Citrix Systems 9.3 manual

Citrix NetScaler Hardware Installation and Setup Guide Citrix NetScaler 9.3[...]

Copyright and T rademark Notice Copyright © 2013 Citrix Systems, Inc. All rights reserved. NO P AR T OF THIS DOCUMENT MA Y BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS OR USED TO MAKE DERIV A TIVE WORK (SUCH AS TRANSLA TION, TRANSFORMA TION, OR ADAPT A TION) WITHOUT THE EXPRESS WRITTEN PERMISSION OF CITRIX SYSTEMS, INC. AL THOUGH THE M[...]

Contents Preface .................................................................................................... 7 Formatting Conventions for NetScaler Documentation ...................................... 7 Documentation Available on the NetScaler Appliance ....................................... 8 Getting Service and Support .................[...]

Citrix NetScaler MPX 1 1500, MPX 13500, MPX 14500, MPX 16500, MPX 18500, and MPX 20500 ................................................................ 50 Citrix NetScaler MPX 15000 ............................................................ 51 Citrix NetScaler MPX 17000 ............................................................ 53 Citrix NetSca[...]

Connecting the Power Cable ........................................................... 86 T o connect the appliance to the power source .................................... 87 Switching on the Appliance .................................................................. 87 T o switch on the appliance .................................................[...]

T o migrate a configuration .................................................................. 1 10 Contents vi[...]

Preface Learn about the Citrix ® NetScaler ® collection of documentation, including information about support options and ways to send us feedback. In This Preface: w Formatting Conventions for NetScaler Documentation w Documentation A vailable on the NetScaler Appliance w Getting Service and Support w NetScaler Documentation Feedback For informa[...]

Convention Meaning [ brackets ] Optional items in command statements. For example, in the following command, [ -range <positiveInteger> ] means that you have the option of entering a range, but it is not required: add lb vserver <name> <serviceT ype> <IP Address> <port> [ -range <positiveInteger>] Do not type the[...]

3. T o view a short description of each document, hover the mouse pointer over the title. T o open a document, click the title. Getting Service and Support Citrix ® offers a variety of resources for support with your Citrix environment, including the following: w The K nowledge Center is a self-service, W eb-based technical support database that c[...]

4. On the Documentation F eedback page, complete the form, and then click Submit . Preface 10[...]

Chapter 1 Introduction to the Hardware Platforms T opics: • Common Hardware Components • Hardware Platforms • Summary of Hardware Specifications The NetScaler hardware platforms range from the single processor MPX 5500 platform to the high-capacity , MPX 22040/22060/22080/22100/22120 hardware platform. The various NetScaler hardware platforms[...]

Common Hardware Components Each platform has front panel and back panel hardware components. The front panel has an LCD display and an RS232 serial console port. The number , type, and location of ports—copper Ethernet, copper and fiber 1G SFP , 10G SFP+, and XFP—vary by hardware platform. The back panel provides access to the fan and the field[...]

The startup screen is displayed for a few seconds after the appliance successfully begins operation. The first line displays the hardware platform, and the second line displays the software version and build number , as shown in the following figure. Figure 1-2. LCD Startup Screen Out-of-Serv ice Screen. The out-of-service screen is displayed when [...]

HTTP Statistics Screen. The first line displays the rate of HTTP GETS per second. The second line displays the rate of HTTP POSTS per second, as shown in the following figure. Figure 1-6. LCD HTTP Statistics Screen Network T raffic Statistics Screen. The first line displays the rate at which data is received, in megabits per second. The second line[...]

Figure 1-10. P ort Information for a 10-port Appliance The following table defines the various abbreviations and symbols that appear in the S row of the port information screen. T able 1-1. P ort Abbrev iations and Symbols for S Row S row abbrev iation/symbol Indicates A rate of 10 megabits per second, full duplex mode, and flow control OFF . A rat[...]

S row abbrev iation/symbol Indicates A rate of 100 megabits per second, half duplex mode, and flow control OFF . A rate of 1 gigabit per second, half duplex mode, and flow control OFF . The following table defines the various abbreviations and symbols that appear in the R row of the port information screen. T able 1-2. P ort Abbrev iations and Symb[...]

RS232 Serial Port The RS232 serial console port on the front panel of each appliance provides a connection between the appliance and a computer , allowing direct access to the appliance for initial configuration or troubleshooting. All hardware platforms ship with an appropriate serial cable used to connect your computer to the appliance. For instr[...]

Both tables have the following columns: w SKU: Citrix maintains multiple SKUs for the same part. w Description: The price list description of the part. w T ransmit W avelength: The nominal transmit wavelength. w Cable/Fiber T ype: Fiber characteristics affect the maximum transmit distance achievable. This is especially true with 10G on multi-mode f[...]

EW3C0000234, EW3D0000234, EW3E0000234, EW3F0000234, EW3P0000142, EW3X0000234, EW3Z0000086 1G SFP Ethernet SX (300m) - 4 P ack 2000MHz- km (OM3) 8200/8400/8600/8 800, MPX 9700/10500/12500 /15500, 12000-10G, 9010 FIPS, MPX 22040/22060/2208 0/22100/22120 50/125um MMF , 500MHz-km (OM2) 550 m 50/125um MMF , 400MHz-km 550 m 62.5/125u m MMF , 200MHz-km (O[...]

T able 1-6. Long Reach Fiber 1G SFP Distance Specifications SKU Description T ransmitt er W aveleng th (nm) Fiber T ype T ypi cal Reac h (m) Products EW3A0000712, EW3B0000712, EW3C0000712, EW3D0000712, EW3E0000712, EW3F0000712, EW3P0000559, EW3X0000712, EW3Z0000587 Citrix NetScaler 1G SFP Ethernet LX - Single 1310nm (nominal) 9/125um SMF 10 km MPX [...]

EW3A0000710, EW3B0000710, EW3C0000710, EW3D0000710, EW3E0000710, EW3F0000710, EW3P0000557, EW3X0000710, EW3Z0000585 Citrix NetScaler 10G SFP+ Ethernet Short Range (300m) - Single 850nm (nominal) 50/125um MMF , 2000MHz- km (OM3) 300 m MPX 8200/8400/8600/8 800, MPX 9700/10500/12500 /15500, MPX 17500/19500/2150 0, MPX 11500/13500/1450 0/16500/18500/20[...]

62.5/125u m MMF , 160MHz-km 26 m T able 1-10. Long Reach Fiber 10G SFP+ Distance Specifications SKU Description T ransmitt er W aveleng th (nm) Fiber T ype T ypi cal Reac h (m) Products EW3A0000711, EW3B0000711, EW3C0000711, EW3D0000711, EW3E0000711, EW3F0000711, EW3P0000558, EW3X0000711, EW3Z0000586 Citrix NetScaler 10G SFP+ Ethernet Long Range (1[...]

T able 1-12. Citrix Direct Attached (DAC) Copper T winAx 10G SFP+ P assive Cables Specifications SKU Description Products 3007776 Citrix NetScaler 1m DAC SFP+ Cable for up to 1m distance MPX 8200/8400/8600/8800, MPX 17500/19500/21500, MPX 11500/13500/14500/16500/1850 0/20500, MPX 17550/19550/20550/21550, MPX 22040/22060/22080/22100/2212 0 3007777 C[...]

The port LEDs show whether a link is established and traffic is flowing through the port. The following table describes the LED indicators for each port. There are two LED indicators for each port type. T able 1-14. LED port-status indicators P ort T ype LED Location LED F unction LED Color LED Indicates 10G SFP+ (10 Gbps) Left Link/ Activity Off N[...]

P ort T ype LED Location LED F unction LED Color LED Indicates megabits per second (Mbps). Green T raffic rate of 100 Mbps. Y ellow T raffic rate of 1 gigabit per second. Right Link/ Activity Off No link. Solid green Link is established but no traffic is passing through the port. Blinking green T raffic is passing through the port. Management (RJ45[...]

Field Replaceable Units Citrix NetScaler field replaceable units (FRU) are NetScaler components that can be quickly and easily removed from the appliance and replaced by the user or a technician at the user's site. The FRUs in a NetScaler appliance can include a CompactFlash card, DC or AC power supplies, and solid-state or hard-disk drives, a[...]

P ower Supply T ype LED Color LED Indicates DC OFF No power to any power supply . Flashing RED No power to this power supply . Flashing BLUE P ower supply is in standby mode. BLUE P ower supply is functional. RED P ower supply failure. MPX 15000 and 17000 OFF P ower supply is not plugged in to a power source. If the LED is off when the power supply[...]

Replacing an AC P ower Supply Citrix NetScaler MPX platforms can accommodate two power supplies, except the MPX 22040/22060/22080/22100/22120 platform which can accommodate four power supplies. All NetScaler appliances function properly with a single power supply, except the MPX 22040/22060/22080/22100/22120 platform which needs two power supplies [...]

Figure 1-12. Inserting the Replacement AC P ower Supply 5. Connect the power supply to a power source. If connecting all power supplies, plug separate power cords into the power supplies and connect them to separate wall sockets. Note: NetScaler appliances emit a high-pitched alert if one power supply fails or if you connect only one power cable to[...]

Figure 1-13. Remov ing the Existing DC P ower Supply 2. Carefully remove the new power supply from its box. 3. On the back of the appliance, align the power supply with the power supply slot. 4. Insert the power supply into the slot while pressing the lever towards the handle. Apply firm pressure to insert the power supply firmly into the slot. Fig[...]

w Citrix NetScaler MPX 17000 Note: The CompactFlash card is mounted as /flash on the above platforms. The CompactFlash card specifications vary by NetScaler hardware platform. A CompactFlash card from one platform does not necessarily work on a different platform. Replacing a CompactFlash Card Note: These instructions apply to the Citrix ® NetScal[...]

Note: The illustration in the following figures might not represent the actual NetScaler appliance. Figure 1-15. Remov ing the Existing CompactFlash Card 5. Insert the new flash card received from Citrix. Important: When you insert the card, make sure that the arrow on top of the card is pointing toward the CompactFlash slot. Position the connector[...]

Solid-State Drive A solid-state drive (SSD) is a high-performance device that stores data in solid-state flash memory . The MPX solid-state drives contain the boot loader configuration file, configuration file (ns.conf), licenses, and for some models, the NetScaler software and the user data. The NetScaler software is stored on either the SSD or th[...]

2. Shut down the NetScaler appliance by typing the following command at the shell prompt: shutdown –p now 3. Locate the SSD on the back panel of the appliance. Push the safety latch of the drive cover to the right or down, depending on the platform, while pulling out on the drive handle to disengage. Pull out the faulty drive. Note: The illustrat[...]

8. Upload a platform license and any optional feature licenses, including universal licenses, to the NetScaler appliance. For more information, see the licensing chapter of the " Citrix NetScaler Getting Started Guide ." 9. Once the correct NetScaler software version is loaded, you can restore the working configuration. Copy a previous ve[...]

4. V erify that the replacement hard disk drive is the correct type for the NetScaler platform. 5. Disengage the hard disk drive by pushing the safety latch of the drive cover to the right or down, depending on the platform, while pulling out on the drive handle to disengage. Pull out the faulty drive. Note: The illustration in the following figure[...]

w DAC is supported only on 10G ports. Do not insert a DAC into a 1G port. w Do not attempt to unplug the integrated copper cable from the transceiver and insert a fiber cable into the transceiver . Installing a Direct Attach Cable Note: The illustrations in the following figures are only for reference and might not represent the actual NetScaler ap[...]

Hardware Platforms The various NetScaler hardware platforms offer a wide range of features, communication ports, and processing capacities. All the MPX platforms have multicore processors. Citrix NetScaler 9010 FIPS The Citrix NetScaler 9010 Federal Information P rocessing Standards (FIPS) appliance is a 2U appliance, with 1 single-core processor ,[...]

Figure 1-25. Citrix NetScaler 9010 FIPS appliance, back panel The following components are visible on the back panel of the 9010 FIPS appliance: w P ower switch, which turns off power to the appliance, just as if you were to unplug both power supplies. w Non-maskable interrupt (NMI) Button that is used at the request of T echnical Support and produ[...]

Figure 1-26. Citrix 12000-10G appliance, front panel The following components are visible on the front panel of the 12000-10G appliance: w RS232 serial console port. w Eight 1G SFP ports, numbered 1/1, 1/2, 1/3, 1/4, 1/5, 1/6, 1/7, and 1/8 from left to right, and two XFP (10-Gigabit Small Form-Factor Pluggable) ports, numbered 1/9 and 1/10. When fa[...]

w Disable alarm button, which silences the alarm that the appliance sounds when it is receiving power from only one of its power supplies. P ress this button to prevent the power alarm from sounding when you have plugged the appliance into only one power outlet or when one power supply is malfunctioning and you wish to continue operating the applia[...]

Figure 1-29. Citrix NetScaler MPX 5500, back panel The following components are visible on the back panel of the MPX 5500: w Four GB removable CompactFlash card that is used to store the NetScaler software. w P ower switch, which turns off power to the MPX 5500, just as if you were to unplug the power supply . P ress the switch for five seconds to [...]

w T wo 10/100/1000Base-T copper Ethernet management ports (RJ45), numbered 0/1 and 0/2 from left to right. The management port is used to connect directly to the appliance for system administration functions. w Six 10/100/1000Base-T copper Ethernet ports numbered 1/1, 1/2, 1/3, 1/4, 1/5, and 1/6 from left to right. The following figure shows the ba[...]

Figure 1-32. Citrix NetScaler MPX 7500/9500 (8x10/100/1000Base-T copper Ethernet ports), front panel The following figure shows the front panel of the MPX 7500/9500 (4x1G SFP + 4x10/100/1000Base-T copper Ethernet ports) appliances. Figure 1-33. Citrix NetScaler MPX 7500/9500 (4x1G SFP + 4x10/100/1000Base-T copper Ethernet ports), front panel Depend[...]

The following components are visible on the back panel of the MPX 7500/9500: w Four-gigabyte removable CompactFlash card that is used to store the NetScaler software. w P ower switch, which turns off power to the MPX 7500/9500, just as if you were to unplug the power supply . P ress the switch for five seconds to turn off the power . w R emovable h[...]

The following figure shows the front panel of the MPX 8200/8400/8600/8800 (6x10/100/1000Base-T copper Ethernet ports + 2x10G SFP+) appliance. Figure 1-36. Citrix NetScaler MPX 8200/8400/8600/8800 (6x10/100/1000Base-T copper Ethernet ports + 2x10G SFP+), front panel Depending on the model, the appliance has the following ports: w RS232 serial consol[...]

w 256 GB removable solid-state drive, which is used to store the NetScaler software and the user data. w P ower switch, which turns off power to the appliance, just as if you were to unplug the power supply . P ress the switch for five seconds to turn off the power . w USB port (reserved for a future release). w Non-maskable interrupt (NMI) button,[...]

Figure 1-39. Citrix NetScaler MPX 9700/10500/12500/15500 10G, front panel The following figure shows the front panel of the MPX 9700/10500/12500/15500 FIPS. Figure 1-40. Citrix NetScaler MPX 9700/10500/12500/15500 FIPS, front panel *The FIPS Management P ort (Level 3 Mode) is reserved for a future release. Caution: Do not insert a USB device into t[...]

Important: The 10-gigabit ports on this appliance are labeled 10/1 and 10/2. The following figure shows the back panel of the MPX 9700/10500/12500/15500 appliances, including the 10G model and FIPS model. Figure 1-41. Citrix NetScaler MPX 9700/10500/12500/15500, MPX 9700/10500/12500/15500 FIPS, and MPX 9700/10500/12500/15500 10G, back panel *The US[...]

Citrix NetScaler MPX 1 1500, MPX 13500, MPX 14500, MPX 16500, MPX 18500, and MPX 20500 The Citrix NetScaler models MPX 11500/13500/14500/16500/18500/20500 are 2U appliances. Each model has two 6-core processors for a total of 12 physical cores (24 cores with hyper-threading), and 48 gigabytes (GB) of memory . The following figure shows the front pa[...]

Figure 1-43. Citrix NetScaler MPX 11500/13500/14500/16500/18500/20500 appliance, back panel The following components are visible on the back panel of the MPX 11500/13500/14500/16500/18500/20500 appliance: w 160 GB removable solid-state drive that is used to store the NetScaler software. w USB port (reserved for a future release). w P ower switch, w[...]

Figure 1-44. Citrix NetScaler MPX 15000 appliance, front panel The appliance has the following ports: w RS232 serial console port. w 10/100/1000BASE-T copper Ethernet management port, numbered 0/1. w T wo XFP (10-Gigabit Small Form-Factor Pluggable) fiber optic ports, numbered from left to right 1/1 and 1/2. w Eight 10/100/1000BASE-T copper Etherne[...]

Y ou plug separate power cords into the power supplies and connect them to separate wall sockets. The MPX 15000 functions properly with a single power supply; the extra power supply serves as a backup. w Non-maskable interrupt (NMI) button, which signals the MPX 15000 to perform an orderly shutdown after saving all files. Y ou must use a pen, penci[...]

When facing the bezel, the upper LEDs to the left of each port represent connectivity . They are lit and amber in color when active. The lower LEDs represent throughput. They are lit and green when active. The following figure shows the back panel of the MPX 17000 appliance. Figure 1-47. Citrix NetScaler MPX 17000 appliance, back panel The followin[...]

The MPX 17500/19500/21500 appliances have the following ports: w RS232 serial console port. w T wo 10/100/1000Base-T copper Ethernet management ports (RJ45), numbered 0/1 and 0/2 from left to right. These ports are used to connect directly to the appliance for system administration functions. w Eight 10G SFP+ ports numbered 10/1, 10/2, 10/3, and 10[...]

Citrix NetScaler MPX 17550, MPX 19550, MPX 20550, and MPX 21550 The Citrix NetScaler models MPX 17550, MPX 19550, MPX 20550, and MPX 21550 are 2U appliances. Each model has two 6-core processors for a total of 12 physical cores (24 cores with hyper-threading), and 96 gigabytes (GB) of memory . The following figure shows the front panel of the MPX 1[...]

Figure 1-51. Citrix NetScaler MPX 17550/19550/20550/21550 appliance, back panel The following components are visible on the back panel of the MPX 17550/19550/20550/21550 appliance: w 160 GB removable solid-state drive that is used to store the NetScaler software. w USB port (reserved for a future release). w P ower switch, which turns off power to [...]

Figure 1-52. Citrix NetScaler MPX 22040/22060/22080/22100/22120 (12x1G SFP + 24x10G SFP+), front panel The following figure shows the front panel of the MPX 22040/22060/22080/22100/22120 (24x10G SFP+) appliance. Figure 1-53. Citrix NetScaler MPX 22040/22060/22080/22100/22120 (24x10G SFP+), front panel Depending on the model, the appliance has the f[...]

The following figure shows the back panel of the MPX 22040/22060/22080/22100/22120 appliances. Figure 1-54. Citrix NetScaler MPX 22040/22060/22080/22100/22120, back panel The following components are visible on the back panel of the MPX 22040/22060/22080/22100/22120 appliance: w P ower switch, which turns off power to the appliance, just as if you [...]

9010 FIPS 12000-10G Maximum P ower Consumption 500 W 500 W W eight 52 lbs 23.59 kg 52 lbs 23.59 kg Height 2U 2U Width EIA 310-D EIA 310-D Depth 24 in or 61 cm 24 in or 61 cm Operating T emperature 0–40° C 32–104° F 0–40° C 32–104° F Humidity range (non- condensing) 5%–95% 5%–95% Safety Certifications TUV TUV EMC & Susceptibility[...]

MPX 5500 MPX 5550/MPX 5650 MPX 7500/MPX 9500 MPX 15000 4x1G SFP + 4x10/100/1000B ase-T copper Ethernet ports model : 4xcopper/fiber 1G SFP ports, 4x10/100/1000Ba se-T copper Ethernet ports P orts - 10G NA NA NA NA Number of P ower Supplies 1 1 1 with second optional 2 AC P ower Supply input voltage, frequency , & current 100–240 V AC 50–60 [...]

MPX 5500 MPX 5550/MPX 5650 MPX 7500/MPX 9500 MPX 15000 Depth 21.75 in or 55 cm 24.02 in or 61 cm 21.75 in or 55 cm 18.5 in or 47 cm Operating T emperature 0–40° C 32–104° F 0–40° C 32–104° F 0–40° C 32–104° F 0–35° C 32–95° F Humidity range (non- condensing) 5%–95% 5%–95% 5%–95% 5%–95% Safety Certification s CSA CSA [...]

MPX 17000 MPX 8200/MPX 8400/MPX 8600/MPX 8800 MPX 9700/MPX 10500/MPX 12500/MPX 15500 MPX 11500/MPX 13500/MPX 14500/MPX 16500/MPX 18500/ MPX 20500 8x10/100/1000Ba se-T copper Ethernet ports 6xcopper/fiber 1G SFP ports, 6x10/100/1000B ase-T copper Ethernet ports 2x10G SFP+ 6x10/100/1000 Base-T copper Ethernet model : 6xcopper/fiber 1G SFP ports 10G a[...]

MPX 17000 MPX 8200/MPX 8400/MPX 8600/MPX 8800 MPX 9700/MPX 10500/MPX 12500/MPX 15500 MPX 11500/MPX 13500/MPX 14500/MPX 16500/MPX 18500/ MPX 20500 Heat Dissipation 630 BTU per hour 1550 BTU per hour 2200 BTU per hour W eight 52 lbs 23.59 kg 32 lbs 14.52 kg 31 lbs 14.06 kg 46 lbs 20.87 kg Height 2U 1U 2U 2U Width EIA 310-D for 19- inch racks EIA 310-[...]

T able 1-19. MPX Platform Summary (contd.) MPX 17500/MPX 19500/MPX 21500 MPX 17550/MPX 19550/MPX 20550/MPX 21550 MPX 22040/MPX 22060/MPX 22080/MPX 22100/MPX 22120 P rocessors 2 six-core 2 six-core 2 eight-core Memory 48 GB 96 GB 256 GB P orts - 1G NA NA 12x1G SFP + 24x10G SFP+ model : 12xcopper/fiber 1G SFP ports P orts - 10G 8x10G SFP+ ports 8x10G[...]

MPX 17500/MPX 19500/MPX 21500 MPX 17550/MPX 19550/MPX 20550/MPX 21550 MPX 22040/MPX 22060/MPX 22080/MPX 22100/MPX 22120 24x10G SFP+ model: 1400 W Heat Dissipation 2200 BTU per hour 2900 BTU per hour 12x1G SFP + 24x10G SFP+ model: 2,000-2,6000 BTU per hour 24x10G SFP+ model: 2,700-3,800 BTU per hour W eight 40 lbs 18.14 kg 40 lbs 18.14 kg 85 lbs 38.[...]

MPX 17500/MPX 19500/MPX 21500 MPX 17550/MPX 19550/MPX 20550/MPX 21550 MPX 22040/MPX 22060/MPX 22080/MPX 22100/MPX 22120 Compliance R oHS, WEEE RoHS, WEEE RoHS, WEEE Citrix NetScaler Hardware Installation and Setup Guide 67[...]

Chapter 1 Introduction to the Hardware Platforms 68[...]

Chapter 2 Preparing for Installation T opics: • Unpacking the Appliance • Preparing the Site and Rack • Cautions and Warnings Before you install your new appliance, carefully unpack your appliance and make sure that all parts were delivered. Once you are satisfied that your appliance has been delivered to your expectations, verify that the lo[...]

Unpacking the Appliance The hardware accessories for your particular appliance, such as cables, adapters, and rail kit, vary depending on the hardware platform you ordered. Unpack the box that contains your new appliance on a sturdy table with plenty of space and inspect the contents. Use the following list to verify that you received everything th[...]

w A computer to serve as a management workstation Preparing the Site and Rack There are specific site and rack requirements for the NetScaler appliance. Y ou must make sure that adequate environmental control and power density are available. Racks must be bolted to the ground, have sufficient airflow , and have adequate power and network connection[...]

At minimum, four Ethernet connections per rack unit. Space requirements One empty rack unit for the Citrix NetScaler 7000, MPX 5500, MPX 5550/5650, MPX 7500/9500, and MPX 8200/8400/8600/8800, and two consecutive empty rack units for all other appliance models. Note: Y ou can order the following rail kits separately . w Compact 4-post rail kit, whic[...]

w Make sure that a fuse or circuit breaker no larger than 120 V AC, 15 A U.S. (240 V AC, 16 A international) is used on all current-carrying conductors on the power system to which your appliances are connected. w Do not work alone when working with high voltage components. w Always disconnect the appliance from power before removing or installing [...]

Therefore, consider the lowest and highest operating temperatures of the equipment when making a decision about where to install the appliance in the rack. Rack Precautions w Make sure that the leveling jacks on the bottom of the rack are fully extended to the floor , with the full weight of the rack resting on them. w For a single-rack installatio[...]

Chapter 3 Installing the Hardware T opics: • Rack Mounting the Appliance • Installing and Removing 1G SFP Transceivers • Installing and Removing XFP and 10G SFP+ Transceivers • Connecting the Cables • Switching on the Appliance After you have determined that the location where you will install your appliance meets the environmental standa[...]

Rack Mounting the Appliance Most appliances can be installed in standard server racks that conform to EIA-310-D specification. The appliances ship with a set of rails, which you must install before you mount the appliance. The only tools that you need for installing an appliance are a P hillips screwdriver and a flathead screwdriver . Caution: If y[...]

Each appliance ships with a mounting rail kit that contains two rail assemblies, one for the left side and the other for the right side of the appliance, and screws to attach the rails. An assembly consists of an inner rail and a rack rail. The supplied rail kit is 28 inches long (38 inches extended). Contact your Citrix sales representative to ord[...]

Figure 3-1. Attaching inner r ails 4. R epeat steps 1 through 3 to install the left inner rail on the other side of the appliance. T o install the rack rails on the rack 1. If you have a round-hole, threaded rack, skip to step 3. 2. Install square nut retainers into the front post and back post of the rack as shown in the following figures. Before [...]

Figure 3-4. Installing the Rail Assembly to the Rack T o install the appliance in the rack 1. Align the inner rails, attached to the appliance, with the rack rails. 2. Slide the appliance into the rack rails, keeping the pressure even on both sides. 3. V erify that the appliance is locked in place by pulling it all the way out from the rack. Citrix[...]

Figure 3-5. Rack Mounting the Appliance Installing and Removing 1G SFP T ransceivers Note: This section applies to the 9010 FIPS, 12000-10G, MPX 8200/8400/8600/8800, MPX 9700/10500/12500/15500, MPX 1 1500/13500/14500/16500/18500/20500, and MPX 22040/22060/22080/22100/22120 appliances. A Small Form-Factor Pluggable (SFP) is a compact transceiver tha[...]

Caution: NetScaler appliances do not support 1G SFP transceivers from vendors other than Citrix Systems. Attempting to install third-party 1G SFP transceivers on your NetScaler appliance voids the warranty . Insert 1G SFP transceivers into the 1G SFP ports on the front panel of the appliance. Frequent installation and removal of transceivers shorte[...]

4. Lock the transceiver . 5. V erify that the LED is green and blinks twice, which indicates that the transceiver is functioning correctly . 6. If you are using a fiber 1G SFP transceiver , do not remove the dust caps attached to the transceiver and the cable until you are ready to insert the cable. T o remove a 1G SFP transceiver 1. Disconnect the[...]

However , the 10G SFP+ transceiver is hot-swappable from release 9.3 build 57.5 and later on the NetScaler appliances that use the ixgbe (ix) interface. The following platforms support 10G SPF+ transceivers: w MPX 8200/8400/8600/8800 w MPX 9700/10500/12500/15500 10G and 10G FIPS w MPX 11500/13500/14500/16500/18500/20500 w MPX 17500/19500/21500 w MP[...]

Figure 3-7. Locking an XFP tr ansceiver 5. V erify that the LED is green and blinks twice, which indicates that the transceiver is functioning correctly . 6. Do not remove the dust caps attached to the transceiver and cable until you are ready to insert the cable. T o remove an XFP/10G SFP+ transceiver 1. Disconnect the cable from the XFP/10G SFP+ [...]

Connecting the Cables When the appliance is securely mounted on the rack, you are ready to connect the cables. Ethernet cables and the optional console cable are connected first. Connect the power cable last. Danger: Before installing or repairing the appliance, remove all jewelry and other metal objects that might come in contact with power source[...]

T o connect the Ethernet cable to a 1G SFP fiber, 10G SFP+, or XFP transceiver 1. R emove the dust caps from the transceiver and cable. 2. Insert the LC connector on one end of the fiber optic cable into the appropriate port on the front panel of the appliance. 3. Insert the connector on the other end into the target device, such as a router or swi[...]

two power cables for proper operation. A separate ground cable is not required, because the three-prong plug provides grounding. T o connect the appliance to the power source 1. Connect one end of the power cable to the power outlet on the back panel of the appliance, next to the power supply , as shown in the following figure. Figure 3-10. Inserti[...]

Figure 3-1 1. Power switch on back panel 3. V erify that the LCD on the front panel is backlit and the start message appears, as shown in the following figure. Figure 3-12. LCD startup screen Caution: Be aware of the location of the emergency power off (EPO) switch, so that if an electrical accident occurs you can quickly remove power from the appl[...]

Chapter 4 Initial Configuration T opics: • Using the LCD Keypad • Using the NetScaler Serial Console • Using the Setup Wizard • Using DHCP for Initial Access • Accessing a NetScaler by Using SSH Keys and No Password • Changing the Administrative Password After you have installed your appliance in a rack, you are ready to perform the ini[...]

Using the LCD Keypad Note: The following section is applicable to MPX 5500, MPX 5550/5650, MPX 7500/9500, MPX 8200/8400/8600/8800, MPX 9700/10500/12500/15500, MPX 1 1500/13500/14500/16500/18500/20500, MPX 17500/19500/21500, MPX 17550/19550/20550/21550, and MPX 22040/22060/22080/22100/22120 appliances only . When you first install the appliance, you[...]

invalid, the following error message appears for three seconds, where xxx.xxx.xxx.xxx is the IP address you entered, followed by a request to re-enter the value. Invalid addr! xxx.xxx.xxx.xxx If you press the ENTER (.) key without changing any of the digits, the software interprets this as a user exit request. The following message will be displaye[...]

Note: Y ou might have to press ENTER two or three times, depending on which terminal program you are using. 4. Log on to the appliance with the administrator credentials. Y our sales representative or Citrix Customer Service can provide you with the administrator credentials. 5. At the prompt, type config ns to run the NetScaler configuration scrip[...]

Access Gateway. If you are configuring your appliance as an Access Gateway, see " Access Gateway 9.3, Enterprise Edition ." Note: For information about deploying a high availability (HA) pair , see " Configuring High Availability ." Using the Setup Wizard T o configure the appliance by using the Setup Wizard in the configuration[...]

2. In User Name and P assword , type the administrator credentials. Y ou can obtain the initial user name and password from your sales representative or from Citrix Customer Service. 3. In Start in , select Configur ation , and then click Login . 4. In the Setup Wizard , click Next , and then follow the instructions in the wizard. Note: T o prevent[...]

A new NetScaler appliance does not have a configuration file. When you connect an appliance without a configuration file to the network, its DHCP client automatically polls the DHCP server for an IP address. If you have specified the NetScaler vendor class identifier on the DHCP server , the server returns an address. Y ou can also enable the DHCP [...]

3. T erminate the DHCP process and restart it to reflect the change to the configuration file. At the shell prompt, type: killall dhcpd dhcpd& Sample DHCP configuration (dhcpd.conf) option space auto; option auto.key code 1 = text; class "citrix-1" { match option vendor-class-identifier; } subnet 192.168.2.0 netmask 255.255.255.0 { op[...]

Alternatively , restarting the appliance automatically releases the DHCP IP address back to the server pool. Y ou can find out the SNIP address assigned to the appliance from the NetScaler console or from the DHCP server . T o find the SNIP address from the NetScaler console At the console prompt, type: > sh dhcpParams DHCP Client on next reboot[...]

T ask At the NetScaler command prompt, type: T o release the DHCP IP address and return it to the IP address pool on the DHCP server when the NetScaler configuration is complete > release dhcpIP Using DHCP When a Configuration File is Present If you need to move a NetScaler appliance to a different subnet, such as from a testing environment to a[...]

T ask At the NetScaler command prompt, type: T o save the DHCP acquired route so that it is available when the appliance restarts > set dhcpP ar ams -dhcpclient on - saveroute on > save config T o prevent saving the DHCP acquired route (default behavior) > set dhcpP ar ams -dhcpclient on - saveroute off > save config Note: This is requi[...]

3. P ress ENTER when prompted for a file name for the key pair . 4. P ress ENTER two times when prompted for a passphrase. Note: If the client is a NetScaler appliance, move the private key file to a persistent location such as sub-directories of the /flash and /var directories. 5. Log on to the remote NetScaler appliance from the client by using a[...]

g. Optionally , remove the public key . root@ns# rm id_rsa.pub 7. On the client, verify that you can connect to the remote NetScaler appliance by using SSH, without entering the password. If using the default file name for the public-private key pair . ssh <user_name>@<NetScalerIPAddress> If using "ns_comm_key" (when nsinterna[...]

T o change the administrative password by using the command line interface At the command prompt, type: set system user <userName> -password Example: set system user nsroot -password Enter password: ***** Confirm password: ***** Done Chapter 4 Initial Configuration 102[...]

Chapter 5 Lights Out Management Port of the NetScaler Appliance T opics: • Accessing the LOM Port by using a Web Browser • Configuring the LOM Port • Power Cycling the Appliance • Performing a Core Dump • Accessing the Appliance by using the Access Console • Obtaining Properties of the Host • Obtaining Health Monitoring Information ?[...]

Accessing the LOM Port by using a W eb Browser By using a web browser you can remotely log on to the LOM port to obtain information about the appliance and perform different operations on the appliance. T o access the LOM by using a web browser 1. In a web browser , type the IP address of the LOM port. For initial configuration, type the port’ s [...]

Power Cycling the Appliance Y ou can remotely turn off the appliance and turn it back on. The result is similar to pressing the power button on the back panel of the appliance for less than four seconds. The appliance's software performs a graceful shutdown. All operations on the appliance are stopped, no new connections to the client or serve[...]

3. In the Menu bar , click Remote Control . 4. Under Options , click Console Redirection . 5. Click Launch Console , and then click Y es . 6. T ype the administrator credentials for the appliance. Obtaining Properties of the Host After you log on to the appliance by using the access console, you can remotely manage the appliance. At the console pro[...]

Power Control Operations using the LOM Port Y ou can remotely perform different power control operations, such as restarting the appliance, performing a graceful shutdown, and performing a forced shutdown, by using the LOM port. T o perform power control oper ations 1. In a web browser , log on to the LOM port by using the administrator credentials[...]

Chapter 5 Lights Out Management Port of the NetScaler Appliance 108[...]

Chapter 6 Migrating the Configuration of an Existing NetScaler Appliance to Another Appliance T opics: • T o migrate a configuration If you are migrating to a new appliance, you must make some changes to the configuration (ns.conf file) of the old appliance before you copy the configuration to the new appliance. Note: The following procedure does[...]

T o migrate a configuration 1. On the old appliance, create a backup copy of the configuration file (ns.conf). 2. Use a vi editor to edit the configuration file that you backed up. For example, you might want to change the user name, host name, and password. Note: Y ou must remove all interface-related configuration, such as set interface, bind vla[...]