Compaq Presario 7360 manual

Internet PC User’s Guide Including: • Model-Specific Features • Safety & Comfort Guide • Service & Support Information[...]

Table of Contents i Contents CHAPTER 1 Using this Guide Text Conventions............................................................................................................... ....1-1 Special Messages ............................................................................................................... .. 1-2 Locating Help ........[...]

ii Table of Contents Recovering from a Loss of Electrical Power........................................................................... 3-4 Power Surges and Sags ................................................................................................ 3-4 Using a Surge Suppressor ...........................................................[...]

Table of Contents iii Using the Scroll Mouse ........................................................................................................ 5 -10 Understanding Scroll Mouse Functions ................................................................................ 5-11 Scrolling and Zooming with the Mouse ..................................[...]

iv Table of Contents CHAPTER 7 Identifying and Removing Computer Viruses Recognizing a Computer Virus .............................................................................................. 7-1 Using McAfee Anti-Virus Software......................................................................................... 7-1 Scanning for Viruses ..[...]

Table of Contents v CHAPTER 10 Maintaining Your Internet PC Cleaning Your Internet PC .................................................................................................... 10 -1 Exterior Surfaces ......................................................................................................... 10-1 Keyboard ...................[...]

v i Table of Contents CHAPTER 12 Understanding Your Service and Support Options Compaq Support ................................................................................................................. 12-1 Using Compaq Diagnostics ................................................................................................. 12-2 Testing [...]

Table of Contents vii CHAPTER 14 Safety and Comfort Promoting a Safe and Comfortable Work Environment ......................................................... 14-2 Important Choices........................................................................................................ 14-2 Take Action for Safety and Comfort .......................[...]

v iii Table of Contents Self-Check..................................................................................................................... ... 14-27 Seated Position ......................................................................................................... 14-27 Shoulders, Arms, Wrists, and Hands .........................[...]

Table of Contents ix CHAPTER 15 Government Approvals Federal Communications Commission Notice ...................................................................... 15-1 Modifications ............................................................................................................... 15- 1 Cables .........................................[...]

x Table of Contents[...]

Using this Guide 1-1 Chapter 1 Using this Guide Thank you for buying a Compaq Internet PC. This User’s Guide will help you to familiarize yourself with the features of your Internet PC, as well as with safety and government approval information. Please take a moment to familiarize yourself with the special text and messages used throughout this g[...]

1 -2 Using this Guide Special Messages The following words and symbols have special meaning in this guide. * HINT: Helpful hints that will make using your computer easier and faster. + NOTE: Important information concerning the operation of your Internet PC. ` CAUTION: Failure to follow directions may result in equipment damage or loss of data. a W[...]

Using this Guide 1-3 Understanding Your Service and Support Options Your Internet PC is equipped with several helpful programs that will aid you in identifying and solving common computer problems. If you need further technical support, visit the Compaq Web site at: www.compaq.com Compaq Technical Support telephone numbers are listed in the Limited[...]

1 -4 Using this Guide[...]

Checking Your Connections 2-1 Chapter 2 Checking Your Connections The following graphics show how to connect devices to your Internet PC as well as identify all connectors. + NOTE: The view shown may differ slightly from your Internet PC.[...]

2 -2 Checking Your Connections Identifying the Front Components on Your Internet PC No. Components 1 CD Drive 2 CD Drive Status Light 3 Diskette Drive 4 Diskette Drive Activity Light 5 Hard Drive Activity Light 6 CD Drive Eject/Load Button 7 Diskette Drive Eject Button 8 Power Button 9 Power Status Light[...]

Checking Your Connections 2-3 This page was intentionally left blank.[...]

2 -4 Checking Your Connections Identifying the Rear Components on Your Internet PC + NOTE: The view shown may differ slightly from your Internet PC.[...]

Checking Your Connections 2-5 Rear Connectors No. Icon Component 1 Z Mouse 2 T Internet Keyboard 3 W USB Ports (2) 4 X X X X Serial Port 5 ² Parallel Port 6 V SVGA Monitor Port 7 ½ Audio Out 8 ¾ Audio In 9 : Microphone - S Gameport q t Voltage Select Switch w ä AC Power Connector e ^ ^ ^ ^ or Line Modem Line In (*The appearance of your modem ma[...]

2 -6 Checking Your Connections[...]

Turning On and Turning Off Your Internet PC 3-1 Chapter 3 Turning On and Turning Off Your Internet PC Your Internet PC is equipped with a Power button on the front of the computer. Power Button and Status Lights No. Components 1 Power Button 2 Hard Drive Activity Light 3 Power Status Light[...]

3 -2 Turning On and Turning Off Your Internet PC Turning On Your Internet PC To turn on the computer, press the Power button on the front of the computer. The power status light will glow green, showing that the computer is on. + NOTE: The Sleep button on the Compaq Internet Keyboard will only put the computer into the Sleep mode or wake it from th[...]

Turning On and Turning Off Your Internet PC 3-3 Turning Off Your Internet PC To protect your data, save and close all files and exit all programs before shutting down your Internet PC. ` CAUTION: Pressing the Power button for 4 seconds or more will completely turn off the computer without properly shutting down Microsoft Windows. The 4-second off f[...]

3 -4 Turning On and Turning Off Your Internet PC Shutting Down Your Internet PC Using the Power Button To shut down your Internet PC, complete the following steps: 1. Save and close all open files. 10. Exit all programs. 11. Press the Power button. If you have inadvertently left any files open, you will be prompted to save your work. Once you save [...]

Turning On and Turning Off Your Internet PC 3-5 Using a Surge Suppressor Use of a surge suppressor, line conditioner, or uninterruptible power supply (UPS), may help to protect your computer from damage that may be caused by power surges or sags. Restarting Your Computer After a Power Failure If a power failure occurs or you accidentally disconnect[...]

3 -6 Turning On and Turning Off Your Internet PC[...]

Saving Energy Using Sleep and Power Management 4-1 Chapter 4 Saving Energy Using Sleep and Power Management Microsoft Windows is equipped with a power management utility program that enables you to reduce the power consumed by your Internet PC. You can set the power management properties so that certain devices turn off after a predetermined period[...]

4 -2 Saving Energy Using Sleep and Power Management Creating a Personal Power Scheme If you find that the preset power management schemes do not fit your work habits, you can create a personal power scheme. To create your own personal power scheme, complete the following steps: 1. From the Windows Taskbar, click Start , point to Settings , and then[...]

Saving Energy Using Sleep and Power Management 4-3 Identifying the Power Status Lights The status lights on the front of your Internet PC indicate the present state of the computer. The power status light next to the sun ˜ icon indicates the current power status of your computer. The light next to the hard drive activity ¡ icon glows when the har[...]

4 -4 Saving Energy Using Sleep and Power Management Using the Power Button When pressed, the Power button can perform the following functions: • Turns on the computer. • Wakes your computer from the Sleep mode. • Shuts down the computer. • Completely turns off the computer if pressed for more than 4 seconds. ` CAUTION: Pressing the Power bu[...]

Saving Energy Using Sleep and Power Management 4-5 Activating Sleep through the Microsoft Windows Start Menu To put your computer into Sleep mode through the Microsoft Windows Start menu, complete the following steps: 1. Save all your work and exit all programs. 2. From the Windows Taskbar, click the Start button, then click Shut Down . 3. Click St[...]

4 -6 Saving Energy Using Sleep and Power Management[...]

Introducing the Features of Your Internet PC 5-1 Chapter 5 Introducing the Features of Your Internet PC Working with the Internet Keyboard Your Compaq Internet Keyboard offers an assortment of Easy Access buttons that make accessing the Internet and using your favorite software programs easier and faster. Along with the standard computer keyboard, [...]

5 -2 Introducing the Features of Your Internet PC Internet Button Suite No. Icon United States All Other Countries Outside the United States 1 2 Instant E-Mail provides one-touch access for sending and reading your E-mail. Instant E-Mail provides one-touch access for sending and reading your E-mail using Microsoft Outlook Express. 2 - Daily Destina[...]

Introducing the Features of Your Internet PC 5-3 No. Icon United States All Other Countries Outside the United States 5 © Instant Search accesses a default Web site that helps you locate information on the Internet. Instant Search accesses a default Web site that helps you locate information on the Internet. 6 * Online MarketPlace takes you to an [...]

5 -4 Introducing the Features of Your Internet PC Using the Multimedia Easy Access Buttons The Multimedia Easy Access buttons allow you to easily do the following: • control your CDs and DVDs • change the volume • skip tracks • mute the sound • eject or load CDs and DVDs These buttons are not programmable. Multimedia Easy Access Buttons N[...]

Introducing the Features of Your Internet PC 5-5 Using Additional Button Features of Your Keyboard Your Internet Keyboard is equipped with several special purpose buttons. Additional Keyboard Buttons No. Icon Component 1 ² Quick Print enables you to quickly print from your Microsoft compatible programs. This button is programmable. 2 k Launch enab[...]

5 -6 Introducing the Features of Your Internet PC Reprogramming Your Easy Access Buttons You can reprogram the Easy Access buttons to reflect your personal preferences. + NOTE: The Easy Access Internet Buttons can only be reprogrammed to other URL’s (Web sites). The Easy Access ¸ icon is located on the Windows desktop Status bar. It can also be [...]

Introducing the Features of Your Internet PC 5-7 Working with the Standard Keyboard Keys The standard keyboard has four major types of keys: • main keys (typewriter-style) • function keys (F1 through F12) • arrow keys Å Æ Ç È • numeric keys (calculator-style) Some keys have special functions, either alone or when combined with other key[...]

5 -8 Introducing the Features of Your Internet PC Key/Button Description F1-F12 Function keys are assigned specific tasks, depending on the program you are using. Some tasks include shortcuts, spelling and grammar, and activating the menu bar. Refer to Help for details on specific key combinations. Home Home moves the cursor to the beginning of the[...]

Introducing the Features of Your Internet PC 5-9 Keyboard Status Lights Status lights provide information about your computer’s operation. Your Internet Keyboard is equipped with the status lights shown below. Keyboard Status Lights No. Icon Component 1 â Num Lock indicates that use of the 10-key number pad will produce only numbers. Pressing th[...]

5 -10 Introducing the Features of Your Internet PC Using the Scroll Mouse The scroll mouse is similar to other computer mice except that it has a small wheel button between the two mouse buttons. This wheel allows you to scroll through most documents or windows without using the scroll bar. Scroll Mouse[...]

Introducing the Features of Your Internet PC 5-11 Understanding Scroll Mouse Functions The scroll mouse offers standard mouse functions in addition to unique scrolling functions. Basic mouse techniques that are used with any mouse include the following: Key/Button Description Click Press and release the left mouse button once. Double-click Press an[...]

5 -12 Introducing the Features of Your Internet PC Scrolling and Zooming with the Mouse In addition to the typical mouse functions, the scroll mouse has the ability to move right, left, and diagonally. Key/Button Description AutoScroll 1. Open a program and press the center mouse button (wheel) that is assigned to AutoScroll. 2. Move the mouse once[...]

Introducing the Features of Your Internet PC 5-13 • Orientation allows you to set up your mouse in a new position (for example, a new angle). • Devices adds another mouse or device that you prefer to use as your mouse. • Device Setup enables you to set up the mouse. Using CyberJump and HyperJump The CyberJump and HyperJump features combine co[...]

5 -14 Introducing the Features of Your Internet PC CyberJump Functions No. Components 1 Menu activates the CyberMenu. 2 Go to Bookmark displays the Bookmark window. 3 Add Bookmark adds current page to Bookmark window. 4 Go Back returns to previous page. 5 Vertical Scroll jumps to the vertical scroll bar. 6 Start activates the Windows Start menu. 7 [...]

Introducing the Features of Your Internet PC 5-15 HyperJump Functions No. Components 1 Menu activates the HyperMenu. 2 Minimize reduces the size of the window. 3 Close closes the window. 4 Recall returns to the last active window. 5 Vertical Scroll jumps to the vertical scroll bar. 6 Start activates the Windows Start menu. 7 Horizontal Scroll jumps[...]

5 -16 Introducing the Features of Your Internet PC Inserting and Removing a CD or DVD If your computer has a tray-load CD or DVD drive, perform the following steps: 1. To insert a disc into the drive, press the Load/Eject ’ button located on the front of your CD or DVD drive or from your Internet keyboard. 21. Carefully lift the disc from its cas[...]

Introducing the Features of Your Internet PC 5-17 Playing an Audio CD To play a self-starting audio CD, insert the disc into the CD or DVD drive. After a few seconds, the disc automatically starts playing. To play a non self-starting audio, press the Play button on your Internet keyboard or complete the following steps: 1. Click the Start button fr[...]

5 -18 Introducing the Features of Your Internet PC Identifying Your Storage Drives Your diskette drive, hard drive, CD or DVD, and Zip drive are designated with icons and letters of the alphabet. To determine your drive letters, complete the following steps: 1. From the Windows desktop, double-click the My Computer icon. The icons for your drives w[...]

Introducing the Features of Your Internet PC 5-19 Using Your Diskette Drive To insert a diskette into the diskette drive, hold the diskette with the label facing up and the arrow on the diskette pointing towards the drive, and gently push the diskette into the drive. To remove a diskette, press the Eject button on the diskette drive. ` CAUTION: Rem[...]

5 -20 Introducing the Features of Your Internet PC[...]

Introducing Microsoft Windows 6-1 Chapter 6 Introducing Microsoft Windows Microsoft Windows is the latest innovation in PC operating system technology. An operating system is the software that gives your computer the ability to run programs, display your work, and connect to printers, keyboards, and other devices. The Windows operating system allow[...]

6 -2 Introducing Microsoft Windows Customizing the Windows Desktop The Windows desktop is the screen you see when the Windows startup is complete. You can arrange your desktop just the way you want it. Windows Desktop Components 1 Icons represent files, folders, programs, and other objects that you use. 3 Start button displays a menu of commands fo[...]

Introducing Microsoft Windows 6-3 Arranging Icons You can arrange the icons on your desktop for quick and easy access to frequently used items. To arrange icons, complete the following steps: 1. Right-click anywhere on the Windows desktop. 2. From the Shortcut menu, select Arrange Icons . 3. Choose the method by which you want to arrange the icons.[...]

6 -4 Introducing Microsoft Windows Adding a Screen Saver To add a screen saver, complete the following steps: 1. Right-click the Windows desktop and select Properties from the Shortcut menu. 2. Select the Screen Saver tab. 3. From the Screen Saver drop-down menu, choose the design you prefer. 4. Click the Settings button to choose the options for y[...]

Introducing Microsoft Windows 6-5 Creating New Folders Microsoft Windows allows you to create folders to organize your files. For example, you can create a folder and name it Budget99. In this folder you could store all of your files related to expenses, profits, taxes, and so forth. To create a folder, complete the following steps: 1. Right-click [...]

6 -6 Introducing Microsoft Windows Creating Shortcuts Shortcuts are used to open files and programs without having to select them from the Start menu or from their permanent location on the hard drive. If you frequently use a certain file or folder, you can place a shortcut for it on your desktop as an icon or on the Start menu for quick access. To[...]

Introducing Microsoft Windows 6-7 Using Microsoft Windows Accessories Microsoft Windows is equipped with a number of accessories. Brief descriptions of the accessories available to you are provided as follows: • Accessibility allows you to configure Windows for your vision, hearing, and mobility needs. • Communications offers the following feat[...]

6 -8 Introducing Microsoft Windows • Paint allows you to create and edit graphics. • WordPad provides basic word processing features. To use any one of these accessories, complete the following steps: 1. From the Windows Taskbar, click the Start button, then point to Programs . 2. Click Accessories and choose the feature you want to use. Instal[...]

Introducing Microsoft Windows 6-9 Installing a Downloaded Program File * HINT: If you choose to download software from a Web site, follow the installation instructions that may be included on the Web page. If installation instructions are not available, complete the steps below. To install a program file that you have downloaded from the Internet t[...]

6 -10 Introducing Microsoft Windows[...]

Identifying and Removing Computer Viruses 7-1 Chapter 7 Identifying and Removing Computer Viruses Recognizing a Computer Virus A computer virus is a program that damages or erases files or programs. Your computer can become “infected” with a virus when you open a contaminated program or file. Some signs that your computer may be infected includ[...]

7 -2 Identifying and Removing Computer Viruses Scanning for Viruses To configure and perform a virus scan of your diskettes, your local hard drive, or a network drive, complete the following steps: 1. From the Windows desktop, double-click the Compaq Support $ icon. 2. Double-click the McAfee VirusScan ö icon. The VirusScan Launcher is displayed. [...]

Identifying and Removing Computer Viruses 7-3 Creating an Anti-Virus Emergency Diskette Having an Anti-Virus Emergency Diskette available to use is an essential part of an effective virus prevention program. If your system becomes infected, you may not be able to access your hard drive or start Windows. The Emergency Diskette will, at a minimum, di[...]

7 -4 Identifying and Removing Computer Viruses Using an Anti-Virus Emergency Diskette If you need to use the emergency diskette, complete the following steps: 1. Shut down your computer using the Main Power button. + NOTE: Do not use the Restart command from the Start menu. Do not use your computer Reset button. 18. Insert the emergency diskette in[...]

Identifying and Removing Computer Viruses 7-5 Keeping Your Anti-Virus Software Current By registering with McAfee Anti-Virus, you can receive free anti-virus software updates for one year. Once you have registered, you will be able to simply download the updates at any time. To register and begin downloading updates, complete the following steps: 1[...]

7 -6 Identifying and Removing Computer Viruses[...]

Learning about Your Modem 8-1 Chapter 8 Learning about Your Modem (available on select models only) Your Internet PC is equipped with a 56K V.90 data/fax modem. Before using your modem to connect to the Internet, you must establish an account with an Internet service provider (ISP). If your Internet PC is equipped with a digital modem, please refer[...]

8 -2 Learning about Your Modem Connecting Your 56K V.90 Modem To locate the exact location of the modem in your Internet PC, refer to the Compaq Hardware and Software Setup poster. Choose the picture below that resembles your modem. The connectors are identified directly below the picture. If your Internet PC is equipped with a digital modem, refer[...]

Learning about Your Modem 8-3 56K ITU V.90 Standard If you are able to connect to an ISP using the V.90 standard, the modem will be able to download files at a maximum speed of 56 kilobits per second (Kbps), over standard telephone lines. Download speeds will vary with telephone line conditions. When using the V.90 standard, download speeds are fas[...]

8 -4 Learning about Your Modem[...]

Surfing the Internet 9-1 Chapter 9 Surfing the Internet The Internet is a worldwide network of computer networks. Computer networks are two or more computers linked or connected together by cables or phone lines. These computers are linked together to provide seemingly endless amounts of information for research, education, commerce, and entertainm[...]

9 -2 Surfing the Internet Understanding the World Wide Web The World Wide Web, also known as the Web, is a popular format that has been set up on the Internet specifically for publishing and accessing information. This information is formatted into attractive pages in the form of text, graphics, animation, audio, and video called Web sites. Web sit[...]

Surfing the Internet 9-3 Using a Web Browser A Web browser is a program that allows you to see Web sites on the Internet. Your Internet PC comes preinstalled with Microsoft Internet Explorer and Netscape Navigator browsers. Microsoft Internet Explorer To begin surfing the Internet with Internet Explorer, complete one of the following: • From the [...]

9 -4 Surfing the Internet Surfing the Internet with Your Keyboard A quick and easy way to access the Internet is by using your Compaq Internet Keyboard. + NOTE: Before you can use your Internet keyboard to surf, you must set up an ISP account. Your Internet keyboard buttons are one-touch buttons that direct access to the Internet and Internet featu[...]

Surfing the Internet 9-5 Internet Button Suite Button United States All Other Countries Outside the United States * * * * Online MarketPlace takes you to an electronic shopping experience. Compaq has partnered with several companies to provide you with the convenience of catalog shopping at the touch of a button. Instant Answer provides you with a [...]

9 -6 Surfing the Internet Surfing Tips After you have set up an Internet connection with your ISP and you log on to the Internet, you are ready to surf. To help your surfing experience be productive, we have provided a few tips, after a quick review on the Internet. To begin surfing the Internet you must use a Web browser, such as Internet Explorer[...]

Surfing the Internet 9-7 Using a Search Engine The following points are additional tips on how to find information on the Internet using a search engine: • When entering keywords, you can enter an entire sentence to limit the search to a more specific topic. For example, for information on carving a turkey, type carving a turkey in the keyword bo[...]

9 -8 Surfing the Internet[...]

Maintaining Your Internet PC 10-1 Chapter 10 Maintaining Your Internet PC Cleaning Your Internet PC Exterior Surfaces To clean exterior surfaces, wipe with a slightly damp cloth. Keyboard To clean the keyboard, gently wipe the surfaces with a soft, clean cloth. Monitor Refer to the monitor manufacturer documentation for cleaning instructions. Mouse[...]

1 0-2 Maintaining Your Internet PC Using System Maintenance Features Optimize your system by using the System Maintenance features offered in Microsoft Windows. You can use the Maintenance Wizard to check your hard drive for problems, manage your hard drive space, and delete unnecessary files. The Maintenance Wizard is a one-step feature that combi[...]

Upgrading Your Internet PC 11-1 Chapter 11 Upgrading Your Internet PC Your Internet PC is fully upgradable. Items that you can add or replace include the following: • PCI expansion card • ISA expansion card (available on select models only) • Memory modules • System battery If you would like to replace the system board or microprocessor, pl[...]

1 1-2 Upgrading Your Internet PC Preparing to Upgrade Your Internet PC Your safety is important. Before proceeding with any procedures involving the internal components of your Internet PC, please take a few moments to read the following Warning and Caution statements. Following the guidelines in these statements will help to reduce the risk of per[...]

Upgrading Your Internet PC 11-3 Identifying the Major Components of Your Internet PC Your Internet PC has been constructed using a cover design. Familiarize yourself with the major components that include the following: The Computer + NOTE: The view shown may differ slightly from your Internet PC.[...]

1 1-4 Upgrading Your Internet PC The Computer Cover + NOTE: The view shown may differ slightly from your Internet PC.[...]

Upgrading Your Internet PC 11-5 Removing the Cover Before beginning the upgrade procedure, it is recommended that you move the computer to a suitable workspace. Choose a clean, spacious, and well-lit area. 1. Using a screwdriver, remove the three cover retaining screws. Removing the Cover Retaining Screws + NOTE: The view shown may differ slightly [...]

1 1-6 Upgrading Your Internet PC Identifying Power Supply and Data Cables When performing upgrade procedures, you may find it necessary to disconnect power supply and data cables. * HINT: If you must disconnect a cable, mark the cable with a piece of masking tape labeled with the name of the device for future reference. Refer to the following graph[...]

Upgrading Your Internet PC 11-7 Data Cables Data cables are thin wide cables that usually have black connectors. View of a Typical Data Cable[...]

1 1-8 Upgrading Your Internet PC Moving the Power Supply Once you have removed the cover, you may notice that the power supply box restricts access to certain internal components. If you must move the power supply, complete, the following steps: 1. Using a screwdriver, remove the power supply retaining screws. Removing the Power Supply Retaining Sc[...]

Upgrading Your Internet PC 11-9 4. Carefully turn over the computer. Slide out the power supply 1 , then pull it up 2 . Storing the Power Supply * HINT: If you find it necessary to disconnect any of the power supply cables, be sure to identify each cable so that you can reconnect them properly. To disconnect a power supply cable, gently rock the co[...]

1 1-10 Upgrading Your Internet PC Identifying System Board Components The following graphics show the location of various system board components. System Board + NOTE: The view shown may differ slightly from your Internet PC.[...]

Upgrading Your Internet PC 11-11 No. Components 1 ISA Expansion Card Slot (open) 2 Combination PCI/ISA Expansion Card Slot (open) 3 Combination PCI/ISA Expansion Card Slot (open) 4 PCI Expansion Card Slot (open) 5 PCI Expansion Card Slot (modem) 6 Front Side Bus Switch Setting 7 Frequency Multiplier/Core Voltage Switch Setting 8 Data Cable Connecto[...]

1 1-12 Upgrading Your Internet PC Installing an Expansion Card Expansion cards, such as a scanner card or a modem, increase the capabilities of your computer. There are many different types of expansion cards available. Before purchasing an expansion card or equipment that requires the installation of an expansion card, ensure that the new card and[...]

Upgrading Your Internet PC 11-13 11. Using a screwdriver, remove the metal knockout plate as shown. Removing the Knockout Plate + NOTE: The view shown may differ slightly from your Internet PC. 12. Using the system board graphic as a guide, locate an open expansion card slot.[...]

1 1-14 Upgrading Your Internet PC 13. Firmly press the new card into the slot on the system board, using a slight rocking motion. 14. Replace the slot retaining screw as shown. Inserting an Expansion Card + NOTE: The view shown may differ slightly from your Internet PC. 15. Replace the computer cover. If you installed a PCI card, the next time you [...]

Upgrading Your Internet PC 11-15 Adding or Replacing Memory Modules System Board No. Components 1 Memory Module Slots + NOTE: The view shown may differ slightly from your Internet PC. NOTE: The order of memory module install is important. Always start with the far-right DIMM slot on the system board and move left.[...]

1 1-16 Upgrading Your Internet PC Installing Additional Memory Adding memory can improve computer and software performance. Contact a Compaq Authorized Service Provider for information on compatible memory module types as well as memory module installation. To determine the amount memory currently installed on your computer, complete the following [...]

Upgrading Your Internet PC 11-17 24. Using the system board graphic, locate the memory module slots. 25. Align the memory module with the slot (DIMM 1) and firmly press it down until it clicks into position 1 , then push the latches 2 in to secure the memory module. Inserting a Memory Module + NOTE: The view shown may differ slightly from your Inte[...]

1 1-18 Upgrading Your Internet PC Replacing the Real-Time Clock Battery Your Internet PC is equipped with a lithium or nickel cadmium battery that provides power to the real time clock when your system is shut down. If you must replace the battery, please observe the following safety guidelines. For more information about real-time clock battery re[...]

Upgrading Your Internet PC 11-19 Locating the Battery System Board No. Components 1 System Battery + NOTE: The view shown may differ slightly from your Internet PC.[...]

1 1-20 Upgrading Your Internet PC Replacing a Battery 1. Read all the manufacturer’s documentation for the new battery. 27. Close all programs. 28. Remove all diskettes and CDs. 29. From the Windows Taskbar, click the Start button, select Shut Down , and then click OK . 30. Unplug the computer power cord from the electrical outlet. 31. Disconnect[...]

Upgrading Your Internet PC 11-21 35. To insert a battery, slide the edge of the battery under the clips and then press it firmly into the battery compartment. + NOTE: The plus sign µ on the battery should be facing up. 36. Replace the computer cover.[...]

1 1-22 Upgrading Your Internet PC[...]

Understanding Your Service and Support Options 12-1 Chapter 12 Understanding Your Service and Support Options Your Internet PC has many tools to make computing easier. If you have a computer problem or question, check the following resources for answers: • Review the Troubleshooting section in this guide for suggestions on how to fix the problem.[...]

1 2-2 Understanding Your Service and Support Options Using Compaq Diagnostics Compaq Diagnostics provides an easy way to perform system checks and diagnose problems. When you double-click the Compaq Diagnostics û icon located in the Compaq Support $ folder on the Windows desktop, a progress bar is displayed while the application analyzes your Inte[...]

Understanding Your Service and Support Options 12-3 Testing Equipment You may conduct a Quick, Complete, or Custom test. If you choose the Quick test, it can be run in either the Interactive or Unattended mode. Complete or Custom tests are completed only in the interactive mode, since they test the audio and video components of your Internet PC. Yo[...]

1 2-4 Understanding Your Service and Support Options System Record System Record reports all of the devices that came with your computer and all of the devices you have added or changed since you purchased your computer. System Record highlights these changes in red. This allows you to isolate and diagnose possible problems with your computer. To a[...]

Understanding Your Service and Support Options 12-5 Compaq Service Connection Overview The Compaq Service Connection software installed on your computer is an innovative way of correcting problems before they begin. The service automatically sends you free software updates that will keep your computer in peak operating condition. You decide when to[...]

1 2-6 Understanding Your Service and Support Options How it Works The Compaq Service Connection software operates in the background while you are performing other tasks on your computer. You will only be aware that it is working when a Notice is displayed. If you are actively using your modem when the Compaq Service Connection software initiates an[...]

Understanding Your Service and Support Options 12-7 Internet Support The Internet Support § icon allows you to access the Compaq Service and Support Web page for your country. The Compaq Service and Support Web page provides you with tools and information to help make using your Internet PC easier than ever. To access the Service and Support Web p[...]

1 2-8 Understanding Your Service and Support Options Drivers Installing Drivers for New Hardware If you add new hardware such as a printer or a gamepad to your computer, you may be prompted to insert the Windows Installation CD or diskettes. If this occurs, complete the following steps: 1. At the Add New Hardware Wizard, click Next to begin install[...]

Troubleshooting Guide 13-1 Chapter 13 Troubleshooting Guide This guide provides useful information on how to identify and correct common problems that may occur with your Internet PC. Helpful Hints If you encounter minor problems with your Internet PC, monitor, or software, refer to the following list of general suggestions before taking further ac[...]

1 3-2 Troubleshooting Guide Audio Symptom Problem Solution Speaker cables are not properly connected. Shut down your Internet PC using the normal Windows shutdown procedure. Reconnect the speakers. Refer to the Compaq Hardware and Software Setup poster for detailed instructions. Volume has been muted. On the Taskbar, click the Volume ¶ icon and cl[...]

Troubleshooting Guide 13-3 Audio Symptom Problem Solution Audio recordings from digital video camera sound is distorted. DVD is not set up properly. Change settings in the DVDeck program. 1. From the Taskbar, click the Start button. 2. Point to Programs , and DVDeck , and then DVDeck . 3. Click the Options tab. 4. Click AVI Interleave Options butto[...]

1 3-4 Troubleshooting Guide CD or DVD Symptom Problem Solution CD has been inserted upside down. Reinsert the CD with the label facing up. The DVD drive will take longer to start because it has to determine the type of media, such as audio or video being played, before it can begin playing. Wait at least 30 seconds to let the DVD drive determine th[...]

Troubleshooting Guide 13-5 Diskette Drive, SuperDisk, or Zip Disk Symptom Problem Solution A non-formatted diskette has been inserted. Format the diskette by following these steps: 1. Double-click the My Computer G icon on the desktop. 2. Select the 3 1/2 Floppy (A:) drive. 3. Click File , and point to Format . 4. Select desired options, and click [...]

1 3-6 Troubleshooting Guide Diskette Drive, SuperDisk, or Zip Disk Symptom Problem Solution Diskette drive light stays on. Diskette has been improperly inserted. Remove the diskette and reinsert the diskette as follows: Insert the edge with the sliding cover into drive first face up, and push all the way in until the diskette stops. Diskette is dam[...]

Troubleshooting Guide 13-7 Diskette Drive, SuperDisk, or Zip Disk Symptom Problem Solution Diskette is not formatted. Format the diskette by following these steps: 1. Double-click the My Computer G icon on the desktop. 2. Select the 3 1/2 Floppy (A:) drive. 3. Click File , and point to Format . 4. Select desired options, and click Start to begin fo[...]

1 3-8 Troubleshooting Guide Diskette Drive, SuperDisk, or Zip Disk Symptom Problem Solution Windows does not detect SuperDisk driver. 1. Click the Start button and point to Settings . 2. Click Control Panel and double-click System G icon. 3. Click the Device Manager tab. 4. Click the µ next to Disk drives, and select the LS-120 driver . 5. Click t[...]

Troubleshooting Guide 13-9 Diskette Drive, SuperDisk, or Zip Disk Symptom Problem Solution Root directory of SuperDisk is full. Make folders and copy files into the folders. “Disk Full” message displayed when copying files to SuperDisk (available on select models). SuperDisk capacity of 120MB has been exceeded. Copy files to a new SuperDisk, or[...]

1 3-10 Troubleshooting Guide Display Symptom Problem Solution Display only fills part of the screen. If you are using a Flat-Panel Monitor (available on select models), your resolution settings are not set properly. 1. On the Taskbar, click the Start button and point to Settings . 2. Click Control Panel . 3. Double-click Display . 4. Click the Sett[...]

Troubleshooting Guide 13-11 Games Symptom Problem Solution Minimum hardware or software requirements set by Game manufacturer have not been met. Review the game documentation or packaging for minimum requirements. Game crashes frequently. Game was not set up properly when installed. Reinstall the program, noting any settings and default selections [...]

1 3-12 Troubleshooting Guide Internet Symptom Problem Solution Internet Service Provider (ISP) account is not set up properly. Verify Internet settings, or contact your ISP for assistance. Modem is not set up properly. Reconnect the modem, verifying the following connections: Telephone Line to Telephone (for external phone sets) and Telephone Line [...]

Troubleshooting Guide 13-13 Internet Symptom Problem Solution Internet takes too long to download Web sites. Modem is not set up properly. Verify correct modem speed and COM port are selected. 1. Click the Start button and point to Settings . 2. Click Control Panel and double-click Modems . 3. Windows will detect the modem you have installed. Click[...]

1 3-14 Troubleshooting Guide Keyboard and Mouse Symptom Problem Solution Keyboard needs repair. Call a Compaq Authorized Service Provider. Refer to your Warranty Statement for details. Mouse connector is not properly connected. Shut down your Internet PC using your keyboard. 1. Press the Ctrl and Esc keys simultaneously. 2. From the Windows Start m[...]

Troubleshooting Guide 13-15 Memory Symptom Problem Solution Wrong memory modules were used in upgrade. Review Upgrading Your Internet PC that came with your Internet PC to verify the correct type of memory modules to use. Memory parity error. Memory modules failed. Call a Compaq Authorized Service Provider. Refer to your Warranty Statement for deta[...]

1 3-16 Troubleshooting Guide Power Symptom Problem Solution System files may have been damaged. You will need to insert a startup disk or Windows Startup disk to restart your Internet PC. 1. Insert a startup disk in the diskette drive. 2. Restart your Internet PC. 3. At the A: prompt, type SYS C: and press the Enter key. The following message will[...]

Troubleshooting Guide 13-17 Power Symptom Problem Solution “Illegal Operation has Occurred” error message is displayed. Program being used is not certified for Windows by Microsoft. Verify program is certified by Microsoft (see program packaging for this information). Configuration files are corrupt If possible, save all data, close all program[...]

1 3-18 Troubleshooting Guide Contacting a Compaq Authorized Service Provider If you were unable to fix your Internet PC using this troubleshooting guide, refer to the Warranty Statement that came with your computer for the technical support telephone numbers.[...]

Safety and Comfort 14-1 Chapter 14 Safety and Comfort a WARNING: There may be a risk of serious physical injuries from working at your computer workstation. Read and follow the recommendations in this section to minimize the risk of injury and to increase your comfort. Some studies have suggested that long periods of typing, improper workstation se[...]

1 4-2 Safety and Comfort Promoting a Safe and Comfortable Work Environment Posture, lighting, furniture, work organization, and other work conditions and habits may affect the way you feel and how well you work. By adjusting your work environment and personal practices, you may be able to minimize fatigue and discomfort, and reduce the risk of resu[...]

Safety and Comfort 14-3 Key Principles To promote safety and comfort, follow these principles whenever you use your computer. Adjust Adjust your body position and your work equipment. There is no one “right” position. Find your comfort zone, as described in this Section, and when working at your computer, frequently adjust within this zone. Mov[...]

1 4-4 Safety and Comfort Remember Remember to exercise regularly and maintain general fitness. Doing this will help your body withstand the rigors of sedentary work. Respect any medical conditions you may have or other health factors you may know of. Adjust your work habits accordingly. Finding Your Comfort Zone A Range of Positions Rather than wor[...]

Safety and Comfort 14-5 Different Tasks, Different Postures Your choice of posture within your comfort zone may vary with your task. For example, you may find a reclined posture most comfortable for computer tasks, and a more upright posture more comfortable for tasks requiring frequent reference to papers or books. Organizing Your Adjustments The [...]

1 4-6 Safety and Comfort Feet, Knees, and Legs Make sure your feet can rest solidly and comfortably on the floor while sitting. Use an adjustable work surface and chair that allow your feet to rest firmly on the floor, or use a footrest. If you use a footrest, be sure it is wide enough to accommodate different leg positions within your comfort zone[...]

Safety and Comfort 14-7 Back Use your chair to fully support your body. Distribute your weight evenly and use the entire seat and backrest to support your body. If your chair has adjustable low back support, match the contours of the chair’s backrest to the natural curve of your lower spine. Getting comfortable Always make sure your lower back is[...]

1 4-8 Safety and Comfort Forearms, Wrists, and Hands Keep your forearms, wrists, and hands aligned in a straight, neutral position, whether you are working at a desk or table, or sitting on a couch or bed. Avoid bending or angling your wrists while typing or using a pointing device. Don't Anchor Your Wrists When typing, do not anchor or rest y[...]

Safety and Comfort 14-9 WRONG! Don’t angle your wrists; this may cause unnecessary strain. * Split Keyboards HINT : If you find it difficult to type with a straight, neutral wrist position, you may want to try a split keyboard. Be aware, however, that improper setup or posture while using a split keyboard can increase bending in your wrists. So i[...]

1 4-10 Safety and Comfort Eyes Working at your computer for long periods can be a visually demanding task and may cause your eyes to become irritated and fatigued. Therefore, you should give special attention to vision care, including the following recommendations: Resting Your Eyes Give your eyes frequent breaks. Periodically look away from the mo[...]

Safety and Comfort 14-11 Arranging Your Work Area You may find a range of monitor heights that allows your head to be balanced comfortably over your shoulders. Monitor You will reduce eye strain and muscle fatigue in your neck, shoulders, and upper back by properly positioning your monitor and adjusting its angle. Positioning the Monitor Place the [...]

1 4-12 Safety and Comfort Tilting the Monitor Tilt the monitor so that it faces your eyes. In general, the monitor screen and your face should be parallel to each other. To check for correct monitor tilt, have someone hold a small mirror in the center of the viewing area. When sitting in your normal work posture, you should be able to see your eyes[...]

Safety and Comfort 14-13 Eliminating Glare and Reflections on Your Monitor Take the time to eliminate glare and reflections. To control daylight, use blinds, shades, or drapes, or try other glare-reducing measures. Use indirect or reduced lighting to avoid bright spots on your display screen. If glare is a problem, consider these actions: • Move [...]

1 4-14 Safety and Comfort Adjusting the Keyboard Height and Slope Your elbow height should be near the height of your keyboard’s home row (see illustration under “Shoulders and Elbows”). Adjust your keyboard slope so that your wrists are straight. Aligning the Mouse and Keyboard When using a mouse or detached trackball, position the device im[...]

Safety and Comfort 14-15 Arm Supports and a Palm Rest You may find that supports for your forearms or hands allow you to be more relaxed and comfortable. Using Arm Supports Some chairs and desks provide padded areas for resting your arms. You may find it comfortable to rest the middle of your forearms on these supports while typing, pointing, or pa[...]

1 4-16 Safety and Comfort Papers and Books Select a work surface or surfaces that are large enough to hold the computer equipment and any additional items required for your work. To help minimize eye fatigue, position any materials to which you frequently refer at about the same viewing distance. Minimizing Your Reach Arrange your frequently used p[...]

Safety and Comfort 14-17 Phone Cradling your phone between your ear and shoulder may lead to neck, shoulder, and back discomfort. If you use your phone a lot, try using a headset or positioning your phone so you pick it up with your non-dominant hand. This frees your dominant hand for note-taking. When not in use, place the phone within easy reach.[...]

1 4-18 Safety and Comfort Working in Comfort Using a Notebook Computer Maintaining a high level of comfort when using a notebook computer may be more challenging than when using a desktop computer. Therefore, you should be especially alert to your body’s signals, such as any feeling of discomfort. Also, be sure to adhere to the key principles pre[...]

Safety and Comfort 14-19 Being Inventive Use pillows, blankets, towels, and books to: • Raise the height of your seat. • Create a footrest, if needed. • Support your back. • Raise your computer to elevate the keyboard and display. • Provide arm supports, if you are working on a couch or bed. • Provide padding wherever needed. Transporti[...]

1 4-20 Safety and Comfort RIGHT! Relax your thumbs and fingers while typing and pointing; notice and release excess tension. WRONG! Don’t type or point with unnecessary tension in your thumbs and fingers. * Keep it Light If your typing is on the heavy side, teach yourself to lighten up. Press the keys more gently. “Hunt-and-Peck” Typing Non-t[...]

Safety and Comfort 14-21 Pointing Style Use your whole arm and shoulder to move the mouse, not just your wrist. Don’t rest or anchor your wrist while using your pointing device; keep your wrist, arm, and shoulder free to move. Adjusting Software Controls You can use the software control panel to adjust the properties of your pointing device. For [...]

1 4-22 Safety and Comfort WRONG! Don't angle your wrist when using your pointing device. * Pointing Comfort When using a mouse or trackball, hold it loosely. Keep your hand relaxed, and click the buttons using a light touch. When you are not using your pointing device, don’t hold onto it; let it go. Switch Hands To give your hand a break, yo[...]

Safety and Comfort 14-23 RIGHT! Experiment with positioning pillows under your forearms; they may help keep your shoulders relaxed and your wrists straight. * Even on a sofa Remember to properly support your lower back. AVOID! • Avoid slouching. • Be sure not to recline too much; this may fatigue your neck and upper back. • Don't bend or[...]

1 4-24 Safety and Comfort Vary Your Tasks Examine your work habits and the types of tasks you perform. Break up the routine and try to vary your tasks during the day. By doing so, you may avoid sitting in one position or performing the same activities continuously for several hours using your hands, arms, shoulders, neck, or back. For example, you [...]

Safety and Comfort 14-25 Monitoring Your Health Habits and Exercise The comfort and safety of working at your computer can be affected by your general state of health. Studies have shown that a variety of health conditions may increase the risk of discomfort, muscle and joint disorders, or injuries. These preexisting conditions include: • Heredit[...]

1 4-26 Safety and Comfort Organizing Your Adjustments The order in which you follow the advice in the proceeding chapters depends on the adjustability of your work surface. If your work surface height adjusts, then systematically adjust yourself and your computer “from the ground up.” If you have a fixed desk or table, systematically adjust you[...]

Safety and Comfort 14-27 Self-Check To increase your comfort and reduce potential safety risks, use this checklist to help you evaluate your work posture and habits. Seated Position • Have you found a range of seated postures that are most comfortable for you? • Are you changing postures within your “comfort zone” throughout the day, especi[...]

1 4-28 Safety and Comfort Eyes • Do you rest your eyes frequently by focusing on a distant point ? • Do you get your eyes examined regularly by a vision care specialist? • Do you blink enough? • If you wear bifocals or trifocals, do you avoid tilting your head back to see the monitor? Typing Style • Are you training yourself to lighten up[...]

Safety and Comfort 14-29 Monitor • Is your monitor positioned in front of you and at a comfortable viewing distance, about arm’s length? Or if you look at a paper document more than your monitor, is your document holder in front of you with your monitor to one side? • Are the text and images on your monitor easily visible in a comfortably sea[...]

1 4-30 Safety and Comfort General Prevention • Do you take breaks and walk around briefly, at least once per hour? • Do you exercise regularly? • Periodically, do you take inventory of the stress in your life and change what is within your control to change? • If you experience any symptoms that you think may relate to your using a computer[...]

Safety and Comfort 14-31 Electrical and Mechanical Safety Information Introduction Compaq products are designed to operate safely when installed and used according to general safety practices. The guidelines included in this section explain the potential risks associated with computer operation and provide important safety practices designed to min[...]

1 4-32 Safety and Comfort Safety Standards The IEC 950 standards provide general safety design requirements that reduce the risk of personal injury to both the computer user and the service provider. These standards protect against the following hazards: • Electric shock Hazardous voltage levels contained in parts of the product • Fire Overload[...]

Safety and Comfort 14-33 • In all other countries, operate the product in commercial or residential structures that have electrical installation in compliance with local and regional office and residential electrical wiring codes such as International Electrotechnical Commission (IEC) 364 parts 1 through 7. + NOTE: Do not use Compaq products in a[...]

1 4-34 Safety and Comfort Servicing Except as explained elsewhere in the Compaq documentation, do not service any Compaq product yourself. Opening or removing covers that are marked may expose you to electric shock. Service needed on components inside these compartments should be done by a Compaq authorized service provider. Mounting Accessories Do[...]

Safety and Comfort 14-35 Power Sources The product should be operated only from the type of power source indicated on the product’s electrical ratings label. If you have questions about the type of power source to use, contact your Compaq authorized service provider or local power company. For a product that operates from battery power or other p[...]

1 4-36 Safety and Comfort Power Cords If you have not been provided with a power cord for your computer or for any AC- powered option intended for use with your computer, you should purchase a power cord that is approved for use in your country. The power cord must be rated for the product and for the voltage and current marked on the product’s e[...]

Safety and Comfort 14-37 Cleaning Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Heat The product should be placed away from radiators, heat registers, stoves, or other pieces of equipment (including amplifiers) that produce heat. Replacement Parts When replace[...]

1 4-38 Safety and Comfort Precautions for Portable Computer Products In addition to the general precautions described earlier in this section, be sure to observe the following precautions when operating a portable computer product. Failure to observe these precautions could result in fire, bodily injury, and damage to the equipment. • Monitor Sup[...]

Safety and Comfort 14-39 Accessories and Options Installation of accessories and options in safety interlocked areas should performed only by individuals who are qualified in servicing computer equipment and trained to deal with products capable of producing hazardous energy levels. Products with Casters Products provided with casters should be mov[...]

1 4-40 Safety and Comfort • Ensure that the rack is level and stable before extending a component from the rack. • Extend only one component at a time. The rack may become unstable if more than one component is extended. • Use caution when pressing the component rail release latches and sliding a component into the rack. The slide rails could[...]

Safety and Comfort 14-41 Lightning Protection To protect a Compaq product during a lightning storm or when it will be unattended and unused for long periods of time, unplug the product from the electrical outlet and disconnect the antenna or cable system. This prevents damage to the product due to lightning and power line surges. Power Lines Do not[...]

1 4-42 Safety and Comfort Antenna Grounding This reminder is provided to call the CATV (cable television) system installer’s attention to Section 820-40 of the NEC (National Electrical Code), which provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the buildin[...]

Safety and Comfort 14-43 Precautions for Products with Modems, Telecommunications, or Local Area Network Options In addition to the general precautions described earlier in this section, be sure to observe the following precautions when operating telecommunications and network equipment. Failure to observe these precautions could result in fire, bo[...]

1 4-44 Safety and Comfort Precautions for Products with Laser Devices All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies for a Class 1[...]

Safety and Comfort 14-45 • Laser Product Label The following label or equivalent is located on the surface of your laser device. This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. Laser Information Laser Type Semiconductor GaAIAs Wave Length 780 nm + / - 35 nm Divergence Angle 53.5 degrees + / - 0.5 degrees Output Pow[...]

1 4-46 Safety and Comfort For More Information If you want more information about arrangement of work space and equipment or safety standards, consult the following references: "American National Standard for Human Factors Engineering of Visual Display Terminal Workstations," ANSI/HFS Standard No. 100-1988. Human Factors Society, Inc., P.[...]

Safety and Comfort 14-47 International Standards Organization (ISO) Central Secretariat International Organization for Standardization 1, rue de Varembé Case postale 56 CH-1211 Genève 20, Switzerland TEL: +41 22 749 01 11 FAX: +41 22 733 34 30 http://www.iso.ch http://www.iso.ch/infoe/stbodies.html EMAIL: central@iso.ch National Safety Council Li[...]

1 4-48 Safety and Comfort[...]

Government Approvals 15-1 Chapter 15 Government Approvals Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installatio[...]

1 5-2 Government Approvals Declaration of Conformity for Products Marked with the FCC Logo (United States Only) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interferenc[...]

Government Approvals 15-3 Telecom Network Approvals These two icons and associated statements may be found on desktop and mini- tower computers. They are intended to communicate how to access the telecommunications regulatory approval information for your product. On notebook computers, the approval information will appear on the bottom of the comp[...]

1 5-4 Government Approvals Ringer Equivalence Number (REN) The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of the devices ring when your telephone number is called. In most areas (but not all), the sum of the RENs of all devices connected to one line should not exceed five (5.0). To b[...]

Government Approvals 15-5 Telephone Consumer Protection Act of 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page, or on t[...]

1 5-6 Government Approvals Power Cords If you were not provided with a power cord for your computer or for an AC power accessory intended for use with your computer, you should purchase a power cord that is approved for use in your country. The power cord must be rated for the product and for the voltage and current marked on the product’s electr[...]

Government Approvals 15-7 The CD drive is classified as a Class 1 laser product. This label is located on the outside of the CD drive: Figure A-1. Laser Label Laser Information Laser Type Semiconductor GaAIAs Wavelength 650-780 +/- 35 nm Divergence Angle 53.5 Degree +/- 5 Degree Output Power Less than 0.2 mW or 10.869 W/m 2 sr Polarization Circular[...]

1 5-8 Government Approvals Using the Computer WARNING: A very small portion of the population may experience epileptic seizures when viewing certain kinds of flashing lights or patterns that are commonly present in our daily environment. These persons may experience seizures while watching some kinds of television pictures or playing certain games,[...]

Government Approvals 15-9 Locating the Regulatory Compliance Markings Labels Other labels containing safety or regulatory information about your specific computer are located on the inside and outside of your computer. The following illustrations show typical Regulatory Compliance Markings labels that apply to your Compaq personal computer. Typical[...]

1 5-10 Government Approvals Energy Compliance Agency labels are located on the back of the computer. For examples of typical agency labels, refer to the Safety section. , Energy Star Compliance The Energy Star logo is your assurance that your computer is in compliance with the EPA Energy Star Computers Program 2.0 guidelines for energy efficiency. [...]

Glossary-1 Glossary 10BaseT – Unshielded twisted pair cable used to connect computers on an Ethernet network. See Ethernet. American National Standards Institute (ANSI) – A private, non-profit organization that facilitates the development of national technical standards by establishing consensus among qualified public and private sector groups.[...]

G lossary-2 boot – To start up a computer. During the start up process, information necessary for the computer to operate is loaded into the memory. browser – A program used to access and view information. See Web browser. bug – An error in computer program code. bulletin board – A computerized meeting and announcement system that can be ac[...]

Glossary-3 compact disc (CD) – A circular piece of plastic that can store a maximum of 650 MB of digital data on one side using laser technology. Types of CDs include the following: • CD-ROM (read only memory) – Contains read-only information. • CD-RW (rewritable) – Information can be saved to the disc using a rewritable or recordable CD [...]

G lossary-4 desktop publishing – The use of a personal computer with word processing, graphics, or page-layout programs to produce professional-quality documents. device driver – See driver. dialog box – A window that is automatically displayed when information must be entered to continue. dial-up networking – A method of accessing a networ[...]

Glossary-5 diskette drive – A device that enables a computer to read data from and write data to diskettes. Disk Operating System (DOS) – The generic name for the Microsoft Disk Operating System (MS-DOS). DOS – See Disk Operating System. double-click – To press the left mouse button twice in rapid succession. download – To transfer a copy[...]

G lossary-6 extranet – An intranet that is accessible to those not part of the organization by special permission. See intranet. File Transfer Protocol (FTP) – An instruction set that specifies how files are downloaded or uploaded. See download, upload. floppy – Informal term for diskette. Also known as 3.5" floppy. See diskette. FTP –[...]

Glossary-7 hibernation – Applies to notebook computers only. A state of decreased power consumption. When the notebook computer enters this state, the contents of the memory are automatically written to the hard disk for safe storage. Your notebook computer automatically enters hibernation if any of the following events occur: • The notebook co[...]

G lossary-8 IEEE – See Institute of Electrical and Electronics Engineers. IEEE-1394 High Performance Serial Bus – A Plug-and-Play digital interface that allows up to 63 devices to be connected sequentially into a single external port. See daisy chain, IEEE-1394 port, Plug and Play. IEEE-1394 port – A device that transmits data at a maximum ra[...]

Glossary-9 intranet – An information site usually implemented by businesses, schools, or other large institutions designed to provide information to members of the organization. An intranet can be thought of as a smaller, private version of the World Wide Web. See extranet. ISO – See International Organization for Standardization. ISP – See I[...]

G lossary-10 liquid crystal display (LCD) – A type of display that uses chemicals, or liquid crystals, that respond to polarized light and electrical signals. A notebook computer has a liquid crystal display. listserv – See mailing list. local area network (LAN) – Two or more computers linked together for the purpose of sharing resources, suc[...]

Glossary-11 microprocessor – An integrated circuit on the system board that contains the entire central processing unit. May be considered the brain of the computer. The speed of a microprocessor is measured in megahertz. See hertz, megahertz. Microsoft Internet Explorer – A Web browser developed by the Microsoft Corporation; used to view hyper[...]

G lossary-12 Multimedia Extension (MMX) – A microprocessor technology developed by the Intel Corporation that runs multimedia programs faster and more efficiently. Musical Instrument Digital Interface (MIDI) – A computer file format used to represent musical sounds. MIDI files can be identified by the file extension .mid . navigate – To move [...]

Glossary-13 PC Card – A credit card-sized device that can be plugged into a PC Card slot on a notebook computer to expand its functionality. Formerly known as a PCMCIA Card. See Personal Computer Memory Card International Association. PCI – See Peripheral Component Interconnect. PCMCIA – See Personal Computer Memory Card International Associa[...]

G lossary-14 proprietary – Refers to software or hardware technology owned by a company or individual that has exclusive rights to it. protocol – A formal standard or instruction set. RAM – See memory. random access memory (RAM) – See memory. RAS – See remote access server, Remote Access Service. read-only memory (ROM) – See memory. rea[...]

Glossary-15 server – A specially configured computer running network software that provides access to network resources for client workstation computers. shortcut – An icon on the Windows desktop that provides a direct link to a program, directory, or file. Shortcuts are identifiable by the small arrow located in the lower left corner of the ic[...]

G lossary-16 Uniform Resource Locator (URL) – An Internet address that specifies the location of information. Also known as Universal Resource Locator. Universal Resource Locator (URL) – See Uniform Resource Locator Universal Serial Bus (USB) – A Plug-and-Play interface that allows up to 127 devices to be connected sequentially into a single [...]

Glossary-17 wide area network – Geographically separated computers linked together for the purpose of sharing resources, such as data. The Internet is the largest wide area network in the world. Contrast local area network. Windows NT – See Microsoft Windows NT. Windows desktop – The work area shown on the monitor display that contains the Wi[...]

G lossary-18[...]

Index-1 Index A Add/Remove Programs utility 6-8 anti-virus See McAfee Anti-Virus anti-virus emergency diskette 7-3 creating 7-3 using 7-4 B battery battery warning 15-5 browsing 9-6 buttons Instant Answer 12-7 C cables data 11-6 power supply 11-6 CD troubleshooting 13-4 CD/DVD drive 5-17 inserting a CD or DVD 5-16 removing 5-16 CD/DVDs playing a vi[...]

Index-2 F files searching for 6-4 fixing problems 13-1 flat-panel monitor troubleshooting 13-9 G game troubleshooting 13-11 government approvals CDRH regulations 15-6 class B digital device 15-1 real-time clock battery replacement 15-5 ringer equivalence number 15-4 safety 15-5 telephone consumer protection act of 1991 15-5 typical agency labels 15[...]

Index-3 keyboard Community 5-2, 9-4 Daily Destination 5-2, 9-4 Instant Answer 5-3, 9-5 Instant E-Mail 5-2, 9-4 Instant Internet 5-2, 9-4 Instant Search 5-2, 9-4 My Presario 5-2, 9-4 Online MarketPlace 5-3, 9-5 Retail Central 5-3 Secure E-Commerce/Featured Web Site 5-3, 9-5 L laser safety 15-6 Laser safety See government approvals locked program rec[...]

Index-4 R real-time clock replacing the battery 11-18 real-time clock battery replacement See government approvals recovering from a locked program 3-2 a locked system 3-2 restarting the computer 3-2 Ringer Equivalence Number (REN) See government approvals S safety 15-5 battery warning 15-5 laser safety 15-6 power cords 15-6 Safety See also governm[...]

Index-5 U Uniform Resource Locator 9-1 upgrading expansion cards 11-12 identifying major components 11-3 memory 11-15 preparing for 11-2 removing the cover 11-5 replacing the cover 11-5 upload speed 8-3 URL 9-1 V V.90 standard 8-1, 8-3 virus 7-2 McAfee Anti-Virus 12-1 volume troubleshooting 13-2 W waking the computer 4-5 Web address Compaq address [...]

Index-6[...]

The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. N[...]