Compaq 8000 Series manual

Compaq Presario S0000 / 8000 Series Computers User’ s Guide[...]

user ’ s guide[...]

The information in this document is subject to change without notice. Hewlett-Packard ® Company makes no warranty of any kind wi th regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. HP shall not be liable for errors contained herei n or for incidental or conseque[...]

table of contents iii finding answers to co mmo nly asked questions .............................. 1 safety inform ation ......................................................................................... 2 setting up your pc .......................................................................... 3 putting your pc together ................[...]

iv user’ s guide autoscrolling .......................................................................................... 19 panning ................................................................................................ 20 switching mouse bu tton fu nctions .............................................................. 20 changing mouse[...]

table of contents v working with di gital images ......................................................................... 45 about the 7-in-1 m emor y card reader ........................................................ 45 using your cd, dvd, an d diskette drives ......................................................... 47 handling cd s/dvds .....[...]

vi user’ s guide system recover y using recover y discs ........................................................ 84 starting system recover y using recover y discs ............................................. 84 upgrading and serv i cing the pc .................................................... 87 preparing the pc .............................[...]

finding answers to co mmonly asked questions 1 In this User’s Guide, you can find answ ers to qu estions about the following topics: • Connecting to the Internet, page 32 • Registering your product, page 1 1 • Creating a CD, page 56 Saving documents, photos, and videos on a C D, page 57 Recording a music CD, page 56 Copying a CD, page 56 Ba[...]

2 user’ s guide safety information This product has not been ev aluated for connection to an “IT” power system (an AC distribution system with no dire ct connection to earth, according to IEC 60950). ac power safety war nings WARNING: Install the PC near an AC outlet. The AC power cable is your PC’s main AC disconnecting device and must be [...]

setting up your pc 3 putting your pc together Follow the quick setup poster to set up your PC. Look in the PC box for printed detail s or updates regarding your model PC. When placing your PC, consider an ergo nomi c arrangement of the PC and y our work area to maintain your comfort and productivity. Refer to “safety and comfort” on page 4. WAR[...]

4 user’ s guide 5 Connec t the modem cable to the telep hone line wall socket and the modem (select models only) on t he back of the PC. R efer to “connecting the modem” on page 7 for details. 6 T urn on the monitor . T ur n on the PC. T urn on the s peakers. Follow the onscreen instructions, and comple te the initial windows until you se e t[...]

setting up your pc 5 computer safety war ning WARNING: To reduce the risk of ser ious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users. It also provides important electrical and mechanical safety information. To view the Safety & Co mfort Guide: • Click [...]

6 user’ s guide NOTE: PCs use software drivers to control perip heral devices. When you add a Plug and Play (ready to use) periph eral, memory or add-in card, the PC automatically loads the correct driver for the device. NOTE: For peripherals that are not Plug an d Play, follow the instructions that came with your peripheral device to load the ap[...]

setting up your pc 7 pc front The front of your computer has t he driv es, the On button and hard disk drive activity indicator lig ht. Some PC mode ls also have connectors o n the front of the PC. IN IN G H K L A B C E F D connecting the modem The modem is used for c onnecting to an I SP that provides telephone dial-up connection to the Inte rnet.[...]

8 user’ s guide Check with your ISP for spec ifics on your connec tion. Before you can connect to the Inter net an d send or receive e-mail a nd faxes using telephone dial-up, you must connec t your telephone s ervice line to the modem, which is inside the PC. T he quick setu p poster shows you how to plug in a modem/telephone cab le to the PC mo[...]

setting up your pc 9 1 Plug one end of a mode m cable ( D ) into the modem connector ( A ) on the back of the PC ( C ). This connector may be labelled with either Line or a modem connector symb ol. 2 Plug the other end of t he cable ( D ) into the telephon e line socket ( E ) on the wall. You can also connect a tel ephone ( F ) to the other connect[...]

10 user’ s guide To connect the Ethernet c onnector to the network: 1 Plug the netw ork cable into the E thernet connector ( A ) on the back of the PC. WARNING: Do not plug the telephone service line cable or modem cable into the Ethernet connector. Although the plug looks similar to the plug on the Ethernet cable, they are not the same . 2 Plug [...]

setting up your pc 11 4 Click an option to selec t your language (if applicable for your model). Click OK and then confirm your selec tion by clicking Ye s . W ait until the PC makes preparations. (It may take up to 30 minutes to set up the language o n the PC.) 5 Set up Microsoft ® Wi n d o w s ® by fol lowing the ons creen instructions. 6 Refer[...]

12 user’ s guide standby mode When the PC is in standby mode, it goes into a low-power state, a nd the monitor is blank as if it is turned off. The ad vantages of using standby mode include: • Y ou save time and electricity witho ut having to wa it for the PC to go t hrough the normal startup routine when you wake it agai n. The next ti me you [...]

setting up your pc 13 3 Press and hold down the Shift key on the keyboard, and click Hibernate . NOTE: If Hibernate is no t present, you can set up your PC for hibernati on; refer to steps 1 through 6 of “automatic sta ndby or hibernation” on page 13. 4 When you want to use the PC again afte r hibern ation, press th e On but ton on the front of[...]

14 user’ s guide making recover y cds/dvds Now is a good time to make yo ur recovery discs; see “creating recovery cds/dvds” on page 79. installing software and hardware devices After you turn on the PC the first time and res tart it (see page 10), you ca n install any software programs that came on CDs or DV Ds included in the PC box (select[...]

learning the basics 15 NOTE: To use your software, you must know how to use the mouse and keyboard. If necessary, see “using the mous e” on page 18 for how to us e the mouse or see “using the keyboard” on page 20 for how to use the key board. beginning to use your software The operation of your PC is cont rolled by tw o kinds of software: ?[...]

16 user’ s guide using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Use it to Help and Support (select models only) View onscreen Hel p informatio n about your PC. Easy Internet Sign-up Set up a new or an existing Internet account. Recover y Start Application or System Recover y . using the [...]

learning the basics 17 learning to use your pc Click the Start button and select Presario Info Center (select models only) . A window opens with a welcom ing message. Click an item on the left of the message to view information about y our PC, including: • Locations of drives and connectors o n the front of the PC chassis. • Descriptions and us[...]

18 user’ s guide To copy an item: 1 Right-click the item. 2 Select Create Shortcut . The s hortcut appears in the folder . 3 Drag the item into the All Programs list or into another folder . If you use Add or Remove Prog rams in the Control P anel to delete a software program, the shortcut in All Programs may not be removed. To remove a shortcut:[...]

learning the basics 19 NOTE: The wireless mouse goes into a sleep or suspend mode after 20 minutes of inactivity. Click a button on the mous e to wake it. (Moving the wireless mouse does not wake it.) The mouse has two or three buttons on the top. • Click the left mouse b utton to position the c ursor or to select an item. • Click the right mo [...]

20 user’ s guide panning 1 Press and hold down the centr e scr oll wheel button. 2 Slowly move the mouse in t he direction you want to pa n. The farther yo u move the pointer fr om the st arting point, the faste r the document pans. 3 T o stop panning, release the scroll wheel button. NOTE: Panning only works if th e window’s horizontal scroll [...]

learning the basics 21 internet keyboards Internet keyboards may connect dir ectly to your PC or may be wireless. (See “wireless keyboard set” on page 23 fo r a description of the wireless set.) Some keyboards do not have the Int ernet buttons shown here at the top of the keyboard, and some use a differe nt layout on the top right. Find your ke[...]

22 user’ s guide internet keyboard 2 This keyboard enables you to: • Connect to the In ternet (if you have a n established Internet accoun t). • Search for informatio n on the Internet. • Customise the butto ns to open programs and connect to Internet W e b sites. • Get support information. standard keyboard AB C This keyboard enables you[...]

learning the basics 23 wireless keyboard set A wireless keyboard ( B ) uses a receiver/transmitter unit ( A ), instead of a connector cable, to communi cate wi th your PC. The wireless keyboard, mouse ( C ), and receiver s et is available with s elect models only. A B C A light ( D ) on the receiver indicates recei ver activity. A C B D If your key[...]

24 user’ s guide function keys The function keys, locate d above the ma in k eys, are labelled F1 through F12. • Pressing F1 displays a Help window for the software pr ogram being used. • Pressing F3 displays a search window . F1 and F3 are available at all times. Other functi on key operations vary by software pr ogram. edit keys The edit ke[...]

learning the basics 25 numeric keys Press the Num Lock key to lock and unlock the numeri c key functions: • When the Num Lock light on the keyboa rd is on, the numeric keys work in the same way as the number keys and arithmetic functions found on a basic calculator . • When the Num Lock light on the keyb oard is off, the numeric keys are direct[...]

26 user’ s guide NOTE: The number, location, and labelling of buttons vary by keyboard mode l. Figure Key Icon Feature Description A Standby Puts PC into power-saving mode (s creen is blank but PC is still on). T o make screen reappear , press the Esc key , or press standby again. May take 10–30 seconds befo re screen reappears. B User Switches[...]

learning the basics 27 Figure Key Icon Feature Description H Shopping K Sports M Finance N Connect P Search R Chat S E-Mail Goes to popular W eb sites. Can be reconfigured to open any site or software program. T See figure following table Media Controls (CD/DV D/MP3) Operates CD or DVD player . V V olume control (V olume knob or V olume Up and Vo l[...]

28 user’ s guide AB C D E F G H NOTE: The number, location, and labelling of buttons vary by keyboard m odel. Figure Key Icon Feature Description A Internet Connects you to a customisable W eb page filled with local weather , news, sports, and financial information. Can be reconfigured to open any s ite or software program. B Help T akes you to t[...]

learning the basics 29 customising the butto ns You can customis e some of the special buttons on the keyboard (selec t models only) to open different programs or files, or to co nnect to favor ite Web sites : 1 Click Start on the t askbar . 2 Choose Control Panel . 3 Click Printers and Other Hardware , if it is present. 4 Double-click Keyboard . 5[...]

30 user’ s guide using a printer Refer to the user manu al that came wi th your printer for instructions on connecting and using the printer. Printers receive instructions from your PC via software called printer drivers . In many cases your PC automa tically finds th e nece ssary printer driver. If it does not, follow instructions th at come wit[...]

using the inter net 31 This chapter discusse s the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Internet to search for and to find information or services on the Web, or to use an e-mail program to get, rea d , or send electronic mail messages. Hardware and software programs provided on your PC may var[...]

32 user’ s guide The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and or ganisations. These individuals and gr oups have creat ed millions of Web pages in support of their activities. A Web page is a f ile or group of files that a user can access by entering the Web page?[...]

using the inter net 33 Use Easy Internet Si gn-up (available on selec t models only) to sign up for a new or an existing ISP account; s ee “sig ning up for a new or a n existing isp account using easy internet sign-up” on page 33. The sof tware programs for available ISPs are part of your PC. The Windows d esktop may have a fol der called Onlin[...]

34 user’ s guide Once you are connected to the Interne t, your browser displays the home Web page. You can go to a d ifferent Web si te by entering its address (such as http://www.compaq.com) in the addre ss box in the Web bro wser, and then pressing Enter on your keyboard. Or, yo u can use the browser Search tool to search for references to a sp[...]

using the inter net 35 To use Content Advisor: 1 Click Start on the taskbar , and then click Control Panel . 2 Click Network and Internet Connections , if it is present. 3 Double-Click Internet Options . 4 Click the Content tab. 5 In the Content Advisor area, cl ick Enable . 6 On the Ratings tab, click a category in the list, and then click and dra[...]

36 user’ s guide sending e-mail messages with outlook express 1 Click Start on the taskbar , and select the E-mail Outlook Express icon. NOTE: You can also press the E-Ma il button on the keyboard to open Outlook Express (select models only). 2 Click the Create Mail icon. 3 T ype in, or select from an address book, the addr ess of each recipient.[...]

getting help 37 help and suppor t center Information about your PC is in the on screen Help and Suppo rt Center (sel ect models only). Her e you can find li nks to driver updates, access to technica l support options, and information about commonly asked que stions. To open the Help and Support Center: 1 Press the Help button (select models only) o[...]

38 user’ s guide getting messages After you view or close a messag e, it will not auto matically display again. To read a previously received me ssage, open Compaq Connections: 1 Click Start on the t askbar . 2 Chose All Programs . 3 Choose PC Help & T ool . 4 Choose Compaq Connections . 5 Click Compaq Connections again. Compaq Connectio ns o[...]

getting help 39 resolving pr oblems For help on general and mi scellaneous problems you ma y be experiencing, refer to “troubleshooting” on page 67. upgrading and serv icing the pc Information about the internal parts o f the PC chassis is in the chapter “upgrading and servicing the pc”. So me model PCs have this servicing information print[...]

40 user’ s guide microsoft windows xp operating system For questions about the Mi crosoft Wi ndows XP operating system, refer to: • Help and Support. For onscr een he lp and tr oubleshooting, c lick Start and then Help and Support . • The Microsoft W i ndows XP guide, incl uded with your PC documentation.[...]

working with sound, pictures, and video 41 using speakers Speakers are included wi th the monit o r (select models only), o r are sold separately. For details on conne cting stereo speakers to t he PC, see the quick setup poster. NOTE: Speakers may be passive (no po wer button and no power cable) or active (power button or power cable). Your PC sup[...]

42 user’ s guide The two ways to use the Volume icon are: 1 Click the Vo l u m e icon on the taskbar . 2 Adjust the volume. 3 When you are satisfied with the sou nd level, cl ick outside the V olume window to close this window . Or 1 Double-click the Vo l u m e icon on the taskbar . The V olume Contro l settings window opens. 2 Adjust the volume.[...]

working with sound, pictures, and video 43 configuring the multi-channel sound manager 1 Click Start on the taskb ar . 2 Choose All Programs . 3 Choose Music . 4 Click Multi-channel Sound Manager and then click Multi-channel Sound Manager again. The Audio Configuration window opens. NOTE: If you do not see the Speaker Config uration tab, your PC do[...]

44 user’ s guide using a microphone Your PC comes with on e microphone connec tor in the back of the PC. Some models have a seco nd micropho ne connector in the front of t he PC. Only on e microphone connector works at a time, a n d the back connector is ready to use unless you have the multi-channel audi o speakers option. For PCs with the multi[...]

working with sound, pictures, and video 45 5 Click OK . 6 Adjust the volume for Microphone Balanc e. If the volume is now acceptable, proceed dir ectly to step 10. NOTE: If you do not see the Advanced butto n, select Options from the Recording Control window, and then click Advanced Controls . 7 T o make finer adjustments to the sound, click the Ad[...]

46 user’ s guide The card reader is accessible on t he front of the PC. It has four horizontal card slots which accept the memory card s and the microdrive disk drive. Card 4-slot Reader CompactFlash ™ type I media Lower left slot CompactFlash type II media Lower left slot IBM Microdrive disk drive Lower left slot Secure Digital (SD) Memory Car[...]

working with sound, pictures, and video 47 4-slot memory card reader A E D B C Card Insert Into 4-slot reader CompactFlash type I media Receptacle edge (holes) C (lower left) CompactFlash type II media Receptacle edge (holes) C (lower left) IBM Microdrive disk drive Receptacle edge (hol es) C (lower left) Secure Digital (SD) Me mor y Card Facing up[...]

48 user’ s guide handling cds/dvds To avoid damaging a disc, follow these guidelines: • Return the disc to the case when you are finished using it. • Handle the d isc by its outsid e edges or centre hole onl y . • Do not touch the unlabell ed side of a disc or place the unlabelled side down on your desk. Doing so could sc ratch the surface [...]

working with sound, pictures, and video 49 3 Gently place th e disc in the tray with the label facing up. NOTE: On a double-sided DVD, read the text around the inner ho le of the disc to determine which side (A versus B or Standard versus Widescreen) to play. Place the disc in the tray with th e label facing up for the side you want to play. 4 Clos[...]

50 user’ s guide using the combo drive The combination drive is available on select model s only. It combines the functions of two drives into o ne: Eith er a DVD+RW/+R drive (dvd writer) and a CD-RW drive, or a DVD-ROM drive and a CD-RW drive. using the diskette (floppy) drive The diskette (floppy) drive is availab le on select model PCs. If you[...]

working with sound, pictures, and video 51 • Listen to music ov er the Internet. If you are connected to the Inte rnet when playing a music CD, MusicMatch Jukebox searches a CD databas e on the In ternet, dis plays the song titles in the Playlist area, and then begins play ing th e CD. The next time yo u play this CD, you don’t need to be conne[...]

52 user’ s guide 2 T o play the CD, click the buttons in the W indows Media Player window . T o play a particular song, double-click it s song titl e (or track number) in t he Playlist. Y ou can a lso control the CD by using the media control buttons on the keyboard (select models). 3 When you click the Media Guide or the Radio T uner features, W[...]

working with sound, pictures, and video 53 You may wan t to start Win DVD and adj ust the settin gs before insert ing the disc and starting the movie. To start Wi nDVD without a disc in the drive: 1 Click Start on the taskb ar . 2 Choose All Programs . 3 Choose Vi d e o . 4 Click InterV ideo WinDVD Player . 5 Click InterV ideo WinDVD 4 . The WinDVD[...]

54 user’ s guide • T o resize the video window when it is not full screen, place the mouse poi nter on a window corner , and then drag the border . Or Click the Full Screen button in the up per-right corner of th e WinDVD control panel. • For information on the InterV ideo W inDVD software, r efer to the online Help within the pr ogram by cli[...]

working with sound, pictures, and video 55 If you have a dual-langua ge Video CD, you must select the language you w ant to hear, or both language s play at the same time. T he sound of one languag e comes from the left channe l (speaker) and the other language comes from the right channel. Yo u select the langu age by adjusting the b alance of the[...]

56 user’ s guide creating (burning) cds with recordnow! NOTE: HP supports lawful use of technolo gy and does not endorse or encourage the use of our products for purposes other than those permitted by national copyright law. If your PC has a CD-RW or DVD Writer (select models only), your PC has recording software and you can make your own music o[...]

working with sound, pictures, and video 57 To record a CD-R or CD-RW disc: 1 Open RecordNow!, and if necessary erase the CD-R W disc; see “getting started with recor dnow!” on page 56. 2 Click the Audio Projects tab at the to p of the RecordNow! window . 3 Click a project option: • Audio CD for Car or Home CD Player • Exact Copy • Jukebox[...]

58 user’ s guide To create a music CD us ing Windows Media Player: 1 Click Start on the t askbar , choo se All Programs , and then click W i ndows Media Player . 2 Click Copy to CD or Device . 3 Follow the onscreen instruction s to select the music files an d the CD or device. For more information on this software, refer to the online Help within[...]

working with sound, pictures, and video 59 using a tv as a monitor Your PC may ha ve TV-out (select m odels only) capabil ity, which means yo u can connect it to a television to view th e computer image on a TV screen. With the TV-out feature, you c an view the computer i mage, watch DVD movies (if you have a DVD player), or play games o n your TV.[...]

60 user’ s guide • If your TV has a composite video socket and your PC has a co mposite video socket, connect a composi te video cable to the V ideo In s ocket on the TV to the composite video socket on the back of the PC. A B C • If your TV has a composite video socket and your PC has only an S-video socket, connect a composite video cable t[...]

working with sound, pictures, and video 61 3 T urn on your PC. 4 When the W i ndows desktop appears, righ t-click an emp ty area of the desktop and choose Properties . 5 Click the Set tings tab. 6 Click the Advanced button. 7 Click the nV iew tab, if available, and in the area nV iew Di splay Mode select Clone to view the computer image on your PC [...]

62 user’ s guide disconnecting the tv 1 Disable the TV option. S ee the previous procedur e. 2 T urn off the TV and the PC. 3 Remove the video ca ble from the TV and the PC. 4 Remove the audio cabl e from the TV and the PC. 5 Reco nnect your PC spea ker cable to the Line Out socket (lime green connector) on the back of the comp uter .[...]

taking care of your pc 63 pr otecting your pc from power surges Power surges, for example volt age spikes, power outages or bla ckouts, may cause software problems. Symptoms of vol tage spikes includ e a f lickering video display, unexpected PC startups, and the PC no t responding to your comm ands. A voltage spik e can occasionally corrupt or dest[...]

64 user’ s guide The virus-scanning progra m manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a su bscription service for updates after the i nitial free period expires. You should take the follow ing precautions to protect your PC : • Do not open unsol[...]

taking care of your pc 65 viewing the amount of us ed and free disk space 1 Click Start on the taskb ar . 2 Click Control Panel . 3 Click Performance and Maintenance , if it is present. 4 Double-click Ad ministrative T ools . 5 Dou ble-click Computer Manage ment . The Comp uter Manag ement wind ow opens. 6 Double-click Storage . 7 Double-click Disk[...]

66 user’ s guide removing desktop icons You can rem ove most desktop i cons by either deleting the m or moving the m to an unused icons folder. CAUTION: Do not delete unfamiliar desktop icons. Instead, follow the steps to move unfamiliar deskt op icons to the Unused Desktop Shortcuts folder. Delete a deskt op icon by righ t-clic king the icon and[...]

troubleshooting 67 For help on general and mi scellaneous problems you ma y be experiencing with your PC, refer to the following pages fo r possible solutions. For more detailed information, press the Help butt on on your keyboard, or click Start on the taskbar and select Help and Support . To find help for pr oblems with your PC, see the table in [...]

68 user’ s guide audio Symptom Problem Solution V olume is muted. Press the Mute button on the keyboard to see if the mute feature is turned on. Or 1 Click Star t , and then click Contr ol Panel . 2 Click Sounds, Speech, and Audio Devices , if it is present, and then doubl e-click Sounds and Audio Devices . 3 Click the Mute tick box to remove the[...]

troubleshooting 69 cd-rom, cd-rw , dvd-rom, or dvd writer drive ( continued ) Symptom Problem Solution Problem with disc. • Make sure the disc is clean and undamaged. If recording stopped during a recording session, the disc may be damaged; use a diff erent disc. • Use the correct type of disc for the type of files you are recording. When using[...]

70 user’ s guide diskette (floppy) drive (select models only) ( continued ) Symptom Problem Solution Diskette is full o r the file is too big. Use another diskette or compress the file to reduce its size. Diskette is writ e-protected. Slide the write-protection t ab to the unlocke d position on the diskette. File Save command was not properly exe[...]

troubleshooting 71 hard disk drive Symptom Problem Solution PC seems to be locked u p and not responding. Program in use has stopped responding to commands. Use the W indows T ask Manager to close any programs not responding or to Restart the PC: 1 Press the Ctrl , Alt , and Del keys on the keyboard at the same time. 2 Select the program that is no[...]

72 user’ s guide hardware installation ( continued ) Symptom Problem Solution New device doe s not work. Cannot install new device driver . Y ou must be logged in as the computer administrator to install or uninstall a device driver . T o switch users, click Start , click Log Off , and then cl ick Switch User ; cho ose the computer administrator [...]

troubleshooting 73 internet access Symptom Problem Solution Internet Ser vice Provider (ISP) account is not set up properly . V erif y Internet settings, or contact your ISP for assistance. Modem is not set up properly . Reconnect the modem, verifying connectio ns; see page 7. Note that your PC may also have an Ethernet network interface (also call[...]

74 user’ s guide keyboard and mouse Symptom Problem Solution Keyboard connector is not properly connected. T urn off the PC by using the mou se, reconnect the keyboa rd to the back of your PC, and turn on your PC. Program in use has stopped responding to commands. Restart or turn off your PC using the mouse. Keyboard commands and typing are not r[...]

troubleshooting 75 keyboard and mouse ( continued ) Symptom Problem Solution The optical sens or uses the pattern of the surface to track the position of the cursor . Reflective surfaces, grooved sur faces, glass or other see- through surfaces inhibit the ability of the sensor to track the cursor . Place the mouse on a mousepad or white sheet o f p[...]

76 user’ s guide power ( continued ) Symptom Problem Solution PC appears locked up and won’t t urn off when the On button is pressed. PC is not working. Press and hold th e On button until the PC turns off. The unit temperatur e was exceeded. Unit is in an exceedi ngly hot environment. Let it cool down. Ensure PC air vents are not blocked an d [...]

using application recover y and system recover y 77 The PC uses the op erating system and installed software prog rams during normal operation. If your PC works improperly or stops because of the sof tware, you may be able to repair it. You need recovery discs (CDs or DVDs) for some repairs that use the Comp aq Application Recovery program or the C[...]

78 user’ s guide software. Use System Restore to return the PC to the settings the PC had before you installed the program. For more information, type System R estore into the Search box in Help and Support. • Application and Driver Recovery If the problem with the PC seems to be with only one program or one driver , it may be that the applicat[...]

using application recover y and system recover y 79 creating recover y cds/dvds 1 Yo u c a n recover (brin g back) the op erating system and programs that were included on your hard drive just as they were when you bought the computer . 2 Y ou recover the operating system and programs dir ectly fr om your hard drive, where a copy was placed for you[...]

80 user’ s guide The recovery discs set is a complete image of the ori ginal PC hard disk drive contents and is matched to your PC mo del number. The disc s set contains the operating system, drivers and application so ftware that were origina lly installed on the PC at the factory. You can use this program to make only one set of recovery CDs or[...]

using application recover y and system recover y 81 • Create a new data partition on your PC hard disk drive. • Start the Micr osoft Recovery Console (a utility from Microsoft that can perform operating system diagnostics and repairs). WARNING: Before using the Compaq Recovery Tools CD to change your hard disk drive, make Sy stem Recovery CDs f[...]

82 user’ s guide application recover y NOTE: Not all models include the Ap plicat ion Recovery program. Perform steps 3 through 5 of the following procedure. If Compaq Application Recovery appears in the folder, your PC includes the program. If an individual factory-installed application or driver ac cidentally gets erased or damaged, you can rei[...]

using application recover y and system recover y 83 system recover y When other methods of repairing your sy stem soft ware (like System Restore or Application Recovery) fail, yo u may want to use the C ompaq System R ecovery program as a last resort to reinstall the software. When necessary, you can reinstall the operating system and the applicati[...]

84 user’ s guide starti ng system recover y if the pc is not r esponding 1 T urn off the PC. If necessary , press and hold the On button until t he PC turns off. 2 Disconnect all perip heral devices from the PC except t he monitor , the keyboard, and the mouse. 3 Press the On button to turn the PC o n. 4 During the startup, do the following to en[...]

using application recover y and system recover y 85 to run system recovery prog ram using recovery discs: 1 If the PC works, back up all data files that yo u want to save onto removable media, such as CD-R W or diskette. Re move the backup CD or diskette you’ve made. 2 Press the Eject button on the top disc drive, and wait for t he tray to open. [...]

86 user’ s guide[...]

upgrading and ser vicing the pc 87 This chapter describes procedures for acce ssing the intern al parts of the PC and installing compone nts. NOTE: The procedures for the S0000 and 8000 series models are the same except where noted. IN 8000 series model and S0000 series model upgrading and ser vicing the pc[...]

88 user’ s guide preparing the pc Before you upgrade any component in your PC, y ou need to prepare th e PC so that you can safely handle it and the components. CAUTION: Static electricity can damage the electronic components of the PC or optional equipment. Ensure that you are discharged of static electricity by briefly touching a grounded metal[...]

upgrading and ser vicing the pc 89 7 Remove the access panel by loosening the screw(s) (1) that secur e the access panel to the PC chassis. Slide the access panel back (2) about 1 inch (2.5 cm), and then lift it up and off the unit. removing the pc access panel on the S0000 series model WARNING: Beware of sharp edges inside the chassis. removing th[...]

90 user’ s guide 8 Remove the front bezel by following t he appropriate method for your PC model. • T o remove the front bezel from the S0 000 series model, gently pry the top section (1) of the bezel away from the cha ssis. On the inside of the front bezel, press the centre two tabs (not the bo ttom tabs ) to release the bezel, and then pull i[...]

upgrading and ser vicing the pc 91 removing or upgrading a drive Depending on your PC c onfiguration, you may have up to four of the following storage drives in your PC: • CD-ROM or CD-R W drive • DVD-ROM or DVD+RW/+R drive • Hard disk drive • Diskette drive • 7-In-1 memory card read er (select models only) You need a screwdriver to repla[...]

92 user’ s guide 3 Disconnect the power ca ble (1) and data c able (2) fr om the back of the drive you want to remove, as indicated i n the following illus trations. Use a gentle rocking motion. Some units may have a sound cable. If so , disconnect the sound cable (3) . disconnecting the optical drive cables disconnecting the 7-In-1 memor y card [...]

upgrading and ser vicing the pc 93 disconnecting the hard disk drive cables 4 Release the drive from the chassis by following the method appropriate for your PC model: • T o release a drive from the chassis of the S0000 ser ies, lift the release tab (1) on the latch drive bracket of the drive you wa nt to remove, and th en slide the drive from it[...]

94 user’ s guide • T o release an optical drive or disket t e drive from the chassis of the 8000 series, slide the drive lock mecha nism (1) to u nlock the drive in the drive bay and pull the drive out of the dri ve bay (2) . removing an optical or diskette drive from the 8000 series • T o release a hard disk drive from the chassis of the 800[...]

upgrading and ser vicing the pc 95 6 For an 8000 series diskette drive, squeez e inward on both sides of the bracket brace, and lift the brace up and out (1) . Remove the two sets of s crews (2) (left and right sides) that secure the drive to the drive adapter . Lift t he diskette drive out of the drive adapter (3) by sliding the drive back and the[...]

96 user’ s guide replacing or adding a drive The steps to replace or add a drive ar e the same for both the S0000 and 8000 series, except when you ar e replacing a di skette drive on the 8000 series, or the 7-In-1 memory card reader on the S00 00 series. If you are replacing a diskette drive on the 8000 s eries, before starting step 1 in the foll[...]

upgrading and ser vicing the pc 97 3 Reconnect the power and data cables to your drive as indicated in the following illustrations. reconnecting the 7-In-1 memory card reader cable on the S0000 series reconnecting the diskette drive cables reconnecting the hard disk drive cables[...]

98 user’ s guide reconnecting the optical drive cables NOTE: An optical drive for the 8000 series may include a sound cabl e. Connect this cable also. 4 Complete the procedur e described in “reassembling the pc” on page 104. 5 T urn on the PC. reassembling the diskette adapter To replace or add a new diskette (flop py ) drive on the 8000 seri[...]

upgrading and ser vicing the pc 99 upgrading or replacing memor y Your PC comes with rand om access memo ry (RAM), which temporarily s tores data and instructions o n your PC. You can install memory expansion modu les in the memory expansion slots in the PC. The procedures for upgr ading or replacing these modules are the sa me for the S0000 and 80[...]

100 user’ s guide 3 Open both latches of th e memory module soc ket (1) found at each end of the memory module. Lift the memory module (2) from the memory slot. removing a memory module replacing or adding a memory module Upgrade the memory in your PC with me mory of the sa me type and speed as the memory originally installed in your PC. CAUTION:[...]

upgrading and ser vicing the pc 101 • If you are adding a memory module, install the new module into the sock et nearest the preinstalled module, and in stall additional mo dules in the next available sockets. 2 The memory module can be installed in only one way . Mat ch the notch o n the module (1) with the tab on the memory sock et. Push the mo[...]

102 user’ s guide to remove an expansion card 1 Complete the procedur e described in “preparing the pc” on page 88, but do not re move the fr ont bezel. • T o remove an expansion card fr om the S0000 series, continue to step 2. • T o remove an expansion card from the 8000 series, skip to step 3. 2 On the S0000 series, on the rear of the P[...]

upgrading and ser vicing the pc 103 6 If you are not replacing the old expansion card with a new expansion card, reinstall the expansion slot cover to cl ose the open slot. Inser t the metal slot cover into the opened slo t, and screw a scre w into the top of the cover to secure it in place. to install an expansion card 1 If you are r eplacing or a[...]

104 user’ s guide 4 For the S0000 series, replace the expansion cover bracke t (1) and scre w (2) . replacing the expansion bracket cover on the S0000 series 5 For both the S0000 and 8000 series, co mplete the p rocedur e described in “reassembling the pc” on page 104. reassembling the pc 1 Replace the front bezel by following the method appr[...]

upgrading and ser vicing the pc 105 • T o replace the front bezel on the 8000 se ries, lay the chassis on the side with the open side up. Pla ce the front bezel in the correct position. Ensure the slots (2) are aligned correctly , and rotate the bezel toward the chassis (1) until it snaps into place. replacing the front be zel on the 800 0 series[...]

106 user’ s guide replacing the side access panel on the 8000 series 3 Reconnect the power cable (1) to the PC, and plug the cable into an electrical outlet (2) . reconnecting the power cable on the S0000/80 00 (S0000 shown) 4 Reconnect the mode m/telephone cable, if present. 5 Reco nnect all peripheral devices to the PC. W ARNING: To reduce the [...]

index 107 56K modem, 9 7-in-1 memor y card reader card types, 45 drive bay adap ter , 95 installation, 91 using, 45 7-in-1 memor y card reader cable disconnecting, 92 reconnecting, 97 A access panel removing, 89 replacing, 105 adding drive, 96 adjusting microphone volume, 44 adjusting speaker volume, 41, 68 All Programs menu, 17 America Online, tro[...]

108 user’ s guide connectors PC back, 5 PC front, 7 Control Panel, opening, 16 corrupted software, 82 countr y/region codes for DVD, 54 creating a DVD, 58 creating CDs using CD-R W drive, 56, 58 creating CDs using W indows Media Player , 57 creating CDs with RecordNow!, 56 creating recovery discs, 79 creating Recovery T ools CD, 80 customizing ke[...]

index 109 Help and Support opening, 17 Help button, 26 hibernation mode, 12 automatic, 13 home W eb page, 34 HP Picture T oolkit button, 26 hyperlink, defined, 32 I indicators, keyboard, 25 installation expansion card, 101 upgrades, 88 installation drives, 96 memor y , 99 installing software programs, 14 Internet about, 31 browser programs, 33 brow[...]

110 user’ s guide N Net. See Internet, about network interface about, 9 no sound, 68 O Off button. See turning off PC On button, 7 online manuals, 39 onscreen guides, 18 operating system, 15 reinstalling, 84 operating system help, 40 optical drive cables disconnecting, 92 reconnecting, 98 Outlook Express, 35 receiving e-mail, 36 P panning, scroll[...]

index 111 restoring system, 77, 78 restricting Internet content, 34 RJ-45 port, 9 rollback, driver , 77 S safety warnings, 2, 5 saving electricity , 12 scrolling mouse, 19 searching for files or folders, 16 the Internet, 34 selecting programs or documents, 16 sending an e-mail, 35 setting up PC, 3 settings viewing or changing, 16 V olume Control, 4[...]

112 user’ s guide W warranty , 39 We b . ( See also Internet) browser programs, 33 page, 32 searching the, 34 Windows Media Player , 51 creating CDs, 57 Help, 52, 58 Windows XP , 15 device drivers, 76 Help, 40 WinDVD, 43 control panel, 53 starting, 52 wireless keyboard, 23 wireless mouse, 18 working in comfort, 4 writing CD, 56, 58 DVD, 58[...]

System Recovery If you need to restore the original software on your PC, Compaq has provided a convenient solution right on your hard drive. W e call this par t of your hard drive the “ recovery par tition .” The recover y partition takes up some space on your hard drive. • No more hunting for lost CDs • Easy to use — simple one-button la[...]