Compaq NC6400 manual

Mainten ance and Ser vice Gu id e HP C ompaq nc6 400 Noteboo k P C Doc ument P art Number: 4 06 8 4 7 -00 3 Mar c h 200 7 This guide is a troubleshooting reference used for maintaining and servicing the computer . It provides comprehensiv e information on identifying computer features, components, and spare parts; troubleshooting computer problems;[...]

© Copyright 2006, 2007 He wlett-Packard De v elopment Company , L.P . Microsoft, W indo ws, and W indo ws V ista are either trademarks or registered trademarks of Microsoft Co rporation in the United States or other countries. Intel, Celeron, and Co re are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United S[...]

Saf ety w arni n g no tice Å WA R N I N G : T o reduce the possib ilit y of heat-r elated injuri es or of ov erheating the compute r , do not plac e the computer direc tly on your lap or obstruc t the computer air vent s. Use the computer onl y on a hard , flat surface . Do not allow ano ther ha rd surface , such as an adj oining optional pr inter[...]

Maintenance and Se r v ice Guide iv Cont ents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]

v Maintenance and S er v ice Guide Cont ents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–16 3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . [...]

Cont ent s Maintenance and Se r v ice Guide vi 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . .[...]

v i i Maintenance and S er v ice Guide Cont ents 6 Specifications A S c r e w L i s t i n g B Backup and Recovery in Windows Vista C Backup and Recovery in Windows XP D Display Component Recycling E Connector Pin Assignments F Power Cord Set Requirements Index[...]

Maintenance and Se r v ice Guide 1–1 1 Pr oduct Descript ion The HP Compaq nc6400 Notebook PC of fers advanced modularity , Intel® Core™ Duo, Core Solo, and Celeron® processors, and extensi ve multimedia support. HP Compaq nc64 00 Notebook PC[...]

1–2 Maintenance and S ervi ce Guide Produc t Descr iption 1. 1 F e a t u r e s ■ The follo wing processors, varying b y computer model: ❏ Intel Core Duo T7600 (2.33-GHz) processor ❏ Intel Core Duo T7400 (2.16-GHz) processor ❏ Intel Core Duo T7200 (2.00-GHz) processor ❏ Intel Core Duo T5600 (1.83-GHz) processor ❏ Intel Core Duo T5500 ([...]

Pr oduct Desc riptio n Maintenance and Se r v ice Guide 1–3 ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g W ireless LAN (WLAN) device ■ Support for one T ype I or T ype II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards, v arying by comput[...]

1–4 Maintenance and S ervi ce Guide Produc t Descr iption 1 .2 Resettin g th e Comp uter If the computer you are servicing has an unkno wn password, follo w the steps below to reset the password. These steps also clear CMOS. ✎ The follo wing steps will not clear an unknown password if the stringent security option has been enabled in the BIOS. [...]

Pr oduct Desc riptio n Maintenance and Se r v ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e power . The computer supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys fo[...]

1–6 Maintenance and S ervi ce Guide Produc t Descr iption 1 .4 External Compon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1. F ront Components Ta b l e 1 - 1 Front Components Item Component Function 1 Wireless light On: An integrat ed wireless de vice, such as a wireless local area networ[...]

Pr oduct Desc riptio n Maintenance and Se r v ice Guide 1–7 3 Batter y light ■ Amber : A battery is charging. ■ Green: A batter y is close to full charge capacity . ■ Blinking amber : A battery that is the only av ailable pow er source has reached a low-battery condition. When the batter y reaches a critical lo w-battery condition, the batt[...]

1–8 Maintenance and S ervi ce Guide Produc t Descr iption The external components on the right side of the computer are sho w n belo w and described in T able 1-2. R ight -Si de Components[...]

Pr oduct Desc riptio n Maintenance and Se r v ice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1 Smar t card slot Suppor ts optional smar t cards and Ja va™ Cards. 2 MultiBa y II device Suppor ts an op tical disc. The type of optical drive v ar ies by computer model. 3 USB por t Connects USB 1.1- and 2.0-compliant de v[...]

1–1 0 Maintenance and S er v ice Guide Produc t Descr iption The external components on the left side of the computer are sho w n belo w and described in T able 1-3. Lef t-S ide Comp one nts[...]

Pr oduct Desc riptio n Maintenance and Se r v ice Guide 1–1 1 Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Exhaust vent Provides airflo w to cool inter nal components. 2 USB por ts (2) Connect USB 1.1- and 2.0-compliant de vices to the computer using a standard USB cable , or connect an optional Exter nal MultiBa y II to the comp[...]

1–1 2 Maintenance and S er v ice Guide Produc t Descr iption The external components on the rear panel of the computer are sho w n belo w and described in T able 1-4. Rear P a nel Components[...]

Pr oduct Desc riptio n Maintenance and Se r v ice Guide 1–1 3 T able 1-4 Rear P anel Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . Ä Security solutions are designed to act as deterrents. These deterrents ma y not prev ent a product from being mishandled or stolen. 2 Batter y ba y [...]

1–1 4 Maintenance and S er v ice Guide Produc t Descr iption The standard ke yboard components of the computer are sho wn belo w and described in T able 1-5. Standar d K ey board C omponents[...]

Pr oduct Desc riptio n Maintenance and Se r v ice Guide 1–1 5 T able 1-5 Standard K eyboar d Components Item Component Function 1 fn ke y Ex e cutes frequently used system functions when pressed in combination with a function ke y or the esc key . 2 caps lock ke y Enables caps loc k and tur ns on the caps lock light. 3 f1 to f12 ke ys (12) P erfo[...]

1–1 6 Maintenance and S er v ice Guide Produc t Descr iption The computer top components are sho wn below and described in T able 1-6. To p C o m p o n e n t s[...]

Pr oduct Desc riptio n Maintenance and Se r v ice Guide 1–1 7 T able 1-6 T op Components Item Component Function 1 P ower b utton When the computer is: ■ Off , press to tur n on the computer . ■ On, briefly press to initiate hiber nation. ■ In standby , briefly press to resume from standby . ■ In hibernation, br iefly press to restore fro[...]

1–1 8 Maintenance and S er v ice Guide Produc t Descr iption The computer top components are sho wn below and described in T able 1-7. To p C o m p o n e n t s[...]

Pr oduct Desc riptio n Maintenance and Se r v ice Guide 1–1 9 T able 1-7 T op Components Item Component Function 1P o w e r l i g h t ■ On: The computer is on. ■ Blinking: The computer is in standby . ■ Blinking rapidly: An A C adapter with a higher pow er rating should be connected. ■ Off: The computer is off or in hibernation. 2 Wireles[...]

1–20 Maintenance and S er v ice Guide Produc t Descr iption The computer pointing de vice components are sho wn below and described in T able 1-8. P ointing De vi ce Components[...]

Pr oduct Desc riptio n Maintenance and Se r v ice Guide 1–2 1 T able 1-8 P ointing Device Components Item Component Function 1 P ointing stick Mov es the pointer and selects or activates items on the screen. 2 P ointing stick b utton s Function lik e the left, middle, and right buttons on an e xter nal mouse. 3 T ouchP ad Mov es the pointer and s[...]

1–2 2 Maintenance and S er v ice Guide Produc t Descr iption The external components on the bottom of the computer are sho w n belo w and described in T able 1-9. Bott om Components Ta b l e 1 - 9 Bottom Components Item Component Function 1 Batter y ba y Holds the batter y . 2 Docking connector (full-fe atured models only) Connects the computer t[...]

Pr oduct Desc riptio n Maintenance and Se r v ice Guide 1–2 3 5 Exhaust ve nts Provides airflow to cool internal components. 6 Hard drive ba y Holds the primar y hard drive. 7 Memor y module compar tment Contains one memor y slot that suppor ts replaceable memory modules. 8 Bluetooth compar tment Contain s a Bluetooth device (select computer mode[...]

1–2 4 Maintenance and S er v ice Guide Produc t Descr iption 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of ke y parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. T[...]

Maintenance and Se r v ice Guide 2–1 2 T r oub leshooting Å WA R N I N G : Only author iz ed techni cians tr ained by HP should r epair this equipment . All tr oubleshooting and repair pr ocedure s are detailed to allo w only subass embly-/module -lev el repair . Because of the comple xity of the indiv idual boar ds and subassemblie s, do not at[...]

2–2 Maintenance and S ervi ce Guide T roubleshooting T o start Computer Setup: 1. T urn on or restart the computer . 2. Before W indows® opens and while the “F10=R OM Based Setup” message is displayed in the lo wer-left corner of the screen, press f10 . Using C ompu ter Setup Naviga ting and se lectin g in Com puter Setu p The information an[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–3 3. T o exit Computer Setup, choose one of the follo wing methods: ❏ T o exit Computer Setup without saving your preferences, use the arro w keys to select File > Ignore Changes and Exit . Then follo w the instructions on the screen. ❏ T o save your preferences and e xit Compu[...]

2–4 Maintenance and S ervi ce Guide T roubleshooting Compute r Setup Me nus The menu tables in this section provide an o vervie w of Computer Setup options. ✎ Some of the Computer Setup menu items listed in this chapter may not be supported by your computer . Fil e M en u Ta b l e 2 - 1 File Menu Select T o do this System Inf or mation ■ View[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–5 Securit y Menu Ta b l e 2 - 2 Security Menu Select T o do this Setup pass word Enter , change, or delete a setup pass word. P ower-On pass word Enter , change, or delete a power-on pass word. P assword options ■ Enable/disab le str ingent security . ■ Enable/disab le passwo rd r[...]

2–6 Maintenance and S ervi ce Guide T roubleshooting TPM Embedded Security Enable/disab le suppor t for TPM (T r usted Platf or m Module) Embedded Security , which protects the computer from unauthorized access to owner functions av ailable in Embedded Security for ProtectT ools. F or more information, refer to the ProtectT ools online Help . ✎[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–7 Diagnos tics M enu S y stem Configu ratio n Menu ✎ Some of the listed System Configuration options may not be supported by your computer . Ta b l e 2 - 3 Diagnostics Menu Select T o do this Hard Drive Self-T est options Run a comprehensive self-tes t on any hard drive in the syste[...]

2–8 Maintenance and S ervi ce Guide T roubleshooting Ta b l e 2 - 4 System Configuration Menu ( Continued ) Select T o do this De vice Configurations ■ Swap the functions of the fn k ey and left ctrl key . ■ Enable/disab le multiple standard pointing devices at star tup . (T o set the co mputer to suppor t only a single, usually nonstandard, [...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–9 De vice configurations ( continued ) ■ Choose Bit-shift or LBA assisted HDD T ranslation Mode. ■ Enable/disab le Windows direct application launcher . ■ Enable/disab le HP Lockout. Built-In De vice Options ■ Enable/disab le embedded WWAN De vice Radio . ■ Enable/disab le e[...]

2–1 0 Maintenance and S er v ice Guide T roubleshooting 2.2 T roubl eshooting Flo wc h arts Ta b l e 2 - 5 T roubleshooting Flo wchar ts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , [...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–1 1 Flo wc hart 2. 1—Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunc- tio[...]

2–1 2 Maintenance and S er v ice Guide T roubleshooting Flo wc har t 2.2—No P ow er , P ar t 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure that the AC power source is active. 3. Be sure that the power strip is working. Done Remove from docking device (if applicable). Pow er up on batter y power? Po wer up on[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–1 3 Flo wc har t 2.3—No P ow er , P art 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po wer on ? Check battery by recharging it, moving it to another computer , or replacing it. Pow er o[...]

2–1 4 Maintenance and S er v ice Guide T roubleshooting Flo wc har t 2.4—No P ow er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce. Internal or external AC adapter? Done Done Done Done Po wer on ? Pow er on ? Po wer on ? Plug directly into AC outlet. Po wer LE D on? Po[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–1 5 Flowc har t 2.5 —No P o wer , Part 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er o n? Done N Replace the following items[...]

2–1 6 Maintenance and S er v ice Guide T roubleshooting Flo wc har t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vi[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–1 7 Flo wc har t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins o[...]

2–1 8 Maintenance and S er v ice Guide T roubleshooting F lo wcha rt 2. 8— Non fu nct io nin g D ock ing De v ice (if applicable) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall comp[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–1 9 Flo wc har t 2.9—No Opera ting S ystem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P a rt 1. ” Reset power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable [...]

2–20 Maintenance and S er v ice Guide T roubleshooting Flo wc har t 2. 1 0—N o OS Loading , Hard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done B[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–2 1 Flo wc har t 2. 1 1—No OS Loadin g, H ard Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system b[...]

2–2 2 Maintenance and S er v ice Guide T roubleshooting Flo wc har t 2. 1 2—No OS Loa ding , Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disket[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–2 3 Flo wc har t 2. 1 3—N o OS Loading , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diske[...]

2–2 4 Maintenance and S er v ice Guide T roubleshooting Flo wc hart 2. 1 4—No OS Loadin g, Optical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device . [...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–25 Flo wc har t 2. 1 5—No Audio, P art 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De [...]

2–2 6 Maintenance and S ervi ce Guide T roubleshooting Flo wc har t 2. 1 6—No Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–2 7 Flo wc hart 2. 1 7—N onfunctionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning [...]

2–2 8 Maintenance and S er v ice Guide T roubleshooting Flo wc har t 2. 1 8—Nonfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK[...]

Tro u b l e s h o o t i n g Maintenance and Se r v ice Guide 2–2 9 Flo wc hart 2. 1 9—Nonfun ctioning P ointin g De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable).[...]

2–30 Maintenance and S ervi ce Guide T roubleshooting Flo wc hart 2.20—N o Net w ork/Modem Conne c tio n Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers[...]

Maintenance and Se r v ice Guide 3–1 3 I llustrated P a rts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 Serial N umber Location When ordering parts or requesting information, provide the computer serial number and computer model number located on the bottom of the computer . Serial [...]

3–2 Maintenance and S ervi ce Guide Illustrated P ar ts Catalog 3.2 Com puter M ajor Componen ts Com put er Major Com ponents[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P ar t Number 1 Display assemb lies (include wireless antenna transceivers and cables) 14.1-inch, WXGA+ 14.1-inch, WXGA 418907-001 418896-001 Refe r to Section 3.3, “Display Assembly Components , ” fo [...]

3–4 Maintenance and S ervi ce Guide Illustrated P ar ts Catalog Com put er Major Com ponents[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number Cable Kit 418876-001 5a 5b 5c 5d 5e P ointing stick cab le T ouchP ad cable Modem cable A udio cable Bluetooth cable 6 RTC battery 418880-001 7 Microphone 418903-001 8 T op cover [...]

3–6 Maintenance and S ervi ce Guide Illustrated P ar ts Catalog Com put er Major Com ponents[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 13 Mini Card WW AN module 418860-001 F or use with V erizon networks F or use with V odaf one networ ks F or use with Cingular networ ks 418860-001 435098-001 436668-001 14 Fan as[...]

3–8 Maintenance and S ervi ce Guide Illustrated P ar ts Catalog Com put er Major Com ponents[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 17 Processor s (include thermal grease, al cohol pad, and thermal pad) Intel Core Duo T7600 (2.33-GHz) processor Intel Core Duo T7400 (2.16-GHz) processor Intel Core Duo T7200 (2.[...]

3–1 0 Maintenance and S er v ice Guide Illustrated P ar ts Catalog Com put er Major Com ponents[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–1 1 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 23 MultiBay II drives (include bez el) D VD±RW and CD-R W Double-La yer Combo Drive D VD±RW and CD-R W Combo Drive D VD-ROM drive 418866-001 418865-001 418864-001 24 Battery 8[...]

3–1 2 Maintenance and S er v ice Guide Illustrated P ar ts Catalog Com put er Major Com ponents[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–1 3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 25 Mini Card WLAN modules (Contin ued) 802.11a/b/g GL WLAN module f or use in the countries or regions listed below . Th ese countries or regions are categorized as most of the [...]

3–1 4 Maintenance and S er v ice Guide Illustrated P ar ts Catalog Com put er Major Com ponents[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–1 5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 25 Mini Card WLAN modules (Continued) 802.11a/b/g GL WLAN module f or use in the countries or regions listed below . Th ese countries or regions are categorized as the rest of t[...]

3–1 6 Maintenance and S er v ice Guide Illustrated P ar ts Catalog 3 .3 Displa y Assem bly Co mponent s[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–1 7 T able 3-2 Display Assemb ly Components Spare P ar t Number Information Item Description Spare P ar t Number 1 Display bezel 418889-001 2 Display panels 14.1-inch, WXGA+ 14.1-inch, WXGA 418891-001 418890-001 3 Display Hinge Kit 418902-001 4 Display In verter 418888-001 5 Wireless A[...]

3–1 8 Maintenance and S er v ice Guide Illustrated P ar ts Catalog 3.4 Pl as t ic s Ki t T able 3-3 Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Plastics Kit Includes: 418877-001 1 PC Card slot bezel 2 Hard drive co ver (includes 2 capt iv e screws, captured b y C clips) 3 Memory module compar tment cove r (in[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–1 9 3.5 C a b le Ki t Ta b l e 3 - 4 Cable Kit Spare P ar t Number Information Item Description Spare P ar t Number Cable Kit Includes: 418876-001 1 P ointing stick cab le 2 Bluetooth module cable 3 A udio cable 4 Modem module cable 5 T ouchP ad cable[...]

3–20 Maintenance and S er v ice Guide Illustrated P ar ts Catalog 3.6 Mas s Storage De vices Ta b l e 3 - 5 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (include frame and connector) 7200 r pm 100 GB 80 GB 60 GB 431125-001 431124-001 418861-001 5400 r pm 120 GB 100 GB 80 GB 60 GB 40 GB 44[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–2 1 3.7 M iscellaneous (N ot Illus trated) Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P ar t Number 90-watt non-PFC A C adapter 418873-001 90-watt PFC A C adapter 418875-001 65-watt PFC A C adapter 418872-001 External MultiBay II 366143-00[...]

3–2 2 Maintenance and S er v ice Guide Illustrated P ar ts Catalog P ower cords: F or use in the United States 350055-001 F or use in Australia 350055-011 F or use in Europe 350055-021 F or use in the United Kingdom 350055-031 F or use in Italy 350055-061 F or use in Denmar k 350055-081 F or use in Brazil 350055-201 F or use in Japan 350055-291 F[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–2 3 3.8 Sequ ential P ar t Number Listin g Ta b l e 3 - 7 Sequential P ar t Number Listing Spare P ar t Number Description 325814-001 Nylon carr ying case 350055-001 P ower cord f or use in the United States 350055-011 P ower cord f or use in Au stralia 350055-021 P ower cord f or use [...]

3–2 4 Maintenance and S er v ice Guide Illustrated P ar ts Catalog 407107-001 802.11b/g HS WLAN Mi ni Card module for use in Nor th America 407107-002 802.11b/g HS WLAN Mini Card module fo r use in the ROW countries or regions listed below: China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V enezuela 407107-291 802.11b[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–25 407576-002 802.11a/b/g GL WLAN Mini Card module f or use in the MOW2 countries or regions listed below: Aruba A ustr ia Azerbaijan Bahrain Belgium Bermuda Bulgaria Ca yman Islands Columbia Croatia Cyprus The Czech Republic Denmark Egypt El Salvador Estonia Finland Fr a n c e Georgia[...]

3–2 6 Maintenance and S ervi ce Guide Illustrated P ar ts Catalog 418851-001 1-DIMM, PC2-4200, 512-MB memor y module 418852-001 1-DIMM, PC2-4200 , 1024-MB memor y module 418853-001 1-DIMM, PC2-4200 , 2048-MB memor y module 418854-001 1-DIMM, PC2-5300, 256-MB memor y module 418855-001 1-DIMM, PC2-5300, 512-MB memor y module 418856-001 1-DIMM, PC2-[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–2 7 418872-001 65-watt A C adapter 418873-001 90-watt non-PFC A C adapter 418874-001 Intel Core Du o T2600 (2.17-GHz) proc essor (includes thermal paste) 418875-001 90-watt PFC A C adapter 418876-001 Cable Kit 418877-001 Plastics Kit 418878-001 Screw Kit 418879-001 Label Kit 418880-001[...]

3–2 8 Maintenance and S er v ice Guide Illustrated P ar ts Catalog 418891-001 14.1-inch, WXGA+ displa y panel 418892-001 Displa y Scre w Kit 418893-001 Displa y Rubber Kit 418894-001 Displa y Bracket Kit 418895-001 Displa y enclosure 418896-001 14.1-inch, WXGA displa y assembly (includes wireless antenna transceiv ers and cables) 418897-001 Displ[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–2 9 418910-041 K eyboard f o r use in Ger many 418910-051 K eyboard f or use in F rance 418910-061 K eyboard f or use in Italy 418910-071 K eyboard f or use in Spain 418910-081 K eyboard f or use in Denmar k 418910-091 K eyboard f or use in Norway 418910-101 K eyboard f or use in Swede[...]

3–30 Maintenance and S ervi ce Guide Illustrated P ar ts Catalog 418910-AB1 K eyboard f o r use in T aiwan 418910-AD1 K eyboard f or use in Korea 418910-BA1 K eyboard fo r use in Slo venia 418910-BB1 K eyboard f or use in Israel 418910-DD1 K eyboard f o r use in Iceland 418930-001 Heat sink f or use only wi th the UMA system board, spare par t nu[...]

Illustrated P arts Catalog Maintenance and Se r v ice Guide 3–3 1 438170-001 Finger print reader inser t (f or use as a filler in a non-used finger print reader) 438875-001 Heat sink f or use only with discrete system boards (spare par t numbers 418904-001 and 43 0495-001), includes thermal grease, alcohol pad, and ther mal pad 438876-001 Heat si[...]

Maintenance and Se r v ice Guide 4–1 4 Remo v al an d Repla cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriver ■ Phillips P0 and P1 scre wdrive[...]

4–2 Maintenance and S ervi ce Guide Remo val and R eplacement Pre l iminar ies 4.2 Ser vice Consi derations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws)[...]

Remo val and R eplacement Pr eliminaries Maintenance and Se r v ice Guide 4–3 4.3 Pre v entin g Dam ag e to R emo v able Dri v es Remov able driv es are fragile components that must be handled with care. T o prevent damage to the computer , damage to a remov able driv e, or loss of information, observe the follo wing precautions: ■ Before remov[...]

4–4 Maintenance and S ervi ce Guide Remo val and R eplacement Pre l iminar ies 4.4 Pre v entin g Elec trostatic D ama ge Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into many integrated circuits provide some protection, b ut in man[...]

Remo val and R eplacement Pr eliminaries Maintenance and Se r v ice Guide 4–5 4.5 P a ck a ging and T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-se[...]

4–6 Maintenance and S ervi ce Guide Remo val and R eplacement Pre l iminar ies 4.6 W orkstation Preca utions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded w[...]

Remo val and R eplacement Pr eliminaries Maintenance and Se r v ice Guide 4–7 4.7 G rounding Eq uipmen t and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10[...]

4–8 Maintenance and S ervi ce Guide Remo val and R eplacement Pre l iminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity E[...]

Maintenance and Se r v ice Guide 5–1 5 Remo v al an d Repla cement Procedur es This chapter provides remo val and replacement procedures. There are as many as 81 scre ws, in 14 different sizes, that must be remov ed, replaced, or loosened when servicing the computer . Make special note of each scre w size and location during remov al and replacem[...]

5–2 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 5 . 1 Seri al Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Serial Numb er Location[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–3 5 .2 Disassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the Computer for Disassembly Batter y 0 5.4 Hard Dr[...]

5–4 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s Section Description # of Screws Remo ved 5.10 Key b o a r d 3 5.11 RT C B a t te r y 0 5.12 Internal Memor y Module 0 5.13 Modem Module 2 5.14 Mini Card WW AN Module 2 5.15 Switch Cov er 6 5.16 P ower Button Board 2 5.17 F an Assembly 1 5.18 Heat Sink 6 loosened 5.19 Proce[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–5 5 .3 Preparing t he C ompu ter for Disasse mbly Before you begin an y remova l or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating syst[...]

5–6 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 4. Remov e the battery by follo wing these steps: a. T urn the computer upside do wn with the rear panel to ward you. b . Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery . c. Slide the battery 3 straigh[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–7 5 .4 Hard Driv e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the front to ward you. Hard Drive Spare P art Number Information 7200 r pm 100 GB 80 GB 60 GB 431125-001 431124-001 418861-001 5400 r pm 120 GB 100 GB 80 GB 60 G[...]

5–8 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 3. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the hard dri ve cover to the computer . 4. Lift the right side of the hard dri ve cov er 2 and swing it up and to the left. 5. Remov e the hard driv e cover . ✎ The hard dri ve cover is included in the Plastics [...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–9 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard dri ve retention scre w 1 . 7. Grasp the mylar tab 2 on the hard dri ve and slide the hard dri ve 3 to the left to disconnect it from the system board. 8. Remov e the hard driv e 4 from the hard dri ve bay . Re mov ing [...]

5–1 0 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 9. Remov e the four Phillips PM3.0×3.0 hard drive frame scre ws 1 from each side of the hard drive. 10. Lift the frame 2 straight up to remov e if from the hard driv e. Re mov ing the Ha r d Dri ve F r ame Re verse the abov e procedure to reassemble and install the har[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–1 1 5. 5 C o m p u t e r Fe e t The computer feet are adhesi ve-backed rubber pads. The feet are included in the Plastics Kit, spare part number 418877-001. Replac ing the Computer F eet[...]

5–1 2 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 5 .6 Bluetooth Modul e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the Phillips PM2.0×5.0 scre w 1 that secures the Bluetooth module cov er to the computer . 3. Remov e the Bluetooth module cover 2 . Re mov ing the Bluetooth Module Co ver[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–1 3 4. Slide the Bluetooth module 1 to the right until the left side of the module is clear of the left side of the clip in the base enclosure. 5. Swing the left side of the Bluetooth module 2 out of the base enclosure. 6. Slide the Bluetooth module 3 to the left until it is[...]

5–1 4 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 5 .7 External Memor y Module 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the front to ward you. Memory Module Spare Part Number Information PC2-5300 2048 MB 1024 MB 512 MB 256 MB 418857-001 418856-001 418855-001 418854-[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–1 5 3. Loosen the Phillips PM2.0×5.0 scre w 1 that secures the memory module compartment cov er to the computer . 4. Lift the right edge of the cov er 2 and swing it up and to the left. 5. Remov e the memory module compartment cover . ✎ The memory module compartment cov e[...]

5–1 6 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .) 7. Slide the module 2 away from the sock et at an angle. 8. Remov e the memory module. ✎ [...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–1 7 5 .8 M ini Card WL AN Module Mini Card WLAN Module Spare P ar t Number Information 802.11b/g HS WLAN module f or use in Nor th Amer ica 407107-001 802.11b/g HS WLAN module f or use in the countr ies or regions listed below . These countries or regions are categor ized as[...]

5–1 8 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 802.11a/b/g GL WLAN module f or use in the countr ies or regions listed below . These count ries or regions are categor ized as most of the world 2 (MOW2). 407576-002 Aruba Au st r i a Azerbaijan Bahrain Belgium Bermuda Bulgaria Ca yman Islands Columbia Croatia Cyprus C[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–1 9 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the front to ward you. 3. Loosen the Phillips PM2.0×5.0 scre w 1 that secures the Mini Card module compartment cov er to the computer . 4. Lift the front of the cov er 2 and swing it [...]

5–20 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 6. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main wireless antenna cables 1 from the Mini Card WLAN module. ✎ The wireless antenna cables a[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–2 1 5 .9 MultiB ay II D e vice 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the left side to ward you. MultiBay II De vice Spare Part Number Information D VD±RW and CD-R W Double-La yer Combo Drive D VD±RW and CD-R W Combo Dr iv e [...]

5–2 2 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 3. Remov e the Phillips PM2.5×5.0 screw 1 that secures the MultiBay II de vice to the computer . 4. Push in on the right side of the MultiBay II de vice 2 . (The MultiBay II de vice partially protrudes from the MultiBay II.) 5. Slide the MultiBay II de vice 3 out of th[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–2 3 5. 1 0 Ke y b o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the front to ward you. Ke yboard Spare P ar t Number Information Fo r u s e in : Belgium Brazil The Czech Repub lic Denmark F rance F rench Canada Germany Greece [...]

5–2 4 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 3. Remov e the three T orx8 T8M2.5×11.0 screws that secure the ke yboard to the computer . Re mov ing the K ey board Sc re ws[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–25 4. T urn the computer display-side up with the front to ward you. 5. Open the computer as far as possible. 6. Slide the four release tabs 1 on the rear edge of the ke yboard forward. 7. Lift the rear edge of the ke yboard 2 and swing it up to ward you until it rests on th[...]

5–2 6 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 8. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached and disconnect the keyboard cable 2 . 9. Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4 . 10. Remov e the k[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–2 7 11. If it is necessary to replace the pointing stick cable, turn the ke yboard upside down with the space bar to ward you. 12. Release the ZIF connector 1 to which the pointing stick cable is attached and disconnect the pointing stick cable 2 . ✎ The pointing stick cab[...]

5–2 8 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 5. 1 1 R TC B a t t e r y ✎ The R TC battery is included in the Plastics Kit, spare part number 418877-001. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.10 ). 3. Disconnect the R TC battery cable 1 from the system board[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–2 9 5 . 1 2 Internal Memor y Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.10 ). Memory Module Spare Part Number Information PC2-5300 2048 MB 1024 MB 512 MB 256 MB 418857-001 418856-001 418855-001 418854-001 PC2-4200 204[...]

5–30 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .) 4. Slide the module 2 away from the sock et at an angle. 5. Remov e the memory module. ✎ Me[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–3 1 5 . 1 3 Modem Modul e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.10 ). Modem Module Spare P ar t Number Information Modem module 418849-001[...]

5–3 2 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 3. Remov e the two Phillips PM2.0×6.0 screws 1 that secure the modem module to the system board. 4. Lift the right side of the modem module 2 to disconnect it from the system board. 5. Disconnect the modem module cable 3 from the modem module. ✎ The modem module cabl[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–3 3 5 . 1 4 M ini Card WW AN Modul e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.10 ). Mini Card WW AN Module Spare P ar t Number Information F o r use with V er izon networks F or use with V odaf one networ ks F or use with [...]

5–34 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 3. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card WW AN module before disconnecting the cables, then disconnect the auxiliary and main wireless antenna cables 1 from the Mini Card WW AN module. ✎ The wireless antenna cables[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–3 5 5. 1 5 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard ( Section 5.10 ). 3. T urn the computer upside do wn with the rear panel to ward you. 4. Remov e the two T8M2.5×11.0 screws 1 and the four Phillips PM2.0×2.0 scre[...]

5–3 6 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 5. T urn the computer display-side up with front to ward you. 6. Open the computer as far as possible. 7. Disconnect the po wer button board cable 1 from the system board. 8. Insert a thin flat-bladed tool under the hinge cov er sections 2 of the switch cov er and lift [...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–3 7 5. 1 6 Po we r B u t t o n B o a rd 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard ( Section 5.10 ). 3. Remov e the switch cover ( Section 5.15 ). 4. Remov e the two Phillips PM2.5×4.0 screws 1 that secure the po wer button board to the[...]

5–38 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 5. 1 7 Fa n A s s e m b l y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard ( Section 5.10 ). 3. Remov e the switch cover ( Section 5.15 ). 4. Disconnect the fan cable 1 from the system board. 5. Remov e the T orx8 T8M2.5×7.0 screw 2 that[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–39 5. 1 8 H e a t S i n k 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.10 ) b . Switch co ver ( Section 5.15 ) c. Fan assembly ( Section 5.17 ) d. Heat sink ( Section 5.18 ) Heat Sink Spare P ar [...]

5–40 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 2. Noting the required scre w removal sequence, loosen the four Phillips PM2.0×10.0 scre ws 1 and the two Phillips PM2.0×13.0 scre ws 2 that secure the heat sink to the system board. ✎ The heat sink has numbers stamped on it that indicate the required scre w removal s[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–4 1 ✎ The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of the heat sink 1 , processor 2 , Chip1 3 , and Chip2 4 each time the heat sink is remov ed. Thermal paste and thermal pads are included with all heat sink, processor , and system boar[...]

5–4 2 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 5. 1 9 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.10 ) b . Switch co ver ( Section 5.15 ) c. Fan assembly ( Section 5.17 ) d. Heat sink ( Section 5.18 ) Processor Spare P[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–4 3 2. Use a flat-bladed scre wdriver to turn the processor locking scre w 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remov e it. ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 on the [...]

5–44 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 5 .20 Displa y Assembly 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Disconnect the wireless ante nna cables from the Mini Card WLAN module ( Section 5.8 ). 3. Remov e the keyboard ( Section 5.10) . 4. Disconnect the wireless ante nna cables from the Mini [...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–4 5 6. Close the computer and turn it upside do wn with the rear panel tow ard you. 7. Remov e the following scre ws: 1 T wo T orx8 T8M2.5×11.0 screws from the computer bottom 2 T wo T orx8 T8M2.5×7.0 screws from the computer rear panel 3 One Phillips PM2.5×5.0 scre w fro[...]

5–46 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 8. T urn the computer display-side up with the front to ward you. 9. Open the computer as far as it will open. 10. Disconnect the display cable 1 from the system board. 11. Remov e the wireless antenna cables 2 and 3 from the Mini Card compartment and the top cov er clip[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–4 7 Ä CAUT I ON: Support the displa y assembly w hen remo ving the f ollow ing scr ew s. F ailure to support the displa y assembly can r esult in damage to the display a ssembly and other comput er components . 12. Remov e the two T orx8 T8M2.5×7.0 scre ws 1 that secure th[...]

5–48 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s Display Assemb ly Components Spare P ar t Number Information Description Spare P ar t Number Displa y bezel 418889-001 Displa y panels 14.1-inch, WXGA+ 14.1-inch, WXGA 418891-001 418890-001 Displa y Hinge Kit 418902-001 Displa y Inverter 418888-001 Wireless Antenna Kit 41[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–4 9 14. Remov e the following: 1 and 2 four rubber scre w covers ✎ The two rubber scre w cov ers 1 on the top edge of the display bezel are dif ferent from the two rubber screw co vers 2 on the bottom edge of the display bezel. Both types of rubber scre w covers are includ[...]

5–50 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 15. Flex the insides edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure. 16. Remov e the display bezel 3 . Re mov ing the Display Bez el Display Assemb ly Components Spare P ar t Nu[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–5 1 17. If it is necessary to replace the display hinges, remov e the Phillips PM2.5×4.0 scre w 1 and the Phillips PM2.5×6.0 scre w 2 that secure each hinge to the display enclosure. 18. Remov e the display hinges 3 . Re mov ing the Display H inges Display Assemb ly Compon[...]

5–5 2 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 19. Remov e the four mylar screw co vers 1 and the four Phillips PM2.0×3.0 scre ws 2 that secure the display panel to the display enclosure. 20. Remov e the two Phillips PM2.5×6.0 screws 3 that secure the display in verter to the display enclosure. 21. Remov e the dis[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–53 22. Disconnect the display 1 and backlight cables 2 from the in verter . 23. Remov e the in verter 3 . Re mov ing the Display In verter Display Assemb ly Components Spare P ar t Number Information Description Spare P ar t Number Displa y Inverter 418888-001[...]

5–54 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 24. If it is necessary to replace the wireless antenna transcei vers and cables, remov e the two T orx T8M2.5×4.0 scre ws 1 that secure the left and right transcei vers to the display enclosure. 25. Remov e the wireless antenna cables 2 from the clips in the display enc[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–5 5 5. 2 1 To p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.10 ) b . Switch co ver ( Section 5.15 ) c. Fan assembly ( Section 5.17 ) d. Heat sink ( Section 5.18 ) e. Display assembly ( S[...]

5–5 6 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 3. Remov e the following: 1 T wo rubber screw co vers 2 Nine T orx8 T8M2.5×11.0 screws that secure the top co ver to the base enclosure 3 One Phillips PM2.5×5.0 scre w that secures the top cover to the base enclosure Re mov ing the T op Co ver Sc re ws , P art 1[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–5 7 4. T urn the computer right-side up with the front to ward you. 5. Disconnect the follo wing cables from the system board: 1 T ouchPad cable 2 Fingerprint reader board cable 3 Smart card assembly cable Disconnec ting the T op Co ver Ca bles[...]

5–5 8 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 6. Remov e the microphone 1 from the clip in the top cover and the cable 2 from the routing clips in the top cov er . Rel e as in g th e M icro ph on e[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–5 9 7. Remov e the two T orx8 T8M2.5×7.0 scre ws that secure the top cov er to the base enclosure. Re mov ing the T op Co ver Sc re ws , P art 2[...]

5–60 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 8. Swing the rear edge of the top cov er 1 up and forward 2 until the left and right sides disengage from the base enclosure. 9. Remov e the top cover 3 . Re mov ing the T op Co ver Re verse the abov e procedure to install the top cover .[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–6 1 5 .2 2 P C Card/Digital M edia B oard 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.10 ) b . Switch co ver ( Section 5.15 ) c. Fan assembly ( Section 5.17 ) d. Heat sink ( Section 5.18 ) e. Di[...]

5–6 2 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 2. Remov e the three Phillips PM2.5×5.0 screws 1 that secure the PC Card/digital media board to the system board. 3. Lift up on the right side of the PC Card/digital media board 2 to disconnect the board from the system board. Re mov ing the PC Car d/Digital Medi a Boar[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–6 3 4. If it is necessary to remov e the PC Card assembly from the digital media board, disengage the hooks 1 on the PC Card assembly from the tabs on the digital media board. 5. Remov e the PC Card assembly 2 from the digital media board. Re mov ing the PC Car d Assembl y R[...]

5–64 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 5. 23 S p e a ker 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.10 ) b . Switch co ver ( Section 5.15 ) c. Fan assembly ( Section 5.17 ) d. Heat sink ( Section 5.18 ) e. Display assembly ( Sect[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–6 5 2. Disconnect the speaker cable 1 from the system board. 3. Remov e the speaker 2 from the base enclosure. Re mov ing the Speak er Re verse the abov e procedure to install the speaker .[...]

5–66 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 5. 24 M i c r o p h o n e 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.10 ) b . Switch co ver ( Section 5.15 ) c. Fan assembly ( Section 5.17 ) d. Heat sink ( Section 5.18 ) e. Display assembl[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–6 7 2. Disconnect the microphone cable 1 from the system board. 3. Remov e the microphone 2 from the base enclosure. Re mov ing the Micr ophone Re verse the abov e procedure to install the microphone.[...]

5–6 8 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 5. 25 Sys t e m B o a rd ✎ When replacing the system board, be sure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.7 and Section 5.12 ) ■ Mini Card WLAN modul[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–6 9 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth board ( Section 5.6 ) c. MultiBay II de vice ( Section 5.9 ) d. K eyboard ( Section 5.10 ) e. Switch cov er ( Section 5.15 ) f[...]

5–7 0 Maintenance and S ervi ce Guide Remo val and R eplacement Pr ocedure s 2. T urn the computer upside do wn with the front toward you. 3. Remov e the two Phillips PM2.0×6.0 screws on each side of the hard dri ve connector that secure the system board to the base enclosure. Re mov ing the Sy stem Boar d Scr ew s, P art 1[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–7 1 4. T urn the computer right-side up with the front to ward you. 5. Remov e the audio board cables 1 from the space between the system board and the base enclosure. 6. Disconnect the audio board cable 2 from the system board. 7. Disconnect the Bluetooth module cable 3 fro[...]

5–7 2 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 8. Disconnect the modem module cable 1 from the system board. ✎ The modem module cable is av ailable in the Cable Kit, spare part number 418876-001. 9. Release the ZIF connector 2 to which the LED board cable is attached and disconnect the LED board cable 3 from the s[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–7 3 10. Remov e the four Phillips PM2.5×5.0 screws that secure the system board to the base enclosure. Re mov ing the Sy stem Boar d Scr ew s, P art 2[...]

5–7 4 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 11. Use the hard dri ve connector 1 to lift the right side of the system board 2 until it rests at an angle. 12. Slide the system board 3 away at an angle and remo ve it. Re mov ing the Sy stem Boar d[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–7 5 13. If it is necessary to replace the audio cable, disconnect the cable from the three connectors on the system board and remov e the cable. ✎ The audio cable is av ailable in the Cable Kit, spare part number 418876-001. Re mov ing the Audio C able[...]

5–7 6 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 14. If it is necessary to replace the modem connector and cable, remov e the connector 1 from the clip in the base enclosure and remov e the cable 2 from the routing channel in the base enclosure. ✎ The modem cable is av ailable in the Cable Kit, spare part number 418[...]

Re moval and R eplacement Pr ocedures Maintenance and Se r v ice Guide 5–77 5 .2 6 MultiBay II E jec t Ass embly 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth board ( Section 5.6 ) c. MultiBay II de vice ( Section 5.9 ) d. K eyboard ( Section 5.10 )[...]

5–7 8 Maintenance and S er v ice Guide Remo val and R eplacement Pr ocedure s 2. Remov e the Phillips PM2.0×6.0 screw 1 that secures the MultiBay II eject assembly to the base enclosure. 3. Remov e the MultiBay II eject assembly 2 from the base enclosure. Re mov ing the MultiBay II E ject Asse mbly Re verse the abov e procedure to install the Mu[...]

Maintenance and Se r v ice Guide 6–1 6 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height (front to back) Width Depth 2.9 to 3.4 cm 33.1 cm 23.9 cm 1.1 to 1.3 in 13.0 in 9.4 in W eight 2.2 kg 4.9 lbs Input P ower Operating v oltage Operating current 18.5 V dc @ [...]

6–2 Maintenance and S ervi ce Guide Spe c i ficat ions Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonopera[...]

Specific ation s Maintenance and Se r v ice Guide 6–3 Ta b l e 6 - 2 14.1-inch, WXGA Dimensions Height Width Diagonal 21.3 cm 28.5 cm 35.8 cm 8.4 in 11.2in 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.279 × 0.279 mm 1024 × 768 RGB vertical stripe Ba[...]

6–4 Maintenance and S ervi ce Guide Spe c i ficat ions Ta b l e 6 - 3 Hard Drives 120-GB* 100-GB* 80-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type SA T A SA T A SA T A T ransfer rate Synchronous (maximum) Security 150 MB/sec ATA security 150 MB/sec ATA security 100 MB/sec ATA s e c u r [...]

Specific ation s Maintenance and Se r v ice Guide 6–5 100-GB* 80-GB* 60-GB* 40-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type SA T A SA T A SA T A SA T A T ransfer rate Synchronous (maximum) Security 100 MB/sec ATA security 100 MB/sec ATA security 100 MB/sec ATA securit[...]

6–6 Maintenance and S ervi ce Guide Spe c i ficat ions Ta b l e 6 - 4 D VD±R W and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, D VD-9, DV D - 1 0 , DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and[...]

Specific ation s Maintenance and Se r v ice Guide 6–7 Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A u dio output level Audio-out, 0.7 Vrms Cache b uffer 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ([...]

6–8 Maintenance and S ervi ce Guide Spe c i ficat ions Ta b l e 6 - 5 DV D - R O M D r i v e Applicable disc DV D - R O M ( DV D - 5 , DV D - 9 , DV D - 1 0 , DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center[...]

Specific ation s Maintenance and Se r v ice Guide 6–9 Ta b l e 6 - 6 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailab le for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

6–1 0 Maintenance and S er v ice Guide Spe c i ficat ions Ta b l e 6 - 7 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant A C—Link Audio Intel 82801DB/DBM SMBus Controller[...]

Specific ation s Maintenance and Se r v ice Guide 6–1 1 IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar[...]

6–1 2 Maintenance and S er v ice Guide Spe c i ficat ions Ta b l e 6 - 8 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuratio[...]

Specific ation s Maintenance and Se r v ice Guide 6–1 3 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk co[...]

6–1 4 Maintenance and S er v ice Guide Spe c i ficat ions I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y disk ette dr iv e controller 378 - 37F Par allel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Un u[...]

Specific ation s Maintenance and Se r v ice Guide 6–1 5 Ta b l e 6 - 9 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 [...]

Maintenance and Se r v ice Guide A–1 A Sc r e w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . All screws listed in this appendix are av ailable in the Scre w Kit, spare part number 418878-001, and the Display Scre w Kit, spare part number 418892-001. Phillips P M3 .0×3 . 0 Scr ew L[...]

A–2 Maintenance and S er v ice Guide Scr ew Listin g Phillips P M2 .0×5 . 0 Scr ew L ocations Ta b l e A - 2 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 5 5.0 mm 2.0 mm 5.0 mm Where used: 1 T wo scre ws that secure the hard dr iv e cover to the computer (scre ws are captured on the cov er by C-clips; documented in Sectio[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–3 Phillips P M2 .5×1 3. 0 Sc re w Location Ta b l e A - 3 Phillips PM2.5×13.0 Spring-Loaded Screw Color Qty . Length Thread Head Width Silver 1 13.0 mm 2.5 mm 6.0 mm Where used: One screw that secures the hard drive to the computer (scre w is captured on the cov er by a C-clip; documented in Se[...]

A–4 Maintenance and S er v ice Guide Scr ew Listin g Phillips P M2 .5×5 . 0 Scr ew L ocation Ta b l e A - 4 Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Black 9 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the MultiBa y II device to the computer (documented in Section 5.9 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–5 Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 9 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the displa y a ssembly to the computer (documented in Section 5.20 ) 2 One screw that secures the[...]

A–6 Maintenance and S er v ice Guide Scr ew Listin g Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 9 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the PC Card/dig ital media board to the computer (documented in Section 5.22 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–7 Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 9 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the system boar d to the computer (documented in Section 5.25 ) mm[...]

A–8 Maintenance and S er v ice Guide Scr ew Listin g T orx8 T8M2 .5×1 1 .0 Sc re w Locatio ns Ta b l e A - 5 T orx8 T8M2.5×11.0 Screw Color Qty . Length Thread Head Width Black 16 11.0 mm 2.5 mm 5.0 mm Where used: 1 Three screws that secure the k eyboa rd to the computer (documented in Section 5.10 ) 2 T wo scre ws that secure the switch co v e[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–9 T orx8 T8M2 .5×1 1 .0 Sc re w Locatio ns Ta b l e A - 5 T orx8 T8M2.5×11.0 Screw (Continued) Color Qty . Length Thread Head Width Black 16 11.0 mm 2.5 mm 5.0 mm Where used: 9 screws that secure the top co ve r to the computer (documented in Section 5.21 ) mm[...]

A–1 0 Main tenance and Service Gui de Scr ew Listin g Phillips P M2 .0×6 .0 Sc re w Locati ons Ta b l e A - 6 Phillips PM2.0×6.0 Screw Color Qty . Length Thread Head Width Silver 5 6.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the modem modu le to the computer (documented in Section 5.13 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–1 1 Phillips P M2 .0×6 .0 Sc re w Locati ons Ta b l e A - 6 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 5 6.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the system boar d to the computer (documented in Section 5.25 ) mm[...]

A–1 2 Maintenance and Servi ce Guide Scr ew Listin g Phillips P M2 .0×6 .0 Sc re w Locati on Ta b l e A - 6 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 5 6.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the MultiBa y II eject assembly to the base enclosure (documented in Section 5.26 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–1 3 Phillips P M2 .0×3 . 0 Scr ew L ocations Ta b l e A - 7 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 4 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card WLAN to the computer (documented in Section 5.8 ) mm[...]

A–1 4 Maintenance and Servi ce Guide Scr ew Listin g Phillips P M2 .0×3 . 0 Scr ew L ocations Ta b l e A - 7 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 4 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card WW AN to the computer (documented in Section 5.14 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–1 5 Phillips P M2 .5×4. 0 Scr ew L ocations Ta b l e A - 8 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the po wer button board to the s witch cover (documented in Section 5.16 ) mm[...]

A–1 6 Maintenance and Servi ce Guide Scr ew Listin g Phillips P M2 .5×4. 0 Scr ew L ocations Ta b l e A - 8 Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y hinges to the display assemb ly (documented in Section 5.20 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–1 7 T orx8 T8M2 .5×4. 0 Scr e w Locations Ta b l e A - 9 T orx8 T8M2.5×4.0 Screw Color Qty . Length Thread Head Width Silver 2 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the wireless antenn a transceiv ers to the display assemb ly (documented in Section 5.20 ) mm[...]

A–1 8 Maintenance and Servi ce Guide Scr ew Listin g Phillips P M2 .5×1 0.0 and Phillips P M2 . 5×1 3. 0 Sc re w Locatio ns T able A-10 Phillips PM2.5×10.0 Screw Color Qty . Length Thread Head Width Silver 4 10.0 mm 2.5 mm 6.0 mm Where used: 1 F our screws that secure the heat sink to the computer (screws are secured to the heat sink by C- cli[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–1 9 Phillips P M2 .0×2 .0 S cr ew L ocations T able A-12 Phillips PM2.0×2.0 Screw Color Qty . Length Thread Head Width Black 4 2.0 mm 2.0 mm 6.0 mm Where used: 4 screws that secure the s witch co v er to the computer (documented in Section 5.15 ) mm[...]

A–20 Maintenance and S er v ice Guide Scr ew Listin g T orx8 T8M2 .5×7 . 0 Scr ew L ocation T able A-13 T orx8 T8M2.5×7.0 Screw Color Qty . Length Thread Head Width Black 8 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the f an assembly to the computer (documented in Section 5.17 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–2 1 T orx8 T8M2 .5×7 . 0 Scr ew L ocations T able A-13 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.20 ) mm[...]

A–2 2 Main tenance and Servi ce Guide Scr ew Listin g T orx8 T8M2 .5×7 . 0 Scr ew L ocations T able A-13 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.20 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–2 3 T orx8 T8M2 .5×7 . 0 Scr ew L ocation T able A-13 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top co ve r to the computer (documented in Section 5.21 ) mm[...]

A–2 4 Maintenance and Se r vi ce Guide Scr ew Listin g T orx8 T8M2 .5×7 . 0 Scr ew L ocations T able A-13 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the top co ve r to the computer (documented in Section 5.21 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–25 Phillips P M2 .5×6 .0 Sc re w Locati ons T able A-14 Phillips PM2.5×6.0 Screw Color Qty . Length Thread Head Width Silver 8 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the displa y bezel to the displa y assembly (documented in Section 5.20 ) mm[...]

A–2 6 Maintenance and Se r vi ce Guide Scr ew Listin g Phillips P M2 .5×6 .0 Sc re w Locati ons T able A-14 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 6.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y hinges to the display assemb ly (documented in Section 5.20 ) mm[...]

Scr ew Listin g Maintenance and Se r v ice Guide A–2 7 Phillips P M2 .5×6 .0 Sc re w Locati ons T able A-14 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 6.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y panel to the display assemb ly (documented in Section 5.20 ) mm[...]

Maintenance and Se r v ice Guide B–1 B B ac k u p and Reco v er y in Win do ws Vis t a ✎ Y ou can only recover f iles that you hav e pre viously backed up. HP recommends that you use HP Backup & Recov ery Manager to create an entire dri ve backup as soon as you set up your computer . W ith HP Backup & Recov ery Manager, you can perform [...]

B–2 Maintenance and S er v ice Guide Back up and Reco very in W indows V ista Back up S ugg est io ns ■ Create a set of recov ery discs using HP Backup & Recovery Manager . ■ Create system recov ery points using HP Backup & Recovery Manager , and periodically copy them to disc. ■ Store personal files in the Documents folder and back[...]

Back up and Reco very in W indows V ista Maintenance and Se r v ice Guide B–3 Backing Up Sp ec ific File s or F olders Y ou can back up specific files or folders to the reco very partition on the hard dri ve, to an optional external hard dri ve, or to optical discs (CDs or D VDs). ✎ This process will take se veral minutes, depending on the fi l[...]

B–4 Maintenance and S er v ice Guide Back up and Reco very in W indows V ista T o back up your entire hard drive: 1. Select Start > All Programs > HP Backup & Reco very > Backup and Recove ry Manager . 2. Click Next . 3. Click Back up to protect system settings and important data f iles, and then click Next . 4. Click Back up entire [...]

Back up and Reco very in W indows V ista Maintenance and Se r v ice Guide B–5 3. Click Back up to protect system settings and important data f iles, and then click Next . 4. Click Create or manage Reco very Points , and then click Next . 5. Follo w the on-screen instructions. Schedulin g Bac k ups Use HP Backup Scheduler to schedule backups for t[...]

B–6 Maintenance and S er v ice Guide Back up and Reco very in W indows V ista HP Backup and Recov ery Manage r helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■ Recov ering important files—This feature helps you reinstall important files without performing a full system reco v[...]

Back up and Reco very in W indows V ista Maintenance and Se r v ice Guide B–7 4. Click Recover important f iles or the entire system, and then click Next . 5. Follo w the on-screen instructions. Initiatin g a Reco v er y from the H ard Driv e Reco v er y P artition T o initiate a recovery from the hard dri ve reco very partition, follo w these st[...]

Maintenance and Se r v ice Guide C–1 C B ac k u p and Reco v er y in Win d o w s XP Creating Reco v er y Disc s After setting up the computer for the first time, be sure to create a set of recov ery discs of the full factory image. The recov ery discs are used to start up (boot) the computer and recov er the operating system and software to facto[...]

C–2 Maint enance and Service Gui de Back up and Reco very in W indows XP T o create a set of recovery discs: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup and Recovery Manager . 2. Click Next . 3. Click Create factory softwar e recov ery CDs or D V Ds to reco ver the system (Highly recommended) , and then click N[...]

Back up and Reco very in W indows XP Maintenance and Se r v ice Guide C–3 Back up S ugg est io ns ■ Create a set of recov ery discs using HP Backup and Recovery Manager . ■ Create system recov ery points using HP Backup and Recov ery Manager, and periodically copy them to disc. ■ Store personal files in the My Documents folder and back up t[...]

C–4 Maint enance and Service Gui de Back up and Reco very in W indows XP Bac king U p Specific Files or Folders Y ou can back up specific files or folders to the reco very partition on the hard dri ve, to an optional external hard dri ve, or to optical discs (CDs or D VDs). ✎ This process will take se veral minutes, depending on the fi le size [...]

Back up and Reco very in W indows XP Maintenance and Se r v ice Guide C–5 2. Click Next . 3. Click Back up to protect system settings and important data f iles , and then click Next . 4. Click Back up entire hard dri ve , and then click Next . 5. Follo w the on-screen instructions. Creating Reco very P oints When you back up modifications since y[...]

C–6 Maint enance and Service Gui de Back up and Reco very in W indows XP 4. Click Create or manage Reco very Points , and then click Next . 5. Follo w the on-screen instructions. Schedulin g Bac k ups Use HP Backup Scheduler to schedule backups for the entire system, for recov ery points, or for specific f iles and folders. With this tool, you ca[...]

Back up and Reco very in W indows XP Maintenance and Se r v ice Guide C–7 P er for ming a Reco very from the Reco very Discs T o perform a recovery from the reco very discs, follo w these steps: 1. Back up all personal files. 2. Insert the first reco very disc into the optical dri ve and restart the computer . 3. Follo w the on-screen instruction[...]

C–8 Maint enance and Service Gui de Back up and Reco very in W indows XP Initiatin g a Reco v er y from the H ard Driv e Reco v er y P artition T o initiate a recovery from the hard dri ve reco very partition, follo w these steps: 1. Back up all personal files. 2. Restart the computer , and then press f11 before the W indows operating system load[...]

Maintenance and Se r v ice Guide D–1 D Disp l a y Com ponen t R ecy c ling Å WA R N I N G : The backlight con tains merc ur y . Cauti on should be ex er cised w hen remo ving and handling the bac klight to av oid damaging this component and cau sing exposur e to the merc ury . Ä CAUT I ON: The pr ocedur es in this appendix can r esult in damage[...]

D–2 Maintenance and Servi ce Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The proced[...]

Display C omponent Recy cling Maintenance and Se r v ice Guide D–3 Perform the follo w ing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and screws 2 that secure the display bezel to the display assembly . Re mov ing the Display Bez el Scr ew C ov ers and Sc re ws[...]

D–4 Maintenance and Servi ce Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 . Re mov ing the Display Bez el[...]

Display C omponent Recy cling Maintenance and Se r v ice Guide D–5 4. Disconnect all display panel cables 1 from the display in verter and remo ve the in verter 2 . Re mov ing the Display In verter[...]

D–6 Maintenance and Servi ce Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. Re mov ing the Display P a nel As sembl y[...]

Display C omponent Recy cling Maintenance and Se r v ice Guide D–7 7. T urn the display panel assembly upside do wn. 8. Remov e all screws that secure the display panel frame to the display panel. Re mov ing the Display P a nel F r ame Scr ew s[...]

D–8 Maintenance and Servi ce Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. Re mov ing the Display F r ame[...]

Display C omponent Recy cling Maintenance and Se r v ice Guide D–9 11. Remov e the screws 1 that secure the backlight cov er to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cover . Re mov ing the Backlight C ov er[...]

D–1 0 Maintenance and S er v ice Guide Display C omponent Recy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel. Re leasing the Backlight Ca bles[...]

Display C omponent Recy cling Maintenance and Se r v ice Guide D–1 1 16. T urn the display panel upside do wn. 17. Remov e the backlight frame from the display panel. Re mov ing the Backlight F r ame[...]

D–1 2 Maintenance and Serv ice Guide Display C omponent Recy cling Å WA R N I N G : The backlight con tains merc ur y . Cauti on should be ex er cised w hen remo ving and handling the bac klight to av oid damaging this component and cau sing exposur e to the merc ury . 18. Slide the backlight out of the backlight frame. Re mov ing the Backlight[...]

Display C omponent Recy cling Maintenance and Se r v ice Guide D–1 3 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. Re leasing t[...]

D–1 4 Maintenance and Serv ice Guide Display C omponent Recy cling 23. Remov e the LCD panel. Re mov ing the L CD P anel 24. Recycle the LCD panel and backlight.[...]

Maintenance and Se r v ice Guide E–1 E Conn ec tor P in As signm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel[...]

E–2 Maintenance and S er v ice Guide Connec tor Pin Assi g nments Ta b l e D - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e D - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

Connec tor P in Assignments Maintenance and Se r v ice Guide E–3 Ta b l e D - 4 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video g round 4 S-VHS color g round[...]

E–4 Maintenance and S er v ice Guide Connec tor Pin Assi g nments Ta b l e D - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

Connec tor P in Assignments Maintenance and Se r v ice Guide E–5 Ta b l e D - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

E–6 Maintenance and S er v ice Guide Connec tor Pin Assi g nments Ta b l e D - 7 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e + 7 Unused 4 Unused 8 Unused[...]

Maintenance and Se r v ice Guide F–1 F P o w er C ord Set Requiremen ts 3-Con ductor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country or region where the [...]

F–2 Maintenance and S er v ice Guide P owe r Cord Set Requir ements Gen eral R eq uirements The requirements listed belo w are applicable to all countries or regions. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency [...]

P ow er Cord Set Requir ements Maintenance and Se r v ice Guide F–3 Countr y/Region -Spec ifi c Requir em ents 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number A ustralia EANSW 1 Au st r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 [...]

F–4 Maintenance and S er v ice Guide P owe r Cord Set Requir ements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conduc[...]

Maintenance and Se r v ice Guide Inde x–1 Ind e x A AC adapter, spare part numbers 3–21 , 3–27 accessory battery connector 1–22 arrow keys 1–15 audio cable illustrated 3–19 removal 5–71 audio troubleshooting 2–25 audio-in jack location 1–11 pin assignments E–2 audio-out jack location 1–11 pin assignments E–1 B backing up har[...]

Index–2 Maintenance and S er v ice Guide Index C Cable Kit contents 3–19 spare part number 3–5 , 3–19 , 3–27 cables, service considerations 4–2 caps lock key 1–15 caps lock light 1–19 carrying case, spare part number 3–21 , 3–23 CMOS clearing 1–4 components bottom 1–22 front 1–6 keyboard 1–12 , 1–14 left-side 1–10 re[...]

Index Maintenance and Se r v ice Guide Index–3 display component recycling D–1 display enclosure illustrated 3–16 spare part number 3–17 , 3–28 , 5–48 , 5–50 display hinge illustrated 3–16 removal 5–51 Display Hinge Kit, spare part number 3–17 , 3–28 , 5–48 , 5–51 display inverter illustrated 3–16 removal 5–53 spare pa[...]

Index–4 Maintenance and S er v ice Guide Index fingerprint reader insert, spare part numbers 3–21 , 3–31 flowcharts, troubleshooting no audio 2–25 , 2–26 no network/modem connection 2–30 no OS loading 2–19 no OS loading from diskette drive 2–23 no OS loading from hard drive 2–20 , 2–21 , 2–22 no OS loading from optical drive 2[...]

Index Maintenance and Se r v ice Guide Index–5 K keyboard removal 5–23 spare part numbers 3–3 , 3–28 , 3–29 , 3–30 , 5–23 troubleshooting 2–28 keyboard components 1–12 , 1–14 keypad 1–15 L Label Kit, spare part number 3–21 , 3–27 LED board, spare part number 3–9 , 3–28 left-side components 1–10 M mass storage devices[...]

Index–6 Maintenance and S er v ice Guide Index MultiBay II device 1–9 removal 5–21 spare part numbers 5–21 MultiBay II eject assembly removal 5–77 spare part number 3–9 , 3–28 , 5–77 N network jack location 1–9 pin assignments E–6 network, troubleshooting 2–30 nonfunctioning device, troubleshooting 2–18 , 2–27 num lock key[...]

Index Maintenance and Se r v ice Guide Index–7 R rear components 1–10 Recovery Windows Vista B–5 removal/replacement preliminaries 4–1 procedures 5–1 right-side components 1–8 RJ-11 jack location 1–9 pin assignments E–5 RJ-45 jack location 1–9 pin assignments E–6 RTC battery removal 5–28 spare part number 3–5 , 3–27 S safe[...]

Index–8 Maintenance and S er v ice Guide Index T thermal pads, replacing 5–41 thermal paste, replacing 5–41 tools required 4–1 top components 1–16 , 1–18 , 1–20 top cover removal 5–55 spare part number 3–5 , 3–27 , 3–30 , 5–55 TouchPad 1–21 TouchPad cable, illustrated 3–19 TouchPad left/right buttons 1–21 TouchPad scro[...]