D-Link DCS5020L manual

U ser Manual W ir eless N Day & Night P an/T ilt Cloud C amer a DCS-5020L V ersion 1.0 | M arch 25, 2013[...]

D-Link reser ves the right to r evise this publication and to make changes in the con tent hereof without obliga tion to notify any person or organization of such r evisions or changes. Information in this document ma y become obsolete as our services and websites dev elop and change. P lease refer t o the w ww .mydlink.com w ebsite f or the most c[...]

3 D-Link DCS -5020L User Manual T able of C ontents Manual Overview............................................................... 2 Manual Revision ............................................................................ 2 T rademarks ..................................................................................... 2 Product Overview .....[...]

4 D-Link DCS -5020L User Manual T able of C ontents T r oubleshooting .............................................................. 45 T echnical Specications .................................................. 48 C ontacting T echnical Suppor t ........................................ 50 W arranty ...............................................[...]

5 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Overview P ack age C ontents • DCS-5020L Wireless N Day & Night P an/Tilt Cloud Camera • CA T5 Ethernet Cable • P ower A dapter • Quick Install Guide • Mounting Bracket and Screws If any of the above it ems are missing , please contact your reseller . Note: Using a power supply wi[...]

6 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Overview Introduction Congr atulations on your pur chase of the DCS-5020L Wireless N Da y & Night Pan/T ilt Cloud Camera. The DCS-5020L is a versatile and unique solution for y our home or small oce. Unlike a standar d webcam, the DCS-5020L is a complet e system with a built-in CPU and w[...]

7 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Overview Easy to Use and m ydlink-Enabled for Easy A ccess and Management The DCS-5020L is a standalone sur veillance camer a that requires no special har dware or software, and can oper ate independently , even without a PC. This camera is also my dlink-enabled, which means you can view and ma[...]

8 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Overview Har dwar e O v er view F ront V iew Camera L ens Microphone IR LED Light Sensor P ower and Link LED WPS LED Manual F ocus Bezel[...]

9 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Overview Rear V iew P ower C onnec tor Ethernet P or t Reset Button WPS Button[...]

10 D-Link DCS -5020L User Manual Sec tion 2 - Installation There ar e three ways to set up y our camera: 1. Zero C onguration Setup : If you hav e a my dlink-enabled Cloud Router , simply connect the camera to the rout er and it will automatically congur e your camera and add it to your e xisting my dlink account. Ref er to “Zer o Congur[...]

11 D-Link DCS -5020L User Manual Sec tion 2 - Installation If you ha ve a m ydlink-enabled Cloud Router , you can take advan tage of Zero C onguration Setup. Z ero C onguration automatically congur es your camera 's settings for you and adds the camera to y our mydlink acc ount automatically . Z ero C ongur ation Setup Step 1 - C o[...]

12 D-Link DCS -5020L User Manual Sec tion 2 - Installation Step 4 - Register De vice to m ydlink A summar y and conrmation notication will appear with the automatically congured details . M ake a note of the details and click Ye s to add the camera to your ac count. Step 3 - Check Y our m ydlink Ac count F rom an y computer with an Interne[...]

13 D-Link DCS -5020L User Manual Sec tion 2 - Installation Zer o Conguration will navigate to the mydlink Liv e View tab f or your camera where y ou will see a screen similar to the f ollowing . If you wish to connect your camera t o your rout er wirelessly , you can simply disconnect the Ethernet cable and move the camera t o its intended locat[...]

14 D-Link DCS -5020L User Manual Sec tion 2 - Installation C amera Setup W izard Please download the Setup Wizar d from http://ww w .m ydlink.com/support . W indows U sers - Extrac t (“ unzip ”) the les to a folder on your c omputer and then double - click the autorun.ex e le. Mac Users - Download the Mac OS Setup Wizar d. Open the SetupW[...]

15 D-Link DCS -5020L User Manual Sec tion 2 - Installation Manual Hardw are Installation If you wish to set up your camer a without using the Camera Setup Wizar d, please f ollow the steps below: Note: In order to use the m ydlink features of this product, you will need t o go through the Camer a Setup Wizard or Zer o Conguration Setup. Optional[...]

16 D-Link DCS -5020L User Manual Sec tion 2 - Installation W ir eless I nstallation C onsider ations Y our D -Link Wireless Network C amera lets you acc ess your network using a wireless c onnection from anywhere within the operating range of y our wireless network. Howev er , the number , thick ness and location of walls, c eilings, or other objec[...]

17 D-Link DCS -5020L User Manual Sec tion 2 - Installation T o create a WPS connection: Step 1 Make sure the camera is plugged in, then pr ess and hold the WPS button for ten seconds . The blue WPS status LED will star t blink ing. Step 2 Pr ess the WPS button on your r outer within 60 seconds. The WPS button is usually on the front or side of y ou[...]

18 D-Link DCS -5020L User Manual Sec tion 2 - Installation m ydlink After reg istering your DCS-5020L camera with a m ydlink accoun t in the Camera Setup Wizar d, you will be able t o remotely access y our camera from the w w w .my dlink .com website . After signing in to y our my dlink account, y ou will see a screen similar to the f ollowing: Use[...]

19 D-Link DCS -5020L User Manual 19 Sec tion 3 - Congur ation C ongura tion U sing the W eb C ongura tion I nter face After completing the Camer a Setup Wizar d, your camera is ready t o use. The camera ’ s built-in web congur ation inter face is designed to allo w you to easily acc ess and congure y our DCS-5020L. There are two w [...]

20 D-Link DCS -5020L User Manual 20 Sec tion 3 - Congur ation Liv e V ideo V ideo Compr ession F ormat: P an/Tilt Wheel: Go T o: P an Step: Tilt S tep: Language: Zoom: Audio: Night Mode: Click the H.264 or MJPEG r adio button to choose which stream to view . Click on the directional arrows on the pan/tilt wheel t o manually control the pan and t[...]

21 D-Link DCS -5020L User Manual 21 Sec tion 3 - Congur ation Setup W izard Use this option/wizar d only if you are c onnecting your camera directly to a modem or gatew ay that allo ws public IP addr esses. If you ar e connecting the camera to a router , do not run this wizard. Y ou may choose to congur e your Internet connection by using the[...]

22 D-Link DCS -5020L User Manual 22 Sec tion 3 - Congur ation Internet C onnec tion S etup W izard This wizard will guide y ou through a step-by-step pr ocess to congur e your new D-Link Camera and connect the camera to the Internet. Click Nex t to continue . Select what k ind of Internet connection your camera should use: DHCP Connection (De[...]

23 D-Link DCS -5020L User Manual 23 Sec tion 3 - Congur ation Enter a name f or your camera. Click Nex t to continue. Congur e the correct time to ensure that all ev ents are triggered , captured, and scheduled at the right time. Click Next to continue . This page display s your congured settings . Click Apply to sa ve and activate your ch[...]

24 D-Link DCS -5020L User Manual 24 Sec tion 3 - Congur ation Network Setup Select this connec tion if you hav e a DHCP ser ver running on your network and would like a dynamic IP address t o be assigned to your camer a automatically . Select this connec tion type if your Internet Ser vice Pr ovider (ISP) or network administrator has pr ovided y[...]

25 D-Link DCS -5020L User Manual 25 Sec tion 3 - Congur ation W ireless Setup Check this box to allo w your camera to c onnect to your network wirelessly . Enter the network name (SSID) of the wir eless network you want to connect to . Y ou can also click the Site Survey button below to choose an available network and ll in settings automatic[...]

26 D-Link DCS -5020L User Manual 26 Sec tion 3 - Congur ation Ex tender Setup Check this box to enable Extender Mode. This shows the name of the Host wir eless network that the camera is connected to and will extend. Select an option: • Same as Host Wireless Netw ork Name : Y our extended network will use the same name and settings as your Hos[...]

27 D-Link DCS -5020L User Manual 27 Sec tion 3 - Congur ation Click to enable the DDNS function. Select your D ynamic DNS Ser ver from the dr op -down menu. Enter the host name of the DDNS server . Enter your username or e-mail used to connect to the DDNS. Enter your passw ord used to c onnect to the DDNS ser ver . This allows y ou to specify th[...]

28 D-Link DCS -5020L User Manual 28 Sec tion 3 - Congur ation Image S etup If you have ligh ts ickering in your camera video , tr y enabling antiicker . Other wise, you should leav e this disabled. Select this box to vertically ip the video. Horizontally ip the video . Note: If the camer a is installed upside down, F lip Image and Mi[...]

29 D-Link DCS -5020L User Manual 29 Sec tion 3 - Congur ation V ideo V ideo Prole: Encode T ype: Resolution: Bit Rate FPS: JPEG Quality : Default V iew Mode: Light F requency : This section allows you t o congure the video settings f or your camera. This section allows you t o change the Resolution , FPS , and Quality . Y our camera has se[...]

30 D-Link DCS -5020L User Manual 30 Sec tion 3 - Congur ation A udio This section allows you t o adjust the audio settings for your camer a. Note: Please w ait a few seconds for the c amera to adjust the audio after making changes. Audio Settings: V olume Settings: Y ou may Enable or Disable the camera audio f eed. Select the desired volume perc[...]

31 D-Link DCS -5020L User Manual 31 Sec tion 3 - Congur ation Motion Detec tion Motion detection allows you to mark ar eas of your camera ’ s video to monitor for motion, which can be used to trigger snapshots or recor dings. Refer to “Mail” on page 33 and “FTP ” on page 35 for more details . Motion Detection: Time: Sensitivity : Detec[...]

32 D-Link DCS -5020L User Manual 32 Sec tion 3 - Congur ation Sound Detec tion Sound detection allows you to det ect when there is a loud sound in the area, which can be used to trigger snapshots or recor dings. Refer t o “Mail ” on page 33 and “FTP ” on page 35 for more details . Sound Detection: Time: Detection Lev el: Select whether y[...]

33 D-Link DCS -5020L User Manual 33 Sec tion 3 - Congur ation Mail SMTP Server Addr ess: SMTP Server P or t: Sender e -mail Addr ess: Receiver e-mail Addr ess: User Name: P assword: This is the domain name or IP address of y our external e -mail ser ver . This allows y ou to set the port for the SMTP Ser ver . The default value is 25, and should[...]

34 D-Link DCS -5020L User Manual 34 Sec tion 3 - Congur ation Enable the e -mailing of images to an e -mail accoun t: E-mail Interval: Enable the e -mailing of video clips to an e -mail accoun t: T est E-mail Ac count: Enabling this will allow snapshots to be e-mailed to you in dier ent ways: • Choosing Al ways will e -mail snapshots contin[...]

35 D-Link DCS -5020L User Manual 35 Sec tion 3 - Congur ation FTP Host Name: P or t: User Name: P assword: P ath: P assive Mode: Enter the IP address of the FTP server that you will be c onnecting to. Enter the port of the FTP ser ver that you will be connecting to . Enter the user name of your FTP server accoun t. Enter the passwor d of your FT[...]

36 D-Link DCS -5020L User Manual 36 Sec tion 3 - Congur ation F ile: Enable the uploading of video clip to an FTP ser ver: F ile Name Pr ex: V ideo Limit: T est FTP Ser ver: Select how you want uploading of snapshots to be handled: • Overwrite will replace the old snapshot with the new one . This means you will only hav e one snapshot that [...]

37 D-Link DCS -5020L User Manual 37 Sec tion 3 - Congur ation T ime and Date Time Z one: Synchr onize NTP Ser ver: Set the Date and Time Manually: Select the time zone for your r egion from the drop-down menu. Enabling this will allow the camera to upda te its clock automatically from an NTP ser ver . S elect the NTP ser ver closest to you , and[...]

38 D-Link DCS -5020L User Manual 38 Sec tion 3 - Congur ation Day/Night Mode This section allows you t o congure when Day and Night modes ar e used. Day mode uses the infrar ed cut lter to pro vide a corrected color image for times wher e there is available lighting . N ight mode moves the lt er out of the way to use all a vailable ligh[...]

39 D-Link DCS -5020L User Manual 39 Sec tion 3 - Congur ation Camer a Con trol This section allows you t o congure the pan and tilt operations of y our camera. Y ou can specify the lens location for the Home button, and specify up to 24 pre-set lens locations, allowing you t o quickly view these pre - determined areas of the camera ’ s rang[...]

40 D-Link DCS -5020L User Manual 40 Sec tion 3 - Congur ation Maintenanc e A dmin This section allows you t o change the administrator ’ s password and c ongure the server settings for your camera. Y ou can also manage the user account(s) that ar e allowed t o access to y our camera. Admin P assword: Camera Name: LED Con trol: User A ccess [...]

41 D-Link DCS -5020L User Manual 41 Sec tion 3 - Congur ation Sys te m This section allows you t o save and r estore your c onguration, rest ore the factor y settings, and/or restart the camera. Save T o Local Hard Drive: Load F rom Local Hard Drive: Restore T o F ac tor y Default: Reboot The Device: Click the Save C onfiguration button to sa[...]

42 D-Link DCS -5020L User Manual 42 Sec tion 3 - Congur ation F irm war e Upgr ade Y our current rmw are version and dat e will be displayed on y our screen. Y ou may go to the D-Link Suppor t P age to check for the lat est rmware versions av ailable. T o upgrade the rmwar e on your DCS-5020L, download the lat est rmware fr om the D-[...]

43 D-Link DCS -5020L User Manual 43 Sec tion 3 - Congur ation Sta tus Devic e Info This section displays all the detailed inf ormation about your device and network settings.[...]

44 D-Link DCS -5020L User Manual 44 Sec tion 3 - Congur ation A c tive U ser This page lists all the active users ’ information including the U ser Name, IP address , and the time that camera access began.[...]

45 D-Link DCS -5020L User Manual Sec tion 4 - T roubleshooting T r oubleshooting 1. What is Remote Ac cess? How do I enable it? Remote Acc ess allows y ou to access y our camera from an y PC connected to the Internet through a web br owser . This lets you view your camera feed and manage y our camera ’ s settings when you ’ re awa y from home. [...]

46 D-Link DCS -5020L User Manual Sec tion 4 - T roubleshooting 4. Why don ’t the LEDs light up? The pow er supply might be faulty . Conrm that you ar e using the provided DC 12V power supply f or this network camera. Verify that the po wer supply is correctly connected. The WPS LED will only turn on if there is a WPS connec tion present, the c[...]

47 D-Link DCS -5020L User Manual Sec tion 4 - T roubleshooting 8. The images are poor quality , how can I improv e the image qualit y? Make sure that your c omputer ’ s display properties are set to at least 6-bit color . Using 16 or 256 colors on your comput er will produce dithering ar tifacts in the image, making the image look as if it is of [...]

48 D-Link DCS -5020L User Manual Appendix A - T echnical Specications T echnical Specications SY STEM REQUIREMENTS • Microsoft Window s® 8/7/Vista/XP , or Mac with OS X 10.6 or higher • PC with 1.3 GHz or above and at least 128 MB RAM • Internet Explorer 7, F irefox 12, Safari 4, or Chrome 20 or higher version with Jav a installed and [...]

49 D-Link DCS -5020L User Manual Appendix A - T echnical Specications SENSOR • VGA 1/5 inch CMOS sensor IR LED • 8 meter illumination distance with 10 LEDs and light sensor MINIMUM ILL UMINA TION • Color: 1 lux @ F2.0 (Day) • B/W: 0 lux @ F2.0 (Night) VIEWING ANGLE • Horizontal: 66.2° • V er tical: 49.08° • Diagonal: 77.04° P AN[...]

50 D-Link DCS -5020L User Manual Appendix B - C ontacting T echnical Suppor t C ontac ting T echnical Suppor t U .S. and Canadian customers can contact D -Link technical suppor t through our w eb site or by phone . Befor e you contact technical support, please have the follo wing ready: • Model number of the product (e.g ., DCS-5020L) • Hardwar[...]

51 D-Link DCS -5020L User Manual Appendix C - W arranty W arran ty Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited Warr anty : • Only to the person or entity that originally purchased the pr oduct from D -Link or its authorized reseller or distributor , and • Only for pr oducts pur[...]

52 D-Link DCS -5020L User Manual Appendix C - W arranty Limited Sof tware W arranty: D-Link warrants that the soft ware portion of the product (“Sof tware ”) will substantially conform t o D -Link ’ s then current functional specications for the Software, as set f or th in the applicable documentation, from the dat e of original retail pur[...]

53 D-Link DCS -5020L User Manual Appendix C - W arranty • After an RMA number is issued , the defective product must be packaged securely in the original or other suitable shipping pack age to ensure that it will not be damaged in tr ansit, and the RMA number must be prominen tly marked on the outside of the pack age. Do not include any manuals o[...]

54 D-Link DCS -5020L User Manual Appendix C - W arranty • The customer is r esponsible for all in-bound shipping charges to D-Link. No Cash on Deliver y (“C OD ”) is allowed . Pr oducts sent COD will be rejected by D-Link. Products shall be fully insured by the customer and shipped t o D-Link Net works, Inc., 2525 Meadowvale Boulevard Mississ[...]

55 D-Link DCS -5020L User Manual Appendix C - W arranty IF ANY IMPLIED W ARRANT Y CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PR ODUC T IS SOLD , THE DURA TION OF SUCH IMPLIED W ARRANT Y SHALL BE LIMITED TO THE DUR A TION OF THE APPLICABLE W ARRANT Y PERIOD SE T FORTH ABOVE. EXCEPT AS EXPRESSL Y C OVERED UNDER THE LIMITED W ARRANT Y PR OVIDED HER[...]

56 D-Link DCS -5020L User Manual Appendix C - W arranty CE M ark W arning: This is a Class B product. In a domestic environmen t, this product may cause radio interference , in which case the user may be requir ed to take adequate measures . FC C Statemen t: This equipment has been test ed and found to comply with the limits f or a Class B digital [...]

57 D-Link DCS -5020L User Manual Appendix C - W arranty F or detailed warranty information applicable to products purchased outside the United Sta tes, please con tact the corresponding local D-Link oce. Industr y Canada Statemen t: This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two c onditi[...]

58 D-Link DCS -5020L User Manual Appendix D - Registra tion V ersion 1.0 March 25, 2013 Pr oduct registration is entir ely voluntar y and failure to complet e or return this form will not diminish y our warranty rights. Registr ation[...]