Compaq CQ70 manual

HP G7 0 Notebook P C Compaq Pr esario CQ7 0 Notebook P C Maintenance and Se r v i ce Guide Doc ument P art Number: 4 85 4 6 2 -00 1 Septembe r 2008 This guide is a troubleshooting reference used for ma intaining and servicing the computer . It provides comprehensi ve information on identifying computer feat ures, components, and spare parts; and pe[...]

© Copyright 2008 He wlett-Packard De velopment Compan y , L.P . Bluetooth is a trademark owned b y its proprietor and used by He wlett-Packard Compan y under license. Intel, Core, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and ot her countries. Microsoft, W indows, and W indows V ista are U.S. registered trademarks of Mic[...]

Safe ty wa rning no tice Å WA R N I N G : T o reduce the pos sibility of heat-relat ed injur ies or o f ov erheating the computer , do no t place the computer dir ectl y on you r l ap o r o b st ru ct t he c o mp ut e r a i r ven t s. U se t h e c o mp u te r on ly on a h ard, f la t s ur f ac e. D o n o t a l low a n ot h er h a rd s u r fa c e, [...]

Maintenance and Se rvice Gui de iv Contents 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

v Maintenance and Serv ice Guide Cont ent s Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20 Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–[...]

Cont ent s Maintenance and Se rvice Gui de vi 8 Backup and recovery Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Maintenance and Se rvice Gui de 1–1 1 Pr oduc t desc ription Category Description Presario CQ70 UMA Presario CQ70 Discrete HP G70 UMA HP G70 Discrete Product name HP G70 Notebook PC XX Compaq Presario CQ70 Notebook PC XX Processor s Intel® Core™2 Duo processor s (6-MB L2 cache, 1066-MHz front side b us (FSB)) T9400 2.53-GHz processor X X X X I[...]

1–2 Maintenance and Serv ice Guide Produc t desc ripti on Graphics Intel Graphics Media Accelerator 4500MHD (Shared) X X UMA (integrated) with shared video memory (dynamically allocated) XX ■ up to 96 MB = 512-MB system memor y X X ■ up to 270 MB = 1024 -MB system memory X X ■ up to 781 MB = 2048 -MB system memory X X ■ up to 1294 MB = 3-[...]

Pr oduct desc ripti on Maintenance and Se rvice Gui de 1–3 Optical drives 12.7mm tra y load - SA T A - Fix ed X X X X D VD±RW and CD-R W SuperMulti Double-Lay er Combo Drive XX X X D VD±RW and CD-R W SuperMulti Double-Lay er Combo Drive with LightScribe XX X X Blu-ra y ROM D VD±RW SuperMulti DL Drive X X X X We b c a m VGA camer a, 640 x 480 r[...]

1–4 Maintenance and Serv ice Guide Produc t desc ripti on Ke yboard/T ouchP ad Full-size k eyboard (17-inch with numerical ke y pad) XX X X T ouchPad with 2 T ouchP ad buttons X X X X Suppor ts 2-wa y scroll with legend X X X X T aps enabled as def ault X X X X P ower requirements 65-W A C adapter with localized cab le plug suppor t X X 90-W A C [...]

Maintenance and Se rvice Gui de 2–1 2 External component identification T op compon ents Displa y components Item Component Description 1 Internal display s witch T ur ns off the display a nd initiates Sleep if the displa y is closed while the power is on. 2 Wireless antennae (2) (select models only) Send and receiv e signals from one or more wir[...]

2–2 Maintenance and Serv ice Guide External co mponent i dentif icatio n Lig h t s Item Component Description 1 Po w e r l i g h t s * ( 2 ) ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. 2 Batter y light ■ On: A battery is charging. ■ Blinking: A batter y that is [...]

External component identification Maintenance and Se rvice Gui de 2–3 Buttons and speakers Item Component Description 1 Speakers (2) Produce sound. 2 Po w e r b u t t o n * ■ When the computer is off , pre ss the button to turn on the computer . ■ When the computer is on, press the button briefly to initiate Sleep . ■ When the computer is i[...]

2–4 Maintenance and Serv ice Guide External co mponent i dentif icatio n Keys Item Component Description 1 esc key Display s system information about your computer when pressed in combination with the fn key . 2 fn ke y Ex ecutes frequently used syst em functions when pressed in combination with a function ke y or the esc key . 3 Windows logo k e[...]

External component identification Maintenance and Se rvice Gui de 2–5 To u c h Pa d Item Component Function 1 T ouchPad light ■ White: T ouchPad is enab led. ■ Amber : T ouchPad is disab led. 2 T ouchPad* Mov es the pointer and select s or activ ates items on the screen. 3 Left T ouchPad b utton* Functions lik e th e left b utton on an extern[...]

2–6 Maintenance and Serv ice Guide External co mponent i dentif icatio n Fr ont compon ents Rear components Item Component Description 1 Po w e r l i g h t ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. 2 Batter y light ■ On: A battery is charging. ■ Blinking: A ba[...]

External component identification Maintenance and Se rvice Gui de 2–7 Left-side components Item Component Function 1 P ower connector Conne cts an A C adapter . 2 A C adapter light ■ On: The computer is connected to e xter nal pow er . ■ Off: The computer is not connected to e xter nal power . 3 External monitor por t Connects an e x ternal V[...]

2–8 Maintenance and Serv ice Guide External co mponent i dentif icatio n Right-side components Item Component Function 1 Optical drive Reads optical di scs and, on select models, also writes to optical discs. 2 Optical drive light Blinking: The optical drive is being accessed. 3 USB por ts (2) Connect optional USB de vices. 4 RJ-11 (modem) jack ([...]

External component identification Maintenance and Se rvice Gui de 2–9 Bottom components Item Component Function 1 Batter y ba y Holds the batter y . 2 Batter y release latch Releases th e batter y from the batter y ba y . 3 WLAN module compar tment Holds the WLAN module. Ä T o prev ent an unresponsive system, replace the wireless module with onl[...]

Maintenance and Se rvice Gui de 3–1 3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provid e the computer serial number and model number located on the bottom of the computer . Item Component Description 1 Product name This is the product name a ffix ed to the front of your computer . 2 Serial num[...]

3–2 Maintenance and Serv ice Guide Illustr ated parts catalog Computer major components[...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–3 Item Description Spare P art Number (1) 17-inch WXGA BrightView display assemblies (includes w ebcam module and cable , 2 WLAN antenna transceiv ers and cables , microphone and cable , and logo) F or use with HP G70 computer models 485418-001 F or use with Presario CQ70 computer model[...]

3–4 Maintenance and Serv ice Guide Illustr ated parts catalog (11) System boards UMA system board, GM45 (includes built-in modem, Digital Medi a Slot, HDMI port, and replacement thermal mater ial) 485218-001 UMA system board, GL40 (includes built-in modem, Digital Medi a Slot, HDMI port, and replacement thermal mater ial) 485219-001 Discrete syst[...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–5 (20) Bluetooth® module (does not include Bluetooth cable) 483113-001 Bluetooth cable (not illustrated) 489121-001 (21) Hard drives (include hard drive br ack et and connector) 320-GB, 5400-rpm 504448-001 250-GB, 5400-rpm 485036-003 200-GB, 5400-rpm 507527-001 160-GB, 5400-rpm 485035-[...]

3–6 Maintenance and Serv ice Guide Illustr ated parts catalog ■ F or use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Ar menia, Aruba, Austra lia, Au stria, Azerbaijan, the Bahamas , Bahrain, Bangladesh, Barbados, Belarus, Belgium, Beliz e, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Bots wana,[...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–7 Broadcom BCM4312 802.11b/g WLAN modules: ■ F or use in Canada, the Ca yman Islands, Guam, Puer to Rico , the U .S. Virgin Islands , and the United States 459263-001 ■ F or use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Ar menia, Aruba, Austr[...]

3–8 Maintenance and Serv ice Guide Illustr ated parts catalog (25) Optical drives (include optical drive bezel and br ack et) D VD±RW and CD-R W SuperMulti Double-La yer Combo Drive 485038-003 D VD±RW and CD-R W SuperMulti Double-La yer Combo Drive with LightScribe 485039-003 Blu-ra y ROM D VD±RW SuperMulti DL Drive 485040-003 Item Description[...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–9 Displa y assembl y components Item Description Spare P art Number (1) Display bezels F or use only with HP G7 0 computer models 488386-001 F or use only with Presario CQ70 computer models 488389-001 (2) Display in ver ter 486556-001 (3) W ebcam module (does not include webcam module c[...]

3–1 0 Maintenance and Serv ice Guide Illustr ated parts catalog P lastics Kit Item Description Spare part number Plastics Kit: 489112-001 1 WLAN module compar tment cov er (includes 1 captiv e screw , secured by a C-clip) 2 Memor y module compar tment cov er (include s 2 captiv e screws , secured by C-clips) 3 Hard dr ive co ver (includes 2 capt [...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–1 1 Mass storage d e vices Item Description Spare part number 1 Hard drives (include connector and brack et) 320-GB, 5400-rpm 504448-001 250-GB, 5400-rpm 485036-003 200-GB, 5400-rpm 507527-001 160-GB, 5400-rpm 485035-003 120-GB, 5400-rpm 485034-003 Hard Drive Har dware Kit (includes con[...]

3–1 2 Maintenance and Serv ice Guide Illustr ated parts catalog Miscellan eous parts Description Spare part number AC a d a p t e rs : 65-W A C adapter 463958-001 90-W A C adapter 463955-001 Pow e r c o r d s : F or use in Argentina 490371-D01 F or use in Austr alia 490371-011 F or use in Brazil 490371-201 F or use in Denmark 490371-081 F or use [...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–1 3 Sequential part number listing Serial part number Description number 459263-001 Broadcom BCM4312 802.11 b/g WLAN module f or use in Can ada, the Ca yman Islands, Guam, Puer to Rico , the U .S. Virgin Islands , and the United States 459263-002 Broadcom BCM4312 802.11b/g WLAN module f[...]

3–1 4 Maintenance and S ervice Gui de Illustr ated parts catalog 480985-001 Intel Wi-Fi Link 5100 802. 11 a/b/g/n f or use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, A ustr ia, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Beliz e, Benin, Bermuda, Bhuta[...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–1 5 485033-003 2048-MB memor y modu le (PC2-6400, 667-MHz, DDR2) 485034-003 120-GB, 5400-rpm hard drive (inc ludes hard drive brac ke t and connector) 485035-003 160-GB, 5400-rpm hard drive (inc ludes hard drive brac ke t and connector) 485036-003 250-GB, 5400-rpm hard drive (inc ludes [...]

3–1 6 Maintenance and Serv ice Guide Illustr ated parts catalog 486637-001 P ower connector cable 488338-001 System board, discrete, PM45 (with b uilt- in modem, Digital Media Slot, and HDMI por t) 488377-001 17-inch, WXGA BrightView displa y panel for use with HP G70 computer models (includes display panel and backlight cab les) 488378-001 Displ[...]

Illustr ated parts catalog Maintenance and Se rvice Gui de 3–1 7 490371-AB1 P ower cord f or use in T aiwan 490371-AD1 P ower cord f or use in South K orea 490371-AR1 P ower cord f or use in South Africa 490371-BB1 P ower cord f or use in Israel 490371-D01 P ower cord f or use in Argentina 490371-D61 P ower cord f or use in India 492316-001 P8400[...]

Maintenance and Se rvice Gui de 4–1 4 Remo val and r eplacement pr ocedures Preliminary r eplacement requir ements To o l s r e q u i r e d Y ou will need the following tools to complete the remo v al and replacement procedures: ■ Flat-bladed scre wdri ver ■ Magnetic scre wdri ver ■ Phillips P0 and P1 scre wdriv ers Ser vice consider ations[...]

4–2 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Dri ve handling Ä CAUT ION: Dri ve s are f r agile components that mu st be handled w i th car e. T o pre vent damage to the com puter , damage to a dri ve , or loss o f infor mation , observ e these pr ecauti ons: ■ Befo re r emov ing or inserting a hard dr i ve , shut [...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–3 The follo wing table shows ho w humidity affects the electrost atic voltage le vels generated by dif ferent acti vities. Ä CAUT ION: A product can be degr aded by as little as 7 00 V . P ackaging and tr ansporting guidelines Follo w these grounding guidelines when pa ckagi[...]

4–4 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounde d system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the g[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–5 7. Replace the R TC battery and reassemble the computer . 8. Connect A C po wer to the computer . Do not reinsert any batteries at this time. 9. T urn on the computer . All passwords and all CMOS settings ha ve been cleared. Component replacement pr ocedures This chapter pr[...]

4–6 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Computer feet The computer feet are adhesi ve-backed rubber pads. The feet attach to the base enclosure in the locations illustrated belo w . Batt ery Before disassembling the computer , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the compute[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–7 Remov e the battery: 1. T urn the computer upside down on a flat surface, with the battery bay to ward you. 2. Slide the battery release latch 1 to release the battery . 3. Pi vot the battery 2 upw ard and remov e it 3 from the computer . Install the battery by inserting it[...]

4–8 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Remov e the optical dri ve: 1. Position the computer with the left side to ward you. 2. Remov e the Phillips PM2.0×5.0 scre w 1 that secures the optical driv e to the computer . 3. Insert a thin tool, such as a paper clip 2 , into the release access. (The disc tray is part[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–9 Har d dr iv e ✎ All hard dri ve spare part kits include a hard dri v e brac ket and hard dri ve connector . The hard drive brack et and hard dri ve connector , as well as the hard driv e bracket sc re ws, are also a v ailable in the Hard Driv e Hardware Kit. Before removi[...]

4–1 0 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es 3. Remov e the three Phillips PM2.0×4.5 scre ws 1 that secure the hard driv e to the computer . 4. Grasp the Mylar tab 2 on the hard dri ve, and then slide the hard dri ve 3 to the right to disconnect it from the system board. 5. Remov e the hard dri ve 4 from the hard d[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–1 1 RT C b at te r y ✎ Removing the R TC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Before removing the R TC battery , follow these steps: 1. Shut do wn the computer . If you are unsure whether the com pute[...]

4–1 2 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Memor y module Before removing the memory module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vi[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–1 3 3. Spread the retaining tabs 1 on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises aw ay from the computer .) 4. Remov e the memory module 2 by pulling the module a way from the slot at an angle. ✎ Memory [...]

4–1 4 Maintenance and S ervice Gui de Remo val and replace ment pr ocedur es Remov e the WLAN module: 1. Remov e the WLAN module cov er: a. Loosen the Phillips PM2.0X5.0 capti ve scre w 1 that secures the WLAN module component co ver to the computer . b . Lift the right side of the WLAN module cove r 2 , swing it to the left, and remov e it 3 . T[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–1 5 Keyb o a r d Before removing the k eyboard, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices c[...]

4–1 6 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es 3. T urn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Release the tabs 1 along the right and left edges of the ke yboard. 6. Lift the rear edge of the ke yboard 2 , and then slide it back until it rests on the displa[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–1 7 Keyb o a r d c ov e r Before removing the k eyboard co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all ext[...]

4–1 8 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es 2. T urn the computer display-side up, with the front toward you. 3. Open the computer as far as possible. 4. Release the ZIF connector 1 to which the po wer button board cable is attached, and disconnect the po wer button board cable 2 from the system board. 5. Slide the[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–1 9 P ower button boar d Before removing the display assembly , follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all exte[...]

4–20 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Displa y assembly Before removing the display assembly , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external [...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–2 1 5. Remov e the four Phillips PM2.0x9.0 scre ws 1 securing the display hinges to the computer . 6. Remov e the display panel 2 . 7. If it is necessary to replace the display bezel or any of the display assembly internal components, remo ve the follo wing screw co v ers and[...]

4–2 2 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es 8. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure. 9. Remov e the display bezel 3 . The follo wing display bezels are av ailable: ❏ For use only with HP G70 co[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–2 3 12. If it is necessary to replace the displa y in v erter , release the display in verter 1 , located at the bottom edge of the display assembly , from its mounting clips. 13. Disconnect the display panel cable 2 and the back light cable 3 from the display in ve rter , an[...]

4–2 4 Maintenance and Servi ce Guide Remo val and replace ment pr ocedur es 16. If it is necessary to replace the display pa nel, remov e the two Phillips PM2.0x7.0 scre ws 1 that secure the display panel to the display enclosure. 17. Remov e the display panel 2 from the display enclosure. The follo wing display panels are av ailable: ❏ For use[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–2 5 20. If it is necessary to replace the disp lay panel cable, which is attached to the back of the display panel with clear adhesiv e tape, remov e the tape 1 to release the cable from its c onnector . The display panel cable includes the camera module cable. The display pa[...]

4–2 6 Maintenance and Service Gui de Remo val and replace ment pr ocedur es To p c o v e r Before removing the top co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–2 7 5. Release the ZIF connector to which the T ouchPad cabl e is attached, and disconnect the T ouchPad cable from the system board. 6. Remov e the follo wing screws: a. Three Phillips PM2.5x9.0 scre ws 1 b . T wo Phillips PM2.5x5.0 screws 2 c. One Phillips PM2.0x6.0 scre w [...]

4–2 8 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es T ouchP ad on/off but ton board and boar d br ac k et Before removing the T ouchPad on/off b utton board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn throug[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–2 9 Remov e the T ouchPad on/of f button board and board brack et: 1. T urn the top cover upside do wn, with the front to ward you. 2. Release the ZIF connector on the T ouchPad button board to which the T ouchPad on/off board cable is attached, and then disconnect the T ouch[...]

4–30 Maintenance and S ervice Gui de Remo val and replace ment pr ocedur es 7. Remov e the two Phillips PM1.5x3.0 scre ws 1 that secure the switch actuator to the T ouchPad board bracket, and then remov e the actuator 2 . ✎ The T ouchPad is glued to the top cov er and is included with the top co ver spare part. Re verse this procedure to instal[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–3 1 Audio boar d Before removing the audio board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices[...]

4–3 2 Maintenance and Service Gui de Remo val and replace ment pr ocedur es Bluetooth module Before removing the Bluetooth module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external [...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–3 3 Speak ers Before removing the speak ers, follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices conne[...]

4–34 Mainte nance and Servi ce Guide Remo val and replace ment pr ocedur es USB boar d Before removing the USB board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vices conn[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–3 5 Sys t e m b o a r d ✎ All system board spare part kits include UMA or disc rete graphics subsystem memory , built-in modem, and replacement thermal material. Before removing the system board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether th[...]

4–3 6 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Remov e the system board: 1. Disconnect the USB board cable 1 from its mounting clip in the base enclosure. 2. Disconnect the Bluetooth cable 2 from the system board. 3. Disconnect the modem module cable 3 from the system board. 4. Disconnect the audio cable 4 from the sy[...]

Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–3 7 7. Release the po wer cable from the base enclosure 1 . 8. Use the optical dri ve connector 2 to lift the right edge of the system board 3 until it rests at an angle. 9. Remov e the system board 4 from the base enclosure by sliding it up and to the right at an angle. 10. [...]

4–38 Maint enance and Servi ce Guide Remo val and replace ment pr ocedur es Modem m odu le ca ble Before removing the modem module cable, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all ex[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–3 9 F an/heatsink assembly Before removing the f an, follow these steps: 1. Shut do wn the computer . If you are unsure whether the com puter is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect all external de vic[...]

4–40 Maintenance and S ervice Gui de Remo val and replace ment pr ocedur es ✎ Due to the adhesi ve quality of the thermal material loca ted between the fan/heat sink assembly and system board components, you may need to mov e the fan/heat sink as sembly from side to side to detach the assembly . 3. T urn the system board upside down with the fa[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–4 1 ✎ The fan/heatsink assembly mounting bracket must be re placed as sho w n in the follo wing illustration when installing the fan/heatsink assembly . The bracket is mount ed on the opposite side of the system board, with the triangle locator symbols pointing to ward the [...]

4–4 2 Maintenance and Service Gui de Remo val and replace ment pr ocedur es Processor ✎ All processor spare part kits include replacement thermal material. Before removing the processor , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn[...]

Remo val and replacemen t procedur es Maintenance and Se rvice Gui de 4–4 3 Remov e the processor: 1. Use a flat-bladed scre wdriv er to turn the processor locking scre w 1 one-half turn counterclockwise until you hear a click. 2. Lift the processor 2 straight up and remov e it. ✎ When you install the processor , the gold triangle on the proces[...]

4–44 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es P ower connector cable Before removing the po wer connector cable, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it do wn through the operating system. 2. Disconnect al[...]

Maintenance and Se rvice Gui de 5–1 5 Setup Utility The Setup Utility is a R OM-based information and customiz ation utility that can be used e v en when your W indo ws operating system is not working. The utility reports information about the computer and provid es settings for startup, security , and other preferences. Starting th e Setup Utili[...]

5–2 Maintenance and Serv ice Guide Setup Uti lit y Nav igating and selecting in t he Setup Utility Because the Setup Utility is not W indo ws based, it doe s not support the T ouchPad. Na vigation and selection are by k eystroke. ■ T o choose a menu or a menu item, use the arrow k eys. ■ T o choose an item in a list or to toggle a field, for [...]

Setup Ut ilit y Maintenance and Se rvice Gui de 5–3 Ex iting th e Setup Utility Y ou can exit the Setup Utility with or without sa ving changes. ■ T o exit the Setup Utility and sa ve your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display . Then use the arrow k eys to select Ex[...]

5–4 Maintenance and Serv ice Guide Setup Uti lit y S ystem Configur ation menu Diagnostics menu Select T o do this Language Suppor t Change th e Setup Utility language. Button Sound (select models only) Enable/disa b le the capacitive b utton tapping sound. Vir tualization T echnolog y Enable/disab le the processor Vir tualization T echnology . P[...]

Maintenance and Se rvice Gui de 6–1 6 Specifications Computer specifications Metric U.S. Dimensions Width 39.6 cm 15.59 in Depth 28.4 cm 11.18 in Height (front to rear) 3.735 to 4.515 cm 1.470 to 1.777 in W eight Equipped with 6-cell battery and optical dr ive 3.43 kg 7.56 Ibs Input power Operating v oltage 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @[...]

6–2 Maintenance and Serv ice Guide Spe cificat ions 1 7 -inc h WX G A display specifications Metric U .S. Dimensions Height 24.4 cm 9.6 in Width 38.1 cm 15.0 in Diagonal 43.2 cm 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch 0.259 × 0.259 mm F or mat 1440 × 900 Configuration R[...]

Spe cificat ions Maintenance and Se rvice Gui de 6–3 Hard dr i ve specifications 320-GB 250-GB* 200-GB 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm W eight 101 g 101 g 101 g 101 g 101 g Interface type S ATA S ATA S ATA S ATA S ATA T ransfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/se[...]

6–4 Maintenance and Serv ice Guide Spe cificat ions D VD±RW and CD-R W SuperM ulti Double -La yer Combo Dri v e specifications Applicable disc Read: Write: CD-D A, CD+(E)G, CD-MIDI, CD-TEXT , CD-ROM, CD-ROM XA, MIXED MODE CD , CD-I, CD-I Bridge (Photo-CD , Video CD), Multisession CD (Photo-CD , CD-EXTRA, P or tf olio , CD-R, CD-R W), CD-R, CD-R [...]

Spe cificat ions Maintenance and Se rvice Gui de 6–5 D VD±RW and CD-R W SuperM ulti Double -La yer Combo Dri v e with Light Sc ribe specifications Blu-ra y ROM D VD±RW SuperMulti DL Dri ve specifications Applicable disc Read: Write: CD-ROM, CD-R, CD-R W , High Speed CD-R W , Ultra & Ultra+ Speed CD-RW , D VD , D VD±R/RW , D VD±R, D VD-sys[...]

6–6 Maintenance and Serv ice Guide Spe cificat ions S ystem DMA specifications S ystem interr upt specifications Hard ware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A va ilable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controlle[...]

Spe cificat ions Maintenance and Se rvice Gui de 6–7 S ystem I/O addr ess specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interr upt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/ O” configuration fo[...]

6–8 Maintenance and Serv ice Guide Spe cificat ions S ystem memory map spec ifications 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial por t 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F Para llel por t (LPT1/defaul[...]

Maintenance and Se rvice Gui de 7–1 7 Scre w listing This section provides specif ication and reference informatio n for the scre ws used in the computer . All screws listed in this section are av ailable in the Screw Kit, spare part number 486622-001. Phillips P M2. 5x5 . 0 scre w Where used : 1 scre w that secures the optical drive to the compu[...]

7–2 Maintenance and Serv ice Guide Scr ew list ing Where used : 2 scre ws that secure the optical drive connector to the base enclosure Where used : 2 scre ws that secure the top cover to the base enclosure[...]

Scr ew listi ng Maintenance and Se rvice Gui de 7–3 Where used : 3 scre ws that secure the hard drive to the computer Where used : 2 scre ws that secure the WLAN module to the computer Color Quantity Length Thread Head diameter Silver 5 5.0 mm 2.5 mm 4.0 mm[...]

7–4 Maintenance and Serv ice Guide Scr ew list ing Phillips P M2. 0x6. 0 scre w Where used : 2 scre ws that secure the audio board to the base enclosure Where used : 1 scre w that secures the right speaker to the base enclosure Where used : 1 scre w that secures the top cover to the base enclosure Color Quantity Length Thread Head diameter Black [...]

Scr ew listi ng Maintenance and Se rvice Gui de 7–5 Phillips P M2 .5x6 . 0 captiv e screw Where used : 1 T wo scre ws that secure the hard driv e co ver to the computer (scre ws are secured b y C-clips) 2 T wo scre ws that secure the memory module cov er to the computer (screws are secured b y C-clips) 3 One scre w that secures the WLAN cov er to[...]

7–6 Maintenance and Serv ice Guide Scr ew list ing Phillips P M2. 5x6. 0 sc re w Where used : 1 scre w that secures the top cover to the computer Color Quantity Length Thread Head diameter Black 1 6.0 mm 2.5 mm 5.0 mm[...]

Scr ew listi ng Maintenance and Se rvice Gui de 7–7 Phillips P M2. 5x9 . 0 sc re w Where used : 2 scre ws that secure the keyboard cov er to the computer Color Quantity Length Thread Head diameter Black 12 9.0 mm 2.5 mm 5.0 mm[...]

7–8 Maintenance and Serv ice Guide Scr ew list ing Where used : 4 scre ws that secure the displa y assembly to the base enclosure Where used : 6 scre ws that secure the top cover to the base enclosure[...]

Scr ew listi ng Maintenance and Se rvice Gui de 7–9 Phillips P M2. 5x7 .0 scre w Where used : 3 scre ws that secure the top cover to the computer Where used : 3 scre ws that secure the system board to the base enclosure Color Quantity Length Thread Head diameter Black 14 7.0 mm 2.5 mm 5.0 mm[...]

7–1 0 Maintenance and Serv ice Guide Scr ew list ing Where used : 2 scre ws that secure the display panel to the display enclosure Where used : 2 scre ws that secure the display bezel to the display enclosure Where used : 4 scre ws that secure the display hinges to the display enclosure[...]

Scr ew listi ng Maintenance and Se rvice Gui de 7–1 1 Phillips P M2. 0x4.0 scre w Where used : 2 scre ws that secure the optical drive brack et to the optical dri ve Where used : 2 scre ws that secure the power button board to the k eyboard co ver Color Quantity Length Thread Head diameter Black 24 4.0 mm 2.0 mm 4.0 mm[...]

7–1 2 Maintenance and Serv ice Guide Scr ew list ing Where used : 8 scre ws that secure the display panel brackets to the display panel Where used : 1 Six scre ws that secure the T ouchPad board bracket to the top co ver 2 One scre w that secures the T ouchPad on/off board[...]

Scr ew listi ng Maintenance and Se rvice Gui de 7–1 3 Where used : 2 scre ws that secure the T ouchPad board to the T ouchPad board brack et Where used : 1 scre w that secures the left speaker to the base enclosure Where used : 2 scre ws that secure the Bluetooth module to the base enclosure[...]

7–1 4 Maintenance and S ervice Gui de Scr ew list ing Phillips P M2 . 0x3. 0 sc re w Where used : 2 scre ws in the battery bay that se cure the keyboard cov er to the computer Color Quantity Length Thread Head diameter Black 2 3.0 mm 2.0 mm 4.0 mm[...]

Scr ew listi ng Maintenance and Se rvice Gui de 7–1 5 Phillips P M3 . 0x4. 0 screw Where used : 4 scre ws that secure the hard drive brack et to the hard dri ve Color Quantity Length Thread Head diameter Silver 4 4.0 mm 3.0 mm 5.0 mm[...]

7–1 6 Maintenance and Serv ice Guide Scr ew list ing Phillips P M2 . 0x1 0.0 capti v e screw Where used : 4 capti v e screws that secure the f an/heatsink to the system board (screw s are secured by C-clips) Color Quantity L ength Thread Head diameter Silver 4 10.0 mm 2.0 mm 5.0 mm[...]

Maintenance and Se rvice Gui de 8–1 8 Bac k up and r eco v ery Recov ery after a system failure is as complete as your most current backup. HP recommends that you create recov ery discs immediately after software setup. As you a dd ne w software and data f iles, you should continue to back up your system on a regular basis to maintain a reasonabl[...]

8–2 Maintenance and Serv ice Guide Back up and r ecov ery ■ Only one set of recov ery discs can be created per computer . ■ Number each disc before inserting it into the computer optical dri ve. ■ If necessary , you can exit the program before you ha ve f i nished creating the recov ery discs. The next time you open Recov ery Manager , you [...]

Back up and r eco v ery Maintenance and Se rvice Gui de 8–3 Using s y stem rest ore points When you back up your system, you are creating a system re store point. A system restore point allo ws you to sav e and name a snapshot of your hard dri ve at a specif ic point in time. Y ou can then recover back to that point if you want to re verse subseq[...]

8–4 Maintenance and Serv ice Guide Back up and r ecov ery P er forming a r eco v ery ✎ Y ou can recover only f iles that you have pre viously ba cked up. HP recommends that you use Reco very Manager to create an entire dri ve backup as soon as you set up your computer . Recov ery Manager software allo ws you to repair or re store the system if [...]

Maintenance and Se rvice Gui de 9–1 9 Connec tor pin assignments Audio-out (h eadphone) Audio -in (microphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Pin Signal 1 A udio signal in 2 A udio signal in 3 Ground[...]

9–2 Maintenance and Serv ice Guide Connec tor pin assi gnments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 V er tical sync 15 DDC 2B clock[...]

Connec tor pin assi gnments Maintenance and Se rvice Gui de 9–3 HDM I Pin Signal 1 T ransition minimized diff eren tial signal (TDMS) data 2+ 2 T ransition minimized diff erential signal (TDMS) data 2 shield 3 T ransition minimized diff erenti al signal (TDMS) data 2- 4 T ransition minimized diff erenti al signal (TDMS) data 1+ 5 T ransition mini[...]

9–4 Maintenance and Serv ice Guide Connec tor pin assi gnments RJ- 1 1 (modem) RJ- 45 (network) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused Pin Signal 1 T ransmit + 2 T ransmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused[...]

Connec tor pin assi gnments Maintenance and Se rvice Gui de 9–5 Univ ersal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground[...]

Maintenance and Se rvice Gui de 10 – 1 10 P ow er cord set r equir ements The wide range input feature of the co mputer permits it to operate from any line voltage from 100 to 120 v olts A C or from 220 to 240 volts A C. The 3-conductor po wer cord set included with the computer meets the requirements for use in the country or region where the eq[...]

10 – 2 Maintenance and Serv ice Guide P ower c ord s et re q u ire m en t s Requir ements f or specific countries and r egions Country/region Accredited a gency Applicable note number A ustralia EANSW 1 A ustria O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 South K orea E[...]

Maintenance and Se rvice Gui de 11 – 1 11 Rec yc li n g Batter y When a battery has reached the end of its useful life, do not dispose of th e battery in general household waste. Follo w the local la ws and regulations in your area for computer battery disposal. Displa y Å WA R N I N G : The backlight c ontains mercury . Exerc ise caution when r[...]

11 – 2 Maintenance and Serv ice Guide Recycl i ng Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w cov ers 1 and scre ws 2 that secure the display b ezel to the display assembly . 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the beze[...]

Recycl i ng Maintenance and Se rvice Gui de 11 – 3 4. Disconnect all display panel cables 1 from the display in v erter and remove the in verter 2 . 5. Remov e all scre ws 1 that secure the display panel a ssembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. 7. T urn the display panel assembly upsi[...]

11 – 4 Maintenance and Serv ice Guide Recycl i ng 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. 11. Remov e the scre ws 1 that secure the backlight cov er to the display panel. 12. Lift the top edge of the backlight[...]

Recycl i ng Maintenance and Se rvice Gui de 11 – 5 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel. Å WA R N I N G : The backlight c ontains mercury . Exerc ise caution when remo v ing and handling the backli ght to av oi d damaging this component and ca using e xposur e to the mer c ury . 18. Remo[...]

11 – 6 Maintenance and Serv ice Guide Recycl i ng 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remov e the LCD panel. 24.[...]

Maintenance and Se rvice Gui de Index–1 Inde x A AC adapter light 2–7 AC adapters product description 1–4 spare part numbers 3–12 antenna components 2–1 disconnecting 4–14 location 4–14 spare part number 2–1 , 3–3 audio, product description 1–3 audio-in jack location 2–6 pin assignments 9–1 audio-out jack location 2–6 pin [...]

Inde x–2 Maintenance and Servi ce Guide Index display bezel 3–9 removal 4–21 , 4–22 spare part number 3–9 , 3–16 display component recycling 11–1 display hinges removal 4–21 , 4–23 spare part number 3–9 , 3–16 , 4–23 display inverter spare part number 3–9 , 3–15 Display Rubber Kit, spare part number 3–9 , 3–16 , 4–[...]

Inde x Maintenance and Se rvice Gui de Index–3 keypad keys 2–4 keys esc 2–4 fn 2–4 function 2–4 keypad 2–4 Windows applications 2–4 Windows logo 2–4 L LAN Power Saving 5–4 language, changing in Setup Utility 5–1 left-side components 2–7 lights AC adapter 2–7 battery 2–2 caps lock 2–2 drive 2–2 num lock 2–2 optical dr[...]

Inde x–4 Maintenance and Servi ce Guide Index Power connector cable product description 3–4 spare part number 3–4 power cord set requirements 10–1 spare part number 3–12 , 3–16 power lights 2–2 processor product description 1–1 removal 4–43 spare part number 3–4 , 3–17 , 4–42 product description audio 1–3 chipset 1–1 Eth[...]

Inde x Maintenance and Se rvice Gui de Index–5 system memory map 6–8 system recovery points 8–3 T thermal material 4–40 tools required 4–1 top components 2–1 top cover removal 4–26 spare part number 3–3 , 3–16 , 4–26 TouchPad board bracket removal 4–29 spare part number 3–3 , 3–16 TouchPad button board removal 4–29 spare[...]