port Numbering Conven tions Note The Cisco VG202 and the Cisco V G202XM chassi s are identical. The onl y difference is th e model number on the to p ce[...]
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1-3 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 1 Understa nding Interface Numb ering and Cisco IOS Software Basics Understanding Cisco IOS Software Basics Port numbering con ventions for the Cisco V G202, Cisco VG202 XM, Cisco VG204, and Cisco V G204XM v oice gat ew ay[...]
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1-4 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 1 Un derstanding Interfac e N umbering and Cisco IOS Software Basics Understanding Cisco IOS Software Ba sics • The VG202 and VG204 de vices support IOS software releases 15.0(1)M o r earlier* due to memory limitations.[...]
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1-5 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 1 Understa nding Interface Numb ering and Cisco IOS Software Basics Understanding Cisco IOS Software Basics T imesaver Each command mode restricts you to a subset of co mmands. If you are ha ving trouble entering a command[...]
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1-6 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 1 Un derstanding Interfac e N umbering and Cisco IOS Software Basics Typical Voice Gateway Deployment Scenario It might take a minute or two to sa v e the conf iguration to NVRAM. Af ter the confi guration has been sav ed[...]
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1-7 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 1 Understa nding Interface Numb ering and Cisco IOS Software Basics Where to Go Nex t • T o disable a featu re, generally enter the ke yword no befor e the command; for e xample, no ip rou t in g . • Y ou need to sav e[...]
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1-8 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 1 Un derstanding Interfac e N umbering and Cisco IOS Software Basics Where to Go Next[...]
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CH A P T E R 2-1 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 2 Configuring Your Voice Gateway Using the setup Command This chapter describe s how to use the setup command t o config ure your voi ce gate way . The setu p command prompts you to enter information needed to start a[...]
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2-2 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 2 Configuring Your Voice Gateway Using the setup Command Using the setup Command Step 4 Determine the addressing plan for each network protocol. Using the setup Command The setup command is displayed i n your PC terminal [...]
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2-3 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 2 Configuring Your Voice Gateway Using the setup Command Using the setup Command (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS sec. 252.227-7013. cisco Systems, Inc. 170 West Tasman Dri[...]
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2-4 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 2 Configuring Your Voice Gateway Using the setup Command Using the setup Command Enter hostname [VG]: VG204 The enable secret is a password used to protect access to privileged EXEC and configuration modes. This password,[...]
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2-5 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 2 Configuring Your Voice Gateway Using the setup Command Completing the Co nfiguration interface FastEthernet0/0 media-type 100BaseX half-duplex ip address 9.13.38.150 255.255.255.0 ! interface FastEthernet0/1 shutdown no [...]
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2-6 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 2 Configuring Your Voice Gateway Using the setup Command Completing th e Configuration[...]
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CH A P T E R 3-1 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 3 Configuring Your Voice Gateway Using the CLI Follo w the procedures in this chapter to manually conf igure the v oice gate way or to chan ge the confi guration after you ha ve run the setup command d escribed in the[...]
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3-2 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 3 Con figuring Your Voice Gatewa y Using the CLI Configuring the Hostn ame and Password 6. exec-timeout minutes seconds 7. exit DETAILED ST EPS Verifying the Hostname and Password T o v erify that you configured the corre[...]
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3-3 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 3 Configuring Your Voice Gateway Usin g the CLI Configuring Fast Ethernet Interface s Using 1888 out of 126968 bytes ! version XX.X . . . ! hostname VG204 ! enable secret 5 $1$60L4$X2JYOwoDc0.kqa1loO/w8/ . . . Step 2 Check[...]
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3-4 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 3 Con figuring Your Voice Gatewa y Using the CLI Configuring Fast Eth ernet Interfaces 4. interface type number 5. ip addr ess ip addr ess subnet mask 6. exit 7. Ctrl-z DETAILED ST EPS Example The follo wing e xample sho [...]
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3-5 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 3 Configuring Your Voice Gateway Usin g the CLI Saving Config uration Chang es Current configuration : 96 bytes ! interface FastEthernet0/0 ip address 9.13.38.149 255.255.255.0 speed auto half-duplex end Saving Configurati[...]
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3-6 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 3 Con figuring Your Voice Gatewa y Using the CLI Saving Configuration Cha nges[...]
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CH A P T E R 4-1 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 4 Configuring Voice This chapter explains ho w to configure v oice interf aces and ports, which con vert telephone v oice signals for transmission o ver an IP network. This chapter present s the follo wing major topi [...]
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4-2 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 4 Co nfiguring Voic e Configuring the Voice Interface Note The Cisco VG202, Cisco V G202XM, Cisco V G204, and Cisco V G204XM v oice gate ways are f ixed voice gate ways and do not support interface cards. Before you confi[...]
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4-3 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 4 Configuring Voice Auto-Configuration on the Cisco VG202, Cisco VG202X M, Cisco VG204, and Cisco VG204XM Voice Gateways Step 6 T o configure another interface, enter the ex it command to return to the VG(config)# pro mpt.[...]
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4-4 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 4 Co nfiguring Voic e Auto-Configuration on the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG2 04XM Voice Gateways gate way pro visions itself with th e CUCM configu ration using Skinn y Call Control Proto col (SC[...]
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4-5 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 4 Configuring Voice Auto-Configuration on the Cisco VG202, Cisco VG202X M, Cisco VG204, and Cisco VG204XM Voice Gateways Auto-Configuration Without a DHCP Server When the DHCP server is not a vai lable, use the fol lowin g[...]
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4-6 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 4 Co nfiguring Voic e Auto-Configuration on the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG2 04XM Voice Gateways 11. exit DETAILED ST EPS Command or Action Purpose Step 1 enable Example: VG# enable Enters pri vi[...]
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4-7 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 4 Configuring Voice Configuring the Voice In terface fo r Cisco Unified Communications Manager Configuring the Voice Interface for Cisco Unified Communications Manager T o configure v oice ports to a CUCM server and se t v[...]
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4-8 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 4 Co nfiguring Voic e Configuring the Voice Interface for Cisco Unified Communications Manager 20. dial-peer voice tags pots 21. service stcapp 22. port port-number 23. exit DETAILED ST EPS Command or Action Purpose Step [...]
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4-9 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 4 Configuring Voice Configuring the Voice In terface fo r Cisco Unified Communications Manager Step 10 timeouts ringing seconds infinity Example: VG(c on fi g) # timeouts ringing infinity Confi gures the timeout v alue for[...]
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4-10 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 4 Co nfiguring Voic e Configuring the MAC Address Convention Configuring the MAC Address Convention The voi ce gatew ays use the MA C address of the SCC local interface to def ine unique MA C addresses for each v oice po[...]
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4-11 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 4 Configuring Voice Configuring Calls Configuring Calls • Call T ransfer , page 4-11 • Call W aiting, page 4-12 • Three-Party Con ferencing, page 4-12 • Caller ID, page 4-12 Call Transfer The voice g ate ways blin[...]
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4-12 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 4 Co nfiguring Voic e Configuring Calls Call Waiting If a calling party places a call t o another party and the other party i s engaged in a call, an d the called party has call wait ing, the party recei ving the call ca[...]
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4-13 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Configuration Guide OL-16191-01 Chapter 4 Configuring Voice Configuring Calls SUMMARY STEPS 1. enable 2. conf igure terminal 3. voice-port slot-number/po rt 4. caller -id enable [ type [ 1 | 2 ]] 5. voice-port slot-number/po rt 6. caller -id enable [ type [ 1 |[...]
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4-14 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Chapter 4 Co nfiguring Voic e Configuring Calls[...]
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A-1 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Softw are Configuration Guide OL-16191-01 APPENDIX A Using the ROM Monitor This appendix describes the R OM monitor (also called the boo tstrap program), which is the f irmware that runs when you po wer on or restart the Cisco V G202, Cisco V G202XM, Cisco VG204, o r Cisc[...]
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A-2 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Appendix A Using th e ROM Monitor About the ROM Monitor Commands DETAILED ST EPS T imesaver Break (system interrupt) is alway s enabled for 60 seco nds after the voice gatew ay reboots, regardless of whether it is set to on or of[...]
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A-3 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cis co VG204XM Voice Gateways Softw are Configuration Guide OL-16191-01 Appendix A Using the ROM Mon itor About the ROM Monito r Commands Listing the ROM Monitor Commands Enter ? or help at th e R OM monitor prompt to display a list of a v ailable commands and o ptions, as follo ws: rommon 1 > ? a[...]
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A-4 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Appendix A Using th e ROM Monitor Recovering Boot an d System Images Recovering Boot and System Images If your voice gateway e xperience s diff iculties and n o longer contains a va lid Cisco IOS software image in flash memory , [...]
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A-5 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cis co VG204XM Voice Gateways Softw are Configuration Guide OL-16191-01 Appendix A Using the ROM Mon itor Using the Configuration Register Using the Configuration Register • About Changing the Conf iguration Register , page A-5 • Changing the Conf iguration Reg ister Manually , page A-5 • Chang[...]
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A-6 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Appendix A Using th e ROM Monitor Using the Console Download Function change the boot characteristics? y/n [n]: y enter to boot: 0 = ROM Monitor 1 = the boot helper image 2-15 = boot system [0]: 0 Configuration Summary enabled ar[...]
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A-7 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cis co VG204XM Voice Gateways Softw are Configuration Guide OL-16191-01 Appendix A Using the ROM Mon itor Using Debug Command s – Ymodem uses CRC-16 error checking to va lidate each packet. Depending on the de vice that the software is being do wnloaded from, this fun ction might not be su pported [...]
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A-8 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Software Conf iguration Guide OL-16191-01 Appendix A Using th e ROM Monitor Exiting the ROM Monitor Mode R16 = 0xffffffff R17 = 0xffffffff R18 = 0xffffffff R19 = 0xffffffff R20 = 0xffffffff R21 = 0xffffffff R22 = 0xffffffff R23 = 0xffffffff R24 = 0xffffffff R25 = 0xfffff[...]
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IN-1 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cis co VG204XM Voice Gateways Softw are Configuration Guide OL-16191-01 INDEX Symbols -? command A-4 ? command A-3 A Analog FXS user interfaces with Metro Ethernet interface 1-2 B b command A-4 b flash command A-4 boot commands A-4 C Cisco IOS 1-4, 1-5 commands -? A-4 b A-4 b flash A-4 boot A-4 conf[...]
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Index IN-2 Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG 204XM Voice Gateways Softw are Configurat ion Guide OL-16191-01 Analog FXS User Interfaces with Metro Ethernet Interface 1-2 frame command A-8 G global configu ration command mode 1-5 H help command A-3 host name 3-1, 3-2 I i command A-4 interface configuration command mode 1-5 K k co[...]