Compaq Armada 4100 manual

Reference Guide Compaq Armada 4100 Family of Personal Computers 228988-003 Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . Compaq Armada 4100 Family of P ersonal Computers • Components and Features • Maximizing Battery Life • Computer Upgrades • Diagnostics • T roubleshooting COVE.PM5 9/19/97, 2:40 PM 1[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Part Number 228988-003 - - Writer: Lorise Fazio - Saved Date: 08/15/96 9:56 AM File Name NO-US-EN.DOC Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INC[...]

Part Number 228988-003 - - Writer: Lorise Fazio - - Saved date: 08/15/96 9:56 AM File Name T:docscodenamepartnumberNO-US-EN.DOC[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Agency v ttttt Part Number: 228988-003 - Writer: Lorise Fazio - Saved by: Johnnie Abercrombie Saved date: 09/24/97 2:36 PM - File Name: Agency.doc Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Par[...]

. . . . . . . . . . . . . . . . . . . . . . . . . vi Part Number; 228988-003 - Writer: Lorise Fazio - Saved by; Johnnie Abercrombie Saved date: 09/24/97 2:36 PM - File Name: Agency.doc Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations. Airline Tra[...]

. . . . . . . . . . . . . . . . . . . . . . . . . vii Part Number: 228988-003 - Writer: Lorise Fazio - Saved by: Johnnie Abercrombie Saved date: 09/24/97 2:36 PM - File Name: Agency.doc Battery Notice ! WARNING: Your computer is provided with a Lithium battery-powered Real-Time Clock circuit. There is a danger of explosion and risk of personal inju[...]

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. . . . . . . . . . . . . . . . . . . . . . . . . Table of Contents ix Writer: Lorise Fazio - Saved by: Johnnie Abercrombie - Saved date: 09/19/97 3:22 PM Part Number: 228099-003 - File name: TOC.DOC Contents Preface Using This Guide ........................................................ xv Chapter 1 Finding Information About Your Computer Printe[...]

. . . . . . . . . . . . . . . . . . . . . . . . . x Table of Contents Writer: Lorise Fazio - Saved by: Johnnie Abercrombie - Saved date: 09/19/97 3:22 PM Part Number: 228099-003 - File name: TOC.DOC Trackball Components ............................................... 4-4 Removing a Pointing Device ..................................... 4-5 Installin[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Table of Contents xi Writer: Lorise Fazio - Saved by: Johnnie Abercrombie - Saved date: 09/19/97 3:22 PM Part Number: 228099-003 - File name: TOC.DOC Power Properties Utility ........................................... 5-20 Battery Status Tab ............................................. 5-20 Settin[...]

. . . . . . . . . . . . . . . . . . . . . . . . . xii Table of Contents Writer: Lorise Fazio - Saved by: Johnnie Abercrombie - Saved date: 09/19/97 3:22 PM Part Number: 228099-003 - File name: TOC.DOC Inserting a PC Card ............................................. 9-4 Removing a PC Card ........................................... 9-4 PC Card Soft[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Table of Contents xiii Writer: Lorise Fazio - Saved by: Johnnie Abercrombie - Saved date: 09/19/97 3:22 PM Part Number: 228099-003 - File name: TOC.DOC Chapter 12 Caring for the Computer Routine Care ............................................................ 12-2 Travel Guidelines ................[...]

. . . . . . . . . . . . . . . . . . . . . . . . . xiv Table of Contents Writer: Lorise Fazio - Saved by: Johnnie Abercrombie - Saved date: 09/19/97 3:22 PM Part Number: 228099-003 - File name: TOC.DOC Solving Pointing Device Problems .................. 14-18 Cleaning the Trackball .................................... 14-20 Cleaning Inside the Track[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Preface Preface xv Part Number: 228988-001 File Name: Preface Writer: Dianne Fielden Saved Date: September 25, 1997 11:47 AM Using This Guide The following format conventions distinguish elements of the text throughout this guide: ■ Key names appear in a boldfaced type looking very much the way th[...]

. . . . . . . . . . . . . . . . . . . . . . . . . xvi Preface Part Number; 228988-001 - Writer: Dianne Fielden - Saved by; Johnnie Abercrombie Saved date: 09/25/97 10:53 AM - File Name: PREFACE.DOC IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 1 Finding Information About Your Computer In this chapter you will learn about the references that come with your computer and where to find them. References are provided for you in two ways: ■ As printed materials ■ As online information accessible from the computer screen NOTE : The pr[...]

. . . . . . . . . . . . . . . . . . . . . . . . . CAUTION : Most online references are available only through the Windows interface. If you delete Windows, those references will also be deleted. Therefore, Compaq recommends that you not delete Windows software. Ordering Backup Diskettes Compaq recommends that you create a backup of the software pre[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Locate your geographical area from the following table and use one of the telephone numbers for Compaq assistance. General Information Numbers —Product information, technical assistance, and the location of your nearest Compaq authorized dealer, reseller, or service pro[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Continued Location Telephone Number Belgium General Information 32-2-725-1690 Technical Support 02-716-96-96 Brazil General Information 55-11-246-7866 Canada General Information 416-733-7876 Technical Support 1-800-OKCOMPAQ (1-800-652-6672) Customer Support 1-800-263-5868[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Continued Location Telephone Number Finland General Information 358-0-615-599 Technical Support 9800-206-720 France General Information 33-1-41-33-4100 Technical Support 33-1-41334455 Germany InfoLine (General Information) 0130/68 68 Technical Support 0180/5 21 21 11 Quic[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Continued Location Telephone Number Korea General Information 82-2-523-3571 Technical Support 82-2-523-3571 82-2-3272-7304 Malaysia General Information 603-717-1188 Technical Support 603-718-1636 Mexico General Information 525-229-7900 Technical Support 525-229-7910 PaqFa[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Continued Location Telephone Number Singapore General Information 65-7536688 Technical Support 65-7503030 PaqFax 65-7504514 South Africa General Information 27-11-728-6999 Technical Support 27-11-728-6999 Spain General Information 34-1-640-1500 Technical Support 34-1-640-[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Continued Location Telephone Number United States General Information 1-713-374-6864 Technical Support 1-800-OKCOMPAQ (1-800-652-6672) Customer Support 1-800-345-1518 PaqFax 1-800-345-1518, Option 1 Download Facility (modem access only, 2400/9600/14400 bps) 1-713-378-1418[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 2 Taking a Look at the Computer Your computer is equipped with many features, including hotkeys, programmable keys, light indicators, and connectors. This chapter familiarizes you with the components on the computer and how to use them. External devices such as a printer, portable expansion [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Front and Left Side Components Front and Left Side Components Front and Left Side of the Computer Ref. Component Function ➊ Cable lock provision Protects your computer from theft. ➋ Hard drive Drive inside your computer that stores data. ➌ PC Card slots Accept one Type III, or two Type II, or [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Front and Right Side Components Front and Right Side Components Front and Right Side of the Computer Ref. Component Function ➊ DualBay Accepts an internal diskette drive (3.5-inch diskettes) or optional modular battery pack. ➋ DualBay Eject Button Ejects the diskette drive or optional modular ba[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Keyboard Components Keyboard Keyboard Components Ref. Component Function ➊ Function keys Fn+F4 - Fn+F10 Used for specific functions in applications and operating systems. ➋ User-programmable keys A ssign and launch applications and emulate Windows and Application Logo Keys. ➌ Suspend button Wh[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Status Panel Lights Status Panel Lights Status Panel Lights Ref. Indicator Function ➊ Power/ Suspend Turns on (solid) when power to the computer is turned on; blinks in Suspend mode; turns off when computer is in Hibernation or powered off. ➋ Battery charge Turns on (solid) when computer is turn[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Rear Components Rear Components Rear of the Computer Ref Component Function ➊ Keyboard/mouse connector Connects an external keyboard, mouse, or other pointing device. ➋ Parallel connector Connects optional parallel devices, such as a printer. Also connects the diskette drive as an external featu[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Bottom Components Bottom Components Bottom of the Computer Ref Component Function ➊ DualBay A ccepts an internal diskette drive (3.5-inch diskettes) or modular battery pack. ➋ Pointing device The modular touchpad or trackball moves the pointer around the screen; functions as a mouse. ➌ Memory [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Versatile Handle Tilting the Keyboard with the Handle The handle is a multifunctional feature of your computer. To provide more portable power, the handle houses the main battery pack. In addition, the handle moves to three convenient positions: ■ Creates a comfortable tilt for working at the keyb[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 3 Using Keyboard Shortcuts Keyboard shortcuts help you customize the keyboard. You can use designated keys to change and select computer settings, such as speaker volume, battery conservation, and popup windows. This chapter familiarizes you with the following keyboard and shortcut features:[...]

. . . . . . . . . . . . . . . . . . . . . . . . . User-Programmable Keys The four user-programmable keys n at the top of the keyboard allow you to quickly open an application on your computer, bring up a document, or emulate one of the Microsoft Windows and Application Logo Keys. User Programmable Keys By assigning the programmed keys to schemes, y[...]

. . . . . . . . . . . . . . . . . . . . . . . . . NOTE : To assign keys in other than the current scheme, place a check in the Show advanced options checkbox and look in the Scheme box to see the scheme you are currently using. You can create a new scheme or add/change key assignments in the current scheme. If you have never created a scheme, the D[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Adding Schemes To add a new scheme, do the following: 1. Access the Programmable Keys utility in the Control Panel. 2. Click the Show advanced options checkbox. 3. Click the Add button. 4. Type the name of your new scheme in the popup dialog box that appears. 5. Make your programmable key assignment[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Using the Hotkeys The hotkey combinations ( Fn+F4 - F10 ) allow you to quickly adjust computer settings using the Fn plus hotkeys F4 through F10 . Hotkeys Hotkey Assignments and Functions Feature Hotkeys Function Hibernation Fn+ suspend Initiates Hibernation Switching to the external monitor Fn+F4 T[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Hotkey Functions and Assignments Continued Feature Hotkeys Function Battery Conservation Fn+F7 Displays the battery conservation settings in a popup window. Use the left and right arrow keys to select a different setting. NOTE : See Chapter 5, Managing Powe r, for more information. Battery Gauge Fn+[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Customizing the Popup Window Your computer includes a feature that allows you to set or change the location of popup windows. To access this feature, follow these steps: 1. Double-click the tab labeled Hotkey Popup Utility under the Display icon in the Control Panel. 2. Click the tab that sets the l[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Special Function Keys Continued Key Function NumLk A ctivate this function by pressing Fn+NumLk. When the NumLk indicator light is on, the embedded numeric keypad is activated. Use this toggle key feature to enable and disable the numeric keypad. Pause Temporarily suspends screen scrolling. Activate[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Using the Numeric Keypad The embedded numeric keypad is a section of the keyboard that converts to a numeric keypad when the NumLk function is activated. This is done by pressing Fn+NumLk. Use this toggle key function to enable and disable the embedded numeric keypad. Embedded Numeric Keypad Using S[...]

Part Number: 228988-001 - Writer: JohnnieA - Saved by: Kelly Townsend Saved date: 12/13/95- File Name: CH3.DOC[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 4 Working with Pointing Devices The modular pointing device on your computer is a versatile feature that eliminates the need to carry a mouse when traveling. It moves the cursor around the screen and can be used with either hand. This computer can use either a modular touchpad or trackball p[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Mouse Utility Button functions and other touchpad/trackball features can be customized using the Mouse utility located in the Control Panel on the Windows Start menu. To access this utility using the touchpad or trackball, follow these steps. Using the trackball: 1. Roll the ball down to move the cu[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Touchpad Components The modular touchpad features a flat active pad surface ➊ , and your fingertip acts as the pointing device. The left button ➋ functions like the left mouse button. The right button ➌ works like the right mouse button. Touchpad Components For more information on customizing [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Trackball Components The modular trackball is similar to the touchpad but uses a ball to control the cursor. The top button ➊ functions as a left mouse button, and the bottom button ➌ acts as a right mouse button. The ball ➋ , rolled with the thumb, controls the cursor and can be used with eit[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Removing a Pointing Device If you prefer a different pointing device, you can replace the pointing device easily. Before removing the pointing device from the computer, remove the device in the DualBay. Follow these steps to remove a device from the DualBay. 1. Initiate Suspend. NOTE : If you are re[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 4. Press in the metal retaining clip ➊ located in the wall between the DualBay and the pointing device bay, to release the pointing device. Pull the pointing device ➋ and remove it. Removing the Pointing Device (Touchpad) 4-6 Working with Pointing Devices Part Number: 228988-001 File Name: CH4.D[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Installing a Pointing Device 1. With the computer in Suspend and the DualBay empty, align the slots in the sides of the pointing device with the guide rails in the pointing device bay. 2. Slide the pointing device forward into the bay until it snaps into place. Installing the Pointing Device (Trackb[...]

Part Number: 228988-001 File Name: CH4.DOC Writer: Dianne Fielden Saved Date: 02/19/96 03:55 PM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 5 Managing Power 5-1 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Managing Power This computer has convenient features that allow you to manage power consumption and maximize battery operating time. The Power Properties icon in the Control Pan[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Managing Power Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Using the Power Button Press the power button ➊ once to turn on the computer. When the power/suspend light ➋ turns on, the computer is on. To turn off or restart the computer while wo[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Managing Power 5-3 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Using the Suspend Button When you finish working, or if you want to pause in the middle of your applications, initiate Suspend. Suspend has the following benefits: ■ This feature puts t[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Managing Power Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Initiating Suspend When Suspend is initiated, the following occurs: ■ The computer beeps twice. NOTE : If speakers are turned off, beeps are not audible. ■ The screen blanks. ■ The [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Managing Power 5-5 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Using Hibernation Hibernation is a safeguard condition during which all information in system memory is saved to the hard drive and power to the computer is turned off. When you resume wo[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Managing Power Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Exiting Hibernation To resume work after Hibernation is initiated, do the following: 1. While the computer is still in Hibernation, install a fully charged battery pack or connect to an e[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Managing Power 5-7 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Using AC Power CAUTION: Ensure that the electrical outlet you plug the power cord into is easily accessible to you at all times. When you want to disconnect power from the computer or Mob[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Managing Power Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Connecting an AC Adapter to the Computer NOTE : Keep the battery packs in the computer while you're using AC power. This supplies the battery packs with a constant charge. When the b[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Managing Power 5-9 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Using Battery Power Your computer can accommodate from one to three battery packs. The three battery power sources are: 1. Handle battery pack 2. Modular battery pack in the DualBay 3. Mo[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 5-10 Managing Power Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Removing and Inserting Battery Packs Removing/Inserting the Handle Battery CAUTION: If no other battery is installed and computer is not attached to external power, save your work, exit [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Managing Power 5-11 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM 3. With the battery contacts facing in toward the computer, insert a fully charged battery pack into the handle until it clicks into place. Inserting a Battery Pack in the Handle 4. Turn[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Managing Power Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Removing the DualBay Battery The optional modular battery can be used in the DualBay of your computer or in the Mobile CD Expansion Unit (MCD), depending on the model. To remove the modu[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Managing Power 5-13 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Inserting a DualBay Battery To insert a modular battery in the DualBay: 1. Lay the computer flat with the label on the battery pack facing up and the battery contacts facing the computer[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 5-14 Managing Power Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Removing the MCD Weight Saver Module Your Mobile CD Expansion Unit (MCD) comes with a weight saver module that protects the battery bay until a battery is inserted. To remove this module[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Managing Power 5-15 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Inserting a Modular Battery in the MCD To insert a modular battery pack in the Mobile CD Expansion Unit (MCD), follow these steps: 1. With the label on the battery pack facing up and the[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 5-16 Managing Power Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Resolving a Low-Battery Condition When you operate the computer on battery power and the battery charge runs low, the computer beeps (unless speakers have been turned off or disabled) an[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Managing Power 5-17 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Extending Battery Pack Operating Time Battery pack operating time can be extended by following these guidelines: ■ Select the High level of power conservation. See Selecting a Battery [...]

. . . . . . . . . . . . . . . . . . . . . . . . . 5-18 Managing Power Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Charging the Battery Pack(s) Follow these steps to fully charge the battery packs: 1. Connect the AC Adapter to the computer and plug it into an electrical outlet. 2. Turn on the compute[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Managing Power 5-19 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Recycling Used Batteries in North America Disposal of Nickel Metal Hydride or Lithium Ion battery packs should comply with country, state, province, or local regulations. The battery rec[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 5-20 Managing Power Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Power Properties Utility The Power icon includes features that allow you to monitor how AC and battery power are used in your computer. It controls most of the computer components, inclu[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Managing Power 5-21 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Setting Battery Conservation Levels To extend the life of your battery, customize the level of battery conservation or click one of three preset conservation levels. Medium is the factor[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 5-22 Managing Power Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM ■ Custom: Saves battery power according to your specifications by setting timeouts. This setting remains in effect until you change it. (See the following section for more information [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Managing Power 5-23 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Turning Hibernation On or Off Hibernation is automatically turned on when you first set up your computer. In order for Hibernation to work, it must allocate space on your hard drive equa[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 5-24 Managing Power Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM Using the AC Energy Saver You can turn on or off the Energy Saver feature through the AC Energy Saver tab in Power Properties. The Energy Saver feature is supported in MS-DOS, Windows 3.[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Managing Power 5-25 Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM The Battery Gauge Popup The Battery Gauge popup is a hotkey (press Fn+F8 ) with functions similar to the Battery Status tab in the Power icon on the Control Panel. It also provides the s[...]

Part Number: 228988-003 File Name: CH5.DOC Writer: Lorise Fazio Saved Date: 09/18/96 12:25 PM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 6 Working with Removable Devices Removable devices give your computer an added degree of functionality and more flexibility in the way you work. This chapter provides guidelines for working with removable devices in the computer and (depending on the model) the Mobile CD Expansion Unit (MCD)[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Working with the Handle Detaching the Handle CAUTION: If no other battery is installed and computer is not attached to external power, save your work, exit all applications, turn off the computer, and disconnect external devices. To remove the handle from the computer, follow these steps: 1. Close t[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 4. Lift the handle and remove. 5. Turn the computer over, open the display, turn on the computer, and attach external devices. Removing the Handle Working with Removable Devices 6-3 Part Number 228988-001 File Name CH6.DOC Writer Dianne Fielden Saved Date 02/19/96 11:19 AM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Attaching the Handle To attach the handle to the computer, follow these steps: 1. If a charged battery is installed in the DualBay, initiate Suspend. (If not, initiate Hibernation by pressing Fn+ suspend.) Close the computer, detach external devices, and turn it over, bottom side up. 2. Line up the [...]

. . . . . . . . . . . . . . . . . . . . . . . . . 4. Tighten the thumbscrews on the handle by turning them clockwise. 5. Turn the computer over, open the display, attach external devices, and press the suspend button to exit Suspend (or press the power button to exit Hibernation). Turning Thumbscrews to Tighten Handle Working with Removable Devices[...]

. . . . . . . . . . . . . . . . . . . . . . . . . DualBay Devices The DualBay on your computer can accommodate either the diskette drive that came with the computer or an optional modular battery pack. (See Chapter 5, Managing Power, for information on inserting a modular battery pack in the DualBay.) Removing the Diskette Drive from the DualBay To[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Inserting the Diskette Drive into the DualBay To insert the diskette drive into the DualBay: 1. Initiate Suspend by pressing the suspend button. 2. Align the diskette drive with the metal rails in the DualBay 3. Push diskette drive into the computer until it clicks into place. 4. Exit Suspend by pre[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Using the Diskette Drive Externally When you want to place a modular battery pack in the DualBay but also need the diskette drive, you can use the diskette drive as an external device by connecting it to the parallel port. Contact your Compaq authorized dealer, reseller, or service provider for info[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 7 Maximizing Your Portable Expansion Unit 7-1 Part Number: 228988-003 File Name: CH7.DOC Writer: Lorise Fazio Saved Date: 08/26/96 12:52 PM 3:48 PM Maximizing Your Mobile CD Expansion Unit (MCD) Create interactive presentations, play full motion video games, or listen to your favorite music [...]

. . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Maximizing Your Portable Expansion Unit Part Number: 228988-003 File Name: CH7.DOC Writer: Lorise Fazio Saved Date: 08/26/96 12:52 PM 3:48 PM MCD Components The Mobile CD Expansion Unit (MCD) provides additional functionality to your computer, including a CD-ROM, integrated stereo speakers, and [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Maximizing Your Portable Expansion Unit 7-3 Part Number: 228988-003 File Name: CH7.DOC Writer: Lorise Fazio Saved Date: 08/26/96 12:52 PM 3:48 PM Right and Back Side Components Components on the right and back side of the MCD include: ➊ Dedicated battery bay NOTE : Remove the weight saver module f[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Maximizing Your Portable Expansion Unit Part Number: 228988-003 File Name: CH7.DOC Writer: Lorise Fazio Saved Date: 08/26/96 12:52 PM 3:48 PM Attaching the Computer to the MCD To attach the computer to the MCD, follow these steps: 1. Turn off the computer and disconnect external devices. 2. Clos[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Maximizing Your Portable Expansion Unit 7-5 Part Number: 228988-003 File Name: CH7.DOC Writer: Lorise Fazio Saved Date: 08/26/96 12:52 PM 3:48 PM 5. Turn the computer over, right side up. 6. Tilt the computer at an angle to line up the two notches on the computer ➊ with the guide hooks on the righ[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 7-6 Maximizing Your Portable Expansion Unit Part Number: 228988-003 File Name: CH7.DOC Writer: Lorise Fazio Saved Date: 08/26/96 12:52 PM 3:48 PM 8. Turn the computer and MCD over, bottom side up. 9. Tighten the two thumbscrews on the bottom of the MCD by turning them clockwise to securely attach th[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Maximizing Your Portable Expansion Unit 7-7 Part Number: 228988-003 File Name: CH7.DOC Writer: Lorise Fazio Saved Date: 08/26/96 12:52 PM 3:48 PM Detaching the Computer from the MCD Detach the computer from the MCD according to these steps: 1. Turn off the computer and disconnect external devices. 2[...]

Part Number: 228988-003 File Name: CH7.DOC Writer: Lorise Fazio Saved Date: 08/26/96 12:52 PM 3:48 PM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 8 Enjoying Compaq Audio Your computer has both internal and external audio capabilities that allow you to record, play back, and edit voice, music, and other sounds in digital audio files. These capabilities allow you to take advantage of the newest business programs, presentation software, [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Identifying Built-in Audio Components The computer features the following audio components: ➊ Internal electric condenser microphone with standard sensitivity of 67 dB. ➋ Internal stereo speakers on the computer (and on the Mobile CD Expansion Unit (MCD). ➌ Output jacks for external stereo hea[...]

. . . . . . . . . . . . . . . . . . . . . . . . . External Audio Jacks The computer allows you to connect external equipment to enhance a multimedia presentation or quietly enjoy your favorite CDs using the following connectors: ➊ Mono microphone jack can also be used to record voice or sound through an external electret condenser microphone. ➋[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Stereo Line-In Jack The stereo line-in jack is the input line for devices such as a CD player, tape player, or tuner. The input device must supply levels compliant with the line input level specification of 0.5 to 4.25 volts. The line output of most devices meets this specification. Make sure you pl[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Internal Microphone You can record voice or sound through the internal mono microphone ➊ or by plugging an external electret condenser microphone into the mono microphone jack. The internal microphone also supports speakerphone features. (See Chapter 9, Connecting External Devices, for more inform[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Volume Control The volume control hotkeys, Fn+F5 , adjust the computer volume up or down (using the arrow keys), and are the master volume control for your computer. Volume is also controlled by a Windows utility, the Audio icon, in the Control Panel on the Windows Start menu. NOTE : There is no man[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Using the Stereo Speakers The integrated stereo speakers n support playback of recorded sounds, audio for games and business programs, and line-out devices such as a CD player, tape deck, or stereo tuner. The speakers are disabled when you connect external speakers or headphones to the stereo speake[...]

Part Number: 228988-001 File Name: CH8.DOC Writer: Dianne Fielden Saved Date: 12/12/95 10:20 AM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 9 Connecting External Equipment To enhance the functionality of your computer, connectors on the rear of the computer support numerous external devices. This chapter familiarizes you with the utilities and procedures needed for connecting or configuring external equipment to your computer, u[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Device Manager Utility Device Manager is the primary tool for viewing and manipulating your system configuration. It allows you to view your external equipment and internal devices, including keyboard, modem, disk drives, and monitor. To get to the Device Manager, click the Control Panel on the Star[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Using PC Cards Your computer is equipped with a versatile feature that allows you to connect portable external devices, such as modem, memory, or network PC Cards. The PC Card slots on your computer can accommodate (at the same time) two Type I, two Type II, or one Type III PC Card. NOTE : A Type II[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Inserting a PC Card To insert a PC Card, follow these steps: 1. Insert the PC Card into the PC Card slot (front left side of computer). 2. Gently push the card into the top slot, label side up. (Forcing a card into the slot can damage the connector pins.) Removing a PC Card To remove a PC Card, foll[...]

. . . . . . . . . . . . . . . . . . . . . . . . . PC Card Software To manage and configure PC Cards effectively, your computer provides PC Card software. This software includes drivers for the most popular PC Cards and other features designed to make PC Cards simple to use. For information about this software, refer to the online Compaq Reference G[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Connecting a TV or VCR To connect a TV or VCR to your computer, follow these steps: 1. Turn off the video equipment you wish to connect. 2. Connect the NTSC/PAL cable that came with your computer to the video connector on the back of the computer. 3. Connect the other end of the NTSC/PAL cable to th[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Connecting Infrared Equipment The infrared lens on the back of your computer uses an invisible beam of infrared light to communicate with other infrared-equipped devices, such as printers or other computers. The Microsoft Windows Infrared (IR) communications driver enables your computer to send and [...]

Connecting External Equipment 9-8 Part Number: 228988-001 File Name: CH9.DOC Author: Dianne Fielden Saved Date: 12/13/95 10:22 AM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 10 Understanding Software and Upgrades 10-1 Part Number: 228988-001 File Name: CH10.DOC Writer: Dianne Fielden Saved Date: 08/26/96 1:08 PM 2:15 PM Adding Software and Upgrades Upgrading your computer increases its functionality and performance. Contact your Compaq authorized reseller to det[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 10-2 Understanding Software and Upgrades Part Number: 228988-001 File Name: CH10.DOC Writer: Dianne Fielden Saved Date: 08/26/96 1:08 PM 2:15 PM Installing Software An application software program performs a specific task, such as database management, word processing, financial management, or graphi[...]

. . . . . . . . . . . . . . . . . . . . . . . . . . Understanding Software and Upgrades 10-3 Part Number: 228988-001 File Name: CH10.DOC Writer: Dianne Fielden Saved Date: 08/26/96 1:08 PM 2:15 PM 4. Pry up the memory compartment cover by pulling up the wide end of the cover. 5. Slide the first of two memory boards into the lower memory slot. Then [...]

Part Number: 228988-001 File Name: CH10.DOC Writer: Dianne Fielden Saved Date: 08/26/96 1:08 PM 2:15 PM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 11 Setting Security Features 11-1 Part Number: 228988-003 File Name: CH11.DOC Writer: Lorise Fazio Saved Date: 08/26/96 10:03 AM 3:45 PM Setting Security Features The security features installed on your computer allow you to customize the security measures you prefer. The computer provides s[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 11-2 Setting Security Features Part Number: 228988-003 File Name: CH11.DOC Writer: Lorise Fazio Saved Date: 08/26/96 10:03 AM 3:45 PM Setting Passwords Properties The Passwords icon allows you to protect your computer against unauthorized use. To ensure privacy and security, you can set or change pa[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Setting Security Features 11-3 Part Number: 228988-003 File Name: CH11.DOC Writer: Lorise Fazio Saved Date: 08/26/96 10:03 AM 3:45 PM You may enter up to seven alphanumeric characters for the password. The next time you restart the computer, you will be prompted to enter your power-on password. IMPO[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 11-4 Setting Security Features Part Number: 228988-003 File Name: CH11.DOC Writer: Lorise Fazio Saved Date: 08/26/96 10:03 AM 3:45 PM Establishing a Setup Password A setup password allows you to protect your system configuration. Once this password is established, you cannot change the configuration[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Setting Security Features 11-5 Part Number: 228988-003 File Name: CH11.DOC Writer: Lorise Fazio Saved Date: 08/26/96 10:03 AM 3:45 PM Deleting/Changing a Setup Password To delete/change a Setup Password, follow these steps: 1. Restart the computer by clicking Shut Down from the Windows Start menu. 2[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 11-6 Setting Security Features Part Number: 228988-003 File Name: CH11.DOC Writer: Lorise Fazio Saved Date: 08/26/96 10:03 AM 3:45 PM Initiating Quick Controls Quick Controls establish security measures when your computer is turned on but not in use. After setting the power-on password in Passwords [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Setting Security Features 11-7 Part Number: 228988-003 File Name: CH11.DOC Writer: Lorise Fazio Saved Date: 08/26/96 10:03 AM 3:45 PM Using a Cable Lock In order to secure your computer and prevent it from being stolen or accidentally disconnected, you may want to use a cable lock. A cable lock can [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 11 Setting Security Features 11-8 Part Number: 228988-003 File Name: CH11.DOC Writer: Lorise Fazio Saved Date: 08/26/96 10:03 AM 3:45 PM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 12 Caring for the Computer This chapter provides Compaq recommended guidelines for taking care of your computer. These guidelines, aimed at ensuring your computer's longevity and reducing the risk of damage, include: ■ Routine care ■ Travel guidelines ■ Shipping guidelines Caring [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Routine Care You can keep the computer in good condition and working properly by following these guidelines: ■ Operate the computer with a battery pack installed, even when you're using external power. This supplies the battery with a constant trickle charge and ensures a fully charged batter[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Travel Guidelines For safety and convenience when traveling, follow these guidelines: ■ Safeguard your data before you leave on a trip by backing it up onto diskettes, tape media, or another computer. ■ Take an extra backup copy of the data with you. ■ Remove the diskette from the diskette dri[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Shipping Guidelines Should you need to ship the computer, follow these guidelines: ■ Safeguard your data before shipping by backing it up onto diskettes or tape media. Be sure that diskettes or tapes are not exposed to electrical or magnetic impulses while stored or in transit. ■ Remove the disk[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 13 Diagnostics The configuration and diagnostic utilities described in this chapter should be used in the following instances: ■ To change factory default settings and to set or change the system configuration, which is sometimes necessary when you add or remove optional equipment. ■ Whe[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Running Computer Checkup (TEST) Computer Checkup (TEST) is a utility that determines if the various computer devices are recognized by the system and functioning properly. Running Computer Checkup is optional, but advisable, after installing or connecting a new device You can display, print, or save[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 8. Verify that Computer Checkup correctly detected the devices installed. NOTE : Devices from other manufacturers may not be detected or may be reported inaccurately. ■ If the list is correct, select OK. The test option menu is displayed again. Go to step 9. ■ If the list is incorrect, ensure th[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Running The View System Information (Inspect Utility) The View System Information (INSPECT) utility provides information about the system once it has been configured. This utility provides the following information about the system operating environment: ■ Contents of the operating system startup [...]

. . . . . . . . . . . . . . . . . . . . . . . . . To run View System Information (INSPECT), follow these steps: 1. Turn on or restart the computer by pressing the power button. 2. As soon as the cursor is displayed in the upper-right corner of the screen, press F10 . IMPORTANT : The cursor is displayed on the screen for about two seconds. If you do[...]

Part Number 228988-001 File Name CH13.DOC Writer Dianne Fielden Saved Date 12/13/95 03:49 PM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 14 Troubleshooting 14-1 Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Troubleshooting This chapter provides information on how to identify and correct some common hardware, memory, and software problems. It also explains several typ[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 14-2 Troubleshooting Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Interpreting Messages on the Screen Many times a message or prompt is displayed on the screen. However, a message does not necessarily mean that an error con- dition exists.[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 14-3 Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Solving Battery Problems Some common causes and solutions for battery problems are listed in the following table. The "Solving Power Problems" section in this chap[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 14-4 Troubleshooting Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Battery Problems and Solutions Continued Problem Possible Cause Solution Battery charge indicator blinks for low-battery condition, but computer didn't beep. Low-batter[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 14-5 Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Battery Problems and Solutions Continued Problem Possible Cause Solution Battery charge doesn't last as long as expected. Battery packs are being exposed to high temper[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 14-6 Troubleshooting Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Solving Diskette/Diskette Drive Problems Some common causes and solutions for diskette/diskette drive problems are listed in the following table: Diskette/Diskette Drive Pro[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 14-7 Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Solving Hard Drive Problems Some common causes and solutions for hard drive problems are listed in the following table. Chapter 13, Diagnostics , also may help you solve har[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 14-8 Troubleshooting Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Solving Hardware Installation Problems Some common causes and solutions for hardware installation problems are listed in the following table. Hardware Installation Problems [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 14-9 Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Solving Keyboard and Embedded Numeric Keypad Problems Some common causes and solutions for keyboard and embedded numeric keypad problems are listed in the following table. N[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 14-10 Troubleshooting Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Solving Memory Problems Some common causes and solutions for memory problems are listed in the following table. Memory Problems and Solutions Problem Possible Cause Solutio[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 14-11 Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Solving PC Card Problems Some common causes and solutions for PC Card problems are listed in the following table. PC Card Problems and Solutions Problem Possible Cause Solu[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 14-12 Troubleshooting Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM PC Card Problems and Solutions Continued Problem Possible Cause Solution Fax/modem PC Card does not work. You are trying to access the card using the wrong COM port. Right [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 14-13 Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Solving Power Problems Some common causes and solutions for power problems are listed in the following table. The Solving Battery Problems section in this chapter also may [...]

. . . . . . . . . . . . . . . . . . . . . . . . . 14-14 Troubleshooting Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Solving Printer Problems Some common causes and solutions for printer problems are listed in the following table. Printer Problems and Solutions Problem Possible Cause Solu[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 14-15 Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Solving Display Screen Problems Some common causes and solutions for display screen problems are listed in the following table. Display Screen Problems and Solutions Proble[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 14-16 Troubleshooting Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Display Screen Problems and Solutions Continued Problem Possible Cause Solution Screen is blank, the power/suspend indicator is blinking, and the battery charge indicator i[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 14-17 Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Solving Software Application Problems Most software application or installation problems occur because of one or more of the following conditions: ■ Application was not i[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 14-18 Troubleshooting Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Solving Pointing Device Problems Some common causes and solutions for trackball and mouse problems are listed in the following table. Pointing Device Problems and Solutions[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 14-19 Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Pointing Device Problems and Solutions Continued Problem Possible Cause Solution Touchpad or trackball does not work. An external PS/2 mouse or other pointing device is con[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 14-20 Troubleshooting Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Cleaning the Trackball Operate the trackball with clean hands. Under normal conditions, you only need to wipe the computer case and trackball with a dry soft cloth. If the [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 14-21 Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Cleaning Inside the Trackball Assembly To remove dust and buildup on the inside surfaces of the trackball: 1. Turn off the computer. Remove battery packs. Disconnect extern[...]

. . . . . . . . . . . . . . . . . . . . . . . . . 14-22 Troubleshooting Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM 5. Allow the parts to air dry before reassembling. 6. Replace the ball in the trackball cage. 7. Replace the retaining ring by aligning the notches. Then use the trackball [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting 14-23 Part Number: 228988-001 File Name: CH14.DOC Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM Preparing for a Call to Customer Support If you tried to solve the problem yourself and have not been suc- cessful, a call to Compaq Customer Support or a Compaq authorized[...]

Part Number 228988-001 File Name CH14.DOC Writer Dianne Fielden Saved Date 02/20/96 11:55 AM 12:43 PM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Appendix A POST Error Messages The following table lists selected error codes that you may encounter during the Power-On Self-Test (POST). The POST occurs after you first turn on the computer. A successful POST is followed by one or two short beeps. If one of the error codes listed below is displaye[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Post Error Codes Continued Error Code Beeps* Probable Cause Action 164-Memory Decrease Detected 2S Discrepancy in the memory size found compared to the one stored in CMOS If you removed a memory expansion board prior to turning on the computer, no action is required. Otherwise, contact a Compaq auth[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Appendix B Connector Pin Assignments Parallel Connector 1 4 3 2 16 15 14 17 21 18 19 20 5 6 7 8 13 12 11 10 9 25 24 23 22 Pin Signal 1 Strobe* 2 Data Bit 0 3 Data Bit 1 4 Data Bit 2 5 Data Bit 3 6 Data Bit 4 7 Data Bit 5 8 Data Bit 6 9 Data Bit 7 10 A cknowledge* 11 Busy 12 Paper Out 13 Select 14 A [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Serial Connector Connector Pin Signal 1 2 6 3 4 5 7 8 9 1 2 3 4 5 6 7 8 9 Carrier Detect Receive Data Transmit Data Data Terminal Ready Ground Data Set Ready Ready to Send Clear to Send Ring Indicator Keyboard/Mouse Connector Connector Pin Signal 1 2 4 6 5 3 1 2 3 4 5 6 Data Reserved Ground + 5V Clo[...]

. . . . . . . . . . . . . . . . . . . . . . . . . External VGA Monitor Connector Connector Pin Signal 1 11 5 4 15 10 14 3 2 8 13 6 12 7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Red Analog Green Analog Blue Analog Not Connected Ground Ground Analog Ground Analog Ground Analog Not Connected Ground Not Connected Not Connected Horizontal Synch Vertical Sync[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Docking Base Connector 1 16 31 46 2 17 32 47 3 18 33 48 4 19 34 49 5 20 35 50 6 21 36 51 7 22 37 52 8 23 38 53 9 24 39 54 10 25 40 55 11 26 41 56 12 27 42 57 13 28 43 58 14 29 44 59 15 30 45 60 Pin Signal Pin Signal 1 Standby Switch 31 Ground 2 Ground 32 Ground 3 Ground 33 Ground 4 EICARD 34 EIDRT 5[...]

. . . . . . . . . . . . . . . . . . . . . . . . . PC Card (PCMCIA) Connector Pin Signal Pin Signal 1 Ground 24 A ddress bit 5 2 Data bit 3 25 A ddress bit 4 3 Data bit 4 26 A ddress bit 3 4 Data bit 5 27 A ddress bit 2 5 Data bit 6 28 A ddress bit 1 6 Data bit 7 29 A ddress bit 0 7 Card enable 1 30 Data bit 0 8 A ddress bit 10 31 Data bit 1 9 Outpu[...]

. . . . . . . . . . . . . . . . . . . . . . . . . PC Card (PCMCIA) Connector Continued Pin Signal Pin Signal 47 A ddress bit 18 58 Card reset 48 A ddress bit 19 59 Extend bus cycle 49 A ddress bit 20 60 Input port acknowledge 50 A ddress bit 21 61 Register select and IO enable 51 Power 62 Battery voltage detect 2/Audio digital waveform 52 Programmi[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Appendix C Power Cord Set Requirements The wide-range input feature of your AC Adapter permits it to operate from any line voltage between 100 to 240 volts AC. The power plug or power cord set (appliance coupler, flexible cord, and wall plug) you received with your AC Adapter meets the requirements [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Country-Specific Requirements Power Cord Set Requirements Country Accredited Agency Applicable Note Numbers A ustralia EANSW 1 A ustria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SE[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Notes : 1. Flexible cord must be <HAR> Type HO3VV-F, 3-conductor, .75 mm 2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. Flexible cord must be Type SPT[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Appendix C Power Cord Set Requirements C-4 Part Number 228988-001 File Name APPC.DOC Writer Dianne Fielden Saved Date 12/12/95 03:43 PM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Appendix D Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Discharge To prevent electrostatic damage, obse[...]

. . . . . . . . . . . . . . . . . . . . . . . . . ■ Use conductive field service tools. ■ Use a portable field service kit with a folding static-dissipating work mat. IMPORTANT : If you do not have the suggested equipment for proper grounding, contact a Compaq authorized reseller or service provider. For more information on static electricity o[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Appendix E Regulatory Agency Identification Numbers The following options have been evaluated for use with your computer. These Compaq approved options can be identified by their assigned series numbers that are listed below. To ensure continued reliable and safe operation of your computer, only the[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Appendix E Regulatory Agency Identification Numbers E-2 Part Number 228988-001 File Name APPE.DOC Writer Dianne Fielden Saved Date 12/13/95 03:44 PM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Appendix F pecifications F-1 Part Number: 228988-003 File Name: APPF.DOC Writer: LoriseF Saved by: Johnnie Abercrombie Saved Date 09/04/96 2:14 PM, 3:37 PM Specifications This appendix provides physical and performance specifications for subassemblies of the computer: ■ Computer ■ AC Adapter ■[...]

. . . . . . . . . . . . . . . . . . . . . . . . . F-2 Specifications Part Number: 228988-003 File Name: APPF.DOC Writer: LoriseF Saved by: Johnnie Abercrombie Saved Date 09/04/96 2:14 PM, 3:37 PM Color STN Display U.S. Metric Dimensions (display size) Height 6.3 in 16.0 cm Width 8.4 in 21.3 cm Number of Colors 256 Color Palette 256 K Contrast Ratio[...]

. . . . . . . . . . . . . . . . . . . . . . . . . F-3 Specifications Part Number: 228988-003 File Name: APPF.DOC Writer: LoriseF Saved by: Johnnie Abercrombie Saved Date 09/04/96 2:14 PM, 3:37 PM Color TFT Display U.S. Metric Dimensions (display size) Height 6.3 in 16.0 cm Width 8.4 in 21.3 cm Number of Colors 256 Color Palette 256 K Contrast Ratio[...]

. . . . . . . . . . . . . . . . . . . . . . . . . F-4 Specifications Part Number: 228988-003 File Name: APPF.DOC Writer: LoriseF Saved by: Johnnie Abercrombie Saved Date 09/04/96 2:14 PM, 3:37 PM Diskette Drive Diskettes Size High Density (MB) Low Density (KB) 3.5 in (8.9 cm) 1.44 720 Light None Height 0.43 in (11 mm) Bytes per Sector 512 Sectors p[...]

. . . . . . . . . . . . . . . . . . . . . . . . . F-5 Specifications Part Number: 228988-003 File Name: APPF.DOC Writer: LoriseF Saved by: Johnnie Abercrombie Saved Date 09/04/96 2:14 PM, 3:37 PM Hard Drives Model Standard Configurations 810 MB 1.08 GB 1.4 GB Formatted Capacity Per Drive) Physical 815.9 MB 1.08 GB 1.044 GB Logical 815.9 1.08 1.44 D[...]

. . . . . . . . . . . . . . . . . . . . . . . . . F-6 Specifications Part Number: 228988-003 File Name: APPF.DOC Writer: LoriseF Saved by: Johnnie Abercrombie Saved Date 09/04/96 2:14 PM, 3:37 PM AC Adapter U.S. Metric Dimensions 5.0 x 3.0 x 1.3 in. 12.7 x 7.6 x 3.3 cm Power Supply Ratings Rated Voltage Range 90 - 256 V AC Rated Input Current <1[...]

. . . . . . . . . . . . . . . . . . . . . . . . . F-7 Specifications Part Number: 228988-003 File Name: APPF.DOC Writer: LoriseF Saved by: Johnnie Abercrombie Saved Date 09/04/96 2:14 PM, 3:37 PM Lithium Ion Modular Battery Pack U.S. Metric Dimensions Height 0.77 in 19.6 mm Length 5.34 in 135.6 mm Width 4.35 in 110.0 cm Weight 0.88 lb 399 g Energy [...]

. . . . . . . . . . . . . . . . . . . . . . . . . F-8 Specifications Part Number: 228988-003 File Name: APPF.DOC Writer: LoriseF Saved by: Johnnie Abercrombie Saved Date 09/04/96 2:14 PM, 3:37 PM Lithium Ion Handle Battery Pack U.S. Metric Dimensions Height 0.89 in 15.2 mm Length 11.00 in 279.0 mm Width 1.53 in 38.8 cm Weight 0.88 lb 399 g Energy V[...]

. . . . . . . . . . . . . . . . . . . . . . . . . F-9 Specifications Part Number: 228988-003 File Name: APPF.DOC Writer: LoriseF Saved by: Johnnie Abercrombie Saved Date 09/04/96 2:14 PM, 3:37 PM Nickel Metal Hydride Handle Battery Pack U.S. Metric Dimensions Height 0.89 in 15.2 mm Length 11.00 in 279.0 mm Width 1.53 in 38.8 mm Weight 1.05 lb 457 g[...]

Part Number: 228988-003 File Name: APPF.DOC Writer: LoriseF Saved by: Johnnie Abercrombie Saved Date 09/04/96 2:14 PM, 3:37 PM[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Index I-1 Writer: Johnnie Abercrombie - Saved by: Johnnie Abercrombie - Saved date: 08/26/96 2:52 PM Part Number: 228988-003 - File name: INDEX.DOC Index A AC Adapter cautions, 5-7 connecting, 5-7 AC Energy Saver, 5-24 application software installing, 10-2 applications, See software arrow keys, 2-4 [...]

. . . . . . . . . . . . . . . . . . . . . . . . . I-2 Index Writer: Johnnie Abercrombie - Saved by: Johnnie Abercrombie - Saved date: 08/26/96 2:52 PM Part Number: 228988-003 - File name: INDEX.DOC D device drivers installing, 14-8 Device Manager utility, 9-2 diagnostics, 13-1 automatic, 13-3 hard drive, 13-4 memory configuration, 13-4 modem, 13-4 [...]

. . . . . . . . . . . . . . . . . . . . . . . . . Index I-3 Writer: Johnnie Abercrombie - Saved by: Johnnie Abercrombie - Saved date: 08/26/96 2:52 PM Part Number: 228988-003 - File name: INDEX.DOC information Customer Support Center, 14-22, 14-23 service, 14-23 infrared connecting, 9-7 tips for using, 9-7 infrared lens, 2-7 INSPECT utility, 13-4 K[...]

. . . . . . . . . . . . . . . . . . . . . . . . . I-4 Index Writer: Johnnie Abercrombie - Saved by: Johnnie Abercrombie - Saved date: 08/26/96 2:52 PM Part Number: 228988-003 - File name: INDEX.DOC pointing device cleaning, 14-20 features, 2-8 installing, 4-7 Mouse utility, 4-2 problems, 14-18 removing, 4-5 touchpad, 4-3 trackball, 4-4 POST, See Po[...]

. . . . . . . . . . . . . . . . . . . . . . . . . Index I-5 Writer: Johnnie Abercrombie - Saved by: Johnnie Abercrombie - Saved date: 08/26/96 2:52 PM Part Number: 228988-003 - File name: INDEX.DOC power/suspend light, 5-2 status panel indicators, 2-7 stereo speakers, 8-7 storage temperatures for battery pack, 14-5 Suspend, 2-4, 5-3 button, 5-3 exi[...]

Writer: Johnnie Abercrombie - Saved by: Johnnie Abercrombie - Saved date: 08/26/96 2:52 PM Part Number: 228988-003 - File name: INDEX.DOC[...]