CyberData VoIP Intercom manual

VoIP Intercom Operations Guide Part # 010935 CyberData Corporation 2555 Garden Road Monterey, CA 93940 (831) 373-2601 930181B[...]

CyberData Corporation 9 30181B Operations Guide PoE V oIP Intercom Operations Guide 930181B Part # 010935 COPYRIGHT NOTICE: © 2008, CyberData Corporatio n, ALL RIGHTS RESER VED. This manual and related materials are the copyrigh ted property of CyberDat a Corporation. No part of this manual or related materials may be r e produc ed or transmitted,[...]

CyberData Corporation 9 30181B Operations Guide Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Inst all in accordance with the manufactur er ’s i[...]

CyberData Corporation 9 30181B Operations Guide Pictorial Alert Icons Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will r esult in death or serious injury . This is limited to the most ext reme situations. W arning: Indicates a potentially ha zardous situation which, if not av oided, could result in death[...]

CyberData Corporation 9 30181B Operations Guide Revision History Revision Date Released Description of Changes A 12/11/2007 This is the first release of this manual. B 4/25/2008 Adds information about the Auxiliary Relay in Section 2.3.3.1 , "Auxiliary Relay" , Figure 2-16 , and Ta b l e 2 - 7 . Adds Impor tant Safety Instructions section[...]

CyberData Corporation 930181B Operations Guide[...]

i Operations Guide 930181B CyberData Corporation Contents Chapter 1 Product Overview 1 1.1 T ypical System Installation ........... ........... ............. ........... ........... ........... ........... ............. ... .... ............. ... 1 1.2 Pr oduct Featur es ....... ........... ........... ............. ........... ........... ........[...]

CyberData Corporation 930181B Operations Guide ii[...]

1 Operations Guide 930181B CyberData Corporation 1 Product Overview The V oice-over -IP (V oIP) Intercom is a SIP en dpoint designed to provide V oIP phone connectivity in a tamper proof and secure package. 1.1 Typical System Installation Figur e 1-1 , Figure 1-2 , and Figur e 1-3 illustrate how the V oIP Inter coms can be installed as part of a V [...]

CyberData Corporation 930181B Operations Guide Product Overview Typical System Installation 2 Figure 1-2. T ypical Inst allation—Mass Notification Figure 1-3. T ypical Inst allation—Emergency Phone . Wa r n i n g Electrical Hazar d: The V oIP Intercom enclosure is not rated for any AC voltages. Wa r n i n g Electrical Hazar d: This product shou[...]

Product Overview Product Features Operations Guide 930181B CyberData Corporation 3 1.2 Product Featur es 1.3 Supported Protocols The Intercom supports: ● SIP ● HTTP W eb-based configuration Provides an intuitive user interface for easy syst em c onfiguration and verification of Intercom operations. ● DHCP Client Dynamically assigns IP address[...]

CyberData Corporation 930181B Operations Guide Product Overview Supported SIP Serve rs 4 ● RT P ● R TP/A VP - Audio V ideo Profile ● Audio Encodings PCMU (G.71 1 mu-law) PCMA (G.71 1 A-law) Packet T ime 20 ms 1.4 Supported SIP Servers The following link contains information on how to configur e the Intercom for the supported SIP servers: http[...]

5 Operations Guide 930181B CyberData Corporation 2 Installing the VoIP Intercom 2.1 Parts List Ta b l e 2-1 illustrates the SiP V oIP and PoE Speaker parts. T able 2-1. Part s List Quantity Pa r t Na m e Illustration 1 Intercom Assembly 1 Installation Quick Reference Guide 1 Intercom Mounting Accessory Kit[...]

CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Intercom Setup 6 2.2 Intercom Setup 2.2.1 V oIP Intercom Connections Figur e 2-4 shows the pin connections on the J7 (termina l bloc k). This terminal block can accept a wire range fr om 16 A WG to 26 A W G. Note As an alternative to using PoE power, you can supply 5 VDC at[...]

Installing the VoIP Intercom Intercom Setup Operations Guide 930181B CyberData Corporation 7 2.2.2 Connecting a Device to the Relay A normally open relay is provided to enable users to switch on an auxilia ry device like a door buzzer (see Figure 2-4 ). The r elay contacts are limited to 1 am p at 30VDC. The relay on time is selectable through the [...]

CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Intercom Setup 8 Figure 2-5. J2, J5, an d J6 Connector Locations Figure 2-6. J1 and J7 Connector Locations[...]

Installing the VoIP Intercom Intercom Setup Operations Guide 930181B CyberData Corporation 9 Figure 2-7. JP1 1—RTFM Switch Jumper See Table 2-2 for the connector settings. T able 2-2. Connector Settings Jum p er Sett ing J1 Network Connection J4 J-T ag (F actory only) J7 T ermina l Block (see the diagram above , Figure ??) JP2 Call-Button/LED int[...]

CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Intercom Setup 10 2.2.4 Call Button and Indicator Light 2.2.4.1 Initial Power Upon initial power or r eset, you will see the following: • The light is on. • The light will blink twice to indicate that the inter com has acquir ed its network settings and is operational. [...]

Installing the VoIP Intercom Intercom Setup Operations Guide 930181B CyberData Corporation 11 2.2.5 Network Connectivity, and Data Rate When you plug in the Ethernet cable or power supply: ● The square, green Link light above the Ethernet port indicate s that the network connection has been established (see Figure 2-9 and Figur e 2-10 ). The Link[...]

CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Intercom Setup 12 2.2.5.1 V erify Network Activity The square, y ellow Activity light blinks when ther e is network activity . Figure 2-10. Network Connector[...]

Installing the VoIP Intercom Intercom Setup Operations Guide 930181B CyberData Corporation 13 2.2.6 RTFM Switch Jumper When the Intercom is operational and linked to the network, use the Reset T est Function Management (R TFM) switch (see Figur e 2-1 1 ) on th e Intercom boar d to announce and confirm the Intercom’s IP Address, test that the audi[...]

CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Intercom Setup 14 2.2.6.2 Restoring the Factory Default Settings T o restore the factory def ault settings: 1. Complete the steps in Section 2.2.6.1, "Announcing the IP Address" . 2. Press and hold the Call bu tton for 10 seconds. 3. When you hear the announcement[...]

Installing the VoIP Intercom Intercom Setup Operations Guide 930181B CyberData Corporation 15 Figure 2-12. RTFM Switch Jumper T o annou nce an Intercom’s cur rent IP address: 1. Install the R TFM jumper . 2. After two seconds, the IP address will be announced. Note If you installed the RTFM jumper, and if you press the call button for 10 seconds,[...]

CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Configure the Intercom Parameters 16 2.3 Configure the Intercom Parameters T o configure the Inter com online, use a standard web br owser . Configure each Inter com and verify its operation be fore you mount it. When you are r eady to mount an Intercom, refer to Chapter A,[...]

Installing the VoIP Intercom Configure the Intercom Par ameters Operations Guide 930181B CyberData Corporation 17 Figure 2-13. Home Page 3. On the Home Page , review the setup details and navigation buttons described in Ta b l e 2-5 . T able 2-5. Home Page Overview W eb P age Item Description De vice Name Shows the de vice name. Serial # De vice se[...]

CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Configure the Intercom Parameters 18 2.3.2 Configure the Network Parameters 1. Click the Network Setup button to open the Network Setup page ( Figur e 2-14 ). Figure 2-14. Network Setup Page 2. On the Networ k Setup page, enter values for the parameters indicated in Ta b l [...]

Installing the VoIP Intercom Configure the Intercom Par ameters Operations Guide 930181B CyberData Corporation 19 3. After changing the parameters, click Save Settings . This updates the changed parameters and reboots the Inter com if appropriate. 4. Connect the Inte rcom to the target network. 5. From a system on the same network as the Interc om,[...]

CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Configure the Intercom Parameters 20 2.3.3 Set up the Intercom 1. Click the Intercom Setup button to open the Inte rcom Setup page. See Figure 2-15 . Figure 2-15. Intercom Setup 2. On the Int ercom Setup page, enter values for the parameter s indicated in Ta b l e 2-7 . T a[...]

Installing the VoIP Intercom Configure the Intercom Par ameters Operations Guide 930181B CyberData Corporation 21 3. After changing the parameters, click Save Settings . 2.3.3.1 Auxiliary Relay The CyberData V oIP Inter com provides an auxiliar y relay that allows you to contr ol an auxiliary device co-located with the Inter com via DTMF tones sent[...]

CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Configure the Intercom Parameters 22 2.3.4 Configure the SIP Parameters 1. Click SIP Setup to open the SIP Setup page ( Figure 2-17 ). Note For spec ific server configurat ions, go to the following URL: http://www .cyberdata.ne t/s uppo rt/voip/intercom.html Figure 2-17. SI[...]

Installing the VoIP Intercom Configure the Intercom Par ameters Operations Guide 930181B CyberData Corporation 23 3. After changing the parameters, click Save Settings . A uthenticate ID* Enter the Authenticate ID (up to 25 alphanumeric characters). A uthenticate Pass word* Enter the A uthenticate Pass wor d (up to 25 alphanumer ic characters). SIP[...]

CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Upgrade the Firmware and Reboot the Intercom 24 2.4 Upgrade the Fir mware and Reboot the Intercom T o upload the Intercom firmware fr om your P C: 1. Set up a TFTP server . If you do not alr eady have a TFTP se rver r unning on your network, see Appendix B, “Setting up a [...]

Installing the VoIP Intercom Upgrade the Firmware and Reboot the Intercom Operations Guide 930181B CyberData Corporation 25 8. Enter the firmware filename of the file to be upload ed into the New Filename parameter field. For example, kernel filena me "201-image-spk-sip.bin". 9. Click Up load Fil e . Note This starts the upload process. O[...]

CyberData Corporation 930181B Operations Guide Installing the VoIP Intercom Upgrade the Firmware and Reboot the Intercom 26 Figure 2-19. Reboo t System Section 2. Click Reboot . A normal re start will occur .[...]

27 Operations Guide 930181B CyberData Corporation Appendix A: Mounting the Intercom A.1 Mount the Intercom Befor e you mount t he Inter com, make sur e that you have re ceived all the par ts for each Inter c om. Refer to Ta b l e A-1 . T able A-1. Drop Ceiling Mounting Co mponents (Part of the Accessory Kit) Quantity Pa r t N a m e Illustration 2 O[...]

CyberData Corporation 930181B Operations Guide Mount the Intercom 28 T o mount the Intercom: 1. Plug the Ethe rnet cable into the In tercom Assembly (se e Figure A-1 ). Section 2.2.5, "Network Connectivity , and Data Rate" explains how the Li nk and Status LEDs work. Figure A-1. Network Connector Prior to Inst allation Link Activity Ether[...]

Mount the Intercom Operations Guide 930181B CyberData Corporation 29 2. T o fasten the Inter com: • For wall mounting, use the two 8-32 X 1/4" FLA T HEAD PHILLIPS MACHINE SCREW and the one 10-24 X 5/16" P AN HEAD PHILLIPS MACHINE SCREW to secure the Interc om. Figure A-1. V oIP Intercom Assembly 4 x Mounting Screw Face Plate 2 Gang Box [...]

CyberData Corporation 930181B Operations Guide Mount the Intercom 30 If the thread on the conduit is longer than 3/8 inch, then a stop nut (not supplied) is r equired. Otherwise, use the outlet box plug to plug the exit hole. Figure A-2. Mounting the V oIP Intercom Assembly Figure A-3 shows the r estrictions of the pipe going into the box. Figure A[...]

Mount the Intercom Operations Guide 930181B CyberData Corporation 31 Figure A-4 shows how to properly mount the V oIP Inter com. Figure A-4. Moun ting Not Provided Mounting Screw Flush Mounting Plate (2 x) Machine Screw (2 x) Flat Head Phillips[...]

CyberData Corporation 930181B Operations Guide Mount the Intercom 32[...]

33 Operations Guide 930181B CyberData Corporation Appendix B: Setting up a TFTP Server B.1 Set up a TFTP Server Upgrading the V oIP Inter com firmware requir es a TFTP server on which you access the W eb interface where you can upload the firmware files. B.1.1 In a LINUX Envir onment T o set up a TFTP server on LINUX: 1. Create a dir ectory dedicat[...]

CyberData Corporation 930181B Operations Guide Set up a TFTP Server 34[...]

35 Operations Guide 930181B CyberData Corporation Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (F AQ) Go to the following URL to see CyberDa t a’s list of frequently asked questions: http://www .CyberData.net/support/voip C.2 Documentation The documentation for this product is released in an English language versio[...]

CyberData Corporation 930181B Operations Guide Warranty 36 C.4 W arranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of pur chase. Should the produc t fail within the warranty period, CyberData will repair or replace th e product free of charge. This warranty includes all parts a[...]

Operations Guide 930181B CyberData Corporation 37 Index Numerics 100 Mbps indicator light 11 A AC voltages 2, 7 act light 12 address, configuration login 16 announcing a intercom’s IP address 13, 14, 15 asterisk 19 audio encodings 4 auxiliary relay 20, 21 B baud rate verifying 11 C changing the web access password 20 configurable parameters 17, 1[...]

CyberData Corporation 9 30181B Operations Guide 38 L lease, SIP server expiration time 23 link LED 28 link light 11 Linux, setting up a TFTP server on 33 local SIP port 22 log in address 16 M mounting an intercom 27 N network activity, verifying 12 network configuration of intercom 18 network rate 4 Network Setup 18 O orange link light 11 outbound [...]

Operations Guide 930181B CyberData Corporation 39 user ID, SIP 22 username changing for web configuration access 20 default for web configuration access 16 restoring the default 14, 16 V verifying baud rate 11 intercom operations 20 network activity 12 network connectivity 11 W warranty 36 web access password 14, 16 web access username 14, 16 web c[...]

CyberData Corporation 9 30181B Operations Guide 40[...]